[Q] Help with battery issues. - Sprint Galaxy S 5 Q&A, Help & Troubleshooting

Hello all
I have a problem that i'm hoping the great xda community can help me solve. OK so some back story.
I bought a stick on QI charging pad that sticks to the back of the battery. yes i know that was my first mistake. Second mistake involves some water... Phone slipped into the sink while i was brushing my teeth. I didn't take the phone apart right away thinking that it didn't get that wet and it's IP67 right... Couple hours later i pulled my phone out of my pocket and it was on what appeared to be the first part of the download screen. Only had three lines of text, one of the the stating something along the lines of EMMC error. I pulled the back cover off and found that the QI pad was wet. There didn't seam to be any water anywhere else. I pulled the batter and let the phone dry for a while just in case. When i powered it back up it went into the download screen with a warning about EMMC not found. After a couple of reboots i got something along this line .
boot recovery mode
check boot partitions. .
sbl1 partition doesn't exist
At this point i figured the boot partition was corrupted so i used Odin and flashed the AO6 stock tar. Everything booted and seamed great.
Now i cant get the battery to last for more than 5 hours. i thought that the wet QI pad maybe shorted the battery so i bought a new stock battery, no dice. Did many phone resets and full battery and drain and charge cycles like i found in many forums here.
I'm at the point of thinking that the EMMC partitions got messed up and the battery isn't reporting correctly.
Can i flash a PIT file and fix this issue, if so what pit file.
That's about the end of my knowledge right now. If anyone has any ideas or helpful suggestions i would be very grateful.

Wartouched said:
Hello all
I have a problem that i'm hoping the great xda community can help me solve. OK so some back story.
I bought a stick on QI charging pad that sticks to the back of the battery. yes i know that was my first mistake. Second mistake involves some water... Phone slipped into the sink while i was brushing my teeth. I didn't take the phone apart right away thinking that it didn't get that wet and it's IP67 right... Couple hours later i pulled my phone out of my pocket and it was on what appeared to be the first part of the download screen. Only had three lines of text, one of the the stating something along the lines of EMMC error. I pulled the back cover off and found that the QI pad was wet. There didn't seam to be any water anywhere else. I pulled the batter and let the phone dry for a while just in case. When i powered it back up it went into the download screen with a warning about EMMC not found. After a couple of reboots i got something along this line .
boot recovery mode
check boot partitions. .
sbl1 partition doesn't exist
At this point i figured the boot partition was corrupted so i used Odin and flashed the AO6 stock tar. Everything booted and seamed great.
Now i cant get the battery to last for more than 5 hours. i thought that the wet QI pad maybe shorted the battery so i bought a new stock battery, no dice. Did many phone resets and full battery and drain and charge cycles like i found in many forums here.
I'm at the point of thinking that the EMMC partitions got messed up and the battery isn't reporting correctly.
Can i flash a PIT file and fix this issue, if so what pit file.
That's about the end of my knowledge right now. If anyone has any ideas or helpful suggestions i would be very grateful.
Click to expand...
Click to collapse
You already flashed a PIT file when you flashed the stock AO6 tar file. So that isn't going to fix it. Also, putting that QI charging adapter to your battery broke your IP67 so no its not waterproof with that thing on. Not to be harsh, but you kinda screwed yourself, even if you didn't have the QI adapter on the battery, I would have still dried off the outside and double checked the inside. When you put it in your pocket, gravity probably pulled the water further into the device.
My first guess, if things like BetterBatteryStats aren't showing any rogue wakelocks staying alive for a long time, then there is probably a short on the mainboard or somewhere inside causing the extra drain of the battery. From what you told us here, I don't think your issue is software related, it sounds more like a hardware issue.

By flashing the AO6 tar files, is that also formatting the partitions? Maybe i should be asking how do i format the the entire phone partitions and all. That's what i thought you needed a pit file for.

Related

[Q] [q] battery charge indicator incorrect after water damge and restore

Hello,
I have searched and searched this forum to find any threads or posts that describe this problem. I have found lots of similar ones, but none like this, so that is why I have started a new thread. If I missed this topic somewhere, I apologize for not having found it.
My wife and I both have Skyrockets (GSII - I727). Stock AT&T ROM (not rooted), but both unlocked. Mine got partially wet last week (toilet incident, would rather not elaborate, but I will answer the first question everyone asks - yes it was a "clean" toilet ) Anyway, I immediately liberally rinsed all ports with alcohol and warmed gently with a hair dryer. After drying I powered up, and everything worked, except the battery percentage display (with a variety of completely fresh and fully charged batteries), would only show in the 50 - 68% charge range, and the phone seemed to die at about the rate one would expect commensurate with those numbers. Put it in a bag of rice for 2 days. No better.
So, after reading here and watching several YouTube videos, I completely disassembled the phone. cleaned all ports, ribbon connectors, mother board, etc. with CRC electrical contact cleaner spray using the spray tube and a very gentle toothbrush. I paid special attention to the micro USB charging port, and all other contacts and circuits that seemed to be related to charging, though I am by no means an electrical engineer or technician, so a lot of it was guesswork. I made sure all was dry and new looking. All contacts intact, no visible corrosion or bridging, and reassembled the phone perfectly (pretty proud of myself for not breaking anything in the process!)
The phone still works great, except for the battery percentage display issue. I have tried everything I've read on this forum about recalibrating the battery meter - discharging fully and then charging up. With the phone on, with the phone off, every permutation I can think of. I tried clearing the cache and rebooting. Still, the maximum the display will read is 68% and that's it, and the phone behaves and dies like it has a battery that is only 68% full, even though I know I am putting 100% charged batteries into it. I have verified this by putting the same batteries into my wife's identical phone and it displays 100%.
If my phone we're lasting as long as it normally would with a fully charged battery, I wouldn't be so bothered by the display being inaccurate, but that is not the case. I've downloaded CPU SPY and some other apps to see if my phone is using an unusual amount of battery resources, but it is not. So, that's the story.
I am not afraid of rooting the phone, and I have no warranties left so I don't care, it's just that from what I've read here on the forum, people with somewhat similar issues have not benefitted from rooting and then running apps or programs that are only available to rooted phones, so I would prefer not to go down that time consuming route, if all I'm going to do is hit another dead end.
So, any suggestions or comments would be greatly appreciated! Thanks in advance.
Best regards,
Ron M.
This may sound dumb, but did you try a factory reset?
sireniankyle said:
This may sound dumb, but did you try a factory reset?
Click to expand...
Click to collapse
Thank you for your post sireniankyle. Not a dumb question at all, and actually the answer is no. I have certainly considered it, but I haven't done it yet for 2 reasons.
The first is that from all the research I've done, trying to find others who had similar experiences (I have yet to find anyone with the IDENTICAL problem), they have all without exception reported that factory reset did not solve their problem.
Second, because of my previous experiences with doing a factory reset, it seems that no matter how well I am backed up, that it turns into a very time consuming process in getting the phone tweaked and with all the applications and setting back to where I had them. So, I've been holding out and saving factory reset as one of the last resorts.
The other last resort is to root the phone, because apparently there are some apps that might be able to reset the battery counter that will only work on a rooted phone. However, again in my research thus far, I haven't identified anyone with a rooted phone with a similar problem who has had succeeded in solving the problem.
Perhaps this weekend if/when I have the time and patience I will attempt one or both of the above. It's just that I have such low expectations of success that am reluctant to start down those paths.
If you, or anyone else on this forum can point to any experiences where these methods actually worked for someone in this same or similar situation, I would very much appreciate if you could direct me to the appropriate thread.
Thanks again very much for your input, and your further assistance and suggestions would be most appreciated.
Best regards,
Ron
No problem. I just try to help out where I can.
I can't say that I have had any of these issues. I understand the issues with backing up, but if you install twrp, you can create an entire backup of your phone. I've done it many times before without issue, and if resetting it doesn't work, you can still go back to your original set up.
It seems like you may be a pioneer in this particular issue. I hope you figure it out. Both for yourself, and for others who have this problem in the future.
Sent from my SAMSUNG-SM-N900A using XDA Free mobile app
sireniankyle said:
No problem. I just try to help out where I can.
I can't say that I have had any of these issues. I understand the issues with backing up, but if you install twrp, you can create an entire backup of your phone. I've done it many times before without issue, and if resetting it doesn't work, you can still go back to your original set up.
It seems like you may be a pioneer in this particular issue. I hope you figure it out. Both for yourself, and for others who have this problem in the future.
Sent from my SAMSUNG-SM-N900A using XDA Free mobile app
Click to expand...
Click to collapse
Thanks again sireniankyle!
I used to like being a "pioneer", but as I get older now I just want my stuff to work, and don't have the time or the patience to go where no man has gone before Nevertheless, I absolutely hate to admit defeat, and now that you've turned me onto twrp (do I have to root first to use it?), then perhaps that will make the experiment less time consuming, so I may try this weekend if time allows.
In the meantime, the phone continues to function normally in every other way. I simply carry a couple fully charged batteries in my pocket throughout the day, which are of course 100% charged via my wall charger, but show as 58% as soon as I put them in the phone, and then die at approximately the rate one would expect from a 58% charged battery! Weird huh?
Best regards,
Ron
Was given a Skyrocket the other day which suffers from the same kind of problem (had massive water damage), but the battery percentage is stuck at 0%. So of course it will not even boot up. (Fully charged the battery in a wall charger.) Only thing the power button will do is vibrate the haptic feedback given at first power on, no screen activity. Funny thing is it'll go into Download mode perfectly normally and sit on the Odin mode screen till I assume the battery dies. However it will not go into Recovery mode. Plug in a USB charging cord to charge block or a port on a PC and the phone powers on and works perfectly fine, though forever stuck at 0% battery.
So the only thing I can think of to quickly get around this is without solving the problem, if in fact it can be, is to get a charging case. Like such, for example. http://http://www.ebay.com/itm/XPAL-Galaxy-S2-Skyrocket-PowerSkin-Case-i727-Extended-Battery-Gel-Cover-OEM-New-/310903753323 Had one similar before for another model and when installed it shows as if the phone is charging. So in theory will work for me, though powered strictly by the cases battery. Should work for you even better as you'll get the cases battery life then your own 58% worth of battery life. Edit, just realized when the last post was made, you probably have a new phone and moved on by now.
**I'm going to try to craft myself a homemade powered case yet, have tons a batteries kicking about.

[Q] Stuck on booting up Samsung screen

Hi,
My Note Pro 12.2 P900 64gb is now stuck on the samsung screen of booting up and I am wondering if anyone can help me figure out what to do next.
I was experiencing the flickering issue for the last two weeks which got progressively worse and eventually caused random rebooting. One time last week it started booting slower and then it wiped out some widgets on my start screen and the apps in touchwiz but most everything else was OK. Then yesterday it would not boot up past the samsung screen. It charges up OK, and I can get to Odin where it asks if I want to load another operating system by holding power and vol up. But unless it is plugged in, just holding power off puts it in a boot loop.
The other part is if it is stuck and I hold power off it usually vibrates twice before boot looping.
I rooted the tablet when I got it, but still run stock touchwiz, I just needed some rooted apps namely LMT pie controls.
Can anyone please point me towards what to do next. Thank you very much for your help.
I guess wiping data and factory reset is your only solution right now
I shall warn you you could lose your data so I hope you already have a backup!
And also I've read that lollipop fixed flickering issue in p900 devices
I hope everything goes well for you
Good luck
hey there, you are not the only one, check this post. it seems is somethig related to battery issues
http://forum.xda-developers.com/showpost.php?p=61785158&postcount=14
minionhunter said:
The other part is if it is stuck and I hold power off it usually vibrates twice before boot looping.
Can anyone please point me towards what to do next. Thank you very much for your help.
Click to expand...
Click to collapse
When power on, try pressing on the back, near the center with your hand. to see if it can boot normally,
Keep pressing while power on. if it works I will tell you what causing this problem.
https://www.youtube.com/watch?v=VeSG0hHpAG8
here you can look by the minute 2:30 where the connector is located, basically under the samsung logo. I'm not doing tests yet because i have a busy day ahead
Thank you all for the responses. Holding down the back while powering on does not help. I do have the flickering thing and that started leading up to this. Lay night I took it the battery and disconnected it for a half hour and that did not help. Looking at the connections with a 20x hand lens did not reveal any cracks.
I don't remember how to wipe the data off the device, I got it right when it came out rooted it with cf root and never got around to twrp. All I wanted was LMT and Xposed. I never even updated the OS.
If anyone can help walk me through this to get it running again I'll send you a green poetic skin used once or a white well used GumDrop hideaway case I tested for work. I just would like to get this running instead of needing to purchase a new one.
Thank you again. Sincerely.
Flickering screen is caused by cracked battery connector which cannot be seen under magnified glass. Re solder will fix it, trust me I did fix some of them
Beut said:
Flickering screen is caused by cracked battery connector which cannot be seen under magnified glass. Re solder will fix it, trust me I did fix some of them
Click to expand...
Click to collapse
So resolder the 6 posts connecting the battery connector to the motherboard? Is there anything special I need to do that, just my soldering iron with a fine tip and solder? Anything special I need about the solder or do I need a wik or anything? The last time I did any soldering work was about 25 years ago.
Also will this fix the bootlooping and hanging on booting up at the Samsung word on the screen? If it is not going to fix that problem, maybe I should look at something else first.
Thank you very much again for your help.
Sincerely
minionhunter said:
So resolder the 6 posts connecting the battery connector to the motherboard? Is there anything special I need to do that, just my soldering iron with a fine tip and solder? Anything special I need about the solder or do I need a wik or anything? The last time I did any soldering work was about 25 years ago.
Also will this fix the bootlooping and hanging on booting up at the Samsung word on the screen? If it is not going to fix that problem, maybe I should look at something else first.
Thank you very much again for your help.
Sincerely
Click to expand...
Click to collapse
First, pressing the battery connector help your tablet to boot is a confirmation of cracked battery connector solders. 90% flickering problem is from cracked battery connector. 10% is bad battery. You should fix the battery connector first as it's major defect seen in many Samsung tablets. Re solder is simple, apply flux, then heat these pins and add more solders as possible to secure these pins. Even new main board, this connector will crack just after 3 or 4 months depending how you use your tablet, especially with who using it on their laps. The main board sits on a flexible LCD and only 3 screws to hold it to the frame at 2 speakers. You don't need to remove the main board, just disconnect your battery and re solder the connector from the top.
Be careful as this connector is very close to other components. Trust me, this re work will fix this problem as I have seen in some cases, battery jumps up from 8% to 45% after the re work, other cases pressing the battery connector help the tablet to boot or stop flickering.
This person applied the fix and succeed.
http://forums.androidcentral.com/sa...screen-flickering-problems-3.html#post4473418
I have the Note Pro 12.2 and I had this same screen flickering issue. It would start to flicker at first around the 38% mark. I did research online and found this thread and many others. I tried the software fixes like the enabling of Developer Mode and screen brightness and other tries, but to no avail. When I pressed on the back of the tablet, the screen flickering would stop but then shortly return. So I saw the fix of trying to raise the motherboard which worked for about 2 weeks, then the screen flickering did return. It would then start to flicker around the 58% battery level mark and when it got down to around 26%, the tablet would shut down. When I plugged it in, it would show battery level of 0%, then quickly jump back up to the 26% mark when it shut itself down. So then by this time, I saw more of this thread and now was shown the soldering of the battery connectors. I had soldering equipment, but it was too large for this repair as these 6 pins are very close together. So I went to the hobby shop and purchased new equipment for about $30 with a smaller pin to be able to do this. Now, I am not an electronics guy and my past experience was replacing two bad capacitors on my Plasma TV when it went bad. That was the extent of my experience to date. So I opened up the back of my tablet and soldered the 6 pins again and the screen flickering has not returned. I am on my 5th battery cycle from 100% all the way down to 2% and the screen flickering and shutting itself down has not returned. Some people have said an electronics guy will do this for you for around $30. Well, I spent the $30 and did it myself. I want to thank the people for posting the solutions here as the soldering worked for me.
And from this post, a confirmation that repair center will do the same thing to fix flickering , auto reboot, auto shut down.....etc...all problems caused by cracked battery connector ( Connector Header ):
http://forum.xda-developers.com/showpost.php?p=58943998&postcount=74
Ok I'll try to resolder it this weekend and report back. I think that my pertinent problem is that I have both the battery issue AND another problem that the tablet won't boot up at all but I will try the battery fix first and see what happens. Then I will report back.
Thank you very much for your suggestions.
Your feedback is very important as I see many " Hit and Run " users, they get the solution they need but never post back. Your first priority is fixing the battery connector, then next is the battery if problem persists.
This is a hardware defect I have seen in many Samsung tablets: battery capacity fluctuation, quick discharge, auto reboot, auto shutdown.......all come from battery connector . Read the threat Flickering Screen you'll see others try all solutions but never work because they don't know this is a hardware problem coming from this tiny connector.

Help Water Damaged S7 Stuck in Bootloop

Hi guys,
Hoping someone has an idea of what I can do or if I am out of luck.
Just got back from my honeymoon and my wife dropped her phone into the pool.
After she took it out it bootlooped until it died. I could not turn it off or any button combination to stop it.
After it died nothing would happen if I tried to turn it on or charge it. I tried the whole rice thing for coupe days and I am now in a situation where the phone only reacts when it is plugged into laptop or charger. However it only bootloops through the very first screen repeatedly. I tried getting into recovery but all that happened was recovery booting... in blue and now that bootloops. It seems I cannot get any further.
I have insurance and already received her new phone. Biggest issue is honeymoon photos that are on there that are not backed up. Are there any options that involve or don't involve payment (not important as photos are priceless) that I can do?
Please, any suggestions are highly appreciated.
Thanks.
claud_face said:
Hi guys,
Hoping someone has an idea of what I can do or if I am out of luck.
Just got back from my honeymoon and my wife dropped her phone into the pool.
After she took it out it bootlooped until it died. I could not turn it off or any button combination to stop it.
After it died nothing would happen if I tried to turn it on or charge it. I tried the whole rice thing for coupe days and I am now in a situation where the phone only reacts when it is plugged into laptop or charger. However it only bootloops through the very first screen repeatedly. I tried getting into recovery but all that happened was recovery booting... in blue and now that bootloops. It seems I cannot get any further.
I have insurance and already received her new phone. Biggest issue is honeymoon photos that are on there that are not backed up. Are there any options that involve or don't involve payment (not important as photos are priceless) that I can do?
Please, any suggestions are highly appreciated.
Thanks.
Click to expand...
Click to collapse
Hi mate
If is not possible to get into recovery or download I think is going to be difficult to access the internal memory...
did you try to dry it out with something stronger like....
https://www.walmart.com/ip/DampRid-Hanging-Moisture-Absorber-3ct/15033113
maybe is still wet inside
I agree, a couple of days in rice for what is (almost in your case) a sealed waterproof phone likely is not enough time to dry it out
Problem being, you can not disconnect the battery, so damage can occur with the shorting of circuits if power is still getting to them
Considering you now know it is not waterproof anyway, I would remove the back, remove the battery, and leave it to dry out for another few days, somewhere warm
Remove S7 battery
https://www.youtube.com/watch?v=u1naej9BnfM
Washing it with Isopropyl Alcohol is another method to remove water residue (This is what causes the problem mainly, the leftover residue stuck to the circuits inside the phone shorting them out)
If the people begins to thinking in deny buying unremovable bateries devices...
Sent from SomeFon

Phone COMPLETLY died while i was using it.

As you can see in thread, phone just dead. Dunno what happened. I bought it an year ago. I've tried to connect it to computer and it was visible as QHSUSB bulk but now i can't see it there. It doesn't react for turning on. I can't get into download mode, recovery mode. Very long time ago i flashed Android MM from xda and it was working good. It had ~50% of battery when died. I've tried to put off battery and then connect to pc but still nothing happen. It has broken screen (was working good) but i've done it in September 2016 so. I can connect it to Linux but i think it won't help too. Any fixes? I think they won't take It at warranty because of screen. Phone looks like dead for ages :<. @edit IT'S NOT DEAD! I've disconnected something from battery this longer one and when i click power i can hear "something" in the phone. And it gets heater so looks like processor is working. But it's still not visible in the device manager.
edit2
i know emmc pinouts.
While I was using the phone, with battery at 66%, the exact same thing happened to mine. I'm sick of it. Time for a new phone.
(Had the rooted V15c image on it, no broken screen, only the camera issue - should someone care)
Same problem here, what is happening . My phone was approximately 80-90% and it suddenly turned off and I can't turn it on ..
bump
Phone went black with warning
The same just happened to mine. It was fully charged and I was using it and then the screen went black. There are no lights when I plug it in, no vibration after pressing and holding the power button. Nothing
I've connected it to my pc and a driver installed, I think the same one as a post above (QHSUSB) but still the phone doesn't respond in any way.
It's the European H955 on official MM 6.0.1 no root or mods and is out of the one year warranty yet was in excellent condition. Does this mean the phone is for scrap and nothing can be done?
Hi, I found a solution to repair the phone in this state. I start by telling you a story, a long time ago I had an HP laptop. video card was detachment from motherboard, and to a stick again we used a method called reflowing. I thought that the phone has the same problem, however we have nothing to lose so I opened the phone I took out the motherboard and started to warm up each chip using a hot air blower. I mounted the phone back and now works like new. I apologize for my bad English I am from Romania.
alex_otopeni17 said:
Hi, I found a solution to repair the phone in this state. I start by telling you a story, a long time ago I had an HP laptop. video card was detachment from motherboard, and to a stick again we used a method called reflowing. I thought that the phone has the same problem, however we have nothing to lose so I opened the phone I took out the motherboard and started to warm up each chip using a hot air blower. I mounted the phone back and now works like new. I apologize for my bad English I am from Romania.
Click to expand...
Click to collapse
Any one tried this method and succeeded may please inform on this forum
My phone crashed, would reload to lock screen then restart and finally would not start at all. Before this the rear camera stopped working.
I had reset, flashed a new Rom and replaced the Camera which didn't solve the issue.
After the phone died I tried reflowing though I had no heat gun so I just used the oven. 200c for 7 minutes after disassembly.
That was about 8 hours ago and I am typing on my phone.the Camera is also working.
I will post if it stops again. I did it as the phone was dead and I had nothing to lose.
I have the same problem, and I am interested in getting a heat gun for this purpose. What specific parts of the phone did you reflow/heat? (in terms of the chips, or the entire board.)
Thanks in advance.
xaresys said:
I have the same problem, and I am interested in getting a heat gun for this purpose. What specific parts of the phone did you reflow/heat? (in terms of the chips, or the entire board.)
Thanks in advance.
Click to expand...
Click to collapse
I did not heat the whole motherboard, just the chips under the shields.
Oven Phone Fix?
clb2c4e said:
My phone crashed, would reload to lock screen then restart and finally would not start at all. Before this the rear camera stopped working.
I had reset, flashed a new Rom and replaced the Camera which didn't solve the issue.
After the phone died I tried reflowing though I had no heat gun so I just used the oven. 200c for 7 minutes after disassembly.
That was about 8 hours ago and I am typing on my phone.the Camera is also working.
I will post if it stops again. I did it as the phone was dead and I had nothing to lose.
Click to expand...
Click to collapse
What part of the phone did you reheat exactly? The whole phone? or did you take all the plastic out?
This part here: http://m.ebay.com/itm/OEM-AT-amp-T-LG-G-FLEX-2-H950-REPLACEMENT-32GB-LOGIC-BOARD-MOTHERBOARD-ORIGINAL-/141923410166
Also be sure to take off the rubber part on the back. The purpose is to remelt the solder.l, so only board and nothing else.
To disassemble there are some videos on YouTube. Remove your sim card before taking off the backing
Remember this is a last resort, you could end up with a completely dead chip.
clb2c4e said:
This part here: *link*
Also be sure to take off the rubber part on the back. The purpose is to remelt the solder.l, so only board and nothing else.
To disassemble there are some videos on YouTube. Remove your sim card before taking off the backing
Remember this is a last resort, you could end up with a completely dead chip.
Click to expand...
Click to collapse
Thanks for the information. Is there a specific way you have to remove the shields, or do I use a soldering iron to get it off? (And if so, does it do any good to solder them back on?)
clb2c4e said:
This part here: http://m.ebay.com/itm/OEM-AT-amp-T-LG-G-FLEX-2-H950-REPLACEMENT-32GB-LOGIC-BOARD-MOTHERBOARD-ORIGINAL-/141923410166
Also be sure to take off the rubber part on the back. The purpose is to remelt the solder.l, so only board and nothing else.
To disassemble there are some videos on YouTube. Remove your sim card before taking off the backing
Remember this is a last resort, you could end up with a completely dead chip.
Click to expand...
Click to collapse
Did it 395 degrees Fahrenheit (201.66 Celsius) for 7 minutes, I preheated the oven. The camera and everything now works fine.
xaresys said:
Thanks for the information. Is there a specific way you have to remove the shields, or do I use a soldering iron to get it off? (And if so, does it do any good to solder them back on?)
Click to expand...
Click to collapse
You shouldn't have to use a soldering iron to take anything off. At least not as far as I am aware of.
I should note that as of this morning my phone when blank and will no longer turn on. I will try reflowing at a higher temperature as some solder may need a higher heat but I am not optimistic that this is a permanent fix.
Hey everyone !
First try to connect it in emergency mode to the computer in order to flash with LG UP. If you cannot boot into emergency mode but the device appers on your computer ( and PC is unable to connext into GF2) maybe you could burn your motherboard.
I burn one 7 months ago with my device resting on my pocket so its a common problem for this device (as official support told me so its full covered by guarantee )
Hope you can solve soon !!!

S10e froze up visually crashed then started to boot then went black. No charging and no power. Please help!

Hi,
I was just looking at a zoom video and had a lot of apps open in the background and the battery was around 50%. Then my screen froze, then I tapped a bit on the screen and it went black. I tried to soft reset and it vibrated for a second and nothing happened. I let it sit on the charger for a while and nothing. Put it on the portable charger and nothing. Same with trying hard and soft reset. The phone apparently pulls low voltage per UBreakifix. They said they saw 20 phones that had random issues after the last Samsung update including S21's. Mine just installed a few days ago. I have no idea what to do, but need the screen recordings of my relative that died and the voicemails that were exported to sound. Please help! Samsung said could be a short and then said they would replace the motherboard. I want the data not the phone.
Could I just be unlucky and it is simply a battery that died completely? Would the Samsung store be able to flash a new or older firmware without losing the files?
flashing would basically make your device a 'new' device... the only thing that comes to mind to keep your data is salvaging the parts (which would be labor intensive as it's basically re-building a phone by hand while it's not clear which among all the parts is/are defective, and even then the parts need to work smoothly together). If you have auto backup setup for the device, it's possible things like messages are saved.
Other than that, you would have to find professionals who are experienced in data restoration.
Sounds like a bad mobo.
You could try replacing the battery, maybe a C port PCB failure.
Other than that as mentioned by TheNewGuy92, a data recovery specialist. The memory may already be unrecoverable though especially if that chipset is the one that failed.
Always back up critical data redundantly... says us who have already lost databases.
S10eandtears said:
... Could I just be unlucky and it is simply a battery that died completely? ...
Click to expand...
Click to collapse
Maybe. When my first S10e (bought a second S10e due to so much trouble with first) suddenly dies (which it has done several times now), I have found temporary success by opening the back cover, removing 8 tiny screws to take out top mid-frame, and disconnecting the battery. After waiting a few minutes, I reconnect the battery, put phone back together, and begin charging. At this point, phone is charging while power'd off, and shows 0% for battery level; even after showing like 80% or higher when it black'd out. Then it showly increases from 0% up, at some point over 50%, I reboot; and it works okay until the next black out.
To disconnect battery, I do something like steps #1 through #19 here:
Samsung Galaxy S10e Screen Replacement
Follow this guide to remove and replace a...
www.ifixit.com
MrGoodtunes said:
Maybe. When my first S10e (bought a second S10e due to so much trouble with first) suddenly dies (which it has done several times now), I have found temporary success by opening the back cover, removing 8 tiny screws to take out top mid-frame, and disconnecting the battery. After waiting a few minutes, I reconnect the battery, put phone back together, and begin charging. At this point, phone is charging while power'd off, and shows 0% for battery level; even after showing like 80% or higher when it black'd out. Then it showly increases from 0% up, at some point over 50%, I reboot; and it works okay until the next black out.
To disconnect battery, I do something like steps #1 through #19 here:
Samsung Galaxy S10e Screen Replacement
Follow this guide to remove and replace a...
www.ifixit.com
Click to expand...
Click to collapse
Try replacing the battery. Maybe a bad battery controller chip.
TheNewGuy92 said:
flashing would basically make your device a 'new' device... the only thing that comes to mind to keep your data is salvaging the parts (which would be labor intensive as it's basically re-building a phone by hand while it's not clear which among all the parts is/are defective, and even then the parts need to work smoothly together). If you have auto backup setup for the device, it's possible things like messages are saved.
Other than that, you would have to find professionals who are experienced in data restoration.
Click to expand...
Click to collapse
I ended up paying for data recovery and they swapped over my components on to a donor motherboard. The interesting thing was the phone was dead again once it got to me but they extracted everything to a usb for me.
S10eandtears said:
I ended up paying for data recovery and they swapped over my components on to a donor motherboard. The interesting thing was the phone was dead again once it got to me but they extracted everything to a usb for me.
Click to expand...
Click to collapse
Yay! May I ask roughly how much did that cost?
Who did the recovery?
Mark Shaffer at iPad rehab. First invoice for expedited assessment was second was.​
$108.63
$1,314.36
S10eandtears said:
Mark Shaffer at iPad rehab. First invoice for expedited assessment was second was.​
$108.63
$1,314.36
Click to expand...
Click to collapse
So slow boat would have been $108.63?
That's not bad. Glad you where able to recover your data. Lost things can haunt you for a lifetime...
blackhawk said:
So slow boat would have been $108.63?
That's not bad. Glad you where able to recover your data. Lost things can haunt you for a lifetime...
Click to expand...
Click to collapse
No that fee was just to have your phone looked at sooner. Still would have been 1200 plus tax for data recovery with donor board.
S10eandtears said:
No that fee was just to have your phone looked at sooner. Still would have been 1200 plus tax for data recovery with donor board.
Click to expand...
Click to collapse
Still reasonable. I figure it be in the thousands.
The important thing is they did recover the data!
blackhawk said:
Still reasonable. I figure it be in the thousands.
The important thing is they did recover the data!
Click to expand...
Click to collapse
Agreed it wasn't too bad all things considered.

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