Very bad microphone during video recording - Honor 6, 6 Plus Q&A, Help & Troubleshooting

Hello
I went to Sam Smith's concert in Lille (France) tuesday, tried to record a short extract of his performance but the sound is horrible. My girlfriend has an iPhone 5S and the sound quality is perfect.
Do you experience a ****ty sound quality in noisy sound conditions too ?
How to fix that ?
Sample Honor 6 : https://plus.google.com/117302260800656329753/posts/4pw7ufZNRSJ?pid=6132892992149710754&oid=117302260800656329753
IPhone 5S : https://docs.google.com/file/d/0BwNX7iCXyoPdYWJ2UHhoMWkxaXM/edit?usp=docslist_api
:crying:

Not sure how you're supposed to enjoy a concert being a static tripod.

Thanks daddy but you dont solve the problem of thé sound recording on Honor 6 in loud environement being terrible

I don't play for that team sorry...

@theoneofgod Compare the two videos I posted and tell me if it's normal that Honor 6 has so bad sound ? The problem is that they didn't optimize their Kirin Chips and it's the result...

thrpod said:
@theoneofgod Compare the two videos I posted and tell me if it's normal that Honor 6 has so bad sound ? The problem is that they didn't optimize their Kirin Chips and it's the result...
Click to expand...
Click to collapse
It's nothing to do with the chipset but their microphone calibrations/software.

theoneofgod said:
It's nothing to do with the chipset but their microphone calibrations/software.
Click to expand...
Click to collapse
Back in the days when I had a Galaxy S4, with Cyanogen i had the same issue but with stock rom no problem
I think they didn't optimize the "drivers" for the phone, but it's lame
A 300€ device should not have this kind of issue

thrpod said:
Back in the days when I had a Galaxy S4, with Cyanogen i had the same issue but with stock rom no problem
I think they didn't optimize the "drivers" for the phone, but it's lame
A 300€ device should not have this kind of issue
Click to expand...
Click to collapse
You need to send this directly to Honor themselves via Facebook or Twitter or whatever they use. If they hear you they might fix it but don't get your hopes up.

Same here.I went on a psy party and the sound was crap..Does the honor 6 + have the same microphone?I think it's hardware prob:crying:

original911 said:
Same here.I went on a psy party and the sound was crap..Does the honor 6 + have the same microphone?I think it's hardware prob:crying:
Click to expand...
Click to collapse
It certainly has Contacted Honor, but no answer yet
It's really a game changer for me since I go to many festivals and concerts
Moreover I can't record my self playing music with it... With my GALAXY S4 didn't have this issue, the sound was clear, with bass too

original911 said:
Same here.I went on a psy party and the sound was crap..Does the honor 6 + have the same microphone?I think it's hardware prob:crying:
Click to expand...
Click to collapse
It's the calibration of the microphone, the software.

theoneofgod said:
It's the calibration of the microphone, the software.
Click to expand...
Click to collapse
Would it be possible to edit : /system/etc/audio/codec/ascend_MOGOLIA_ULG_ce.xml ?
Line 594 : Stereo camera

thrpod said:
Would it be possible to edit : /system/etc/audio/codec/ascend_MOGOLIA_ULG_ce.xml ?
Line 594 : Stereo camera
Click to expand...
Click to collapse
I'm not the person to ask this. It's just that Huawei haven't tested the microphone under those circumstances and many other phones and cameras have the same problem.

I edit sample rate at etc/media profiles from 48000KHZ to 44100 as they say and the prob still exist.Even moto e records perfect sound...I'm already thinking changing to meizu mx4 and i really don't want to change it..

Does the microphone issue has a fix?
Hi,
I am looking to buy this phone and already got some good feedback on the battery side. The camera I have seen some nice or good enough photos, now the matter of sound...
This issue with the microphone is quite worrying. I do not record a lot of video, but if I wanted to I want to make sure I get some nice clear audio in the recorded video. Does anyone know if this issue has a fix? I haven't seen this posted anywhere, so maybe someone has done some research better than me and found a workaround. Maybe the latest OTA fixed the issue or some of the custom roms don't have the issue?

Do we have a solution for this?Did Huawei answered?

Hi!
Have another problem: when I call to someone or pick up the phone, people with whom I spoke complained of poor audibility. But in the dictophone mode microphone level still stay absolutely normal. Looks like as program error.
Reflash & customize my phone regular, may be something wrong ((
Now I make 3-th button restore to 5.9.1 without any customization, recieve auto update to 5.9.16, but no luck.
Any idea, please?

frankie_p said:
Hi,
I am looking to buy this phone and already got some good feedback on the battery side. The camera I have seen some nice or good enough photos, now the matter of sound...
This issue with the microphone is quite worrying. I do not record a lot of video, but if I wanted to I want to make sure I get some nice clear audio in the recorded video. Does anyone know if this issue has a fix? I haven't seen this posted anywhere, so maybe someone has done some research better than me and found a workaround. Maybe the latest OTA fixed the issue or some of the custom roms don't have the issue?
Click to expand...
Click to collapse
The microphone quality on the Honour 6 Plus is also very poor when using Bluetooth handsfree.
Have tried this with many different handsfree car kits and car stereos.
It would appear the the noise reduction algorithm is reducing the mic gain with the result that the mic audio level is about 15% of what it should be. This makes it extremely difficult for callers to hear what is being said.
Phone has been replaced.
Have tried 4.4 and 5.1 - no difference
For such a fantastic phone this is a massive oversight. Looking at the Mate 8 (when it appears), but worried may have same issue
Have emailed Hauwei support about issue, but there is no resolution

Related

Low in call Volume of Ascend Mate 7

Dear All,
I have Mate 7 MT7-L10 but the call receiver volume is too low even if it is set at its maximum. Can any one have some mod to increase its volume??
Please help.
The Mate 7 is very loud. Volume enough already two-thirds. Surely that is not defective speaker?
Fooox1 said:
The Mate 7 is very loud. Volume enough already two-thirds. Surely that is not defective speaker?
Click to expand...
Click to collapse
Thanks for the feedback but I am asking about Receiver for incoming call its not loud enough in noisy area and voice clarity is not very good.
abrarfsd said:
Thanks for the feedback but I am asking about Receiver for incoming call its not loud enough in noisy area and voice clarity is not very good.
Click to expand...
Click to collapse
sell it if u not satisfied then.. mine is all perfect..
abrarfsd said:
Dear All,
I have Mate 7 MT7-L10 but the call receiver volume is too low even if it is set at its maximum. Can any one have some mod to increase its volume??
Please help.
Click to expand...
Click to collapse
You can increase the call volume in settings.
Sent from my Coolpad 9976A using Tapatalk
Low volume
Fooox1 said:
The Mate 7 is very loud. Volume enough already two-thirds. Surely that is not defective speaker?
Click to expand...
Click to collapse
The Mate 7 has a low volume output even when all volume controls are set to maximum and the in-pocket mode is set. I found this to be true on the in-store demo models (3 units in different stores and countries) and my own unit. The ring volume and alert volumes are also lower than they should be. If one is in a quiet environment ok, but in a noisier environment, they are way too low. Perhaps Huawei should tweak the appropriate firmware to manage this problem.
rwba said:
The Mate 7 has a low volume output even when all volume controls are set to maximum and the in-pocket mode is set. I found this to be true on the in-store demo models (3 units in different stores and countries) and my own unit. The ring volume and alert volumes are also lower than they should be. If one is in a quiet environment ok, but in a noisier environment, they are way too low. Perhaps Huawei should tweak the appropriate firmware to manage this problem.
Click to expand...
Click to collapse
Go and tell them..
Simona Simmy said:
Go and tell them..
Click to expand...
Click to collapse
Good idea. At one point it appeared as if someone from Huawei was monitoring these XDA forums. It could be useful for them. Note. Otherwise I am very pleased with the Mate 7.
rwba said:
Good idea. At one point it appeared as if someone from Huawei was monitoring these XDA forums. It could be useful for them. Note. Otherwise I am very pleased with the Mate 7.
Click to expand...
Click to collapse
Not a chance.. they not doing these things what we do here ..haha ..
They ar on yachts
rwba said:
The Mate 7 has a low volume output even when all volume controls are set to maximum and the in-pocket mode is set. I found this to be true on the in-store demo models (3 units in different stores and countries) and my own unit. The ring volume and alert volumes are also lower than they should be. If one is in a quiet environment ok, but in a noisier environment, they are way too low. Perhaps Huawei should tweak the appropriate firmware to manage this problem.
Click to expand...
Click to collapse
Yes very right all other things are perfect in this model except low volume which can be managed by tweaking through firmware. As I have a Note 3 and was planning to buy Note 4 but I am quite satisfy with Mate 7 except this low volume issue.
I agree that the volume is low compared to other high end phones.
Has anyone found a solution yet to increase call volume when using headphones on the Mate 7? I am barely able to hear the other party during calls, even at the maximum setting.
I don't know what is the problem in your unit. Believe me this phone is the highest volume, I have ever seen. I have to reduce the volume so that other people don't listen to conversation even without speakers off.
Sent from my HUAWEI MT7-TL10 using Tapatalk
mirchichamu said:
I don't know what is the problem in your unit. Believe me this phone is the highest volume, I have ever seen. I have to reduce the volume so that other people don't listen to conversation even without speakers off.
Sent from my HUAWEI MT7-TL10 using Tapatalk
Click to expand...
Click to collapse
Exactly ppl round me were complaining am extreme loud with my phone..
Simona Simmy said:
Exactly ppl round me were complaining am extreme loud with my phone..
Click to expand...
Click to collapse
Using the headset or the earpiece? I'm talking of using the headset. The output of the 3.5mm jack is far too low.
I found a solution, btw. I deleted the /system/etc/audio/codec folder and tadaaa - output appears at least twice as loud, both during calls and when listening to music. Previously, I had to set my car's stereo to volume setting 25 (I usually use 15 when listening to the radio) to be able to hear something on the autobahn, now I only need to set it to 12-15.
So there definitely was an issue with output on the headphone jack, and for my device it is now solved.
vonotny said:
Using the headset or the earpiece? I'm talking of using the headset. The output of the 3.5mm jack is far too low.
I found a solution, btw. I deleted the /system/etc/audio/codec folder and tadaaa - output appears at least twice as loud, both during calls and when listening to music. Previously, I had to set my car's stereo to volume setting 25 (I usually use 15 when listening to the radio) to be able to hear something on the autobahn, now I only need to set it to 12-15.
So there definitely was an issue with output on the headphone jack, and for my device it is now solved.
Click to expand...
Click to collapse
Alright I thought you saynig earpiece.. or loud speaker...
but you mentioned you deleted codecs in system audio ..
now go and check your video recording and you will hear distorted audio
check pls and let me know..
i know this trick long time ago and I did it on earlier phones (i think on lg) and audio in video recording was wrong.. don't remember now if it was left or right
Simona Simmy said:
Alright I thought you saynig earpiece.. or loud speaker...
but you mentioned you deleted codecs in system audio ..
now go and check your video recording and you will hear distorted audio
check pls and let me know..
i know this trick long time ago and I did it on earlier phones (i think on lg) and audio in video recording was wrong.. don't remember now if it was left or right
Click to expand...
Click to collapse
I was panicking already ... but actually, no such issues. Music (MP3), YouTube and payback of recorded video all work just fine.
vonotny said:
I was panicking already ... but actually, no such issues. Music (MP3), YouTube and payback of recorded video all work just fine.
Click to expand...
Click to collapse
No I didn't mention any youtube or playback..
You open camera and record your OWN video .. play it on headphones and tell me how is the audio quality on headphones
Simona Simmy said:
No I didn't mention any youtube or playback..
You open camera and record your OWN video .. play it on headphones and tell me how is the audio quality on headphones
Click to expand...
Click to collapse
Everything's just fine. I know it's always a risk tinkering with the system, which is why I made a backup of the codec folder just in case. But so far, no issues at all in daily use.
vonotny said:
Everything's just fine. I know it's always a risk tinkering with the system, which is why I made a backup of the codec folder just in case. But so far, no issues at all in daily use.
Click to expand...
Click to collapse
Aaalright then.. just warned that this mod is old been used and ended up f-ing up video recording audio .. but looks like mate 7 is strong and no issues here..

Multimedia volume is low

Hi, so I bought the Honor 8 FRD-L04 (US version) and from the beggining I have a problem that drive me nuts! The volume on this phone suck. By Bluetooth or by the headphone jack, nothing is different. I've tried the same songs and headsets with my old OnePlus One or my Alienware laptop and the volume is a lot more louder. On this phone the volume is up to the maximum and the music just begin to be loud.
I try everything I could imagine, except resetting it. What I do wrong with this?
I even tried to talk the customers services but they this isn't a problem of the phone! They said that I need the original headset or it will not work! So I said to them that the phone you buy from Newegg doesn't come with the original headset in the box...
Anyway hope someone will have the solution! Thanks
I think what people interpret as loud is subjective. I came from the Galaxy Note 7 and I feel the sound is comparable. The Note 7 had a more tinny sound due to the water resistance but it was clearer. The Honor 8, I feel is as loud but distorts at increased volume on calls (pressing volume up once more at the max volume) and sometimes in YouTube videos with the highs (mids and lows are OK). Using headphones, I have never been one to use volume past 3/4. It just starts hurting my ears.
You may want to try to go into Best Buy or someplace that has the phone on display and test it out compared to yours. Maybe you have a defective unit. Good luck!
If you are rooted, try Viper4Android. If not, there are plenty of music players with powerful amps in the Play Store. I recommend JetAudio and PlayerPro.
XeRoFuN said:
I think what people interpret as loud is subjective. I came from the Galaxy Note 7 and I feel the sound is comparable. The Note 7 had a more tinny sound due to the water resistance but it was clearer. The Honor 8, I feel is as loud but distorts at increased volume on calls (pressing volume up once more at the max volume) and sometimes in YouTube videos with the highs (mids and lows are OK). Using headphones, I have never been one to use volume past 3/4. It just starts hurting my ears.
You may want to try to go into Best Buy or someplace that has the phone on display and test it out compared to yours. Maybe you have a defective unit. Good luck!
Click to expand...
Click to collapse
Note that I never talked about the speaker on the device itself. Always by auxiliary cord or Bluetooth. You didn't understand what I'm trying to say: on my OnePlus one at 3/4 of the volume it hurt my ear, on this phone, when the volume maxed out, the loudness is comparable to OnePlus one at 40%.
Hope it make my problem more clear now.
adriansticoid said:
If you are rooted, try Viper4Android. If not, there are plenty of music players with powerful amps in the Play Store. I recommend JetAudio and PlayerPro.
Click to expand...
Click to collapse
Thanks for the proposition but i already try every player i could (including a paid one: Power Amp). Its not an application problem but maybe a ROM or hardware problem I now I try to find where it come from because customer support just won't help me.
Thanks
caveman1996 said:
Thanks for the proposition but i already try every player i could (including a paid one: Power Amp). Its not an application problem but maybe a ROM or hardware problem I now I try to find where it come from because customer support just won't help me.
Thanks
Click to expand...
Click to collapse
Seems like no other user have reported this problem. Hope you fix it man.
Sent from my Galaxy Tab 3 using XDA Labs
Have you tried with another unit just to check if you got a defective unit?
Also a backup, factory reset and restore?
Are you on the B150 firmware? The update notes said they improved something with audio playback.
In relatively quiet environments I have to turn down media volume to around half or it seems needlessly loud to me. I have a hard time hearing in noisier environments. Calls have been fine (I typically only make ~1min long calls that are straightforward with the person I'm speaking with already knowing why). Youtube playback can get drowned out by passing cars/trucks or my work's incessant, ****ty music.
zinko_pt said:
Have you tried with another unit just to check if you got a defective unit?
Also a backup, factory reset and restore?
Click to expand...
Click to collapse
These are my last tries before I sell this device.
evilpaul13 said:
Are you on the B150 firmware? The update notes said they improved something with audio playback.
In relatively quiet environments I have to turn down media volume to around half or it seems needlessly loud to me. I have a hard time hearing in noisier environments. Calls have been fine (I typically only make ~1min long calls that are straightforward with the person I'm speaking with already knowing why). Youtube playback can get drowned out by passing cars/trucks or my work's incessant, ****ty music.
Click to expand...
Click to collapse
Yes I saw these changes when I first updated it. Calls are ok I guess, but the multimedia volume is lacking of power for me. There is one thing I now is weird is when I put my headphone port on mono audio (in accessibility option), the power become more louder! That's why I'm thinking it's a firmware bugs but aren't sure of this enough.
Anyway thanks again
caveman1996 said:
These are my last tries before I sell this device.
Yes I saw these changes when I first updated it. Calls are ok I guess, but the multimedia volume is lacking of power for me. There is one thing I now is weird is when I put my headphone port on mono audio (in accessibility option), the power become more louder! That's why I'm thinking it's a firmware bugs but aren't sure of this enough.
Anyway thanks again
Click to expand...
Click to collapse
In conclusion it should be a firmware bug.
Sent from my Galaxy Tab 3 using XDA Labs
Definitely a software problem if an update caused it. The best thing I can think of is to root and install Viper4Android, see does that make a difference (Only attempt this if you know what you're doing!)
Sorry I couldn't be of more help
dmooney7291 said:
Definitely a software problem if an update caused it. The best thing I can think of is to root and install Viper4Android, see does that make a difference (Only attempt this if you know what you're doing!)
Sorry I couldn't be of more help
Click to expand...
Click to collapse
ARISE would be the best option.
Sent from my Galaxy Tab 3 using XDA Labs
What headphones you are use?
I totally understand what you mean. I've noticed it on my headphones in particular. I guess it's just a part of the phone and that rooting is the only solution.
Unless it is caused after a software upgrade, its a hardware problem. Try to replace it.
vsriram92 said:
Unless it is caused after a software upgrade, its a hardware problem. Try to replace it.
Click to expand...
Click to collapse
OP already said it. The problem happened after he updated.
Sent from my honor 5X using XDA Labs
adriansticoid said:
OP already said it. The problem happened after he updated.
Sent from my honor 5X using XDA Labs
Click to expand...
Click to collapse
I think that I am not very good to communicate with people in English, because the problem is there from the beggining that I have this phone.
vsriram92 said:
Unless it is caused after a software upgrade, its a hardware problem. Try to replace it.
Click to expand...
Click to collapse
Well it's there since I have this phone so maybe it's hardware but aren't completely sure about it. Anyway Honor just don't want to help me at all, so I can't return it.
caveman1996 said:
Well it's there since I have this phone so maybe it's hardware but aren't completely sure about it. Anyway Honor just don't want to help me at all, so I can't return it.
Click to expand...
Click to collapse
Every manufacturer will try to convince you. You should ask them again and again.
If you are not good in English, take a friend with you and speak.
Compare with any other Honor 8 phone with yours.
Did you go to the service centre by yourself? Or spoke through a call.. If you have gone with the second option, I would say that first option is far better to make him understand.
vsriram92 said:
Every manufacturer will try to convince you. You should ask them again and again.
If you are not good in English, take a friend with you and speak.
Compare with any other Honor 8 phone with yours.
Did you go to the service centre by yourself? Or spoke through a call.. If you have gone with the second option, I would say that first option is far better to make him understand.
Click to expand...
Click to collapse
Well I'm pretty good to understand in English. To speak it's more har for me but up to today I've been able to be understood. I called them multiple times even to a higher rank employee. Here in Canada we do not have any real support because Honor isn't present here... They are only in the US, so I did not get the free 3 months screen waranty. Plus, going to a service center by myself? The only one is in Ontario. It's about 5 hours of traveling in a car, so I think that by calls is my best option. Anyway thanks for the help.
This week I will backup my data and reset it after.

Bluetooth audio quality

Anyone else experiencing pretty crappy audio quality when streaming music over Bluetooth?
Fully stock and had the phone for a week now.
Thanks!
Damn, no one else experiencing this?
Just got my phone today and set them up with my Sony headphones since I saw your post and they sound fine. Having said that I'm not an audio file so you might notice more than I. Tomorrow I will try them with my Beats and car but so far so good.
I wouldn't quite consider myself an audiophile either, however the tingy sound I was hearing in my car was becoming unbearable. I have been using an AUX cable while I continue researching the bluetooth settings of the phone. Hopefully your's sounds good in your car as well though and I have a hardware issue that I just need to get replaced.
good sound here, music or call on Kenwood head unit via Bluetooth is ok
Yeah, so I may just be sensitive to the quality. I just tested with some BT headphones I have, the audio is noticeably more clear when using the AUX cable rather than the BT connection. My most recent daily phone was the Nexus 6 which must have had a better BT radio (or codecs)
I came also from nexus 6 and there are no noticeable differences between the two.
I just received mine yesterday and from a couple hours of listening I would say the Bluetooth audio is decent. My problem with the Bluetooth is that it won't pair with my fitbit charge 2 so I'm thinking about returning it.
My FitBit Charge HR is syncing, albeit slow, but does still sync.
Yes, small tingly, static. Electronic artifacts in a song using Samsung level u pro. In the background. This dont occur in another Android phone
tested on a dell venue Tablet, Android. And the quality is dramatically better (no noticeable bitrate artifacts). You can test it with aretha franklin - lover come back to me, and hear the differences in the RIGHT channel
this is a bitrate problem i think. sounds like 64kbps
bigdawg6183 said:
I wouldn't quite consider myself an audiophile either, however the tingy sound I was hearing in my car was becoming unbearable. I have been using an AUX cable while I continue researching the bluetooth settings of the phone. Hopefully your's sounds good in your car as well though and I have a hardware issue that I just need to get replaced.
Click to expand...
Click to collapse
same problem here, tingy/electronic sound. test aretha franklin lover come back to me (stereo version) and hear the horrible artifacts in the right channel. I believe this is a bitrate/bitpool limitation.
BLN-AL10
danino2200 said:
Yes, small tingly, static. Electronic artifacts in a song using Samsung level u pro. In the background. This dont occur in another Android phone
tested on a dell venue Tablet, Android. And the quality is dramatically better (no noticeable bitrate artifacts). You can test it with aretha franklin - lover come back to me, and hear the differences in the RIGHT channel
this is a bitrate problem i think. sounds like 64kbps
Click to expand...
Click to collapse
Well I am glad I am not the only one. This does rule out me sending my phone back though. I wonder if they will load new codecs when the device receives EMUI 5.0 in March.
bigdawg6183 said:
Well I am glad I am not the only one. This does rule out me sending my phone back though. I wonder if they will load new codecs when the device receives EMUI 5.0 in March.
Click to expand...
Click to collapse
tried beta bln al10 b351 nougat , and the problem persists.
which honor 6x variant you have? chinese bln al10?
danino2200 said:
tried beta bln al10 b351 nougat , and the problem persists.
which honor 6x variant you have? chinese bln al10?
Click to expand...
Click to collapse
Well poo, I was really hoping it would help. Although I own a different variant. I have BLN-L24.
Side note, how did you get access to the beta?
bigdawg6183 said:
Well poo, I was really hoping it would help. Although I own a different variant. I have BLN-L24.
Side note, how did you get access to the beta?
Click to expand...
Click to collapse
http://hwmt.ru/hwmtsite/firmware-database/
And find the model Bln-l24
I think this will be fixed with a custom rom, i remember CM13 have the Bluetooth.so lib fixed, and very high quality. I hope the same for lineage OS
danino2200 said:
http://hwmt.ru/hwmtsite/firmware-database/
And find the model Bln-l24
I think this will be fixed with a custom rom, i remember CM13 have the Bluetooth.so lib fixed, and very high quality. I hope the same for lineage OS
Click to expand...
Click to collapse
Thanks for the link! Looks like they only have the original OS image for my model on there but that is fine.
I am hoping the same for the custom OS world. Doesn't seem like a lot of folks have started dev on this phone yet but they may be waiting for the new EMUI 5.0
Just a follow-up. Been using the new EMUI 5.0 for a few days now and no luck on Bluetooth quality increase.
The same here with my honor 6x BLN-L24. I have bitrate artifacts on treble. Always no fix ?
Having the exact same problem with my Honor 6X BLN-L21. Did somebody figure out a solution yet? Bluetooth is pretty much unlistenable like this.
raduur said:
Having the exact same problem with my Honor 6X BLN-L21. Did somebody figure out a solution yet? Bluetooth is pretty much unlistenable like this.
Click to expand...
Click to collapse
So far I have just been living with a rooted phone and running Viper Audio. With the settings tuned right the quality sounds bearable but I am keeping fingers crossed a good solid ROM will come out that can fix this.

Microphone broken?

Hey,
i have a huge problem with my microphone. I got my u11 yesterday, I recorded a voice message via WhatsApp and I noticed that the quality is very miserable. I assume that a microphone must be damaged, but before I complain I wanted to make sure that this is not normal. In Videos the sound quality is alright (first example) but in voice messages the quality is very bad (second example)
I had to add a few blanks
good:
ht tps: //ww w.dropbox. com/s/km9ub4eye134w80/Sprachnotiz%200008.aac?dl=0
bad:
ht tps: //ww w.dropbox. com/s/49a18fojngsdxt5/Meine%20Aufnahme%20%233.wav?dl=0
Is this the normal quality? No, right?
MaxHTC7 said:
Hey,
i have a huge problem with my microphone. I got my u11 yesterday, I recorded a voice message via WhatsApp and I noticed that the quality is very miserable. I assume that a microphone must be damaged, but before I complain I wanted to make sure that this is not normal. In Videos the sound quality is alright (first example) but in voice messages the quality is very bad (second example)
I had to add a few blanks
good:
ht tps: //ww w.dropbox. com/s/km9ub4eye134w80/Sprachnotiz%200008.aac?dl=0
bad:
ht tps: //ww w.dropbox. com/s/49a18fojngsdxt5/Meine%20Aufnahme%20%233.wav?dl=0
Is this the normal quality? No, right?
Click to expand...
Click to collapse
Have you tried recording a message in the stock recorder app? If it is fine then it sounds like WhatsApp is the problem.
It's not a problem of whatsapp. Because the problem also occurs with other apps.. i downloaded several voice recorder apps and always the same bad quality. But with the stock recorder app the quality is good.
MaxHTC7 said:
It's not a problem of whatsapp. Because the problem also occurs with other apps.. i downloaded several voice recorder apps and always the same bad quality. But with the stock recorder app the quality is good.
Click to expand...
Click to collapse
So it sounds like the problem exists in 3rd party apps which probably haven't been updated to work properly with the hardware of the device. Doesn't seem like a hardware defect to me if you can get good audio recording in any app.
My WhatsApp sounds fine so yeah might be your mic...call someone and see
Same problem on mine
I have just bought an HTC u11 in taiwan and I have the same problem. I ran the audio diagnostics (See HTC.com support for instructions) and the Microphone #3 has a very low level with some electrical noise, so it is clearly a hardware problem.
The phone is 2 weeks old... I am very disapointed and ask HTC to replace it but they don't seem cooperative, they want to open it and fix it, which is obviously not great. Haing a brand new phone open for repair is not good.
Not Good HTC...
jterpreau said:
I have just bought an HTC u11 in taiwan and I have the same problem. I ran the audio diagnostics (See HTC.com support for instructions) and the Microphone #3 has a very low level with some electrical noise, so it is clearly a hardware problem.
The phone is 2 weeks old... I am very disapointed and ask HTC to replace it but they don't seem cooperative, they want to open it and fix it, which is obviously not great. Haing a brand new phone open for repair is not good.
Not Good HTC...
Click to expand...
Click to collapse
If you're within your return window, just return it. Buy another u11 or find a different device.
I have the same problem in microphone 3. Interesting enough, It is not completly useless and seems to get better from time to time. I wonder if there is a problem with the water isolation. The main problem is to talk while in loudspeaker, people cant hear me well. I wonder if I can divert the microphone while in loudspeaker so that the phone uses microphone 1, 2 or 4. Then my problem would be solved. Anyhow, if some functionality exist in the microphone, shouldnt we be able to increase gain?
There is something up with the microphones... Works fine in stock apps including phone and camera but fails HTC diagnostics and third party apps - the HTC diagnostic app doesn't even pull anything from any of them including the headset. I wonder if it's a kernel issue.
I have absolutely great news. I have discovered my problem at least. I happened to discover that the glass protection was covering microphone 3. The glass was badly cut and when I took the protection off everything was alright again. Maybe same problem jterpreau? please check.
HEY THERE
cAN U TELL ME WHERE COULD HE MIC#3 BE LOCATED?
Having the same problem. Had the phone for 5 days. Will be looking to return if I cannot find a solution soon.
VIKASHUMMER said:
HEY THERE
cAN U TELL ME WHERE COULD HE MIC#3 BE LOCATED?
Click to expand...
Click to collapse
Mic #3 is imediatly left of front facing camera
Solved
Yeah, I had the exact same fault and it was the screen protector covering the mic.
Have removed it now and it's all good!
Yeah, i fixed it!!!
so mic #3 has issues, but i noticed that the protecting glass is the problem, because mic #3 is right above the screen and if you use inappropriate screen protector, it will lead to this. remove the screen protector and test it
i have issue using Instagram video snaps, the sound is awful and not clear! all microphones are NOT covered!
same goes for whatsapp videos!
however using the stock camera app, all works well!
PLEASE HELP!
Microphone broken? - U11 mic3
Same problem, initially worked for all audio, but after phone got briefly rained on, voice recorder does not work, and I have no voice output in calls. Video records audio (different mics). If I try to record on voice recorder it briefly registers one initial peak then nothing, playback produces one brief click at the start, which can be felt through the back (midway down, to the left) as well as heard. Earphones still work, although HTC's adaptor won't work if I plug the audio lead from the stereo into it. No wireless charging is a shame, can't cv charge when you're using the USB C socket for audio. I've been loyal to htc for a while, this phone is a disaster, for more reasons than I've mentioned, and far too fragile. I reckon it's hexed or coated in marching nanobots, you can't put it down anywhere without it sliding off - it often waits 5 or 10 mins before doing this, and requires no disturbance, vibration, notifications or passing traffic to assist it. My first u11 broke when it slid out of its case whilst in call, something it was quite adept at. Sadly it is the only HTC offered by my carrier as an upgrade from the m9 . I'm not saying the HTC one was without the odd issue, but I found them to be durable and robust, sensitive and responsive,and intuitive to use. There apoear to be lots of issues appearing with poor integration with 3rd party apps & hardware. Swype is barely useable, and glitchy. Very very disappointed. Looks nice, feels good. Insufficient design & dev. Doomrd. How fast did you break or brick yours?
paborges said:
I have absolutely great news. I have discovered my problem at least. I happened to discover that the glass protection was covering microphone 3. The glass was badly cut and when I took the protection off everything was alright again. Maybe same problem jterpreau? please check.
Click to expand...
Click to collapse
Mic#3 is positioned in front of the phone at the top between the camera and the sensor.
Banaan666 said:
Mic#3 is positioned in front of the phone at the top between the camera and the sensor.
Click to expand...
Click to collapse
Thanks a lot!! With a small knife I was able to reopen the whole of the mic so the sound could be received again. It solved the issue. You may dial *#*#3424#*#* and select "Audio Test" to test quality of all 4 microphones.
Thanks!
Daniel Liedke
I've got a problem as Cantata. In stock apps microphones works nice, but in apps as snapchat or whatsapp sucks. Apps uses front microphone and recordes good in about 1 second, but after app mutes micro. Any help?

Question [URGENT] Microphone issue on P7Pro

Hi, I owned my P7Pro since few weeks and, few days ago, I began to suffer of mic issue, people couldn't hear like my voice is sub cut, or as I'm speaking underwater...
I don't know if it's a software or a hardware problem. Is there people who's suffering of this issue that can help me ?
Whenever anyone complains that they can't hear you, first confirm that it's you and not them.
Try using Google's Recorder app and playback what you sound like, or record a video and listen to the audio back.
The problem is P7Pro got 2 mics, I'm hearing me when I record a video, but, I have the problem when I'm using g-recorder app
Anyone ? :/
you're rooted or not?
seadersn said:
you're rooted or not?
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Click to collapse
No, my phone is full stock, I use the record app to test, looks like my bottom mic is working, but not top one ... and it's not easy to clean cuz the hole is tiny af
If you've gone into safe mode and did a factory reset and the issue persists it's time to call Google and RMA the device.

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