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Hi Folks,
My s640 seems to have developed an issue with the battery. It will get to about 50% and stay there for most of the day then suddenly I get the low and critical warnings, then off. The warnings then off sequence happens within about 10 seconds of getting the first warning. On one occasion I got the low and critical warnings, but then the phone reported 268% battery remaining.
Is/has anyone else experienced this issue or anything similar? I'm wondering if it is the phone or the battery.
Thanks.
I am having the same trouble.
I'll fully Charge my battery and then disconnect it and us it for about 10 minutes and suddenly it will drop my call, turn off my bluetooth and disable the radio (network), and if I don't plug it in, within 30 seconds it shuts off. If I remove the battery, hold the power button for 5 seconds and the put the battery back in and turn it on then I have my battery shows 90+% free.
I'm not sure if it's the battery or the phone.
have you tried running the battery till it won't turn on the phone. Then charging it up again?
maybe a hard reset may help?
daroota said:
I am having the same trouble.
I'll fully Charge my battery and then disconnect it and us it for about 10 minutes and suddenly it will drop my call, turn off my bluetooth and disable the radio (network), and if I don't plug it in, within 30 seconds it shuts off. If I remove the battery, hold the power button for 5 seconds and the put the battery back in and turn it on then I have my battery shows 90+% free.
I'm not sure if it's the battery or the phone.
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Yes I too am having this issue since rom upgrade so is a friend, he just purchased new battery from Telus but they shipped wrong one. Will update if new battery resolves his issues. I went throught three phones with brand new battery they all did same thing Battery is not HTC 20 dolllar aftermarket one (just before warranty expired). Have gotten 400 credit for new phone but nothing like this one out there except Touch Pro Diamond and I hear even with new battery that phone battery life is too short to last through day. Get feeling Telus broke something in software with Rom update used to be when phone battery was expiring a red light would blink (opposite of blue tooth light) now it is only notifications from WM that phone battery is critically low and shuts of radio etc. yet you plug phone in and it's charged 10 minutes later makes no sense. Rechargable batteries voltage change with charge the interesting thing when I pull my battery the voltage is the same charged or just after error messages (I have a very expensive True RMS Voltmeter from work that has been calibrated in last year) but without load this isn't an accurate test. Does make me think something is not right and beleive it software related for more see my post in Howrds Forums under phone model.
I am having the same issue after the ROM update, not sure if it's the cause. Already replaced a battery on warranty for not holding charge. But now I have had the phone over a year so telus wants me to buy a battery for $80. I know based on this information i'll be wasting my money.
i want stuff to work for more than a year what the hell is money good for?
any fixes or updates wether the new battery helped??
I replaced the battery on my phone and these odd issue I was having are gone guess we have to face the fact that you need to purchase a replacement once a year hopefully it will last a year my problems start just short of a year.
I just got my new battery from here http://www.longlast-battery.com/productCart/pc/viewPrd.asp?idcategory=0&idproduct=17483
I will post after I get it full charged and try it for a day or two
where did you get yours from?
well the battery didn't even last an hour on the way to work.
#1 it was similar but 2-3mm shorter than the OEM and barely touched the contacts on the phone.
#2 charged overnight ok and said 100% charged then withing 20min it said low battery then died shortly after
#3 would not charge a second time (on 2 of my wall chargers, two usb and 1 car charger) Just the red light would light up. Tried jiggling the battery but nothing not even a flashing red light.
so much for a battery bought from the US. Waiting for RMA
typhoonk said:
well the battery didn't even last an hour on the way to work.
#1 it was similar but 2-3mm shorter than the OEM and barely touched the contacts on the phone.
#2 charged overnight ok and said 100% charged then withing 20min it said low battery then died shortly after
#3 would not charge a second time (on 2 of my wall chargers, two usb and 1 car charger) Just the red light would light up. Tried jiggling the battery but nothing not even a flashing red light.
so much for a battery bought from the US. Waiting for RMA
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I purchased a battery from E-bay and it would not charge at all. Existing charge in battery was enough for me to know that my issues were battery related after all as phone lasted for quite awhile. Tried charging ebay battery for close to 12 hours no go, so returned it for full refund. Called Telus because my calls in were while I was under warranty still but it had since expired they credited my account for the price of battery over a couple of years (1.5 batteries really) to make up for battery not lasting more than a year...hope that makes sense. Doubt I will buy another HTC with todays battery technology there is no reason one of these batties can't last 2-3 years if taken care of. Just a money grab telus/htc on their part in my opinion.
Gave the battery I got from longlast-battery another try.
the battery is CS-DS640SL 1250mAh 3.7V
I got it to charge by turning off the phone and plugging it into a usb port on my PC. Took about 6 hours to charge to 100%.
Won't charge when phone is on which is weird. Even at 90+% charge.
Lasted a full day without charging. That's a good thing I guess. Even when I restarted, it didn't lose the typical 10% drop in charge the other battery does.
I'm going to discharge it and charge it three times to see if it starts working properly and letting me charge it normally. Was a tip someone gave me. Won't hurt anything, and if it doesn't work I can still send it back.
Curious what you guys think. do you think it's a bad battery and I should just get an exchange, or I should just get my money back, and shell out the $100+ for a Telus battery?
Well the longlast battery test failed badly. Lasted about half a day with minimum calls and data use. No wifi no bluetooth. After it died I took it out and let it sit for a bit as the battery was fairly warm. After I put it back in, it said I had about %40 left. Very odd. And it lasted for another two hours before dying.
Now it's back at the won't charge stage. So I finally got an RMA number, so this one is going back.
Hitting Telus on the way home to pony up for a new battery. Getting the extended one as it's only $20 more. Hopefully this one will last more than a year - then I can get another phone (got to love 3yr retention contracts that end early )
I've created a Facebook group to act as a petition for everyone with the notorious battery life problem.
Join the group here, it's open to everyone:
http://www.facebook.com/group.php?gid=100925126406
Share your experiences dealing with Telus positive or negative ones.. or tell us if you've been able to fix the problem by hacking the device. Anything at all that will help the people still stuck with this phone.
I have done some efforts regarding battery capacity measurement Just lookup this thread: http://forum.xda-developers.com/showthread.php?p=5558383#post5558383
I was wondering whether anyone else is having issues with their Nexus 5 not charging, or at the very least charging super slowly?
Mine has been plugged in for about 3 hours and only charged up about 10%. Could it be a teething issue (it's the first charge out of the box) or something worth contacting Google about?
Any input would be gratefully received.
Tone-Fu said:
I was wondering whether anyone else is having issues with their Nexus 5 not charging, or at the very least charging super slowly?
Mine has been plugged in for about 3 hours and only charged up about 10%. Could it be a teething issue (it's the first charge out of the box) or something worth contacting Google about?
Any input would be gratefully received.
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Reboot your phone. Does it show the same battery percentage?
abaaaabbbb63 said:
Reboot your phone. Does it show the same battery percentage?
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Yeah, I've rebooted a few times as I've been installing odds and bods and getting it how I like it.
I plugged it in with a different charger which took it up to 100% in about an hour, but after unplugging it and using it for about 45mins it's dropped like 35-40% - and that isn't media consumption, that's just settings, web, etc. I'm not sure whether its me or the phone!
Tone-Fu said:
Yeah, I've rebooted a few times as I've been installing odds and bods and getting it how I like it.
I plugged it in with a different charger which took it up to 100% in about an hour, but after unplugging it and using it for about 45mins it's dropped like 35-40% - and that isn't media consumption, that's just settings, web, etc. I'm not sure whether its me or the phone!
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Definitely the phone. But I can't figure out exactly what.
The drop to 40% could some from brightness, data, you using and playing with it. In that case, the charger is broken, and needs sending back.
When it's charging go to settings > battery and see what it says at the top next to the word charging.
If it says (AC) then it should be going up around 1% or so every minute, if it says (USB) then it will be anything from 1% every 3 or 4 minutes to every 15 minutes. If you're using the stock charger (plugged into wall socket) it should always say (AC), if it says (USB) then something is wrong.
I'll keep an eye on it over the next 12-24 and see if I can isolate what's responsible. It's an odd one though, for sure.
Tone-Fu said:
I was wondering whether anyone else is having issues with their Nexus 5 not charging, or at the very least charging super slowly?
Mine has been plugged in for about 3 hours and only charged up about 10%. Could it be a teething issue (it's the first charge out of the box) or something worth contacting Google about?
Any input would be gratefully received.
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Glad it's not just me experiencing this. I noticed yesterday that when I took my new Nexus 5 out of the box and plugged into my computer's USB port to charge it the phone's battery percentage was rising painfully slowly, and the percentage wouldn't budge at all when the screen was on.
I charged it to 100% over night using the supplied charger. Drove to work this morning with it plugged into the USB port on my car stereo, and unlike my Nexus 4 which would usually be on 100% by the time I get out of the car, the Nexus 5 was on 94%.
I've been at work for an one hour and 20 minutes now, and whilst my nexus 5 was sitting in my pocket doing seemingly nothing it has dropped from 94% to 80% battery. At this rate it will be on red before I leave work, and even sooner than that if I have to actually use it.
BetterBatteryStats doesn't work with Kit Kat yet so I'm unable to gain any further clues... Will be interested to hear what happens with your Nexus 5.
I've been keeping my eye on it and it seems that Google Services is using the most battery, 24% at present, and my screen - which I would expect to be sapping it the most - is only at 9%.
That said, I charged it up to 100% last night and left it and it was at 91% by morning without being used at all. By lunchtime it was down to 73%, again, without any use save for half a dozen text messages sent.
It's not terribly impressive so far, it has to be said. I'm hoping it's just a painful breaking in process rather than an RMA issue, because Google offers shocking after sales service.
Tone-Fu said:
I've been keeping my eye on it and it seems that Google Services is using the most battery, 24% at present, and my screen - which I would expect to be sapping it the most - is only at 9%.
That said, I charged it up to 100% last night and left it and it was at 91% by morning without being used at all. By lunchtime it was down to 73%, again, without any use save for half a dozen text messages sent.
It's not terribly impressive so far, it has to be said. I'm hoping it's just a painful breaking in process rather than an RMA issue, because Google offers shocking after sales service.
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You don't need to RMA. It's the software's fault. Maybe the fact that Google Now listens to you continuously when you're on your homescreen has something to do with it.
Sounds like the phone is performing some sort of heavy background task? Maybe backing up your app settings?
Mine also seems to be discharging very quickly and charging very slowly. It charged the same way on a few different chargers. My SIII can usually go from 10->80 in like 30 minutes...
The always listening thing doesn't seem to be activated on mine (it's a UK model), but I've been surprised by the drain when it's on standby, without even being touched. I'm used to battery life being a bit iffy, as I've come to this from a Nexus 4, but I was expecting a little bit more so far.
I've tried factory resetting in the hope that it might iron-out any potential software issue, so I'll keep tabs on it today and see how it progresses. Fingers crossed, eh?!
Cheers for the continued input folks.
I thought I was the only experiencing this issue it takes awhile to charge and battery drains very quickly. Last night battery was down to 20% this morning woke up and found battery was completely dead, not impressed at all. My biggest concern here after using note 3 for the last month this is very worrying indeed.
Mine is also from the uk.
What are google like on returns and s&@t?
Tone-Fu said:
I've been keeping my eye on it and it seems that Google Services is using the most battery, 24% at present, and my screen - which I would expect to be sapping it the most - is only at 9%.
That said, I charged it up to 100% last night and left it and it was at 91% by morning without being used at all. By lunchtime it was down to 73%, again, without any use save for half a dozen text messages sent.
It's not terribly impressive so far, it has to be said. I'm hoping it's just a painful breaking in process rather than an RMA issue, because Google offers shocking after sales service.
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I think this is definitely a Play Services issue.
When I checked my phone late last night I noticed that Google had forwarded a Play Services update to the Play Store. I've been playing with my phone this morning and battery seems hugely improved. Watched YouTube videos for 45-50 minutes and the battery dropped from 100% to 91%, which would suggest a potential screen-on time of around 8 hours and 20 minutes in total. Not bad.
I've had my phone in my pocket for 30 minutes and the battery hasn't budged from 91%, which is again good news. Yesterday it was dropping 1% every 5 or 6 minutes.
It will be interesting to see how it holds up when I stream my Google Play Music library in the car on the way to work, or how it is when I get to my office where the signal is horrible. "Play Services" battery consumption was high on my device yesterday but"mobile standby" was just as bad. Will report back later.
Tone-Fu said:
The always listening thing doesn't seem to be activated on mine (it's a UK model), but I've been surprised by the drain when it's on standby, without even being touched. I'm used to battery life being a bit iffy, as I've come to this from a Nexus 4, but I was expecting a little bit more so far.
I've tried factory resetting in the hope that it might iron-out any potential software issue, so I'll keep tabs on it today and see how it progresses. Fingers crossed, eh?!
Cheers for the continued input folks.
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Change your google now voice setting to US English and the hotword box should appear when you back out and go back in.
I have a slightly different issue. My Nexus 5 ONLY charges at USB mode with any other charger than the one supplied. I've tried 5 chargers including the car charger and BB PlayBook high-speed charger. I've also tries using the supplied USB cable with another charger but it's a slow-go.
Very disappointed. May have to RMA because my buddy's phone does not show this problem.
@riz157
In my experience Google Play customer services has been bloody awful. Got dicked around on a simple RMA request (the screen on my N4 went nuts spontaneously) and received no updates or anything. Every time I wrote to them I got told "We're waiting for a specialist to deal with this". It ended up going on for over a month before I said "Sod it" and just sent it to LG. Who, it has to be said, returned it as 'repaired' without even looking at it, leaving the problem still present. Had to just pay the extra out and get a door-to-door replacement from Google in the end, which I wanted to avoid.
In re the problem, have you had the Google Play Services update that @Stylus_XL mentioned? I haven't yet, I don't think. My battery is still draining too fast. I haven't touched the phone for hours, then picked it up and made one 2 minute phone call and it dropped 4%. Stylus, is yours still stable after the update or have you seen any other issues?
My first battery cycle was weird. Took a few hours to reach full, behaved normal on the way down. Second charge from about 40% took about 90 minutes to reach full. It may just be the first cycle or two.
Use original charger.
caribouxda said:
Use original charger.
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I have been, mate. It's been all original accessories.
I got an S7 G930F yesterday, first full charge last night, I haven't it even properly set up yet, haven't got most of my apps installed yet. I took it of the charger this morning at 8am its now at 50% at 2pm, 45 mins screen on time with the biggest battery drain being android system 20%.
I have hardly used the phone today as I'm off work, at this rate it'll be dead long before bedtime with me doing nothing.
Any ideas?
Hard to expect getting the best of it at first. It took me a good week to figure out how to optimized battery without having to use it like a 2G phone. I suggest you do factory reset. Observe how it goes that way. For the first time, a handful of things run in the background; syncing, location, whatsoever so I bet it'll take a while to really adapt and I can assure you based on experience, it's like that as it was like for me.
slugger09 said:
I got an S7 G930F yesterday, first full charge last night, I haven't it even properly set up yet, haven't got most of my apps installed yet. I took it of the charger this morning at 8am its now at 50% at 2pm, 45 mins screen on time with the biggest battery drain being android system 20%.
I have hardly used the phone today as I'm off work, at this rate it'll be dead long before bedtime with me doing nothing.
Any ideas?
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Always takes a few full charge cycles to get the best out of a new battery I find, fully charge and fully discharge 4-5 times, calibrates the phone too to know what 0% and 100% are iirc
But you're always going to see high battery usage setting up a new phone, installing apps, screen on constantly, playing about with it more than you will once you've had it a while
The are wide reports today of crazy bad battery life. Some people are tying it the latest Oculus update.
*Detection* said:
Always takes a few full charge cycles to get the best out of a new battery I find, fully charge and fully discharge 4-5 times, calibrates the phone too to know what 0% and 100% are iirc
But you're always going to see high battery usage setting up a new phone, installing apps, screen on constantly, playing about with it more than you will once you've had it a while
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I'd like to believe that but I didn't have this issue on my Nexus 5X with a smaller battery or Huawei P9 Lite, in fact the P9 Lite also has a 3000mAh battery and I could make it last 2 full days, this won't last 1.
Getting the phone yesterday, you've hardly given it a chance, with heavy usage I get just over a day with mine, with medium, 2 days
Same phone, same OS, same battery
See how you get on in a week or two, or return it and get the Edge, 3600mAh
Check the package disabler pro threads, disable the battery draining bloatware (no root needed)
*Detection* said:
Getting the phone yesterday, you've hardly given it a chance, with heavy usage I get just over a day with mine, with medium, 2 days
Same phone, same OS, same battery
See how you get on in a week or two, or return it and get the Edge, 3600mAh
Check the package disabler pro threads, disable the battery draining bloatware (no root needed)
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Click to collapse
Yep thats the usage I got with my P9 Lite with the same size battery. I was sitting this morning look at the phones always on display. 30mins of the charger it was at 94% and that's with me not even touching it.
It's crap for the first few days
Whenever I first got my phone or when I factory reset or when I install new rom, the battery life is usually crap. But after a few days when battery optimization kicks in (power saving on apps not used in past few days) battery gets tremendously better.
Posting back to confirm that Oculus update shat on a lot of phones.
Oculus home process kept trying to install and uninstall. This demolished battery life, increased heat, etc.
Once I uninstalled Oculus, all problems went away. I will reinstall after fix.
This may be caused by either the oculus app or good lock app they have been reports on the Internet about these two particular apps
Also when setting the phone for the first time it will drain battery in the first few days
Confirmed about Oculus draining battery
http://www.androidpolice.com/2016/0...p-samsung-phones-causing-heavy-battery-drain/
NH Apache said:
The are wide reports today of crazy bad battery life. Some people are tying it the latest Oculus update.
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Definitely was, my phone overheated and shut down over night when the update came through. I literally couldn't charge it it with fast charger. it would just sit at the same % it was burning through the battery so quickly. uninstalled sammy vr and oculus apps everything fine now.
I don't have anything oculus related installed. The is day 2, second full charge last night. Of the charger now 1 hour, its got flight mode on with wifi calling enabled. I am currently at 90% with 1 min screen on time. Android services again the biggest hog but it contains IPSec services which does the Wifi Calling part.
I was about to remove Occulus when I received an occulus update, about one hour ago, and it seems that the problem is fixed. The battery looks ok, and the phone is not hot any more. I'm waiting a little bit more to be sure...
Right guys I have found the culprit of my drain issue. Wifi calling. I happened to turn it off and I have gone from 10% drain in an hour to 1%
That's more like it, never used WiFi calling so wouldn't know if it causes drain
EDIT - Not available with my model / carrier
There's a debloat script back in the Development Section which will remove all those trash that came with the phone, as for battery optimaztion This Ultimate Battery Guide is one of the best here in XDA and is a must see for anyone with an android phone basically
Goodluck
I bought my phone new when the Galaxy S6 first came out and have not rooted it.
For while now my battery life has been bad but consistent, or I would say acceptable given what is running in the background. With normal usage, including connecting to a bluetooth watch, LTE, and location services on, my phone battery would drop from around 100% starting at 7am to around 70% by noon. On weekends when I'm just at home and have it on Wifi instead and no bluetooth, it takes until around 6pm to drain to 70%. These numbers have been consistent, give or take 5% for over a year.
The problem started recently when I received an OS update. I can't remember if I was already on Android 7.0 before this update and it was just a minor update for something else, or if this updated me to 7.0 from 6.x
The first week after the update the battery was great. With no change in the way I use my phone I was able to go the entire day without recharging. By noon I was still at 85-90% and by around 7pm it showed 60-70%. So I was able to go the entire day without recharging for almost 2 weeks after the update.
The problem started 3 days ago when suddenly the battery is draining like crazy, and it seems like there's something weird with the battery indicator and the way it's charging. Again, nothing has changed in the way I use my phone.
Now, when I use it, the battery will go down by 1% every minute. And even when I don't use it, it will be down to 70% by 8am and 20% by noon. The stranger thing is when I try to charge it.
Before, with normal use, it will take around 1 hour to charge my every night. Also, the indicator showing how much time is remaining is pretty accurate as well. Now, when I charge it, it seems to take a lot longer. The time indicator will sometimes fluctuate. It may show a realistic time like 45mins remaining, then change to 10mins, then back to 45mins. Also, the times seem to be incorrect. For example, before if I'm at 85% it might take another 15-20mins to reach 100%. Now, it will be at 85%, say it will take 40mins, but after 40mins it's still only showing 90%.
I tried restarting my phone normally, and resetting it by pressing the the vol down and power buttons. I also tried other power saving methods like forcing apps to sleep when I'm not using them. But for some reason, the battery is still draining like crazy.
At this point, given what is going on when I charge the battery, I'm wondering if the real problem is the OS update screwed up the way the phone is reading the battery's power and not that the battery is actually being drained. Maybe the battery in fact is still at 70% by noon even though it says 20%.
Sorry for the long post, I just wanted to be as detailed as possible given that this seems to be different from some of the other battery related problems I've read about on the forums.
Any help or insight will be appreciated.
replace the internal battery
Hey guys, As title says, So the story on this thing lol Bought it new I believe 1.5-2 years ago, battery got bad, so this spring in february I replaced the battery my self, I had ordered 2, Both certainly a genuine battery, I had a S7 so I wanted a spare for mine when IT came time. After battery replacement phone was great again, good as new! then as of 3 days ago random shut offs. battery reads 80% shut off, Then I noticed If I left it off for a few hours or all night and turn it on in the am 0%! Tried charging and It's not taking a charge really, It went to 9% and stayed there for ever and was getting hot so I didn't want to risk it. ok so bad battery, this morning I swapped in my OTHER spare new battery, and Let it run up to 100% before turning on for first time, All seemed good! then all the sudden after 6 hours (before it was like every 10 minutes it'd shut off.) It started doing it again, Same thing battery is dead it figures, But it can't be.
Thinking perhaps the board it's self or something just ain't right? :\ Any thing to check or tips/tricks? I tried googling and came up empty handed.
Octanee said:
Hey guys, As title says, So the story on this thing lol Bought it new I believe 1.5-2 years ago, battery got bad, so this spring in february I replaced the battery my self, I had ordered 2, Both certainly a genuine battery, I had a S7 so I wanted a spare for mine when IT came time. After battery replacement phone was great again, good as new! then as of 3 days ago random shut offs. battery reads 80% shut off, Then I noticed If I left it off for a few hours or all night and turn it on in the am 0%! Tried charging and It's not taking a charge really, It went to 9% and stayed there for ever and was getting hot so I didn't want to risk it. ok so bad battery, this morning I swapped in my OTHER spare new battery, and Let it run up to 100% before turning on for first time, All seemed good! then all the sudden after 6 hours (before it was like every 10 minutes it'd shut off.) It started doing it again, Same thing battery is dead it figures, But it can't be.
Thinking perhaps the board it's self or something just ain't right? :\ Any thing to check or tips/tricks? I tried googling and came up empty handed.
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It's likely the batteries you have are not genuine. Fake copies don't have a control chip which interfaces with the device. Your phone is shutting down to protect itself from overheating and other problems caused by copies.
There are some great copies out there but trust me they're still copies.
cooltt said:
It's likely the batteries you have are not genuine. Fake copies don't have a control chip which interfaces with the device. Your phone is shutting down to protect itself from overheating and other problems caused by copies.
There are some great copies out there but trust me they're still copies.
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Yeah that's for sure on the copies, I had looked at how to compare what I had VS the fake ones and they seemed to be genuine? The batteries came from 2 seperate sources as well so hard to say, if the first one I put in was a copy then it did last a while but surprised then that my 2nd one never made it more than a few hours and the same issue. But you just never know. Everybody claims your buying a genuine battery but I'd assume the listing prices are tell tale of a fake/copy lol
Monitoring the battery and either the voltage sensor is bad or the battery, it'll chwrge and say it's full but yet voltage goes to 3.4v, then if I plug it in again it'll go up to 4.2v, once I unplug it, it drops of course, I was using a battery burn program and Itll drop from r. 2 to 3.4 right away, I got it to run for 15 mins one time then it dropped off, otherwise another time from 4.2v it dropped to 3.0 then shut off after starting th test in like 20 seconds, reports battery immediately as 17% after re booting.
This battery sat for a while so will try a 3rd fresh battery and hopefully genuine, though I suspect my past 2 were genuine.
Wanted to update this for anybody who may find this thread off google. I got the same replacement battery again Which was the fix, Asked the seller and they said they'd shoot me a new battery, Again whether genuine or not... Well they claim genuine. I let the phone charge to full and Performed the battery draw test by running the 2 apps to bog the phone down and make everything run to 100%. ran like that 0 issues for about 2 hours, Voltage was very stable the whole way through, before It would maybe hold for a few mins then shoot right down from 4.0 to ~3.2V. Even now after a hour It was still well above 3.7V. My old s7 battery was exactly that, sat unused on my shelf for ~2 years because it was mis-placed and even installed it was no good either.