hello guys ,
i have this phone but suddenly the touch keys have stopped working , i restarted it many times but no good happened what is the problem help me please thank you
faced
Dr.Hosam said:
hello guys ,
i have this phone but suddenly the touch keys have stopped working , i restarted it many times but no good happened what is the problem help me please thank you
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hy...
when it stopped working?
long ago i had this problem 5,6 times......for first time i freaked out and did many restarts.....i left the device aside for 10 mins,,,after that it is settled,
i donno what's the reason but i got it back..this happened to me several times
STAY CALM..
if its not working...download "BUTTON SAVIER" from play store...
I keep getting this issue literally since I got this phone. A lot of the time I open Snapchat or even the camera app I get the error - Can't connect to camera, try restarting (Snapchat). I always have to restart. I sent it in for warranty recently and they couldn't reproduce the problem, because it only happens sometimes. They factory reset my phone though, problem still here.
Might it be an app causing this? Or is it my device?
OnlySkills said:
I keep getting this issue literally since I got this phone. A lot of the time I open Snapchat or even the camera app I get the error - Can't connect to camera, try restarting (Snapchat). I always have to restart. I sent it in for warranty recently and they couldn't reproduce the problem, because it only happens sometimes. They factory reset my phone though, problem still here.
Might it be an app causing this? Or is it my device?
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I had the same issue with my N5. After disabling face unlock everything was fine.
Demondudi said:
I had the same issue with my N5. After disabling face unlock everything was fine.
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Hey, yes I did that yesterday after searching another thread and so far so good. It does indeed seem like disabling Trusted face unlock fixes the issue. Thanks for the reply.
It's a well known bug that Google know and keep saying that they are fixing it.
Sent from my Nexus 5
Probably fixed in 5.1.1.
Not fixed in 5.1.1
Just bought Galaxy S6 yesterday... woked fine until 3 hrs later it jus seems to reboot randomly....like maybe once an hour ...or twice ,,...even 3x's ....woke up this morning my phone was off.... can someone help...I am a medical courier and dependent on my phone to work at all times no problem....to deliver patients medications at any given time.....I cant be at work trying to update my work deliveries on my phone if it keeps resetting...Not what I expected from Samsung's Galaxyyy s6
any helpful info would be appreciated thanks.
Factory reset the device. If that doesn't help, your device is probably faulty and you should return it.
djhectik707 said:
Just bought Galaxy S6 yesterday... woked fine until 3 hrs later it jus seems to reboot randomly....like maybe once an hour ...or twice ,,...even 3x's ....woke up this morning my phone was off.... can someone help...I am a medical courier and dependent on my phone to work at all times no problem....to deliver patients medications at any given time.....I cant be at work trying to update my work deliveries on my phone if it keeps resetting...Not what I expected from Samsung's Galaxyyy s6
any helpful info would be appreciated thanks.
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just like the one before me said....do a factory reset..because i have been using the device for 3 weeks and no reboots at all...
I'm jus gonna return
Went to store this morning did factory reset...and still does it ...so I'm jus gonna return it .I don't have time for this....thank u for the advice...
Its a wifi issue, there are a lot of people with your problem, try FXR en WiFi Fix. It Doesn t work for me but maybe you are more lucky.
??
Sodry to sound like a newbie but can u explain
djhectik707 said:
Sodry to sound like a newbie but can u explain
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I just Know that is an issue related with wifi, but I am a noob here too. Sorry.
random rebbots here too
Benruk said:
I just Know that is an issue related with wifi, but I am a noob here too. Sorry.
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no this one is a different problem, it rebots without wifi on , i tried everything but nothing helped me
here is a link that recorded
https://www.youtube.com/watch?v=IsOAGhZvq84
phone freeze and than reboots , no root no installed apps exept viber , to me its a factory problem, but since i doesnt have any warranty,becouse i live in Balkans and my phone is with europe warranty im waiting for 5.1.1 rom to see if that helps
fisunik said:
no this one is a different problem, it rebots without wifi on , i tried everything but nothing helped me
here is a link that recorded
https://www.youtube.com/watch?v=IsOAGhZvq84
phone freeze and than reboots , no root no installed apps exept viber , to me its a factory problem, but since i doesnt have any warranty,becouse i live in Balkans and my phone is with europe warranty im waiting for 5.1.1 rom to see if that helps
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You should try a hard reset and never turn wifi on. I have random reboots and freezes too (even with wifi off) and that solved to me.
Benruk said:
You should try a hard reset and never turn wifi on. I have random reboots and freezes too (even with wifi off) and that solved to me.
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So i should hard reset and no wifi. And than the phone works
fisunik said:
So i should hard reset and no wifi. And than the phone works
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Yes, it works for me. [emoji1]
Benruk said:
Yes, it works for me. [emoji1]
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So you are using internet only with 3g no wifi at all
fisunik said:
So you are using internet only with 3g no wifi at all
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Yes, now i am waiting to try with the next update. I hope will be fixed soon.
Benruk said:
Yes, now i am waiting to try with the next update. I hope will be fixed soon.
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Thanks you my pal. Ill try tomorrow in the morning hope that my reboots stop.because i wanted to brake my new s6 into peaces.it mad me nervous
fisunik said:
Thanks you my pal. Ill try tomorrow in the morning hope that my reboots stop.because i wanted to brake my new s6 into peaces.it mad me nervous
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Let us know what happens... I'm getting terrible signal and I've had several soft reboots... SM-G920I
I have already returned twice and this one has the same bad signal problem and now it's been rebooting itself..... Missing my Galaxy S5 real bad now
Benruk said:
I just Know that is an issue related with wifi, but I am a noob here too. Sorry.
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Kjc99 said:
Let us know what happens... I'm getting terrible signal and I've had several soft reboots... SM-G920I
I have already returned twice and this one has the same bad signal problem and now it's been rebooting itself..... Missing my Galaxy S5 real bad now
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with wifi turned off same problem nothing happened, phone rebbots during searching the web, during talking, same sh*t,
after hard reset during changing language it reboots 2 times, so with my ugly phone there is no problem with wifi but its a problem with cpu or ram vs rom.
fisunik said:
with wifi turned off same problem nothing happened, phone rebbots during searching the web, during talking, same sh*t,
after hard reset during changing language it reboots 2 times, so with my ugly phone there is no problem with wifi but its a problem with cpu or ram vs rom.
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Are you on the latest firmware for your region? What about cell signal? Did you install any apps after reset? I'm still trying to figure this phone out... I've been with Samsung 4ever and really want this phone to work right! But might have to cut my losses and go back to my S5
Benruk said:
Its a wifi issue, there are a lot of people with your problem, try FXR en WiFi Fix. It Doesn t work for me but maybe you are more lucky.
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Click to collapse
I don't think it's a Wi-Fi issues becuz I am facing the same exact problem, and I'm getting a replacement device too. Becuz it happens even when Wi-Fi is turned off. I think it has to do with the phone can't handle heavy loads when it's doing alot of multitasking the ram management is horrible real bad.
timnyce said:
I don't think it's a Wi-Fi issues becuz I am facing the same exact problem, and I'm getting a replacement device too. Becuz it happens even when Wi-Fi is turned off. I think it has to do with the phone can't handle heavy loads when it's doing alot of multitasking the ram management is horrible real bad.
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yap triend no programs just stock, no account no wifi but same sh1t, it does same reboots
fisunik said:
yap triend no programs just stock, no account no wifi but same sh1t, it does same reboots
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Yea it's just Samsung fault that's all. The only reason I am returning mines though is becuz I rooted it and tripped Knox and now they have came out with a method to root without tripping Knox lol so I am going to get a different one with Knox back to 0x0 but as for the random reboots only Samsung can fix that issue with a software update and don't hold your beath. Because only some devices are getting update which is so stupid.
Hi i have a problem with my s6, my screen went green and in half and double. I had my tablet in my hand so I just starting filming it. This has happened to me 3 times already..
Anyone know what this is?? I'm not rooted and it's running Android marshmallow..
This is a link to the video...
https://youtu.be/H6chp_4hepw
wow....you can get up to 4 home screens at once....hehehe...just kidding...have you tried to restart your device?!
stijnx6 said:
Hi i have a problem with my s6, my screen went green and in half and double. I had my tablet in my hand so I just starting filming it. This has happened to me 3 times already..
Anyone know what this is?? I'm not rooted and it's running Android marshmallow..
This is a link to the video...
https://youtu.be/H6chp_4hepw
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You need to start with removing the new SystemUI. This is a buggy application and this is perhaps a cause of your scree issue.. And because of some FC i would recommend a factory reset.
mrjraider said:
You need to start with removing the new SystemUI. This is a buggy application and this is perhaps a cause of your scree issue.. And because of some FC i would recommend a factory reset.
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thanks, i did a factory reset, so lets hope it dont happen again. has to be the firmware/software, i called samsung and they did test's and all the hardware is ok.
Hi everybody.
I noticed a problem on my S8+, with the Home Button Force Touch feature not working when the phone is hot, or even randomly.
Does anyone have a problem like that ?
I think this happens since the last update, but I can't be sure because I had the update 3 days after I got the phone.
Thanks.
I had the same issue about a month ago. I asked about it in every forums but no one answered.
Problem happened when I was playing game. I was trying to get to the home screen by hard pressing home button but my phone didn't respond. I tried to fix it in every way. I contacted Samsung via mySamsung app but the advice they gave me didn't work at all. Fortunately after a day, it started working again and the problem has never happened since then.
I recommend you to clear cache partition in recovery mode and then wait for a day.
Sent from my SM-G955F using Tapatalk
Thanks I'm gonna try your advice. But I didn't install TWRP yet and didn't root either, so I'm not sure I'm gonna be able to do it.
Ok so I wiped the cache partition (with the stock recovery), let's see if it worked.
tufftatino said:
Hi everybody.
I noticed a problem on my S8+, with the Home Button Force Touch feature not working when the phone is hot, or even randomly.
Does anyone have a problem like that ?
I think this happens since the last update, but I can't be sure because I had the update 3 days after I got the phone.
Thanks.
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You have Exynos or SD
danieldp1990 said:
You have Exynos or SD
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Exynos and no carrier branding
It happened again today....
This is really annoying.
I think the heat disable the feature.
Nobody has the same problem ?