When I get certain texts I get a phone process crash. It causes my network to disconnect for a second and kills battery life. I also am not receiving all of my texts or calls. I tried flashing a new ROM, resetting it through fastboot and flashing CM11S, etc. but have no idea as to what I can do to fix it. I realized I may have gone on *#*#4636#*#* and changed something before this issue began. I thought I changed everything back and I've looked at other T-Mobile phones and they look the same. Did I permanently screw something up, or did the hardware in my phone begin to fail or something? Thanks for your help the force crash is com.phone.android btw
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So first things first, I was running Synergy r73 fine for a few days, beautifully even.
Then today out of the blue without changing anything, my phone had some brief freezing issues and then I could no longer send texts or outgoing calls. I am still receiving texts, and my data connections work perfectly, but when I try to send a message I just get a "failed" notification a few seconds later. When trying to call out I just get nothing and then the call ends after 20 seconds or so.
I tried a battery pull, sim reseating, data/cache reset, and I even used ODIN to go back to the stock VRALHD rom. Still having the same problem.
I can't call Verizon support until tomorrow and all the retail stores in the county close on Sundays, so I figured posting here in the meantime couldn't hurt.
I had the same exact issue and had to go all the way back to VRALF2, following the stickied guide, and once I did that I had to dial the reprovision code. I can't remember the code off of the top of my head but it is posted all over the place. I would try that first and if it doesn't work then go all the way back stock. Also get the Phone Info app, open it and go into Device information and on the little drop down box make sure LTE/CDMA/EvDO is selected. Do those two things and see if that doesn't solve the problem, and if not then you may have to go all the way back to the first stock ROM like I did, hopefully you won't though!
Sent by one of my many Anthromorphic Personifications
I checked the radio mode with the phone info app and it's what it should be. I guess I'll be doing another odin flash. Hope it works
EDIT: Going back to the older stock flash didn't work either, even after doing the reprovision code :-/
I guess I'll be making a trip to the store tomorrow
New phone is in and working perfectly. I do miss some of the aspects of the Synergy mod, but now I'm hesitant to re-rom it. Is it even remotely possible that rooting and installing a rom can cause this issue to happen several days after installing?
In phone info make sure it is set to LTE/CDMA/EVDO
After installing Liquid Smooth RC7/8/9 I was having problems where after a day of updating apps, restarting phone, etc, I wouldn't be able to take calls anymore.
My phone would ring, but when I swyped to answer, com.android.phone would force close and hang up, giving the caller busy signal. What was worse, I would have NO call log of who called, which sucked if I got a call while at work and unable to see who was calling on the screen.
I tried numerous factory resets and it would happen again, no matter how few apps I installed (1 at a time), I cleaned my contact list out on the PC after logging into my gmail account, deleting multi-entries where importing had overlapped/doubled/quadrupled contacts in the vcf file, cluttering my phone.
Cleared cache, fixed permissions, rebooted.
Finally I uninstalled facebook app after reading that contacts from social network, rebooted.
Still was getting error of android phone stopped working.
I think i boiled it down to the radio/network acquisition on reboots.... Only thing that seemed to work now was taking out my sim card, putting it back in and going to Mobile Network settings and putting it back to LTE GSM/WCDMA under network mode, reselecting my NEtwork Operator and Access Point Names..
Really annoying problem because I don't know if it's rebooting the phone that causes this, apps installed in combination with the contacts list, or what.
Thought this might help some people in case they were experiencing similar things.
Curious...
It sounds like a sync error of some sort with your contacts... it can be from the app side or from the Google side...
If you don't then possibly the sync services are jammed up on the phone app.
Goto Manage Apps>All Apps>Phone and clear the data for the Phone and reboot...
A lot of times it is the Facebook issue...
Hope that helps...
onealvideo said:
It sounds like a sync error of some sort with your contacts... it can be from the app side or from the Google side...
If you don't then possibly the sync services are jammed up on the phone app.
Goto Manage Apps>All Apps>Phone and clear the data for the Phone and reboot...
A lot of times it is the Facebook issue...
Hope that helps...
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Click to collapse
Yeah It is bizzare... I uninstalled facebook and left contacts alone to eliminate this from the equation.
On reboots, sometimes when I'm trying to select network carrier , it takes FOREVER to load the different carriers... I've come to the conclusion that if it takes forever to load/see the phone carrier options, chances are the com.android.phone will crash AND/OR it will work but i won't get call volume (neither phone can hear volume from the other) sometimes even when com.phone.android doesn't crash when phone rings.
Im thinking it's almost hardware related with the radios inside interfering or something...
I just had the original problem, reboot the phone, reselect the carrier (no delay/lag) and everythign works again.
I tried toggles up at the top after reading some stuff about how the GPS toggle has to be on/off ... when Wi-fi is toggled on, my cell-tower reception bars AND wi-fi icon are blue.. when WiFi is disabled, those reception bars turn grey... I thought this had something to do with it also, but it doesnt.. I'm getting calls with volume and no crashes now regardless of whether wi-fi is on/off or whether the phone is plugged in to the charger or not.
Right now, it's based on whether or not my phone boots in a "good" or "bad" mood it seems... very tempermental. I'm not blaming the Rom.. but it definitely seems to be carrier/hardware related that is causing the software (phone app) to go bonkers. I'm going to go back to installing my apps again for the 9000th time/factory reset.
So, this is bit of a new issue, one I've not had before. I wish Hangouts/Messenger still had the Service Center ID in the settings in order to fix this, but, in the long/short run...
I unboxed my pixel and put my SIM in, started the phone. LTE/UMTS work perfect, locked right on, good signal/speeds, can place/receive calls, all is right in the world? I noticed after an hour I hadn't received any texts, and after feeling very unimportant, I sent a SMS to a friend, and got an immediate error. Out of curiosity, I went into the INFO settings (*#*#3646#*#*) and went into the SMSC settings. pressed refresh, which, populated an error. I manually typed mine, hit update, went back to hangouts, and voila!
The next day, I restarted the phone ( I like to do this often. I am also this user who actually turns their phone off from time to time ) and noticed upon restart, the problem resurfaced, like as if I never updated it to begin with.
Is this occurring with anyone else? I've yet to see a phone completely dump it. I'd prefer not to download another SMS application really, but, it's just inconvenient those few times I do restart it that I lose that SMSC number...
I'm having the problem as well but still haven't been able to fix it with the same procedure you did. It's driving me nuts.
UPDATE EDIT: I just realized the Wifi is interfering with it. As soon as I turned off the wifi, the txt would go out.
I'm having this same issue. I've contacted support about it, but haven't gotten a response yet (they said I would have an update yesterday).
If I manually put the SMSC in, and then Update, I can send texts briefly, but eventually I start getting an error 38 instead. A reboot and then manually entering the SMSC again allows me to send texts again.
vagosto said:
I'm having the problem as well but still haven't been able to fix it with the same procedure you did. It's driving me nuts.
UPDATE EDIT: I just realized the Wifi is interfering with it. As soon as I turned off the wifi, the txt would go out.
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I'm curious if setting your mobile data to always-on would be a functional workaround to help until they can get this fixed for real. Have you tried that?
Anyone else ever experience this? I thought it could be bad database info, actually wrote HTC. Factory reset, cache partition wipe and even RUU did not fix the issue. Anyone have ideas? Will post back if I find a fix.
To produce - Dial any number even voicemail it gets stuck at "Dialing" ending the call, or letting it sit for too long will cause System to crash after the phone hangs.
This also occurs when receiving a call (not fun.)
I have found that it is in fact not anything to do with cell but a complete shutdown of the sound subsystem even after multiple factory resets and a RUU (going to try this again.) Another user with an 11 life seems to have had this same issue with no replies. https://forum.xda-developers.com/u11-life/help/audio-able-to-make-calls-t3898060
Hello, I've had the unlocked Note 10+ for a few weeks and have had chronic issues since day one and not really sure what to do about it. A lot of the issues seem to get worse over time. Not sure if the problems are related, but it feels like it.
First, I have MMS issues mostly with any other app but the built in messaging app and even that one isn't perfect. Using Textra for instance will get me MMS timeouts sending and receiving and sometimes messages don't send or come in. This seems to happen with or without wifi enabled.
Next, I'm getting delayed notifications on many if not all apps. Notifications will some in here or there, then all of a sudden I'll get all the notifications for the day all at once. So suddenly my phone is going crazy receiving 50 notifications from different apps all at once. Related to that, if I get a notification and click on it to open the related app, often nothing happens. Then like an hour or more later the app I clicked on for the notification will pop open in the middle of doing something else. It will also get hung up installing or updating apps. A reboot will usually clear this but at some point it get's stuck again and will take hours to install an app if it does at all.
I've done all the usual things like disabling battery optimization for the apps in question, set the phone to high performance mode. Uninstalled and reinstalled things, cleared the cache partition, reset network settings, checked APN settings, even now have factory reset the phone, twice, got a new SIM card. Talked to Samsung and they tell me I need to mail it to their repair depot in Texas if I think it's hardware.
So no idea where to go with this. Seems hard to believe it's a hardware problem and sending the phone away for a week or more doesn't seem like a great option, especially when they might just send it back as it works OK for awhile after a reboot.
Any ideas would be appreciated. Thanks
After you reset the phone, did you install apps manually from store or let it go off a backup?
Also, just an idea but maybe the tower servicing you is acting up.. Unless it's been happening in multiple areas.
Sent from my SM-N950U using Tapatalk
That is a good point, I did let it install automatically from the Google backup. It wasn't a true restore the way I would generally think of it as everything was installed from scratch, but maybe some settings are getting put back that are messed up. It happens out of the are as well, but I did talk to my carrier and they claimed the did some stuff at the tower that might help. I usually think that means they go get coffee then tell me to reboot the phone. Maybe this evening I'll try a fresh install with no restore. Sort of sucks of course as that's a lot more work to get going, but what the hell at this point. Thanks.
willp2 said:
That is a good point, I did let it install automatically from the Google backup. It wasn't a true restore the way I would generally think of it as everything was installed from scratch, but maybe some settings are getting put back that are messed up. It happens out of the are as well, but I did talk to my carrier and they claimed the did some stuff at the tower that might help. I usually think that means they go get coffee then tell me to reboot the phone. Maybe this evening I'll try a fresh install with no restore. Sort of sucks of course as that's a lot more work to get going, but what the hell at this point. Thanks.
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Click to collapse
Sorry for the late reply. I have a note 10+ myself now unlocked and seeing some texting issues where I don't receive text or mms from Apple phones. Hasn't happened with Android to Android though.
Sent from my SM-N975U1 using Tapatalk
So none of that reinstall stuff helped me. On texting I finally tried the Google Messages app with chat features enabled when it was leaked. Messages alone didn't work, but enabling RCS did and now it actually works better than ever. I hate giving up on textra, but I like the sheer speed of sending giant MMS messages now.
On the notifications thing, the thing that finally got that working right was disabling the Google app. As soon as I did that, all is working as expected. Of course that breaks some Google stuff, but at the moment that's what I have to do to make this work. Even upgrading to Android 10 betas didn't allow me to turn that back on.