5.1 camera crashes every day - Nexus 5 Q&A, Help & Troubleshooting

So the issue is 5.1 only, never had this issue on any previous version. The camera will work, then the next moment it can't connect to camera or it stops responding or shows me a black screen when I try to use front facing (but rear will work). Many different scenarios but only reboot fixes it temporarily.
Tried the usual, clear cache, clear data, this is a new install of latest march 21 cataclysm stable.
Snapchat occasionally tells me that it can't connect to camera (but it works anyways so I don't know why it says its not working).
Any way to narrow down the issue?
Thanks.

Related

[Q] Front and Back Camera and LED stopped working after screen replacment

Hi, I'm having an issue with my Nexus 5 which is that the front and back cameras as well as the back LED no longer seem to function. This happens in the stock Camera app where as soon as it is opened, an 'Unfortunately, Camera has stopped.' message comes up and blackness is shown. This also happens in third party apps such as Snapchat where the message 'Snapchat was unable to open the camera. You may need to restart your device ' comes up. In addition, upon attempting to use Tesla LED, the back facing LED does not turn on.
The likely cause that I can see is the recent screen replacement that took place. I ordered this[1] online which came with a new set of cameras as well as a new screen. I took the motherboard, battery and rear case from the old phone and attached them to the new set of cameras and the new screen.
After performing the replacement, everything else worked except the cameras and the LED.
Upon seeing the issue, I tried swapping out the new rear facing camera (that came with the screen replacement) for the old rear facing camera that was in the old phone (the camera still worked before the replacement). After swapping the rear camera the issue was unchanged.
I have tried the following in terms of software fixes:
-Other camera applications - they crash or are black
-Clear cache and application data for the stock camera app - no effect
-Change to ART - no effect
I would greatly appreciate any help or advice that you can offer.
I'd reinstall stock rom and gapps, if they still don't work you know it's a hardware problem for sure. Then troubleshoot from there.
Lokke9191 said:
I'd reinstall stock rom and gapps, if they still don't work you know it's a hardware problem for sure. Then troubleshoot from there.
Click to expand...
Click to collapse
I factory reset the device and tried the default Google Apps, still having the same issues.
Any suggestions for hardware trouble shooting?
bhtp said:
I factory reset the device and tried the default Google Apps, still having the same issues.
Any suggestions for hardware trouble shooting?
Click to expand...
Click to collapse
As for hardware trouble shooting, being that you know the original cameras worked, all you can do is check the connections . I'd unplug them and plug them back in.
I'd also try flashing the 4.4 stock camera zip and see if that works.
Lokke9191 said:
As for hardware trouble shooting, being that you know the original cameras worked, all you can do is check the connections . I'd unplug them and plug them back in.
I'd also try flashing the 4.4 stock camera zip and see if that works.
Click to expand...
Click to collapse
I tried reattaching all of the physical connections and that did not seem to make a difference.
In regards to flashing the 4.4 stock camera zip, would you be able to give me a little guidance as to how that process would occur?
Thanks so much for your help so far.
You'd need to root, install a custom recovery (twrp), use titanium backup to uninstall camera. Then boot into your custom recovery and install the camera zip.
Lokke9191 said:
You'd need to root, install a custom recovery (twrp), use titanium backup to uninstall camera. Then boot into your custom recovery and install the camera zip.
Click to expand...
Click to collapse
Sorry for such a long response time.
I updated the phone to 4.4.3.
Interestingly the back facing camera appears to have started working. The default camera application still fails to open, but when I use another application (Snapchat) and have it set to try the backfacing camera first, everything seems to work ok. However, when I switch to front facing the application says that it can't find the camera.
In addition, the back facing LED has begun to work again as well.
Previously, I had switched out the new rear facing camera (that came with the casing) for the old rear facing camera hoping that it might changes things. I recognize retrospectively that my method of testing was flawed as it seems as though regardless of whether one of the cameras is/was working the application would not open.
Hoping that the replacement of the rear facing had caused it to start working, I swapped out the new front facing camera for the old one. Upon testing, the issues with the front facing camera seem to persist.
At this point I'm not sure how to proceed. The lack of functionality of both front facing cameras (the old and the new) would seem to suggest an issue with the connector on the motherboard if the problem were hardware based. I'm not sure, though, if the problem could somehow be in software.
One software phenomenon that I observed is that as soon as I try to use the front facing camera, the back facing camera stops working again requiring the application to be reset. This occurrence has led me to question the causation between the update and the new functionality. It is possible that in my testing of the device before the update, I had simply been opening the front facing camera and upon seeing it fail, and trying the back facing camera and seeing it fail (because I had tried the front facing camera), that I assumed it was not working.
If you have any recommendations on how to proceed I would greatly appreciate hearing them. If not then thanks for all your help.
bhtp said:
Sorry for such a long response time.
I updated the phone to 4.4.3.
Interestingly the back facing camera appears to have started working. The default camera application still fails to open, but when I use another application (Snapchat) and have it set to try the backfacing camera first, everything seems to work ok. However, when I switch to front facing the application says that it can't find the camera.
In addition, the back facing LED has begun to work again as well.
Previously, I had switched out the new rear facing camera (that came with the casing) for the old rear facing camera hoping that it might changes things. I recognize retrospectively that my method of testing was flawed as it seems as though regardless of whether one of the cameras is/was working the application would not open.
Hoping that the replacement of the rear facing had caused it to start working, I swapped out the new front facing camera for the old one. Upon testing, the issues with the front facing camera seem to persist.
At this point I'm not sure how to proceed. The lack of functionality of both front facing cameras (the old and the new) would seem to suggest an issue with the connector on the motherboard if the problem were hardware based. I'm not sure, though, if the problem could somehow be in software.
One software phenomenon that I observed is that as soon as I try to use the front facing camera, the back facing camera stops working again requiring the application to be reset. This occurrence has led me to question the causation between the update and the new functionality. It is possible that in my testing of the device before the update, I had simply been opening the front facing camera and upon seeing it fail, and trying the back facing camera and seeing it fail (because I had tried the front facing camera), that I assumed it was not working.
If you have any recommendations on how to proceed I would greatly appreciate hearing them. If not then thanks for all your help.
Click to expand...
Click to collapse
Any updates mate? Did you made it work ?
I opened my nexus to fix the gps. Everything worked fine, until suddenly gps stopped working. I opened again, remove the fix, still the same.
Then my camera stopped working as well. "Cannot connect to camera" or something like this it gave me.
I've updated from 4.4.4 kitkat to android L latest build, and gps works but the camera app crashes, as well as any other camera on market ( either black screen or crash ).
Any help for me ?
Any answer it will be appreciated.
Same exact issue with front facing camera after glass replacement. Anybody find a fix yet?

Rear Camera/Flash Issues Recurring after multiple hard resets

Hi All,
So I've been having issues with my rear camera on Nexus 5 (my front facing camera works fine). Currently the camera and the flash will not work and basically stopped working some time around the upgrade to lollipop. While on lollipop, I tried uninstalling the app updates, restarting, clearing the cache...all the usual suggestions I've found online for dealing with this issue, but none of them work. Now, I'm currently running 6.0 and still the camera/flash are not working. Tonight I tried wiping the phone and reverting all the way back to kitkat 4.4.4 to see if that would fix it. I tried this multiple times, wiping and reflashing to various versions ranging from 4.4.0 to 6.0 to see if any would somehow fix the camera issue, but none worked.
At this point, I'm back on 6.0 and its still not working. My phone doesn't even show the default camera app in the app drawer. I have to access it through the shortcut on the lock screen and when I do I get the "Can't connect to the camera" message. I'm assuming its a hardware issue at this point, but wanted to know if anyone has any insight on this. From what I can tell, the flash is not part of the camera module, so if the camera itself broke, it seems like the camera flash should still be recognized and functional (its not in my case, not even an option for the default flashlight on the taskbar pull-down screen). I am wondering if its worth buying an oem replacement camera module and installing it to see if this fixes the issues. Any help would be greatly appreciated!
Thanks!
Shameless Bump in the hopes of answer
Still looking for an expert's take on this
I have the same problem
Sent from my Nexus 5 using Tapatalk

Stock Marshmallow - Torch & Camera not working

Hi everyone,
I have a Nexus 5, which is completely stock with locked bootloader. I am running the latest Android 6.0 with the Nov 2015 security patch.
I noticed a couple of days ago that my torch had stopped working. Also when I try the camera I get the 'Can't connect to the camera' error.
I tried clearing app cache for camera app, and this did not work
I tried clearing all cache through settings, and this did not work
I rebooted, and this did not work
I tried a 3rd party torch app, and this did not work (uninstalled)
I tried a 3rd party camera app, and this did not work (front camera briefly worked but then also errored if I tried to take a pic. Uninstalled)
I tried safe mode, in case it was a third party app causing the issue, and this did not work
I then tried wiping cache through recovery, and this did work, but only for a short time - after an hour the issue returned.
Sometime just after rebooting and then starting the camera app I get a garbled view instead of the error (screenshot attached) and can briefly switch to the front camera, but if I take a pic it errors again.
Has anyone got any idea as to what could be causing the issues?
Thanks!

Camera Failed

So a few weeks after I got the phone I started getting the camera failed message. I've tried every option I've had, clearing the cache, force stopping, removing the sd card, turning off smart stay, even hard resetting the phone and using the complete data cache wipe. Finally I took the phone to samsung and they did their software update/data fix thing and it worked. For about 10 minutes my camera was just fine. Then the error came again, but not as often. I would get the error once then right after the camera would work. So for most of the day everything was just fine. However, then towards the end of the day, it's gone back to how it was before with all error with almost no successful camera app use. I had shown it to samsung again and they were just stumped. They said to try a complete wipe, but I've already done that with no success.
I bring this up because I can't find any recent threads on this issue. Also from what I've seen it's a software issue so do I just wait for a fix for RMA the phone. Everything else about it works fine. Does anyone else have this issue?
Warning: "Camera failed" imposible to solve but dialing *#0*# the camera works
Hi, I have a problem with my front camera in the Galaxy S7 (SM-G930F). It doesn't work and every time that I enter in the front camera appears the message "Warning: Camera failed"
The Rear camera works perfectly but since I've bought the S7 I never couldn't use the front camera
Here is what I have tried:
- Force Stop, Clear Data, Clear Cache, and Clear Defaults
- Clear Cache Partition in Recovery
- Factory Reset through Settings
- Factory Reset through Recovery
- Installed 3rd party camera app
- Installed another OEM ROM through Odin
- Repite everything
And the camera never work.
But.... by entering *#0*# into the dialer and picking Front cam the camera works perfectly and I can take a pictures. but through the app it doesn't work
Another thing that I can do it is, install the Dual-camera MODE and I can use the both two cameras at the same time although the front camera locks very blurry but it is another problem
I need to know if it is a hardware problem or a softwared problem. I don't know if I replace the front camera It will work.
Hi! I have this problem with my front camera I tried every option too and also install another Oficial ROM through odin but it didn't work
Did you solve it?
Try to put *#0*# in the dialer and test the camera. tell me if it works.

Instagram stories and front camera problems [Lineage 15.1]

I've searched here and on other forums but can't find an answer to some camera related problems.
I'm using 15.1 Osprey June, 1st build on my Moto G3 2Gb Ram (XT1543).
PROBLEM 1: front camera not working.
This is happening for a long time, since I was using stock ROM (my phone came with 6.0, but that time both camera worked fine).
Don't know when this starts, cause i didn't use front camera very often, but when on 6.1 this already happened, the change camera icon simply disappeared.
I've tried all tricks, format the phone, boot on safe mode, clear chaces, etc.
I've used Lineage 14 for a while and now I've made a clean install of 15.1 and same thing.
Back camera works fine for photo and video using Footej Camera — the first time I opened this app, there was the change camera icon; I clicked and get that camera error message, and now the icon disappeared again. Installed MotoCamera_Mod_6.2.5.16 and same thing: back camera fully functional, front camera no icon or options.
Didn't drop my phone, but i'm considering some hardware problem.
Anyone has a link to a DIY fix (or at least try)?
Here in my country, the cost of the repair probably does not pay...
PROBLEM 2: Instagram stories not working
photos works fine, a click the button and can add to my story, but when I record video, after it's finished the buttons doesn't appear and the app freezes.
on "hands free" the image freezes during record, when try to make a boomerang "an error occurs" message appears and the **** goes like this...
I've removed and install back the app, have the last update, etc.
Is someone else having this problem?
thanks!
problem solved!
if someone else is having similar problems, here's the (obvious) solution:
just do a clean flash!
I did it and everything is working now (instagram stories, other camera apps functions and GPS).
except the front camera, probably due to some hardware stuff.

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