Database Info

Data connection dropped for no reason

This is starting to bug me..... for no reason the 4g connection and even when I turn off the mobile network, wait a few minutes and turn it back on, it still wont work until I reboot the phone. Sometimes rebooting it doesn't work and I have to pull the battery.
Anyone know whats causing this? When this is happening I see the ^ arrow on the 4g connection lit up like a christmas tree but nothing is uploading and theres no data connection....... HELP!

Mine dropped Last night for the first time. When I first got the phone it flip from 3g to 4g at my job. Last night finally went dead. I rebooted and still no network. Then I used the new LTE switch to keep it @3g only. It worked.
Sent from my ADR6400L using XDA Premium App

reg83ny said:
Mine dropped Last night for the first time. When I first got the phone it flip from 3g to 4g at my job. Last night finally went dead. I rebooted and still no network. Then I used the new LTE switch to keep it @3g only. It worked.
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
Where do you get the LTE switch?
I have seen it step down to 3g and back up to 4g LTE but its just sometimes 4g just chokes for no reason......

Surprise u didn't hear about it. Its a free app. If it was a paid app it would sell like hot bread. Check the market. I can't post a link yet since I'm brand new to the site
Sent from my ADR6400L using XDA Premium App

same issue with mine in Denver

You also go to your dialer and type in *#*#4636#*#* to get to the menu.

same issue here Philadelphia sub
when i bought the phone, it is very easy to get 4G in my home and work
and recently, I only can get 3G in home and 1x in work.
and it is not stable, very easy to drop.

Yea sometimes 4g just hangs and it wont step down to 3g...... forcing me to reboot or hard reset .....

stoneskin2 said:
same issue here Philadelphia sub
when i bought the phone, it is very easy to get 4G in my home and work
and recently, I only can get 3G in home and 1x in work.
and it is not stable, very easy to drop.
Click to expand...
Click to collapse
Hey Stoneskin,
I live in Hawaii and I have the very same issue as well. I picked up 4g easily in the "so called" extended 4g coverage region when I first got the TB. Then about the middle of last week, poof, no more 4g except for in the true 4g areas. My thought is because so many people were having 4g connectivity issues in these extended area, VZW simply stopped allowing it as a troubleshooting measure that apparently is still going on. I brought this up to VZW tech support and they were clueless as usual. I also posted in the VZW Community Forum hoping to get an answer, but none thus far.

you could try dialing ##778# and pressing send, select edit mode, password is 000000 and then under modem settings change it to rev A. then press the menu button to save and reboot. it has helped me out in the El paso area. friend showed it to me the other day Far as i can tell is that it disables the new network that allows voice and data at the same time since that's the only difference i have noticed other than not loosing my connection anymore. I just a heads up this does not work on the latest version of virus rom RC1B3 sensless but did with previous version and several other roms i had tried

thetwiztidfreak said:
you could try dialing ##778# and pressing send, select edit mode, password is 000000 and then under modem settings change it to rev A. then press the menu button to save and reboot. it has helped me out in the El paso area. friend showed it to me the other day Far as i can tell is that it disables the new network that allows voice and data at the same time since that's the only difference i have noticed other than not loosing my connection anymore. I just a heads up this does not work on the latest version of virus rom RC1B3 sensless but did with previous version and several other roms i had tried
Click to expand...
Click to collapse
Thanks for the tip, but it didn't work. VZW must have changed something to where extended coverage area no longer get 4g. Only those in true 4g areas. I really think this has a lot to do with the folks experiencing the constant drop 4g issues. They must have rationalized that if the extended area for 4g is not up to par and forcing 3g would be better. Only way I can explain it. From consistent 4g to only 3g. I sure miss the speeds.

verizon 4g radio

hi has anyonr else eperiance this same issue. whenever I go to an area that has little signal or turn the wifi off and on my phone resets to 3g. I have to keep going into the apn settings and change it from EHRPD to 4GLTE and then restart my phone. I cant change any of the settings oe delete extra APN's so I posted a screenshot and im hoping someone can help me out. Thanks
Sent from my SCH-I535 using xda app-developers app

plasmasnakeusa said:
hi has anyonr else eperiance this same issue. whenever I go to an area that has little signal or turn the wifi off and on my phone resets to 3g. I have to keep going into the apn settings and change it from EHRPD to 4GLTE and then restart my phone. I cant change any of the settings oe delete extra APN's so I posted a screenshot and im hoping someone can help me out. Thanks
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
not that it helps much, but this is an issue seeming to affect alot of us. I havent been able to correct it yet however. If I find anything out I'll post it.

Just put on airplane mode and turn it back off. Boom your done.
Sent from my SCH-I535 using xda premium

Is that an app you use to change those settings or is that buried somewhere?
Sent from my SCH-I535 using xda app-developers app

I just checked as I haven't seen it yet either. Settings, More settings, mobile network, access point names
Kind of cool. Mine showed the first option chosen but it hope between 3G and 4G as usual. Choosing LTE made no difference for me. I have virtually no 4g signal where I love
Sent from my SCH-I535

xceebeex said:
Is that an app you use to change those settings or is that buried somewhere?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Airplane mode is a feature of the phone and turns off all radios. You can hold the power button and choose airplane mode or use the quick toggle in the notification window. Since it sounds like you may be in an area with weak 4G, you can also use an app called Phone Info to set it to CDMA auto (PRL) under Device Information. You can also change it back to LTE/CDMA/EvDO if you want it to switch as normal.

With the Verizon S3, is there the need to do *228 (or *22899) ? I did this every so often on my old HTC Incredible.

frankybeenz said:
With the Verizon S3, is there the need to do *228 (or *22899) ? I did this every so often on my old HTC Incredible.
Click to expand...
Click to collapse
Doesn't work on LTE devices. A reboot essentially does the same thing. Some have recommended pulling the battery with the phone on, removing the sim card for about 30sec and then putting everything back in.

Thanks, I know what airplane mode is, wasn't sure where the APN setting was. I will look in to phone info though.
Sent from my SCH-I535 using xda app-developers app

Are you guys also experiencing the "No Sim Card" and "No Network Connection" issues?
Or is this an entirely different issue?

When this phone goes to 3g, it does seem extra bad on how long it takes to switch back to 4g. i have areas where i live where it goes to 3g when going in between hill (less than a 50 foot stretch) and it will not go back to 4g for over 10 minutes if i dont manually do it. Not to mention my LTE never goes above 10 mbps on the best days

Somewhat related...If you use Anycut to create a shortcut to IOTHiddenMenu, enter the ##DATA# Menu, edit. Under "Advanced", there is an LTE toggle, under "Other" > "HDR/1X" you can set the phone mode, and then under "Other" > "LTE APN Settings" you can somewhat modify the APN settings, reset and discard. If it asks for a password, it's 000000.

I gave these a try. I'm trying to find a way for my phone to favor 4G when there's a 4G signal, no matter how weak.
Yesterday I did a test, 3G with 3 bars vs 4G with 0 to 1 and 4G had consistently faster download speeds and shorter ping times. The upload varied from similar to 3G to slower.
Sent from my SCH-I535

Josolanes said:
I gave these a try. I'm trying to find a way for my phone to favor 4G when there's a 4G signal, no matter how weak.
Yesterday I did a test, 3G with 3 bars vs 4G with 0 to 1 and 4G had consistently faster download speeds and shorter ping times. The upload varied from similar to 3G to slower.
Sent from my SCH-I535
Click to expand...
Click to collapse
probably easier said than done. The phone info app can force LTE but you lose voice and text.

Ya I found that out yesterday when testing speeds. I went to send a text then make a call and no luck
Otherwise 4G service where I live could be excellent at one spot then a mile away no service. If I had excellent 4G consistently I'd consider GoSMS which I believe has the option for data text and also a separate VoIP app
Ah well hopefully something will be figured out eventually. With a strong 4G signal 4G is considerably faster and more consistent than my 20mbps home broadband
Sent from my SCH-I535

send it back
I've had similar issues with my network. I had no 4G in 4G areas, but mainly my wifi would disconnect randomly and 3G also dropped to 1X a lot. I ended up having to send it back and get another one. So far no issues. Also the new ones have an "Updated" sticker on them. I think it was just a software update they applied, but I never got the OTA on my old phone.

lefos123 said:
I've had similar issues with my network. I had no 4G in 4G areas, but mainly my wifi would disconnect randomly and 3G also dropped to 1X a lot. I ended up having to send it back and get another one. So far no issues. Also the new ones have an "Updated" sticker on them. I think it was just a software update they applied, but I never got the OTA on my old phone.
Click to expand...
Click to collapse
Your new phone came with an already updated firmware version I535VRALG1 instead of the original version I535VRALF2.

lefos123 said:
I've had similar issues with my network. I had no 4G in 4G areas, but mainly my wifi would disconnect randomly and 3G also dropped to 1X a lot. I ended up having to send it back and get another one. So far no issues. Also the new ones have an "Updated" sticker on them. I think it was just a software update they applied, but I never got the OTA on my old phone.
Click to expand...
Click to collapse
I'm having the same issue with my second replacement phone... My first one was replaced for an entirely different issue (loose home button).
Did you get the "No Sim Card" notification and "No Network Connection" message?
I think I might have to return this one as well...

PJnc284 said:
probably easier said than done. The phone info app can force LTE but you lose voice and text.
Click to expand...
Click to collapse
Not sure if anyone will have the same luck I have with the "Phone Info" app, but with it I was able to get my 4g service back and my phone is functioning normally again. Just open the app, select Device Information and scroll down to "Set preferred network type" and select "LTE/CDMA/EvDo" then get out of the app.. 4g should return shortly there after. When I looked at it, my device was set to "GSM/CDMA auto (PRL)"

LTE not working?! Manual Programming codez (updated)11-7

I got my Nexus 5 yesterday and finally got it working. I live right next to a LTE tower and I can't seem to get LTE.
1. Checked PRL
2 Checked Sim
3 Checked Profile
4. Called sprint
5. Checked network settings.
When i put the phone in airplane mode, and back off. It jumps to LTE for 2 seconds then 3g
Anyone having these issues ???

*manual re-fresh*
*#*#72786#*#*
after that, phone will reboot and "re-fresh network"
Also, my phone wen't into global mode, which you will need to change that back to LTE mode.
- Still isn't fixed ...
will report back ..

Manual Programming Code
*#*#675#*#*
edit: MDN = phone number
MSID: split

UPDATE
doing *#*#4636#*#* and selecting LTE only does indeed make LTE work both visually and functionally, with a loss of voice of course, but as soon as you go back to LTE/CDMA auto it'll require a reboot to take effect and LTE is once again not working.
(from sprint forums) - confirmed

I'm having these issues with Sprint as well. Thanks for your updates. I'll let you know if I learn anything.
Sent from my Nexus 5 using XDA Premium 4 mobile app

kylesum said:
I'm having these issues with Sprint as well. Thanks for your updates. I'll let you know if I learn anything.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
You're Welcome,
Yes, this is very aggravating. My friends have LTE sprint phones and get LTE standing right next to me.
There is something wrong here! :/

On phone with sprint now, I hope they have an update.
Will report back.

Dj8218521 said:
You're Welcome,
Yes, this is very aggravating. My friends have LTE sprint phones and get LTE standing right next to me.
There is something wrong here! :/
Click to expand...
Click to collapse
Here is how I fixed it for myself on Sprint.
Settings > More > Mobile Networks > Network Mode
Change Network Mode from Global to LTE.
It will still connect to Evdo, ehrpd and Lte and switches between them as needed.
Luckily I haven't got hit with 1x since trying this out. My area has maybe one or two spots where I'd get 1x instead of ehrpd.
Settings hold after a reboot. I was driving to work today with my phone playing my music and it seemlessly switched between 3g and lte on it's own.

donatom3 said:
Here is how I fixed it for myself on Sprint.
Settings > More > Mobile Networks > Network Mode
Change Network Mode from Global to LTE.
It will still connect to Evdo, ehrpd and Lte and switches between them as needed.
Luckily I haven't got hit with 1x since trying this out. My area has maybe one or two spots where I'd get 1x instead of ehrpd.
Settings hold after a reboot. I was driving to work today with my phone playing my music and it seemlessly switched between 3g and lte on it's own.
Click to expand...
Click to collapse
We are not having the same issues then. In post #1. I've referenced checking the network settings. I've done this over and over.
Lucky you!

Dj8218521 said:
We are not having the same issues then. In post #1. I've referenced checking the network settings. I've done this over and over.
Lucky you!
Click to expand...
Click to collapse
I guess so because I was having that same initial problem you were where LTE would connect for a few seconds then when I tried to do anything with data it stalled out and went to 3g.

donatom3 said:
I guess so because I was having that same initial problem you were where LTE would connect for a few seconds then when I tried to do anything with data it stalled out and went to 3g.
Click to expand...
Click to collapse
Mine does that too.
BUT, nothing in the settings has been able to fix this.

How long since you activated? Mine would not connect to lte at all until last night... about 30 hours after activation.
Now it connects fine. I tried everything including flashing the modems posted in dev, swapping sims, trying every different network config and nothing worked except lte only mode which then kills 3g and voice.

lafester said:
How long since you activated? Mine would not connect to lte at all until last night... about 30 hours after activation.
Now it connects fine. I tried everything including flashing the modems posted in dev, swapping sims, trying every different network config and nothing worked except lte only mode which then kills 3g and voice.
Click to expand...
Click to collapse
Its been 2 days since activation. My LTE works with no voice too. But this needs fixed ..
Sent from my Nexus 5 using Tapatalk

I too am having the exact same problem as the OP. I can change the setting from Global to LTE and the phone will connect to LTE for a few seconds before switching back to 3g.
I am coming from the Note 3 on Sprint that got great LTE here at home, about 16mb down and 4mb up but I am hoping this gets resolved quick.

I'm on T-Mobile and it favors sticking on HSPA+ instead of LTE. If LTE gets down to one bar, the phone decides it's time to switch back. Compare this behavior to my Nexus 4 and it would stick on LTE come hell or high water. I would stay on LTE while in the office and this phone refuses to even get on LTE in the office. I don't get it.
Some have suggested this is a "power saving" feature, but I call BS on this because my Nexus 4 wasn't even intended to have its LTE radio used and LTE really didn't impact my battery. It felt like it lasted the same as it did before I enabled LTE on it.

Possible Sprint Fix
Customer: Is the SIM device specific? I reused the one from my Note 3. I have seen other information that the SIM's for the Nexus 5 are device specific.
Mitchell C.: Yes, you can get a SIM for the Nexus from a nearest Sprint store. I can fix an appointment for you.
Customer: so they are device specific?
Mitchell C.: Yes, they are.
Mitchell C.: We've come across a lot of these issues today.
Customer: SO just to be clear, I need to ask for a SIM for the Nexus 5?
Mitchell C.: Absolutely.
Customer: ok
Customer: that should correct my connectivity problem?
Mitchell C.: Yes, every service will work fine after you get it.

donatom3 said:
Here is how I fixed it for myself on Sprint.
Settings > More > Mobile Networks > Network Mode
Change Network Mode from Global to LTE.
It will still connect to Evdo, ehrpd and Lte and switches between them as needed.
Luckily I haven't got hit with 1x since trying this out. My area has maybe one or two spots where I'd get 1x instead of ehrpd.
Settings hold after a reboot. I was driving to work today with my phone playing my music and it seemlessly switched between 3g and lte on it's own.
Click to expand...
Click to collapse
vipergtsr6 said:
Customer: Is the SIM device specific? I reused the one from my Note 3. I have seen other information that the SIM's for the Nexus 5 are device specific.
Mitchell C.: Yes, you can get a SIM for the Nexus from a nearest Sprint store. I can fix an appointment for you.
Customer: so they are device specific?
Mitchell C.: Yes, they are.
Mitchell C.: We've come across a lot of these issues today.
Customer: SO just to be clear, I need to ask for a SIM for the Nexus 5?
Mitchell C.: Absolutely.
Customer: ok
Customer: that should correct my connectivity problem?
Mitchell C.: Yes, every service will work fine after you get it.
Click to expand...
Click to collapse
Well, I got my sim card from a sprint store 2 days ago and I am still having issues. I have been emailing sprint care but no luck.
I hope they fix this soon! Maybe they gave me the wrong SIM? Idk

Doubtful Mitchell knows what he is talking about. People have used HTC One SIMS and GS4 sims and have LTE. But, today is the big day the Sprint phones go on sale. Will be interesting to see if any of those people have the issue.

Evo_Shift said:
Doubtful Mitchell knows what he is talking about. People have used HTC One SIMS and GS4 sims and have LTE. But, today is the big day the Sprint phones go on sale. Will be interesting to see if any of those people have the issue.
Click to expand...
Click to collapse
Agreed
Sent from my Nexus 5 using Tapatalk

Still stuck on 3G after activating around 72 hours ago.
To follow up on the Nexus 5's "special" SIM card. I'm also skeptical about this. I'm using a SIM from a GS4 (part #: SIMGLW206R) which is the same SIM mentioned in this post about activating the Nexus 5 on Sprint: http://qbking77.com/google-nexus-5/activate-nexus-5-sprint/.
However, I called a nearby Sprint store to ask if they had any SIM cards available. They said yes but when I mentioned the Nexus 5 the representative seemed to think there was some additional procedure for coupling the phone and the SIM. I don't know any more about this. Could be misinformation of course.

Gs5 Activation Issue?

Hey guys,
I've had my gs5 since launch and initial Best Buy told me they were having issues getting the phones to activate and that it would take a bit... So I switched the default LTE/CDMA antenna to automatic mode and eventually it acquired data and LTE/3g works, however it keeps warning me about how activation isn't complete and when I let it go through the process it just ends up failing and retrying 5 times. I need to force close it to make it go away but If I restart it comes back.
TLDR: phone has data/service but still tells me to activate in notification tray.
Anyone else have this issue or know how to fix it? Much appreciated.
Sent from my SM-G900P using XDA Premium 4 mobile app

I had the exact same issue when i got ny phone on launch day. I factory reset my phone and the activation message went away.
Sent from my Samsung Galaxy S5

Bigslammu said:
Hey guys,
I've had my gs5 since launch and initial Best Buy told me they were having issues getting the phones to activate and that it would take a bit... So I switched the default LTE/CDMA antenna to automatic mode and eventually it acquired data and LTE/3g works, however it keeps warning me about how activation isn't complete and when I let it go through the process it just ends up failing and retrying 5 times. I need to force close it to make it go away but If I restart it comes back.
TLDR: phone has data/service but still tells me to activate in notification tray.
Anyone else have this issue or know how to fix it? Much appreciated.
Sent from my SM-G900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I've been having that issue as well. Do you live near a spark network area?
Where I live the LTE doesnt have csfb and I think that had part of the reason why it wouldnt fully activate. But I live near a spark network so i drove up into Ft. Worth and restarted my phone in LTE/cdma mode and went thru the activation process yet again. And this time it worked and hasn't come back since then.

I had a similar issue
I called sprint many times and went to multiple sprint stores
I finally got it activated though phone call
If the first rep can't activate it
Hang up and call again
Sent from my SM-G900P using XDA Premium 4 mobile app

Bought mine at target and activation went straight thru. Less than 5 minutes
Sent from my SM-G900P using XDA Premium 4 mobile app

Bigslammu said:
Hey guys,
I've had my gs5 since launch and initial Best Buy told me they were having issues getting the phones to activate and that it would take a bit... So I switched the default LTE/CDMA antenna to automatic mode and eventually it acquired data and LTE/3g works, however it keeps warning me about how activation isn't complete and when I let it go through the process it just ends up failing and retrying 5 times. I need to force close it to make it go away but If I restart it comes back.
TLDR: phone has data/service but still tells me to activate in notification tray.
Anyone else have this issue or know how to fix it? Much appreciated.
Sent from my SM-G900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Im having same issue here. Have you resolved your issue or just got used to it?

You're probably missing /carrier folder files. I'm not sure if Alpineman has them posted for the S5 in his HFA loop fix thread.
Sent from my SPH-L720 using XDA Free mobile app

[Q] Sprint Note Edge Dropped signal?

Just got my Edge and switched over from S5. Now my signal just randomly drops. Tried everything, update profile, change sim, reactivate, change roaming to home only, even went to the store. Maybe someone has a fix or the same problem before I try to get it exchange..

I am suffering through the same problem.
Ill have lte for a while and then i lose the signal completely. I had the galaxy 3 and it worked on lte just fine. Methinks the lte antenna doesnt work so good. Sometimes if i go to airplane mode and come back that works other times i reboot. Im tired of rebooting. Ive just lost the signal now trying to type this. If i switch to cdma it is much more reliable but who meeds a 1mb download speed. Iay be returning this phone soon. Such a shame. Its such a pretty phone.
Billy
Sent from my SM-N915P using XDA Free mobile app

Mrdoit1st said:
Just got my Edge and switched over from S5. Now my signal just randomly drops. Tried everything, update profile, change sim, reactivate, change roaming to home only, even went to the store. Maybe someone has a fix or the same problem before I try to get it exchange..
Click to expand...
Click to collapse
What area are you in? S5 and note edge both use spark so it shouldn't be a signal issue. If you're in an area you got coverage in before, it's probably a hardware issue. Put the same SIM in the s5 and see if it works. That'll confirm it. I'm in Atlanta with plenty of lte and I've had no connectivity issues so I know for sure the edge (at least mine) works well.

jooniloh said:
What area are you in? S5 and note edge both use spark so it shouldn't be a signal issue. If you're in an area you got coverage in before, it's probably a hardware issue. Put the same SIM in the s5 and see if it works. That'll confirm it. I'm in Atlanta with plenty of lte and I've had no connectivity issues so I know for sure the edge (at least mine) works well.
Click to expand...
Click to collapse
Yea I am in Atlanta too. I changed the sim card too and have the same problem.

Mrdoit1st said:
Yea I am in Atlanta too. I changed the sim card too and have the same problem.
Click to expand...
Click to collapse
Like I said, try the SIM in your old s5 if you still have it. If it works fine on there, it's probably a hardware problem with your note. Get it replaced.
---------- Post added at 04:53 PM ---------- Previous post was at 04:50 PM ----------
joedirt2346 said:
I am suffering through the same problem.
Ill have lte for a while and then i lose the signal completely. I had the galaxy 3 and it worked on lte just fine. Methinks the lte antenna doesnt work so good. Sometimes if i go to airplane mode and come back that works other times i reboot. Im tired of rebooting. Ive just lost the signal now trying to type this. If i switch to cdma it is much more reliable but who meeds a 1mb download speed. Iay be returning this phone soon. Such a shame. Its such a pretty phone.
Billy
Sent from my SM-N915P using XDA Free mobile app
Click to expand...
Click to collapse
Do you actually lose signal or does it just appear to be very weak? You cannot compare to an s3 as the edge runs on the Sprint Spark network. Spark works well with even one bar of signal in most places (I've gotten up to 5Mbps) and with full signal you can get 20Mbps +.

smh!!!
Ok i bought both the nexus 6 and note edge with sprint....got both in hand right now and neither phone will connect to the sprint network....after talking to tech support for a hr i was told to go to the store which im NOT doing bcuz the store reps have no clue and dont even have the phones in the store yet DUh sprint!.....so im assuming phones to new may have to wait weeks for minor software updates...... C'mon

I was having the same issue since I bought the device at the sprint store. I just kept removing and putting back the sim card till it finally stop. Anybody knows what this software update on my notifications brings?
Sent from my SM-N915P using XDA Free mobile app

Well, i live in goldsboro, nc. We dont have the spark network here yet that i know of. We do have 4g lte which always worked fine on my g3. On this phone it seems like i lose the signal a lot ie. Searching for service, webpage not available, sms will send when you regain service. I very rarely get more than one bar signal strength, then the lte turns light grey, then i lose signal. I can usually get it back by restarting the phone or going onto airplane mode briefly and then coming back. Ill have the signal for a few minutes and then lose it again. It was really bad last night but it doesnt seem so bad tonight. I got the phone tuesday so tomorrow is my last day for carefree return. Im not sure what to do. Has anyone else noticed this?
Thanks in advance,
Billy
Sent from my SM-N915P using XDA Free mobile app

joedirt2346 said:
Well, i live in goldsboro, nc. We dont have the spark network here yet that i know of. We do have 4g lte which always worked fine on my g3. On this phone it seems like i lose the signal a lot ie. Searching for service, webpage not available, sms will send when you regain service. I very rarely get more than one bar signal strength, then the lte turns light grey, then i lose signal. I can usually get it back by restarting the phone or going onto airplane mode briefly and then coming back. Ill have the signal for a few minutes and then lose it again. It was really bad last night but it doesnt seem so bad tonight. I got the phone tuesday so tomorrow is my last day for carefree return. Im not sure what to do. Has anyone else noticed this?
Thanks in advance,
Billy
Sent from my SM-N915P using XDA Free mobile app
Click to expand...
Click to collapse
In many, more developed areas, spark will work fine even with 1 bar. In some areas though, you may get connectivity issues due to this. I believe you can call customer support and they can switch you over to LTE if you wish (this will also give you back the ability to use internet while on a call). At least the guy I talked to offered it.

me too
so I have had my Sprint Edge for one day. The signal fluxuates constantly and the data works maybe 20% of the time. Called sprint and working on a replacement as we speak. Went into the store and there was a repair tech there saying he has seen 5 other Edges with same issue and thinks its not the phone but the network profiles and that sprint will release and OTA to fix it. But am returning mine for exchange just to rule out hardware issues

I ended up getting hit with it again but after installing the software update no more signal issues. Funny thing though is I cant find any info on it and it seems I'm the only person who received it.
Sent from my SM-N915P using XDA Free mobile app
---------- Post added at 09:32 PM ---------- Previous post was at 09:23 PM ----------
I was on N915PVPU0ANJL initial release build but now I'm on N916PVPU1ANK1
Sent from my SM-N915P using XDA Free mobile app

It seems like i only have this problem at night. Theough the day everything ssems to work but with a low signal. I suspect sprint is doing something to the network late at night and thats why im having this problem.
Billy
Sent from my SM-N915P using XDA Free mobile app

had the note edge for a day and im having the exact same problem regardless of day or night.. the signal intermittently drops from full to zero bar with red X by it. when there is signal, it is very fast but it just doesn't stay on. i also have a note 3 right now and never have issues with losing signal at work or home. also called tech support and performed update profile/prl/change roaming to home only routine but still losing signal. tech support telling me to take it to a sprint store for an exchange but i don't think it's the phone. any information on that software update RayTrue04? im also from atlanta.

icexige said:
had the note edge for a day and im having the exact same problem regardless of day or night.. the signal intermittently drops from full to zero bar with red X by it. when there is signal, it is very fast but it just doesn't stay on. i also have a note 3 right now and never have issues with losing signal at work or home. also called tech support and performed update profile/prl/change roaming to home only routine but still losing signal. tech support telling me to take it to a sprint store for an exchange but i don't think it's the phone. any information on that software update RayTrue04? im also from atlanta.
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I have no idea what it brought to the table but my issue has been resolved. I only lost signal once right after the update was completed but then it's like something just settled in and no a hiccup so far. *fingers crossed*
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RayTrue04 said:
I have no idea what it brought to the table but my issue has been resolved. I only lost signal once right after the update was completed but then it's like something just settled in and no a hiccup so far. *fingers crossed*
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How did you get the update?

icexige said:
How did you get the update?
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Popped up on its own. My friend got the update too but he's still experiencing the signal loss so now I'm not sure what did it for me. The only thing else I recall doing is switching lte/cdma mode to automatic and turning on all the roaming options plus the roaming guards.
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Just out of curiosity, has anyone tried ##72786#?

Same problem here day night random, Washington DC
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---------- Post added at 01:59 PM ---------- Previous post was at 01:59 PM ----------
What update came out
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---------- Post added at 02:00 PM ---------- Previous post was at 01:59 PM ----------
Am on NK1 already
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jooniloh said:
Just out of curiosity, has anyone tried ##72786#?
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tried that on mine with customer service on the phone. Still having issue and am curentyl waiting on a replacement phone.

Its a Firmware issue
Guys I am almost positive this issue is due to a glitch in Samsungs firmware. I tested the data and was able to download over 1 megabyte per second with only one bar on 4g Spark LTE.
According to the tech support person I talked to that would not be possible on only 1 bar. (btw I stopped the test after hitting 1 Megabyte per second for those that need help converting that equals 8mbps). I was in a saturated 4g Spark network with 5 towers within spitting distance from my location and it still only showed 1 bar. I'm thinking either how the tower reads the signal strength or a bad code line shows no more then 1 bar no matter what.
Now for those having dropped data. Check the Sprint site to see the saturation for 4g Spark service, the phones are now setup to LOCK on and HOLD onto the FASTEST tower, which according to the tech who also filled me in on the way the new antennas work, can lead to what seems to be dropped service. She would recommend for individuals having this issue if Spark service is not fully activated in your area to switch over to CDMA only under settings to fix the LTE data dropping issue. BTW the Spark LTE service is apparently different then the old LTE service so those versions do not appear to work interchangeably (according to the Sprint service map).
I also noticed someone else got the new version of the firmware, which I also have and that did NOT fix anything for me. If anyone is struggling with this issue I would wait until the firmware is updated again. WHICH I hope by that point we can get flashable firmware for those of us that are rooted...???
Now for a VERY Important Fact: there will now be no way to use data while on a phone call. These phones are a single antenna model. You can either be on the phone or data... UNLESS you are making a WiFi call. That is why this is now a option. It will keep the antenna set to the data side of things and make it possible to use data for the internet at the same time.
I hope this helps.
Adan