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Nexus 5 Wifi Issue

So I've had my Nexus 5 for roughly around a month and I hadn't experienced any issues others have had with wifi not connecting until now. My N5 will show im connected to my home wifi with full bars, but going into quick settings shows it to be orange. Suggesting there's no data transfer, I cannot use any internet based apps with wifi. I've tried some suggestions, switching my router off then on, rebooting the phone, turning some settings off in the advanced panel in wifi settings. All have failed.
I was just wondering if anyone else has this problem and if anyone has a fix to it.

Dillllz said:
So I've had my Nexus 5 for roughly around a month and I hadn't experienced any issues others have had with wifi not connecting until now. My N5 will show im connected to my home wifi with full bars, but going into quick settings shows it to be orange. Suggesting there's no data transfer, I cannot use any internet based apps with wifi. I've tried some suggestions, switching my router off then on, rebooting the phone, turning some settings off in the advanced panel in wifi settings. All have failed.
I was just wondering if anyone else has this problem and if anyone has a fix to it.
Click to expand...
Click to collapse
There was a thread around here somewhere that suggested turning off your mobile data helped fix this problem, I think it was in the N5 General forums.....here it is:
http://forum.xda-developers.com/showthread.php?t=2550690
Don't know if it'll help or not, just saw your thread and had just looked at the other one, figured I'd toss it out there.

Thanks for the reply, just tried that solution but still no luck.

I have a similar problem except that there are phases of wifi not working.
Sometimes I would have around 20-30 seconds of WiFi not working and there would be no data transfer.
Speeds are still fast when it is working however.
I played a little with only using mobile data and no wifi, and everything worked. (Small sample size however).
Seems like this is a WiFi only issue.

So somehow overnight the wifi has managed to fix itself, will report back if the problem returns.

The issue with the wifi returned unfortunately.

Dillllz said:
The issue with the wifi returned unfortunately.
Click to expand...
Click to collapse
Don't know if you've tried this but change your WiFi frequency band in advanced setting to either "5 GHz only" or "2.4 GHz only," whatever your router uses. Might be worth a try.

Thanks for the help, but I've tried changing some settings in advanced wifi settings but it hasn't worked. Even what you recommended I've tried that before and it didn't work.

wifi issue
Also I have the same issue - Im connected to router by wi-fi, home and work and time by time (5x a day) wifi stops working. Wifi is enabled in settings, but there is no connection. Restart the cellphone helps, but after that, maybe an hour, it appears again.
Issue was in 4.4 and still appers in 4.4.1.
Yet did not found how to solve it.

I have the same issue on my gnex running shiny 4.4, but I also had the same issue on 4.3. Tried the wifi options, nothing worked. Unfortunately, no solution for this device that has to last one more week. The double swipe down and tapping wifi gets the connection back, but it is only a work around.
The N5 connects seamlessly to my home and work wifi. A few days ago, I flashed the hammerhead factory image, TWRP and the 4.4.1 update.

Nexus 5 - wifi not switch automatically from data
pcloadletter1 said:
I have the same issue on my gnex running shiny 4.4, but I also had the same issue on 4.3. Tried the wifi options, nothing worked. Unfortunately, no solution for this device that has to last one more week. The double swipe down and tapping wifi gets the connection back, but it is only a work around.
The N5 connects seamlessly to my home and work wifi. A few days ago, I flashed the hammerhead factory image, TWRP and the 4.4.1 update.
Click to expand...
Click to collapse
Hey,
I have the same problem with 4.4.2.(factory rom, no root or not unlocked). Sometimes the wifi not works and get orange. I must put airplane mode to fix it. Its annoying.
But as well happens to me:
When I go out from office or home (where I have wifi connections saved in phone) the phone automatically switch to data plan from carrier. But when I come back the phone stays with data and there is not automatic switch to wifi. Sometimes it help to put wifi off or always airplane mode on/off for a while.
I do not know if it is normal behave of android but I would like have automatic switch to wifi.
I tried to change wifi details (changing bands, etc.) but not helped.
Please help. Thank you.

Is custom ROM or kernel will fix it??

For some unknown reason, as soon as I updated my router's firmware, the problem disappeared.

Updated Android 6.0 solved the issue
Dillllz said:
So I've had my Nexus 5 for roughly around a month and I hadn't experienced any issues others have had with wifi not connecting until now. My N5 will show im connected to my home wifi with full bars, but going into quick settings shows it to be orange. Suggesting there's no data transfer, I cannot use any internet based apps with wifi. I've tried some suggestions, switching my router off then on, rebooting the phone, turning some settings off in the advanced panel in wifi settings. All have failed.
I was just wondering if anyone else has this problem and if anyone has a fix to it.
Click to expand...
Click to collapse
So I had the unfortunate experience of having my wifi go down while on vacation and for 3 weeks I spent a good chunk of time wiping and reinstalling multiple versions from Cyanogen, Paranoid android and 4.4 - 5.1 to no avail. I just did another factory wipe today and installed the new Android 6.0
The Finger Pointing Game is OVER
Read through 30+ pages of other android users with similar experience and some people send their units back to LG and some even managed getting a new handset. There was never any hardware issues with my unit I just couldn't turn on the WiFi but after the install WiFi works? Guess next time you push a software update to our Phones CHECK YOUR SH*T google and Maybe DON'T Take 3 months to FIX your F*CK Up.

I have a similar issue. Since Lollipop my phone almost never automatically connects to my WiFi anymore. What's wrong?

[Q] CM11 WiFi problem

Hi,
I'm on 11-20140804-SNAPSHOT-M9-ville, official (HBoot 2.15), Radio 1.35a.32.45.27
I have a strange problem with my WiFi. I can't really tell what details are important, so I'm gonna give you guys the full story.
After rebooting, everything works fine and the phone instantly connects to my WPA2 PSK secured WiFi at home. When I'm at university during the day, I'm connected to another WPA2 WiFi (maybe some of you have heard about "eduroam", TTLS/PAP authentification), which also works fine. However, when I get home in the evening, my phone won't connect to my personal WiFi at home any more. I see the SSID, but when I try to connect, it says "Connecting..." for a milisecond, then just jumps back to showing me it's a WPA2 secured WiFi without having done anything. I get no error message or anything, it just doesn't connect and doesn't even seem to really try to connect.
When I reboot the phone it instantly works again without a problem.
Any ideas? Are there error logs for failed WiFi connection attempts anywhere for further analysing the problem? Any hint is appreciated!
- Folrot

Folrot said:
Hi,
I'm on 11-20140804-SNAPSHOT-M9-ville, official (HBoot 2.15), Radio 1.35a.32.45.27
I have a strange problem with my WiFi. I can't really tell what details are important, so I'm gonna give you guys the full story.
After rebooting, everything works fine and the phone instantly connects to my WPA2 PSK secured WiFi at home. When I'm at university during the day, I'm connected to another WPA2 WiFi (maybe some of you have heard about "eduroam", TTLS/PAP authentification), which also works fine. However, when I get home in the evening, my phone won't connect to my personal WiFi at home any more. I see the SSID, but when I try to connect, it says "Connecting..." for a milisecond, then just jumps back to showing me it's a WPA2 secured WiFi without having done anything. I get no error message or anything, it just doesn't connect and doesn't even seem to really try to connect.
When I reboot the phone it instantly works again without a problem.
Any ideas? Are there error logs for failed WiFi connection attempts anywhere for further analysing the problem? Any hint is appreciated!
- Folrot
Click to expand...
Click to collapse
Hi,
I had exactly the same problems with m8. I have a Virgin Superhub 2 at home which broadcasts on 2.4 and 5 Ghz. After disabling one of these frequencies, the behaviour briefly changed. Then went back to not working. With eduroam all worked nicely.
I read somewhere that I should activate the "Scan always available" setting. Sadly, I didn't get a chance to try that because I was so fed up with
- the significantly lower sound on CM (is that something you experience with radio 1.35a?)
- mobile signal drops
that I wen back to Maximus 10 where I have no problems at all.
I had radio 1.15 and 2.15 HBOOT when I had those problems. Now I'm on also 1.35 with Maximus 10 and problem free but would like to return to CM if the low sound problem and the WiFi problem could be sorted out.

Here's an interesting little detail I noticed: When I stand right next to my router (full WiFi signal strength) and click on my WiFi and choose connect, the signal strength drops down to one bar immediately. Also, the eduroam network changes from "not in range" to "disabled".
Playing around with the WiFi options didn't help.
edit:
What exactly do you mean by lower sound? That the phone's maximum sound volume is lower than normal? That's something I experienced on my old htc desire, but not with my htc one s. Also mobile signal seems to be stable, no signal drops. The only thing I found curious is that with activated mobile internet, it often changes between 3G, H and H+, but judging from google search results that seems to be normal or not connected to the custom rom.

went through the CM bugtracker, apparently it's a known issue without a solution
https://jira.cyanogenmod.org/browse/CYAN-3923 if you want to know more

One last question, maybe someone here can answer it: As far as I understand the issue, it's a problem with an old WiFi driver and the corresponding kernel modules.
Wouldn't this issue then be present in all ROMs which don't use the stock kernel? Or did I misunderstand something?

Folrot said:
One last question, maybe someone here can answer it: As far as I understand the issue, it's a problem with an old WiFi driver and the corresponding kernel modules.
Wouldn't this issue then be present in all ROMs which don't use the stock kernel? Or did I misunderstand something?
Click to expand...
Click to collapse
Same problem here with Miuri. Tries to connect and then gives up.

The problem has been resolved by the CM11 devs. I'm running nightly 20140819 and it's working fine now for me. :good:

Lollipop Wifi Issues

Is anyone else experiencing wifi drop outs since updating to lollipop? I can't stay connected to my wifi for more than 5 minutes without it dropping out. When i go into wifi settings it keeps saying authentication problem even though my password is saved. It will suddenly reconnect when it wants to only to drop the connection again minutes later. Ive tried going into my router settings and switching channels but that did not fix the problem. If anyone else has had this issue did u happen to find a fix for it?

Lollipop causing my wi-fi to drop out
NinjaPerv said:
Is anyone else experiencing wifi drop outs since updating to lollipop? I can't stay connected to my wifi for more than 5 minutes without it dropping out. When i go into wifi settings it keeps saying authentication problem even though my password is saved. It will suddenly reconnect when it wants to only to drop the connection again minutes later. Ive tried going into my router settings and switching channels but that did not fix the problem. If anyone else has had this issue did u happen to find a fix for it?
Click to expand...
Click to collapse
Yes I too have this problem. Wi-fi can be fine for a while then it suddenly drops out and when I try to reconnect to my home router or any other it simply says authenticating then saved but never reconnects. Then randomly it connects when it wants. Tested the connection on my S4 with no problem but Nexus 7 (2013) had great wifi before the Lollipop arrived. Wish I had stayed with Kitkat. Cant find a fix anywhere so now my nexus is as good as useless to me. Very very disappointed Google member! ????

Hm do you guys also have a slower Internet connection after upgrading to lollipop? Somehow my Internet was lot faster on KitKat

I've deffo got a reduced wifi range since updating to Lollipop and it does seem to be a little slower also when data gets flowing

I'm too after lollipop upgrade I have lot of wifi and network connection lost in mobile 3g....

I flashed the kk radio and don't have anymore issues. Yes, kk radio with lollipop works nicely. Seems the issue is the lollipop radio.

silberj said:
I flashed the kk radio and don't have anymore issues. Yes, kk radio with lollipop works nicely. Seems the issue is the lollipop radio.
Click to expand...
Click to collapse
where would i find this kk radio and how to flash it because this wifi is driving me insane

NinjaPerv said:
Is anyone else experiencing wifi drop outs since updating to lollipop? I can't stay connected to my wifi for more than 5 minutes without it dropping out. When i go into wifi settings it keeps saying authentication problem even though my password is saved. It will suddenly reconnect when it wants to only to drop the connection again minutes later. Ive tried going into my router settings and switching channels but that did not fix the problem. If anyone else has had this issue did u happen to find a fix for it?
Click to expand...
Click to collapse
'
Nexus 7 2012 here. Just flashed 5.0 - EXACT same problem.
Did you ever find a fix?
---------- Post added at 12:28 AM ---------- Previous post was at 12:12 AM ----------
silberj said:
I flashed the kk radio and don't have anymore issues. Yes, kk radio with lollipop works nicely. Seems the issue is the lollipop radio.
Click to expand...
Click to collapse
The 5.0 factory images don't come with a radio.img, so we're presumably still using the same radio - are you using a cellular nexus?

Isn't WiFi a kernel thing rather than radio? My N10 which is having WiFi issues on Lollipop has no radio
Sent from my Nexus 10 using Tapatalk

NinjaPerv said:
Is anyone else experiencing wifi drop outs since updating to lollipop? I can't stay connected to my wifi for more than 5 minutes without it dropping out. When i go into wifi settings it keeps saying authentication problem even though my password is saved. It will suddenly reconnect when it wants to only to drop the connection again minutes later. Ive tried going into my router settings and switching channels but that did not fix the problem. If anyone else has had this issue did u happen to find a fix for it?
Click to expand...
Click to collapse
I also had strange issue related to wifi where it would just stop downloading at any random interval.... Reverted to kk ..and all sorted out... Lollipop can wait to get refined

Same issue WiFi won't stay connected and now won't even turn on! I reset it same thing!
Sent from my Nexus 5 using XDA Free mobile app

WiFi fix for me
amarie82 said:
Same issue WiFi won't stay connected and now won't even turn on! I reset it same thing!
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
After Lollipop (5.0), I had problems with my wi-fi connecting with my same Netgear N600 router/system I have always used. My phone would see my router both 2.5 and 5 GHz, but I would input my password and my phone would connect for a split second, then disconnect. I was able to connect to other open networks at church, stores, etc. by just inputting the password and would connect and stay connected. The phone also remembered passwords.
This seems to have worked for me:
I have McAfee Mobile Security and turned off web security and wi-fi security temporarily.
From Settings<Wi-Fi click 3 dots upper right corner<add network and manually input the network name<changed security to whatever you are using WEP, WPA/WPA2 PSK, etc< then input password <and save.
I entered the information for my 2.5 GHz and the 5.0 GHz strated working too.
Hope that helps someone.
Mike C

9878 said:
After Lollipop (5.0), I had problems with my wi-fi connecting with my same Netgear N600 router/system I have always used. My phone would see my router both 2.5 and 5 GHz, but I would input my password and my phone would connect for a split second, then disconnect. I was able to connect to other open networks at church, stores, etc. by just inputting the password and would connect and stay connected. The phone also remembered passwords.
This seems to have worked for me:
I have McAfee Mobile Security and turned off web security and wi-fi security temporarily.
From Settings<Wi-Fi click 3 dots upper right corner<add network and manually input the network name<changed security to whatever you are using WEP, WPA/WPA2 PSK, etc< then input password <and save.
I entered the information for my 2.5 GHz and the 5.0 GHz strated working too.
Hope that helps someone.
Mike C
Click to expand...
Click to collapse
I will definitely try that if I can get it to turn on. It just sits there for ever saying turning on WiFi and won't actually turn on!
Sent from my Nexus 5 using XDA Free mobile app

jb0ne said:
'
Nexus 7 2012 here. Just flashed 5.0 - EXACT same problem.
Did you ever find a fix?
---------- Post added at 12:28 AM ---------- Previous post was at 12:12 AM ----------
The 5.0 factory images don't come with a radio.img, so we're presumably still using the same radio - are you using a cellular nexus?
Click to expand...
Click to collapse
Yes, a Nexus 5. All the modems are available here: http://forum.xda-developers.com/goo...t/modem-nexus-5-flashable-modems-efs-t2514095
---------- Post added at 10:26 AM ---------- Previous post was at 10:25 AM ----------
PeyWetWork said:
where would i find this kk radio and how to flash it because this wifi is driving me insane
Click to expand...
Click to collapse
All Nexus 5 Modems are here: http://forum.xda-developers.com/goo...t/modem-nexus-5-flashable-modems-efs-t2514095
Flash like you would any other file from recovery.

silberj said:
I flashed the kk radio and don't have anymore issues. Yes, kk radio with lollipop works nicely. Seems the issue is the lollipop radio.
Click to expand...
Click to collapse
silberj said:
Yes, a Nexus 5. All the modems are available here: http://forum.xda-developers.com/goo...t/modem-nexus-5-flashable-modems-efs-t2514095
---------- Post added at 10:26 AM ---------- Previous post was at 10:25 AM ----------
All Nexus 5 Modems are here: http://forum.xda-developers.com/goo...t/modem-nexus-5-flashable-modems-efs-t2514095
Flash like you would any other file from recovery.
Click to expand...
Click to collapse
cheers
Flashed so will see how it is at work later tonight where i've been having endless wifi problems since updating

Try this: http://www.youtube.com/watch?v=8NGd50iJ83w should solve most issues.

gamer.11 said:
Try this: http://www.youtube.com/watch?v=8NGd50iJ83w should solve most issues.
Click to expand...
Click to collapse
Never used 12 or 13 anyway (still had problem on 11and lower. I use 5g while using the kk radio, I have not tried with lollipop radio. Essentially, let lollipop works with 5g as long as you have the kk radio installed. Thanks for your help, it's really amazing it hasn't been fixed by Google yet.

tried kk radio last night and it was deffo better than the lollipop radio but still got alot of dropouts which never happened on KK, had to turn wifi on and off again to get signal back

Possible solution to wifi speed issue.
Blackbox421 said:
Hm do you guys also have a slower Internet connection after upgrading to lollipop? Somehow my Internet was lot faster on KitKat
Click to expand...
Click to collapse
Try changing router dns, router wifi channel uninstall Adobe Air and anti virus.
I has having a 30 second delay getting a website to pull up or data access in all apps.
I did a bunch of things all at once so Im not sure which of the 3 fixed it.
I removed Google dns from my router.
Changed my wifi channel from auto (was on 1) to 6. Most of my neighbors were on channel 1. (interferance maybe(.
Removed AVG
Removed Adobe Air.
Yes I should only do one thing at a time but I was getting pissed.
Both my Nexus 5 and Nexus 10 had the same problem. My Nexus 5 worked perfectly fine on LTE though.
So I think it was probably the wifi channel or the dns server settings had gotten messed up somehow and changing these cleared it up.

I'm having the same problem on my Nexus 7. Wifi is slow and drops out every few minutes since I installing Lollipop. I factory reset and flashed the official 5.02 and it didn't help. Wifi was perfect on Kit Kat.

WiFi Connection Failure

Hi.
I only have one wifi network around atm. My N5 was working fine with it, and yesterday it started disconnecting from it.
Right now, when I try to connect, it connects for 3 or 4 seconds (it gets an IP address and actually connects to the Internet) before jumping back to data connection. When entering the Wireless menu on my phone it says "WiFi Connection Failure".
I thought I might have tweaked something I shouldn't (since also yesterday I installed Franco kernel and App Ops), so I went back to stock (using the Nexus Toolkit) and in the process I updated to the newest 5.1 release (I had LMY47D version and upgraded to LMY47I).
It didn't help. I also tried changing the router channel and security type to no avail.
Of course, I also tried to turn airplane mode on/off and forgetting network. And I just downgraded to LMY47D to see if that was the problem. But it didn't fix it.
I'm attaching the logcat. I hope I did it properly.
Any suggestions? Thanks!
UPDATE: I noticed it works in Safe Mode. I'll try to find which app is causing it.

I'm having exactly the same problem.
Updated to 5.1, after a run with Nike+ and Runkeeper, with GPS and Cellular Data on, battery drained and phone switched off. After a recharge, this problem emerged, different ROMs, different stock versions, different kernels. Nothing seems to make wi-fi work again.

WiFi problem

I've noticed WiFi problem in my moto g 2015.
My home WiFi is not connecting, it reacts like gone through infinite loop. My home WiFi is having WPA2 protected access.
Every else's WiFi is connecting to my phone.
Please help.

It would help if we had much more details. A link to a video would be perfect. Does this happen with any other Wi-Fi networks?
keyur1131 said:
I've noticed WiFi problem in my moto g 2015.
My home WiFi is not connecting, it reacts like gone through infinite loop. My home WiFi is having WPA2 protected access.
Every else's WiFi is connecting to my phone.
Please help.
Click to expand...
Click to collapse

Thanks for respond.
And yes it happens with some other WiFi networks.
vicks1008 said:
It would help if we had much more details. A link to a video would be perfect. Does this happen with any other Wi-Fi networks?
Click to expand...
Click to collapse

Try factory resetting the device.

keyur1131 said:
Thanks for respond.
And yes it happens with some other WiFi networks.
Click to expand...
Click to collapse
Did you manage to resolve your wifi problem?
I bought the Moto G (2015) 2GB RAM / 16GB ROM for my wife and she's having problems with the home wifi. It often says there is a "connection error" and loops to try to connect again and then fails. Her work wifi seems to function ok.
Having read about similar problems with older moto gs, people recommended (1) turning on and off airplane mode. (2) changing channel number of router.
Both sometimes work and sometimes don't. But it's not really a permanent solution. I'm a bit reluctant to do a factory reset and reinstall everything if it won't resolve the problem. The device came with the latest firmware already installed (5.1.1) and I haven't rooted or unlocked bootloader so should be a pretty clean install.
Anyway, would like to hear that factory reseting could resolve this issue or not before trying.
Thanks for any advice!

Mine does it every now and then. I just unplug my router, wait a minute, plug it back in, and then it connects.

bobbyphoenix said:
Mine does it every now and then. I just unplug my router, wait a minute, plug it back in, and then it connects.
Click to expand...
Click to collapse
Yes. It works for me too. But what happens if you're on a public or work wifi where you can't reset the router? It doesn't really seem like a long term solution.
Is this a standard problem with this phone? Anyone else have a similar problem or preferably a solution?
Cheers

tomaquet said:
Yes. It works for me too. But what happens if you're on a public or work wifi where you can't reset the router? It doesn't really seem like a long term solution.
Is this a standard problem with this phone? Anyone else have a similar problem or preferably a solution?
Cheers
Click to expand...
Click to collapse
Yeah resetting other than home router is not the answer. It's an Android issue as all my phones do it from time to time. I haven't been able to figure it out. The other "fix" if you can't reset the router is try going into the Wi-Fi settings, and forget the network/name, and then add it back as new. It takes longer, but it could work for you. That's how I get around it when connecting to work when it won't auto connect.

Hi, I had also faced the same problem with a open wifi network which is free for 15 mins ..
Other than that one ..i had every router connected to my phone..
I was thinking the problem is not in your phone.. It's in router which might be old ��
Because old routers will have 802 a or something which are in compatible to some phones..
Or the router is not allowing your phone to get connected.. As your phone is latest and it has advanced protocols inscribed in it..
Do one thing.. Shed some light on this now :
1) router model (if known to you)
2) phone models which got connected to that router and it's operating system version (like 5.1.1)
And there is also one more point.. I found our phone might find problems connecting to 5ghz band router ..while it works fine for smaller routers like 2.4ghz
We can decide when you dig some info about the questions I mentioned...
We will get answers

Just turn off wifi and then turn it on it will fix the problem

banerjeeayan1996 said:
Just turn off wifi and then turn it on it will fix the problem
Click to expand...
Click to collapse
You would think it would be that simple, but it's not. It just sits there "Connecting", then nothing, then "Connecting". Keeps cycling like that.

nandakis4 said:
Hi, I had also faced the same problem with a open wifi network which is free for 15 mins ..
Do one thing.. Shed some light on this now :
1) router model (if known to you)
2) phone models which got connected to that router and it's operating system version (like 5.1.1)
And there is also one more point.. I found our phone might find problems connecting to 5ghz band router ..while it works fine for smaller routers like 2.4ghz
We can decide when you dig some info about the questions I mentioned...
We will get answers
Click to expand...
Click to collapse
My router is a netgear CG3100Dv3 (using WPA2-PSK [AES] encryption) and uses 2.4 GHz. I don't think it's the router's fault though because I've had many friends connect with a variety of phones and none of them have had the problem before. I currently have a Oneplus One (android 5.0.2) and have used a Nexus 4 and Samsung Galaxy S (1) on this router without problems. Maybe it's a problem with android 5.1.1 as I guess not many of my friends have it yet. I've written to motorola support but they still havent got back to me.
bobbyphoenix said:
It's an Android issue as all my phones do it from time to time. I haven't been able to figure it out. The other "fix" if you can't reset the router is try going into the Wi-Fi settings, and forget the network/name, and then add it back as new. It takes longer, but it could work for you. That's how I get around it when connecting to work when it won't auto connect.
Click to expand...
Click to collapse
Strange. I've never had a problem before with wifi. Maybe I've been lucky until now. Yep - have tried forgetting and reconnecting to wifi signal. Again, a temporary solution that will quickly become irritating when there shouldn't really be a problem for such a simple operation.
banerjeeayan1996 said:
Just turn off wifi and then turn it on it will fix the problem
Click to expand...
Click to collapse
It's a temporary solution but a pain in the arse if you have to reset the router every few hours. And as I said before, what happens when you can't connect to a router which you can't reset? (i.e. public, work)

Change the router's channel, then refresh the wifi in the phone.
Sent from my SM-T530NU using Tapatalk

Firstly i agree that our Moto G has some kind of issue with some routers.. but there will be solutions for them from the ROUTERS POINT OF SIDE to make it work
i have read about your router .. Things i suggest (if you have already done them then let me know )
1) your router has option to change MODE to get speeds more than 150mbps.. try changing that 802.11 MODE , restart your Phone and Router and also keep CHANNEL to AUTO , try changing the security WPA to others also..
2) your Wifi of your phone will have a MAC address , copy that and paste in your Router to allow this device..
i am still finding info on your problem..
the reason why i think your Router can solve the problem is : i had once read about 802.11 b/g/n/ac types.. i am getting a doubt that they are the ones causing the problem.. if you are aware of it
have a look at this bro once : http://www.smartmobilephonesolutions.com/content/cant-connect-to-wifi-on-android-smartphone
in this he said that Wifi fix apps can solve the easy problems..:highfive: , hope you find solution

nandakis4 said:
Firstly i agree that our Moto G has some kind of issue with some routers.
Click to expand...
Click to collapse
Hmm. That doesn't sound promising. Will they sort it out with the next firmware update? Are motorola even aware there is this problem?
nandakis4 said:
1) your router has option to change MODE to get speeds more than 150mbps.. try changing that 802.11 MODE , restart your Phone and Router and also keep CHANNEL to AUTO , try changing the security WPA to others also..
2) your Wifi of your phone will have a MAC address , copy that and paste in your Router to allow this device.
Click to expand...
Click to collapse
Ok. Will change channel to auto mode. It was already on "up to 300 Mbps". Will also put MAC addresss in the router.
However this still relies on having access to the router. What happens when you don't have access. If this is going to happen on many routers then I prefer to return the phone and buy one which never has this problem.
nandakis4 said:
have a look at this bro once : http://www.smartmobilephonesolutions.com/content/cant-connect-to-wifi-on-android-smartphone
in this he said that Wifi fix apps can solve the easy problems..:highfive: , hope you find solution
Click to expand...
Click to collapse
I'll give a wifi fix app a go to. But they just seem to automatically delete known wifi SSIDs and passwords.
Another option would be to root and install new ROM and radio, but would prefer not to.
It seems like a lot of Nexus 5 users on 5.1.1 are having wifi problems too:
https://productforums.google.com/forum/#!topic/nexus/4zdMLo2Pn9Y;context-place=forum/nexus
https://productforums.google.com/forum/#!topic/nexus/yx5kGasv2lE;context-place=topicsearchin/nexus/category$3Aconnecting-to-networks-and-devices
Anyway, thanks for you advice!

Just a quick update if there is anyone else reading this thread with a similar problem.
I changed the channel mode to auto and that has seemed to fix the problem. The moto g seems to connect without problems now. I didn't enter the MAC address nor used a "wifi fix" app so far.
Fingers crossed...

I have the same problem. Wifi just stops working and had a ! Symbol beside the wifi icon. I have probably had a 100 phones and devices connected to this router without a problem. I have changed a bunch of settings the router and it didn't help.
Disabling wifi off then on works, but that is no solution. I will try anther Rom or kernel. I am on resurrection 5.1.1

tomaquet said:
Just a quick update if there is anyone else reading this thread with a similar problem.
I changed the channel mode to auto and that has seemed to fix the problem. The moto g seems to connect without problems now. I didn't enter the MAC address nor used a "wifi fix" app so far.
Fingers crossed...
Click to expand...
Click to collapse
Finally you made it :highfive: thanks for this reply, i have been waiting for this answer ..

choder said:
I have the same problem. Wifi just stops working and had a ! Symbol beside the wifi icon. I have probably had a 100 phones and devices connected to this router without a problem. I have changed a bunch of settings the router and it didn't help.
Disabling wifi off then on works, but that is no solution. I will try anther Rom or kernel. I am on resurrection 5.1.1
Click to expand...
Click to collapse
My problem was slightly different in that the phone wouldn't even connect to the wifi signal. It would cycle continuously between "connecting" and "authentication error".
Does it work with other routers?
nandakis4 said:
Finally you made it thanks for this reply, i have been waiting for this answer ..
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Click to collapse
Thanks for your help! I'm still a little wary that the phone will have problems in the future on other routers, but it's a good enough fix for now. Hopefully a later firmware update will sort it out.

Unfortunately, my wife took the moto g on a business trip last week and could not connect to any wifi signals (her colleagues did not have a problem).
Not sure what to do now. I'm in contact with motorola support but they don't have any suggestions yet (apart from blaming the router - which has never had a problem with any other devices!)
---------- Post added at 02:01 PM ---------- Previous post was at 01:05 PM ----------
tomaquet said:
Unfortunately, my wife took the moto g on a business trip last week and could not connect to any wifi signals (her colleagues did not have a problem).
Not sure what to do now. I'm in contact with motorola support but they don't have any suggestions yet (apart from blaming the router - which has never had a problem with any other devices!)
Click to expand...
Click to collapse
Well I just emailed Amazon and they're sending a replacement. Hopefully this will solve the problem