B127 to B137SP03 update trouble - Ascend Mate 7 Q&A, Help & Troubleshooting

Hi All,
Early this morning a update was proposed for my MT7-L09...
This update went automatic and successful, it's was from V100R001C00B127 to V100R001C00B137SP03.
But...since the update I constantly get a 'Huawei Swype has stopped' message.
And there is no more keyboard popping up when I want to enter text...in any application.
It renders my phone a bit useless
Any ideas? Thanks!

Stonemason said:
Hi All,
Early this morning a update was proposed for my MT7-L09...
This update went automatic and successful, it's was from V100R001C00B127 to V100R001C00B137SP03.
But...since the update I constantly get a 'Huawei Swype has stopped' message.
And there is no more keyboard popping up when I want to enter text...in any application.
It renders my phone a bit useless
Any ideas? Thanks!
Click to expand...
Click to collapse
Restore phone .. (do bckp b4)

Right on Simona,
I did a factory reset and all went fine again.
Restoring the backup...and 'bob 's your uncle' !
Thanks for the advice, splendid!
Cheers,
Ive

Related

"No Firmware" - Message after failed update / Should we even be trying?

After the phone rebooted and failed when i click "Software Update" i get "no firmware" and it won't let me retry. Also should we even be trying to update from what I'm reading this update was not approved or released by Samsung.
. .
Yeah that doesn't work after every reboot i get "The Update was not completed. No update is applied to your phone". You hit "ok" go to Software Update and "no firmware" and i did change the date. So from this stand point i have no way to even check for a update.
I beleive what is happening is that the phone some how tries to "resume" the update when you click the 'software update' button. I get the "failed update no update" message every time i reboot my phone, and i have the 'no firmware' error. I restored a backup from yesterday, the failed update message went away and i could get to the check updates screen but it would fail to connect to the servers (and still threw me in to a 24h wait ((has anyone found the file/setting that has that info in it?))) so i restored the backup i did before i restored, and i got the failed update error once. but not anymore, and i am now able to check for updates and download it.. (still fails on prepairing) ((keep in mind this latest restore was earlier giving me the 'no firmware' error))
sorry for the runon.. im way too tired to care right now... blasted phone is tickin me off LOL its 1/2 updated and im not sure if its working 100% anymore
Same issue
I have the same issue. I updated my phone before going to bed, and I do not remember if it was successful or not. It looks like it was, from my build# and the fact that I have QuickOffice app now. I originally received the text that an update was available.
Since the update, every time I restart my phone (10+ times) it says "Congratulations! New software update for phone now installed. Phone is now ready for use".
However I just get the "No Firmware" when I try to update, where previously it would only allow me to check every 24 hours.
Firmware version. : 2.1update1
Baseband version. : I897UCJH7
Kernel version. : 2.6.29 [email protected] #2
Build number. : ECLAIR.UCJH7
Anyone else have this issue? Anyone know of a fix?
Ejh28 said:
Anyone else have this issue? Anyone know of a fix?
Click to expand...
Click to collapse
For this particular situation the only thing I've found in my research is to do a factory reset, which "solved" the message reappearing every time the phone boots and allows you to check for new firmware.
I was having the exact same issue and was able to use the Kies Mini to update. Super easy and worked perfectly! There is a sticky about how to do it in the main part of this forum
Ejh28 said:
Anyone else have this issue? Anyone know of a fix?
Click to expand...
Click to collapse
Did you try this - http://forum.xda-developers.com/showpost.php?p=8394579&postcount=4 ?
It clears the log that doesn't let you try again for 24hrs, so this may also fix your problem. It's worth a try, anyway.
tanneji said:
I was having the exact same issue and was able to use the Kies Mini to update. Super easy and worked perfectly! There is a sticky about how to do it in the main part of this forum
Click to expand...
Click to collapse
Ok, when I get home from work I'll try Kies. With all the issues reported with it, I was going to wait and see if they released an updated version.
JRd1st said:
Did you try this - ?
It clears the log that doesn't let you try again for 24hrs, so this may also fix your problem. It's worth a try, anyway.
Click to expand...
Click to collapse
Yeah this is not a problem with the whole "only able to check for updates once a day" thing. This is one of the many problems from the OTA attempt at an update.
JRd1st said:
Did you try this - ... ?
It clears the log that doesn't let you try again for 24hrs, so this may also fix your problem. It's worth a try, anyway.
Click to expand...
Click to collapse
That seemed to work...
RGardner said:
That seemed to work...
Click to expand...
Click to collapse
I flashed to the leaked Froyo instead of messing with it anymore.

Stuck on lockscreen - androidui has stopped

Moto G 16GB, bought off Amazon.co.uk. Rooted and flashed 4.4.2 before it was pushed to the device (I think it was an image off US version, found it in these forums back when I got the phone). I've been getting a prompt to install some Motorola US update for a few weeks, it pops up every now and then, has gone away when I tapped "No, thanks" option. All was fine until this morning...this is a really weird problem.
I don't know if the phone updated itself overnight, but when I dismissed the alarm this morning I couldn't get past the lockscreen. I put in my lock code and the phone had the stock wallpaper, then cycled to black background, then back to stock wallpaper and then I got a pop up saying "Unfortunately, the process com.android.systemui has stopped." and I was bumped back to the PIN lockscreen. Tried again, same thing. Now it doesn't even say anything about androidui, just cycles between black background and stock wallpaper and kicks me out.
Tried hooking it up to a PC and Mac, but neither recognized it and the phone appeared to be just charging. Power cycled it a dozen times by holding down the power button for about 6 seconds and I always end up with the same problem of not getting past the lockscreen. Every time I boot the phone now it says "Android is upgrading... Optimizing app 1 of 1". This is why I thought maybe I was pushed some incompatible US update?
Underneath it all the phone works fine, got the alarm this morning, received an SMS, answered a phone call. I can even get to the camera from the lockscreen. Is there any other options besides complete wipe and starting from the beginning again?
Probably OT, but I've always had trouble with the launcher quitting, no matter what launcher I'm using, on Moto G and the previous GNex.
Any help is appreciated, I'm bummed.
Hi,
i've today the same, exactly the same problem. It's strange, because i can't reset my phone to factory default, i went to the recovery menu, then "factory", but it only rebooted...
My "solution":
I reinstalled the original firmware:
http://forum.xda-developers.com/showthread.php?t=2542219
Then all works fine.. No matter why this error occurs.. an automatic firmware update? ..i don't know...
the exact same thing happened to me today out of nowhere and i'm about to leave on a trip, i'm so angry!
Jeez...well, looks like I'm not the only one. WTF happened? I left on a weekend trip too and I'm P.O.'d. I haven't been too religious with my backups either, that's why I was trying to find a way to back things up before wiping it all, but it looks like I'm out of luck. Guess a full wipe is in order.
hmmm i'm a complete dufus when it requires ADB, i've followed the procedures at the link but everytime i try to enter an input cmd says "mfastboot is not a recognized command"
electrictimes said:
Jeez...well, looks like I'm not the only one. WTF happened? I left on a weekend trip too and I'm P.O.'d. I haven't been too religious with my backups either, that's why I was trying to find a way to back things up before wiping it all, but it looks like I'm out of luck. Guess a full wipe is in order.
Click to expand...
Click to collapse
my phone wasn't even rooted, pure stock kitkat, i'm taking my heavy ass old notebook with me and will spend my days off trying to fix this **** it seems
a.monteiro said:
hmmm i'm a complete dufus when it requires ADB, i've followed the procedures at the link but everytime i try to enter an input cmd says "mfastboot is not a recognized command"
Click to expand...
Click to collapse
Take a look:
c) If the firmware file you downloaded is a .xml.zip file then download Motorola Fastboot mfastboot-v2.zip (attached to this post) and extract the .exe into the same folder as the stock firmware files (the same folder as the .bin and .img files). If your firmware is a .tar.gz file then skip this step.
I'm debating if I should go ahead and restore the firmware OR wait for Motorola to right their wrongs!
a.monteiro said:
the exact same thing happened to me today out of nowhere and i'm about to leave on a trip, i'm so angry!
Click to expand...
Click to collapse
Same situation....
ifishy said:
Take a look:
c) If the firmware file you downloaded is a .xml.zip file then download Motorola Fastboot mfastboot-v2.zip (attached to this post) and extract the .exe into the same folder as the stock firmware files (the same folder as the .bin and .img files). If your firmware is a .tar.gz file then skip this step.
Click to expand...
Click to collapse
I... did that, but obviously not the correct way, i'm downloading the files on my note and will try again. Maybe I should unpack the firmware files at some specific place? The instructions said nothing about this so I did nothing.
zofari said:
I'm debating if I should go ahead and restore the firmware OR wait for Motorola to right their wrongs!
Click to expand...
Click to collapse
Just reminded me that my phone is still within warranty, doing this restore may void it?
a.monteiro said:
I... did that, but obviously not the correct way, i'm downloading the files on my note and will try again. Maybe I should unpack the firmware files at some specific place? The instructions said nothing about this so I did nothing.
Just reminded me that my phone is still within warranty, doing this restore may void it?
Click to expand...
Click to collapse
My phone is back working..at the cost of wiping out all my data.
zofari said:
My phone is back working..at the cost of wiping out all my data.
Click to expand...
Click to collapse
Guess this is the only way out of this, then. What a mystery... I wonder if this is the "Welcome to Lenovo" update 1.0 lol.
i'm getting a "missing AdbWinApi.dll" although i've installed all the applications required, any help?
edit: guess i also need the android sdk, right?
edit2: got it, just copy the dlls from the minimal adb directory into the firmware directory and it's good to go, just configuring my newly restored device, thanks all
I wonder why this happened? I was using google play store at the moment, updating the flipboard app...
a.monteiro said:
I wonder why this happened? I was using google play store at the moment, updating the flipboard app...
Click to expand...
Click to collapse
I guess It's the problem of flipboard app!
My father's phone is also experiencing this issue, I can't even reset the phone to factory settings.
This occurred when I was also updating the flipboard app... seriously I'll have to RMA this...
----------------------
So I also have an issue where when you unlock the screen, it just locks back up (no android dialogue saying that com.android.systemui has crashed, but the same result).
I'm also unable to go into bootloader -> Recovery to factory reset the phone.
I stupidly tried to uninstall the flipboard app and reinstall it and it killed the phone... it's now stuck and quite annoying.
I'm 99% sure it's Flipboard.
Looks like others are having issues with Flipboard too
http://forums.androidcentral.com/moto-g/391289-something-seriously-wrong-my-moto-g.html
----------------
I solved the issue by following the instructions here:
https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/97329/p/30,6720,9050
how could a flipboard update screw android so badly? what a strange day
edit: they seemed to have pulled the update back or fixed it though, during my restore flipboard installed without issues
Holy S*** I'm in the same situation. It's definitely the Flipboard update that caused everything. Support just acknowledged me but never gave me any solution. I'm running ART and I think that was contributing the problem. It's terrifying knowing how a single app can completely ruin your phone!!
Anyway guys, is there anyway I can save my pics and stuff before I wipe my data?
Good detective work, I now remember updating the Flipboard app w/ bunch of others as well when things were still all good. Could this be remedied if Flipboard would manage to push a working update? I really don't wanna wipe everything, and I'm not sure I can.
Word from Flipboard (via Twitter):
"Flipboard does not support the experimental OS ART at this time."

How to stop lollipop from installing automatically?

I have just noticed my G3 is taking the ota without asking for my approval. How can I stop it from doing it again? Thanks in advance.
Secret Menu
I went to the dialer keypad and typed in 3845#*850#, the 850 is my model number. Change it to your model # and secret menu will appear. Tap on WLAN settings and it will show OTA updates and pick disable. That's it. Worked for me.
Did that but the phone will still try to install. The reason I know is because my phone will be boot looping in twrp. At first I thought I did something crazy until this morning I saw a message saying phone will install update and will reboot in 10 seconds. Good thing is that I have the boot loop fix zip file in my sdcard.
I kept having this happen to me as well, even after disabling the option in the secret menu. I ended up installing the 855 minus 5 ROM.
I actually had that happen as well. My whole system was gone and stuck in twrp. I downloaded the copy of the 10f stock file and the zip fix file. Thought everything was good, then the update popped up again in the notifation bar, so I made a backup in twrp and tried disabling notifications. The next morning it started to auto install and it failed. Stuck in twrp again, ran my backup then disabled notifications again. Haven't seen the update again in the notifications. Hopefully it won't come back.
Using TiBu, I disabled/froze com.leg.lgfota.permission and Software Update and I have not had any issues.
Sent from my LG G3 D850
So I tried Titanium Backup. Couldn't figure out how to do it. I also noticed I couldn't send or receive MMS pics. Did some searching and on Google Play, there is an app called Disable Service. Download the app, open it, click on system at the top, scroll down to Google Play Services and click on it. Scroll down to SystemUpdateService and uncheck the box. I also went down to software update and unchecked all 3 of those boxes. Restart your phone and you're done. I also re enabled the setting in the secret menu. Now my pics come through again and the update disappeared when I restarted the phone.
Can the OTA be undone?
auky said:
I have just noticed my G3 is taking the ota without asking for my approval. How can I stop it from doing it again? Thanks in advance.
Click to expand...
Click to collapse
This may be a dumb question but I had something similar happen and I'm desperately looking for a way to reverse things. My D850 was rooted, still stock but tweaked to PERFECTION, and I was under the false impression that the OTA checked for root and wouldn't proceed, so when I got the notification that the update was available I dismissed it and didn't think about it. Next morning I woke up to find the OTA happened without any action from me and of course I lost root. The phone is now really sluggish with numerous nuisances and I hate it. AT&T really f'd up my perfect G3. I chose not to factory reset or clear the cache as some have suggested to improve performance. I guess I was hoping that with everything still installed there might be some hope to regain root.
I'm reading about people going back back and flashing zip files but I don't get how it's being done. I did not have a custom recovery installed but I did have a backup with Titanium, although I obviously can't get into that now without root. The really odd thing is that Softcard still thinks it's rooted and won't run. Anybody have any ideas?
Thanks,
...Joe K.
jkovacs89 said:
This may be a dumb question but I had something similar happen and I'm desperately looking for a way to reverse things. My D850 was rooted, still stock but tweaked to PERFECTION, and I was under the false impression that the OTA checked for root and wouldn't proceed, so when I got the notification that the update was available I dismissed it and didn't think about it. Next morning I woke up to find the OTA happened without any action from me and of course I lost root. The phone is now really sluggish with numerous nuisances and I hate it. AT&T really f'd up my perfect G3. I chose not to factory reset or clear the cache as some have suggested to improve performance. I guess I was hoping that with everything still installed there might be some hope to regain root.
I'm reading about people going back back and flashing zip files but I don't get how it's being done. I did not have a custom recovery installed but I did have a backup with Titanium, although I obviously can't get into that now without root. The really odd thing is that Softcard still thinks it's rooted and won't run. Anybody have any ideas?
Thanks,
...Joe K.
Click to expand...
Click to collapse
I'm afraid you wont be able to go back to rooted kitkat without having to clean install as there is no root for Lollipop yet.
aybarrap1 said:
Using TiBu, I disabled/froze com.leg.lgfota.permission and Software Update and I have not had any issues.
Sent from my LG G3 D850
Click to expand...
Click to collapse
Hey aybarrap just curious if the TiBu freezing has held up. Took your advice and did the same. Just curious if you've had any issues so I can be on the lookout.
adosin said:
Hey aybarrap just curious if the TiBu freezing has held up. Took your advice and did the same. Just curious if you've had any issues so I can be on the lookout.
Click to expand...
Click to collapse
I have NOT received a single nag or download for OTA. I have had these frozen for over two months without seeing any issues in the phone's operations. In fact I waited 10 days after the 10f was released before installing and had no issues.

Whatsapp constantly crashing

Hello, all!
First of all, English is not my first language so sorry for any errors that I might give.
My whatsapp worked well until last week. There, it started crashing everytime I opened it. Then I cleared the data and cache but it kept crashing. Then I uninstalled it and istalled it again. There it started working fine and I thought the problem was solved.
In the next day, it started crashing again. I had to uninstall it and install it again.
As you can guess this is really annoying...
Another thing that I have noticed is that when I install it again and it asks me to restore the data and I click yes it crashed again. but if I click in No it will work fine for some time...
I searched online but everything they told me to do I have already tried on my own.
I have a rooted HUAWEI P8 LITE. It currently has Systemless root with Magisk.
I hope someone can help

Camera doesn't load

Hi everybody,
I'm back with a new problem in my Honor 8 (FRD-L04)... I was one of the user who installed the faulty version 15.0 of the Magisk update, so as you can imagine my phone went into bootloop and had to go all over from a backup I did the past September. I was running the firmware version B385, and because I lost many important things for no backing up lately, I decided I would just update to the firmware version B389. My phone was rooted, so I had to flash a stock recovery and do a full package download for the update. Everything went smooth and the update worked well. I had to do a full wipe because after the update the bootloader locked and I unlocked it to root the phone once again. This happened 2 days ago, and today I tried to use the camera and this is were everything started going down. The camera simply doesn't load, if I clear the data and cache of the app and reopen the app, it shows the initial screen where you need to swipe it to start using the camera but after that it goes in some kind of opening closing loop, until finally it closes. When I try to open it again, it stays in a black screen until it closes. I have restarted the phone and cleared the dalvik/cache in TWRP but the problem persists. I don't know if this is important, but after starting the camera app and failing launching it, the flashlight stops working too. If i restart the phone, and start the flashlight it works well. I have been thinking in reinstalling the camera app, but I can't find the apk for it.
Hope somebody can help me with this small issue, so thanks in advanced
Rommco05 said:
Try to downgrade to an older version
Click to expand...
Click to collapse
Thanks for replying Rommco05... You mean to downgrade to the B385 update? or rollback to B381?
I have found the update.zip file for the B389 upgrade here http://gsmtube.com/android-tips-tri...89-android-7-0-nougat-update-europe-9747.html but the links appear to be broken..
Rommco05, can you help me how to downgrade? I'm a noob at this and your help would be greatly appreciated! thanks

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