Hello everyone,
I am having a major problem with my Nexus 5’s microphone (LG-D820). Before I continue, I have searched for threads with the same issue but none appears to be the same, despite being similar. I keep finding that others mention that other people can hear them as if they're distant from the phone. Others mention a fix by plugging in headphones and toggling speakerphone as a fix. None of these are true for my device. I found a bug report thread on Google’s bug list for AOSP (https://code.google.com/p/android/issues/detail?id=80251) but it has a small priority with no resolution to the issue.
Onto the issue: The microphone does not work at all unless I make a phone call and activate the speakerphone. Even sound recording apps or Google’s voice recognition search does not work. I have noticed that there is a 2 second static when trying to record audio using sound recorder, which is amplified by covering the mic on the top of the phone.
Since the mic appears to work on speakerphone, I figured it couldn't be a hardware problem. I tried restoring back to Google’s original build (4.4 KRT16M) for the nexus 5 to see if it was an issue with 5.0.1 and I had no luck. I literally tried every single build released by Google (KOT49H, KTU84M, KTU84P, LRX210, and LRX22C) and I have had no luck. I even went as far as installing Sailfish OS and Firefox OS to see if a non-android OS would fix the issue. No luck.
Desperate for a fix, I purchased the Charging USB Port Dock Connector Mic Flex Cable (for reference: http://www.ebay.com/itm/111297706019) to replace my old one and it didn’t fix anything of course.
At this point, I’m all out of options and afraid that I’ll have to buy another phone. I seriously do not want to stray from the nexus 5 but I don’t know what else to do.
Does anyone have idea what else I could try to fix the issue? Even any thoughts on why a non-android OS wouldn't fix the issue are welcome. Thanks in advance guys.
bump
Last shameless bump
You did a factory reset right?
zerosum0 said:
You did a factory reset right?
Click to expand...
Click to collapse
yes I did.
UPDATE AND FIX:
So upon reviewing the aforementioned AOSP bug list thread, someone posted a link to the product forums (https://productforums.google.com/forum/#!topic/nexus/kUrmrlzYJ_o[301-325]) and then a user by the name of Alexandre Macedo suggested pressing on the battery cover, just underneath the camera/flash.
So i tried it and it did in fact fix the microphone issue. I opened the phone again to see what could be the cause of the problem. From what I can tell, the vibrator motor needs to be pressed down to connect with the motherboard.
In all honesty, I do not understand why the vibrator motor should affect the nexus 5's microphone at all.
In addition, I noticed I need to now press and hold the battery cover at all times in order to use my microphone. I tried another battery cover (from my brother's nexus 5) and i still need to maintain the battery cover pressed down.
Anyone have any ideas how to fix this new yet less serious issue?
FINAL UPDATE:
After applying manual pressure on different parts of the exposed motherboard, I isolated the pressure point to the left part of the connector that leads from USB Charging Port/Mic up to the motherboard.
I tried cleaning out the port and the connector and it doesn't seem to work without applying a bit of pressure on the connector. At this point I'm thinking it's just some wear and tear or a bit of malfunction on the motherboard port.
To fix the issue I ripped a small piece of my business card and used a bit of double sided 2mm tape to hold the piece of card between the connector and the chassis covering the motherboard. This pressure seems to be more than enough to establish a proper connection.
Alas the issue is fixed. Hopefully this will help someone else in the near future. Thanks everyone for reading at least.
seromba said:
FINAL UPDATE:
After applying manual pressure on different parts of the exposed motherboard, I isolated the pressure point to the left part of the connector that leads from USB Charging Port/Mic up to the motherboard.
I tried cleaning out the port and the connector and it doesn't seem to work without applying a bit of pressure on the connector. At this point I'm thinking it's just some wear and tear or a bit of malfunction on the motherboard port.
To fix the issue I ripped a small piece of my business card and used a bit of double sided 2mm tape to hold the piece of card between the connector and the chassis covering the motherboard. This pressure seems to be more than enough to establish a proper connection.
Alas the issue is fixed. Hopefully this will help someone else in the near future. Thanks everyone for reading at least.
Click to expand...
Click to collapse
Hey man ! I think I'm having the same issue on my nexus 5, if I press on the back under the camera, it hears me, but if not the phone doesn't recognize my voice.
Speakerphone is okay, voice calls are working..
Can you help me ? Can you explain how should I fix that ?
Thank you a lot I'm desperated
jordanl68 said:
Hey man ! I think I'm having the same issue on my nexus 5, if I press on the back under the camera, it hears me, but if not the phone doesn't recognize my voice.
Speakerphone is okay, voice calls are working..
Can you help me ? Can you explain how should I fix that ?
Thank you a lot I'm desperated
Click to expand...
Click to collapse
hey man sorry for the late reply, i just got home from vacation.
so what i did to fix it (sort of) was put a little thick piece of paper between the plastic that covers the motherboard (top half of the phone, above the battery) and the battery cover in order to apply the pressure needed to press down on the connector/port for the Charging USB Port Dock Connector Mic Flex Cable (check my original post for reference) .
I used a bit of double sided 2mm tape to hold the paper in place. I had to sort of guess where to put the paper but it's pretty easy if you just take a look at the motherboard underneath the aforementioned plastic cover.
keep in mind i still have issues here and there when the battery cover shifts a little and removes the required pressure, so it's not a full fix.
if you need pictures, don't hesitate to ask. i'll post them asap if you do. good luck!
Having same issue exactly. I don't 'get' where exactly you put the piece of paper. Could you post pictures?
Thanks
newton23 said:
Having same issue exactly. I don't 'get' where exactly you put the piece of paper. Could you post pictures?
Thanks
Click to expand...
Click to collapse
I used MS paint to specify exactly where I placed the piece of paper needed to apply pressure. As a precaution, the photo with hands does not belong to me, I simply used paint on a photo from the iFixit website.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
The picture above shows the problem area (on my phone at least), which includes the USB charging port connector and the corresponding port on the motherboard.
This picture is an actual photo of my device. I used the 2mm double sided tape I had to affix the piece of paper on the white battery cover panel on the right. The red circle the left (the one on my actual device) is merely there to provide an idea of where you need to apply pressure on the phone in order to have the connector and port make a solid connection.
I started having issues with the battery cover getting a little bit loose because of the paper inside so I started using a tight case (a cheap $2 Chinese knockoff case i found on eBay) to keep the battery cover and paper intact.
Also keep in mind that the vibrator motor is right above the spot I mentioned for the piece of paper so if your phone begins to have a flaky vibration, the piece of paper may be too thick.
As I mentioned in previous posts, this is by no means a permanent fix to the issue. I've come to the conclusion that this issue is hardware related and most likely a problem with the motherboard. I absolutely love my nexus 5 and I can't think of another phone I would want instead, so this "fix" will have to do. If anyone else finds a better solution, please don't hesitate to let us know!
Mine stopped working halfway through the day yesterday. Made calls all morning then zip.....pressing on the back of the phone works fine for speech input but is intolerable for phone conversation. Switching to speakerphone works fine, so I'm assuming its not an actual microphone problem. Doesn't record audio when video recording either. This sucks. Love this phone.
rehpot1 said:
Mine stopped working halfway through the day yesterday. Made calls all morning then zip.....pressing on the back of the phone works fine for speech input but is intolerable for phone conversation. Switching to speakerphone works fine, so I'm assuming its not an actual microphone problem. Doesn't record audio when video recording either. This sucks. Love this phone.
Click to expand...
Click to collapse
Yeah I had a lot of trouble pinpointing the culprit for this issue since it appears to be hardware related but has hints of software relation. I haven't found any other thread or website with anything similar to what I have tried so I don't have much information.
Seems like the only solution to the problem is pressing the back of the phone around that flash area but no one seems to try opening up the phone. If you find out any info not mentioned in this thread, please post your results so we can find a fix for it.
Thanks for that. I've put a small piece of thin cardboard with doublesided tape where you indicated. It is working... so far!
It's a pretty big workaround (in a way). Not sure what a more permanent solution would be. Hopefully this works for a while.
newton23 said:
Thanks for that. I've put a small piece of thin cardboard with doublesided tape where you indicated. It is working... so far!
It's a pretty big workaround (in a way). Not sure what a more permanent solution would be. Hopefully this works for a while.
Click to expand...
Click to collapse
I'm happy I could help.
I know it's kind of a hassle, I had to play with it a few times to get it to work again (either mic would give in and out or the vibrator motor wouldn't work).
Unfortunately for me, I dropped my phone and shattered the screen for the 2nd time and I decided it was enough money spent on my nexus 5... time to go check out the desolate page for the 2015 moto e.
rehpot1 said:
Mine stopped working halfway through the day yesterday. Made calls all morning then zip.....pressing on the back of the phone works fine for speech input but is intolerable for phone conversation. Switching to speakerphone works fine, so I'm assuming its not an actual microphone problem. Doesn't record audio when video recording either. This sucks. Love this phone.
Click to expand...
Click to collapse
So I bought a nexus 6 and decided to try and fix the nexus 5 by sending back to have it repaired. Because I bought the phone from the google website I started by going to their website clicking on support, reading about booting into safe mode, blah blah blah. Ended by clicking on the chat with us button.
After a little Q and A, ended up talking on the phone with someone in support (google) and they told me it was out of warranty but that I could send it into LG for repair. They transferred me to LG. Was told that LG would look at it and contact me with repair options. LG sent me a prepaid FedEx airbill that week, I sent it to LG. They sent me an email quote of $50 to repair or $150 to replace with refurbished. I chose repair. It's working fantastic. Your results may vary, but I was impressed with the process and the result.
The Same Problem
So... which is the final solution for this problem (I have this exactly problem). Have I to open it? if so, could you send me a video or something to guide me please.
It's works. Thank you!
seromba said:
FINAL UPDATE:
After applying manual pressure on different parts of the exposed motherboard, I isolated the pressure point to the left part of the connector that leads from USB Charging Port/Mic up to the motherboard.
I tried cleaning out the port and the connector and it doesn't seem to work without applying a bit of pressure on the connector. At this point I'm thinking it's just some wear and tear or a bit of malfunction on the motherboard port.
To fix the issue I ripped a small piece of my business card and used a bit of double sided 2mm tape to hold the piece of card between the connector and the chassis covering the motherboard. This pressure seems to be more than enough to establish a proper connection.
Alas the issue is fixed. Hopefully this will help someone else in the near future. Thanks everyone for reading at least.
Click to expand...
Click to collapse
I had the same problem and after teardown my device many times I tried this and works!!
Thanks!
seromba said:
FINAL UPDATE:
After applying manual pressure on different parts of the exposed motherboard, I isolated the pressure point to the left part of the connector that leads from USB Charging Port/Mic up to the motherboard.
I tried cleaning out the port and the connector and it doesn't seem to work without applying a bit of pressure on the connector. At this point I'm thinking it's just some wear and tear or a bit of malfunction on the motherboard port.
To fix the issue I ripped a small piece of my business card and used a bit of double sided 2mm tape to hold the piece of card between the connector and the chassis covering the motherboard. This pressure seems to be more than enough to establish a proper connection.
Alas the issue is fixed. Hopefully this will help someone else in the near future. Thanks everyone for reading at least.
Click to expand...
Click to collapse
Thank you! I have to replace my battery on the phone and before I could put it in my mic stopped working. I was considering calling Google, but didn't want to be without my phone. This was holding off my new battery replacement. Now I should be able to fix both. Thanks for the knowledge, I know what to look for.
seromba said:
I'm happy I could help.
I know it's kind of a hassle, I had to play with it a few times to get it to work again (either mic would give in and out or the vibrator motor wouldn't work).
Unfortunately for me, I dropped my phone and shattered the screen for the 2nd time and I decided it was enough money spent on my nexus 5... time to go check out the desolate page for the 2015 moto e.
Click to expand...
Click to collapse
Sorry to hear that you ended up needing to replace your Nexus 5 Pesky gravity. How is the Moto E working out for you?
This problem has come up recently for me during calls when I tilt my phone a certain way. No issues with voice recognition though. If you'd still bother to dredge this topic up, how did you find balance mic fix and vibration? I've been toying with the right size and thickness of the business card. Started off with a 9x3mm piece, which looked to fit about the red circle you had drawn--this worked but disabled the vibration. Tried pressing on the back of my battery cover, but vibration only worked for a couple seconds. Snipped it to 5x3mm and removed one ply from the card--vibration works but mic doesn't. I'm wondering if there's a certain way I should place it? Are there certain parts of the motherboard the card should or shouldn't touch (e.g. the metal surrounding the motor slot on the motherboard)? Been playing with this for the better part of 2 hours but don't know what considerations I should be making.
Much appreciated!!
Has anyone tried......
Has anyone tried to re-seat the the cable? I just did it to a co-workers N5 and it works just fine now.
Related
Has anyone else experienced the same issue:
- Keyboard is pretty wobbly on the base
- Top half of phone moves around when holding handset in talk mode (most annoying)
- You can actually twist the screen a bit on the base like it's loose
I am sending this unit back for exchange next week because I think it's faulty but just wondered if they are all like this or anyone else has found this to be an issue.
this is the same with my TP, so I think it's just the way the unit is assembled.
Same here.
But in this case I trust HTC, that it is stable enough. I always thought that the hinge of kaiser was too unstable to survive under heavy-use-conditions. But I was wrong. After over one year of heavy use the hinge of my kaiser became a bit flimsy but still was very stable. So I think the build quality of TP should be from the same quality.
Same here!
Just get over it dude, just wasting time. There is nothing special about your phone.
same here...
Made it even worse
OK, so just after getting the new unit it was kinda wobbly, but not too bad.
Now I was stupid enough to get myself a leather bag. It has a sheet of protective foil (0.5 mm thick) over the keyboard, so when the screen is closed, this foil is pushing the upper part away from the keyboard.
One week of using this crap bag and now I can actually pull the screen away from the keyboard 1mm or so (left side in closed position). And if I shake the closed phone holding the keyboard, i can see and hear the screen flapping.
I don't see a way of tightening it up myself. (Although I'm pretty do-it-myself guy, don't feel like taking this thing apart without instructions)
So I'm just getting myself an aluminium case, at least it won't get worse.
Yep, I posted a similar thread. You get used to holding it differently and it becomes less of a problem...
My latest gripe is that the top and bottom layer of keys (i.e. the space bar row and the numbers row) is slightly softer than the middle keys.
I think I'm just picky - deep down I really quite like this phone....
slimeSickle said:
OK, so just after getting the new unit it was kinda wobbly, but not too bad.
Now I was stupid enough to get myself a leather bag. It has a sheet of protective foil (0.5 mm thick) over the keyboard, so when the screen is closed, this foil is pushing the upper part away from the keyboard.
One week of using this crap bag and now I can actually pull the screen away from the keyboard 1mm or so (left side in closed position). And if I shake the closed phone holding the keyboard, i can see and hear the screen flapping.
I don't see a way of tightening it up myself. (Although I'm pretty do-it-myself guy, don't feel like taking this thing apart without instructions)
So I'm just getting myself an aluminium case, at least it won't get worse.
Click to expand...
Click to collapse
You should be happy, because mine is even softer/flappier than yours according to your text.
Hmm... Seems like a lot of people's keyboard is wobbly. Mine seems pretty tight to me though. Doesn't wobble at all. So... are you sure it's supposed to be wobbly?
renx2 said:
Hmm... Seems like a lot of people's keyboard is wobbly. Mine seems pretty tight to me though. Doesn't wobble at all. So... are you sure it's supposed to be wobbly?
Click to expand...
Click to collapse
I've only had mine for a few days now, but it is also very tight, doesn't wobble at all. Hope that doesn't change over time.
Sprint Touch Pro screen wiggle with loose keyboard & gap
I know firsthand that the HTC Touch Pro is NOT supposed to have a loose, wiggly screen/keyboard. Anyone that has this problem with their handsets has a defective device. I know that this is 100% correct because I purchased a Touch Pro the first day they came out and it had a perfectly tight keyboard/screen connection with no play whatsoever. I ended up having to bring it back to exchange it for a completely different reason, which I now severely regret. The second unit I received not only had the loose, wiggly connection between the two pieces where the screen (top piece) easily twists/rotates side to side and the keyboard would slide out too easily when you didn’t intend it to, but there was also a considerable gap between the two pieces (left side in closed position) so it was almost bowed. Before I brought it back for the second exchange I decided to call HTC customer service to see if they were aware of this manufacturing defect, since besides my own experience I had seen other posts on the internet regarding this exact same thing. HTC customer support did in fact confirm that they were aware of this defect with “some of the units” although the representative I spoke with did not go into detail since she really knew very little. The HTC rep did actually speculate though that she thought the rush to get enough units to market in time for the launch were to blame for the defects.
Someone also posted about this here: http://forum.ppcgeeks.com/showthread.php?p=514327
I also have this problem. top and bottom corners will now move 2-3 mm and you cant hit the volume buttons without holding the screen tightly square with the rest of the phone
renx2 said:
Hmm... Seems like a lot of people's keyboard is wobbly. Mine seems pretty tight to me though. Doesn't wobble at all. So... are you sure it's supposed to be wobbly?
Click to expand...
Click to collapse
Hmm.. really?
@TouchProExchanger the same with me and many others..
So, we can send to service because of this? When I was to purchase the device I asked about this "slide movement" and he said that this is normal..
Some Pics
Here is how much movement mine has...
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
This is for DSF and anyone else that has these defective units. The answer to your question of "can we send to service because of this?" is Yes. If you have only had the device for less than 30 days (which should be everyone that has a Sprint Touch Pro as of this posting) then you should be able to exchange it for a new one. As I mentioned in my last post, HTC is aware of these defective units, and I am assuming that at this point, Sprint is aware of this fact as well.
If you look at the pictures jbruns has posted above, you can see exactly what an extreme case of this defect looks like. His pictures clearly show what I have described, and I would think that anyone who encounters resistance from Sprint while attempting to return or exchange their device, could easily point them to this page and show them the pictures posted above. Considering how much we have paid for this PPC there is no reason why we shouldn't get one free of defects.
I'm about to send my TP back for exchange, but i have a couple of questions and been in a really bad mood the last couple of days:
1. Are they really about to change a 700€ device "just like that"? I mean, i would also like them to simply repair it, i have no intention to cut htc profits
2. could anyone with a WORKING device post some pictures? especially from the BACK of sliders underneath the display when the keyboard is opened? I always had a bad feeling, because it looks kinda bad sampled together on mine (will post photos as soon as a get another camera on my hands).
3. I own my device for approx. 28 days now, isn't this some kind of error i should get an exchange AFTER 30 days ? We have 6 months warranty in Germany and 1 month "right of withdrawal" (dict.leo.org, sorry), shouldn't i get this fixed after this period of time, too?
I'm really frightened i get some kind of an answer from o2, telling me that me myself forced the defect on my device. Is there a way to send it directly to HTC or aren't them responsible? I had a hard time getting the money together and just cannot look at my TP anymore without getting sad because it shows this defect and maybe falls apart one day.
Questions, questions, ...
Just got my fuze last week and got same problem. I went to my local ATT store yesterday and the unit they show me had same wobbly keyboard as well.
I just read a post on ATT Wireless Forums
" Apparently the wiggle that my device exhibits is normal. I had the AT&T rep pull 3 new ones and checked them all. I apologized for being a pain in the you know what - all are the same. New Tilts do the same thing.
Perhaps the phones that AT&T currently has in stock are all like this and it is a problem, but at this point I'm not worrying about it. "
It seems to me that I will get a replace unit with same problem if I send it back for exchange......
Mr.Sir said:
You should be happy, because mine is even softer/flappier than yours according to your text.
Click to expand...
Click to collapse
Just get over it dude, just wasting time. There is nothing special about your phone.
ifu77 said:
Just got my fuze last week and got same problem. I went to my local ATT store yesterday and the unit they show me had same wobbly keyboard as well.
I just read a post on ATT Wireless Forums
" Apparently the wiggle that my device exhibits is normal. I had the AT&T rep pull 3 new ones and checked them all. I apologized for being a pain in the you know what - all are the same. New Tilts do the same thing.
Perhaps the phones that AT&T currently has in stock are all like this and it is a problem, but at this point I'm not worrying about it. "
It seems to me that I will get a replace unit with same problem if I send it back for exchange......
Click to expand...
Click to collapse
Thanks for quoting me
Unless the wobble moves more then a 1/16", I wouldn't worry about it. Every Fuze I saw this morning (all new out of the box) were like mine.
There is going to be separation on the left side of the Touch Pro because the sliding mechanism is on the right. There is nothing to hold the phone together on the left side when closed.
In the exact opposite, the Kaiser suffers from separation on the right because it slides to the left.
The more you fuss with it, the greater risk you are taking with potentially damaging it.
Hi all,
I've recently had a crash - my N1 fell out from my pocket while climbing (stupid, I know..) - cracked screen, all that.. I've managed to replace the digitizer without big problems, but I have a more serious issue: the main (built-in) microphone stopped working and now I have to use the headset for every call
I've sent it to HTC service and they said the motherboard needs replacing and wanted me to pay 300$ for it..
Since it's quite a lot for a microphone, before buying the new one (at least 200$ for tho mobo alone) or sending it again to the HTC guys for repair, I'd like to ask you if there is anybody who had anything to do with those microphones or issues similar to mine.
The microphone itself is a small gold rectangle-shaped thing glued to the motherboard, but I cannot make out any markings on it (there seems to be something written on it, it's just not readable any more). It seems to be exactly the same as the noise-cancelling one near in the upper part of the phone. Of course, before cutting or soldering anything I'd like to know as much as I can..
So.. the questions are:
Has anyone repaired a thing like that or managed to replace a microphone on Nexus One motherboard? How could this be done?
Does anybody know where I could buy a microphone that would match?
I know it's a long shot (and a long post ), but I figured it's worth a try to look for somebody who might have some insight.
Thanks in advance,
Kuba
P.S. Could anyone move this question to Q&A, please?..first post gone wrong..
you could just buy a new one for under 300$ on ebay or a used one for less than 220 for everything new If something like that is messed up its not worth fixing, too much work
hitmanre,
thanks for the reply, but...
As I said, I figured the part on buying another mobo (or a broken N1 for parts) on my own.
I was just curious - from a DYI perspective - what's going on on the board and what's actually broken around the microphone.. If it was only the microphone then it should be easy enough to replace - but if it's a crack somewhere in the inner layers of the board, then bummer..
In fact, I opened my N1 again yesterday and cut the mic out...curious thing is that there seem to be only one connected soldered part between mobo ant the mic.. Could anyone explain how a microphone could work with a single connector? there doesn't seem to be any ground connection anywhere..
If I have some time, I'll post photos - but no sooner than in a week - going on vacation
See you,
Kuba
I have the same problem, and I live outside the service coverage area. I've had my Nexus One since May 2010, so it was more than one year old. It's really sad to quit such a really nice phone just because it can't make phone calls. It seems that nobody here in Lima know how to repair a N1. And I'm so afraid to open it...
I have seen 2 of these phones with the same issue. one mine and second a customers. and I have tried replacing the mic headset jack (headset jack can short out audio) and still nothing. mic works with loudspeaker but not in normal mode with earspeaker.
ok today I was able to get my hands on a working nexus. and swapped the upper flex and that fixed it.
the only thing is that we ordered this part from one of our sources to fix a power button (which is on the same part) and it had this issue. so I had to replace it again
blevinski said:
ok today I was able to get my hands on a working nexus. and swapped the upper flex and that fixed it.
the only thing is that we ordered this part from one of our sources to fix a power button (which is on the same part) and it had this issue. so I had to replace it again
Click to expand...
Click to collapse
I also have a problem with the mic suddenly not working and working again suddenly. So it must be a damaged flex since the phone has a dent on the upper left part of it.
Managed to drop my Sensation XE on the pavement and then stand on it (like an idiot).
LCD looks ok but the digitiser is completely shafted, has anyone successfully replaced theirs? I found the video guide below, looks doable but fairly difficult, just trying to work out if I should drop £30 on replacement parts or go to a repair centre (repair centre quoted £100)
http://www.youtube.c...h?v=T5bWl73O9ss
Sod it. Bought the digitizer. Reckon it's doable.
I nailed it.
Not sure I'd recommend the DIY route to anyone else as I think came very close to killing my phone, but I feel well ninja for pulling it off.
OK maybe I didn't nail it quite so much.
Phone works as expected, but camera crashes each time I open it. Front facing camera seems ok, rear facing camera just crashes out every time. I'm guessing it's not connecting properly.
Can't find anything about replacing digitisers affecting the camera, any ideas?
The camera is probably loose, check it again. Or the flex cables are broken and faulty.
Hello, I have a problem. Hoping someone has an answer. I have a Verizon HTC M8, yesterday I decided to disassemble the phone to just see what the insides look like, I didn't touch any other part, I tried to remove the top motherboard but I stopped because any further would damange the top board. Anyways, the GPS was working fine until I took the unit apart.
The problem: GPS location on Google map is at least a block off (tried different map apps, all are offset) and is facing the wrong direction. And GPS following is very very slow. Now I don't know if it has to do with an GPS antenna or what, maybe one of the prongs is not touching antenna, I've taken a photo of the phone from inside and I would like to know which area of the phone is exactly the GPS or maybe causing the problem . I've also attached a photo of the GPS problem, you can see in Google Maps navigation the pointer is wayy off the direction area. Please advise.
Question: What part may be causing the problem? (my guess is its the copper prongs from A-G).
Please help.
Thank you!
snanime said:
Hello, I have a problem. Hoping someone has an answer. I have a Verizon HTC M8, yesterday I decided to disassemble the phone to just see what the insides look like, I didn't touch any other part, I tried to remove the top motherboard but I stopped because any further would damange the top board. Anyways, the GPS was working fine until I took the unit apart.
The problem: GPS location on Google map is at least a block off (tried different map apps, all are offset) and is facing the wrong direction. And GPS following is very very slow. Now I don't know if it has to do with an GPS antenna or what, maybe one of the prongs is not touching antenna, I've taken a photo of the phone from inside and I would like to know which area of the phone is exactly the GPS or maybe causing the problem . I've also attached a photo of the GPS problem, you can see in Google Maps navigation the pointer is wayy off the direction area. Please advise.
Question: What part may be causing the problem? (my guess is its the copper prongs from A-G).
Please help.
Thank you!
Click to expand...
Click to collapse
In my opinion, this phone has kind of wonky GPS reception anyway. It's hard to tell exactly what's causing it, but my guess is that it has something to do with an unwanted contact, or the antenna itself, touching the metal casing directly. Also, You may have possibly loosened the connection of the GPS antenna when you played with the motherboard a little.
I'll try to find some better board schematics from the motherboard, maybe tomorrow when I have time. I haven't really been able to find some good diagrams on the actual phone internals itself. This phone is really difficult to take off and not too many people attempt it.
I would try to make sure that the internals are properly shielded when you put the case back on, and try to keep all of those contacts covered as much as possible when you throw the case back on. See if you get better GPS lock or if it fixes it all together.
Edit: Actually I changed my mind, I think all those contacts are supposed to contact the case to amplify the signal. Try to get all the contacts to touch the case as much as possible when you reassemble it. I think it's either the connection from a-g area, or on the bottom half k-n or even the q connector. Is your WiFi or NFC giving you any issues as well?
BadUsername said:
In my opinion, this phone has kind of wonky GPS reception anyway. It's hard to tell exactly what's causing it, but my guess is that it has something to do with an unwanted contact, or the antenna itself, touching the metal casing directly. Also, You may have possibly loosened the connection of the GPS antenna when you played with the motherboard a little.
I'll try to find some better board schematics from the motherboard, maybe tomorrow when I have time. I haven't really been able to find some good diagrams on the actual phone internals itself. This phone is really difficult to take off and not too many people attempt it.
I would try to make sure that the internals are properly shielded when you put the case back on, and try to keep all of those contacts covered as much as possible when you throw the case back on. See if you get better GPS lock or if it fixes it all together.
Edit: Actually I changed my mind, I think all those contacts are supposed to contact the case to amplify the signal. Try to get all the contacts to touch the case as much as possible when you reassemble it. I think it's either the connection from a-g area, or on the bottom half k-n or even the q connector. Is your WiFi or NFC giving you any issues as well?
Click to expand...
Click to collapse
@ Badusername, Thank you for your reply . Yes everything else (wifi/nfc/bluetooth) works perfectly fine. The accelorometer seems to be fine as well. Only part I try to remove/touch was from A-G area motherboard but that was held with adhesive so I didn't touch it any further, I didn't touch any other part. My guess is it's A-G area but not sure exactly which one is the GPS antenna so I can try to adjust it (if possible).
I jave the exact same problem. Did you figure anything out yet?
Any Updates?
snanime said:
Hello, I have a problem. Hoping someone has an answer. I have a Verizon HTC M8, yesterday I decided to disassemble the phone to just see what the insides look like, I didn't touch any other part, I tried to remove the top motherboard but I stopped because any further would damange the top board. Anyways, the GPS was working fine until I took the unit apart.
The problem: GPS location on Google map is at least a block off (tried different map apps, all are offset) and is facing the wrong direction. And GPS following is very very slow. Now I don't know if it has to do with an GPS antenna or what, maybe one of the prongs is not touching antenna, I've taken a photo of the phone from inside and I would like to know which area of the phone is exactly the GPS or maybe causing the problem . I've also attached a photo of the GPS problem, you can see in Google Maps navigation the pointer is wayy off the direction area. Please advise.
Question: What part may be causing the problem? (my guess is its the copper prongs from A-G).
Please help.
Thank you!
Click to expand...
Click to collapse
Same thing here had to pop the case to replace the volume button now gps will not get a fix, everything else working fine, any updates?
scotbott said:
Same thing here had to pop the case to replace the volume button now gps will not get a fix, everything else working fine, any updates?
Click to expand...
Click to collapse
Did you bend any of the copper prongs so that they no longer touch their antenna? That's usually the problem.
dottat said:
Did you bend any of the copper prongs so that they no longer touch their antenna? That's usually the problem.
Click to expand...
Click to collapse
Not sure which prongs you speak of. I reopened it and all antennae look connected and right but still no go...
---------- Post added at 10:53 AM ---------- Previous post was at 09:57 AM ----------
dottat said:
Did you bend any of the copper prongs so that they no longer touch their antenna? That's usually the problem.
Click to expand...
Click to collapse
Can't find a schematic anywhere that shows which antenna or prongs are gps related so I don't know which prong or antenna to mess with. I'm surprised there are no basic schematics anywhere...
scotbott said:
Not sure which prongs you speak of. I reopened it and all antennae look connected and right but still no go...
---------- Post added at 10:53 AM ---------- Previous post was at 09:57 AM ----------
Can't find a schematic anywhere that shows which antenna or prongs are gps related so I don't know which prong or antenna to mess with. I'm surprised there are no basic schematics anywhere...
Click to expand...
Click to collapse
I believe it's in the top board so make sure the ribbon cable is secured and not damaged. The metal prongs usually need to make contact with the case itself which often has the actual antenna stuck to it.
dottat said:
I believe it's in the top board so make sure the ribbon cable is secured and not damaged. The metal prongs usually need to make contact with the case itself which often has the actual antenna stuck to it.
Click to expand...
Click to collapse
Thanks for your help so far. Checked all prongs and ribbons on top left and they all look normal. They all still have a spring to them so that theyll touch the contacts on the back of the outside case. I'm out of options without finding exactly which part are gps related....
snanime said:
Hello, I have a problem. Hoping someone has an answer. I have a Verizon HTC M8, yesterday I decided to disassemble the phone to just see what the insides look like, I didn't touch any other part, I tried to remove the top motherboard but I stopped because any further would damange the top board. Anyways, the GPS was working fine until I took the unit apart.
The problem: GPS location on Google map is at least a block off (tried different map apps, all are offset) and is facing the wrong direction. And GPS following is very very slow. Now I don't know if it has to do with an GPS antenna or what, maybe one of the prongs is not touching antenna, I've taken a photo of the phone from inside and I would like to know which area of the phone is exactly the GPS or maybe causing the problem . I've also attached a photo of the GPS problem, you can see in Google Maps navigation the pointer is wayy off the direction area. Please advise.
Question: What part may be causing the problem? (my guess is its the copper prongs from A-G).
Please help.
Thank you!
Click to expand...
Click to collapse
Hey bud. Have you figured out the problem? I have a solution for you. Check this post http://forum.xda-developers.com/htc-one-m8/general/gps-harware-fix-teardown-t3023999 .
Macropoutsis said:
Hey bud. Have you figured out the problem? I have a solution for you.
Click to expand...
Click to collapse
Hi sorry for the late reply, fortunately I was able to replace it with HTC. I would still love to know the solution. Good to know for future reference
snanime said:
Hi sorry for the late reply, fortunately I was able to replace it with HTC. I would still love to know the solution. Good to know for future reference
Click to expand...
Click to collapse
I edited my previous post. Check the link.
Macropoutsis said:
I edited my previous post. Check the link.
Click to expand...
Click to collapse
Thank you Macropoutsis! Highly Appreciate it! :fingers-crossed::good:
snanime said:
Thank you Macropoutsis! Highly Appreciate it! :fingers-crossed::good:
Click to expand...
Click to collapse
Your welcome. Glad to help.
Is there any way to purchase the gold colored motherboard clips/pins that make contact with the case for the GPS module. While attempting to fix mine, the clip broke. I was looking to purchase this clip to attempt to solder it back to the board.
niv24 said:
Is there any way to purchase the gold colored motherboard clips/pins that make contact with the case for the GPS module. While attempting to fix mine, the clip broke. I was looking to purchase this clip to attempt to solder it back to the board.
Click to expand...
Click to collapse
I'm in the same boat. I don't think there's a way to replace the clip itself, only the board that has the clip on it. It shows up as a result for "HTC One M8 Motherboard Flex Cable". Here's the one I'm buying, it's around $60. You can see the little gold tab in the picture for it. Looking at that board's location on the phone, it looks like you'd probably have to remove the motherboard to get to it and replace it. Sounds fun. I had my phone apart for a relatively simple USB port replacement.
http://www.ebay.com/itm/271686259825
I know this is raising the thread from death but I too broke my tab off for the gps. I was able to fix it using a trimmed piece of thin sheet aluminum that I salvaged from an old Airport extreme. I trimmed it down to the size of the tab on the motherboard and used some conductive adhesive to stick it to the solder pad that the old copper tab was attached to. I then trimmed to down to length to touch the casing when the phone was reassembled. Its been working great now for a few months and its actually a much sturdier piece of metal. I can't say objectively since I don't have data to back it up but it feels like I get a faster GPS lock now.
Hello, hope everyone is doing well.
So all of the sudden the main microphone on the bottom of the phone stopped working. So I can only talk now using earbuds or on speakerphone, and ran the diagnostics which said contact samsung, who put me in touch with some third party.
Does anyone know if it's something I could repair myself or do I have to take it in to be fixed and about how much would each cost.
The only phones I have repaired before ha a straight class no curve. And no longer have a precise digital hotplate.
Or are there a another things I should be considering here? I have tried to look to see if there is dirt or anything but even using a jewelers loupe I couldn't really see anything.
Thanks in advance!
SpectraSoul said:
Spoiler: Post
Hello, hope everyone is doing well.
So all of the sudden the main microphone on the bottom of the phone stopped working. So I can only talk now using earbuds or on speakerphone, and ran the diagnostics which said contact samsung, who put me in touch with some third party.
Does anyone know if it's something I could repair myself or do I have to take it in to be fixed and about how much would each cost.
The only phones I have repaired before ha a straight class no curve. And no longer have a precise digital hotplate.
Or are there a another things I should be considering here? I have tried to look to see if there is dirt or anything but even using a jewelers loupe I couldn't really see anything.
Thanks in advance!
Click to expand...
Click to collapse
What happened before the "all of the sudden"?
If there was dirt in the inlet channel to the microphone, the microphone should pick up muffled sounds during the propagation of a strong acoustic wave.
What produced the message on the screen you attached?
If it's a hardware defect in the phone then you won't fix it yourself cheaper than at a service center, because you don't have spare parts and experience.
Usually immediately before the repair you should be informed of the cost. Calculate if it is cost-effective for you. Sometimes after such repairs there are further problems, because the main cause has not been removed
If it was blown or had a puncture, deformation or dirt then yes there would be some distorted sounds but I have tried recording audio in other apps.
There is a very short like disconnection click when recording out of that mic. Doesn't happen when I record from the other mic. But does make the same click of I start voice recorder but then no voice.
Didn't drop it or get it or get it dirty. Maybe I got a little moisture on it whenever I take a shower, but really not much, and the mic sealed. If it was the pcb board for the mic, that's like 15-20 on eBay, and if it's the actual mic like wiring, or driver I would just need the part number for the mic.
The image on the screen is from when you go through: Device care, then diagnostics. It gives the options to test all the functions that make your phone usable. I did then I reformatted. Did the tests again.
Yes you are right they said they couldn't give a price but maybe around 150.
I just sort of like fixing things yet have never attempted removing curved screen and without precise temp control I would worry about the battery.
I have most the tools and have removed flat screen glass on a 3d printers base hot plate. But because of the curve I wonder if it would need something to hear the edge at the same time.
I'm also on workers comp right now trying to save some money and curious if anyone has had a similar experience or at least had success fixing hardware problems or curved glass phones
Also just figured out that I can use my earbuds with bixby but can not get bixby or google to do voice to text through my Galaxy buds
Oops sorry last night I changed pages to check something and thought my post was deleted