Database Info

[Q] Phone Thinks I Am Roaming

Hello,
I bought my HTC Sensation about a year ago on Ebay. The seller claimed the phone was purchased outright and paid off. I checked the imei and it showed clean. When I got it, I popped my Airfire sim card into it and it worked fine. A month ago, I switched to Cricket as Airfire was going out of business. Cricket made me enter my imei. It said it was bad. I called T-Mobile and they said the seller defaulted on payments. They refused to help in any way. They told me to buy the phone direct from them next time. I told them I had proof I was buying it in good faith. They didn't care and apparently have no problem punishing the victim.
Anyways, when I got my Cricket sim and popped it in, my phone said I was roaming. It has said I was roaming for a full month now. I can send and receive calls, but my data is stuck at EDGE and some of the programs don't work since the phone thinks its roaming. I need to have "data roaming" enabled for data to work. Cricket ran some tests and eventually said I needed to do a factory reset.
So, I switched from the Android Revolution rom to the ViperS 5.2.1 rom. I did a full dalvik and cache wipe and reformatted everything but the sd card. I installed the new rom and kernal. Same thing. Phone still says I am roaming. Odd thing is, when I go to manually select carrier, my options are Cricket (current carrier), Airfire (previous carrier) and TMobile (stock carrier). Also, when I am using data, it has an "E" above the data. E is what Airfire used. Is there somehow somewhere a place that the phone is storing info through wipes?
I am s-off, rooted and debranded. I sim unlocked the phone myself. I am so stuck and think that only one of the geniuses on XDA are my only hope. I have went mental spending hours and hours on this. Some XDA peeps are smarted than HTC and Cricket combined, so please help me out here.
Thanks,
Grant

SuperGrant said:
Hello,
Thanks,
Grant
Click to expand...
Click to collapse
Hi grant, this is a very odd situation your in. With my sensation when I leave the UK and connect to another EU "partner network" is the only time my phone would jump into roaming mode. Is it possible that cricket is not directly supported in your area? Maybe they rent their local connection from another carrier and thats why your getting connected as roaming? Have you tried any other sim cards to see if they come up as roaming?
Sent from my HTC Desire S using Tapatalk

Hi heavy_metal_man
I am quite sure that At&t is Cricket's parent company so all of the towers should be At&t's networks. Also, I have checked it when in other cities and I get the same message, though I haven't traveled more than 30 miles away.
The previous sim with AirFire worked fine. I also popped out the sim for Cricket and put it in my mom's phone to see if it was the sim. Her's worked fine. She got the automatic Cricket update settings right away and was not roaming. Mine never got the Cricket pop-up so I had to manually enter all of the data info. Yes, odd indeed and I am lost.

SuperGrant said:
I am quite sure that At&t is Cricket's parent company so all of the towers should be At&t's networks. Also, I have checked it when in other cities and I get the same message, though I haven't traveled more than 30 miles away.
The previous sim with AirFire worked fine. I also popped out the sim for Cricket and put it in my mom's phone to see if it was the sim. Her's worked fine. She got the automatic Cricket update settings right away and was not roaming. Mine never got the Cricket pop-up so I had to manually enter all of the data info. Yes, odd indeed and I am lost.
Click to expand...
Click to collapse
OK, the info your adding manually, is that the same info as is registered when the card is in your mums phone? Same APN etc?
Sent from my HTC Sensation using Tapatalk

heavy_metal_man said:
OK, the info your adding manually, is that the same info as is registered when the card is in your mums phone? Same APN etc?
Hi heavy_metal_man. Yup. Same info. Only difference is that the info all loads automatically on hers. I do get automated texts from Cricket when I put the sim in my phone as did she, but I had to get the APN info from Cricket the first time because it didn't auto load. I am still wondering if it is a sim issue, but I expected my mom's phone to be roaming when I put the sim in hers. I was shocked when it wasn't. She just has a free stock phone from Airfire btw. Nothing fancy and nothing done to it.
Click to expand...
Click to collapse

SuperGrant said:
heavy_metal_man said:
OK, the info your adding manually, is that the same info as is registered when the card is in your mums phone? Same APN etc?
Click to expand...
Click to collapse
Hi heavy_metal_man. Yup. Same info. Only difference is that the info all loads automatically on hers. I do get automated texts from Cricket when I put the sim in my phone as did she, but I had to get the APN info from Cricket the first time because it didn't auto load. I am still wondering if it is a sim issue, but I expected my mom's phone to be roaming when I put the sim in hers. I was shocked when it wasn't. She just has a free stock phone from Airfire btw. Nothing fancy and nothing done to it.
Click to expand...
Click to collapse
Hmm. Are those 3 carriers the only ones available to you? I think the imei may be key here, if cricket know its a T-Mobile phone they may register that you are roaming. I think your previous carrier (airfire) was a Virtual mobile network, much like giffgaff in the UK ( which runs on the o2 network.) As such they may not have inforced the same imei policy's that cricket does. But this is just a hunch as I am on UK networks and we do things much differently. If you could ask about any friends and colleges that have different carrier simcards from our previous 3 you could gauge what carriers your phone is compatible with.
Worst case scenario you could maybe buy another broken htc sensation and perform a motherboard swap. This would solve your imei issue, assuming that it was the primary issue. But check the simcards first and report back
Sent from my Nexus 7 using Tapatalk

heavy_metal_man said:
Hmm. Are those 3 carriers the only ones available to you? I think the imei may be key here, if cricket know its a T-Mobile phone they may register that you are roaming. I think your previous carrier (airfire) was a Virtual mobile network, much like giffgaff in the UK ( which runs on the o2 network.) As such they may not have inforced the same imei policy's that cricket does. But this is just a hunch as I am on UK networks and we do things much differently. If you could ask about any friends and colleges that have different carrier simcards from our previous 3 you could gauge what carriers your phone is compatible with.
Worst case scenario you could maybe buy another broken htc sensation and perform a motherboard swap. This would solve your imei issue, assuming that it was the primary issue. But check the simcards first and report back
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
Hmm... There are only 3 carriers available. Should there be more? It's not tied to the sim? Everyone I know either still has Airfire and plans on switching to Cricket or has cdma so I have been out of luck with trying another sim. The only other thing I thought about was 4ext recovery. No matter what I flash; roms, kernals, firmware or radios, the recovery always survives of course. So, if the previous carriers are surviving the flashes, perhaps there is a place on the phone like the recovery where they are surviving.

SuperGrant said:
Hmm... There are only 3 carriers available. Should there be more? It's not tied to the sim? Everyone I know either still has Airfire and plans on switching to Cricket or has cdma so I have been out of luck with trying another sim. The only other thing I thought about was 4ext recovery. No matter what I flash; roms, kernals, firmware or radios, the recovery always survives of course. So, if the previous carriers are surviving the flashes, perhaps there is a place on the phone like the recovery where they are surviving.
Click to expand...
Click to collapse
Its unlikely to be to do with the recovery, no reason for it to keep anything like that. It's most likely the phones imei at this point, though im unsure as to why this was not an issue for airfire.
Do you know what firmware version you have? Have you flashed 3.33 by yourself?
Sent from my Nexus 7 using Tapatalk

heavy_metal_man said:
Its unlikely to be to do with the recovery, no reason for it to keep anything like that. It's most likely the phones imei at this point, though im unsure as to why this was not an issue for airfire.
Do you know what firmware version you have? Have you flashed 3.33 by yourself?
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
Yup, I flashed 3.33 universal after doing a super Cid. Well, maybe its time to just get a new phone, although I would really like to figure out this problem first. I am not the kind of person who can just drop things, lol.

SuperGrant said:
Yup, I flashed 3.33 universal after doing a super Cid. Well, maybe its time to just get a new phone, although I would really like to figure out this problem first. I am not the kind of person who can just drop things, lol.
Click to expand...
Click to collapse
I know how you feel. Maybe its because they cricket know the sensation 4g is a T-Mobile device and force you into roaming mode by default. I think its possible to overwrite the devices mid and cid, flash a sensation XE rom and effectively have a sensation XE. But such things can be quite dangerous and i couldn't say for definite if it would work to fix your issue :/ (not recommending anyone tries this without proper research and understanding :/)
Can you get access to another cricket sim without a contract? Just for testing?
Sent from my Nexus 7 using Tapatalk

heavy_metal_man said:
I know how you feel. Maybe its because they cricket know the sensation 4g is a T-Mobile device and force you into roaming mode by default. I think its possible to overwrite the devices mid and cid, flash a sensation XE rom and effectively have a sensation XE. But such things can be quite dangerous and i couldn't say for definite if it would work to fix your issue :/ (not recommending anyone tries this without proper research and understanding :/)
Can you get access to another cricket sim without a contract? Just for testing?
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
I believe I have already done that. When I go into info about my phone, it says Sensation XE. It also registers as Sensation XE in the Google play store. I was thinking about telling Cricket to send me a new sim. Otherwise, I have no access to one at this time.

SuperGrant said:
I believe I have already done that. When I go into info about my phone, it says Sensation XE. It also registers as Sensation XE in the Google play store. I was thinking about telling Cricket to send me a new sim. Otherwise, I have no access to one at this time.
Click to expand...
Click to collapse
I think that it would be your best bet, although your device is probably showing up on the play store as an XE because of its build.prop from your custom rom, not any advanced MID changes. although you can check by using the command
Code:
fastboot getvar all
this will show your your mid, cid and your imei among other things.

SuperGrant said:
I believe I have already done that. When I go into info about my phone, it says Sensation XE. It also registers as Sensation XE in the Google play store. I was thinking about telling Cricket to send me a new sim. Otherwise, I have no access to one at this time.
Click to expand...
Click to collapse
I've worked it out! Its a frequency issue. Cricket apparently only support cdma frequency's, while the sensation only uses gsm frequency's. So in order to connect your phone is bunnying onto a local gsm service, which is then redirecting you to cricket. Hence the roaming! If you want off the data roaming you will need to either swap to a different phone carrier or buy a cdma phone
Sent from my Nexus 7 using Tapatalk

Hi heavy_metal_man,
Cricket did use CDMA for most of the time, but they have switched to GSM. They send a sim now and are trying to switch all of their old customers to GSM. What I am having trouble figuring out is what frequencies they use. Perhaps my phone is not quite compatible. I am having trouble with that as well. GSM arena, Phonescoop and the other major sites kind of have different data as far as my phone goes. My phone is called "HTC Sensation 4G" as far as I know. Yet, they list no 4g capability or frequencies. Of course, I believe that would only affect data and I still should not show as roaming.
I have been unable to figure out fastboot since switching to the viper rom. It doesn't use usb mass storage anymore. It uses the new system in which the whole phone is recognized as a storage device by the computer. Forgot what they called it. I wish they hadn't changed it, and apparently Windows 7 should recognize it by default, but it does not. I am sure if I get enough time to put into it I will figure out how to use the fastboot commands again.
I am ready to give up and just get a new phone pretty soon. Would be nice if Cricket's customer service wasn't so worthless. It could still be the IMEI or something on their end that I can do nothing about but they have failed to provide any solution.

SuperGrant said:
Hi heavy_metal_man,
Cricket did use CDMA for most of the time, but they have switched to GSM. They send a sim now and are trying to switch all of their old customers to GSM. What I am having trouble figuring out is what frequencies they use. Perhaps my phone is not quite compatible. I am having trouble with that as well. GSM arena, Phonescoop and the other major sites kind of have different data as far as my phone goes. My phone is called "HTC Sensation 4G" as far as I know. Yet, they list no 4g capability or frequencies. Of course, I believe that would only affect data and I still should not show as roaming.
I have been unable to figure out fastboot since switching to the viper rom. It doesn't use usb mass storage anymore. It uses the new system in which the whole phone is recognized as a storage device by the computer. Forgot what they called it. I wish they hadn't changed it, and apparently Windows 7 should recognize it by default, but it does not. I am sure if I get enough time to put into it I will figure out how to use the fastboot commands again.
I am ready to give up and just get a new phone pretty soon. Would be nice if Cricket's customer service wasn't so worthless. It could still be the IMEI or something on their end that I can do nothing about but they have failed to provide any solution.
Click to expand...
Click to collapse
Sorry for my delayed reply, I noticed that cricket swapped out to gsm and I discovered that their gsm tech is actually supplied at&t as they bought them out.
So I looked at their coverage map for the area airfire operated and I noticed that they had 2 or 3 area that were only providing 3g support via a partner, so I assume that would put you into roaming. It might be worth a look at their map and confirm if you reside on one of these black areas ?
Sent from my HTC Desire S using Tapatalk

[Q] abroad - infuse can call only emergency - IMEI ok

I bought an infuse 4G in 2011 in USA then, the same year, I brought it with me in Italy, I unlocked it and it worked since then both in USA and in Europe. I deeply love this phone.
A month ago I accidentally broke some pins of the SIMM socket and then I thought to start using the infuse as a guinea pig to play with android and customized roms.
After many issues and trials and many "return to stock processes", I finally managed to have a working CM9 installed on it. It worked so well that I decided to repair the SIMM socket to use it again. I brought it to the repairing shop and I've got it back a few days ago.
Unfortunately, both with the american and italian SIMM cards I can only call the emergency number (911). Basically it can not register to any network. (btw I'm currently in Italy)
To my understanding if I can call and talk to 911 it should mean that the repairing was good.
I also called my provider to see if my IMEI number is blocked for some reasons but they have confirmed no bad records.
I tried returning to fix things following several guides like:
UCLB3_Unbrick_1.1
Odin_UCKE3_v2
No Voice or Data service after install of CM9 - ##72786#
Recover EFS
but I don't see any way out. The problem is still there and it doesn't change, doesn't matter what I do or what ROM is installed.
Unfortunately, I'm kind of lost here because, apparently, everything works and I don't have any error notification (or simply I don't know where to look at to make some debugging)
Do you have any idea, suggestion?
Thank you!

wwr said:
I bought an infuse 4G in 2011 in USA then, the same year, I brought it with me in Italy, I unlocked it and it worked since then both in USA and in Europe. I deeply love this phone.
A month ago I accidentally broke some pins of the SIMM socket and then I thought to start using the infuse as a guinea pig to play with android and customized roms.
After many issues and trials and many "return to stock processes", I finally managed to have a working CM9 installed on it. It worked so well that I decided to repair the SIMM socket to use it again. I brought it to the repairing shop and I've got it back a few days ago.
Unfortunately, both with the american and italian SIMM cards I can only call the emergency number (911). Basically it can not register to any network. (btw I'm currently in Italy)
To my understanding if I can call and talk to 911 it should mean that the repairing was good.
I also called my provider to see if my IMEI number is blocked for some reasons but they have confirmed no bad records.
I tried returning to fix things following several guides like:
UCLB3_Unbrick_1.1
Odin_UCKE3_v2
No Voice or Data service after install of CM9 - ##72786#
Recover EFS
but I don't see any way out. The problem is still there and it doesn't change, doesn't matter what I do or what ROM is installed.
Unfortunately, I'm kind of lost here because, apparently, everything works and I don't have any error notification (or simply I don't know where to look at to make some debugging)
Do you have any idea, suggestion?
Thank you!
Click to expand...
Click to collapse
My only thought would be did they really fix the pins? Seems one of them still isn't making contact. Return it to stock then return it to the shop where you got it fixed and say you are still having problems.

joel.maxuel said:
My only thought would be did they really fix the pins? Seems one of them still isn't making contact. Return it to stock then return it to the shop where you got it fixed and say you are still having problems.
Click to expand...
Click to collapse
i second this but if the shop that you send it to was in the US then its gonna be a while till you get it back but if they end up not being able too then i would suggest buying a new infuse since its about $80-100 on amazon which you would be able to unlock yourself then start from there but yea go to that shop and if they say its fixed try the sim in front of them to make sure it is fixed because returning to stock fixes most if not all issues

wwr said:
To my understanding if I can call and talk to 911 it should mean that the repairing was good.
Click to expand...
Click to collapse
I should add that 911 will work whether a SIM card is in or not, valid or not, working or not. Emergency Call is a safety feature that doesn't discriminate (will connect to any network available). This is why telco's ding you with a 911 fee every month rather than charging you for using it when you really need to.

Thank you all for the suggestions
joel.maxuel said:
I should add that 911 will work whether a SIM card is in or not, valid or not, working or not.
Click to expand...
Click to collapse
ha! that I didn't know and it changes EVERYTHING!! I thought that being able to call 911 mean I had no problem with the SIMM socket. After whatever you've told me I do believe that most likely the problem sits in the SIMM socket.
One question though: let's say that it wasn't welded well, is it then possible that I can see the SIMM number in the settings panel but it's still not working?

wwr said:
One question though: let's say that it wasn't welded well, is it then possible that I can see the SIMM number in the settings panel but it's still not working?
Click to expand...
Click to collapse
Hmm, I'm not aware of that view. Only know of the network display on the lock screen (including "No SIM Card - No Service").
Sent from my MyTouch 4G Slide using XDA Free mobile app

joel.maxuel said:
Hmm, I'm not aware of that view. Only know of the network display on the lock screen (including "No SIM Card - No Service").
In fact it does say "no service" but I can assure that I can see the SIMM telephone number and I can even launch some of the SIMM card tools (none of them really work though) without having any kind of error notification.
I'll bring the phone to the shop and we'll see. I'll keep you posted
Click to expand...
Click to collapse

joel.maxuel said:
Hmm, I'm not aware of that view. Only know of the network display on the lock screen (including "No SIM Card - No Service").
Sent from my MyTouch 4G Slide using XDA Free mobile app
Click to expand...
Click to collapse
i think he means in the phones number with the company...via settings>about phone>status

6th_Hokage said:
i think he means in the phones number with the company...via settings>about phone>status
Click to expand...
Click to collapse
Forgot about that listing. Think I know why. Just went to that page, and I get an "Unknown" for that value (and my phone portion is working fine).
So that's mixed information, but a pin not making contact still covers that issue. But what it could be is that Access Point Names or Network Operators is out of whack (these things can apparently stay the same between flashes - or at least restored backups - for some reason).
To get to these two options, go to settings, the equivalent of More... under Wireless & Networks (sorry, I'm not on stock at the moment), and select Mobile Networks.

6th_Hokage said:
i think he means in the phones number with the company...via settings>about phone>status
Click to expand...
Click to collapse
precisely

wwr said:
joel.maxuel said:
Hmm, I'm not aware of that view. Only know of the network display on the lock screen (including "No SIM Card - No Service").
In fact it does say "no service" but I can assure that I can see the SIMM telephone number and I can even launch some of the SIMM card tools (none of them really work though) without having any kind of error notification.
I'll bring the phone to the shop and we'll see. I'll keep you posted
Click to expand...
Click to collapse
So I just have got back my phone from the repairing shop and ... it works!!
So I confirm that there was an issue in the welding of the SIMM socket. So this means that it's possible to see / access SIMM information if one of the pins is not connected.
Unfortunately the guy wasn't capable to tell me much about what they did exactly (don't ask, too long to explain ) so I don't know exactly what was causing the issue but I'm pretty sure it was one unwelded PIN.
It's also definitely true that you can call 911 even if the SIMM is not working properly or is not well connected to the device.
Click to expand...
Click to collapse

wwr said:
So I just have got back my phone from the repairing shop and ... it works!!
Click to expand...
Click to collapse
Glad you got it sorted out.

[Q] Imported 1plus1 from China via Amazon - Cellular does not work - Help !

Hi All,
Taken delivery of a new one plus one today. Delivered and shipped by Amazon, but supplied by a company in China.
All elements of the phone work except the cellular. (wifi is fine)
Followed all the You tube clips to ensure sim is plugged in the right way. (i did manage to receive 1 message regarding a vm - thats all.)
No Cellular. BTW its on Orange / EE . In the settings the hardware does not appear to have the radio switched on.
Also no IMEI....
Does any one know if this can be fixed from a software perspective ?
I have upgraded other phones in the past but no experience with this one.
Any help greatly appreciated otherwise its going back to Amazon....
Thanks all.

Hi,
Try to look for a tutorial how to modify IMEI on android. I had a case with another phone similar issue. Just googled how to modify IMEI, entered one from back plate and it worked.

linasmit said:
Hi,
Try to look for a tutorial how to modify IMEI on android. I had a case with another phone similar issue. Just googled how to modify IMEI, entered one from back plate and it worked.
Click to expand...
Click to collapse
Is that not illegal?

is your carrier using wcdma or FDD-LTE? if so the chinese version has a network lock on these bands which I believe can be easily unlocked.

No read or bloga availble to Unlock Airtel wifi data card amf-311aw

Dear all,
Greetings!
I'm new to this forum.
I've been trying to research on airtel amf-311AW data card for last few days.
Apparently no information is available on internet regarding this WiFi device.
Its We-Wins manufacturing device from China.
I tried to talk to some unlocking local vendors. They also gave up saying its hard to unlock this device.
Couple of questions, if someone can help.
1) is this device really cant be unlocked?
2) why no post about it across internet.
3) can we band lock this device.
I tried to check javasript, the bandlock option is disabled. I tried to enable and submit band change but firmware default it to band 40 which is the worst speed.
Can anyone please help.
Thank you in advance.

I'm looking for the same, Do you got any solution?

No Luck Bro.
Some one please help.
I hate this device. very bad product..
Even firmware is also very bad.
I went to local shop and asked the guy to open the device.
He tried to put some value (bits 0-1) on the chip.
Now the device range is broken. :-(
Extremely disappointed with this device. Sheer waste of money

same model is selling in Russia as
megafon mr150-6. it supports 4g,3g and 2g also

Amyonb said:
Dear all,
Greetings!
I'm new to this forum.
I've been trying to research on airtel amf-311AW data card for last few days.
Apparently no information is available on internet regarding this WiFi device.
Its We-Wins manufacturing device from China.
I tried to talk to some unlocking local vendors. They also gave up saying its hard to unlock this device.
Couple of questions, if someone can help.
1) is this device really cant be unlocked?
2) why no post about it across internet.
3) can we band lock this device.
I tried to check javasript, the bandlock option is disabled. I tried to enable and submit band change but firmware default it to band 40 which is the worst speed.
Can anyone please help.
Thank you in advance.
Click to expand...
Click to collapse
Any solution founded Bro

got any solution bro?

I have a buddy who works on cruise ships. He had purchased a OnePlus 8T (KB2003) he is back in India now and unable to use any SIM.

I think its a network band issur. Is there a way to switch or unlock them?

Since it's your buddy who is having this problem, not you...
You should ask him to contact the nearest OnePlus official support center.
This gives him the chance to describe what happened exactly to a tec pro and the best chance to solve his problem without losing any data on device.
If he can't do that, ask him to backup any useful data on device, read any useful posts here [ https://forum.xda-developers.com/f/oneplus-8t-guides-news-discussion.11585/ ], and try to get his firmware a re-flash.

My buddy did go to the service centre in India, they were pretty much useless.

kesherini said:
My buddy did go to the service centre in India, they were pretty much useless.
Click to expand...
Click to collapse
Is your buddy you?
If not, tell him to learn how to unbrick his phone...

Lol, I find your comments funny. No I am not my buddy and the phone is not bricked, EU, and India have diffrent LTE, 5g bands and he didnt realise that while making the purchase. Now with the Indian simcard the phone doesn't connect to the network. And if you dont have anything but a snarky comment keep it to yourself.

kesherini said:
Lol, I find your comments funny. No I am not my buddy and the phone is not bricked, EU, and India have diffrent LTE, 5g bands and he didnt realise that while making the purchase. Now with the Indian simcard the phone doesn't connect to the network. And if you dont have anything but a snarky comment keep it to yourself.
Click to expand...
Click to collapse
Sure, relax.
The thing is, there are many potential reasons for this phenomenon, that your buddy's phone can not recognize any sim card:
1. Broken sim card, which is not likely because your buddy tried many sim cards;
2. Broken sim card slot, which is only repairable by tear down the phone and replace the slot itself;
3. Broken integrated circuit, this is hard to locate, especially if you work on a boat, the salt from the sea breeze can get into the phone and corrode the circuit, and this is not fixable;
4. Broken software, might be:
4.1. baseband firmware, which can be repaired by re-flashing the correct firmware (aka using msmtool, or fastboot commands);
4.2. android system application, if your buddy has modified or disabled some critical application, it may cause the sim card stop working too.
5. And many other possible reasons.
And you speculate that the reason is 4.1, but you're not providing more info.
Besides, it's your buddy's phone not yours, your buddy is actually the only person who knows what happened exactly before and after the glitch comes out, no one else can speak for the litigant.
So over all my suggest is, try to use msmtool to re-flash the whole system and see if it solves the problem.
If the problem is 4.1 or 4.2, your buddy's device would be repaired, and this method is way easier than typing fastboot and adb commands for beginner (many users have caused their devices to be completely bricked rather than stay dysfunctional by executing commands they know little about.).
But if msmtool can not fix it, then the problem might be in hardware (aka 1-3), it's better to try contact OnePlus after-sale warranty to have it replaced or refunded.

kesherini said:
I think its a network band issur. Is there a way to switch or unlock them?
Click to expand...
Click to collapse
I reckon not suitable for India (suitable for EU) cellular profile is activated on device.
Your friend needs to activate one for India using QPST&PDC.

Rootk1t said:
I reckon not suitable for India (suitable for EU) cellular profile is activated on device.
Your friend needs to activate one for India using QPST&PDC.
Click to expand...
Click to collapse
Thank you. That is helpful, I will try this when I get my hands on the phone.