[Q] Oneplus Stuck fails to wake up - ONE Q&A, Help & Troubleshooting

Guys please help me out. After waiting for a long time, I got my OnePlus Invite.
The phone is really good, especially the back, I really love it, specs are good and even battery lasts longer than expected
Everything's great except this one bug, a very annoying bug.
The phone very frequently, let's say, 4-5 times a day, fails to wake up and when I say 4-5 times a day, so believe me it's too much for me as I hardly use my phone.
NO matter what I try, double tap the screen or use the power button. The screen just doesn't response.
I can hear sound when I press volume keys, I hear the ringtones if someone calls me but the stubborn display just doesn't come back from sleep.
Ultimately I have to force restart my phone by holding the power button.
Things already tried
1. Disabled all the developer options, in fact, though I don't know how it happened, developer options are not even shown in my settings menu anymore. But I am getting the usual message "You are now 4 steps away from enabling developer options" when tapping the "build number".
2. Already disabled "Prevent from accidental wake-up".
This is just NOT acceptable on a brand new phone.
Please suggest.
P.S The phone is not even rooted.

Bump!
Anyone?

Related

Problem with hitting screen buttons when pulling phone out of pocket

When my phone rings, the screen turns on. It doesn't matter if I lock ir or not. The Answer and Ignore buttons are still pressable on the screen. Is there any registry setting I can change to make it so the screen stays locked when the phone rings?
I still want to have the option of pressing the Answer and Ignore physical buttons on my phone, but I keep accidently hitting answer or ignore on my screen when pulling the phone out of my pocket.
Thanks
If you install ACs Slide 2 Unlock then you will need to slide to answer or ignore a call. Should stoip the accidental pressing of on screen buttons.
That is not an option. It cuts my standby battery life down to half a day. w/o it I can standby w/o recharging for about a week including phone calls. I probably only talk on the phone a few hours a week though.
BTW I failed to mention that I am on WM6.1
What exactly what you like to do?
If you use a regular dialer the phone will turn on anyways.
If you want something else, like S2U2.. you'll have to accept it's requirements.
Tho, I'm not aware of the battery drain issue. my phone's running S2U2 and it's fine.
try playing with the preferences.

[Q] [SPH-D720] Back light appears to randomly shutoff

Over this past week the back light for my Nexus S 4G appears to randomly shut off. Right now it has happened about 5 times and when I need to use it right then, preventing me from just stopping to investigate what may be causing this. The screen still comes on allowing me to quickly unlock using the pattern and then restart by holding down the power button. The one time I was able to investigate a little I was navigating into the settings menu when the screen just went blank. I pressed the power button a few times and could see the hardware buttons below lighting up as if the screen was on but that was it.
I'm currently running Slim Bean (Android 4.2.1) Beta and will be trying another rom but wanted to see if anyone else may have encountered this issue before I bring it up with that thread.
Yeah experienced this too in most 4.2 ROMs that I've tried. Some people say it's a bug with the auto- brightness settings but I don't buy it since I don't really use auto-brightness but still get the error. I'm back to 4.1.2
Glad to hear. I was becoming worried I had some hardware that was failing.
I will turn auto brightness off and see how it goes.
Thank you
So it has happened quite a bit since my last post. Even with auto-brightness turned off. I'm blaming this bug for my alarm not continuing after I snoozed it a few times. (I know they are unrelated but its just really annoying).
It happened again about ten minutes ago and I managed to output a bug report feature on 4.2.1. Not sure if it is of any use to anyone. Message me if you would like it.

Touchscreen issue - lagging, unresponsive, textboxing, vibrating randomly

I factory reset my phone and during the process of signing in, agreeing to T&C's etc, a strange problem started occurring - the touchscreen became super unresponsive (had to press something three of five times for it to respond), however, at the same time, the phone would quickly vibrate on touch multiple times, but again, not actually do anything. Moreover, a weird blue text box started appearing around the options I touched and I can't swipe down to access the normal settings menu.
And to top it all off, if I long hold the power button to force restart/power off, it just won't do it. (tried the old "turn it off and on" trick to see it'll do the trick)
Everything was all normal until this point, had my phone for a couple of months, haven't dropped it or anything. Does anyone know why this is happening, and if so, how to fix this?
Thanks so much in advance!
shnk said:
I factory reset my phone and during the process of signing in, agreeing to T&C's etc, a strange problem started occurring - the touchscreen became super unresponsive (had to press something three of five times for it to respond), however, at the same time, the phone would quickly vibrate on touch multiple times, but again, not actually do anything. Moreover, a weird blue text box started appearing around the options I touched and I can't swipe down to access the normal settings menu.
And to top it all off, if I long hold the power button to force restart/power off, it just won't do it. (tried the old "turn it off and on" trick to see it'll do the trick)
Everything was all normal until this point, had my phone for a couple of months, haven't dropped it or anything. Does anyone know why this is happening, and if so, how to fix this?
Thanks so much in advance!
Click to expand...
Click to collapse
In fact, I can't swipe at all ... in the app drawer if I swipe, it just goes to the next app , instead of the next screen.

Help - My new SM-G930W8 S7 hangs on wake

Now this doesn't happen all the time every time, but usually around a notification and the screen is off, I go to hit a button to turn on the phone and it doesn't respond but the touch-keys are backlit. If Always-on Display is on, the screen is black regardless, not even showing the time or notifications. The only fix is waiting ~10 seconds for the phone to respond, which in some cases can be the difference between a missed call.
Now, seeing Always On Display off like that while it should be on made me think back to when I saw some sort of Nougat optimization setting that allowed me to select Always On Display, and as far as I remember, I did. That makes me think this process is killing AoD and it is taking that long to start back up, where the phone won't unlock until AoD (is back on and) can confirm that it's trying to wake up out of that state.
However, I don't believe this is the issue. I have turned off AoD and the issue still happened directly afterward, after a Messenger notification. This is stock firmware, however it is not factory firmware. I believe I downloaded it from Sam-Mobile, and they had the 7.0 Nougat upgrade that I would have gotten OTA with the factory firmware anyway.
Somehow I don't think it's the flashed firmware that is the problem, however please let me know if that's a possibility.
While the phone (or whatever) is hanging, I can still hold down the power button and I will feel haptic feedback as if the power menu has opened, and when the phone responds the power menu will be open, so the phone does still receive input. It just doesn't seem to act upon it or wake the screen properly. Is this perhaps merely a known Nougat bug or is it a glitch with my flashed stock firmware?
I'm sorry I don't have much more information. I do have Greenify, but I don't think that can or is set to disrupt anything that would affect the phone waking, or that would hang the OS, homescreen or whatever it is.
I haven't done other troubleshooting because I don't know what direction to attack this from, and that is why I have come here.
Help please!
Thanks in advance. :good:
UPDATE: It seems to happen directly after my screen shuts off from being on. So, if a notification wakes my phone but I don't interact with it in time and the screen goes off, when I press the power button it won't respond for ~10-15s. That's all I've really noticed... Anyone else have this problem??
BUMP.
Also, the same thing happens if I press the power button on my phone (by accident) and then go to turn it back on almost immediately - it won't respond for a while.
Cleared cache from recovery?
Got any settings enabled like "Keep screen off" which stops the screen coming on in your pocket, try disabling it in case that's causing it
Different gestures, disable them all in case they're messing with it
Last resort, factory reset
*Detection* said:
Cleared cache from recovery?
Got any settings enabled like "Keep screen off" which stops the screen coming on in your pocket, try disabling it in case that's causing it
Different gestures, disable them all in case they're messing with it
Last resort, factory reset
Click to expand...
Click to collapse
Won't be factory resetting unless I plan to root or something. I'll fiddle with the keep screen off setting that I do have on, and I highly doubt gestures would affect it but regardless I haven't enabled or used any. Thanks for the reply.
So the "Keep screen off" setting didn't affect anything. I turned Always On Display back on and I see the same issues. However, now sometimes I notice when I lock my screen or it shuts off, sometimes the AOD will appear and then quickly disappear, and stay in this hanging state for 10-15s. Then, if I haven't touched it during that time, the AOD will reappear. Any ideas? :/
So nobody else has this issue? This is still a problem, even if I press the power button and sometimes I'll want to turn it back on again as I just remember something to do before putting the phone away, it hangs on black for too long to be useful in that moment. The only potential solution is a factory reset?
Even if I lock the screen... If I try to turn it back on too soon, and I think it's specific timing... I have to wait 10-20 seconds. Sounds and vibrations still work.
UPDATE: This is still an issue. I've noticed a few more things, it does really seem like timing and as if there's some function in my phone literally not allowing me to turn on my screen - and I have never timed it but I think pressing buttons (power button) makes it take longer before it will respond again.
Kilva said:
UPDATE: This is still an issue. I've noticed a few more things, it does really seem like timing and as if there's some function in my phone literally not allowing me to turn on my screen - and I have never timed it but I think pressing buttons (power button) makes it take longer before it will respond again.
Click to expand...
Click to collapse
This happens for me also as a point of interest.
I am hoping that O solves it, since the monthly updates have never helped.
I haven't had this happen since upgrading to Oreo a week ago, so far so good!

Major issue with ZTE Blade 10: Screen refuses to stay off

I've gotten no help from ZTE themselves - they want me to do a factory reset and didn't even bother to read what my problem is. This is with the stock ROM for a ZTE Blade 10. I touch the power button and the screen doesn't stay off, instead turning on every time I move it (in the same vein as a "Lift to Wake" problem). This burned a huge hole in my battery the first day I had it, butt dialed a couple of people by opening my Contacts on its own, swiped important notifications away (including texts and reminders), and played with apps. I've managed to stabilize it some by tweaking some settings, but I haven't found a setting that disables this entirely.
I have screenshots of my settings in a second post, since I'm not allowed to post them in the original post.
Worth noting is that I have a custom lockscreen app, HiLocker, for which I set a five-second timeout. It does not seem to be the app, since the problem still presents itself when I disable it. Ergo, I either have to choose between changing that to instantly locking (thus making me enter my pattern again when my screen times out, even if I'm in the middle of using the phone) or keeping as is and dealing with this problem. I don't want this to be a choice. I want this five-second thing, but I want the power button to be absolute and keep the screen off until I push it again. My phone doesn't seem to understand something so basic: That's what the power button is for.
Does anyone know if there's a solution for this? Any pointers would be appreciated, thanks!
I hope this works.
https://i.imgur.com/uwdn8V5.png
https://i.imgur.com/aqd16Ko.png
https://i.imgur.com/RuhrvAV.jpg
Bump. Seems I can do that every 24 hours, and it's on the bottom of the page, so...
Still seeking any feedback. Anyone have any idea, or do I need to flash a ROM for the first time in half a decade?
One last try... can anyone help me?

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