Database Info

Can't download apps in play store: Error code (406)

Since today I'm getting an error (406) when trying to download an app in the play store. Is there a fix for this or does anyone have any idea how to solve this.

Try creating a new google account on your phone with new details and select it in the play store and see if you can download anythang

You could try clearing the cache and data of your market, or you could try removing your googleaccount from your phone and readd it after this.

Does it only occur for one special app?
IMHO the Web server returns a header containing the 406 error code, when detecting that the data it wants to return is not acceptable to the client.
Clearing the cache should solve the problem, if not I found the following:
There was a similar issue in Germany last year (older version of market, but maybe it'll help).
Google-Support described it as follows (translated!):
This error can occur, if you
- Delete the Google account, with which you have logged in your Android phone,
- Reset the phone to factory settings
- You register a new account in your Google Android phone.
This problem does not occur for all users. We investigate the problem and report back to you as soon as we have more information.
Community solution was (sounds funny, but...): starting youtube app --> logging in with your credentials (if logged in, resign and ignore possible error message), reboot (didn't work for all users).
Google solution: Open a ticket with them

In trying to troubleshoot this error myself, I've noticed I get the error when using Wifi for the connection, but everything works fine for using the 3G coverage.
Where I'm at there isn't a 4G connection, but I picked up a few days ago the new HTC Rezound through Verizon. I went to download Angry Birds Space and saw the error. I verified it was for all apps when I tried to download a different game. As mentioned above, the 3G connection works, but Wifi doesn't.
I do have the workaround but would like to figure out why the Wifi isn't working on Google Play. I can surf, use splashtop, and browse Google Play, it's just when I want to install and download that I run into this problem.
I tried clearing out the Google Play cache and that didn't work.
Any other suggestions?

Bohlareon said:
Any other suggestions?
Click to expand...
Click to collapse
I found some information about an optional Apache module called mod_security. This is a module that acts as an Apache firewall – it blocks a lot of the usual routes that we use to access i.e. websites (this module sends back an error code 406 if you're IP is not allowed to view or download the content you requested).
That could confirm Google's statement regarding opening a ticket with them.
But maybe we're delving into it to much now (hopefully grammatically correct).
There are several ways to limit the sources of the error ourselfs.
1. Can you download the games mentioned above through another wlan?
2. If not, it's time for debugging.
- Which radio, ROM version do you use?
- Did the download work before? (If yes, updated your ROM? Changed
anything else?)
- You can check your requests to Google Play and the according answers
with tcpdump or Wireshark (http://www.kandroid.org/online-pdk/guide/tcpdump.html or http://gadgetcat.wordpress.com/2011/09/11/tcpdump-on-android/) (1. connection with 3G 2. connection with Wifi)

Which ROM do you both use?

Funny enough, I think it is the Wifi we're allowed to join at our work that is causing the issue.. I went home, connected to my Wifi at home and was able to download just fine. There's a loose firewall of sorts here, that the network guy explained to me, that could potentially be putting the block on downloading from google play (although I can use Splashtop, surf via browser over Wifi, etc).
I guess it makes sense although others on other droid phones are able to download over the wifi just fine.
My phone - non-rooted HTC Rezound
Android 2.3.4
HTC Sense 3.5
Software number 1.02.606.6
Baseband 0.95.00.1017_24, 0.95.00.1013r

I had this problem. I disabled wifi, cleared play store data/cache, opened play store and let it do its thing while on data connection. After that's done, turn on wifi and works again.
Sent from my LG-P999 using xda premium

same problem

Have you checked your firewall settings or tried to connect to another wifi? Does it also occur with a 3g connection?

This problem occurs when u have Package Installer or Package Access Helper frozen or deleted. Its a system app and u shouldn do it if you want to keep your access over Google Play store.

You can try to clear cache and data for Google Play store and Google Services Framework and after that restart the device.
This should do the trick, at least for a while...

pspfat1004 said:
You could try clearing the cache and data of your market, or you could try removing your googleaccount from your phone and readd it after this.
Click to expand...
Click to collapse
Thank you!
clearing cache and data solved for me.
I think after rooting and restoring it restored some bogus half downladed apps.
Nexus 4 16gb

Sorry for bringing this thread back up but i am having the same error.
I cleared the data and cache on the Google play store and services and I still can't download any app from the play store what so ever.
I even uninstalled the play store and restored it by reinstalling a gapps package...but still nothing.
Do i need to reflash my ROM?
Any kind of suggestions will help me out.

coolfahad76 said:
Sorry for bringing this thread back up but i am having the same error.
I cleared the data and cache on the Google play store and services and I still can't download any app from the play store what so ever.
I even uninstalled the play store and restored it by reinstalling a gapps package...but still nothing.
Do i need to reflash my ROM?
Any kind of suggestions will help me out.
Click to expand...
Click to collapse
maybe it's silly but did you try to sign out and then sign in again?

I just removed my google account and readded it. I also cleared Google Play and Play services and then rebooted (I also made sure it refreshed my account through Play).
Still getting the same error...
(Im using a Nexus 4)

coolfahad76 said:
I just removed my google account and readded it. I also cleared Google Play and Play services and then rebooted (I also made sure it refreshed my account through Play).
Still getting the same error...
(Im using a Nexus 4)
Click to expand...
Click to collapse
from recovery did you try to wipe dalvik+cache?

Tried that, still nothing ;/

error 406
Hi Guys. I've rooted my HTC One x ,then did a unroot. Not sure what happened but cannot download from Google play Error 406. Can you kindly help. Thx

"Unfortunately google play store has stopped": what to do (general)

There are a gazillion threads on this topic, but most of them are about device-specific or carrier-specific problems. However google play store can stop for a number of reasons that are more generic. Googling them is a pain in the butt, as I recently discovered. This thread is intended as a place to collect them together. As well as checking here, it would be important to check on threads for your specific device and carrier, as they may have pushed a bad version.
Cause: Part-installed apps: something went wrong part-way through installing an app
Checking: Check in google play; if it says 'downloading' or 'installing' permanently, something is amiss
Solution: Try uninstalling the app (you may be able to reinstall it successfully afterward)
Cause: /mnt/sdcard is full
Checking: If you have a terminal, use the "df" command, otherwise use a capable file viewer
Solution: On a terminal, "cd /mnt/sdcard", then "du -s (dirname)" to check sizes, "rm -r (dirname)" to remove something (or use 'mv (dirname) /mnt/external_sd if you have an external sd card with some space). On a file viewer, move or remove relevant directories. You can't avoid this: if your sd card is full, you're definitely going to have to remove something (or move it to your external card) - the system isn't going to work with a full card. USE WITH CARE EITHER WAY. Whatever you remove cannot be retrieved, and removing the wrong thing can make your system or applications misbehave.
Cause: Corrupted data
Checking: Try the solutions in increasing order of severity.
Solution:
Go into Settings, then apps, then All, click on Google Play Store. Then:
Clear cache, Force stop, restart Google Play and retry​
Go into Settings, then apps, then All, click on Google Play Store. Then:
Clear data, Force stop, restart Google Play and retry​
Go into Settings, then Accounts and Sync, Click on your account, then on options icon, Remove account (ignore warnings - it's easy to restore)
Restart Google Play. It will ask you to add an account - add your original back in.​
Cause: Corrupted binaries
Checking: Not sure how...
Solution: Install an updated binary. This thread always seems to have the latest. But you should probably check your device and vendor lists in case there is a device-specific binary (I think the more specific binaries currently just add a different skin, but further information would be good). You may also need to reinstall google play services (thanks jpeg1900)
Or:
"I just reflashed the same gapps in CWM over the first installation, rebooted and had to wait a few minutes before Play Store actually started working again." - Thanks Nephatiu (see below).
Please feel free to add further info below. I'll try to incorporate all good nuggets into this post.
PS anyone know a better way to do tables in this wiki?

play store error at download
urilabob said:
There are a gazillion threads on this topic, but most of them are about device-specific or carrier-specific problems. However google play store can stop for a number of reasons that are more generic. Googling them is a pain in the butt, as I recently discovered. This thread is intended as a place to collect them together. As well as checking here, it would be important to check on threads for your specific device and carrier, as they may have pushed a bad version.
Cause: /mnt/sdcard is full
Checking: If you have a terminal, use the "df" command, otherwise use a capable file viewer
Solution: On a terminal, "cd /mnt/sdcard", then "du -s (dirname)" to check sizes, "rm -r (dirname)" to remove it. On a file viewer, remove relevant directories. USE WITH CARE EITHER WAY.
Cause: Corrupted data
Checking: Try the solutions in increasing order of severity.
Solution:
Go into Settings, then apps, then All, click on Google Play Store. Then:
Clear cache, Force stop, restart Google Play and retry​
Go into Settings, then apps, then All, click on Google Play Store. Then:
Clear data, Force stop, restart Google Play and retry​
Go into Settings, then Accounts and Sync, Click on your account, then on options icon, Remove account (ignore warnings - it's easy to restore)
Restart Google Play. It will ask you to add an account - add your original back in.​
Cause: Corrupted binaries
Checking: Not sure how...
Solution: Install an updated binary. This thread always seems to have the latest. But you should probably check your device and vendor lists in case there is a device-specific binary (I think the more specific binaries currently just add a different skin, but further information would be good).
Please feel free to add further info below. I'll try to incorporate all good nuggets into this post.
PS anyone know a better way to do tables in this wiki?
Click to expand...
Click to collapse
hi there,
i have some problems with play store at all. play store is runing well - BUT, if i like to download an app, the download never starts. it says "donloading" but there is no percentage.
after ~ 15 mins an error is on the display.
any idea?

Play Store hanging on download
Ralf-0815 said:
hi there,
i have some problems with play store at all. play store is runing well - BUT, if i like to download an app, the download never starts. it says "donloading" but there is no percentage.
after ~ 15 mins an error is on the display.
any idea?
Click to expand...
Click to collapse
Not sure. I had a similar problem at one time, and eventually discovered it was due to a specific app that had only half-installed itself (perhaps the tab had crashed halfway through the download, not sure, it's lost in the mists of time). Uninstalling that app got over the problem. However it might help someone (perhaps you) if you post the error message that you get on the display (people are likely to google it, so that you might get together with other people with the same problem).

I had issues with the Play Store earlier today and tried clearing the app cache and data to no avail, but found another simple fix. I uninstalled updates from version 3.8.15 back to 3.7.15. Worked like a charm.

Well, my Play Store recently crashed during updates, after which it wouldn't run any longer anymore stating that same message every time I try running it and also every time an app accesses the store for information (which seems to happen when I just open the apps). My sdcard wasn't full, clearing data and cache did nothing, no other data is corrupted, I replaced the market with a fresh copy apk, tried different versions, ... Nothing worked... So, reading the internet, I saw the final solution was to remove and re-add my Google account, but for some reason (not a rational one) I didn't really want to do this, so I went back to CWM recovery mode, reflashed the gapps zip I used the first time and rebooted... Once booted it didn't give me the error I usually get on any other boot since it started crashing, but when I tried running Play Store, it crashed again with the same message... Defeated I went to my Google accounts to remove, at which point (just before doing anything) I noticed the Updates-notification of the Play Store popping up in my notification drawer. I tapped it and Play Store booted, everything works again, and it updated itself back to the latest version, still without any problems.
So in short, if you don't ant to read the entire text:
I just reflashed the same gapps in CWM over the first installation, rebooted and had to wait a few minutes before Play Store actually started working again.
Dunno if this will work for anyone of you, 'cause it depends on the reason it's not working, but this possible solution should not be missing from your list since it worked for at least one person (me).
Greetz,
~ Nephatiu

Hotspot Shield VPN 1.3
just download Hotspot Shield VPN 1.3
http://www.androiddrawer.com/11257/download-hotspot-shield-vpn-1-3-app-apk/
and google play store will work again

What does Hotspot Shield VPN 1.3 have to do with Google Play not working?
That is an app which creates a VPN so you can access sites that are locked or not authorized.
Personally I went into Settings than Application Manager, then ALL, then Google Play Store.
After that i cleared all the data, force stopped the app and restarted it again.
It worked nicely.
alleshi said:
just download Hotspot Shield VPN 1.3
http://www.androiddrawer.com/11257/download-hotspot-shield-vpn-1-3-app-apk/
and google play store will work again
Click to expand...
Click to collapse

urilabob said:
Cause: Corrupted data
Checking: Try the solutions in increasing order of severity.
Solution:
Go into Settings, then apps, then All, click on Google Play Store. Then:
Clear cache, Force stop, restart Google Play and retry​
Go into Settings, then apps, then All, click on Google Play Store. Then:
Clear data, Force stop, restart Google Play and retry​
Go into Settings, then Accounts and Sync, Click on your account, then on options icon, Remove account (ignore warnings - it's easy to restore)
Restart Google Play. It will ask you to add an account - add your original back in.​
Click to expand...
Click to collapse
seems point 3 fixes it for me, but as soon as im back on the play store and starting to download something it just starts over again with the error message. Any ideas?

Not even sure how to describe this one..
Hardware: ASUS ME301T (MeMo Smart Pad 10)
Version: 4.2.1 (10.6.1.29, but it was happening on 10.6.1.25 as well)
Rooted, SuperSU installed for the multi-user support. Aside from that, the device is stock.
Play Store: 4.1.6 (4.0.something factory)
Setup:
2 users
Primary user has 2 Google accounts+FB account
Secondary user has a single Google account
Problem:
I have 43 apps installed on the primary user. If I install even 1 more, the app crashes when trying to load the list of installed apps. Doesn't seem to matter what the 44th app is. Uninstall it to drop it back to 43 and it works just fine again. Secondary user is at 46 and no issues. I've tried removing both Google accounts, clearing data+cache of the store, DMClient, and Download Manager, as well as removing the store updates. Nothing has worked. The only things left I can think of is trying to update the store manually via newer apk or a factory reset. I don't know what, if anything, ASUS changed in the store, as the installed size reports 10.46mb or so. Also want to avoid a reset for obvious pain-in-the-arse related reasons.
Any ideas?

I ran into a similar problem. After reading this thread, i tried a few of the suggestions. What ended up working for me was to go to the application manager, got to google play store, uninstall updates, and re install the factory version. Did the same for google play services.

same problem with 4.3.1.1
using a custom rom (LiquidSmooth) on a Galaxy Note II (N7100) international.
went through all the removing\reinstalling\clear cache tricks.. same error pops up every time i try to open the store, and sometimes just as a background process.
not sure if re-flashing will help... (cleared cache and dalvik too).
thoughts..?

ApeironTsuka said:
N
Problem:
I have 43 apps installed on the primary user. If I install even 1 more, the app crashes when trying to load the list of installed apps. Doesn't seem to matter what the 44th app is. Uninstall it to drop it back to 43 and it works just fine again. Secondary user is at 46 and no issues. I've tried removing both Google accounts, clearing data+cache of the store, DMClient, and Download Manager, as well as removing the store updates. Nothing has worked. The only things left I can think of is trying to update the store manually via newer apk or a factory reset. I don't know what, if anything, ASUS changed in the store, as the installed size reports 10.46mb or so. Also want to avoid a reset for obvious pain-in-the-arse related reasons.
Any ideas?
Click to expand...
Click to collapse
No good ones, but just wondering - is there any possibility it's the 43rd app that is the root of the problem? Perhaps its data is corrupted in play's database, and adding another app reveals the problem.

talamir said:
using a custom rom (LiquidSmooth) on a Galaxy Note II (N7100) international.
went through all the removing\reinstalling\clear cache tricks.. same error pops up every time i try to open the store, and sometimes just as a background process.
not sure if re-flashing will help... (cleared cache and dalvik too).
thoughts..?
Click to expand...
Click to collapse
Just in case you didn't try it, jpeg1900's suggestion of reinstalling google play services (rather than just google play) might be relevant here, in light of it crashing as a background process.

Unfortunately google play store has stopped
hello,
i bought a chinese phone - Vsun i9 but unfortunately it looks that is made for chinese market and google play doesn't work:
Unfortunately google play store has stopped
I had rooted the phone but still don't know how to activate google play
Could you help me and if someone knows if there is a custom rom for this phone to send a link.
thank you in advance!

4.5.10
Is this a bugs?? On note 3 original rom play store version 4.5.10 also has this problem, sometimes clear data on download manager / play service / play store can help, sometimes there is no choice, I remove gmail account and sign in again can help...
Why does this happen? Did google give any answer?

helpful topic
i found this very helpful.. thnks

remove account and work well, after few days the same problem occur again!!!! What happen to android? is it need to wait new google play new update?

I broke it!!!
after trying all the processes, several times
I am running Paranoid Android ROM and just wondered if changing hybrid profile of Google play store was contributing to app crashing?!?
note: I was able to open app but from opening menu could not go into any individual tabs (I.e. "apps") without crashing...
Changing hybrid settings back to lower DPI fixed issue and I have just set to the maximum DPI before app starts crashing
hope this helps others

Limited Relevance
alleshi said:
just download Hotspot Shield VPN 1.3
http://www.androiddrawer.com/11257/download-hotspot-shield-vpn-1-3-app-apk/
and google play store will work again
Click to expand...
Click to collapse
If your problem is due to google sites being blocked by a firewall (your company's, your ISP's, your country's, or whatever) this may be helpful. Be aware that you will need a site on the other end, outside the firewall, to route your google play communications.
If that's not your problem, this solution won't help.
Usually you will know - only a few countries block google, it's highly unlikely that a commercial ISP would, and you will know whether you are trying to do updates on your company's network.

There's a host file in system-etc- delete that file and reboot your phone and see if that works..
Sent from my Micromax A110Q using Tapatalk

RPC:S-5:AEC-0

The Play Store "Error retrieving information from server. RPC:S-5:AEC-0" problem seems to be quite pervasive across a wide range of devices.
In summary, the device suddenly begins to toast the above error message when updating or re-installing paid apps. The "(installed) My Apps" list is sometimes truncated, and the "(all) My Apps" list displays the error message and a retry button. Once it appears, for some users (myself included) even wiping and re-flashing the device won't make the error go away.
I just got off the phone with Play support. Even though I had just flashed my device, they asked me to remove my Play account from system settings, then reconnect it by opening Play and following the prompts. This produced the error.
They then asked me to wipe data on Google Services Framework, reboot the phone, and try to check my apps lists in the Play app. This, also, did not work.
After about 10 minutes I received this message from the Play support representative:
Hello!
Thanks for contacting Google Services Framework and for providing details about the issue you’re having on Google Play Based on the information you sent along, it appears you’re experiencing issue #7582577 from our known issues page, which is characterized by:
- Error RPC:S-5:AEC-0 when trying to download or update free or paid apps
- Error RPC:S-5:AEC-0 when trying to access “My Apps” in the Play Store on your device
Due to high volume of inquiries surrounding this issue, we won’t be able to keep you updated on the issue via this thread; however, you can find updates on this issue by checking our known issues page:
http://support.google.com/googleplay/bin/static.py?&page=known_issues.cs&ki_topic=1319135
If the issue you’re experiencing is not as described above, please let me know so I can continue to look into your case. If you feel your case is unique and is not this known issue, any further information you can provide (device logs, screenshots, etc.) that will help us pinpoint the problem would be very helpful - you can attach them to your reply, and I’ll take a look.
If you have any other questions feel free to respond to this email and I'd be more than happy to assist you.
Thanks,
Clint
The Google Play Support Team
Click to expand...
Click to collapse
The known issue reads like this:
We’ve received reports that some users are getting "RPC:S-5:AEC-0" while trying to download apps.
We’re currently investigating a permanent solution, and there are no workarounds at this time.
We’ll continue to update this page with developments, so check back soon.
Issue first reported on: March 21, 2013
Last updated on: April 15, 2013
Click to expand...
Click to collapse
AUGH
They've been working on this known issue for almost three months, and there are no workarounds at this time?!? I can recover using a Nandroid but some of my apps require Play authentication ------ is there any way around that?!
Has anyone else found the magic bullet which kills this error dead even when it persists after a device wipe and reflash?!

Getting the error here on 2 asus tf300tg a gs2 and sony mint.
Sent from my LT30p using Tapatalk 2

Early on, before I wiped and re-flashed my device, I was able to trick it into working by clicking through the error and trying again, rapid-fire. Eventually that stopped working.

That worked the last few days indeed, but since a hour or 4 5 it's completely broken.
Sent from my ASUS Transformer Pad TF300TG using Tapatalk HD

Interesting. I logged into Wallet and changed my default card, then switched accounts in Play, first to another Google account, then back to my regular account. I was able to purchase an app! ........but no joy on the updates.

Would be nice if we could figure out a workaround or steps that we can take like the previous post to rebuild our "corrupt" Google Play accounts. This is definitely a Google server-side issue and has very little (or nothing) to do with our devices. Currently i am unable to access my paid apps (or any previously downloaded free apps) on 3 different devices using my primary Google account. I have spoken with Google tech support (3 times now) and they've acknowledged there is a known issue but currently have no resolution or workaround. This has caused a couple of my paid apps to stop working since the app no longer shows as purchased. This seems to be an issue that has become more prevalent in the past week with more and more people reporting the same problem.
Before anyone tries to offer the standard advice of clearing data for Google Play and Google Framework...or removing and re-adding the Google account...those fixes do not apply for this issue since the account has become corrupted in some form or fashion on Google's servers. In fact, one Google tech suggested that I create a new Google account and contact the developer of each of my paid apps and have them transfer the app to my new account...WHAT??? Unfortunately that may only be the only real viable option at this point for people that have been affected by this obvious bug in Google's system.

Suddenly my updates are working for paid and free apps. *Did someone fix something or is this a fortuitous occurrence?!?

xpanmanx said:
Suddenly my updates are working for paid and free apps. *Did someone fix something or is this a fortuitous occurrence?!?
Click to expand...
Click to collapse
It looks like Google actually fixed the issue with corruption in the Google Play profiles. I noticed my apps were showing up again this morning. Still wasn't recognizing my paid apps...but clearing data on Google Play Store and Google Services Framework and then a reboot fixed that issue. So everything is working on all my devices again and I think my blood pressure is lower now as well
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2

Google may have fixed this problem for some but many still have the same issue.

[Q] Google play store not working

Hey everyone,
Title says it all really over the past few days over several devices and different users in my household we have noticed that Google play store isn't working properly, we are receiving errors, connections issues and general problems overall.
I contacted Google who didn't do much in all honesty and they advised me to clear the cache for the app on my phone and clear data on both app and googleplay services, which I have done but since doing so my okay store loads but I get the error message check you connection and try again.
I have reinstalled the app using the apk on here and still the same problem.
I'm not to worried about it as I'm pretty sure the problem lies with Google especially since its happening in several device (using different accounts and same accounts)
Is there a fix for this or is it Google causing the fault as I have searched the net and found people with similar issues. (isitdownrightnow.com)
Many thanks
Azel

problem solved
azeluk said:
Hey everyone,
Title says it all really over the past few days over several devices and different users in my household we have noticed that Google play store isn't working properly, we are receiving errors, connections issues and general problems overall.
I contacted Google who didn't do much in all honesty and they advised me to clear the cache for the app on my phone and clear data on both app and googleplay services, which I have done but since doing so my okay store loads but I get the error message check you connection and try again.
I have reinstalled the app using the apk on here and still the same problem.
I'm not to worried about it as I'm pretty sure the problem lies with Google especially since its happening in several device (using different accounts and same accounts)
Is there a fix for this or is it Google causing the fault as I have searched the net and found people with similar issues. (isitdownrightnow.com)
Many thanks
Azel
Click to expand...
Click to collapse
Got this one solved for you mate, had the same problem.......... All to do with automatic time and date being out of sync with the play store. Go to time and date settings disable the automatic time zone and automatic time and date. change the date manually to say....the same date but 2013. go back to home, then go back to date and time settings, enable both time zone and time & date auto's, and hey presto........play store's back to normal.
happy days

What do you mean when you say "not working"? Do you get an error message? Does it simply crash/force close?
Did you do something to the devices between the Play Store working and not working? Did you change your internet setup somehow? Did you move to a different country? Did you start worshiping Lord Xenu?
Play Store needs to be a system app. You say you reinstalled it, so I'll assume your devices have root. When you sideload an app it installs as a "user" app. Play Store needs to be a system app. Use whatever app you used to uninstall it to change it to a system app (most root apps that can uninstall system apps have this feature...if what you used doesn't, you can find ones that will, some free). If this isn't the cause of your problem, we'll need more info to help you.

Planterz said:
What do you mean when you say "not working"? Do you get an error message? Does it simply crash/force close?
Did you do something to the devices between the Play Store working and not working? Did you change your internet setup somehow? Did you move to a different country? Did you start worshiping Lord Xenu?
Play Store needs to be a system app. You say you reinstalled it, so I'll assume your devices have root. When you sideload an app it installs as a "user" app. Play Store needs to be a system app. Use whatever app you used to uninstall it to change it to a system app (most root apps that can uninstall system apps have this feature...if what you used doesn't, you can find ones that will, some free). If this isn't the cause of your problem, we'll need more info to help you.
Click to expand...
Click to collapse
See comment above man........it's related to date & time sync. Easily sorted

Thanks
Hey guys thanks for the replies you were right all to do with the flipping date and time, all working now many thanks.
Azel.
(high fives all round)

Instagram is listed as not compatible with the Pixel

My daughter started using a Pixel the other day and couldn't install Instagram. It wouldn't show up in Google Play. The phone is standard issue non-rooted running 8.1 with the latest security update. I showed her how to side load from apkmirror and the app seems to run just fine. Then checked Google Play from a browser and sure enough the Google Pixel is listed as not compatible. Has anyone else run into this issue? I sent feedback to Instagram, but there doesn't appear to be a direct support channel for end-users.

It's probably just an error on the site, I downloaded it straight from the Play Store without issues. I actually haven't come across an app that isn't supported.
If the problem persists, I'd recommend deleting cache and data for the Play Store and try again.

Bluntified said:
It's probably just an error on the site, I downloaded it straight from the Play Store without issues. I actually haven't come across an app that isn't supported.
If the problem persists, I'd recommend deleting cache and data for the Play Store and try again.
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Found some similar comments to my problem on Reddit and it appears to be a problem on the Google Play back-end, not on the device. Most likely, Instagram mistakenly tagged the phone and blacklisted it. My screenshot shows the desktop web view, and it's clearly marked as not compatible. I don't think clearing cache/data on the device would change that web view of it not being compatible. On Reddit, someone who had it installed, deleted the app and ran into this same problem upon trying to reinstall. They also had to side-load. Luckily we can still side-load.

@Bluntified You were right. Clearing cache and data solved the issue. Thank you

Bluntified said:
It's probably just an error on the site, I downloaded it straight from the Play Store without issues. I actually haven't come across an app that isn't supported.
If the problem persists, I'd recommend deleting cache and data for the Play Store and try again.
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Thank you it's worked !!