Call recording issue, please help? - ONE Q&A, Help & Troubleshooting

I have recently bought the OnePlus One from Amazon India. I want to have call recording on my phone. I tried many call recording software and most are able to record the calls absolutely fine both ways but with one major issue. In most of the recorded calls the voice of the other person get distorted if they speak a little louder or if they have a bassy voice, whereas my voice is recorded absolutely fine in very high quality. Is it a hardware or a software issue??? Also I don't hear the distortion during the call at all, its only in recording?
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ankydu said:
I have recently bought the OnePlus One from Amazon India. I want to have call recording on my phone. I tried many call recording software and most are able to record the calls absolutely fine both ways but with one major issue. In most of the recorded calls the voice of the other person get distorted if they speak a little louder or if they have a bassy voice, whereas my voice is recorded absolutely fine in very high quality. Is it a hardware or a software issue??? Also I don't hear the distortion during the call at all, its only in recording?
Sent from my GT-I9500 using XDA Free mobile app
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The reason is the the majority of the call recorders records the calls from MIC, so you need to switch to Loud speaker to record other party voice.
If you are rooted then try the Total Recall PRO app which records the calls directly from the line.

Try this, works perfect on my OPO
https://play.google.com/store/apps/details?id=com.skvalex.callrecorder

sathish804 said:
The reason is the the majority of the call recorders records the calls from MIC, so you need to switch to Loud speaker to record other party voice.
If you are rooted then try the Total Recall PRO app which records the calls directly from the line.
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I am currently using automatic call recorder and recording source is set as voice call instead of mic, but the problem is still there?
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ankydu said:
I am currently using automatic call recorder and recording source is set as voice call instead of mic, but the problem is still there?
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Eventhough the source is set to Voice they all record from MIC only unless you have a Purchased version of the App. In Total Recall you will get the 30 day trail which will give you the difference between other call recording apps and it. Are you rooted??

sathish804 said:
Eventhough the source is set to Voice they all record from MIC only unless you have a Purchased version of the App. In Total Recall you will get the 30 day trail which will give you the difference between other call recording apps and it. Are you rooted??
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Yes I have the purchased version of automatic call recorder. And the issue exists with total recall trial as well. No I am not rooted.
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ankydu said:
Yes I have the purchased version of automatic call recorder. And the issue exists with total recall trial as well. No I am not rooted.
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In the Purchased applications we have an Option like Root recording which will install a patch to Kernel, if you are rooted, which will record the calls from Phone line.
I advise you to reach Automatic call recorder customer service and report the issue. They might have a solution for your issue

sathish804 said:
In the Purchased applications we have an Option like Root recording which will install a patch to Kernel, if you are rooted, which will record the calls from Phone line.
I advise you to reach Automatic call recorder customer service and report the issue. They might have a solution for your issue
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I also have a Samsung Galaxy S4 which records just fine without any distortion and its not rooted. Also all the recording apps I have tried work perfectly with it, then why I need to root the OPO. I just want to know if its a hardware issue or just software issue as I have a total of 1 month to get it exchanged and 15 days are already over ???

ankydu said:
I also have a Samsung Galaxy S4 which records just fine without any distortion and its not rooted. Also all the recording apps I have tried work perfectly with it, then why I need to root the OPO. I just want to know if its a hardware issue or just software issue as I have a total of 1 month to get it exchanged and 15 days are already over ???
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The call recording depends on complete Kernel Support, Galaxy series has good kernel support for Call recording but for OnePlus, Cm11S you need to root and then patch the kernel to support the Call recording.

sathish804 said:
The call recording depends on complete Kernel Support, Galaxy series has good kernel support for Call recording but for OnePlus, Cm11S you need to root and then patch the kernel to support the Call recording.
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Call recording is done fine without root but with distortion in the callers voice and not mine as if the volume recorded for the other party is way too high. DO you mean to say that rooting and patching the kernel will normalize the volume levels for the caller???

ankydu said:
Call recording is done fine without root but with distortion in the callers voice and not mine as if the volume recorded for the other party is way too high. DO you mean to say that rooting and patching the kernel will normalize the volume levels for the caller???
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The distortions in recording are because the recording tool is recording the voice from Mic rather than call line. To get the call line recording the Kernel has to support it.

So you 100% sure its not a hardware issue with my OPO and I need not return it?

Related

App to record voice calls?

Is there an App that you can use to record phone calls? If so whats the best one? Im looking for something where I can save a few voicemail messages I have.
Google Voice allows you to record conversations and as an aftereffect it will record voicemails if you choose. Just have to hit the keypad 4 to start and again to stop. It does say "now recording call" so both parties can hear it.
There's apps out there that do an excellent job, but find out first what the privacy laws in your state say regarding the recording of phone calls. Wouldn't want to get you in trouble.
And some phones will not record the other party, you have to use speakerphone to get their voice on the recording. You may want to check if two-way call recording is supported on your phone. I know - at least for the Evo - that the only workaround is to flash a kernel that has it enabled.
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Tenacious--M said:
Is there an App that you can use to record phone calls? If so whats the best one? Im looking for something where I can save a few voicemail messages I have.
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I use "record my call": nice app (and +1' the "beware of legal issues"!).
Tried: doesn't work on DesireHD root/CoreDroid 9.2. Only from speaker.
Anyone, can you point me to an App that can do 2 way phone call recording for my device (not from the speaker)? Please?

Any roms allowed call recording on this phone other than stock?

Using stock with the SGS4G I can record directly from the line and get 2-way call recording which is legal in my state. Nice to be able to go over my business calls when I am driving and don't have a pc or pen handy. I installed a ics rom and now I lost call recording with any program in the market or a custom one I have. I heard it is a rom/kernel issue. Does anyone know of a working rom with call recording enabled? Thanks
I remember MIUI having that function... that seemed to be the only one though.
Or using Google Voice to do it... but that's a feature of GV, and works regardless of ROM/phone type.
Theraze said:
Or using Google Voice to do it... but that's a feature of GV, and works regardless of ROM/phone type.
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I am not interested in using google voice. Wonder why none of the roms enable it. I don't need a record button on the call screen just it enable to be able to use a 3rd party app.
I guess I will just try all the roms and see if any work. I been told it depends on the kernel if they enabled it or not.
I assume you mean a line recorder rather than a microphone recorder.
It needs a kernel feature we do not have and never had. It will not work on any of our ROMs cross versions. For microphone recording apps refer to the Google Play.
sent from me

nexus 5 not support real 2 way call recording

Hello Guys,
I've tried many app for call recording but all only record one way record from my mobile, and you can check this while open acr call recording app and message appear with " your phone not support real 2 way call recording" !!
so is there any way to enable it or kernel with two way call recording ?
thnx and regards
The app in the picture records both sides via the line. No recording off the speaker etc. Expensive but works. There is a trial version. I use the paid all the time and its paid for itself many times.
The phone IS CAPABLE OF RECORDING BOTH SIDES. Any app saying otherwise is lying
One of the few (besides the paid one in previous post,) apps that actually works:https://play.google.com/store/apps/details?id=com.boldbeast.recorder. And it's for free. U must have root though. On Marshmallow 6.0.1 works

Call Recorder

Hello,
Is there a way to have the option call recorder directly from the phone app?
So when I call or receive the call I have the option to start recording?
Thank you in advance for your help.
I use a program called "Automatic Call Recorder" by "Appliqato"
Doesn't need root and have used it since the S4 days.
wootty2000 said:
I use a program called "Automatic Call Recorder" by "Appliqato"
Doesn't need root and have used it since the S4 days.
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If you don't mind answering, does it record via bluetooth, and does it use line in and out for regular (non bluetooth) to record or speaker?
---------- Post added at 06:19 PM ---------- Previous post was at 05:52 PM ----------
kingone834 said:
Hello,
Is there a way to have the option call recorder directly from the phone app?
So when I call or receive the call I have the option to start recording?
Thank you in advance for your help.
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Click to collapse
There is a call recorder from BoldBeast that I have been watching closely.
http://www.boldbeast.com/
http://www.boldbeast.com/forum/topic1182-galaxy-s7-call-recorder.html
I am not endorsing the app and I am not associated with this app or the developer in any way and I have not tried it yet.
However, the developer claims that it can record individual calls, but I am not aware of how it integrates into the phone or dialer. I have been looking for a good, reliable, call recorder myself that offers full and clear recording options, the ability to record to SD card, and a good UI and phone integration. I used Call Recorder from Skvalex for years (rooted S4), but I'm not sure if it will work completely with an unrooted S7 or not. That's why I'm looking around. I want to make sure whatever I install works as advertised. I don't mind paying for a Pro version if it just works.
Another app Developer claims this works: Amazing Audio MP3 Recorder
https://play.google.com/store/apps/details?id=com.stereomatch.mp3.audio.recorder
Again, I have not tried it and can not endorse it.
If you try any of these, please report back with a full review and let everyone know what works well and what maybe doesn't.
Good luck.
scott14719 said:
If you don't mind answering, does it record via bluetooth, and does it use line in and out for regular (non bluetooth) to record or speaker?
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It records both sides of the audio call with out any issues (I have my audio source set to "mic") and also records correctly when I use my bluetooth headset, but you have to untick the Bluetooth option in settings (reverse logic)
It will automatically record incoming and outgoing calls, which is useful
I only use the free version, although really should buy the pro version to support the developer
HTH
Wootty
wootty2000 said:
It records both sides of the audio call with out any issues (I have my audio source set to "mic") and also records correctly when I use my bluetooth headset, but you have to untick the Bluetooth option in settings (reverse logic)
It will automatically record incoming and outgoing calls, which is useful
I only use the free version, although really should buy the pro version to support the developer
HTH
Wootty
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Click to collapse
Thanks for the info. I guess I just need to give it a try.
Hello,
Thank you wootty2000 the app work fine.
I went ahead and installed BoldBeast call recorder and so far, it's working flawless. It's works with Bluetooth connections also.
So, we know there are at least 2 call recorders that seem to work fine.
scott14719 said:
I went ahead and installed BoldBeast call recorder and so far, it's working flawless. It's works with Bluetooth connections also.
So, we know there are at least 2 call recorders that seem to work fine.
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What settings are you using. I have tried a couple different settings and every time I press record I completely lose audio in the call and have to hang up.
jpa77 said:
What settings are you using. I have tried a couple different settings and every time I press record I completely lose audio in the call and have to hang up.
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I have it set to automatically record all calls and have not had any issues with it doing so... incoming and outgoing. The actual "settings" can be found in the "forum" link I included in the first post I made in this thread.
scott14719 said:
I have it set to automatically record all calls and have not had any issues with it doing so... incoming and outgoing. The actual "settings" can be found in the "forum" link I included in the first post I made in this thread.
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I just changed my settings to what you posted in the forum link. Now i just need to wait for a call to test it out. Thanks.
---------- Post added at 07:46 PM ---------- Previous post was at 06:49 PM ----------
It worked perfectly on bluetooth. Both sides loud and clear. Thank you very much. Now to buy the premium version.
I use to have a rooted device and the recorder is always included as bake in. I miss those days.
I tried the ones mentioned earlier in this thread and they all worked... sort of. The audio they record is extremely low and lots of static/popping. I have to put the speaker up to my ear to hear the audio from the other person. My voice is much louder, but still not that great.
96cobra said:
I tried the ones mentioned earlier in this thread and they all worked... sort of. The audio they record is extremely low and lots of static/popping. I have to put the speaker up to my ear to hear the audio from the other person. My voice is much louder, but still not that great.
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Click to collapse
I have not experienced that with BoldBeast. Do you have the setting set correctly?
I have the same problem as 96cobra, I've used Automatic Call Recorder Pro flawlessly on my S5 for 2 years. I recently upgraded to the S7 and now it will only record my voice clearly, the other caller is completely distorted and crackly.
Also, it causes ALL audio on my phone to have a crackling sound. If I uninstall it, the audio distortion goes away.
Does anyone know of a systemwide equalizer or sound control app that I might be able to use to correct this issue?
change youre settings
Wow, what a helpful reply! Thanks
Chronokiller said:
I have the same problem as 96cobra, I've used Automatic Call Recorder Pro flawlessly on my S5 for 2 years. I recently upgraded to the S7 and now it will only record my voice clearly, the other caller is completely distorted and crackly.
Also, it causes ALL audio on my phone to have a crackling sound. If I uninstall it, the audio distortion goes away.
Does anyone know of a systemwide equalizer or sound control app that I might be able to use to correct this issue?
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Click to collapse
I've tried it with my SM-G930W8 without any issue. I put the audio source setting set to "mic" just like wootty (quoted below) and it's fine...
wootty2000 said:
It records both sides of the audio call with out any issues (I have my audio source set to "mic") and also records correctly when I use my bluetooth headset, but you have to untick the Bluetooth option in settings (reverse logic)
It will automatically record incoming and outgoing calls, which is useful
I only use the free version, although really should buy the pro version to support the developer
HTH
Wootty
Click to expand...
Click to collapse
I've also tried the boldbeast one and its also pretty neat. I've used the configs written on the page scott posted (http://www.boldbeast.com/forum/topic1182-galaxy-s7-call-recorder.html) and it worked like a charm. But automatic recording is not free
Thanks mathiems, I just tried boldbeast and it appears to work so far.
It just sucks because I was invested in and liked Automatic Call Recorder Pro for the past two years.
Anyone tested "Call Recorder" by skvalex https://play.google.com/store/apps/details?id=com.skvalex.callrecorder ? Does it work without Root on S7 ? It works fine on my S4 with Root.
wojtek_pl said:
Anyone tested "Call Recorder" by skvalex https://play.google.com/store/apps/details?id=com.skvalex.callrecorder ? Does it work without Root on S7 ? It works fine on my S4 with Root.
Click to expand...
Click to collapse
@wojtek_pl
Yes it's working without any problem, ofc without root.

Call Recording

Hello,
I was wondering if Call Recording is working for anyone with the US version of this phone. It is there, but whenever the call ends and I go into the call recording folder, I do not find anything in there.
If I do a simple voice recording, it works. But call recording does not work at all.
Thanks.
Damionix said:
Hello,
I was wondering if Call Recording is working for anyone with the US version of this phone. It is there, but whenever the call ends and I go into the call recording folder, I do not find anything in there.
If I do a simple voice recording, it works. But call recording does not work at all.
Thanks.
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Because As per US government telecommunications law you can not record calls. To record call you need to root ur phone or change the rom which is compatible in us
Sent from my ASUS 6Z[emoji769] using Tapatalk Pro[emoji2400]
It is Rooted
warriorsach said:
Because As per US government telecommunications law you can not record calls. To record call you need to root ur phone or change the rom which is compatible in us
Sent from my ASUS 6Z[emoji769] using Tapatalk Pro[emoji2400]
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Sorry for the late response. The Phone is rooted, but I still cannot record any calls. Is there anything special I need to do once I have it rooted to enable the call recording?
Damionix said:
Sorry for the late response. The Phone is rooted, but I still cannot record any calls. Is there anything special I need to do once I have it rooted to enable the call recording?
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Some news said Google removed API for call recording since Android pie.
I have the US/NA version of the phone and I have call recording. I'm on T-Mobile.
dennis96411 said:
I have the US/NA version of the phone and I have call recording. I'm on T-Mobile.
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original in the rom ? Or you install an app for that ? When first answer is yes, which rom version you have ?
greets, Peter
---------- Post added at 12:32 ---------- Previous post was at 12:28 ----------
Native call recording ???
For the huawei mate 20 series we have an apk (from the chinese mate 20) and we have native automatic call recording. (Phone must NOT rooted) and its working perfect and automatic.
For the Zenfone 6 this not exist ? Or any other trick/idea ?
Greets, Peter
If you are rooted, you can use skvalex's call recorder (together with its magisk module). It is working for me.

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