Pc will not recognize phone, tried everything I can think of. - General Questions and Answers

Hello and good morning. I recently began the process to backup my phone storage on my pc, and after enabling developer mode and then subsequently enabling usb debugging, I connect my phone to the pc without seeing any options for mft transfer or anything. It simply will not be recognized. Have the latest SDK and HTC sync software installed, but neither of them detect the device. I tried restarting, disabling and re enabling usb debugging etc, all to no avail. I manually installed drivers, uninstalled HTC sync and none of that worked.
Then read that sometimes it helps to restart the phone by holding down the power button for 10 seconds. This is to simulate a battery pull since you can't actually do that with the one X+.
This was strange; When I did that, the three 'buttons' would flash and the text would show "device will restart if you hold down the power button for 3, 2, 1 seconds.." but just stops there and won't restart, with the dialogue still displayed and the lights flashing. I let go of the power button and the dialogue goes away but the device won't restart unless I do it through normal means, still not fixing the issue.
Can anyone point me in the right direction?

@JawshBawx,
prakhardeep said:
Try uninstalling HTC Sync.
After uninstalling Sync, connect the device and check in Device Manager if it is present. If yes, then uninstall it's drivers from there.
Now, reconnect it. Windows will show new device and find drivers for it. It should work now.
Sometimes, the USB drivers can act funny.
Click to expand...
Click to collapse

ИΘΘK¡€ said:
@JawshBawx,
Click to expand...
Click to collapse
I've uninstalled the sync manager and then reinstalled the standalone drivers and still get nothing. I think it's an issue with the phone itself. I just recently enabled the developer options to enable usb debugging, and it's only been since that happened that I can't connect to it. I've done just about everythi g when it came to enabling disabling debugging (the only dev option I touched) restarting etc and thus far I'm not getting anything. I'm thinking I may just have to hard reset the device unless anyone can come up with anything. Anyone recommend a really good backup option since I'm not rooted and I can't connect it to my pc?

@JawshBawx, if you were rooted I'd definitely have you use Titanium Backup, but seeing how it requires root and you aren't rooted, it won't work for you.
In fact, come to think of it, all of the non-PC backup methods require root!
Does your device have an SD card slot?

Haha. No it's an HTC One X plus. Next phone will have an sd lol. I actually found all this out because I was trying to start the root process! Can't do that without connecting to my pc or without having an sd card [emoji14]

JawshBawx said:
Haha. No it's an HTC One X plus. Next phone will have an sd lol. I actually found all this out because I was trying to start the root process! Can't do that without connecting to my pc or without having an sd card [emoji14]
Click to expand...
Click to collapse
Oh, lol. :silly:
Looks like you're just a little bit screwed - and by "a little bit screwed" I mean you're going to have to factory reset your One X+ without backing it up.

ИΘΘK¡€ said:
Oh, lol. :silly:
Looks like you're just a little bit screwed - and by "a little bit screwed" I mean you're going to have to factory reset your One X+ without backing it up.
Click to expand...
Click to collapse
Do you know anyone else in this forum who might have some ideas here? Someone has to know something that can help some part of this situation haha. I might just have to dropbox everything and then move that info to my pc.. a long manual backup.. fun! But if anyone else has an idea concerning the original issue.. I'd be a happy camper.

JawshBawx said:
Do you know anyone else in this forum who might have some ideas here? Someone has to know something that can help some part of this situation haha. I might just have to dropbox everything and then move that info to my pc.. a long manual backup.. fun! But if anyone else has an idea concerning the original issue.. I'd be a happy camper.
Click to expand...
Click to collapse
Actually, there are two threads in which you can post your question and expect at least a half-decent answer: [Help Thread] Ask ANY Question. Noob Friendly. and [Ask Any Question][Newbie Friendly].
Sorry I couldn't be more of a help!

Thank you for the links and thank you for responding! That's help in and of itself.

Related

Rooted - What to do and what NOT to do?

okay I just rooted my phone since everyone here told me to. I only did it so I can fix this Skype problem so I didn't have to factory reset.
What exactly can I do now that it is rooted with my LG optimus 3d.
Also I was told there are things you cannot do.
- You can't factory reset or it will brick your phone.
- You have to use usb debugging everytime you plug the phone into your computer.
- You have to have usb mass storage off always when plugging into your computer.
umirin said:
- You can't factory reset or it will brick your phone.
- You have to use usb debugging everytime you plug the phone into your computer.
- You have to have usb mass storage off always when plugging into your computer.
Click to expand...
Click to collapse
1. Never heard of that.
2. Yes.
3. Depends
I Am Marino said:
1. Never heard of that.
2. Yes.
3. Depends
Click to expand...
Click to collapse
can you explain in more detail.
because when usb debugging is enabled with the phone plugged in there is no way to get anything on or off my phone.
I cannot take the pictures off my phone, I cannot drag music onto the phone, etc.
umirin said:
can you explain in more detail.
because when usb debugging is enabled with the phone plugged in there is no way to get anything on or off my phone.
I cannot take the pictures off my phone, I cannot drag music onto the phone, etc.
Click to expand...
Click to collapse
Not true, when you plug your phone to your computer depending on the ROM it will either automatically enable USB mass storage, or bring up a screen on the phone allowing you to put it in USB mass storage mode. Either way, your phone will still function the same (unless using ICS).
I haven't come across a ROM that doesn't let you use mass storage unless that feature is broken on it.
USB Mass Storage should be perfectly usable for you. Especially if you're still running stock.
USB mass storage doesn't automatically turn on when the phone is plugged in, so nothing shows up. I have to manually turn it on.
if usb debugging is not enabled when I plug my phone in will anything screw up?
and what else can I do now?
I have superuser and I fixed my skype problem.
umirin said:
USB mass storage doesn't automatically turn on when the phone is plugged in, so nothing shows up. I have to manually turn it on.
if usb debugging is not enabled when I plug my phone in will anything screw up?
and what else can I do now?
I have superuser and I fixed my skype problem.
Click to expand...
Click to collapse
No it won't mess it up if you plug it in with debugging disabled. Probably the most important thing for you to do now is flash a custom recovery, make a nandroid back up and if you want, flash a custom ROM.
lowandbehold said:
No it won't mess it up if you plug it in with debugging disabled. Probably the most important thing for you to do now is flash a custom recovery, make a nandroid back up and if you want, flash a custom ROM.
Click to expand...
Click to collapse
how do I flash a custom recovery and do a nandroid backup? What is a safe custom ROM?
umirin said:
how do I flash a custom recovery and do a nandroid backup? What is a safe custom ROM?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1467868&highlight=recovery
That will point you in the right direction to get CWM recovery. The dev forum is not the easiest to navigate. To make a nandroid backup, just go into recovery and select "backup and restore" and then "backup". I can't comment on the ROM's because I don' have that phone.
Download ROM manager from the market. You can backup your existing ROM, install custom ROM's. There is a free version which I used for a while, but wanted to support the developers so I went ahead and got the premium version.
I would also highly recommend Titanium Backup. You can backup wifi settings, sms, mms, apps, etc.
yeah I downloaded ROM manager and I also have the same problem it only shows the 1 version, not my phone listed.
I looked in the thread you linked me... v.4.8.0.7 is a premium version. I found a link on google to download it but it's from my mediafire, I don't know if that's safe it could be infected.
apparently v.4.8.0.7 is the only version that has my phone model.
is there a safe site to download an old version? maybe there is a v.4.8.0.7 that isn't premium.
can I assume it's safe? It's an old premium version so...
Have you tried any root apps? I have recently rooted and finding some of them really worth the trouble of going through the rooting process
you guys really should elaborate a little bit more, or atleast point in the right direction....
1) you can do a factory reset all you want. it's just going to put the phone back into its stock condition. there really isn't a point in doing it though, so don't bother
2) usb debugging mode is only needed if you want to interface with your phone in a certain fashion. read up on ADB. if the ONLY thing you want to do is be able to get pictures from your phone, or put music on it or whatever, you do not need usb debugging mode enabled.
3) again, you can mount your phone as usb storage all you want. it isn't going to hurt anything. the ONLY reason you would NOT want your phone in this mode is when you are doing stuff with #2.
and to be quite honest, before you do ANYTHING with your phone like this again, do your research. i researched for a week before I rooted my phone. i already knew why debugging mode needed to be enabled and when/why i would want my phone in either storage or charge only modes. learn what you can from your specific phones section as taking info from a different phones section and applying it to yours can seriously mess you up. like brick your device kind of mess you up.
here are a few links to get you started:
LG Optimus 3D forum:
http://forum.xda-developers.com/forumdisplay.php?f=1073
(I noticed that it doesn't have a Q&A section. Ask questions in the GENERAL section, NOT the Development forum)
A VERY general overview of what ADB is and what it can do:
http://android-dls.com/wiki/index.php?title=ADB
And if you don't know something, or feel like "winging it" when it comes to altering your phone in any way, stop, don't do it, research and ask questions. Trust me you'd rather be the annoying guy asking the right questions than the idiot that says "HALP! I FUX0r3d my phone!" because you didnt know exactly what you are doing.
ALSO: if the ONLY reason you rooted your phone was to fix this Skype issue, and it has been fixed, you don't really NEED to go any farther. You accomplished your goal. That being said, with a rooted phone the possibilities are pretty much endless. The Devs do awesome work
EDIT!!!!
Here is a link to the actual ROM Manager website. At the top of the page it says "ROM Manager APK" download and install that to your phone.
http://www.clockworkmod.com/rommanager
Alternatively, here is the link to the FREE version of ROM Manager on the Market:
https://market.android.com/details?...yLDEsImNvbS5rb3VzaGlrZHV0dGEucm9tbWFuYWdlciJd
Hope I helped.
umirin said:
USB mass storage doesn't automatically turn on when the phone is plugged in, so nothing shows up. I have to manually turn it on.
if usb debugging is not enabled when I plug my phone in will anything screw up?
and what else can I do now?
I have superuser and I fixed my skype problem.
Click to expand...
Click to collapse
I have optimus 3D and when you connect to pc via usb you should see a message on phone saying to press its button to enable usb storage.
Press the button on screen and it will then enter usb storage mode.
Dave
Sent from my LG P920 using Tapatalk
this is what reason?need root?
Uh oh I do all three of those things probably on a daily basis....
Nandroid backup is your best friend. Get used to using it first and foremost. It's a total snapshot of your system. Once you get used to backing up and restoring a few times, and see how great it works, you'll gain a lot of confidence in trying out custom ROMs, which is where a lot of the fun begins.
It is so easy to take a backup, flash a custom ROM, get your email, calendar, phone, etc etc up and working on it quickly, play around with the settings, then take a nandroid backup of THAT (so you can come back to it and continue playing with it where you left off) and restore your "original" system -- it will be exactly as you left it. You can almost think of it as putting down one device and picking up another... the only limitation being you can only "hold" one at a time.
You can essentially live on 2 or 3 different ROMs at once. I generally have my go-to CM7 ROM which is my daily driver, but I've flashed a few different ROMs to check them out, including some pretty stable looking ICS ROMs.
Titanium Backup is helpful in this regard if you have certain apps and user data you want to bring over to a new ROM you're trying out. I've found doing a whole hog TB restore to a new ROM to be too much at once, and restoring system settings from one ROM onto a completely different ROM is often a square peg/round hole situation.
Lurk around on the relevant forums too and you will learn a lot of things you can try!
Oh as for what not to do - first and foremost DON'T PANIC! Anything goes wrong there is a lot of help available but it might take a little time to work out...
Second I agree with the above posters who say don't do something you don't understand. Read and research first, ask questions.
Third, if you really, really rely upon your device for your livelihood, or you mortgaged your house to purchase it, etc etc, don't mess with it. If you can't afford to be down half a day or two days if you messed something up and it might take a while to fix, go buy a cheap android device somewhere for just fooling around with.
Dubbee said:
Oh as for what not to do - first and foremost DON'T PANIC! Anything goes wrong there is a lot of help available but it might take a little time to work out...
Second I agree with the above posters who say don't do something you don't understand. Read and research first, ask questions.
Third, if you really, really rely upon your device for your livelihood, or you mortgaged your house to purchase it, etc etc, don't mess with it. If you can't afford to be down half a day or two days if you messed something up and it might take a while to fix, go buy a cheap android device somewhere for just fooling around with.
Click to expand...
Click to collapse
this is really fantastic advice. this forum (along with others) is an amazing resource, and it's really because of the help you can get from really knowledgeable AND unpretentious people. for someone who is new to root/android like me, it has proven to be invaluable. whatever you mess up, you can probably get fixed. just don't be too hasty or too careful. i came to android from a work-paid-for BB9630 (tour) i did all kinds of crazy stuff to that phone without fear b/c i knew if i bricked, my company would just give me another one no questions asked .. but i recently bought an evo (for personal use) when i switched jobs, and i wanted to root it and mod it immediately..but... i was a total noob to the process with android AND (just as importantly) i COULD NOT just break my phone and get another like it was nothing. so i read and read and read and asked a bunch of questions on various forums. then one day, like a little kid about to jump off the high-dive for the first time, i rooted and flashed a custom rom. pretty scary that first time, but now i flash a new rom a couple times a week. i have learned so much and am now rooted and enjoying all the things that come with that (except for going to bed later.) don't panic...great advice. i love it.
I have factory reset my phone 3 times while rooted. I didn't think much of it. I have a dinc 2, mabey it depends what phone you have.
Sent from my ADR6350 using XDA App
I know you can factory reset from recovery but you need to flash a ROM? And your not supposed to factory reset from your phone settings cause it might mess up your phone?
I put them as questions cause I'm not sure.
Sent from my Inspire 4G

[Q] Deleted photo recovery from internal memory

I have a Droid Razr HD Android Version 4.1.2 Build number 9.8.1q-79
Is there anyway to recover my deleted photos from my internal memory?
I lost 5 months worth of pics. This pics are very important to me.
I have tried various recovery programs using my PC but I can't get these programs to recognize my phone through a USB port.
It appears that I have to use my phone instead of my PC to recover my pics but when I try to open any recovery program that I download my phone will not open the program.
I have at least 100 pics or more that I accidentally deleted. The majority of these pics where taken at my job which I use for reference. I should have had these pics on my external card but I just plain screwed up on that move. I have been told that I should switch phone to "mass storage" but I can't get my phone to do that. Rooting my phone has been suggested also but I think that option is above my pay grade. I know just enough about computers and smart phones to get me in trouble.
If the was no way to recover pics and files I would just accept my loses and move on but recovery is possible from what I understand. I just don't know why it has to be so difficult.
Thanks in advance for any help I can get.------------------------------------------------------Joe
Joe F said:
I have a Droid Razr HD Android Version 4.1.2 Build number 9.8.1q-79
Is there anyway to recover my deleted photos from my internal memory?
I lost 5 months worth of pics. This pics are very important to me.
I have tried various recovery programs using my PC but I can't get these programs to recognize my phone through a USB port.
It appears that I have to use my phone instead of my PC to recover my pics but when I try to open any recovery program that I download my phone will not open the program.
I have at least 100 pics or more that I accidentally deleted. The majority of these pics where taken at my job which I use for reference. I should have had these pics on my external card but I just plain screwed up on that move. I have been told that I should switch phone to "mass storage" but I can't get my phone to do that. Rooting my phone has been suggested also but I think that option is above my pay grade. I know just enough about computers and smart phones to get me in trouble.
If the was no way to recover pics and files I would just accept my loses and move on but recovery is possible from what I understand. I just don't know why it has to be so difficult.
Thanks in advance for any help I can get.------------------------------------------------------Joe
Click to expand...
Click to collapse
sorry i cant help with recovering the pics, but as far as your pc recognizing the phone, you have the latest moto drivers installed? (google search them), and you have usb debugging enabled in the developer menu?
both of those would cause your pc to not see the phone if not installed/enabled.
also there are 2 settings in the pull down menu for usb debugging when connected, if one doesnt work, try the other one.
bweN diorD said:
sorry i cant help with recovering the pics, but as far as your pc recognizing the phone, you have the latest moto drivers installed? (google search them), and you have usb debugging enabled in the developer menu?
both of those would cause your pc to not see the phone if not installed/enabled.
also there are 2 settings in the pull down menu for usb debugging when connected, if one doesnt work, try the other one.
Click to expand...
Click to collapse
My PC with recognize my phone. I just can't get recovery programs to recognize my phone.
I can't believe that there is no way to access my internal memory and recover my pics.
Well you deleted them.. Not Motorola, not us, not even your phone man you personally. So don't go get frustrated at us.
Sent from my PACMAN MATRIX HD MAXX
as deeje00 so politely put it :silly: not all problems are fixable, and some that are still cant be fixed. we advise as best we can, the best advice at this point is to use something like g+ going forward so this doesn't happen again.
deeje00 said:
Well you deleted them.. Not Motorola, not us, not even your phone man you personally. So don't go get frustrated at us.
Sent from my PACMAN MATRIX HD MAXX
Click to expand...
Click to collapse
The only person I am frustrated at is myself for not being perfect like some other people.
bweN diorD said:
as deeje00 so politely put it :silly: not all problems are fixable, and some that are still cant be fixed. we advise as best we can, the best advice at this point is to use something like g+ going forward so this doesn't happen again.
Click to expand...
Click to collapse
I understand that not everything can be repaired. Contrary to what some people may think I am not frustrated at the help I have received from this site and the many others I have used. I just find it hard to believe that I am the only person who owns one of these phones that ended up with this problem. I am amazed at what this phone can do and I still am learning about all of it's capabilities. That is why I find it hard to believe that I can't access what is setting right there in my hand.
Although I am not a builder of phones by any means it seems to me that a simple recycle bin would give people a second chance after making a mistake.
Thanks for everybody's help so far. I am going to continue looking for a solution and if it is out there and I can find it I will post what I find here so others will not have to search so hard.
You may follow this step by step guide: android photo recovery
hope this helps.
dude, just pop your SD card in your PC using an adapter,then there are several prog that can do the job.
Icaredata recovery
easus recovery
recuva
you ll get them back, just stop writing to the card now.
hbenz2008 said:
dude, just pop your SD card in your PC using an adapter,then there are several prog that can do the job.
Icaredata recovery
easus recovery
recuva
you ll get them back, just stop writing to the card now.
Click to expand...
Click to collapse
maybe you missed the topic of this thread: "deleted photo recovery from INTERNAL memory"
you obviously cant pop out the card thats on the board to do what you are saying.
Sure did, my bad
Sent from my XT925 using xda premium
bweN diorD said:
maybe you missed the topic of this thread: "deleted photo recovery from INTERNAL memory"
you obviously cant pop out the card thats on the board to do what you are saying.
Click to expand...
Click to collapse
I hope you havent gived up just yet, try this,
http://www.google.com/url?sa=t&rct=...rICwBA&usg=AFQjCNGFIrepDa3LtwFBhg42_CK5CX3roQ
inside this video there is a link to an app you install on your Windows PC,
It helped me get a lot of info from my phone internal memory (which I didn't deleted by the way, it was a corruption caused by my PC )
Let me know if this helped you a bit.
search Android data recovery on Google
Some Android data recovery software can restore lost pictures from internal memory of Android phone. Here are my suggestions:
(1) Carefully check the "user manual", make sure it can support your Android phone model.
(2) Do not pay for any data recovery software unless it has found the lost photos.
Good luck!
Joe F said:
I have a Droid Razr HD Android Version 4.1.2 Build number 9.8.1q-79
Is there anyway to recover my deleted photos from my internal memory?
I lost 5 months worth of pics. This pics are very important to me.
I have tried various recovery programs using my PC but I can't get these programs to recognize my phone through a USB port.
It appears that I have to use my phone instead of my PC to recover my pics but when I try to open any recovery program that I download my phone will not open the program.
I have at least 100 pics or more that I accidentally deleted. The majority of these pics where taken at my job which I use for reference. I should have had these pics on my external card but I just plain screwed up on that move. I have been told that I should switch phone to "mass storage" but I can't get my phone to do that. Rooting my phone has been suggested also but I think that option is above my pay grade. I know just enough about computers and smart phones to get me in trouble.
If the was no way to recover pics and files I would just accept my loses and move on but recovery is possible from what I understand. I just don't know why it has to be so difficult.
Thanks in advance for any help I can get.------------------------------------------------------Joe
Click to expand...
Click to collapse
If you use Google, you might have your pictures backed up for you. Not a lot of people put a lot of credibility in this but it's saved my butt when I wiped my phone to try the latest greatest ROM (wiped everything, including SD) forgetting I had my Korean vacation pictures on the phone. Fortunately, I allow Google to back up my pictures.
Trust me, disaster averted. Wife would have killed me dead.
That data recovery thing looks kind of fake to me, but the previous advice is good, don't pay for anything unless it can actually recover your data.

[Q] Stuck in bootloop! please help =[

Ok so I got stuck in a bootloop after applying a custom font in iFont. It requires a device restart, so thats what I did (which I have done many times before with no issues) and now I am in a bootloop. I don't seem to be able to get into stock recovery and I don't have a backup of my phone, either since I have the AT&T variant and custom recoveries aren't yet possible. Never had this happen before so I'm freaking out. How can I fix it?! preferably without losing all my ****. If there's a way. Any and all help is appreciated. Thanks =]
Did u try flashing back to stock?
4ndroid99 said:
Did u try flashing back to stock?
Click to expand...
Click to collapse
I am downloading LG PC Suite right now to try to get rid of root and go back to complete stock. Hoping that solves the problem but I'm kind of confused as to how it would when a font through iFont caused the problem. Never had any problems with root or with xposed framework or anything else. It was a font. So not really sure how taking off root is going to solve anything =[
andddd... can't get a connection in the PC Suite to even do anything. Re downloaded drivers and everything but the computer isn't recognizing the Android MTP Device. Which makes sense.. So does the suite need that driver to work?, or is there another problem that is preventing it from recognizing my device?
Galaxy_S_ said:
andddd... can't get a connection in the PC Suite to even do anything. Re downloaded drivers and everything but the computer isn't recognizing the Android MTP Device. Which makes sense.. So does the suite need that driver to work?, or is there another problem that is preventing it from recognizing my device?
Click to expand...
Click to collapse
Have a look at this thread.
4ndroid99 said:
Have a look at this thread.
Click to expand...
Click to collapse
Jesus Christ... nothing wants to work for me. Thank you for the link and advice. But my computer doesn't want to download the zip for the LG Flash tool that they have hosted on Mega. Want to make sure I'm getting the right flash tool so that everything works like it should. Is there another link to it somewhere else?
Just kidding. it was the browser. I was using Opera (don't ask). lol. I'm using firefox now and was able to get the files downloaded.
Couple more questions. I realized this computer is running Vista. I never use computers anymore so I don't really pay attention. haha. Could that possibly be the problem with the PC Suite? I've never used it before so I don't know if it would have worked before while my phone was working. However, I have plugged my phone into the computer before just to transfer files and whatnot and never had any problems with the drivers. But if that could possibly be the problem I have a laptop that has Windows 7 and it is downloading the PC Suite right now but it is taking FOREVER and for some reason keeps having network error issues and stopping the download so it is taking even longer. So the question is would it be worth it to wait for it and see what happens or should I just use the LGFlash method you posted above? Also with that method, will I lose all my data? I know it says at the end of the instructions to perform a factory reset through the settings menu once you get the phone back up and running, but at that point I would be able to save all of my data beforehand if it doesn't reset everything through the process. So does the process already reset everything?
I obviously have terrible luck with computers. lol. And phones, apparently. But mostly computers.
Galaxy_S_ said:
Just kidding. it was the browser. I was using Opera (don't ask). lol. I'm using firefox now and was able to get the files downloaded.
Couple more questions. I realized this computer is running Vista. I never use computers anymore so I don't really pay attention. haha. Could that possibly be the problem with the PC Suite? I've never used it before so I don't know if it would have worked before while my phone was working. However, I have plugged my phone into the computer before just to transfer files and whatnot and never had any problems with the drivers. But if that could possibly be the problem I have a laptop that has Windows 7 and it is downloading the PC Suite right now but it is taking FOREVER and for some reason keeps having network error issues and stopping the download so it is taking even longer. So the question is would it be worth it to wait for it and see what happens or should I just use the LGFlash method you posted above? Also with that method, will I lose all my data? I know it says at the end of the instructions to perform a factory reset through the settings menu once you get the phone back up and running, but at that point I would be able to save all of my data beforehand if it doesn't reset everything through the process. So does the process already reset everything?
I obviously have terrible luck with computers. lol. And phones, apparently. But mostly computers.
Click to expand...
Click to collapse
Yes, you will lose all your data after flashing back stock. That's why in the future it's important to make regular titanium backups and store your photos and media on an external sd card instead. I've never used the pc suite so I can't comment on that.
4ndroid99 said:
Yes, you will lose all your data after flashing back stock. That's why in the future it's important to make regular titanium backups and store your photos and media on an external sd card instead. I've never used the pc suite so I can't comment on that.
Click to expand...
Click to collapse
Thank you. I finally got fed up with the stupid PC Suite and used the LGFlash method. It was my last option so I didn't really have a choice. So I lost all my data. But luckily I haven't had the phone for too long. Only a couple months. So there wasn't too much to lose. I lost some pics and videos but memories are forever and photos are just mementos of the memories. So I'll get over it. Also lost all my hungry shark data. I had an almost fully maxed out Megaladon =[ lol. Oh well. Lesson for next time. I have Helium and a dropbox and I could have backed up all my pics just on my PC at some point, so I'm kicking myself for not doing that. But it's a lesson for next time. And this time I will definitely have the pictures save to SD instead. Thanks for the help, though!

[HELP] Cannot factory reset a Kyocera Hydro Wave (C6740N) on Metro PCS

Greetings to all the developers and registered users on this site... Yes, this is my first post, but I read here pretty often and I used the search function, trust me! Seriously, I've tried all I could and I am at my wits end, but this is technology, we can't let it own us, we gotta continue owning it and that's what online communities like xda help us do, so thanks for all your past, present, and future contributions here. So I got this Metro PCS Kyocera Hydro Wave (C6740N) that I can't factory reset for a number of reasons, but mainly because I believe that there is either no boot-loader or no recovery partition as a result of Metro PCS flashing the ROM...
Anyway, lets get to the juice:
- Device powers on/off, but no combo of Vol -/+ and Power buttons bring up a recovery menu or anything (holding any combo down just boot-loops)
- Device has no SIM and no micro SD card, and the battery is not removable
- Device is locked... Like, pattern-locked/google account info/too many attempts/yada yada yada
- Device has no data and no WiFi connection active, so I could not use the google account to get past the lockscreen
- Device does not have USB debugging enabled/Google drivers for ADB do not work (Windows 7 auto-detects when I plug in the phone and installs a generic Microsoft driver which cannot be removed even after uninstalling the device, and also I pointed the Device Manager to the correct Google drivers I installed with the Android SDK Tools, as well as the Samsung Naked Universal Drivers I found on this forum, and Kyocera ADB drivers I found through Google which all failed, Windows returned a message stating that the most up-to-date or best driver for this device is already installed)
What I've tried (everything possible really):
- Hard reset/Recovery from phone: FAILED
- Connect to Linux and install ADB, then tried running the adb shell, adb devices, fastboot devices, etc but phone not detected: FAILED
- Connect to Windows 7 and install ADB (Android SDK Tools), I literally checked every single box and installed Platform-tools, google drivers, everything, got to the command prompt as admin, cd to the ADB directory, ran same commands as in linux, also tried commands on several forums and posts like adb shell rm /data/system/gesture.key to remove the lock but everything: FAILED
- Connect to Windows 7 and attempt to install proper drivers using RootGenius, MoboRobo, PDAnet, and several other suggestions which all were oblivious/unable to detect the device despite Windows recognizing it, so they all: FAILED
- Connect to Windows 7 and attempt running ADB through a Cygwin terminal, but the command "sudo" was not recognized/not valid, so: FAILED
- Connect to Windows 7 and use XRYViewer to extract data from the phone, possibly to see the system files and get an actual understanding of what everybody is saying you need to mount from the recovery partition, but no clue how to use this, since I can't find an XRY file in the internal storage, so: FAILED
- Connect to Windows 7 and access data/recover data from device using "Wondershare Dr.Fone for Android" and "iLike Android Data Recovery Pro" but both programs instructed me to enable USB Debugging, which is not possible, so the both also: FAILED
Despite this being my first post, I have scoured the forums here in addition to every other forum and webpage regarding this issue as well... There just isn't much about this phone except negative reviews, and I have come to the conclusion that on this particular model phone, I am out of options... I have a paperweight... I'm not very familiar with Android... So please correct me if I'm wrong...
Any input?
I'm curious if there are any options at this point, I have been trying to get through to this phone on several computers for the past couple days and it is frustrating me... Any input from the community would be much appreciated...
Mojo2XL, I guess you did not find an answer?
Mojo2XL said:
I'm curious if there are any options at this point, I have been trying to get through to this phone on several computers for the past couple days and it is frustrating me... Any input from the community would be much appreciated...
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I have the exact same problem and it appears I am several months after your post. I just want to use this device as an e-reader but like you, I cannot get anything to recognize it!~
eenuckols said:
I have the exact same problem and it appears I am several months after your post. I just want to use this device as an e-reader but like you, I cannot get anything to recognize it!~
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may be this:
*2767*3855# - Think before you give this code. This code is used for factory format. It'll remove all files and settings including the internal memory storage. It'll also reinstall the phone firmware.
I found code in internet, but may be it works? can't check, my "wave" comes to me from USA by post for a few weeks..
barabeka said:
may be this:
*2767*3855# - Think before you give this code. This code is used for factory format. It'll remove all files and settings including the internal memory storage. It'll also reinstall the phone firmware.
I found code in internet, but may be it works? can't check, my "wave" comes to me from USA by post for a few weeks..
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doesnt work.. you can only get to emergency dialer which can only b used to make emergency calls
elliwigy said:
doesnt work.. you can only get to emergency dialer which can only b used to make emergency calls
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okay. i will try something, when my phone will come. is your Wave locked?
barabeka said:
okay. i will try something, when my phone will come. is your Wave locked?
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i bought another phone and they threw it in free but it has a pin code lock so i cant even get to google screen to bypass frp as im stuck at pin lockscreen and these darnphones have no recovery..
i doubt ull figure out a way as im real savvy with this stuff lol theres no recovery to boot into in order to reset and no way to update tje phone wothout knowing the pin code
any luck? i cant believe this thing is this locked down. makes apple look like chils play
warriorpluto said:
any luck? i cant believe this thing is this locked down. makes apple look like chils play
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i believe it can be done with a pc
Did you happen to get the files the other member posted that was only available for eight days?
Mojo2XL - Sort of.
I saw a youtub video (sorry no link) that says there was a OTA update that changed the phone's firmware that solved all the problems mentioned here. Thing is I have no carrier and cannot find this new firmware, but, I am still hunting....
​
eenuckols said:
I have the exact same problem and it appears I am several months after your post. I just want to use this device as an e-reader but like you, I cannot get anything to recognize it!~
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Click to collapse
I'm having the same problem, I have been trying to get this thing to hard reset for a week now. There has to be a way to reset this Hydro Wave.. Has anyone dealt with this thing?
Hey hold the buttons as follows volume- & power at the exact same time while your phone is off be warned if you phone was preowned you need the goole account originally activeated with that phone if you do not have that then your in the same vote as me i cant remember any of my gmail account info to my wave from when i had it active I have litterally tried every thing to recover the info and i still can't recover it
WhiteWolf77 said:
Hey hold the buttons as follows volume- & power at the exact same time while your phone is off be warned if you phone was preowned you need the goole account originally activeated with that phone if you do not have that then your in the same vote as me i cant remember any of my gmail account info to my wave from when i had it active I have litterally tried every thing to recover the info and i still can't recover it
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That doesn't work on this phone the hydro wave from AT&T has factory reset protection so it cannot be reset using the volume down and power button reset
Any update?
dannybz said:
Any update?
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let me work on this, been trying to master as many FRP bypasses as i can. I don't have the device but a client is in the same boat
I accidentally stumbled upon a something weird. I've managed to make the camera crash to the home screen somehow. I believe this was a result of holding both volume buttons and opening numerous menus while using the camera. My guess is that it overloads it after a certain amount of times and causes it to crash. I've gotten the android UI to crash like this before. I will try to recreate the scenario and update you guys on this. it's on a Kyocera Hydro Wave. Running android 5.0 I believe. Try going wild until the phone starts to lag. eventually stuff will crash and the lock screen may go with it. use this to your advantage and enable USB debugging as quickly as possible because it will reset itself after about 30 seconds. Someone else on YouTube has recently told me that it worked for them. I would look into doing that.
PhoneScrambler said:
I accidentally stumbled upon a something weird. I've managed to make the camera crash to the home screen somehow. I believe this was a result of holding both volume buttons and opening numerous menus while using the camera. My guess is that it overloads it after a certain amount of times and causes it to crash. I've gotten the android UI to crash like this before. I will try to recreate the scenario and update you guys on this. it's on a Kyocera Hydro Wave. Running android 5.0 I believe. Try going wild until the phone starts to lag. eventually stuff will crash and the lock screen may go with it. use this to your advantage and enable USB debugging as quickly as possible because it will reset itself after about 30 seconds. Someone else on YouTube has recently told me that it worked for them. I would look into doing that.
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Click to collapse
Is there anything a little more realistic possible? Lol, I can see an update available, can't connect to WiFi to update haha. The stuff they lock these phones with anymore i swear
I'm new to this forum, but NOT new to this site . I have visited here on numerous occasions seeking the help that needed . With that being said, I would like to offer a Bonafide, Tried and True way to factory reset the Kyocera Hydrowave . I KNOW that this work's for I have done in on numerous occasions for a friend of mine that works for Metro PCS ....
Step One: Completely power off the phone .
Step Two: Hold the Power AND Volume DOWN Buttons SIMULTANEOUSLY .
Step Three: DO NOT release any buttons, even when you get to the Boot Menu . (Very Important, If you don't do it right, you have to start all over lol ) .
Step Four: Once inside the Boot Menu, ONLY release the Power Button; or the Boot Menu will close and you have to start all over again .
Step Five: Use the Volume Down Button to Highlight the Wipe/Factory Reset Option .
Step Six: Use the Power Button to Select the option .
Step Seven: Watch the bottom of the screen for the progress, and then use the Volume Up Button to restart .
And there you have it . I hope that this helps out SOMEONE out there, because I feel good giving back for the help that I have received on here .
PS.( If you would like for me to post a Video Tutorial on this, can someone please tell me how to post the Video; I guess by me being a Newbie on here, I'm not allowed to do as of yet ) . If Anyone needs to contact me, as I'm not on here very often, my email is [email protected] .
LilAnt530 said:
Is there anything a little more realistic possible? Lol, I can see an update available, can't connect to WiFi to update haha. The stuff they lock these phones with anymore i swear
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As unrealistic as it may sound it actually works Trust me on this. its similar to the LG attack which... is nothing but entering a long password.
betanews.com/2015/09/16/bypass-the-android-lollipop-lockscreen-by-entering-a-really-long-password
Just give it a go. it already worked for one dude on youtube. it takes a while but it honestly works. If you can get it, update the phone as soon as possible turn the screen timeout off and let it update. when the phone resets the update will install and you will be able to factory reset.
I mean it couldn't hurt. if you're locked out with no factory reset and ADB tools won't work what else can you do?

[SM-T397U/Soti MobiControl/Help] My Dad just found this cool brick essentially...

My dad is a home improvement guy and apparently people left some things behind and the new owner didn't want them. One of these things ended up being a Tablet, now I'm understanding why it was given up. It starts and immediately loads into Soti MobiControl and I can essentially do nothing with it. I've both Factory Wiped Via recovery mode and tried to remove the sim and booting into safe mode which also didn't work.
The next step was to even see if I could do anything Odin related to it and I can't enter download mode I'm assuming since it appears to be an old work device, they likely didn't have USB Debugging on. So that wouldn't work for me either.
TL;DR
I have this tablet that has an app on it that doesn't allow me to do anything with it and so far what I've tried has done nothing. Does anyone have any clue ?
Hi!
Since I don't know what this app do or what it can restrict, I'll be having some issues but I'll try my best to help you.
First, Can you boot into system and go to settings? If yes, then go to About device --> Build Number --> Tap 7 Times.
^_^
After searching about Soti Mobicontrol, I found this:
Uninstaller
Please try this and reply.
^_^

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