[Q] n5 turns off after screen goes off second time - Nexus 5 Q&A, Help & Troubleshooting

This is a weird one. The phone works fine with one caveat. The second time the screen turns off and goes to black, the phone turns off. Pressing the button turns the phone on. It is very frustrating. Yes the os is the latest release.

Just an FYI for anyone who cares or has the same issue. I tried installing a new OS (CM12) and a new kernel (a couple of them). The issue persists, the problem is not solved. Any advice would be welcome.

its happenning to me too

Related

VOX Getting shut down automatically

Hi,
My VOX sometimes gets shutdown automatically. It happens at least once in two days. And whenever it shutsdown, I can feel that the handset has become slightly hot. I need to remove the battery and put it back to turn on the phone again.
But one strange thing I noticed is that, if the bluetooth was on when the phone went down, I can see the bluelight blinking even when the phone seems to be shutdown.
Do you guys know what could be causing this?
My Radio Version is 4..13.41_02.88.90 and OS is 5.2.1236 (Build 17741.0.2.1)
Thanks pals!
Sounds like it's over-heating possibly? If the BT LED is blinking blue, then the device is still on, I think you have some software that is either causing it to run at full load or causing a soft reset.
hum, maybe this has something to do with the problem already reported in some posts of some VOX's
the screen goes black, but the phone remains on
normaly if you wait a couple of seconds, and try to mess with the phone again, it will be alright,
sometimes i even have to remove the battery
some say the problem could be overheating as u say, but until now, i havent found any solution for this, i also am facing the same problem
Same problem for me when turning on the Wifi, but the phone turns off completly and the battery showing empty after turning the phone on, I have to remove the battery each time!
But when it's connected, my phone runs perfectly.
Maybe I have to change my battery, no?
I don't think in my case the phone is on (except for BT light blinking). Otherwise it should be in a big hung state where it is not able to respond to keyboards, power key or any interface at all.
Next time I encounter this problem, I will try calling my own number to see whether the radio is on.
I have been using this vox since last 8 months, but in the last couple of months I have encountered quite a lot of problems like radio repeatedly getting turned off, first call after restart hanging (not consistent but happens most of the time I restart the phone and try to make calls with in the first 20 seconds after bootup) etc.
Do you think an upgrade 6.1 would do any good?
Thanks again!!
I was having that problem too. I tried upgrading to WM6.1 and upgrading the radio, nothing worked. I sent it in and they replaced the mainboard, but now it seems to be worse. I just got it back though, so I haven't called them about it yet. I'm just looking around to see if it could be a battery issue.
My phone restart issue was mainly a hardware or loose contact issue. Once the phone fell down and after that whenever there was a long press on 0, * or # keys, the phone would restart.
After two days my phone fell down once again from my hand and this issue got resolved forever. Lucky me!
My S710 HTC original, shut down every day at 00.16. In the past was at 02.46, and I discover it since during my trip in asia I found the phone off.
More over the alarm is not reliable and cannot be used for this reason.
The following application are installed:
- Customisation from HTC for my operator TIM
- microsoft Office mobile upt
- pmCleanSP
- spWZTools
- Skype
- Tom Tom
HTC service told me to flash it with Rom update.
Any suggestions?
Thanks

Black screen of death

The other day, I hit the power button on my touch pro, and the screen didn't come on. I did a soft reset, and it started working again. Now today, the same thing is happening, but a soft reset isn't helping.
The screen's back light comes on, the LEDs on the buttons come on, and the phone seems to be working fine. I hear all the sounds, including the HTC sound while it is booting, and the new message sound, but the screen stays black. It still recognizes touches, it just doesn't show an image. I want to do a hard reset, and will if I can get it to come one one more time, but its been about a month since I backed up my contact list. Lesson learnt there. I'm afraid it might be a hardware problem since I don't see anything while its booting either.
Anyone know if this is a known hardware issue with the touch pro? The phone is less then 3 months old, and I've been real careful with it. I haven't dropped it from more then 2 feet, and even that was onto carpet. Its the Verizon version if that makes a difference, and I'm running one of the NFSFAN roms. Its not the newest one, but rather the one posted on October 19th. I doubt its the rom, though, as I've been using it for around 2 months with no issues.
EDIT: Ok, I went into the bootloader to see if it was hardware of software. I figured if it was hardware, the screen would be black, and if it was software, it would be the rainbow. Sure enough, the screen stayed black. Hit the reset button, and the screen actually came on! Go figure. Went to do a backup, and the screen literally crapped out on me while I was watching it. Definitely a hardware problem.
similar with Touch HD... kinda
I've been having a similar problem with my Touch HD. The problem is very intermittent though and is sometimes hard to reproduce. The screen and phone will be working fine then once in a while when I push the power button to lock the phone, I'll unlock it and the screen stays black. I know that the phone is still on and even unlocked because pushing the buttons at the bottom makes the phone vibrate. The only consistency in reproducing the problem happens after I do something major on the phone such as making a phone call, browsing the internet, sometimes charging the phone. Other than that, I can sit here and push the power button all day and it'll come on and off with no problems. When the screen does go black I've taken the battery out repeatedly as well as repeatedly rebooted the phone until it comes back on. I've tried doing hard and soft resets to no avail. I've tried deactivating "turn off backlight if device is not used for" and "turn off device if not used for" without any resolve. After this I've even left the screen on (disabled backlight off) to see if it flickers or shows any sign of being faulty and it seems to be fine. I'm currently on Dutty's HD WM 6.5 Leo R5 WWE rom, but this has happened with two other roms (NRG, LIA). Other info include:
OS: 5.2.23016
Manila: 2.519192828.0
Radio: 1.14.25.24
Protocol: 52.64.25.34H
I guess the only consistent software has been my radio. Please help! Any advice would be awesome. I've tried google search and xda search without much help. Thanks

[Q] Problem: Screen keeps lighting up when in standby, happens on different ROMs

Hi all,
I have a problem: when in standy, my TF101's screen keeps always lighting up for about 1 second and goes off again. When it is off again and I then press the power button, the screen doensn't light immediately. (delay of 1-2 seconds or nothing at all)
It happens on different ROMs.
Doesn't matter if in plane mode (perhaps an application connected via the internet is doing it) or not.
Anyone has/had the same problem or a solution? Perhaps some stupig app is causing this? It's slowly draining my battery when in standby and I would like to get rid of it.
Thanks in advance!
Try flashing guevor's kernel latest version if you havn't already, fixes many issues with sleep. http://forum.xda-developers.com/showthread.php?t=1565519&page=151
This started happening AFTER receiving a damaged unit back from ASUS. Then the random reboots started soon after that.

Weirdest display issue

Hey guys,
I have a really strange display issue with my Galaxy R.
I'm on CM10.1 nightly and already tried different nightlies with factory reset and wipe data/cache.
If the phone is not used for a while (sometimes even after 30 minutes), meaning it is on and screen is off, the display won't turn on anymore.
So I press the power button and the capacitive buttons light up, but the screen stays completely black.
Today I noticed that I can even use the touch screen and I could hear all sounds, I even managed to open the dialer and start typing blindly and it would make the dial sounds.
But whatever I try, the screen won't turn on.
Also, it seems when I'm connected to a charger and/or connected to wifi, this problem doesn't seem to occur.
Then I have no choice but to remove the battery, but then often I can't even start the phone.
Sometimes it takes some minutes, sometimes a really long time until I can start it again.
Usually the battery isn't drained, this only happened once.
This occurs after I dropped the phone twice, so it might be related to that.
(Though before I've also dropped it and this never happened.)
Any ideas?
flash stock ics and see if problem persists.
once i flashed a custom rom and faced this issue, reverted to stock and now my device is running with zero issues.
Nikhil said:
flash stock ics and see if problem persists.
once i flashed a custom rom and faced this issue, reverted to stock and now my device is running with zero issues.
Click to expand...
Click to collapse
I tried to find the stock rom online, but all links seem to be down.
Do you know where I can get it?
wasabah said:
I tried to find the stock rom online, but all links seem to be down.
Do you know where I can get it?
Click to expand...
Click to collapse
You need to register and then download from here.
Thanks for that, I installed newest stock rom.
Could boot fine, set up the phone, put it to the side.
One hour later I checked it - same problem again.
Capacitive buttons flaring up, screen not.
Thanks for that, I installed newest stock rom.
Could boot fine, set up the phone, put it to the side.
One hour later I checked it - same problem again.
Capacitive buttons flaring up, screen not.
Then you should visit SSC. They can only repair your device.

[Q] s5 screen goes black but buttons are lit when hitting power button

While the phone is powered on, randomly the screen will not turn on for me. This has been happening for at least a week yet the only thing I can really recall doing with it is turning off some default apps recommended in another thread here. sometimes the screen goes completely gray as well.
anyone else having this problem? Ive been taking the battery out to resolve it thus far. I'm rooted with 4.4.2 installed (no roms)

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