[Q] XT1033 OTA lollipop upgrade failed... How to fix it? - Moto G Q&A, Help & Troubleshooting

Hi Guys,
I just received the XT1033 Lollipop notification and clicked upgrade.... Unfortunately the upgrade failed and I suspect perhaps that's because I have clockworkmod installed instead of the stock recovery?
Where do I go from here? How do I get my phone so the upgrade installs successfully?
I'm in New Zealand if that matters. Not sure if you get a different OTA update per country?
Also note, the phone is still working fine (ie not bricked or anything), just the upgrade is failing to install

Flash a stock ROM or gpe and upgrade from there.
Sent from my XT1039 using XDA Free mobile app

Which ROM, does it matter?
I keep seeing stock roms for Brazil/India/Asia, but I live in NZ so I'm not sure what to install. There doesn't seem to be any NZ roms
Plus none of the links in "how to restore to stock" tutorials and faq's seem to work anymore
Can you point me in the right direction please?

You can still install official lollipop if your phone has bootloader unlocked and custom recovery but I would suggest starting from scratch. If you bought phone from anywhere in Asia then flash stock asian KitKat ROM and if you bought it from Brazil then flash stock Brazilian KitKat rom. After that you can update your phone to official lollipop.
PS- there is no NZ ROMs for xt1033. Only Asian and Brazilian. It depends on the region from where you buy the phone, not where you live.

I bought it in NZ...
Aha! I found in the phone settings it says 210.12.40.falcon_umtsds.AsiaRetail.en.03
Asia rom it is then, I'll go try it out

mejobloggs said:
I bought it in NZ...
Aha! I found in the phone settings it says 210.12.40.falcon_umtsds.AsiaRetail.en.03
Asia rom it is then, I'll go try it out
Click to expand...
Click to collapse
Good Luck

You should not need to unlock bootloader to flash the fastboot firmware image.

lost101 said:
You should not need to unlock bootloader to flash the fastboot firmware image.
Click to expand...
Click to collapse
he has cwm.that means unlocked bootloader.
Flash 5.0.2 firmware.no need to revert to 4.4.4 or use ota since lollipop flashable imge now available for xt1033 asia retail.

Related

Help with going back from GPE to UK stock

Hello guys, I need some pro Moto G users help.
Moto G with stock UK retail 4.3 and after that I have done :
update to 4.4.2, unlocked bootloader and root but after some months I have flashed GPE and after that I cant flash CM11 cos I have encryption problem and I cant go back to stock UK rom. I have ,, partition is too large`` or ,,downgraded for primary gpt`` and reboot....
I follow all guide on XDA and even one of them was not good. Allways problems with partition or boot loops.
Q: how can I instal the same stock UK retail soft like from the shop? I have for sure problems with partition cos only is working GPE and UK 4.4.2 but i cant instal on it CM11 (encryption...) so I need install stock UK retail 4.3 + OTA update on UK phone with GPE. How?
If someone can understand it please help my cos I`m fighting with it couple of months.
Try flashing stock UK ROM using mfastboot. You can just flash the 4.4.2 ROM and move on to CM11 from there.
michal89chz said:
Hello guys, I need some pro Moto G users help.
Moto G with stock UK retail 4.3 and after that I have done :
update to 4.4.2, unlocked bootloader and root but after some months I have flashed GPE and after that I cant flash CM11 cos I have encryption problem and I cant go back to stock UK rom. I have ,, partition is too large`` or ,,downgraded for primary gpt`` and reboot....
I follow all guide on XDA and even one of them was not good. Allways problems with partition or boot loops.
Q: how can I instal the same stock UK retail soft like from the shop? I have for sure problems with partition cos only is working GPE and UK 4.4.2 but i cant instal on it CM11 (encryption...) so I need install stock UK retail 4.3 + OTA update on UK phone with GPE. How?
If someone can understand it please help my cos I`m fighting with it couple of months.
Click to expand...
Click to collapse
Just check if you have tried this
This one will solve your encryption problems!

[Q] how to relock Moto G 1st Gen's bootloader

hello guys,
please tell me how to relock Moto G 1st Gen's bootloader, so i can get lollipop OTA, because i got an error!
I've stock rom, i'm just unlock and root my device.
:crying:
No need of locking boot loader.Just flash full stock firmware along with stock recovery.Or try flashing 5.0.2 firmware instead of flashing stock kitkat+ota
.:Addicted:. said:
No need of locking boot loader.Just flash full stock firmware along with stock recovery.Or try flashing 5.0.2 firmware instead of flashing stock kitkat+ota
Click to expand...
Click to collapse
how can i flashing 5.0.2 firmware? since couple of hours i try many firmwares using "fastboot.exe" and i think i flash something wrong because my mobile software is converted from ASIA dual SIM to single SIM !!
can anyone advice me please.
Ghorab said:
how can i flashing 5.0.2 firmware? since couple of hours i try many firmwares using "fastboot.exe" and i think i flash something wrong because my mobile software is converted from ASIA dual SIM to single SIM !!
can anyone advice me please.
Click to expand...
Click to collapse
you may have downloaded wrong firmware.
And you need to use mfastboot.exe.
try http://forum.xda-developers.com/moto-g/general/firmware-firmware-lollipop-retail-t3017383
where did you bought that phone??? asia retail version??? what is your phone model? xt1033?? xt1032?? gpe version.
Download right version firmware & try flashing again
Ghorab said:
hello guys,
please tell me how to relock Moto G 1st Gen's bootloader, so i can get lollipop OTA, because i got an error!
I've stock rom, i'm just unlock and root my device.
:crying:
Click to expand...
Click to collapse
Grab one from here: http://forum.xda-developers.com/moto-g/development/rom-stock-motorola-rom-collection-t2854688 and flash via recovery. Reboot then do the ota!

How to update a rooted Moto G (XT1032) 4.4.4 to 5.0?

Hi,
the title says it all:
How can I apply the 5.0 OTA update on a rooted, unlocked Moto G XT1032 with CWM recovery?
I don't care about root anymore and I have used SuperSU to unroot the phone.
But in order to apply the update I need to install the stock recovery, otherwise the device will get stuck in a bootloop.
How do I do this? I have tried using MotoToolAIO and its "Flash Stock Recovery KitKat" button but get a
Code:
hab check failed for recovery
message every time I try.
Could you guys please tell me how to get the stock recovery installed on this phone? As I said I don't care about losing root and I don't mind relocking the phone if necessary. I would really appreciate any pointers you can give me. Possibly without losing my data & apps. Thank you.
This page apparently is supposed to contain all those stock files but it is broken: http://sbf.droid-developers.org/phone.php?device=14
This manual seems to be helpful for similar cases, it did not help me, though: http://forum.xda-developers.com/showthread.php?t=2542219
Download the stock 4.4.4 ROM for your phone, extract the recovery.img file, and flash it using fastboot commands.
You also need to be unrooted with the stock Motorola apps.
audit13 said:
Download the stock 4.4.4 ROM for your phone, extract the recovery.img file, and flash it using fastboot commands.
Click to expand...
Click to collapse
If you think that solves the proble, well...yes. But where do I find that file? As I indicated the only possible source seems to be unavailable currently. I can't find any other.
Does anyone here have an XT1032 DE singleSIM recovery image lying around?
As I am currently living in South Africa and internet is not reall stable it would be amazing if someone could offer just the recovery file instead of the whole 500-600MB dump.
I have a Canadian xt1032 running stock Telus 4.4.4 firmware. Not sure if that recovery would work but I could find it if you want to try it.
Don't forget to unroot too.
I unrooted too using SuperSU and managed to restore the stock recovery using MotoTool (find it on XDA). These are the basic requirements for installing an OTA. But after the OTA is downloaded and I try to install it, the process starts and in about 10 seconds it displays "Error" and boots to 4.4.4 again. Any recommendations?
^^did you remove any of the stock Motorola apps?
No, and Motorola Update Services is updated to the last version.
audit13 said:
I have a Canadian xt1032 running stock Telus 4.4.4 firmware. Not sure if that recovery would work.
Click to expand...
Click to collapse
I doubt it - and fear what might happen if it goes wrong, to be honest. But thanks a lot for the offer. I was able to locate a Retail package for the DE version and will try to download the whole beast, hoping that the connection is stable for these 3 hours.
Even though nobody answered me, I found out what's going on. Lollipop OTAs cannot be installed on modified devices.
You could try out some custom ROM if you are unable to get the official 4.4.4. Carbon and CM11 are some customs ROMs I know of.
There are great unofficial ROMs on the moto g xda forum too!! Don't forget to have a look.
Sent from my Moto G using XDA Free mobile app
I'm thinking of Resurrection Remix 5.0.2
You could also check out mokee, crdroid, xperience. And don't forget to check out the ROMs in the forum list
Sent from my Moto G using XDA Free mobile app
One question man. I have 4.4.4 installed. Do I have to install stock 5.X in order to get lollipop bootloader before installing any ROM?
dimsar2013 said:
Even though nobody answered me, I found out what's going on. Lollipop OTAs cannot be installed on modified devices.
Click to expand...
Click to collapse
how did you manage to un-modify your device? I just bought the Moto G (2013) and have unlocked the bootloader and installed TWRP and haven't had any luck installing ANY firmware after 4.4.4.... I'm always getting stuck on the bootlogo and have to return back to stock 4.4.4...
pables69 said:
how did you manage to un-modify your device? I just bought the Moto G (2013) and have unlocked the bootloader and installed TWRP and haven't had any luck installing ANY firmware after 4.4.4.... I'm always getting stuck on the bootlogo and have to return back to stock 4.4.4...
Click to expand...
Click to collapse
You need to have factory firmware and recovery installed in order to update via OTA.
Sent from my XT1031™

[Q] Update XT1032 from 4.4.4 USA retail to 5.0?

After many soft bricks I ended up in stock 4.4.4 US retail. Although I did upgrade Motorola Update, it says there's no new system software (5.0).
How do I upgrade from 4.4.4 US retail (stock) to 5.0? Is there an OTA file for US? I already searched everywhere, but can't seem to find it.
I could also go to 4.4.4 stock Brasil or Argentina and then apply the OTA, but right now my phone only boots if I install a firmware via recovery (ZIP file), not flashing it with fastboot. And I couldn't find installable ZIP files for 4.4.4 stock Brasil or Argentina.
I'm not sure if you could get the ota update officially (as in the new software available thing).
You could try out the 5.0.2 version from some other reason or you could check out some custom ROM.
Sent from my Moto G using XDA Free mobile app
If your phone works on 4.4.4 Retail, it will probably work with Telus 4.4.4. I had GPE 4.4 on my xt1032 8 GB, flashed back to retail 4.4.4, then flashed to Telus 4.4.4, updated Moto apps, got the Telus OTA update to 5.02.
So where can I get this Telus 4.4.4 firmware? Is it flashable from recovery (ZIP)? Remember fastboot flashes don't work since the first time I softbricked my phone.
santiagoroza said:
So where can I get this Telus 4.4.4 firmware? Is it flashable from recovery (ZIP)? Remember fastboot flashes don't work since the first time I softbricked my phone.
Click to expand...
Click to collapse
When you boot your phone into fastboot and you type "fasboot devices", it doesn't return you phone's serial number?
I don't think there is a Lollipop OTA for USA retail yet.
santiagoroza said:
After many soft bricks I ended up in stock 4.4.4 US retail. Although I did upgrade Motorola Update, it says there's no new system software (5.0).
How do I upgrade from 4.4.4 US retail (stock) to 5.0? Is there an OTA file for US? I already searched everywhere, but can't seem to find it.
I could also go to 4.4.4 stock Brasil or Argentina and then apply the OTA, but right now my phone only boots if I install a firmware via recovery (ZIP file), not flashing it with fastboot. And I couldn't find installable ZIP files for 4.4.4 stock Brasil or Argentina.
Click to expand...
Click to collapse
Android 5.0 USA Retail is not officially released. I would suggest audit13's method.
audit13 said:
When you boot your phone into fastboot and you type "fasboot devices", it doesn't return you phone's serial number?.
Click to expand...
Click to collapse
Fastboot does work. It flashes the firmware with no errors, but the phone won't boot afterwards. I don't know why, but it happens since I first softbricked my phone.
I used to have Retail USA 4.4.4 on my Telus xt1032.
If you really want 5.02, you could try flashing the stock Telus 4.4.4, update motorola apps, and install the 5.02 OTA update.

Can i update to MM via OTA on rooted G3 with unlocked bootloader?

HI there !
I am using XT1541 ( 1gb ram edition ) . Its rooted with unlocked bootloader and twrp recovery. When i get OTA , will it work or just cause a boot loop? I am thinking about flashing stock rom using adb but my phone was carried locked ( Tesco mobiles UK ) . its unlocked now. So, do i need to flash tesco mobiles stock rom or i can flash XT1541 retail great Britain rom ??? Because i don't want it to be carried locked after i flash stock rom using adb
Nops. Please relock your bootloader!
Forever Alone said:
Nops. Please relock your bootloader!
Click to expand...
Click to collapse
OK But for that i need to flash stock rom using adb . I am not sure which stock rom i have to flash ? tesco model or retail Great Britain model ??. My phone was tesco locked. Can retail Great Britain stock rom XT1541 work too? As my device is already carried unlocked
aaqib67 said:
OK But for that i need to flash stock rom using adb . I am not sure which stock rom i have to flash ? tesco model or retail Great Britain model ??. My phone was tesco locked. Can retail Great Britain stock rom XT1541 work too? As my device is already carried unlocked
Click to expand...
Click to collapse
I CNT help u in that matter, but checkout the link. Use my script for ease!
Forever Alone said:
I CNT help u in that matter, but checkout the link. Use my script for ease!
Click to expand...
Click to collapse
which link ?
aaqib67 said:
which link ?
Click to expand...
Click to collapse
GO TO THIS LINK AND FOLLOW THE STEPS
http://www.trickmafia.net/flash-stock-firmware-moto-g-2015-relock-bootloader/
aaqib67 said:
HI there !
I am using XT1541 ( 1gb ram edition ) . Its rooted with unlocked bootloader and twrp recovery. When i get OTA , will it work or just cause a boot loop? I am thinking about flashing stock rom using adb but my phone was carried locked ( Tesco mobiles UK ) . its unlocked now. So, do i need to flash tesco mobiles stock rom or i can flash XT1541 retail great Britain rom ??? Because i don't want it to be carried locked after i flash stock rom using adb
Click to expand...
Click to collapse
Unlocking your bootloader does not affect your eligibility for OTA
https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/91999/p/1449,8620
What does affect your OTA eligibility is your root and the custom recovery. First unroot using super su app and then flash stock recovery.
Am I right in assuming you are on stock ROM?
Moto G User said:
Unlocking your bootloader does not affect your eligibility for OTA
https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/91999/p/1449,8620
What does affect your OTA eligibility is your root and the custom recovery. First unroot using super su app and then flash stock recovery.
Am I right in assuming you are on stock ROM?
Click to expand...
Click to collapse
yes, i can unroot the phone and flash stock recovery but i am not on STOCK rom right now. I need to flash stock rom but i am confused which XT1541 stock rom ill flash as my phone was Tesco locked UK edition . Will XT1541 stock Retail Great Britain rom? I could flash Tesco XT1541 stock rom but i am afraid my phone will be carrier locked and i cannot ask for unlock code anymore as i am in India right now
Pritish1453 said:
GO TO THIS LINK AND FOLLOW THE STEPS
http://www.trickmafia.net/flash-stock-firmware-moto-g-2015-relock-bootloader/
Click to expand...
Click to collapse
I know these steps but i am confused which XT1541 stock rom ill flash as my phone was Tesco locked UK edition . Will XT1541 stock Retail Great Britain rom? I could flash Tesco XT1541 stock rom but i am afraid my phone will be carrier locked and i cannot ask for unlock code anymore as i am in India right now
Unlocked bootloader is no problem for ota, flash twrp backup for stock rom when you first enter twrp( if you take back up ) and reboot, then flash stock recovery via fastboot ,then you can unroot and get ota without problem, refer this in xda. Otherwise Flash stock firmware and get ota.
You can update to 6.0 with an unlocked bootloader, but you can't update to 6.0 with a rooted device. Fastboot your stock ROM and then take the OTA. No need to relock the bootloader.

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