Hi, after looking on google and the xda forum I didn´t find a similar question to my problem.
I am on 4.4.4, currently rooted and bootloader unlocked, and I am receiving the OTA update. The first time I tried to update, I got an error because I was on a custom recovery; installed stock recovery and tried again (downloading again OTA). This second time the progress bar started moving and suddenly the phone rebooted to normal and said that something happened and the phone was not updated.
My question is: do I need to be completely stock, even withouht root, to update? I mean, I can´t find a post that says the requirement to update to Lollipop in specific (non english speaker here, sorry).
Hi there! I'm from Brasil. Owner of a Moto G music edition XT1033. I had the same problem with my phone here. Except that I did not use any custom recovery. I think that when I rooted my phone, the proccess I followed has changed the recovery in some way. Even after removing the root access by the option on SuperSU I was unable to install the OTA. I think that if you flash only the recovery of an stock ROM, you might receive the update via OTA. But the solution I used was to flash the entire stock 4.4.4 ROM. After the flashing process I received the OTA again and using 5.0.2 since then... And loving It!
I hope this reply helps you in any way!
Good luck!
Related
Hey everyone!
I broke my Nexus 4 a few days ago, so as a replacement went with the Moto G, loving the little thing.
However, now i am running into some problems. I installed CWM and rooted it, without flashing any custom rom. Then Moto asked if i wanted a system update, so i downloaded it, but it cant install. Every time it reboots during installation, it goes to CWM, which asks if i want to install the update package. When i click yes, it fails, saying there was an error, tells me i probably lost root and reboots. After reboot, moto tries to install the update again, and the circle keeps going.
So now a few questions.
Im coming from a nexus, which is very root friendly, so please be patient with me
1. can a rooted device receive updates at all?
2. Is it possible to keep root but reinstall the factory bootloader? (seeing as this is the problem, it would fix it right? I dont want to install custom roms, i just want root for added control with tasker etc.)
Any help greatly appreciated
Blucose
In rooted device, you will get updates but you can't install it if you using custom recovery..
As per my knowledge you can relock the bootloader but you will not get the warranty back..
Sent from my XT1033 using XDA Premium 4 mobile app
Do you have a source you trust that i could get the locked bootloader from?
As far as I know, If you use either stock or philz recovery you can still install OTA updates and keep root.
Phone: Motorola Moto G XT1032
OS: Android 4.4.4
Let me start by saying that I am new here, and I am not sure if this is the correct place to ask for help, but here I go anyway...
I am in desperate need of assistance. Against all better judgment, I rooted my phone a few months ago and now I am in a "pickle" so to speak. I recently recieved the Android 5.0.2 OTA Update notification. I have attempted multiple times to install this update but each and every time I do so, it returns me (after rebooting) a message along the lines of "software update was unsuccessful". I have sifted through some posts online with no avail. I am not the best person when it comes to my phone, however I do know how to get around on a computer.
I guess I should also add that I read somewhere that the phone must be un-rooted before attempting to upgrade, however, I have alrady attempted to do so with the "Full Unroot" option in SuperSu, but the only thing that seemed to have happened is the app is now deleted.
Another thing, I only rooted my phone and did not install any of the recovery programs like CWM or TWRP. This is stock android and no Custom ROM.
Any help would be greatly appreciated, as I have been waiting for Andoid L for a very long time and am very upset that I am having all these issues trying to use it.
Thank you for listening and look forward to seeing if anyone can help me.
DubstepCanada.
What you may try to want to do is to find the factory stock image online for which ever version you have and run it then upgrade to each new version till you get to lollipop update. Yes you will lose all of your data but if lollipop is what you want that is probably what your gonna have to do. Every time a factory update is available on Motorola before it does the update it will check for every app and checks file system and recovery. Anything out of the ordinary and it will usually not upgrade it. So if I was you look for the stock factory image of 4.4.4 and update to lollipop 5.0.2.
Alternatively flash a custom recovery, TWRP or Philz Touch, and then do a factory reset and flash one of the zips in this collection:
http://forum.xda-developers.com/moto-g/development/rom-stock-motorola-lollipop-rom-t3017510
Less risk and you keep your photos etc.
Alright so I have a 2013 Moto G, and basically in the past while on KitKat I've rooted my phone, given it custom recovery (TWRP), and messed around with the ROM (changed it to CM, PA and a few others and back). Now I've come to update to Lollipop and of course I need stock recovery to update my phone via OTA, and when it first prompted me to update, I had TWRP and I didn't really think, I just updated, this sent my phone into a bootloop, rebooting straight into TWRP every time I turned my phone on. Luckily I had a backup and I just restored to that and that fixed it. Recently I've been trying to fix the correct stock recovery for my phone so I can update, and I found some MotoTool AIO thing, and that changed my recovery back to KitKat stock (or so it says), now when I go into recovery it LOOKS like stock, can do everything you could normally do with stock recovery, but when I came to update it, about a quarter of the way though the update process, it errors and reboots my phone. Luckily this time my phone recognizes it has errored and just cancels the update instead of sending me into a boorloop. Any help would be greatly appreciated.
Thank you,
Tom.
Hi, thank you for using XDA Assist. To update to 5.x you need to be 100% stock. That means no custom recovery, no root,etc. It would be best to ask your question here,http://forum.xda-developers.com/moto-g/help where the experts on your device reside. And you may need this,http://forum.xda-developers.com/showthread.php?t=2542219
Good luck!
Thread closed.
Alright so I have a 2013 Moto G, and basically in the past while on KitKat I've rooted my phone, given it custom recovery (TWRP), and messed around with the ROM (changed it to CM, PA and a few others and back). Now I've come to update to Lollipop and of course I need stock recovery to update my phone via OTA, and when it first prompted me to update, I had TWRP and I didn't really think, I just updated, this sent my phone into a bootloop, rebooting straight into TWRP every time I turned my phone on. Luckily I had a backup and I just restored to that and that fixed it. Recently I've been trying to fix the correct stock recovery for my phone so I can update, and I found some MotoTool AIO thing, and that changed my recovery back to KitKat stock (or so it says), now when I go into recovery it LOOKS like stock, can do everything you could normally do with stock recovery, but when I came to update it, about a quarter of the way though the update process, it errors and reboots my phone. Luckily this time my phone recognizes it has errored and just cancels the update instead of sending me into a boorloop. Any help would be greatly appreciated.
Thank you,
Tom.
tomisalunatic said:
Alright so I have a 2013 Moto G, and basically in the past while on KitKat I've rooted my phone, given it custom recovery (TWRP), and messed around with the ROM (changed it to CM, PA and a few others and back). Now I've come to update to Lollipop and of course I need stock recovery to update my phone via OTA, and when it first prompted me to update, I had TWRP and I didn't really think, I just updated, this sent my phone into a bootloop, rebooting straight into TWRP every time I turned my phone on. Luckily I had a backup and I just restored to that and that fixed it. Recently I've been trying to fix the correct stock recovery for my phone so I can update, and I found some MotoTool AIO thing, and that changed my recovery back to KitKat stock (or so it says), now when I go into recovery it LOOKS like stock, can do everything you could normally do with stock recovery, but when I came to update it, about a quarter of the way though the update process, it errors and reboots my phone. Luckily this time my phone recognizes it has errored and just cancels the update instead of sending me into a boorloop. Any help would be greatly appreciated.
Thank you,
Tom.
Click to expand...
Click to collapse
Try putting twrp back on and flashing stock Lollipop Rom. http://forum.xda-developers.com/moto-g/development/rom-stock-motorola-lollipop-rom-t3017510 You can also try aosp, cm12.1 or any other lollipop ROM.
The Lollipop OTA is very picky, I believe any modifications to the stock firmware will cause the update to fail. You will need to have a completely stock system for the OTA to install successfully. Find the correct KitKat firmware for your phone and flash it then try upgrading.
Hi.
I'm having a similar problem with te OTA being picky (topic here).
Is there a stock firmware "file map" so that we can check manually what is wrong and erase/add needed files ?
Maybe this could be done by checking a flashable stock rom ?
Thanks a lot guys.
EDIT : Found a solution here http://forum.xda-developers.com/mot...osing-apps-t2979971/post57658072#post57658072.
Worked perfectly !
OP, I am in the same situation. I did the same as you, and got the same results. Have you managed to solve it? It would be nice if you tell what you decide to do and what's the outcome. Thanks!
tomisalunatic said:
Alright so I have a 2013 Moto G, and basically in the past while on KitKat I've rooted my phone, given it custom recovery (TWRP), and messed around with the ROM (changed it to CM, PA and a few others and back). Now I've come to update to Lollipop and of course I need stock recovery to update my phone via OTA, and when it first prompted me to update, I had TWRP and I didn't really think, I just updated, this sent my phone into a bootloop, rebooting straight into TWRP every time I turned my phone on. Luckily I had a backup and I just restored to that and that fixed it. Recently I've been trying to fix the correct stock recovery for my phone so I can update, and I found some MotoTool AIO thing, and that changed my recovery back to KitKat stock (or so it says), now when I go into recovery it LOOKS like stock, can do everything you could normally do with stock recovery, but when I came to update it, about a quarter of the way though the update process, it errors and reboots my phone. Luckily this time my phone recognizes it has errored and just cancels the update instead of sending me into a boorloop. Any help would be greatly appreciated.
Thank you,
Tom.
Click to expand...
Click to collapse
Update to 5.1 success..... erm, well it's all relative
Eventually managed to update my XT1039 to 5.1 via ota.
Started with a fully charged phone and flashed 4.4.4 stock firmware (http://forum.xda-developers.com/moto-g/4g-development/xt1039-moto-g-4g-stock-firmware-kxb21-t2805619).
Once completed, powered up phone and signed into google play then updated the motorola update services app.
DO NOT install a custom recovery or root yet or the update will fail!
Start the update by going into settings/about phone/system updates.
After first boot into 5.1, do a factory reset.
To root once the upgrade is completed, download cf autoroot (http://forum.xda-developers.com/moto-g/4g-development/root-xt1039-cf-auto-root-peregrine-t2942406) and unzip to a folder on your pc. Open a command prompt and change directory to this folder. Powerup handset in bootloader mode (hold vol down while switching on), connect USB and run 'root-windows.bat' from the command prompt.
So far I'm hugely disappointed in the update as I use WiFi tethering alot and it appears to be a massive fail. I know it wasn't 100% in 4.4.4 or CM12 5.1 with both reqiuring an occasional reboot, but in 5.1, something's just not right and it's basically unusable (could it be updated radio or something?). Fortunately, USB tethering appears flawless.
Another obsrvation seems to be abscence of a + appearing in the HSPA signal indicator, I seem to be getting just the H appearing regardless.
Also no more bluetooth visibilty timeout setting.
After installing CWM 6.0.5.0, I got gliches with the display in recovery mode but it works.
Now after I have it rooted, ad free and de-bloated, fixed the power on logo and installed CWM 6.0.5.0, I'll stick with it for a while to just to see how the battery lasts.
In hindsight I should've stuck with CM12 5.1.
All I am sorry if this has been asked as I cannot find the same issue when I search
I was offered the lollipop upgrade via OTA today. I downloaded and rebooted as it asked. Then since I have my phone rooted with TWRP the TWRP screen came up and I tried and install.. that failed obviously, again rebooted into TWRP and then chose to boot to system, it looked like it was upgrading packages and then i looked a few minutes later and it showed my phone was not updated.
Now when I go to the options/about phone/software upatdate it says that I am up to date and I am at 4.4.4..
Can anyone help? I would really like to get lollipop on there without losing all my data.
TIA
Hi, have a look here, it worked perfectly for me and i didn't lose any data.
http://forum.xda-developers.com/mot...osing-apps-t2979971/post57658072#post57658072