Rebooting problem after lollipop update :( - Moto G Q&A, Help & Troubleshooting

After upgrading my moto g (1st gen), whenever I lock my phone it continuously starts rebooting the phone. Currently the only option I have is to keep the phone unlocked and screen open.
How to fix it?

Facing the same problem
kool4u said:
After upgrading my moto g (1st gen), whenever I lock my phone it continuously starts rebooting the phone. Currently the only option I have is to keep the phone unlocked and screen open.
How to fix it?
Click to expand...
Click to collapse
kindly tell me how you managed to get into the lock screen, after continuous restarting of the mobile.
I updated my moto g (1st gen) to lollipop(5.0.2) on 6th feb.
Started having the restart problem from yesterday evening.
I managed to put the mobile in safe mode, and it has shut down by itself after some time of inactivity
Please help

same problem here as well
My moto 1st gen was updated 2_weeks back. Until yesterday I didn't face any issues. From yesterday onwards seeing auto restart.
Unable to trace the problem. Would factory reset help here?

Did you updated ota on stock phone without root? If not you maybe should flash something back from scratch and see how it goes

Facing same problem.
Its about 2 weeks since I updated to Lollipop.
Both SIM Does not work, Wi-Fi does not turn on, and mobile reboots whenever screen goes off.
Factory Reset also did not fix it.
Anybody please HELP! :crying:
That Update sucked.!

After facing this problem, I did a factory reset of my phone. For few days it worked without any hassle, but suddenly it started giving same restart problem. Again did a factory reset but this time it did not solve my problem. As my phone was in warranty, gave it to motorola service center. They found out that there was some problem in my phone's PCB and needs to be replaced. They replaced my phone's PCB and now I don't have any such problem.
So, if your phone is under warranty, I would suggest to go to service center.

For those owners with no warranty, you could try unlocking the bootloader, flash back to your stock ROM, and try the OTA update again.

Related

[Q] Brand new, update to 4.4.2, boot loop

Hi guys,
My girlfriend bought a new Moto G yesterday. When she connected to WiFi during the setup, the device immediately said an update to 4.4.2 was available. She downloaded and applied the update but now her phone only shows the blue Motorola orb and then a black screen for 10 seconds. This loops until the battery runs out.
I can access the bootloader (flashed both the EU 4.4.2 firmware and the GB one and both don't give any errors but don't resolve the issue).
I can't access the recovery (it just seems to reboot the phone) or factory reset it from the bootloader.
Any idea what might be happening and how I can resolve this?
eddiemerckx said:
Hi guys,
My girlfriend bought a new Moto G yesterday. When she connected to WiFi during the setup, the device immediately said an update to 4.4.2 was available. She downloaded and applied the update but now her phone only shows the blue Motorola orb and then a black screen for 10 seconds. This loops until the battery runs out.
I can access the bootloader (flashed both the EU 4.4.2 firmware and the GB one and both don't give any errors but don't resolve the issue).
I can't access the recovery (it just seems to reboot the phone) or factory reset it from the bootloader.
Any idea what might be happening and how I can resolve this?
Click to expand...
Click to collapse
i also have same problem...
i cant find solution for my moto g.....
jayrocky11 said:
i also have same problem...
i cant find solution for my moto g.....
Click to expand...
Click to collapse
I didn't find any other solution other than sending it back, so it's on its way to get replaced.

[Q] screen flicker during boot xt1033

Guys im using xt1033 i converted it to gpe 4.4.4 and tried updating it to 5.0.1 via otg sideload and i got stuck in Google unlocked logo and so that i flashed stock rom again.after that whenever i boot my phone or whenever im in recovery there is a line orginating from top and flows till the bottom continuously. This stops only when i turn off the screen after boot and turn it on. Then my phone works normally. I wanted to know that weather this is a problem due to flashing? Or due to hardware? Or something else ? Need solution for getting rid of this. I also wanted to know that weather i can flash roms with this problem ? Im scared that my phone will not work if i flash something with this problem. Guys please get me through this... Thanks in advance...
Be patient and there will soon be a permanent fix for this issue.:laugh:
Locking and then unlocking the screen may be the best solution till now.
solved
I flashed android 5.0.1 gpe again and the problem is gone now my phone works fine

[Completed] [Q] Uninstalled Better Battery Stats, Phone Bricked

I use a rooted Moto G 1st Gen XT1033 running android 5.0.2. I installed Better Battery Stats due to a recommendation from a friend for rooted phones. I was using it for about a month, but now I got low on space and uninstalled it using Link2SD. It said com.media.android has stopped working, com.lockscreen.android has stopped working and so on, until it said com.systemui.android has stopped working. I rebooted my phone, it booted fine, but, when the Motorola symbol disappeared, the whole screen became black. Can get it to fastboot after many tries. I love this phone but it just shows a blank screen and has stopped working. Is there any way to rescue it? If so, please tell me what it is.
Hi,
Thanks for using XDA Assist There are 2 ways either you can reflash your rom with clean install or you can go back to Stock Firmware this may help you
[GUIDE] Moto G - Restore stock firmware
Good Luck!

[Completed] [Q] nexus 6 after new 5.1.1 update BIG PROBLEM(Keeps turning off)

Hi , ive done all i can before coming here for help but this is my last resort as im stumped. About a month ago i updated my phone to the latest Android version on my Nexus 6. Literally straight after the update my phone began to play up. It started turning itself off at random times , not when i did a specific thing it could be anything and at any time. Spoke to Motorola and they were no use , so cleared my phone did a reset and still the same occurrence, as it was still on the newest version. But what i found was when the phone was plugged into the mains it didn't go off at all, but then again this problem happened right after the update. SO the next thing i have done is custom ROM but again the device will turn off randomly .I really need help as ive only had this phone since January and ive not been able to use it.
Thanks in advance
Duplicate.
http://forum.xda-developers.com/nexus-6/help/nexus-6-5-1-1-update-problemkeeps-off-t3152063

Possibly hardbricked moto G XT1033 Indian model.Please help.

Hello!
I recently flashed my Moto G with the unofficial LineageOS 16 rom by allstargaurav. Kudos to him for his work.
I unlocked my bootloader, got TWRP, flashed the rom, flashed Gapps,Magisk and started using it normally.
One night, after using it with the battery at 30%, I left it as it was and did not charge it.
The next day, I saw that it was not booting up at all. I plugged it in and the white led light started and did not go off.
The light was constantly on. I searched on google to no avail.
Nothing works and I have pressed the power button and power+volume down for more than 5 minutes.
I cant get to the fastboot menu or the TWRP, the phone doesnt power on at all so I cant do anything or get a logcat.
Please help!!!!
I also got the watchdogs boot animation. That is all I have modified.
Please tell me what is wrong and how to rectify it.
Please help quickly.
I am at wit's end and helpless. I should also mention that this was my first time flashing a rom on any device, but I followed the instructions very carefully.Before this the phone was on stock Lollipop rom, stock recovery and locked bootloader.
Thanking anyone who helps or even replies in advance.
:crying::crying::crying::fingers-crossed::fingers-crossed:
Also
Alphacube111 said:
Hello!
I recently flashed my Moto G with the unofficial LineageOS 16 rom by allstargaurav. Kudos to him for his work.
I unlocked my bootloader, got TWRP, flashed the rom, flashed Gapps,Magisk and started using it normally.
One night, after using it with the battery at 30%, I left it as it was and did not charge it.
The next day, I saw that it was not booting up at all. I plugged it in and the white led light started and did not go off.
The light was constantly on. I searched on google to no avail.
Nothing works and I have pressed the power button and power+volume down for more than 5 minutes.
I cant get to the fastboot menu or the TWRP, the phone doesnt power on at all so I cant do anything or get a logcat.
Please help!!!!
I also got the watchdogs boot animation. That is all I have modified.
Please tell me what is wrong and how to rectify it.
Please help quickly.
I am at wit's end and helpless. I should also mention that this was my first time flashing a rom on any device, but I followed the instructions very carefully.Before this the phone was on stock Lollipop rom, stock recovery and locked bootloader.
Thanking anyone who helps or even replies in advance.
:crying::crying::crying::fingers-crossed::fingers-crossed:
Click to expand...
Click to collapse
Being unsure what the problem is, I also followed FabioSan's guide on unbricking the phone, but I got stuck on the part where we go to the device manager console as my PC would not recognise the phone no matter what I did.
Also, the warranty has expired long ago as the phone was bought in 2014 and it was only a 1year warranty.
Therefore, I am considering giving the phone to the moto support centre. I will also try replacing the battery as it may be a battery problem considering my symptom of the white light does not fit any hardbricked phone's symptoms. Will notify if it works.
Till then, please help and suggest what the problem might be.

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