Cannot buy apps on Google Play using Google Play Balance - Moto G Q&A, Help & Troubleshooting

as the title says I always get the error "This payment method has been declined" while having more than enough money for the game or app. I have tried buying games and apps on my computer.. nothing, 2nd phone nothing... and finally tablet and still the same error its super frustrating.
I already cleared the Data from Google Play and Google Play Services and Rebooted and it still doesn't work. Also tried removing my google account and adding it again and... nothing .

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[q] need help please!!!

I recently updated my phone to cm11 m8. All was fine until I opened my play store. It gave me the message 'unfortunately, google play store has stopped.' I tried the usual clear cache and data, rebooting the phone etc. Nothing seems to work. I then went ahead to uninstalling updates for Google play services. And when I realised that many apps wouldn't run on the older version I knew I was screwed. If I'm not wrong, the only way to update google play services is through the play store and my play store isn't working. Please someone help me. I feel so worried rn.
BryanKee said:
I recently updated my phone to cm11 m8. All was fine until I opened my play store. It gave me the message 'unfortunately, google play store has stopped.' I tried the usual clear cache and data, rebooting the phone etc. Nothing seems to work. I then went ahead to uninstalling updates for Google play services. And when I realised that many apps wouldn't run on the older version I knew I was screwed. If I'm not wrong, the only way to update google play services is through the play store and my play store isn't working. Please someone help me. I feel so worried rn.
Click to expand...
Click to collapse
Make sure it's set as a system app, and not a user app.
BryanKee said:
I recently updated my phone to cm11 m8. All was fine until I opened my play store. It gave me the message 'unfortunately, google play store has stopped.' I tried the usual clear cache and data, rebooting the phone etc. Nothing seems to work. I then went ahead to uninstalling updates for Google play services. And when I realised that many apps wouldn't run on the older version I knew I was screwed. If I'm not wrong, the only way to update google play services is through the play store and my play store isn't working. Please someone help me. I feel so worried rn.
Click to expand...
Click to collapse
Maybe the google apps weren't installed as they should have been when you were installing cm11. Try to get rid of any app that's related to google on your phone, and then find a zip folder of google apps (I suppose you can find one on cm webpage) and flash it via c.w.m.
.....
BryanKee said:
I recently updated my phone to cm11 m8. All was fine until I opened my play store. It gave me the message 'unfortunately, google play store has stopped.' I tried the usual clear cache and data, rebooting the phone etc. Nothing seems to work. I then went ahead to uninstalling updates for Google play services. And when I realised that many apps wouldn't run on the older version I knew I was screwed. If I'm not wrong, the only way to update google play services is through the play store and my play store isn't working. Please someone help me. I feel so worried rn.
Click to expand...
Click to collapse
i think you need to post to the developers of the rom to add some app gapps including the whole playstore and google services wich in flashable.zip so you could easily install
flash...
Same advice here
remove everything and flash gapps as a zip...
it will most probably work :good:
Cheers :good:

Unfortunately everything has stopped working

Sometimes ago my playstore cant deal with in app purchases som I deleted google play store , google account manager and google firmware . But now everything associated with google has stopped working like play store play services youtube chrome hangouts com.google.gapps program i dont what it is and everything pl;ease help cant get to recovery mode so cant format also .
Kaustubh23 said:
Sometimes ago my playstore cant deal with in app purchases som I deleted google play store , google account manager and google firmware . But now everything associated with google has stopped working like play store play services youtube chrome hangouts com.google.gapps program i dont what it is and everything pl;ease help cant get to recovery mode so cant format also .
Click to expand...
Click to collapse
Next time disable any apps you are thinking of removing before you remove them so you can see if it causes issues, if it does you can just renable the app and be back to normal, if it doesn't cause issues then you would be safe to remove the app without issue, but this generally isn't the case with Google apps, messing with those will make the other Google apps fail to start or force close.
Find the versions of the removed apps that are compatible with your device and downloag them on PC then if the device responds to adb you can push the apks to the device and get then reinstalled.
If that doesn't work then download your stock firmware and flash the stock on your device to restore it.
Kaustubh23 said:
Sometimes ago my playstore cant deal with in app purchases som I deleted google play store , google account manager and google firmware . But now everything associated with google has stopped working like play store play services youtube chrome hangouts com.google.gapps program i dont what it is and everything pl;ease help cant get to recovery mode so cant format also .
Click to expand...
Click to collapse
try resetting app preference in application manager this might help

Google Play Store "error Rh-01"

My pet project for reading week was to root my phone for the first time, and I've now been stumbling over errors for around 5 days straight. This is the first time I've hit a wall that I don't think I can just mash random buttons in hoping of getting the order right. Please walk me through this fix like I'm 7 yrs old so I know how to fix things in the future But I need to fix fast as my phone is essential to my work flow, and being able to use the Play Store would be nice.
DEVICE: My phone is a Nexus 5x now running PureNexus.
HISTORY: So to start I unlocked my bootloader, flashed TWRP and have a back up of my Stock ROM as well as a back up of when I finally got PureNexus working if all things go sour. However I'd really love to not reset. When I finally got it working (after like 3 days), I was getting the Error: 497 from the Google Play Store. After fumbling around xda and my settings, I cleared the Data and Cache of Google Play Store and Google Play services apps. Nada. So I show the system apps and cleared the data of the following apps: Google Play services, Google Play Store, Media Storage, Google Services Framework, Download Manager. I then force stopped and disabled Google Play Store. Then I reboot my phone and Uninstalled all the updates on Google Play Store.
(In hindsight, this was all probably WAY overkill ^^^)
Edit: I then successfully re-updated to the newest version via apk. I also tried flashing a copy of Dynamic GApps in hopes that it would fix it.
THE ERROR: Now when I open Google Play Store I get "Error while retrieving information from server. [RH-01]" and it kicks me to the sidepanel, which displays my email but not my Google account. It is now Version: 7.5.08.M-all [0] [PR] 146162341
Any ideas? As far as I can tell, the Error 497 should be fixed because I've totally obliterated all data that could be associated with the app. However, I have no idea how to reinstall Google Play Store because it's the app I use to install things. Thanks for helping! And if I need to re-tag the title of this thread, PLEASE let me know so I can do that.
Hi !
Remove your google account from settings/accounts , reboot your device , add it back , this may be related to a buggy gapps pack you have used , try open gapps micro
Good luck !

play store app contantly crashing.

Whenever i open play store app on my s8 plus it just crash and message pop up saying that play store has stopped working. I have tried crearing cache, data and reboot. Nothing worked. Any solutions. My s8 plus is running latest android update.
Ive got a similar issue on a Galaxy S8, play store crashes every time I try turning it on unless I clear its cache, then its working as long as its stored in memory. Does anyone know any fix?
burninghouse said:
Whenever i open play store app on my s8 plus it just crash and message pop up saying that play store has stopped working. I have tried crearing cache, data and reboot. Nothing worked. Any solutions. My s8 plus is running latest android update.
Click to expand...
Click to collapse
I cannot give you a direct answer to your question.
However consider this.?
On my previous devices, think it was Note 3 or Note 4
i had similar issues with Play store.
Trying to install apps but failing.
or Play store "crashing /stop working etc
Eventually i found that the app store crashes
was actually related to Play Services app which is " "linked " Play Store app.
Somehow i had wrong version of Play Services
installed or it somehow got corrupted.
So its just not the Play Store app but other
apps "linked" to it. eg Play Services.
End result
I decided just to do a factory reset
as i was to confused/annoyed
with whole issue, and did not know how to solve it.
J700T1
Reflash gapps

Help, Huawei Nova 2s. Google play services and apps

If you have a Huawei Nova 2s and you havent tried one of the steps i did then give it a go! Let me know how your situation is and if you hav done anything i havent
I got the Huawei Nova 2s in China Last December, not realising it would be China Exclusive at the time. As soon as i left China, I searched it up immedietly but couldnt find anything on this model so i just followed other articles and threads and stuff. I ended up installing the following:
Google play store, Google play services, Google play services for instant apps, Google Accounts manager, Google Services Franeworks (and a GMS with a GMS installer before all those idk if that made any difference other than adding a Google tab in settings but that had nothing important).
After doing so i could FINALLY open google play store..
BUT
it was stuck on a checking info loop T^T
then i decided to go on google and just search to the latest versions of the things i downloaded. apparrently all the websites i used provided doenloads that werent the latest version so i deleted all of them and installed the updated apks.
after doing so i got something i thought i would nev get....
A notification from google play services telling me to update it in the play store. So i clicked on it and waited on play store...
And then...
It happened...
IT WORKED
I COULDNT BELEIVE IT
i downloaded all the apps that u would need ( youtube i downloaded from an apk ;P but i updated it on the play store and i logged in on youtube which logged me in on play store)
*BUT*
After a week or so it stopped working again.
I went on youtube an it wouldnt load.
I went on the play store and it wouldnt load
I went on google chrome an it wouldnt load
I was so sad and i did the stupid thing of deleting everything and reinstalling it
now every 2-4 seconds i get a notification from play services
and you might be thinking "But i thought u said that was good!"
It was when it worked.
I clicked on it the first time after reinstalling and google play store wouldnt load so I just gave up.
but like i said i recieve notifications every 2-4 seconds. It was really annoying and eventually i just blocked it from sending notifications.
I think the problem with why it didn't work again was because if you go to:
Settings then "User & Accounts"
I have a tab that says "Google"
and when i click on it it has the accounts i logged in on.
The reason why I think this is a problem is because it is already logged in and the app wants me to log in.
I have tried to remove the accounts but it didn't work for some reason.
(BTW i installed all the different things after reading MANY posts and articles and stuff, Google accounts manager being the last one i installed i think.)
Also keep in mind that this was all in the period of January and February.
Eventually i just gave up.

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