[Q] Unable to update apps - ONE Q&A, Help & Troubleshooting

The device that i use is a Oneplus one 64gb edition
Android Version 4.4.4
Google Play store version : 4.9.13
Since 8th jan 2015 , i am unable to update or install new apps. The initial error message i got was Error 905. I checked the internet and followed the below steps to resolve it
1) Go to Settings
2) Apps -> all apps
3) find google play store - > uninstall any updates -> clear cache and data
4) Reboot the phone
5) launch google play store , wait till it updates itself and try to download the apps again.
Inspite of following these steps , i was still getting the error message.
I have hard reset the phone 5 times in the last 4 days but to no avail.
Since the last 2 days i am getting error 495.
I have removed my google account from my phone accounts and added it back ( this is as per the number of blogs that are floating on the internet ) but to no avail.
Play store selectively updates apps.
I thought it could be a problem with my WiFi network . So i tried updating/downloading apps using my Cellular network but the problem persists.
Could you please help me out with this issue as my phone currently is not a SMARTphone like it is supposed to be.
I have been flashing roms for the last 2 months on my oneplus one i.e moving between Kitkat roms and Lollipop roms . could this be the problem for my play store to play up ? ( out of the box question)

Have you tried accessing the Play Store and updating via a web browser instead of the app?

yep , tried that . doesnt seem to work . the app doesnt even show up in the play store of the phone that i was trying to download .

Related

[Q] Lt18i problem in Google Play Store.

Hi everyone, i m new here.
I have faced a big problem nw.
First of all, i can't download app from Google Play Store properly. It keeps giving me a message 'XXX could not be downloaded due to an error 927'. For sometimes the download will run but it can't complete the download.
This starts to happen after i have install and run ' Vodafone Market Enabler *ADS* ' from Google Play Store. (Ok i admit that i m stupid to use an app that i even dunno how it works.)
Though i still can access to internet via Facebook or Browser, but i can feel that there is a different compared to before. (Eg. Sometime it will show 'can't connect to internet' when using Facebook and laggy when using Browser)
I have searched everywhere to find the solution and tried everything i can do, but the problem is still there.
Maybe buying a new phone could solve the matter but i really can't afford it.
I m using SE Xperia Arc S
Build number 4.1.B.0587
and it is rooted.
Please help.
Thanks in advance.
mizu1444 said:
Hi everyone, i m new here.
I have faced a big problem nw.
First of all, i can't download app from Google Play Store properly. It keeps giving me a message 'XXX could not be downloaded due to an error 927'. For sometimes the download will run but it can't complete the download.
This starts to happen after i have install and run ' Vodafone Market Enabler *ADS* ' from Google Play Store. (Ok i admit that i m stupid to use an app that i even dunno how it works.)
Though i still can access to internet via Facebook or Browser, but i can feel that there is a different compared to before. (Eg. Sometime it will show 'can't connect to internet' when using Facebook and laggy when using Browser)
I have searched everywhere to find the solution and tried everything i can do, but the problem is still there.
Maybe buying a new phone could solve the matter but i really can't afford it.
I m using SE Xperia Arc S
Build number 4.1.B.0587
and it is rooted.
Please help.
Thanks in advance.
Click to expand...
Click to collapse
Hi, I too have that phone and had the same prob
R u sure you logged in your google account
And no need for that app Vodafone market enabler
Waitin for ur reply
U can private message me ok
Ok, my phone is getting back to normal just now with no reason, or maybe i can say with don't know which is the reason is.
Let post my 'fixing route' below :
1. Run a 'Factory reset data' in Setting w/o Reset SD card. Problem is still there.
2. Update my phone to unroot it. Of course this is useless here.
3. Rooting my phone again. What m i doing... orz
...Starting to find any solution.
4. Clear data in Setting -> App -> Google Play Store(Force stopped), Google Play Services(Force stopped) and Google Services Framework(Force stopped). Remove my google account and add it back. Reboot. Problem is still there.
5. Uninstall updates of Google Play Store and uninstall Google Play Services. Problem is still there.
6. A solution here http://forum.xda-developers.com/showpost.php?p=20196766&postcount=14 but i don't know the way to find the .cache so i just leave it.
7. Remove the battery and SD card from phone and leave it about 5 seconds, then place in the SD card and the battery. Problem is still there.
8. A solution by boot into recovery mode and clear the cache and dalvic but my phone can't enter recovery mode so i passed it.
9. Run again 'Factory reset data' w/o Reset SD card. It starts to work as i finally can update my Facebook. After that everything goes back to could-not-be-downloaded-due-to-an-error-927 situation again.
10. Again, running 'Factory reset data' and now with 'Reset SD card'(of course important data is backed up). Problem is still there....
11. Frustrated, keep repeating cancel the download and re-download it. It works, Facebook updated and Root Checker installed. Then, once again it failed to download any other things.
12. About an hour pass then try again the '4th route'. But this time i just force stop and clear data of Google Play Store, Google Services Framework. Strange thing, i go to Google Play Store and it shows me 'Server error'. Restart phone. Google Play Store turns back to normal, but still failed to download.
13. Again after an hour, trying to download again, I found everything has going back to normal. Problem solved.
Though the problem was solved now, still i m scared this will happen again as what had happen in 9. and 11.
My apologies on my broken English.

[Q] Market not Google Play

Hi,
A couple of days before i was experiencing some problem in touchscreen of the device. I do a factory reset but won't work. I thought that i had flashed a dozen of roms so might be the touchscreen driver is being messed up.! So rather doing KDZ (Because I am on v20D India), I decided to do "Recovery Update" option which is in the official LG mobile support Tool (tried this option for the first time). The tool downloaded the complete V20D KDZ file and flashed the device successfully and phone get restarted automatically and shows the offline charging screen.! then I have done a hard reset to format the data and cache partitions. Everything is going good.! When I boot up to the home screen I found that the phone have market rather then Play Store. I don't remember that this was happened the last time or not when i did flashed the device. I wonder that it might get automatically update after adding the google account , but the market is not getting updated to Play store.. perhaps i also made a dozen of downloads from market and restarted the device several time but still it's not updating to Play store. Plz Help me.!
Bhawan said:
Hi,
A couple of days before i was experiencing some problem in touchscreen of the device. I do a factory reset but won't work. I thought that i had flashed a dozen of roms so might be the touchscreen driver is being messed up.! So rather doing KDZ (Because I am on v20D India), I decided to do "Recovery Update" option which is in the official LG mobile support Tool (tried this option for the first time). The tool downloaded the complete V20D KDZ file and flashed the device successfully and phone get restarted automatically and shows the offline charging screen.! then I have done a hard reset to format the data and cache partitions. Everything is going good.! When I boot up to the home screen I found that the phone have market rather then Play Store. I don't remember that this was happened the last time or not when i did flashed the device. I wonder that it might get automatically update after adding the google account , but the market is not getting updated to Play store.. perhaps i also made a dozen of downloads from market and restarted the device several time but still it's not updating to Play store. Plz Help me.!
Click to expand...
Click to collapse
The firmwares of GB had pre-installed Android Market instead of Play store
Try downloading the latest Play Store apk
Sent from my GT-I9082 using xda premium
akiratoriyama said:
The firmwares of GB had pre-installed Android Market instead of Play store
Try downloading the latest Play Store apk
Sent from my GT-I9082 using xda premium
Click to expand...
Click to collapse
Thanks for the reply.! I have installed the Play store apk version 4.3.11 but i am not able to send the downloads from Google Play website to the device. Getting error that your device have no Play store installed..!
After uninstalling the play store apk Google again able to detect my device and also able to send the downloads to the device.!
I have also check the setting (Gear icon) on Play store website my device is not hidden.! Plz suggest.!
Edit
Resolved: I have installed apk version 4.2.3 and it will automatically updated to 4.3.11 along with Google Play services.
Also able to send downloads from Play store website.
Thanks.!

[Q] Unable to download apps . error 905 on the play store!

Since last night i am unable to download apps or update apps through the google play store. I get an error 905. The phone was rooted . i have cleared data/cache in the download manager app , google play store, google play services. rebooted the phone but to no avail.
I have returned it to stock image without any custom recovery as well.
I created a new google account to check if this was a problem with my id , but this hasnt helped either.
Could you please help me out
krunal1981 said:
Since last night i am unable to download apps or update apps through the google play store. I get an error 905. The phone was rooted . i have cleared data/cache in the download manager app , google play store, google play services. rebooted the phone but to no avail.
I have returned it to stock image without any custom recovery as well.
I created a new google account to check if this was a problem with my id , but this hasnt helped either.
Could you please help me out
Click to expand...
Click to collapse
Just uninstall the updates of the Google Play, and restart your phone. You can read the full explanation on http://technogiga.com/how-to-solve-error-905-in-android/

Google play crash with CM12 on OPO

Hi all,
I updated my OPO to CM12 and the google play services can't be updated leading to the notorius battery drain plus several other issues.
It's all stock, less than 1 month old unit, what can I do?
The previous version, CM11 was great, the current YNG1TAS17L is creating only problems.
Please help.
Marco
Mar_co said:
Hi all,
I updated my OPO to CM12 and the google play services can't be updated leading to the notorius battery drain plus several other issues.
It's all stock, less than 1 month old unit, what can I do?
The previous version, CM11 was great, the current YNG1TAS17L is creating only problems.
Please help.
Marco
Click to expand...
Click to collapse
Head into settings > apps > google play services > clear data.
After that head down to apkmirror.com and download Google Play Services and manually update the app.
This should fix the systemupdate service bug on the older version of Google Play Services
Mar_co said:
Hi all,
I updated my OPO to CM12 and the google play services can't be updated leading to the notorius battery drain plus several other issues.
It's all stock, less than 1 month old unit, what can I do?
The previous version, CM11 was great, the current YNG1TAS17L is creating only problems.
Please help.
Marco
Click to expand...
Click to collapse
I have gone back to previous version.
Try this https://www.youtube.com/watch?v=psvtQB7NizI. I have had to use it several times and still have the trouble. Best case is factory wipe and reload from Google app.
Bobbi lim said:
Head into settings > apps > google play services > clear data.
After that head down to apkmirror.com and download Google Play Services and manually update the app.
This should fix the systemupdate service bug on the older version of Google Play Services
Click to expand...
Click to collapse
Thanks for your message!
I can't access google play app crashes and I can't upgrade the app via the google play webpage.
I downloaded the latest version of the google play services (it appears to be the same version I already have installed) but I can't clear the data of that app (there is no clear data button just clear cache).
In order to install the apk, all I have to do is select it with a file explorer app (provided I have set the option of allowing the install of non google play apps?
Thanks,
Marc
Mar_co said:
Thanks for your message!
I can't access google play app crashes and I can't upgrade the app via the google play webpage.
I downloaded the latest version of the google play services (it appears to be the same version I already have installed) but I can't clear the data of that app (there is no clear data button just clear cache).
In order to install the apk, all I have to do is select it with a file explorer app (provided I have set the option of allowing the install of non google play apps?
Thanks,
Marc
Click to expand...
Click to collapse
If Google Play FC, head into settings > apps > Google Play > click clear data and force close
To clear data of Google Play Services, head into settings > apps > Google Play Services > (I think is) manage storage and it'll bring you into Google Play Services app, scroll to the bottom and click clear data. After that, force stop and uninstall any updates you may have for the app.
To manually update/install an app, use a file manager and head into the directory where you downloaded the app and just click on it and package installer will do the job it needs to do
hi all,
**EDIT** 20/10/15
So I wiped my phone again - cache and system. Flashed "cm-12-20150901-SNAPSHOT-YNG4NAO253-bacon" and "gapps-lp-20141212-signed" annnnnd it all works!
I still don't understand the cause of any of my troubles and I haven't tried doing this with CM 12.1 because stagefright is still an issue?
I cannot get Google Play services to function properly on my OnePlus one- have tried Factory resets, installing from a backup, Stock, CWM and TWRP recoveries. installing from apk hosting sites. clearing cache and all data in settings>apps>google blah blah, hoping someone can help me.
- several months ago i flashed TWRP as my new recovery and then flashed SuperSU and I have enjoyed this set up ever since as I love using the app AllStream which requires root access.
- after putting off updating my phone since doing this, I finally decided to update the other day...
- I downloaded the CM12.1 .zip , moved it onto my phone, booted it into recovery and flashed the bastard (figured everything was going smoothly at this point).
- When my phone booted up I figured I would download the Google Play store from the built in browser, and then download all my apps through that, BUT when I logged into my google account the play store said all my apps were already installed???
I downloaded some apps from some apk hosting websites and installed them (allstream,facebook,snapchat and a couple others) they all worked fine.
When I downloaded Google Play services Version: 8.2.99 (8299240) for Android 5.0+ (Lollipop, API 21) from apkmirror.com it installed and then gave me the error "unfortunately google play services has stopped"
every 3 seconds or so.
I have tried flashing Stock, CWM, Philz and TWRP recoveries, doing a factory reset and then flashing the CM12.1.zip. get the error in all cases.
I have tried clearing cache and all app data in phone settings>apps>google PS>clear cache/delete data
I have not had Privacy Guard running ever (some forums have suggested this can cause issues).
**EDIT** 19/10/15
I've realized since posting that I have had Privacy Guard running (i had thought it was a separate app).
I have since experimented with different settings within Privacy guard such as turning the "wake up" and "keep awake" options on or off - no success
No idea what to do now, have I done something obvious? What else can I try? What other information should I provide to help diagnosis?

is there a solution for google play has stopped working

Hi, I have 2 old samsung tab and gt7102 samsung device
I flashed 4.4.2 firmware by odin and updated google play services and market yet the problem is still exist
when i uninstall updates and go back to old market of google the (has stopped issue ) doesn't happen
how can I fix that
the better way stop google play and download from any unknown source like aptoide
because this phone is old
sinfulslave said:
Hi, I have 2 old samsung tab and gt7102 samsung device
I flashed 4.4.2 firmware by odin and updated google play services and market yet the problem is still exist
when i uninstall updates and go back to old market of google the (has stopped issue ) doesn't happen
how can I fix that
Click to expand...
Click to collapse
I still use a tablet with android 4.1.2 and access to my google account is maintained. I know the problems of users even with android 4.4.3.
My hypothesis for devices with android 4.0.3 - 4.4.3.
1.
The problem may be caused by not using the old device connected to the internet for a long time. For google account devices are not anonymous. Never, even after factory reset, custom ROM flashing, etc. Google maintains a database of devices and knows about their activity. If the inactivity of an old device exceeds a certain period of time, the devices are marked as dead and are not given the opportunity to reactivate and access the google account (not counting browser access).
2.
The method of logging into the account also matters, as old devices are unable to transfer data using newer encryption protocols.
mmm, when I open google play again it downloads, it downloads by 2 steps, on one tablet it quits directly without ability to download
I flashed new firmware stockrom and updated normally google play and gp services? so what is the peroblem where is the problem?
Google has changed the way you log into your account. If you have an old google account that hasn't been converted to the new one (I don't think google has forgotten about it) and you log in via www then it will definitely be converted to the new one. If you don't log into that old account, you may be able to use it to log your phone into the account. It's all there to be checked, I don't have time to do it though.
sinfulslave said:
Hi, I have 2 old samsung tab and gt7102 samsung device
I flashed 4.4.2 firmware by odin and updated google play services and market yet the problem is still exist
when i uninstall updates and go back to old market of google the (has stopped issue ) doesn't happen
how can I fix that
Click to expand...
Click to collapse
Try:
Correct login to Google account after phone reset​

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