Guys.. Does any one face this problem..
Occasionally the sim 1 goes out of network with the no sim icon.. And nothing helps airplane mode reboot etc..
The only solution is to re insert the sim every time.. It has become annoying as hell since it occurs almost every other week
>Similarly the second sim too shows disabled even when it's activated.. The reboot solves this issue..
Does anyone face this problem.. Or something is wrong with my phone.
Tap-a-talked from the MOTOG
This happens mostly when a Sim card that has been cut is used (cut from some size to microsim). If you are using such a Sim, these problems are bound to occur if it hasn't been cut properly. The best solution would be to contact your service provider and request a new micro-sim
Sent from my Moto G
I have a micro sim..
Also think logically.. Why would there be a problem if there is proper contact.. Lots of people use cut Sim in other mobile
The cut sim myth is a just a diversion created by Motorola to blame it on their customers.. Instead of fixing the bug..
I think it's a hardware problem.. Hence not fixed even though lots of people have faced this problem
Tap-a-talked from the MOTOG
Why do you insist this is a bug from Motorola?
First rule if you have problem: factory reset/wipe data. Problem still there? Reflash. If problem persists, try using spare SIM card/ask carrier for SIM replacement. Otherwise send in for warranty. I'm just using 1 SIM in my xt1033 cut using SIM card stapler, so far no problem.
vNa5h said:
I have a micro sim..
Also think logically.. Why would there be a problem if there is proper contact.. Lots of people use cut Sim in other mobile
The cut sim myth is a just a diversion created by Motorola to blame it on their customers.. Instead of fixing the bug..
I think it's a hardware problem.. Hence not fixed even though lots of people have faced this problem
Tap-a-talked from the MOTOG
Click to expand...
Click to collapse
fundre said:
Why do you insist this is a bug from Motorola?
First rule if you have problem: factory reset/wipe data. Problem still there? Reflash. If problem persists, try using spare SIM card/ask carrier for SIM replacement. Otherwise send in for warranty. I'm just using 1 SIM in my xt1033 cut using SIM card stapler, so far no problem.
Click to expand...
Click to collapse
Try using both the sim.. Then you will face the problem.. Btw though I have both SIM inserted.. I just use my primary Sim
Tap-a-talked from the MOTOG
vNa5h said:
Try using both the sim.. Then you will face the problem.. Btw though I have both SIM inserted.. I just use my primary Sim
Tap-a-talked from the MOTOG
Click to expand...
Click to collapse
You seem to only read the last part of my post. Have you reflashed?
fundre said:
You seem to only read the last part of my post. Have you reflashed?
Click to expand...
Click to collapse
I will try once lollipop will be available.. As its just round the corner..
This time I will use mdm for a full ROM flash instead of ota
Tap-a-talked from the MOTOG
I can confirm that its not because of Cut Sim's
Both of my sims are maunally cut by me & they are doing gud from the day I bought the device.
Try reinstalling the stock firmware.
vNa5h said:
I have a micro sim..
Also think logically.. Why would there be a problem if there is proper contact.. Lots of people use cut Sim in other mobile
The cut sim myth is a just a diversion created by Motorola to blame it on their customers.. Instead of fixing the bug..
I think it's a hardware problem.. Hence not fixed even though lots of people have faced this problem
Tap-a-talked from the MOTOG
Click to expand...
Click to collapse
Not only motorola every mfr require SIMs to be not cut to fit but the proper fit from the get go. Don't blame one company. I know from first hand that SIMs can go bad over time due to atmospheric conditions. After all that are pieces of simple circuitry. Most are not well made either.
I have this problem only in one of my sim cards (both are cuted), I changed the slots of both and in my case i can confirm is a fault on my sim.
Actually, the cut sim issue is not just a diversion, it is probably true. For your information, I'm also using an xt1033 of which 1 sim is cut from mini to micro whereas the other is originally a micro sim which I acquired from my carrier. I've had problems with network more than a couple of times; and guess what? All those problems were with the cut sim.
lilsidsri said:
I can confirm that its not because of Cut Sim's
Both of my sims are maunally cut by me & they are doing gud from the day I bought the device.
Try reinstalling the stock firmware.
Click to expand...
Click to collapse
this only means that you cut them properly I also have a sim that was cut and it sometimes slides out slightly and loose contact, but it has nothing to do with the software or motorola quality...
OP: try fixing the sim in place with a tape and check if the problem persists
miklosbard said:
this only means that you cut them properly I also have a sim that was cut and it sometimes slides out slightly and loose contact, but it has nothing to do with the software or motorola quality...
OP: try fixing the sim in place with a tape and check if the problem persists
Click to expand...
Click to collapse
ooops I missed it
sim cuts should be perfect or else they will slide out.
I have been using my XT1033 with a cut sim ever since i got it a few months ago and aside from my carrier not getting much reception,i've had no issues.
Related
Hey Guys purchase the 16GB oneplus one from china, I use 3g Tmobile, and tryed vodaphone also but Can not get any signal!
Going to the network it comes up with EE,EE, Vodaphone, 3 Ect, I click on them and all of them say 'your sim card does not allow a connection to this network' really frustrating, tried entering apns manually but as soon as i save it dissapears, tryed everything, resetting, reflashing 11s, Other people have bougth the chinese one and works fine in the uk, mine will not budge!
Also tried new sims cards ect, please help me save my paperweight
Whelan189 said:
Hey Guys purchase the 16GB oneplus one from china, I use 3g Tmobile, and tryed vodaphone also but Can not get any signal!
Going to the network it comes up with EE,EE, Vodaphone, 3 Ect, I click on them and all of them say 'your sim card does not allow a connection to this network' really frustrating, tried entering apns manually but as soon as i save it dissapears, tryed everything, resetting, reflashing 11s, Other people have bougth the chinese one and works fine in the uk, mine will not budge!
Also tried new sims cards ect, please help me save my paperweight
Click to expand...
Click to collapse
Which is why you shouldn't purchase a non compatible phone, for use in another area?
This is why you shouldn't buy this phone from the scalpers. The chinese version does not support many of the worldwide bands that the "global" version of the phone does. My advice would be to try to sell it to someone who can use it and sign up on the OnePlus forums and wait for an invite for the CM version which supports the bands you need.
Get a new sim, sounds like an old sim that doesn't have the updated CellID info in it.
I had to change my 3 sim when I had my SGS4 as it wouldn't register because it was too old.
Sent from Uranus via OnePlus
Whelan189 said:
'your sim card does not allow a connection to this network' really frustrating, tried entering apns manually but as soon as i save it dissapears, tryed everything, resetting, reflashing 11s
Click to expand...
Click to collapse
I had that happen to me on the interational one and felt quite dumb afterwards...
Make sure the SIM card tray is rotated DOWN so that the contacts on the sim card look to the back of the phone.
It will fit both ways (imho a very strange design choice) but with a tiny little space left when rotated the wrong way.
In other words: turn the phone on it's screen before inserting the sim card facing you.
I have _NO_ clue why the phone thinks it has a SIM card when obviously it cannot access it...
d4fseeker said:
I had that happen to me on the interational one and felt quite dumb afterwards...
Make sure the SIM card tray is rotated DOWN so that the contacts on the sim card look to the back of the phone.
It will fit both ways (imho a very strange design choice) but with a tiny little space left when rotated the wrong way.
In other words: turn the phone on it's screen before inserting the sim card facing you.
I have _NO_ clue why the phone thinks it has a SIM card when obviously it cannot access it...
Click to expand...
Click to collapse
OMG
I LOVE YOU MAN
i tried everything:L how silly is the design, i though i was going to hve to make a loss hhaha cba to send back to china thanks so much
this is why xda is the best thread
Today I wanted to insert a data sim in first slot but it was not going down. Thinking that there the sim is old. So I went to provider office and bought a new data sim. I inserted the sim without any obstruction but the device is not detecting the sim. I found that there are scratches on one lower end of sim terminals but there are no signs of scratches on the other end. Meaning that the device terminals are not attaching the sim terminals.
Any help would be much appreciated. I can't approach even the service center even if it is present.
Sent from my Coolpad 9976A using Tapatalk
mirchichamu said:
Today I wanted to insert a data sim in first slot but it was not going down. Thinking that there the sim is old. So I went to provider office and bought a new data sim. I inserted the sim without any obstruction but the device is not detecting the sim. I found that there are scratches on one lower end of sim terminals but there are no signs of scratches on the other end. Meaning that the device terminals are not attaching the sim terminals.
Any help would be much appreciated. I can't approach even the service center even if it is present.
Sent from my Coolpad 9976A using Tapatalk
Click to expand...
Click to collapse
I think you should trace the problem and go step by step here.
Since you are using the 1st slot then I am assuming you have a micro sim here.
A good first move would be inserting your friend's sim in the phone. If the sim works, then it could be possible that your sim got damaged for some reason.
If both are still not working, then you need to check for the carrier.
Maybe the phone is not fully unlocked, which means it will not work with some carriers.
Hope that helps
Nid_85 said:
I think you should trace the problem and go step by step here.
Since you are using the 1st slot then I am assuming you have a micro sim here.
A good first move would be inserting your friend's sim in the phone. If the sim works, then it could be possible that your sim got damaged for some reason.
If both are still not working, then you need to check for the carrier.
Maybe the phone is not fully unlocked, which means it will not work with some carriers.
Hope that helps
Click to expand...
Click to collapse
Thanks for coming for help.
The sim is working fine in another phone.
Secondly the same phone was having good data connection with the same carrier.
I think there is a problem in the terminals inside the slot. It has dislodged??
Sent from my Coolpad 9976A using Tapatalk
So, how did it go? Did you verify that the pins was messed up or what happened? (I have a ulefone be pro with the exact same issue)
mirchichamu said:
Today I wanted to insert a data sim in first slot but it was not going down. Thinking that there the sim is old. So I went to provider office and bought a new data sim. I inserted the sim without any obstruction but the device is not detecting the sim. I found that there are scratches on one lower end of sim terminals but there are no signs of scratches on the other end. Meaning that the device terminals are not attaching the sim terminals.
Any help would be much appreciated. I can't approach even the service center even if it is present.
Sent from my Coolpad 9976A using Tapatalk
Click to expand...
Click to collapse
man WHAT THE HELL you've DONE with this phone .. !!! you been messing / speculating with it like little kid with toy until destroyed..
First you knackered SIM 2 now SIM 1 .. you can throw phone in bin ..
Simona Simmy said:
man WHAT THE HELL you've DONE with this phone .. !!! you been messing / speculating with it like little kid with toy until destroyed..
First you knackered SIM 2 now SIM 1 .. you can throw phone in bin ..
Click to expand...
Click to collapse
What you are talking about? This was posted before the other post you have seen. I am the best keeper of any phone. But this was very unfortunate. I was inserting sim into the sim one tray. It was not going. So I left it. It was an old sim which was cut. I didn't use much force. Then I went and got a new sim and tried again. It went but was no more detected. I took it to the shop, from where I bought it. They sent it to Huawei center. They returned the phone saying that the inside terminals have broken. You have to pay 400 dollars. I refused to pay as I am not insane to do that.
It means that it is very delicate inside. Broken with a mild force.
Now I am using it with sim 2 only.
Sent from my HUAWEI MT7-TL10 using Tapatalk
mirchichamu said:
What you are talking about? This was posted before the other post you have seen. I am the best keeper of any phone. But this was very unfortunate. I was inserting sim into the sim one tray. It was not going. So I left it. It was an old sim which was cut. I didn't use much force. Then I went and got a new sim and tried again. It went but was no more detected. I took it to the shop, from where I bought it. They sent it to Huawei center. They returned the phone saying that the inside terminals have broken. You have to pay 400 dollars. I refused to pay as I am not insane to do that.
It means that it is very delicate inside. Broken with a mild force.
Now I am using it with sim 2 only.
Sent from my HUAWEI MT7-TL10 using Tapatalk
Click to expand...
Click to collapse
doesn't look like you best keeper.. SIMs contacts destroyed..
i mean you messing with phone.. leave it don't speculate with it when you don't know what you doing..
and 400 bucks? I wud fkin slap those ppl where you sent it to.. they tried piss you over.. rip you off
I have this problem that I have just now and I have no idea fixing it. :c I used the sim card on my other phone and it works fine?
Any solutions? ;c
InsanityInside said:
I have this problem that I have just now and I have no idea fixing it. :c I used the sim card on my other phone and it works fine?
Any solutions? ;c
Click to expand...
Click to collapse
try to restart phone or reset phone reinsert sim
Simona Simmy said:
try to restart phone or reset phone reinsert sim
Click to expand...
Click to collapse
Tried that already but to no avail :c
test with some other sims.
try factory reset.
If persists it hardware, hope you got working warranty :-/
InsanityInside said:
Tried that already but to no avail :c
Click to expand...
Click to collapse
warranty
I have the same issue and tried everything . The sim works in others phones but not in the Huawei. And other Sims cards work on the huawei
Sent from my HUAWEI MT7-L09 using XDA Free mobile app
Has there been any luck? I am having the same issue however it worked the first time i put the sim in the phone but after that it no longer reads it and now every time i take it out there's multiple scratches on the sim card. I just bought it and was thinking about contacting Huawei about the warranty. Any thoughts?
You have probably managed somehow destroy the SIM card slot. I've noticed comparing to other phones that HAM7 SIM card slot is annoyingly tricky when putting your card in. It might have happened that the contacts have broken. I've read in some thread that there has been problems with it when putting card in. And no warranty applies here but it might depend on Huawei service.
I'm having the same problem with mine. I contacted Huawei and they actually answered me and said they were going to tell me where to send it in and that was the last I heard from them. Hell I'll pay to have it fixed just as long as it can be fixed.
Any luck? Was it the SIM card reader?
I think I have a similar problem, but I don't think I managed to damage the card reader.
Any help would be appreciated!
http://forum.xda-developers.com/mate-7/help/little-help-getting-telephony-please-t3226935
Sw33t_Lov3r said:
Any luck? Was it the SIM card reader?
I think I have a similar problem, but I don't think I managed to damage the card reader.
Any help would be appreciated!
http://forum.xda-developers.com/mate-7/help/little-help-getting-telephony-please-t3226935
Click to expand...
Click to collapse
That problem is happening also with P8 Lite (phone from a friend of mine), SIM card is new, and no solution. Only reboot solves temporarily the problem
I am having a similar issue. I am overseas my phone is network unlocked. I brought a overseas SIM to get data. My phone does not recognise the new SIM. It still recognises the old SIM so I don't think there is a problem with the SIM reader. I have tried turning off and on and reboots etc. No luck. Really would like the data so that I can use google maps for navigating
Woke up the other day and my AT&T s6 randomly got this issue. I am using my cricket sim card on this smg900a. Tried another cricket sim and it also did not work. It is not my sim either as im currently using it on another phone. Also does not appear to be a hardware issue as it detects when i insert or remove the sim. Just says No SIM, Emergency calls only. Please help anybody.
Perhaps some faulty SIM cards? Try one from another operator. Also AT&T phones usely works only with AT&T SIM cards if I'm correct.
mrjraider said:
Perhaps some faulty SIM cards? Try one from another operator. Also AT&T phones usely works only with AT&T SIM cards if I'm correct.
Click to expand...
Click to collapse
Cricket is an at&t sub carrier. All at&t phones work on cricket actually, ive been using at&t phones on their service for quite a while now.
Try to contact the carrier and see what they suggest.
Revilo-Relgnihs said:
Try to contact the carrier and see what they suggest.
Click to expand...
Click to collapse
Well all they tried was put in a new sim card which did not work.. said it was the phone. But i believe it might be software related.
Israelsalinas19 said:
Woke up the other day and my AT&T s6 randomly got this issue. I am using my cricket sim card on this smg900a. Tried another cricket sim and it also did not work. It is not my sim either as im currently using it on another phone. Also does not appear to be a hardware issue as it detects when i insert or remove the sim. Just says No SIM, Emergency calls only. Please help anybody.
Click to expand...
Click to collapse
I can see several more people have same issue, including myself, but I tampered service mode and EFS folder, so I guess there could be a problem.
Unfortunately dont have original EFS folder backup, or warranty, as I am not the first owner of the phone.
My post:
http://forum.xda-developers.com/galaxy-s6/help/g920f-network-issues-t3291903#post64814110
Hope someone find solution to this quickly.
brenner650 said:
I can see several more people have same issue, including myself, but I tampered service mode and EFS folder, so I guess there could be a problem.
Unfortunately dont have original EFS folder backup, or warranty, as I am not the first owner of the phone.
My post:
http://forum.xda-developers.com/galaxy-s6/help/g920f-network-issues-t3291903#post64814110
Hope someone find solution to this quickly.
Click to expand...
Click to collapse
Yep i gotta use a cheap phone meanwhile -.- this sucks.
Hi everyone,
has any of you ever had network problems, as can be seen in the video?
For a few days now both network connections have been breaking down when I try to make a call. But that doesn't always happen. Sometimes I can make 10 calls in a row and everything is fine, and sometimes nothing works. It doesn't matter which SIM I use to make the call. The problem occurs with both cards. If that happens, then either directly when dialing a number, or immediately after hanging up.
I've never seen anything like this. And I wonder if it's the software, the SIM tray, one of the cards or the network operator itself.
Can anybody please help me? This is quite annoying.
PS: Sorry for the German settings. „Keine SIM-Karte“ = No SIM card // „Dienst nicht verfügbar“ = no service
Clear sim tool kit data
Network reset
Clear system cache
Make sure the access point names are correct
blackhawk said:
Clear sim tool kit data
Network reset
Clear system cache
Make sure the access point names are correct
Click to expand...
Click to collapse
Thanks for the advice, but this didn't help.
I did these 4 steps, but the first time I tried to call, both connections dropped again. Can there be a hardware problem at all? Looks more like a software issue, doesn't it?
mathias.ngr said:
Thanks for the advice, but this didn't help.
I did these 4 steps, but the first time I tried to call, both connections dropped again. Can there be a hardware problem at all? Looks more like a software issue, doesn't it?
Click to expand...
Click to collapse
The sim card, the usual hardware suspect...
They can be damaged by ESD; handled like a stick of ram.
ESD may not manifest itself for weeks, months even years. Insults are cumulative.
It's not expensive but it is a pain, try to not damage it as it left the plant A-OK.
Just like ram sticks poor handling is the cause of almost all sim card failures.
blackhawk said:
The sim card, the usual hardware suspect...
They can be damaged by ESD; handled like a stick of ram.
ESD may not manifest itself for weeks, months even years. Insults are cumulative.
It's not expensive but it is a pain, try to not damage it as it left the plant A-OK.
Just like ram sticks poor handling is the cause of almost all sim card failures.
Click to expand...
Click to collapse
So, am I getting you right? I just go to the store and have the SIM card replaced and everything should work again?
I've tried a few things now. If I set SIM 2 to GSM, everything is fine. The connection doesn't break. I believe it is the 3G connection. And that's why these crashes could occur when I make calls. SIM 2 doesn't support VoLTE, so it switches to 3G.
EDIT: I've tried different things now. I swapped SIM 1 and 2 back and forth. I also used my two SIM cards alternately with a third SIM card. The problem persists. Could a hard reset help or should I send the device for repairs straight away?
Same problem here. Setting sim 1 to GSM only, and sim2 to LTE fixed my problem for a while. This has something to do with dual sim handling.
jerrydrake said:
Same problem here. Setting sim 1 to GSM only, and sim2 to LTE fixed my problem for a while. This has something to do with dual sim handling.
Click to expand...
Click to collapse
This is soooo anoying. Have you had this problem for a long time or did it only come recently? Could this have something to do with a recent update?
I bought the phone a month ago, and while I was setting it up it received 5 updates including android 11. So I have no experience prior to Android 11.
jerrydrake said:
I bought the phone a month ago, and while I was setting it up it received 5 updates including android 11. So I have no experience prior to Android 11.
Click to expand...
Click to collapse
Damn, same here.
Have you tried cleaning the sim cards with rubbing alcohol?
Then put them back without touching the metal contacts.
Didgesteve said:
Have you tried cleaning the sim cards with rubbing alcohol?
Then put them back without touching the metal contacts.
Click to expand...
Click to collapse
No, I don't see any point in doing that. I swapped the SIM cards and even tried other cards and the problem was still there. If something had to be cleaned, it would be the SIM tray. But as already written, there are no disconnections when a SIM is operated in 2G. I think that rather means that it is a software problem.
jerrydrake said:
I bought the phone a month ago, and while I was setting it up it received 5 updates including android 11. So I have no experience prior to Android 11.
Click to expand...
Click to collapse
I have this same problem with phone dropping off the network. For me it started after the first Android 11 update. I have full signal levels at home but if I try to make a call signal level for both sim cards drops and I get a message that mobile network is not available. Doesn't happen always but pretty often.
I'm pretty sure it has something to do with how the phone handles dual-sim operations...
Juu_5o said:
I have this same problem with phone dropping off the network. For me it started after the first Android 11 update. I have full signal levels at home but if I try to make a call signal level for both sim cards drops and I get a message that mobile network is not available. Doesn't happen always but pretty often.
I'm pretty sure it has something to do with how the phone handles dual-sim operations...
Click to expand...
Click to collapse
I am glad, I am not the only one, who is facing this problem. I already thought, I have to send my phone back. So, we have to wait for a fix.
Must be patient. There is also bluetooth problem(disconnecting from devices). It looks like they were too fast with android 11.
Since the last update(.159), i also have the drop out problem. Starting to feel sorry for buying it...
So, let's hope the new .222 update, which has just arrived, will fix this.
EDIT: no, it doesn't.
mathias.ngr said:
So, let's hope the new .222 update, which has just arrived, will fix this.
EDIT: no, it doesn't.
Click to expand...
Click to collapse
Yeah, I even had to restart after the update, in order for the second SIM to become active...
Edit - and the problem is even worse. Almost after every incoming call I lose signal to both sims...
Edit II - I wanted to try to switch sim 2 to gsm only network, and noticed that there's 5G available for it too, after the update. Before that there wasn't such an option....
bo6o said:
Yeah, I even had to restart after the update, in order for the second SIM to become active...
Edit - and the problem is even worse. Almost after every incoming call I lose signal to both sims...
Edit II - I wanted to try to switch sim 2 to gsm only network, and noticed that there's 5G available for it too, after the update. Before that there wasn't such an option....
Click to expand...
Click to collapse
Since I use the second SIM only for business calls, I have already set it to GSM only. Today I noticed that I still have outages. So apparently to force 2G is no longer of any use. :/
About 5G: It has been active on my device since I got it. Perhaps there was an update on this from your carrier.
bo6o said:
Since the last update(.159), i also have the drop out problem. Starting to feel sorry for buying it...
Click to expand...
Click to collapse
same here and the problem is very annoying cause my everyday job is in a car. is 100% software problem. 650€ for a phone you can't use it as a phone.
Hi, I don't have signal drop but yes the WiFi drip in my room, I had a xz premium and never happened on it