[Q] (Q) MT7-TL10 not seeing all EU/UK bands - Ascend Mate 7 Q&A, Help & Troubleshooting

I wonder anybody could help with this query/issue I am have?
I recently purchased a MT7-TL10 from the United Arab Emirates whilst on holiday and the phone came preloaded with the latest international ROM (V100R001C00B119SP03). As a result I thought I had an international version of the phone.
When I got back to the UK however I have noticed that a network scan revels that the phone can see both 3 and EE LTE networks (which run over bands 3 & 7) but not O2 and Vodafone (which runs over band 20). Which initially suggests the phone is band locked as UAE only runs bands 3 & 7, though their phones are usually fully compatible with European networks (such as the Samsung S5 my wife purchased).
I don't suppose anybody has had any luck unlocking the bands on this phone or the TL09? Also, there don't seem much logic to the flash the ROM with international version in my instance (which is suggested for the Chinese model) as I am already running it.

I have similar problem in Nigeria. My TL10 could not see band 20.

mrb14 said:
I wonder anybody could help with this query/issue I am have?
I recently purchased a MT7-TL10 from the United Arab Emirates whilst on holiday and the phone came preloaded with the latest international ROM (V100R001C00B119SP03). As a result I thought I had an international version of the phone.
When I got back to the UK however I have noticed that a network scan revels that the phone can see both 3 and EE LTE networks (which run over bands 3 & 7) but not O2 and Vodafone (which runs over band 20). Which initially suggests the phone is band locked as UAE only runs bands 3 & 7, though their phones are usually fully compatible with European networks (such as the Samsung S5 my wife purchased).
I don't suppose anybody has had any luck unlocking the bands on this phone or the TL09? Also, there don't seem much logic to the flash the ROM with international version in my instance (which is suggested for the Chinese model) as I am already running it.
Click to expand...
Click to collapse
Any luck with this ?

hammody said:
Any luck with this ?
Click to expand...
Click to collapse
Don't wait for luck. MT7-TL10 does not support band 20. Check specs.

I bought the gold Mate 7 32gb from Huawei in Saudi Arabia.. and I confirm I don't get 4G on O2. I guess I'll have to change my carrier to either EE or Three. Any recommendation, which carrier would you recommend ? I live in London

hammody said:
I bought the gold Mate 7 32gb from Huawei in Saudi Arabia.. and I confirm I don't get 4G on O2. I guess I'll have to change my carrier to either EE or Three. Any recommendation, which carrier would you recommend ? I live in London
Click to expand...
Click to collapse
I switched to Three as they where offering the best deal plus I had a mobile dongle with them and I knew the reception was always better than O2. The phone now picks up 4G just about everywhere I go.

nice!
there got to be a way to unlock all radio bands.. right? has anyone seen it done ?

I have the same problem with my Mate 7, I've emailed Huawei but they don't want to acknowledge that there is a fault. I suggest you guys also email Huawei!

Huawei Mate 7 TL10 does not support band 20 (800 mHz frequency) that O2 uses. it is not the matter of locking and unlocking, it is that the phone lacks the capability. Sadly enough, I own mate 7 TL10 and am using giffgaff that runs on O2 network.
Edit: This lack of capability is by design. You should check the specs before buying.

I have the Mate 7 TL10 and use in Austria on Three.Three use not the Band 20 at least not in Austria.
My Prepaid Card from Telekom Austria would need band 20,but in larger cities, it also works without

Related

FRD-L04 European band support

Hi all, I ordered a 32 GB Pearl White (presumably FRD-L04) on Amazon's Black Friday sale, I live in the UK, had it shipped to a friend in the US. According to hihonor, the phone should support all the US and UK bands. According to FrequencyCheck, only the 64GB (FRD-L14) US model supports the European bands 3 and 20. Which is correct? If the phone I ordered won't support 3 and 20, I may as well return it now.
Thanks!
I also bought Honor 8. Only difference is that US version is single sim and much more LTE bands. According to official site it should support that bands.
I finded here specifications for all versions: http://www.smartphonerankings.com/huawei-honor-8-frd-l04/
marko207 said:
I also bought Honor 8. Only difference is that US version is single sim and much more LTE bands. According to official site it should support that bands.
I finded here specifications for all versions: http://www.smartphonerankings.com/huawei-honor-8-frd-l04/
Click to expand...
Click to collapse
Yes, I believe FrequencyCheck is wrong, but it claims the European bands 3 and 20 are only supported in FRD-L14 (the 64 GB version) and not in FRD-L04. Hopefully this is untrue.
AllieKitty said:
Hi all, I ordered a 32 GB Pearl White (presumably FRD-L04) on Amazon's Black Friday sale, I live in the UK, had it shipped to a friend in the US. According to hihonor, the phone should support all the US and UK bands. According to FrequencyCheck, only the 64GB (FRD-L14) US model supports the European bands 3 and 20. Which is correct? If the phone I ordered won't support 3 and 20, I may as well return it now.
Thanks!
Click to expand...
Click to collapse
marko207 said:
I also bought Honor 8. Only difference is that US version is single sim and much more LTE bands. According to official site it should support that bands.
I finded here specifications for all versions: http://www.smartphonerankings.com/huawei-honor-8-frd-l04/
Click to expand...
Click to collapse
AllieKitty said:
Yes, I believe FrequencyCheck is wrong, but it claims the European bands 3 and 20 are only supported in FRD-L14 (the 64 GB version) and not in FRD-L04. Hopefully this is untrue.
Click to expand...
Click to collapse
Hey guys, can you update on this?
I'm studying abroad in England for 5 months and I have this exact model of the Honor 8, and wanted to know if I can get a reliable 4G LTE connection while I'm in England... I'm going to get a plan with Vodafone, EE, or O2 when I get there. If you could let me know, I'd really appreciate it.
Thanks in advance!
connorhiller said:
Hey guys, can you update on this?
I'm studying abroad in England for 5 months and I have this exact model of the Honor 8, and wanted to know if I can get a reliable 4G LTE connection while I'm in England... I'm going to get a plan with Vodafone, EE, or O2 when I get there. If you could let me know, I'd really appreciate it.
Thanks in advance!
Click to expand...
Click to collapse
Check a website called "will my phone work..." (Search in google) and input phone, model...etc
CronaMell said:
Check a website called "will my phone work..." (Search in google) and input phone, model...etc
Click to expand...
Click to collapse
I tried that, but, unfortunately the particular model sold at Best Buy and Amazon isn't an option on willmyphonework.net
connorhiller said:
I tried that, but, unfortunately the particular model sold at Best Buy and Amazon isn't an option on willmyphonework.net
Click to expand...
Click to collapse
then, you'll have to test it by yourself
CronaMell said:
then, you'll have to test it by yourself
Click to expand...
Click to collapse
That's why I'm asking the 2 people who commented in this thread, they live in the UK and can tell me for sure.
Here you go here is a list for radio bands compatibility list for Honor FDR04 /14 /01 AND 14 for use in UK with most of the providers..
www.frequencycheck.com/compatibility/K0BOsOx/huawei-honor-8-dual-sim-lte-a-frd-l04/united-kingdom
You can select any country by the way.. If I were you op for Virgin mobile or Plusnet both run off EE but have better signal and deals to the overs..
I bought the FRD-L09 model while I was overseas and I live in the USA, the salesperson assured me it would work on 4G here but it definitely doesn't... If you still have the FRD-L04 model would you be willing to trade? Mine is the blue 32G model and it is basically new, I bought it about a month ago. I love the phone but only having 3G is killing me...
Nyssa1104 said:
Here you go here is a list for radio bands compatibility list for Honor FDR04 /14 /01 AND 14 for use in UK with most of the providers..
www.frequencycheck.com/compatibility/K0BOsOx/huawei-honor-8-dual-sim-lte-a-frd-l04/united-kingdom
You can select any country by the way.. If I were you op for Virgin mobile or Plusnet both run off EE but have better signal and deals to the overs..
Click to expand...
Click to collapse
Thanks for this, but as someone stated above, I think Frequency Check is wrong here. According to Huawei Customer Care team on Amazon, the supports bands 3, 7, and 20 which are used for LTE in the UK, while Frequency Check doesn't have those.
I have posted a picture of both Huawei's listed network frequencies compared to Frequency Check's.
I never even knew that Honor released a single SIM variant of the Honor 8. I thought all Honor 8's were dual SIMs.
I can confirm Frequency check is wrong. I'm not back in the UK yet but I'm getting LTE on SoftBank in Japan. A warning - this model follows the American practice of calling 3G "4G". Only "4G LTE" actually means 4G.
AllieKitty said:
I can confirm Frequency check is wrong. I'm not back in the UK yet but I'm getting LTE on SoftBank in Japan. A warning - this model follows the American practice of calling 3G "4G". Only "4G LTE" actually means 4G.
Click to expand...
Click to collapse
Awesome. Thanks, this is very relieving for me! Loving the phone so far... Had to put Nova Launcher on it but that's OK. I'm quite confident it will work in the UK now.
connorhiller said:
Awesome. Thanks, this is very relieving for me! Loving the phone so far... Had to put Nova Launcher on it but that's OK. I'm quite confident it will work in the UK now.
Click to expand...
Click to collapse
Did you have any luck? I will be traveling with this and am trying to figure out the discrepancy between Honors specs and Frequency Check (and also the FCC testing report).
Bobomo said:
Did you have any luck? I will be traveling with this and am trying to figure out the discrepancy between Honors specs and Frequency Check (and also the FCC testing report).
Click to expand...
Click to collapse
I think it's because not every country use every bands so Honor indicates only bands used for specific country.
I make an example: Band 20 could be used in USA but not in UK so indicates on UK version it have Band 20 is useless for UK's people

LTE in canada

hey guys, i'm looking to buy one of this. I know there is international verison (64gb) and chinese version (32gb and 128gb). Which version support LTE network in canada? thanks
International support more bands so should be better.
I have the Chinese Mate 9 in Canada, and works fine on Wind / Freedom Mobile. Haven't tried the other carriers.
You could always look up the compatibility of the Mate 8 to Canada's networks from last year, I highly doubt they've taken away compatibility in the new version. Willmyphonework.net didn't have an entry for the Mate 9 in their database yet, last time I checked. :/
aznboix said:
hey guys, i'm looking to buy one of this. I know there is international verison (64gb) and chinese version (32gb and 128gb). Which version support LTE network in canada? thanks
Click to expand...
Click to collapse
There are 2 Chinese variants (TL00, AL00) which won't support Canadian LTE bands. L09, L29 (dual sim) is ok. Check this out: http://pdadb.net/index.php?m=device&s=compare&ids=10928.10923.10918.10917

How to check if Mate 9 Pro really supports LTE ?

ebay LON-L29C636B156, t-mobile USA. (upgrade to B156 yesterday, did not change anything in respect to this issue).
I can get the 4G on the home screen, but never the 4G LTE symbol. And i do not get the VoLTE menu option. I called up t-mobile support and they said that whether or not its a phone bought from them or not, LTE would get enabled if the phone supports it. So i am starting to suspect that my phone (or rather the 636 taiwanese firmware ?) does not really support/enable LTE.
My t-mobile SIM does give me 4G LTE symbol in a colleagues Honor 8 from Best Buy, T-mobile USA does not sell that. Which seems to support what t-mobile support told me. His ATT SIM does also not give me 4G LTE indication on my phone.
Given how the specs of the HW all claim LTE support for the mate 9 pro, i wonder what my best diagnostics are to determine whether or not the firmware actually enables it.
Reboot phone without any SIM inserted: "LTE cell info" app: "3G mobile technologies": Yes, "4G mobile technologies: No", "Max speeds": HSPA - aka: seems to indicate that phone does not support LTE. Same with SIM inserted, no change whether i enable/disable 4G in the system.
"AntennaPict" app, with SIM inserted, 4G enabled says LTE: -106 dbm, with 4G disabled, it says HSPA+.
*sigh*. So the diagnostics apps are inconsistent.
Was wondering what others with Mate 9 pro see.
Not sure what else i could try. Go to european firmware via Funky and see if thats any better ? (whats the number for european firmware ?).
Thanks!
Its part of the upcoming software update. Same was enabled in the mate 9.
It absolutely supports LTE. 4G is synonymous with LTE outside of the US. It won't attach to LTE networks without a SIM inserted because of the way authentication onto those networks is performed. The second app is correct.
You can check network info in about phone.
Bumping here as I have the same issue as the OP.
Anyone figured how to get LTE and VoLTE enabled on LON-L29 on T-Mobile USA...
Also, how do we get OTA update while in the US as I believe my Mate 9 Pro is an Asian Model (LON-L29636) ?
Any help here guys/gals would be super helpful. I love the Mate 9 Pro, but without these 2 **important** features it is going to collect dust on my shelf.
Thanx
Delete. Sorry answered while I was drinking and didn't read properly
phoneman108 said:
Bumping here as I have the same issue as the OP.
Anyone figured how to get LTE and VoLTE enabled on LON-L29 on T-Mobile USA...
Also, how do we get OTA update while in the US as I believe my Mate 9 Pro is an Asian Model (LON-L29636) ?
Any help here guys/gals would be super helpful. I love the Mate 9 Pro, but without these 2 **important** features it is going to collect dust on my shelf.
Thanx
Click to expand...
Click to collapse
Problem is you have a C636 model, which is for Asia region, not for USA. Unfortunately there is no model available under US? This was the same issue I face here in Australia - there is no AU model sold here.
From what I have seen there are only these models for the Mate 9 Pro:
Mate 9 Pro, Europe Version (LON-L29C432)
Mate 9 Pro, Asia Version (LON-L29C636)
Mate 9 Pro, Middle East Version (LON-L29C185)
Mate 9 Pro, Non-Region-Branded (LON-L29C900)
Mate 9 Pro, China Version (LON-AL00C00)
And from what I have read on XDA - there is a "cust" partition, which contains the VOLTE configuration files, which are specific to that regions Telco providers, so not having any USA configuration - the VOLTE options do not work or display to enable them... This is a major flaw with how Huawei have configured the mobile device, from what I read on forums these files are under 1mb in size, so why they have not included all regional files on each device no matter the location is beyond me.... I am stuck without VOLTE option here in Australia due to this fact, and will most likely never get it since they are not selling the device here.
The C900 being "Non-Region-Branded", sounds like this may (or may not) be a winner to rebrand to.. i'm wondering if it contains configuration for all regions!
LTE here tho is called "4G" and I am connecting with 4G and 4G+, and get the data speeds of that, but not calling (it drops down to HSPA+ when I make a call).
I have read on here that Mate 9 owners have been able to backup the cust partition and then restore it using TWRP on other devices, or most people have re-branded to their correct region.. this not possible since there is no USA or AU region build for M9 Pro.

Changing LTE bands

I purchased a Honor View 10 from Alibaba a couple months back with the international build (BKL-L09 8.0.0.131 C636) installed on it. I however live in Canada and the LTE bands installed in this version don't work in Canada. I just saw they finally released the View 10 a couple of days ago in the US and the band's will on the US version will have the LTE bands that will also work in Canada. My question is what is the US model of the View 10 and is it possible to unlock the other LTE bands?
das_raj said:
I purchased a Honor View 10 from Alibaba a couple months back with the international build (BKL-L09 8.0.0.131 C636) installed on it. I however live in Canada and the LTE bands installed in this version don't work in Canada. I just saw they finally released the View 10 a couple of days ago in the US and the band's will on the US version will have the LTE bands that will also work in Canada. My question is what is the US model of the View 10 and is it possible to unlock the other LTE bands?
Click to expand...
Click to collapse
I think you need rebrand your device to a US variant
I emailed Funky Huawei and they said rebranding will not change LTE bands. Unless of course they are wrong...
really? It's bad news for me. I have Chinese version view 10 already.
das_raj said:
I emailed Funky Huawei and they said rebranding will not change LTE bands. Unless of course they are wrong...
Click to expand...
Click to collapse
I was hoping it will be possible to switch bands with rebranding, I have US version and I'm in Europe
Rebranding will not change LTE bands!
A phone's bands are physical. Just take a look at one of jerryrigeverything's phone teardown videos and try to spot a long wire(s) going around the inside of the device.
nasty007 said:
I was hoping it will be possible to switch bands with rebranding, I have US version and I'm in Europe
Click to expand...
Click to collapse
That's funny..I have the Europe version and I'm in usa
Actually the LTE bands can be unlocked but not via rebranding but changing (or updating) the kernel. The bands are only locked to a specific region via software which is related to the kernel of the device. Rebranding only helps with receiving updates for a certain region but you gotta change the kernel.
qtoo941 said:
Actually the LTE bands can be unlocked but not via rebranding but changing (or updating) the kernel. The bands are only locked to a specific region via software which is related to the kernel of the device. Rebranding only helps with receiving updates for a certain region but you gotta change the kernel.
Click to expand...
Click to collapse
I wonder if you can flash a l04 kernel in a l09.
qtoo941 said:
Actually the LTE bands can be unlocked but not via rebranding but changing (or updating) the kernel. The bands are only locked to a specific region via software which is related to the kernel of the device. Rebranding only helps with receiving updates for a certain region but you gotta change the kernel.
Click to expand...
Click to collapse
I really don't know if it would be just something in kernel, but until EU version isn't on 8.1 we cant test or propperly compare kernel source.
We know Kirin 970 is capable for all frequency, because P20 is out only as one version for all markets,or at least for EU/US
Maybe with this way it is possible to rebrand from US to EU and get LTE bands
https://forum.xda-developers.com/p1...brand-rebrand-update-guide-t3691013?nocache=1
nasty007 said:
I was hoping it will be possible to switch bands with rebranding, I have US version and I'm in Europe
Click to expand...
Click to collapse
Could you do the other way round?
das_raj said:
I purchased a Honor View 10 from Alibaba a couple months back with the international build (BKL-L09 8.0.0.131 C636) installed on it. I however live in Canada and the LTE bands installed in this version don't work in Canada. I just saw they finally released the View 10 a couple of days ago in the US and the band's will on the US version will have the LTE bands that will also work in Canada. My question is what is the US model of the View 10 and is it possible to unlock the other LTE bands?
Click to expand...
Click to collapse
Did you solve the problem? I am in the same situation but with a P20 Lite
Actually.. You don't need the kernel
It's in the modem.. That's what dictates what bands your radio received.
It's that easy on Samsung.. It's that way here.
Wee used to flash different modems from different regions on the same model.
Trying to figure out a way for a universal flashing technique in these phones as most of them are the same with only the region lock and recovery check.
Since most of these phones contain the same modem, that's what needs to be done.
Trying to see if I can switch identifier in modems.. If I can fool the checks into thinking one modem is the same region for another
I have an Honor View 10 (global) that isn't working on the LTE bands in the US either. Is it possible to use the North American firmware and flash the global phone? Would that gain access to the LTE bands? Thanks.
geoff67 said:
I have an Honor View 10 (global) that isn't working on the LTE bands in the US either. Is it possible to use the North American firmware and flash the global phone? Would that gain access to the LTE bands? Thanks.
Click to expand...
Click to collapse
It picks up lte 4g on band 5
But shows 4g. Lte is working fine. Do a down load speed test you get lte
I'm on the att towers
I have the India bkl l09 c675
Lte works fine
geoff67 said:
I have an Honor View 10 (global) that isn't working on the LTE bands in the US either. Is it possible to use the North American firmware and flash the global phone? Would that gain access to the LTE bands? Thanks.
Click to expand...
Click to collapse
I have a US Verson of V10 and not working LTE with some carries in Brazil... Works only on band 3, but here, the carries use 3, 7 and 28. Can you want to change your phone with me ? Rs [email protected]
So, did we figure out how to change bands on View 10 ?
I'm in Canada and using Rogers network. My device is bought from India BKL-L09
I have set the region to Canada
The LTE is working and showing
My problem is that the download speed is horrible (will never exceed 8 mbps).
I've switched my SIM in other devices and I'm getting up to 100mbps.
Any advice?

Enable LTE+/4G+ in Europe for US model?

Hi,
I bought my pixel 4a in the USA last month and now that I am back to europe, I noticed that carrier aggregation is not working.
I found on google that on previous pixels, carrier aggregation only works for the region on where you bough the phone... so now, I am stuck with single band connection.
Is there any way to force enable LTE+/4G+ carrier aggregation / CA2 in Europe for an USA, unlocked model?
I don't have root... but I would root it if that means enabling that feature globally.
in Germany LTE+ is working out of the box. no root
dangerhouse said:
in Germany LTE+ is working out of the box. no root
Click to expand...
Click to collapse
Do you have the USA model and not the one released for EU?
And are you running Android 11?
I tried it in Portugal, UK, Spain and France on Vodafone and I couldn't get any 4G+ connectivity.
In the US I had no issues with LTE+ at all, only when I came back to europe.
eu model, android 11 stock
peixotorms said:
Hi,
I bought my pixel 4a in the USA last month and now that I am back to europe, I noticed that carrier aggregation is not working.
I found on google that on previous pixels, carrier aggregation only works for the region on where you bough the phone... so now, I am stuck with single band connection.
Is there any way to force enable LTE+/4G+ carrier aggregation / CA2 in Europe for an USA, unlocked model?
I don't have root... but I would root it if that means enabling that feature globally.
Click to expand...
Click to collapse
Resting Wi_Fi, mobile & Bluetooth...............or factory reset doesn't work I assume.
Maybe try this:
https://forum.xda-developers.com/pixel-2-xl/help/how-to-enable-lte-carrier-aggregation-t4113189
dangerhouse said:
eu model, android 11 stock
Click to expand...
Click to collapse
Thanks, but I am talking about using the US version in EU. The EU version will naturally work in EU.
crackerjack1957 said:
Resting Wi_Fi, mobile & Bluetooth...............or factory reset doesn't work I assume.
Maybe try this:
https://forum.xda-developers.com/pixel-2-xl/help/how-to-enable-lte-carrier-aggregation-t4113189
Click to expand...
Click to collapse
I was hoping more for some mod perhaps.
I have checked that my phone is only connecting to one band, without aggregation.
It worked fine in the usa, but not in europe, so most likely, they lock it on the oem.
The bands are supported. I have B1,B3,B7,B20 available on my network, and they are all supported individually, but not aggregated.
It does look like the North American model is the G025J, and the European model is the G025N.
I do wonder if getting carrier aggregation working might require some special registration with the carrier though.
It doesn't require carrier registration. I have 3 sims and they all do 4g+ on my old galaxy note 8.
Pixel 3 had the same issue. They block carrier aggregation outside the region on where you bought the product, at the OEM level.
Maybe some dev knows how to unlock it on the software. I've see this for other brands.

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