So my phone was working with no issues since I first bought it at launch. Today, after being on in the morning. It shuts down by itself, goes into boot animation but never gets back into the main screen. Tried to charge it for a few hours to see if the battery was the issue, but the "charging battery icon" does not even pop up when I plug in the charger.
I tried to get into the bootloader/recovery. At random times, I might be able to get in to the "start" screen, choose boot into recovery mode but it turns off as soon as I choose it.
So not sure if the battery is the issue?
Phone is rooted and using a custom ROM.
Thanks for any help before I go and replace the battery.
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I just experience a brick issue with the Atrix 2, Went to setup a pattern screen lock, after setting one up, turned my screen off and then back on, no pattern showed up. Went into the menu again to double check a pattern was setup for the screen lock, and there was. Shut down my phone and tried to turn it back on, ever since then, the phone never turned back on, any ideas? Just purchased the phone last friday. I know i can get an exchange.
Try pulling the battery out for a couple of minutes and then restarting it. Sorta like a hard reset. If that doesnt work take it back and replace it.
youngWMuser said:
I just experience a brick issue with the Atrix 2, Went to setup a pattern screen lock, after setting one up, turned my screen off and then back on, no pattern showed up. Went into the menu again to double check a pattern was setup for the screen lock, and there was. Shut down my phone and tried to turn it back on, ever since then, the phone never turned back on, any ideas? Just purchased the phone last friday. I know i can get an exchange.
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I just tried this. For some reason after setting the pattern and turning the screen off I still got the standard lock screen. After rebooting the phone I now have both the slider and then the pattern. Your phone must have took a dump right then.
I think theres definitely some bugs there. First showed pattern unlock for me, then slide unlock then pattern again O.O
Yea there are a few bugs with this device, thats forsure. Just going to have to wait for a patch or somethin or OTA update.
I did get the phone to work. Apparently if your battery is at 5% and you shut your phone off, you cant turn it back on until you plug it into charge and wait for about 3 mins. Thats what I experienced. which i believe is non sense.
Heres how I found this out.
As we all know I stated that I thought my phone was bricked after setting up the pattern unlock. It wasn't the case.
1) Decided to plug in the phone and just leave it on charge
2) About 3 minutes later the phone powered on by itself while plugged in
3) Decided I would take it off charge and reboot my phone again, phone didnt power on even though I had a 5% charge left.
4) Just plugged the phone back up to charge waited to reach 10%.
5) Unplugged the charger from the phone after reaching 10%, decided to reboot the phone on battery power, reboot was successful.
Apparently if your phone is at 5% charge and you shut your phone off , you cant turn it back on until you put it back on charge. Atleast thats what my phone does.
halfevildruid said:
I just tried this. For some reason after setting the pattern and turning the screen off I still got the standard lock screen. After rebooting the phone I now have both the slider and then the pattern. Your phone must have took a dump right then.
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I had that issue with my Sony Ericsson X10A too on android 2.1. My Atrix 2 does the same thing too. It doesnt make any sense to have a lock slide and a unlock pattern show up after that.
I think that is a failsafe in the firmware. Booting with 5% or less battery could cause damage is it dies mid boot, so the firmware on the phone will not start the boot until the battery has more juice. Booting is a very resource hungry operation, so booting with low battery is not a good idea.
youngWMuser said:
Yea there are a few bugs with this device, thats forsure. Just going to have to wait for a patch or somethin or OTA update.
I did get the phone to work. Apparently if your battery is at 5% and you shut your phone off, you cant turn it back on until you plug it into charge and wait for about 3 mins. Thats what I experienced. which i believe is non sense.
Heres how I found this out.
As we all know I stated that I thought my phone was bricked after setting up the pattern unlock. It wasn't the case.
1) Decided to plug in the phone and just leave it on charge
2) About 3 minutes later the phone powered on by itself while plugged in
3) Decided I would take it off charge and reboot my phone again, phone didnt power on even though I had a 5% charge left.
4) Just plugged the phone back up to charge waited to reach 10%.
5) Unplugged the charger from the phone after reaching 10%, decided to reboot the phone on battery power, reboot was successful.
Apparently if your phone is at 5% charge and you shut your phone off , you cant turn it back on until you put it back on charge. Atleast thats what my phone does.
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I've been running the latest CM10 M release for a couple weeks now. Today I upgraded to the latest modems. Everything was working great for a few hours when my phone randomly shut off and now won't turn back on.
I've tried pulling the battery and charging. Can't ever see anything on the screen although it does vibrate sometimes when I hold the power button. LED will turn on when charging.
Any ideas or suggestions?
See if you're able to boot straight into download or recovery, thus will show intact boot and recovery systems.
One other test, pull battery and with phone off plug into your PC if it shows a red light its likely hard bricked.
I had the unfortunate experience of flashing wrong kernel and bricked my phone was not going to recovery or download. However if you can get to these then it may be a soft brick and restore with odin
Sent from my VS920 4G using Tapatalk 2
One my phone got stuck
jerhurwitz said:
I've been running the latest CM10 M release for a couple weeks now. Today I upgraded to the latest modems. Everything was working great for a few hours when my phone randomly shut off and now won't turn back on.
I've tried pulling the battery and charging. Can't ever see anything on the screen although it does vibrate sometimes when I hold the power button. LED will turn on when charging.
Any ideas or suggestions?
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Click to collapse
Once my phone got stuck because I flashed a new recovery that wasn't compatible with my phone so each time I tried to boot into recovery or tried to turn on the phone nothing would happen. The only thing that got my phone working again was to go into download mode (Odin) by holding power, volume down and home buttona and than canceling it. from there the Rom started working again. I don't know if it will help in your case but you can always try.
That was a strange experience. Left it plugged in for a few hours. Came back, and was able to boot normally... although the battery was extremely low despite being plugged in for a few hours. No problems since then.
Congrats =)
Seems like disaster was avoided.
jerhurwitz said:
That was a strange experience. Left it plugged in for a few hours. Came back, and was able to boot normally... although the battery was extremely low despite being plugged in for a few hours. No problems since then.
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Do you know what percent your phone turned off at? Around what percent? Was it 23-25%?
This is the first time this has happened. Basically the screen will just turn black randomly and the Google image pops up for a couple seconds before staying off. The first 3 times it happened I was able to turn it back on by just holding the power button. After that, however, it got stuck in a boot cycle until I plugged it into a charger and tried. So far with the charger plugged in it hasn't turned off yet.
I've attached a screenshot of my battery status. It seems the battery disappeared for a few hours?
Does your battery smell like sulphur?
Sounds like a stuck power button unfortunately. Quite common.
I'd say try flashing stock firmware again with fastboot.... But if it reboots while flashing, you'll be in more trouble.
Let it sit in bootloader mode awhile... See if it reboots or anything. If not, you could try flashing stock firmware. But hopefully it doesn't shutdown mid-install.... That wouldn't be good.
Hi,
Guys I am going through some **** right now. Plese read the scenarios below and help me. I got no help at the oneplus forums.
Scenario 1 -
My phone was working fine until last night, I mean this is when I last used it. I switched it off and went off to sleep and in school today when I was trying to power it on the boot logo came and it went and after many tries the cyanogen logo came and it went away there is 80% battery. It doesn't charge also, like the phone recognises the charger but remains at 80% when I go to recovery try wiping cache and data, the phone switches off in few seconds. I can go into fastboot and stay for like 3 seconds then the phone switches off but I can connect it to power and keep it. I am on stock, latest CM12S. The only unusual thing I did yesterday on my phone is that I charged it using a different adapter but same cable. I can't seem to find this issue on google.
Scenario 2 -
Guys,
My phone's really messed up and I am scared to tell my dad cause he warned me before getting it for me. After the OnePlus logo comes, when I press the volume button and hold it, it works and as soon as I leave the volume button, the phone switches off. What is wrong? Do I need to send it back. I got it from Oneplus.cn so I am a bit worried and it's going to be tough to check what's happening.
Scenario 3 -
I removed cm12s and tried to flash oxygenos and I failed so then I installed cm11s and still have the problem, my phone can only boot in safe mode and as soon as I leave the volume button it switches off, same for recovery. Used the onplus toolbox by Inthiaano to install CM11S 44S.
I've had this phone 3 years and it worked well. It's an unlocked ATT phone so no OTA updates other than the standard app updates. It's on Lollipop 5.1. Been working perfectly fine until yesterday, I was watching the CBS app, when the phone rebooted. Now it's stuck on a boot loop and initally went to optimizing apps which it rarely finishes but the times it does, the phone just powers off. It then got into another loop later last night where it'd get to the Kyocera logo then reboot over and over. I let it do that until the battery died 2.5 hours later. Then I kept attempting to boot until the batter was entirely drained to the point it wouldn't attempt to power up any more.(battery is not removable on this model). I've now charged it up, trying to enter recovery mode with power+volume down. That doesn't seem to register. Tried volume up+volume down+power with no effect. Now after charging, it will do the reboot loop mentioned earlier to the Kyocera logo. If I plug it into a charger, it will go to the optimizing apps portion and repeat the above. At the optimizing apps screen, if I unplug the charger, the phone powers off immediately. It appears to be holding a charge according to the charge indicator and the fact that I can try to boot over and over unplugged. Any suggestions? Phone wasn't dropped or damaged in anyway. Very weird what could have happened.
An update: Phone finally got past the "optimizing app" phase last night sitting on the charger. Out of no where the phone booted completely. However, it only works while plugged in. If I remove the charging cord, the phone shuts down after about 2 seconds. Booting without charging cord results in the same boot loop. I've considered the battery has failed however when plugging in the charger, battery shows 100% and it will decrease appropriately over time. I'm thinking there must be a hardware issues at this point. Somewhwere in the charging/power circuit. Any other suggestions?
Last update I guess. I was able to keep the phone up and booted as long as it was plugged into a wall charger. PC USB was not enough. I managed to grab my photos etc. thankfully. Factory reset the phone from the settings menu. Unplugged from charger, ran for about 2 minutes. Still said 99% charged, then went into boot loop again. Phone still shows near full charge if you let it run for awhile and decrements the charge state appropriately as time goes on. However, i guess this 3 year old phone is toast. No known reason for it to fail unfortunately. Thought I'd share the experience if anyone else has this issue.
djhurt1 said:
Last update I guess. I was able to keep the phone up and booted as long as it was plugged into a wall charger. PC USB was not enough. I managed to grab my photos etc. thankfully. Factory reset the phone from the settings menu. Unplugged from charger, ran for about 2 minutes. Still said 99% charged, then went into boot loop again. Phone still shows near full charge if you let it run for awhile and decrements the charge state appropriately as time goes on. However, i guess this 3 year old phone is toast. No known reason for it to fail unfortunately. Thought I'd share the experience if anyone else has this issue.
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I have the same exact problem. It started the crazy booting process in my pocket, and I did all the same things you did. Factory reset didn't correct the problem, so I'm think the battery has had a stroke. Sine your problem and my problem are very close to the same time frame, our phones are also probably about the same age, and its a quality control issue. Not bad quality control, just that these batteries were designed to last X number of months or cycles, and probably they died. Too bad, because my E6560 is the very best cell phone I have ever owned. Built like a tank and thank God for that.