[Q] Strange Moto G XT1032 apparently blown but working. - Moto G Q&A, Help & Troubleshooting

Hello, i've been lurking for a while this forum for advice with other devices but now i really need your help.
A few weeks ago i plugged the phone to the car USB port, i never had problems with it since (i think) i always plugged the phone with the car already on.
Now, there's this situation:
I get into the car, plugged in the phone and turned on the car, then the phone made a strange noise. As i checked the phone it was still working fine BUT it wasn't charging at all, it was like there wasn't any usb cable plugged to the microUSB port.
Since the phone was working fine i didn't mind, but as i returned home i tried several power chargers with diferent amps, cables and it wasn't charging the battery, so the phone died and i don't know what to do.
I took the phone to a phone service repair center and they changed the microUSB port but no luck.
This seems pretty strange since it was working normally in that condition, but i wasn't able tomake it charge in any way.
I'm trying to see if i can charge the battery just a little (i've teared down the phone) but i'm afraid i'll do something wrong since there are 4 connectors on the battery, also if there is any advice and if i need to look for something on the PCB to check if there was something blown.
Thank you very much, any help is appreciated.

Related

Mogul not charging with car charger - just wall charger.

I couldn't find a Mogul-specific forum - I hope this is in the right place! If not, I apologize in advance.
Just posting here to see if anyone has any ideas on this one..
The Mogul USED to charge with the car charger, then one day, just stopped working. It still gets charged by using the wall outlet charger.
I tried in another car thinking it may be my car - no dice.
I bought another charger off ebay thinking it was the charger, and that one does not work either.
I then had my buddy who also has a mogul try the car chargers, and both chargers charge his phone fine. I think the only thing I did not try is to put his battery in my phone, and see if it charges my phone.
I'm guessing though somehow it's the connector? But why would the wall plug work?!
My buddy's on his way over now - I'll test it with his battery. If it's still not charging I have no idea what to do. Could it be software related? Something I recently installed? It seems more hardware related to me..
Any ideas are helpful - thanks!!
Just a guess, but maybe the car charger uses different pins to charge with than the AC charger, and one of those pins in your phone might be bent out of place.
hmm, possibly.. I guess I'll call Sprint today. I tried another battery in it and it's still not charging - so it's definitely the phone
It must be a hardware issue.
I had the same issue with my car charger. It is a verizon universal one with a mini-usb connector. It is made for the Razr, Q, etc. I found that if i plug it into the splitter thing that came with the mogul, and then plug that into the mogul, it seems to work better. It also makes it easier to use the headset in the car while charging it too.
I tried that too - using the splitter and plugging the charger into that - still no worky
I called Sprint and they basically told me I need to bring it in to a service location, pay the $50 deductible, and get a new one.
I guess that's cool. haha
PlaneCrazy said:
I tried that too - using the splitter and plugging the charger into that - still no worky
I called Sprint and they basically told me I need to bring it in to a service location, pay the $50 deductible, and get a new one.
I guess that's cool. haha
Click to expand...
Click to collapse
My problem is quite opposite to the above. I bought a samsung gt i5503 3days ago. Till yesterday my wall charger worked perfect. Today morning when i connected the wall charger my mobile was switched of with a warning " Android S.....! ( I can't even see the warning) and the battery icon gone red before it was switched off. I tried a few times but the problem is same. Then connected the USB data cable and it worked fine. But i have done a search in google and found a tip in XDA forum link. That is to switch of the mobile and remove the battery for few seconds and replace the battery. That's worked fine for once only. The second time the phone switched off again. Then i repeated previous step "removed and replaced the battery" and it worked again for once only. Now I have a doubt on the charger that from the first day some times it took too long to charge and some times while charging the battery level gone down quickly when i received a call. Suggest me if any other tips can help me..! or should i replace the charger.
Doesn't put out enough amperage, or different pins.
My Samsung gt i5503 switches off when charger connected... Plz need help...!
I'm scared to go to service center. All the mobile service centers are not so good at servicing in Hyderabad. i had the experience with nokia, micromax, sony service centers. They might fix the problem. But the other problems may rise after servicing. Help me how to fix this ?

Stupid thing stopped charging :(

So, I'm traveling (for a long period of time) with my TF. One day, it stopped charging.
I took apart the power brick and put it back together, I even tried to freeze it (on advice from some older "not charging" threads), nothing helps.
When I connect the TF to my laptop via USB - it recognizes the TF. When I connect my iPod to the power brick (with its own cable obviously) - it charges just fine. So what broke?!
I hate this, the local stores here don't sell the power brick separately and I don't even know if that's the source of the problem.
This sucks
Sounds like the power pin in the TF port has bent/broken or just has some detritus/dirt/foreign matter in it and is stopping it from charging properly. Have a look, but you might need to check the port with lots of light and a magnifying glass, so not easy while you're on the move.
If you are in the US Office Depot sells the charger and USB cable for $30.
strange thing is that sometime my transformer doesn't charge.
i have to reboot and it start to charge again.
Same happened here. Asus tech wanted me to wipe the device. After trying other options to get it to charge, I did but it didn't wipe... Go figure... But it booted up normally and now it has been charging.
Sent from my HTC Sensation 4G using XDA App
Apparently charging has some history of issues on the TF101.
I just had mine act up on me, went around the house trying different wall sockets and checked that it worked fine via USB to PC. Ended up taking a can of dust-off to all the pins, then shoving the plug hard into the TF101 socket. Now it works.
Should have mentioned I have a dock as well, which doesn't charge either (so problem is probably with cable/brick)
I'm trying to get new ones (nowhere to be found here, but I'm trying to get one sent to me). I tried looking for dust/dirt and different wall sockets, no luck.
Weird thing - I left it plugged in to the wall overnight and it grew from 5% to 15%, so looks like some electricity is trickling.
I had the same problem with mine after I had it for 5 weeks, I just RMA'd it and everything is fine.
Im having the same exact problem. I left it charging over night by mistake the night before yesterday. I only let it charge 3 hours the most because I know the Transformers have known issues.
I tried to charge it this morning and nothing. I plug it into my PC. The PC recognized the Transformer but no charging. Turned it on and off, nothing.
Just put the power brick in the freezer, waiting to dry up to see if it works .
Although the tf charger and cable has a usb connector it is not usb compliant. the charger brick looks for a gnd signal on pin 7 of the usb connector ( normally a usb 3.0 data line) to determine it should supply 15V to the positive charge pin vs standard 5V. The slow charge you are seeing is from the 5V supply . check to see if pin7 is seeing the gnd signal. Are you using a usb 2.0 extension cable as it doesn't have have pin 7 conductor. be careful connecting your ipod as it could accidentaly see 15V vs the 5V it is designed for.

Very strange charging problem!

Ok, first a little background on this issue...
After having my S3 for about 13-14 months I started having charging issues. The charging port was very "loose" and I had to make sure my charger cable was in just right to get my phone to charge. This was annoying, however was out of warranty and didn't want to pay vzw for an insurance claim. This got worse, and eventually I noticed my phone would only charge with 1 specific usb cable, 1 specific wall charger, and 1 specific car charger.
Well, I finally called Samsung and explained the situation to them and they had me chip my phone to them and they would repair it, free of charge. When they had it, they replaced the charging port, the headphone jack, and the screen. I received the phone back after couple weeks, super excited, and immediately charged it up with the cable I had next to my bed. New charging port felt perfect, nice snug fit, etc... Well, after a few days i hooked it up with the original usb cable that came with the phone, nothing happened. So i started messing around and realized that the only usb cables that will charge my phone are Motorola brand cables! At least the 2 cables I have work, and not a single other cable I've tried works! This includes stock Samsung cable, many cheap 3rd party cables, other friend's S3 cables, none work. Also, I have this cheap car charger that is the type you plug a USB cable into that works, however any other car charger I've tried does not work either.
Also, when i say the cables won't charge my phone, it also won't connect the phone to a PC. They do absolutely nothing.
Does anyone have ANY idea why this is happening?!?! It was an issue before Samsung repaired my phone, they replaced the charging port, but I still have this issue!! I can send it back to Samsung for them to look at it again, however my backup phone, a Razr Maxx, just died also. Seems like the battery went dead and now I can't get it to charge, but that's another issue.
So, any ideas?!
JHibinger said:
Ok, first a little background on this issue...
After having my S3 for about 13-14 months I started having charging issues. The charging port was very "loose" and I had to make sure my charger cable was in just right to get my phone to charge. This was annoying, however was out of warranty and didn't want to pay vzw for an insurance claim. This got worse, and eventually I noticed my phone would only charge with 1 specific usb cable, 1 specific wall charger, and 1 specific car charger.
Well, I finally called Samsung and explained the situation to them and they had me chip my phone to them and they would repair it, free of charge. When they had it, they replaced the charging port, the headphone jack, and the screen. I received the phone back after couple weeks, super excited, and immediately charged it up with the cable I had next to my bed. New charging port felt perfect, nice snug fit, etc... Well, after a few days i hooked it up with the original usb cable that came with the phone, nothing happened. So i started messing around and realized that the only usb cables that will charge my phone are Motorola brand cables! At least the 2 cables I have work, and not a single other cable I've tried works! This includes stock Samsung cable, many cheap 3rd party cables, other friend's S3 cables, none work. Also, I have this cheap car charger that is the type you plug a USB cable into that works, however any other car charger I've tried does not work either.
Also, when i say the cables won't charge my phone, it also won't connect the phone to a PC. They do absolutely nothing.
Does anyone have ANY idea why this is happening?!?! It was an issue before Samsung repaired my phone, they replaced the charging port, but I still have this issue!! I can send it back to Samsung for them to look at it again, however my backup phone, a Razr Maxx, just died also. Seems like the battery went dead and now I can't get it to charge, but that's another issue.
So, any ideas?!
Click to expand...
Click to collapse
What rom/kernal
It doesn't matter. It does this when it is totally stock and rooted. Right now I'm not rooted or anything because it looks like it may be going back to Samsung again.
JHibinger said:
It doesn't matter. It does this when it is totally stock and rooted. Right now I'm not rooted or anything because it looks like it may be going back to Samsung again.
Click to expand...
Click to collapse
I think the smart charging circuit may be messed up
Really? How would that cause the phone to not work with any cable except a certain brand?? I'm just really curious and this is driving me insane!!
JHibinger said:
Really? How would that cause the phone to not work with any cable except a certain brand?? I'm just really curious and this is driving me insane!!
Click to expand...
Click to collapse
I would say you are putting mechanical stress on the charging port. This could be from some misaligned or mis-made cable or somehow pressing or pulling the charge cable when its connected. I've never seen this reported by anyone else, but the mechanical connections are not indestructible. If it were a common symptom with 100 million S3s having been sold, there would be a firestorm of complaints.
I have a similar issue. I'm not sure if it's the device or the ROM (CM nightlies).
Certain cables force the screen to turn back on, which means I get negative charge because the screen burns more than the charger is capable of supplying. Other cables are fine. I'm still looking for the pattern, it's super annoying and causes me to have to turn my phone off completely at times so as not to lose my battery altogether. I'm still trying to solve this, any help would be appreciated.
rgrossie said:
I have a similar issue. I'm not sure if it's the device or the ROM (CM nightlies).
Certain cables force the screen to turn back on, which means I get negative charge because the screen burns more than the charger is capable of supplying. Other cables are fine. I'm still looking for the pattern, it's super annoying and causes me to have to turn my phone off completely at times so as not to lose my battery altogether. I'm still trying to solve this, any help would be appreciated.
Click to expand...
Click to collapse
Further info- it's not the cable, it's the converter at the end. I think it has to do with amperage of the charger- if I use the stock samsung one I'm good, it's putting out 1.0A. If I use others that are fewer amps (like 700 mA) it's unpredictable. I suspect a kernel thing, I might download different kernels to play with it.
rgrossie said:
Further info- it's not the cable, it's the converter at the end. I think it has to do with amperage of the charger- if I use the stock samsung one I'm good, it's putting out 1.0A. If I use others that are fewer amps (like 700 mA) it's unpredictable. I suspect a kernel thing, I might download different kernels to play with it.
Click to expand...
Click to collapse
Always use chargers that is 1 A - 2A the circuit controls most of the charging regulating amps and voltage
Yes, I agree about using good chargers, but my phone wasn't always this way. It used to charge with anything, but no longer.
I enabled fast charge on Imosyen's lean kernel. That might have made a difference, but I'm not positive yet.

HTC One X charging trouble

Hello everybody I had a big trouble with my htc one x (at&t evita) I don't know why It doesnt charge it's already plugged but it doesnt charge nothing, I left it last night plugged in the energy, (like 9 hours charging) and I turned it on, after those hours, but when I turned on it stopped charging at 54% of energy , and now It doesnt want to charge anything, my question is, what is going on? can be the battery or the usb entrance of the phone, Please help me I need to know what happend, if the battery died or my usb entrance got dammaged thanks in advance
I could be a number of things; you might have a faulty battery, you might have a faulty usb cable, you might have a faulty charging block, you might have damaged usb pins, the charging block mount not have been inserted into the wall outlet correctly, the usb cable might not have been inserted into the charging block properly, the usb cable might not have been inserted into the phone properly. Those are all things you need to troubleshoot. I had a similar issue a while back, and it turned out that my usb cable was simply not inserted into my charging block all the way.
Sent from my Evita
I already tried with 5 different usb chargers, and nothing happend I think it might be the battery or the usb entrance of my cell phone, but what it's more probably to fail :S
This happened to me2 days ago, I even broke my charger because of the frustration. Tried like 5 cords..
All I did was switch it off and just leave it "charging". While I was waiting to meet up with the person I was buying a new One Max I just held the power button forever and the phone came back on fully charged I was ready to move on lol
Sent from my One XL using xda app-developers app

Charging cable quite loose

So I've been using this phone for 5 months or so, and I've discovered a very unsettling thing. The charging cable has started to get loose while plugged in. This happens most with my third party charger at work (which wont stay in on its own), but also with the original charger I have at home. I cannot charge and use my phone in bed, because with the slightest shift the cable disconnects.
This also happens with the USB-C headphones and dongle, they wont stay connected while listening to music. Now, I mostly use bluetooth earbuds (which makes this weirder, because this should put less stress on the port) but this is just not acceptable.
I've calculated, and with every night charging, with some extra times for music and such, I've plugged/unplugged a cable only about 200 times. Does anybody experience the same issues?
Same here @xxxmarienxxx . Just started with this issue this morning. It was all good until last night. Any solutions yet?
xxxmarienxxx said:
So I've been using this phone for 5 months or so, and I've discovered a very unsettling thing. The charging cable has started to get loose while plugged in. This happens most with my third party charger at work (which wont stay in on its own), but also with the original charger I have at home. I cannot charge and use my phone in bed, because with the slightest shift the cable disconnects.
This also happens with the USB-C headphones and dongle, they wont stay connected while listening to music. Now, I mostly use bluetooth earbuds (which makes this weirder, because this should put less stress on the port) but this is just not acceptable.
I've calculated, and with every night charging, with some extra times for music and such, I've plugged/unplugged a cable only about 200 times. Does anybody experience the same issues?
Click to expand...
Click to collapse
I had this problem with my Moto Z Play. Have you checked to see if there is any debris/lint in the usb C port on the phone?
Sorry for stupid question/proposal, but could it depend on what phone case you use or rather combo of phone case and USB cable. I use the standard case supplied with the phone and have no problem with standard USB cable nor the standard headphones, but I have similar issue with a non standard car charger. When I remove my case it works just fine, ie it is not loose.
I've had my phone for 7 months and I would say I charge at least 2 times per day (to work and home from work) and I use headphones at least ones a day.
Yep. Same problem here . Already using a new cable for a few months ?
Was there ever a solution to this issue as mine is doing the same but will only go half way in, no debris and nothing is bent out of place in either cable or phone charging port.
Same issue, contact Huawei support.
Visited the three shop today and the girl told me this was a common problem. She showed me her phone and the cable goes all the way in, mine only goes about 3/4's of the way in and had been fine up until this week. She told me there is a 2yr warranty that they will/should honour. (Huawei). Going to contact them later and will let you know how I get on.
Charly.
Charging pin issues
Hi guys, if you're battling to charge your p20 cos plug cannot go right in.. Just use a sewing needle put it into the port and scrape off, u will be surprised as to how much muck u will pull out.. Give it a try
Cleaning with a needle
Thank you @Veejag. Using a needle worked perfectly for me. You were so right. I was surprised and shocked at how much dust and crumbs came out of the port. If you have this problem give the needle a go.
Mine also does that. One day supercharging wasn't working anymore, moving the plug, it alternated between fast and slow. Cleaned the usb port, supercharging started working, but the headphones keep disconnecting...
Scratch that, tried another pair of headphones, with the adaptor, they don't disconnect. It's most probably the cheap Huawei headphones' fault (they came with my p20 Pro)

Categories

Resources