[Q] Sound Occasionally Cuts Out from Speaker. - Nexus 5 Q&A, Help & Troubleshooting

Im having some problems with my Nexus 5 speaker. I've tried many reboots, booting into safe mode and even a factory reset and the problem is still there. Because of this; I am convinced the problem is with the hardware.
I've looked up videos and guides on how to replace the speaker assembly and it does not look too hard to preform, so I was just wondering if I replace the speaker at the bottom of the phone will this fix my problem?

I too am experiencing the same issue where my speakers are no longer functional. My speakers have cut out since upgrading to 5.0.1. I had no issues previously in 4.4.4 nor 5.0.0.
I chatted with a Google CR for help, and they just gave me a laundry list of things to try: Safe Mode and factory reset. But likewise, I have had no luck resolving my speaker issue. I then contacted a T-Mobile Hardware Support rep, and he referred me to XDA.
Being a noob to XDA, I'd like to try either going back to 5.0.0 or waiting for 5.0.2 before declaring my issue a hardware problem. I hope it is not hardware related because I don't have many options at this point with my Nexus 5 being out of warranty. My search through the forums continues...

Related

Internal Speaker Dropping Out

Hi all, hopefully someone might have seen this issue or at least know a way around it.
Basically over the last few days I have noticed that when I am on a call my internal speaker tends to drop out and I hear nothing. It does it constantly, drops out for a second or 2 every 5 - 10 seconds.
If I put the speakerphone on it doesn't drop out at all, so I am thinking it isn't a radio/reception issue.
I have no idea about bluetooth as I don't use it, but I can tell you the wired headset that comes with the phone is fine also.
This problem occurs regardless of which ROM I have installed as I have tested over a few different ROMs.
Any ideas ?
Cheers.
Sounds like an internal hardware problem. I had that speaker go out on a Blackjack 2 and replacing the speaker fixed the problem.
I was thinking the same thing, but obviously I am hoping it isn't. Too lazy to be dealing with hardware issues and sending it away for repairs etc etc.
I have the same problem. I replaced the speaker, I used the phone for 1 day and after that the problem appeared again. I dont know from where the problem is appearing. Maybe some one from here have any idea.
Where did you get hold of a replacement speaker?
speaker problem
I have the same speaker problem. Seems like it happened after I updated to the newest rom. Anyone else notice this?
Same here
I have the same issue. I sent the phone back for repair but they refused due to the rom change.
their OFFICIAL line was that 'due to changing the software on the phone you have used a rom image that has 'OVER POWERED' the speaker and damaged it'.
if you replace the speaker it will happen again.
what you all need to do is clarify which rom was install when the fault occured. Unfortunatley i can't help with that as i have tried several roms since to try and fix the problem hoping it was software.
hope this helps.

[Q] Intermittent call volume drop

I've been digging as much as I can on this issue, and so far I haven't been able to find any official acknowledgement or diagnosis of this issue. Please forgive me if this has been discussed before, but I simply cannot find the thread.
So far, I have had 2 Nexus 5's. Both of them had the exact same issue. When I am on a call, occasionally the volume from the other side will drop to a level where I cannot hear it. This happens most often when I am listening through the earpiece, thought it has happened while using speakerphone and multiple bluetooth headsets (plus my car). There doesn't seem to be a specific thing that triggers the issue, the area or type of phone I am calling doesn't seem to matter.
The phone is stock, I've never messed with the OS and the only apps I've downloaded were basic free ones, too many to list but if an app could be causing it I can post a list.
So far, I've tried the following to resolve the issue.
1. Factory reset both phones
2. Change sim card
3. Contacted my wireless provider (AT&T)
4. Contacted LG
5. Contacted google
Changing phones didn't help, Factory reset seemed to fix the problem for a bit but it came back. Changing sim did nothing. AT&T told me that because the device was third party, it wouldn't work properly. (I don't believe that for a second) LG just wanted me to ship the phone to them. (Not an option as they will take 2 weeks to get it back to me) And google just gave me some basic troubleshooting tips that I had already tried.
I cannot RMA the phone, i bought it used off of Swappa. I do not want to pay LG for a repair as this is a software issue and it should be solvable on my own. (though I will send the phone to them if it comes to that)
Has anyone had this issue, or at least heard about it? The only possible explanation I've found is that there's a problem with the noise cancellation software, but no one seems to have any solutions other than send it to LG, which really isn't an option for me at this point.
Thanks a crap load in advance to anyone who can shed any light onto this.
Bump for help please.
We are in the same boat
detailedvenom said:
I've been digging as much as I can on this issue, and so far I haven't been able to find any official acknowledgement or diagnosis of this issue. Please forgive me if this has been discussed before, but I simply cannot find the thread.
So far, I have had 2 Nexus 5's. Both of them had the exact same issue. When I am on a call, occasionally the volume from the other side will drop to a level where I cannot hear it. This happens most often when I am listening through the earpiece, thought it has happened while using speakerphone and multiple bluetooth headsets (plus my car). There doesn't seem to be a specific thing that triggers the issue, the area or type of phone I am calling doesn't seem to matter.
The phone is stock, I've never messed with the OS and the only apps I've downloaded were basic free ones, too many to list but if an app could be causing it I can post a list.
So far, I've tried the following to resolve the issue.
1. Factory reset both phones
2. Change sim card
3. Contacted my wireless provider (AT&T)
4. Contacted LG
5. Contacted google
Changing phones didn't help, Factory reset seemed to fix the problem for a bit but it came back. Changing sim did nothing. AT&T told me that because the device was third party, it wouldn't work properly. (I don't believe that for a second) LG just wanted me to ship the phone to them. (Not an option as they will take 2 weeks to get it back to me) And google just gave me some basic troubleshooting tips that I had already tried.
I cannot RMA the phone, i bought it used off of Swappa. I do not want to pay LG for a repair as this is a software issue and it should be solvable on my own. (though I will send the phone to them if it comes to that)
Has anyone had this issue, or at least heard about it? The only possible explanation I've found is that there's a problem with the noise cancellation software, but no one seems to have any solutions other than send it to LG, which really isn't an option for me at this point.
Thanks a crap load in advance to anyone who can shed any light onto this.
Click to expand...
Click to collapse
I'm being searching a lot to find a solution to this problem, but no luck.
I am using a Nexus 5 from the past 15 days and have the same problem of low to no volume from the speaker (voice of the other party). I initially though that it happens when I am outdoors, but no, it happens indoors too; and this does not happen always, sometimes it is loud and clear sometimes it is not. So I suspect that this has got something to do with the software rather than the software.
Even I don't have an option to send it back to LG cause I bought this in a different country.
My phone is Stock OS, updated to 4.4.4, rooted has Xposed Framework on it.
I also modified the build.prop and set the persist.audio.fluence.voicecall from true to false, but even this did not help.
Please, please, please, if anyone has found a solution to his please let us know.
If you press the back of the phone slightly, does it lower the sound? when i do not apply pressure to any back part of the phone, the sound is clear. with even slight pressure the sound dims on the other side. just noticed this today after trying to troubleshoot the problem. really bad design
IINexusII said:
If you press the back of the phone slightly, does it lower the sound? when i do not apply pressure to any back part of the phone, the sound is clear. with even slight pressure the sound dims on the other side. just noticed this today after trying to troubleshoot the problem. really bad design
Click to expand...
Click to collapse
So far I haven't been able to try that. For some reason the phone has started behaving, though there are a few issues here and there. I'll try this out next time it happens and report back.

5.1 speaker and microphone issues

Since upgrading the speaker and microphone keep not working.
I need to reboot a few times and clear cache to get it to work again.
I've missed my alarm 2 days in a row because of the issue.
I'm running elemental x and stock ROM.
Anyone else have this problem? I've read about others having the problem on nexus 4 when upgrading to 5.0
Try a different kernel? Factory reset?
Sent from my SM-T217S using XDA Free mobile app
Switching to Franco's fixed it. Thanks.
tigerdim said:
Switching to Franco's fixed it. Thanks.
Click to expand...
Click to collapse
Actually.. Francoo fixed the speaker, but the microphone still isnt working.
The mic issue is actually hardware. I read another thread and pressing the back indeed solves the problem. Thought it was 5.1 causing the issue as it appeared after I upgrading.
If it is hw problem, than why reciever hear me when speaker is on during call? Are there two mics each for "different" way of call? Sounds to me very strange. But might be I am wrong...
Nexus 5 stock unrooted 5.1
Im guessing 2 different mics. The mic also works perfectly for me when on speaker. Pressing the back immediately solves the problem for me when not on speaker. Funny thing is, a few times clearing cache solved the problem, but I now think its just the way I hold the phone when booting to recovery.
Cleaned cache many times but no success. Seems to me that phone uses noise canceling mic instead regular one. Going to send it to repair, despite it looks as sw issue. Let's see
I had issues on my Nexus 5 with the microphone once I upgraded to 5.0
Basically, no one could hear me from the microphone unless I turned off the noise cancellation in the build.prop - but then that generated echo.
Even after a lot of great work by @chdloc, I never really found a manageable solution. In the end I bought a Nexus 6 and was going to use my Nexus 5 as a Go Pro alternative, but unfortunately my missus is using it now and I was hoping to find some kind of fix.

[Q] In-call mic & speaker dead on stock device, can only make calls with Bluetooth

[Q] In-call mic & speaker dead on stock device, can only make calls with Bluetooth
Anyone else encountered this problem? It's NOT a volume issue, it's an 'in-call speaker and mic not working at all' issue. About two months ago my phone calls completely cut out all in-call sound, UNLESS I use a Bluetooth headset, in which case I can talk and hear just fine. When it first went out, I was able to use the mic and in-call speaker as long as I put it in speakerphone mode, but after a few weeks, that cut out, too. It will answer the call...I just can't communicate without BT engaged. Factory reset and other known "try this first" solutions have been dead-ends.
The OTA to KitKat didn't change or help anything in regard to this problem, and the same problem persists in the same fashion. I am currently still stock...after modding my M7 on TMO repeatedly, when I switched to Verizon and got an M8, I resolved to stick with stock and try to appreciate getting the OTAs before the other carriers. All well and good--until your in-call sounds bugs out and renders your device useless as a phone unless you put your BT earpiece in first.
I'm curious if this is a widely known problem, as I couldn't find evidence of it being common, but wasn't sure if I was just looking in the wrong place or using the wrong search terms. If so, is there a decent fix, or did VZ just sell me a lemon? If there's not a decent solution, would Factory Reset, unlock, and flashing TWRP and a good aftermarket ROM, say CM, cause this problem to be fixed?
Just figured I'd ask the hive before I dig into it myself and end up pissing away the rest of my weekend on it. Cheers and thanks!

My bluetooth keeps turning on/off continuously

I have my phone paired to my Pioneer head unit and if it disconnects it will occasionally cause the Bluetooth to turn on and off continuously without warning or anyway to stop the cycle. The only way I found to resolve the issue was a factory reset. I just reset my phone yesterday and the same thing happened today when I tried to re-pair to it again after I left my car. As you can imagine, this is extremely annoying, I am hoping someone can provide some insight on a possible fix for this.
Blu Pure XL
Stock ROM
Android Lollipop
SWV: BLU_P0010UU_V16_Generic_5.1_15-03-2016
I've experienced the same thing with my BLU Pure XL. It doesn't look like anyone has responded; likely because there isn't a fix and the phone is so substandard. Bluetooth is weak; signal strength is pathetic, cheap glass, lacks friendly ergonomics. I could go on. I've tried to submit issues through BLU website - no response. I won't give them another chance. Likely will buy the new Plus 1. Good luck and if you find a fix please post it here.
WilsonBridge said:
I've experienced the same thing with my BLU Pure XL. It doesn't look like anyone has responded; likely because there isn't a fix and the phone is so substandard. Bluetooth is weak; signal strength is pathetic, cheap glass, lacks friendly ergonomics. I could go on. I've tried to submit issues through BLU website - no response. I won't give them another chance. Likely will buy the new Plus 1. Good luck and if you find a fix please post it here.
Click to expand...
Click to collapse
So I noticed the Bluetooth issue only occurs for me when I am connected to a bluetooth device and a specific sequence of events occurs to cause it to happen. Specifically something like my vehicles aftermarket Pioneer radio where I can wipe the bluetooth memory of it (it has a 3 device limit). If, I wipe the bluetooth memory of my radio while my phone is connected, it will cause it to go into a loop and thus require a factory reset to resolve the issue. Since I discovered this, I have wiped the memory while the phone is disconnected and the issue does not occur. It has been quite sometime since I have originally posted here and I haven't had a problem since I have monitored it. Please let me know if this seems to be the same thing that occurred for you as well. Cheers

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