[Q] OnePlus One won't wake up from sleep - ONE Q&A, Help & Troubleshooting

As the title states, occasionally my screen won't wake up from sleep and the only way to turn it back on is to hold the power button down until it reboots. It seems that it happens when I leave the phone in sleep mode for an hour or two. I've been using the OnePlus one for only half a day and I've already encountered this problem twice. Is there a way to fix this?

Update your ROM, do a factory reset or flash a different ROM.
There's really no way of telling what's causing it with the info you've given but one of the above will most likely solve your problem.

I am having the same issue
It happened even when i flashed it to Paranoid android, and my rear camera and microphone aren't working. I got my phone from another place so OPO won't help me fix it

I bought my Oneplus One in India with CM11S stock unrooted and unmodified November build and i have the same problem.
The LEDs on the keys will ligh up but the screen wont wake up on both double tap to wake or power/lock/unlock button.

I had the same problem yesterday even on stock CM11 I went into my CWM recovery and just did a complete wipe and that fixed my problem. I believe in TWRP DO NOT WIPE SYSTEM

Related

The screen blacks out

Recently I have got a strange problem with my Touch Pro. When it has been on sleep mode for some time, for example been loading the batteries during night the screen freezes and I have to soft reset. I have been using several different RADIOS and ROMS lately, do you think this is a hardware or software problem? This problem with the screen stays black when it´s been in sleep mode happens maybe a few times a week.
Moved as not ROM Development.
I would advise a flash of stock to clear nand, not sure what ROM you are using but there have been certain builds with sleep of death as we call it "having double press wake up"
Anyway flash a stock, hard-reset, then flash custom, hard-reset.
May be hardware but testing stock should verify if so.
Good luck.

[A700] Update destroyed touch screen response

OK so I downloaded & installed the latest OTA update (RV23RC03; 1.057) with the power mode choices, and it has completely destroyed my touch screen response! I previously had ZERO problem with this- every key press registered on both the original ROM and the 1st update. Since the latest update, everything takes 2 or 3 presses, sometimes VERY firmly, many times still without registering. This totally sux
Is anyone else having this issue? I should note that I do have a matte screen protector on; this previously caused NO problems.
Is there an easy reasonably safe way to revert back to the 1st update (RV07RC06; 1.029)? A link and/or instructions appreciated. Thanks.
Acer, are you out there? This exact issue occurred with my A510 on its 1st update, after which it became nearly unusable for me. Since it was < 30 days I was able to return it. No such luck this time. Why are these updates doing this? It's driving me nuts!
No issues with touch on update. It seems to be running better actually.
Try to completely reset thru recovery with wipe data maybe.
More specific instructions
Itchiee said:
No issues with touch on update. It seems to be running better actually.
Try to completely reset thru recovery with wipe data maybe.
Click to expand...
Click to collapse
That's so amazing. I went from no problem at all, to I can hardly use this any more; only thing that changed was the update.
Can you please be specific about how to reset through recovery. (Step-by-step if possible) and how to wipe data.
Thanks.
You can reset data thru settings/privacy but you will lose everything and start fresh.
I'll check on the other method later on for you.
Also turn up touch sensitivity in settings/display if you haven't...
Edit - it appears that the stock recovery doesnt have those options.
You can still reset by inside ICS like above, or...
Factory Reset:
WARNING: reset will start immediately
Volume button (one dot) and Power button, once buzzes release power button and then toggle the rotation switch on and off a few times
Yes of course, I have set screen sensitivity to high. I think I'd rather go back to 1st update, rather than wipe everything (I do have a backup but it's still a hassle). I can't believe no one else is having this problem.
Any idea how to revert to last update?
Someone in a german android forum mentioned that it help on his device after the update to set the sensitivity to the lowest setting and then back to middle or high.
I tried playing with sensitivity settings, turning on/off,resetting and no luck.
I actually found the ROM from before the update on this website and flashed it as update.zip with vol +power. It worked, I now have 1.029 back and touch screen works perfectly. I'm sorry to lose power management but i think I'll stay where I am . Don't ask me about a Jellybean update; I'll want it but after this I'll be afraid to try it. If anyone has an explanation for this i'd love to hear it.

Screen won't turn on after screen timeout

I've recently picked up my new Infinity and I've noticed that after the screen times out (I've set it to 30 seconds), it won't turn back on after I press the power button. Sometimes I have to press it numerous times before it will show the lock screen; other times, I've had to press the outer button down to reboot it.
Is anyone else having this issue or know what the issue is?
I have "same" problem and is driving me crazy. Did a cold boot, did a factory reset (through cold boot and through OS) - didn't help.
When my pad is in a locked/sleep state for longer time, it doesn't wake up anymore. It is draining battery as a sponge, but doesn't receive e-mails etc...so it could be it freezes or the wifi is off.
This problem is usually reported with a fact that one has enabled to turn off wifi when in sleep state (prime forums)...
My case:
- i had set wifi to never sleep
- i fiddled with build.prop and i think only after that the problem emerged (i mention this because there is a setting about sleep/wifi thing)
- i have restored orginial build.prop
- i have tried to set wifi to turn off in sleep
- i switched back to never sleep
- i coold boot, factory reset
Nothing helps anymore.
It is better with the Power Fx widget i think.
It happens less regulary, but it still does and I also don't know what else to do.
Some are reporting there is a bug in 4.0.3 ICS - but i don't know.
I think this is not a HW issue, and i refuse to do so
Hopefully JB update will solve this, too.
BTW: as i mentioned in my other topic on this matter, i am pretty surprised that factory reset didn't change my bootanimation and some other stuff on the system folder. Because of this fact i think factory reset will not help with this problem as it seems it leaves some things intact, which could also mean that if there is something wrong with SW it just doesn't overwrite/change it and that's why the problem is still here (broken file, changed file, cache...i don't know).
If this problem persist for a week or so and if there is still no JB update i will probably just go and install the latest update manually, which i think should overwrite all files. But, not sure.
Please if anyone has any idea on what is going on....
I have this same issue. It usually occurs after long periods of being idle and I pick it up to use it, hit the power button to wake it up, and it just doesn't wake up.
I have to hold the power button + vol down button to restart it.
Sometimes it'll happen when I just put it to sleep too or after short idle periods.
It's somewhat embarrassing when in public using it and randomly have to reboot; it also did it once when I was in class taking notes, thankfully SuperNote saves as I go.
Any ideas what the cause is? I'm only rooted, no custom recoveries, ROMs, kernels, etc. I'm running the stock ROM .26

[Q] Note 10.1 Wake up bug

Hello everybody , from time to time my moms Note 10.1 (N8000) refuses to wake up from sleep , it doesn't happen too frequently , but it does require a forced reboot , is it a known bug or is there any fix ?
BTW , its running completely stock 4.1.2 .
iamezio said:
Hello everybody , from time to time my moms Note 10.1 (N8000) refuses to wake up from sleep , it doesn't happen too frequently , but it does require a forced reboot , is it a known bug or is there any fix ?
BTW , its running completely stock 4.1.2 .
Click to expand...
Click to collapse
Look up android sleep of death. I had on previous devices but not the note 13
I actually think it does wake up just not turning on the screen , i can hear the volume changing , and the device going to mute mode , but screen is off .
or maybe i am wrong and its normal to change the volume with the screen is off on samsung devices?
iamezio said:
I actually think it does wake up just not turning on the screen , i can hear the volume changing , and the device going to mute mode , but screen is off .
or maybe i am wrong and its normal to change the volume with the screen is off on samsung devices?
Click to expand...
Click to collapse
It isn't normal no, the only button that should work with the screen off is the screen on button. I'd start by looking into what shaun suggested above and if you find no fix, maybe just try a factory format? (back your data up first).
I get a slightly similar issue on mine but I got the bug when I flashed Hyperdrive Rom, my screen occasionally "goes off" but it's not really off, I can see the back light still. I just have to screen off/screen on and I'm fixed. Your issue sounds different though because you need forced reboot.
Hope you get it fixed, Good luck!
stickfinger said:
It isn't normal no, the only button that should work with the screen off is the screen on button. I'd start by looking into what shaun suggested above and if you find no fix, maybe just try a factory format? (back your data up first).
I get a slightly similar issue on mine but I got the bug when I flashed Hyperdrive Rom, my screen occasionally "goes off" but it's not really off, I can see the back light still. I just have to screen off/screen on and I'm fixed. Your issue sounds different though because you need forced reboot.
Hope you get it fixed, Good luck!
Click to expand...
Click to collapse
did OP ever get this resolved? I am having the exact same problem with the 10.1 2014. Screen goes to sleep, but when pressing power, or opening the book cover, the backlight does not turn back on. You can see the image on the LCD in the light and hear screen presses, or volume adjustments.
Tried factory reset, and Odin'd a fresh rom.. No go
Serinety said:
did OP ever get this resolved? I am having the exact same problem with the 10.1 2014. Screen goes to sleep, but when pressing power, or opening the book cover, the backlight does not turn back on. You can see the image on the LCD in the light and hear screen presses, or volume adjustments.
Tried factory reset, and Odin'd a fresh rom.. No go
Click to expand...
Click to collapse
I got rid of my bug by turning off airview in the pen settings, ive been stable since then. Wouldnt harm trying it?
Serinety said:
did OP ever get this resolved? I am having the exact same problem with the 10.1 2014. Screen goes to sleep, but when pressing power, or opening the book cover, the backlight does not turn back on. You can see the image on the LCD in the light and hear screen presses, or volume adjustments.
Tried factory reset, and Odin'd a fresh rom.. No go
Click to expand...
Click to collapse
I am on stock rom and never rooted. Mine started doing the exact same thing. You can see it on in the light. Factory reset didn't fix.
Hi,
I have a quite similar problem. It started with a charging problem so I thought changing the cable would solve the problem but no. My charging is kow ok, but each morning after a long charging night, my note n8010 with stock android gets SSSSSSLLLLOOOOOWWWW . Black screen, then slowly wakes up, but need 10sec to unlock screen and unusable... I have to force reboot too.
It seems like it doesnt want to wake up, like extreme energy saving mode... ?! No solution actually found for me
The only fix for me is flashing Boefla kernel

Weirdest display issue

Hey guys,
I have a really strange display issue with my Galaxy R.
I'm on CM10.1 nightly and already tried different nightlies with factory reset and wipe data/cache.
If the phone is not used for a while (sometimes even after 30 minutes), meaning it is on and screen is off, the display won't turn on anymore.
So I press the power button and the capacitive buttons light up, but the screen stays completely black.
Today I noticed that I can even use the touch screen and I could hear all sounds, I even managed to open the dialer and start typing blindly and it would make the dial sounds.
But whatever I try, the screen won't turn on.
Also, it seems when I'm connected to a charger and/or connected to wifi, this problem doesn't seem to occur.
Then I have no choice but to remove the battery, but then often I can't even start the phone.
Sometimes it takes some minutes, sometimes a really long time until I can start it again.
Usually the battery isn't drained, this only happened once.
This occurs after I dropped the phone twice, so it might be related to that.
(Though before I've also dropped it and this never happened.)
Any ideas?
flash stock ics and see if problem persists.
once i flashed a custom rom and faced this issue, reverted to stock and now my device is running with zero issues.
Nikhil said:
flash stock ics and see if problem persists.
once i flashed a custom rom and faced this issue, reverted to stock and now my device is running with zero issues.
Click to expand...
Click to collapse
I tried to find the stock rom online, but all links seem to be down.
Do you know where I can get it?
wasabah said:
I tried to find the stock rom online, but all links seem to be down.
Do you know where I can get it?
Click to expand...
Click to collapse
You need to register and then download from here.
Thanks for that, I installed newest stock rom.
Could boot fine, set up the phone, put it to the side.
One hour later I checked it - same problem again.
Capacitive buttons flaring up, screen not.
Thanks for that, I installed newest stock rom.
Could boot fine, set up the phone, put it to the side.
One hour later I checked it - same problem again.
Capacitive buttons flaring up, screen not.
Then you should visit SSC. They can only repair your device.

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