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Well I just got my At&t Fuze like 3-4 days ago. For some reason it randomly loses connection to the network, so I can make call or use the internet. I'll have to go back to setting- communication to turn off my phone turn it back on then turn on the data connection. I'm really tiring of it happening over and over again. Does anyone else have this problem? And are there any ways to fix it? Thanks
No one has any idea??
Are you still running the stock ROM? If so, GET RID OF IT!!!!
In all seriousness: Have you installed any applications? Have you modified TouchFLO 3D? You can always try a hard reset and see if the problem persists.
It's possibly a problem with AT&T's network. I've noticed that my 3G speeds are incredibly slow lately and others on hofo have had this issue as well. I would advise you to wait it out.
forp me it says i get 3g,edge, or G and i will cant connect sometimes.
I also have this issue. Sometimes it happens after a soft reset or for no reason at all. It is easy to fix as i just turn data back on but I don't know why it is happening.
I actually tried a hard reset reset and it didn't work so then I brought it back to At&t and the guy there fixed it for me. He said it was because the data connection was off so then I thought maybe I accidentally turned it off, but the problem persist after.
Yes, I am still running under stock rom, I installed google map, beejive, and some other that I don't think will cause this problem. I am afraid to flash because I already have a lot of contact info set in and data and would have to re-do everything.
I was hoping maybe someone would have a solution for this. I don't think running on stock rom would cause this.....
Any help would be great. Thanks
I just flash it to NATF's rom and it's working really well right now. I hope the problem will not appear again. Again thanks for the rom NATF
I now get it often that there is a problem with the GPRS in your area. Also there are times that the phone is not even connected. It is getting to be a pain but will try calling AT&T and find out
Even after installing a new rom the problem still continue. I tried going into an At&t store and ask, but they have no clue. I don't have time to call 611 right now, but will update with what they say when I do. It starts to get really annoying....
Fuze_tactic said:
I actually tried a hard reset reset and it didn't work so then I brought it back to At&t and the guy there fixed it for me. He said it was because the data connection was off so then I thought maybe I accidentally turned it off, but the problem persist after.
Yes, I am still running under stock rom, I installed google map, beejive, and some other that I don't think will cause this problem. I am afraid to flash because I already have a lot of contact info set in and data and would have to re-do everything.
I was hoping maybe someone would have a solution for this. I don't think running on stock rom would cause this.....
Any help would be great. Thanks
Click to expand...
Click to collapse
It's probably a network issue.
Regarding flashing, I suggest you back up your contacts with outlook. Even if the problem has nothing to do with software, you're missing out quite a bit in terms of speed. Besides, you should back up your contacts regardless. Don't trust windows mobile too much
OK, sounds like I'm not the only one experiencing this problem. I think the only thing that's different for me is that when I lose the data connection, I also lose voice. The first time it happened, it said my SIM was unprovisioned. When I called customer service, they didn't know beyond checking for network outages in my area.
Fuze_tactic & Tribalmunky
I thing both of your problems -- intermittently dropping the data connection for Fuze_tactic, and intermittently dropping the voice and data connection for Tribalmunky -- could be caused by the Long Press End button setting. Go to Start/Settings/System/LongPressEndKey to see what I'm talking about. There is one setting for Airplane mode, which would kill voice and data, and another for killing just the data connection. Try changing the long end key press to Set Vibrate/Ringer and see if that cures your issue(s). If you are occasionally long pressing the end key, your should develop a problem with intermittently losing your ringer.
pcortes said:
Fuze_tactic & Tribalmunky
I thing both of your problems -- intermittently dropping the data connection for Fuze_tactic, and intermittently dropping the voice and data connection for Tribalmunky -- could be caused by the Long Press End button setting. Go to Start/Settings/System/LongPressEndKey to see what I'm talking about. There is one setting for Airplane mode, which would kill voice and data, and another for killing just the data connection. Try changing the long end key press to Set Vibrate/Ringer and see if that cures your issue(s). If you are occasionally long pressing the end key, your should develop a problem with intermittently losing your ringer.
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Click to collapse
No, I've checked that. It happened once when it was just charging, no where near my hands or anything that could have pressed it. When it happens I can't make calls or reestablish data connections until I either go in the connections manager or soft reset.
pcortes said:
Fuze_tactic & Tribalmunky
I thing both of your problems -- intermittently dropping the data connection for Fuze_tactic, and intermittently dropping the voice and data connection for Tribalmunky -- could be caused by the Long Press End button setting. Go to Start/Settings/System/LongPressEndKey to see what I'm talking about. There is one setting for Airplane mode, which would kill voice and data, and another for killing just the data connection. Try changing the long end key press to Set Vibrate/Ringer and see if that cures your issue(s). If you are occasionally long pressing the end key, your should develop a problem with intermittently losing your ringer.
Click to expand...
Click to collapse
Like tribalmunky said we were no where near the phone when it happens, but I follow your instruction and changed the long pressed key. I'll see if anything occurs. Thanks for the input tho.
Update:
I called At&t and from what tech support told is, their network is having problems, especially for users in Cali. They are in progress of fixing it, but no idea how long it is going to take. I guess the only thing we can do now is wait.
Fuze_tactic said:
Update:
I called At&t and from what tech support told is, their network is having problems, especially for users in Cali. They are in progress of fixing it, but no idea how long it is going to take. I guess the only thing we can do now is wait.
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Click to collapse
I've been having problems with this too (losing data and phone) and I'm in Seattle. Maybe if I call, AT&T will claim there are problems with the entire west coast.
I did the whole SPL and ROM flashing thing (ROMeOS) and the problem still persists. I chatted online with an AT&T guy and he said it was a known issue but no way to fix it yet.
If you're worried about your contacts, don't be. Use PPCPimBackup (I think I got it either here or at freewarepocketpc.net) and it can copy all of your contacts onto the storage card. It's free and I've used it prior to flashing a new ROM.
However, flashing ROMs do not work. The only fix is simply going to your communications settings, turning off Data, then turning it right back on. This will also be why some of your MMS pictures don't get sent out.
I still love this phone, just get annoyed with it at times. Even the available larger battery with cover only makes my phone last about two days opposed to one.
In NJ
sbreen said:
I've been having problems with this too (losing data and phone) and I'm in Seattle. Maybe if I call, AT&T will claim there are problems with the entire west coast.
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Click to collapse
I am in NJ and have the same problem. It started about the time I loaded some screen lock software that requires a finger swipe to unlock the touch screen (navigation buttons always active) upon coming out of sleep mode. I just decided to live with it, I like the software. I merely click the data connection in settings, connections, data connection (it may indicate off or on, doesn't matter, it is actually off) and then click it on and everything works again. Mostly happens after charging overnight.
I have stock fuze and it keeps happening to me too. But whenever I reset my phone, I can connect to the internet. I don't think it's network related in my case. not sure though.
Is anyone else having issues connecting to remembered WiFi access points? When I first got the Sensation I was able to connect to WiFi at home and work but after about 2 weeks I'm unable to connect at work. I type in the credentials (its PEAP/MSCHAP v2) and it simply goes into a mode of constantly searching. Previously I had a Defy and had ZERO issues staying connected. Has anyone else encountered this problem?
I am having the same issues, although after browsing around threads I honestly think it's a Sensation problem
At home I have to be within 50 feet of my extended-range wireless N router or else I don't get any wifi connection. Forget about going upstairs or the basement. Even in the living room I have 1 bar of wifi max...
I am also having the unbelievable issue of completely losing wifi when turning the phone horizontal. I just have my fingers crossed hoping that when this phone gets S-off'ed, people are going to hack the **** out of all the problems and hit us with some incredible ROMs
jerrycutshaw said:
Is anyone else having issues connecting to remembered WiFi access points? When I first got the Sensation I was able to connect to WiFi at home and work but after about 2 weeks I'm unable to connect at work. I type in the credentials (its PEAP/MSCHAP v2) and it simply goes into a mode of constantly searching. Previously I had a Defy and had ZERO issues staying connected. Has anyone else encountered this problem?
Click to expand...
Click to collapse
I have a similar problem with PEAP/MSCHAP v2. I noticed that if i long-press my work ssid, input credentials for wifi settings and choose "connect now" it allways manages to connect.
So the phone won't autoconnect when I come to work as it shoud, but just loops over "connecting..." / "disconnected" until I perfom the above mentioned procedure.
My HTC Desire does not have the same issue.
shabbytech said:
I have a similar problem with PEAP/MSCHAP v2. I noticed that if i long-press my work ssid, input credentials for wifi settings and choose "connect now" it allways manages to connect.
So the phone won't autoconnect when I come to work as it shoud, but just loops over "connecting..." / "disconnected" until I perfom the above mentioned procedure.
My HTC Desire does not have the same issue.
Click to expand...
Click to collapse
Yea some Sensations definitely are messed up WiFi-wise. I can't even force connect any longer. Very upsetting. Time for HTC to get off their rears and provide us a rootable phone!
My HD7 worked without issue from the beginning of the year til around a month ago.
All of a sudden, my WiFi became extremely unreliable, sometimes taking an overly long time to recognise or connect to an obvious access point, sometimes finding none at all.
After I do manage to connect wirelessly, I see no speed increase in data transfer to suggest that the phone is even using the wireless link. Web pages sometimes load slower than over 3G. I had read that HD7s have trouble using certain WiFi protocols and adjusted accordingly, but the workaround was to no avail.
Additionally, once WiFi has been selected, I cannot switch it off. I am 'locked out' of the WiFi settings page. When I tap it in the menu it responds as if I've nudged it but it cannot load. The only solution is to remove the battery. On occasion, this stuck WiFi has also caused the capacitive buttons, camera and power switch to become inactive. Curiously, touch screen function seems unaffected.
I thought maybe this issue was tied to corrupt settings with my hub, but changing SSID / WEP key etc etc on my router hasn't fixed the problem, and connection to other open WiFi signals jam the phone just as badly.
I upgraded to Mango in the hope that a fresh OS update may 'rejig' my wireless settings into working, but again, no joy.
Anyone experienced anything similar? My final options seem to be factory reset the handset to see if that solves the issue, or return the handset to O2. (Both involve losing all my data, game saves, application data AND the recently delisted SW: Battle for Hoth permanently.)
Anyone got any other thoughts?
*EDIT* After a bit more research, I found that even when the phone has connected to a WiFi source, by turning Operator Data Service off, you can see that the WiFi service is in fact not doing anything.
I braved a factory reset, managed to whack WiFi on no problem, browser ran at appropriate speed, then everything crashed as per usual, I couldn't connect to the marketplace and had to pull the battery in order to use any of the capacitive buttons. I guess it was a hardware issue individual to my phone after all.
Guess I'll give O2 a ring sometime soon to sort a replacement. Not looking forward to losing all my game progress though it has to be said.
bro i m having the same exact problem havent find any solution yet i even tried to copy and replace the wifi files from another clean htc hd7 but useless when i upgraded to 7740 the wifi worked perfectly for 1 night only then at the morning it stopped working, everything else works great. my theory says that its not a hardware problem cz i used internet sharing which uses the wifi adapter (if i m right) so its a software I GUESS
soufano21 said:
bro i m having the same exact problem havent find any solution yet i even tried to copy and replace the wifi files from another clean htc hd7 but useless when i upgraded to 7740 the wifi worked perfectly for 1 night only then at the morning it stopped working, everything else works great. my theory says that its not a hardware problem cz i used internet sharing which uses the wifi adapter (if i m right) so its a software I GUESS
Click to expand...
Click to collapse
I had the same problem as well, couldn't connect, got to the point where even the power button stopped responding. Hard resets would only help for a short time and enabling WIFI would never connect right and eventually get me back to the same problem. I then got a replacement device, but it's not much better, I still can't connect to any WIFI, but at least it's not freezing up on me. My solution thus far has been just to avoid turning on WIFI if at all possible, but it's far from a perfect workaround. I'm guessing it's the HTC WIFI driver that's got issues.
i got similar problem.. send phone to service problem was "circut board"
replaced working fine...
when i was using wifi my phone was freezing some menus stop working and i have to remove battery
Almost since I got my nexus 5 last year it has been loosing its connection about two times per day. It does this in three different ways.
1. total loss. The little outline of a triangle appears and a notification that I have lost my connection. Clicking the notification opens the manual selection of networks. I select the network and all is fine.
2. full connection with an exclamation mark. solves it self by waiting for a while.
3. full connection with H/3G but when trying to access the internet there is no connection. This one is really weird. The solution here is top open the quick settings, select flight mode, which greys out the connectivity triangle but keeps the H or 3G part white on top of the greyed out triangle that has a slash over it. About a minute later the H or 3G disappears and I can turn off aeroplane mode. This either restores the connection or jumps to problem one.
First I thought its a hardware problem, but since I don't want to part with my phone I never sent it back to google for fixing.
When android 5.1 was released I installed that manually and surprisingly did not have any problems at all after this. But then I went abroad and using the same sim connected to a local network in the country I went to. It took 4 tries to join one of those networks. When I then came home this problem started again.
My thought is that there is some setting that should be there that stayed from my trip. I have tried clearing all caches from the storage in settings and the dalvik cache. No difference. I'm not to keen on re-installing my phone again. So my question is, has this happened to anyone else? Did you solve it? Is there something I can do to remove all previous settings for the network to make it work again? Other suggestions?
This happens to me, at least 4 times a day for me, it has only been doing it since I installed 5.1 on my nexus 5, which was a brand new one from Google since I smashed my screen and they just gave me a new one, I'm in the UK btw, not sure where you are but it does take forever to connect to mobile network when I turn wifi off too.
I constantly lose connection at my house going from E to H+ to LTE throughout the day
Sent from my Nexus 5 using XDA Free mobile app
kieran_bondflashy said:
This happens to me, at least 4 times a day for me, it has only been doing it since I installed 5.1 on my nexus 5, which was a brand new one from Google since I smashed my screen and they just gave me a new one, I'm in the UK btw, not sure where you are but it does take forever to connect to mobile network when I turn wifi off too.
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Click to collapse
I'm in Spain.
For me it happened before 5.1 as well. But 5.1 fixed it temporarily, until I travelled with my phone. Have you had to switch to another network with that phone?
For some reason when manually looking for a network it seems to be running on a timeout function because it takes me 60 seconds to get the list, always. This feels like a very antique solution, they should just populate the list as a network is found like wifi does it.
So i know this is a widespread problem because im on my 3rd pixel 3 and i have exactly the same problem on every one.
When im at home wifi is on but half the time it isnt connected, but as soon as i poke about on the wifi settings it connects. Its like its in some kind of sleep mode or something. I end up using all my mobile data whilst indoors a few meters away from the router! Ive had a pixel 3 since it came out and just cant seem to fix this problem.
Please tell me its a well known problem and some one has worked out a fix
I have not had that problem, but you may be able to reduce the mobile data usage by turning off "Switch to mobile data automatically" in Settings, Wi-Fi preferences.
gords78 said:
So i know this is a widespread problem because im on my 3rd pixel 3 and i have exactly the same problem on every one.
When im at home wifi is on but half the time it isnt connected, but as soon as i poke about on the wifi settings it connects. Its like its in some kind of sleep mode or something. I end up using all my mobile data whilst indoors a few meters away from the router! Ive had a pixel 3 since it came out and just cant seem to fix this problem.
Please tell me its a well known problem and some one has worked out a fix
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Click to collapse
This is no a known issue and if you're on your 3rd pixel i don't think had anything to do with the phone. It's most likely an issue on your router side. Have you tried resetting it?
Are you by chance using WiFi which is configured as hidden network? This is typically done by checking the checkbook next to "do not broadcast SSID" checkbox.
If you are connecting to such network, there is a setting you have to check while setting up that WiFi connection. It is hidden in normal dialog and so it is easy to miss. This was the root cause for similar issue I have seen on my Android devices including Pixel.
Im not using a hidden network. The weirdest thing is whenever i notice its not using wifi as soon as i pull down on the screen at the top it will connect. like its been caught out lmao. was using the phone just now, an alert comes up to tell me ive used 2gb of data. so i pull down on top of screen and theres an x on the wifi icon, its on but theres an x (probably means not connected to anything) then a second later it connects. i dont click on anything it just connects whenever i pull the top bar down to check. its been happily eating my data while on sat in doors but as soon as i check that status it connects! its damn crazy!
This is exactly what it does every time without fail whenever i notice there is no wifi.
Fix your router bro
gords78 said:
Im not using a hidden network. The weirdest thing is whenever i notice its not using wifi as soon as i pull down on the screen at the top it will connect. like its been caught out lmao. was using the phone just now, an alert comes up to tell me ive used 2gb of data. so i pull down on top of screen and theres an x on the wifi icon, its on but theres an x (probably means not connected to anything) then a second later it connects. i dont click on anything it just connects whenever i pull the top bar down to check. its been happily eating my data while on sat in doors but as soon as i check that status it connects! its damn crazy!
This is exactly what it does every time without fail whenever i notice there is no wifi.
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Click to collapse
The x on the wifi icon means you are connected to the router, but the router is not connected to the internet. Like everyone else, I think you have a router problem. Rebooting the router may help, but it may be time to replace the router.
Where are you located? It could be that your internet is unable to ping google servers. I have that issue whenever I clean flash, but I am in China so that is why.
This is not a widespread issue and as almost everyone has said, you have a router issue. It's possible that your router "sleeps" when nothing is trying to use it but that's just a guess. My suggestion, get a new router.