[Q] not recieving ota update - Sprint Galaxy S 5 Q&A, Help & Troubleshooting

i rooted my sprint galaxy s5 and disabled knox with supersu.a few weeks ago bluetooth turned off and i was unabled to turn it back on,so i unrooted and restored phone with samsung kies 3.bluetooth works now.but knox is still gone.i didnt mess with anything else on phone ie. system files,blotware,etc.i know the 4.4.4 update for my phone is out,but kies and ota update check says 4.4.2 is latest for my phone.i guess question is how to get knox back so i can get the update,i'm asuming that is why i cant get it.or if someone knows what i'm missing in order to update.thanks for any help.

autotech40 said:
i rooted my sprint galaxy s5 and disabled knox with supersu.a few weeks ago bluetooth turned off and i was unabled to turn it back on,so i unrooted and restored phone with samsung kies 3.bluetooth works now.but knox is still gone.i didnt mess with anything else on phone ie. system files,blotware,etc.i know the 4.4.4 update for my phone is out,but kies and ota update check says 4.4.2 is latest for my phone.i guess question is how to get knox back so i can get the update,i'm asuming that is why i cant get it.or if someone knows what i'm missing in order to update.thanks for any help.
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Click to collapse
Knox has nothing to do with why you're not getting the update. If you want it now, go to sammobile.com and download the full tar file for nk4 and install with Odin. This will update your phone and all settings and data will still be intact. If you don't want to do that, you will just have to wait until Sprint releases the update to your serial number.
Sent from my icrap 2 using Tapatalk HD

thanks
thanks,thats what sprint,samsung and google said.they all ran me around to each other and said my phone doesnt need an update,but the thing is i have 6 co workers with the same sprint s5 at my dealership.we get a discount through sprint.4 are older than mine and 2 are newer and all have gotten the update and security updates as well.i'm the only one who rooted their phone,so i'm not holding my breath that the ota update is gonna come through.

autotech40 said:
thanks,thats what sprint,samsung and google said.they all ran me around to each other and said my phone doesnt need an update,but the thing is i have 6 co workers with the same sprint s5 at my dealership.we get a discount through sprint.4 are older than mine and 2 are newer and all have gotten the update and security updates as well.i'm the only one who rooted their phone,so i'm not holding my breath that the ota update is gonna come through.
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Click to collapse
I rooted mine with Towelroot and then Deleted it. I can"t do the OTA for the 4.4.4. I Tried with the KIES and still no avail. So all I need to do is download the Tar file and it should work?

When i restored mine with kies3. The device status changed from custom to offical. Maybe you modded files that arent restored with kies?i did factory restore and cache wipe before kies.
Sent from my SM-G900P using XDA Free mobile app

Related

Note P905 cant update

Hello!
I just bought my new tablet and I wanted to make sure I have latest version for my device, but I got a message saying that my device has been modified, ok so then I installed kies and it told me I had the latest version avaliable, then I went into download mode and I saw system status:Custom, I tried to wipe both partitions but still the same problem.... I bought this tablet today feels very strange that my system is custom. On my note 3 it is says official
Are you using a MicroSD? If yes, take it out, then reboot and check again. It's a known bug.
Same on mine. No micro sd rebooted many times
Sent from my SM-P905 using Tapatalk
If you rooted you've tripped the knox security sistem and samsung won't update a rooted device. At least that's what Ithink happened on my device...
alexan92 said:
Hello!
I just bought my new tablet and I wanted to make sure I have latest version for my device, but I got a message saying that my device has been modified, ok so then I installed kies and it told me I had the latest version avaliable, then I went into download mode and I saw system status:Custom, I tried to wipe both partitions but still the same problem.... I bought this tablet today feels very strange that my system is custom. On my note 3 it is says official
Click to expand...
Click to collapse
ShadowLea said:
Are you using a MicroSD? If yes, take it out, then reboot and check again. It's a known bug.
Click to expand...
Click to collapse
Hello
I have the same problem. Is custom but Knox is 0x0. I try everything, including Odin, but NO result. In Odin don't start the process, in Kies it shows that is the last firmware, and OTA "the device is modified".
This is a common issue with the SM P905 variant, I had the same problem myself. The only way to sort it out is to send it to Samsung for repairs or take it in to a service centre. I'm pretty sure all they'll be doing is reflashing the firmware but you might not want to void the warranty by doing it yourself.
FreshlyBrewed said:
This is a common issue with the SM P905 variant, I had the same problem myself. The only way to sort it out is to send it to Samsung for repairs or take it in to a service centre. I'm pretty sure all they'll be doing is reflashing the firmware but you might not want to void the warranty by doing it yourself.
Click to expand...
Click to collapse
sorinin said:
Hello
I have the same problem. Is custom but Knox is 0x0. I try everything, including Odin, but NO result. In Odin don't start the process, in Kies it shows that is the last firmware, and OTA "the device is modified".
Click to expand...
Click to collapse
Hello
I solve the problem by using another laptop with WinXP. But please make an IMEI backup. I don't make it, and now my IMEI is /01 and I don't have Phone acces. ..
Now is possible to use my computer (Odin). I make update at last BIOS for my laptop. But still I can not find my IMEI, and in this way can't use the phone...
sorinin said:
Now is possible to use my computer (Odin). I make update at last BIOS for my laptop. But still I can not find my IMEI, and in this way can't use the phone...
Click to expand...
Click to collapse
Wait simply for the update via KIES or OTA. It will be available soon or is still available for a lot of countries.
Status will pass from modified to Official.
check this thread : http://forum.xda-developers.com/showthread.php?t=2710004
Hi,
You first have to check if this particular update (not the stability update BUT this "modified status bug" update is available for your country.
Check it here http://live.samsung-updates.com/inde...device=SM-P905
Have a good Sunday.
Fabien
cracou111 said:
Wait simply for the update via KIES or OTA. It will be available soon or is still available for a lot of countries.
Status will pass from modified to Official.
check this thread : http://forum.xda-developers.com/showthread.php?t=2710004
Hi,
You first have to check if this particular update (not the stability update BUT this "modified status bug" update is available for your country.
Check it here http://live.samsung-updates.com/inde...device=SM-P905
Have a good Sunday.
Fabien
Click to expand...
Click to collapse
No Problem with mine SM-P905

SM-915A Aug. Update 5.0.1 Firmware Search...

I've been looking everywhere for the latest updated firmware for the SM-915A. Apparently my phone updated without my knowledge, (Thanks again AT&T) and I went to roll back to KitKat without looking at my FW version....now soft bricked. Does anyone know where i can find the latest version? Thanks.
Use kies. Under tools there is an option to initialize or something. There you put in your serial number an it will flash your phone with the latest os from your carrier. Think your phone must be in either download mode or the "firmware update had an issue, please connect to kies" mode.
Sent fra min SM-N915FY via Tapatalk
elfysrfr said:
I've been looking everywhere for the latest updated firmware for the SM-915A. Apparently my phone updated without my knowledge, (Thanks again AT&T) and I went to roll back to KitKat without looking at my FW version....now soft bricked. Does anyone know where i can find the latest version? Thanks.
Click to expand...
Click to collapse
Go to best buy they will refresh your phone. Kies are not working on At&t phones.
Sent from my SAMSUNG-SM-N915A using XDA Premium HD app
Thanks for the info
I had boot loop. Fixed it on my T Mobile Note Edge by booting into recovery and doing a factory reset. I am now on 4.4.4 native.
This is the AT&T variant...note edge SM-915A. We don't have an unlocked bootloader, hence no custom recovery to boot into and reflash
I didn't use a custom recovery. I would have mentioned that. I used Samsung's stock recovery mode and did a hard reset
Gotcha...yeah mine killed stock recovery too. We'll after being without a phone for a week, I tried best buy Samsung experience and they couldn't fix it. I ended up going to the Samsung service center storefront and they finally got it going again for free. Well looks like I'm stuck on LP though but at least I've got a phone again

Getting new S6, confused if root/ROMable?

So... I'm about to get a new S6 for Verizon. There's pretty limited info in this thread, but a lot of it seems like a new S6(as of 10/01/2015) isn't rootable/ROMable because of the most recent OTA that I would assume would be on a phone bought now. Is that correct? If not can someone point me to threads that show how to root and get a custom recovery on?
Thanks,
Craig
Correct. You will not be able to root the new s6 unfortunately. You can likely buy one on swappa that hasn't been updated and is running fireflash or whatever.
Sent from my SM-G925V using XDA Free mobile app
.....unless you get lucky and get a phone with OC3 or OE2. Verizon just sent me a replacement S6 (was having major BT issues) and I got lucky enough to get one on OC3. S6 + OE2 + root + greenify = me happy :laugh:
Software out-of-the-box
csh8428 said:
So... I'm about to get a new S6 for Verizon. There's pretty limited info in this thread, but a lot of it seems like a new S6(as of 10/01/2015) isn't rootable/ROMable because of the most recent OTA that I would assume would be on a phone bought now. Is that correct? If not can someone point me to threads that show how to root and get a custom recovery on?
Thanks,
Craig
Click to expand...
Click to collapse
Were you able to get a new S6 from Verizon with either OC3 or OE2, if so which one? I am interested in getting it too, but it's a no go if root is not possible.
NSRacer said:
.....unless you get lucky and get a phone with OC3 or OE2. Verizon just sent me a replacement S6 (was having major BT issues) and I got lucky enough to get one on OC3. S6 + OE2 + root + greenify = me happy :laugh:
Click to expand...
Click to collapse
I'm worried that if I get a new S6 from verizon it will auto-update to 5.1.1 OG5 during the initial setup wizard/process. Can you explain how you stopped yours from updating to OE2 and OG5? Thanks in advance
The device won't auto-update itself without consent from the user. My replacement came with OC3, so I pulled down OE2 (from the web) and pushed that to the phone using ODIN. Once that was done, I applied root which prevents the phone from receiving OTA updates.
NSRacer said:
The device won't auto-update itself without consent from the user. My replacement came with OC3, so I pulled down OE2 (from the web) and pushed that to the phone using ODIN. Once that was done, I applied root which prevents the phone from receiving OTA updates.
Click to expand...
Click to collapse
Thanks for the info! I went in to a verizon the other day and their answers were all over the place; it's amazing how they know so little about the devices they spend all day selling, servicing. They tried to tell me that a mandatory update came out Friday "for all verizon android phones" and the play store wouldn't work if it wasn't updated to it (though they told me also that the user has no choice to reject updates - lol)
NSRacer said:
The device won't auto-update itself without consent from the user. My replacement came with OC3, so I pulled down OE2 (from the web) and pushed that to the phone using ODIN. Once that was done, I applied root which prevents the phone from receiving OTA updates.
Click to expand...
Click to collapse
I got my s6 from someone on swappa and for some reason, once I first booted and was doing initial setup, the phone automatically rebooted into update mode. As soon as it was back up and running, the build version was too new to root and the bootloader version had been updated too. I don't know why it did this for me, I was really tempted to hard reboot while it was in update mode to prevent it because I really wanted to root, but I was even more worried about bricking the phone. I figure maybe the guy who sold it to me had already downloaded the update but did not run it, and after doing a factory reset maybe the phone was somehow set to auto-execute the update...

Note 5 on TotalWireless won't update past PD4?

I bought a refurbished Galaxy Note 5 and have used it on TotalWireless for a few days before I noticed the Note 5 should be on BPF4. When I received the phone it was already on BPD4, my wife's phone upgraded from a 5.1.1 firmware and went through the full chain to BPF4 previously. Will an ODIN flash back to a 5.1.1 firmware allow my phone to pass where it is stuck currently?
Thanks
NeoandGeo said:
I bought a refurbished Galaxy Note 5 and have used it on TotalWireless for a few days before I noticed the Note 5 should be on BPF4. When I received the phone it was already on BPD4, my wife's phone upgraded from a 5.1.1 firmware and went through the full chain to BPF4 previously. Will an ODIN flash back to a 5.1.1 firmware allow my phone to pass where it is stuck currently?
Thanks
Click to expand...
Click to collapse
Why don't you just download BPF4 and flash via odin? I'd make sure you didn't receive a fake phone before you flash anything as long as the phones real you can just flash it yourself in odin and setup the network to use the right settings from Totalwireless. The only reason I mentioned a fake phone is because someone else wanted to do the same thing and ended up with a phone that he couldn't find the firmware for because it was fake and after trying to flash Verizon firmware which failed he had no way to go back!
It's definitely a genuine Note 5. I was trying to locate the PF4 firmware to flash via ODIN, but the only ones I could find were several 5.1.1 firmwares and the PD4 firmware I was already on, do you have a link to a full PF4 firmware? Must have had research failure or something, haha. I finally decided to try the Verizon Upgrade Assistant and it was able to update me to the latest PF4 firmware no problem.
Download Samsung Smart Switch for PC.
You won't get OTA updates unless you have an active Verizon sim card.
Using Smart Switch to update is much easier than Odin.
I'll try Smartswitch when the next OTA comes out. I was actually surprised how well the Verizon software worked to fix the issue. In the past I always ignored the software install portion of USB connection. Guess it serves a purpose now.

My Note 5 is not updating.. stuck on 5.0.1 [Baseband Version: OI5] SM-N920T

Galaxy Note 5: Model SM-N920T
i go to setting> about device> and tap on software update but nothing happen.. and its not saying any thing like software in upto date..
and then i connect my phone to pc and try with smart switch but he says me device is upto date.
what is the problem? please tell me if anyone addressed it.
and how can i update my device without odin..
hassanr16 said:
Galaxy Note 5: Model SM-N920T
i go to setting> about device> and tap on software update but nothing happen.. and its not saying any thing like software in upto date..
and then i connect my phone to pc and try with smart switch but he says me device is upto date.
what is the problem? please tell me if anyone addressed it.
and how can i update my device without odin..
Click to expand...
Click to collapse
OI5??? That version was 9 updates ago from back in September of 2015. Have you been stuck on Lollipop then for 2 years?
https://support.t-mobile.com/docs/DOC-27682
Maybe time to update then? You've missed out on quite a lot of good updates(Marshmallow and soon to be Nougat). Why don't you want to use Odin btw? It's probably one of the best and easiest ways tools for updating your device firmware. It doesn't affect knox or your warranty or anything either if that's what you're worried about. It will get you quite unstuck from Lollipop too.
Anyhow, here is the most recent firmware version in case you do decide to use Odin:
https://www.sammobile.com/firmwares/download/127667/N920TUVU4DQC2_N920TTMB4DQC2_TMB/
Maybe your phone is rooted and that's the reason why you don't get ota updates. Flash latest firmware with odin, no other solution
I just selected software update to confirm and my phone does nothing also. I guess t-mobile is getting ready to send the big update to nougat. That's probably why it's not working. Give it a few days and try it again.
Sent from my SM-N920T using XDA-Developers Legacy app
lildoggs said:
I just selected software update to confirm and my phone does nothing also. I guess t-mobile is getting ready to send the big update to nougat. That's probably why it's not working. Give it a few days and try it again.
Sent from my SM-N920T using XDA-Developers Legacy app
Click to expand...
Click to collapse
If your phone happens to be rooted or knox tripped you'll have to use odin to flash the update.

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