No lollipop update after factory reset (nexus 5) - Nexus 5 Q&A, Help & Troubleshooting

I had a problem with the power button of my phone , the people who fixed my phone (the retailer where i bought the phone) did a factory reset for some reason , but the fixed the button issue , now the phone is working fine but the android version when i got the phone was 4.4.3 , and there was only the update to android 4.4.4 , so i updated it , and i checked for new updates , i didn't get the lollipop (although before fixing the phone I received the lollipop update and installed it )

Sir,
Please wait until mods will move this thread to the device specific forum.
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Good luck

XDA Visitor said:
I had a problem with the power button of my phone , the people who fixed my phone (the retailer where i bought the phone) did a factory reset for some reason , but the fixed the button issue , now the phone is working fine but the android version when i got the phone was 4.4.3 , and there was only the update to android 4.4.4 , so i updated it , and i checked for new updates , i didn't get the lollipop (although before fixing the phone I received the lollipop update and installed it )
Click to expand...
Click to collapse
My guess is they replaced the phone.

Telyx said:
My guess is they replaced the phone.
Click to expand...
Click to collapse
no it's the same phone (i know from the scratches)

Related

[Completed] [Q]Problem updating M8 to 4.24.709.2

hi everyone .
i have a HTC one M8 . when i bought it , it had android 4.4.4 version ,
then android 5.0.1 came for it .
after that i unlocked the device and flashed TWRP recovery on it .
same program automatically rooted my device after performing a full back up ,
few days ago 4.24.709.2 update came for my phone . but when i want to install it phone restarts and goes to bootloader . i tried to install the update with TWRP , but it couldn't . i recovered my full back up and unrooted the device and also re locked my phone . but same as before it goes to bootloader and i cant install this update .
please help me fix this issue .
thanks
Hi, thank you for using XDA Assist. I see you've asked your question here, http://forum.xda-developers.com/showthread.php?t=2363159 and gotten an answer.
Thread closed.

HELP! Kernal Crash after updating Lollipop 5.0.1 v20a-19-march-2015 in LG D838

Hello guys,
I have received lollipop update 5.0.1 v 19- march-2015 in march month. I updated it through OTA. from march up to may month my phone running smooth. Suddenly one day my phone shows that " Kernal crash! Demigod crash handler." I have attached image regarding the problem.
After that i go to the service center and describe about problem. they just flash the phone and said that it is software problem..now it is ok......but after using two days same problem appear.
After that i also try to flash official lollipop for my phone found at through LG flash tool.
after that i also downgrade my phone to kitkat version v10b. in in kitkat version lots of error message come like "lg keyboard has stopped, media has stooped, android.process.com stopped." & frequenly reboot problem.
I have also try tot method to flash rom but problem remain problem. I have also google about my problem but i meet failure. since last 20 days i search about to solve my problem. I have also try to root my phone & installed Philpz recovery but it did not get to help to solve my problem.
I have tired & frustrated.
Any developer /any guys please help me to slove my problem.
My phone details as belows,
Model : LG D838
Suffix: ACWTTN
Buyer Name: CHUNGHWA TELECOM
Lollipop version : D83820A_00
Lollipop & Kitkat ver details attached.
Plz Plz Plz Plz help me urgenlty..............
jaydeep141191 said:
Hello guys,
I have received lollipop update 5.0.1 v 19- march-2015 in march month. I updated it through OTA. from march up to may month my phone running smooth. Suddenly one day my phone shows that " Kernal crash! Demigod crash handler." I have attached image regarding the problem.
After that i go to the service center and describe about problem. they just flash the phone and said that it is software problem..now it is ok......but after using two days same problem appear.
After that i also try to flash official lollipop for my phone found at through LG flash tool.
after that i also downgrade my phone to kitkat version v10b. in in kitkat version lots of error message come like "lg keyboard has stopped, media has stooped, android.process.com stopped." & frequenly reboot problem.
I have also try tot method to flash rom but problem remain problem. I have also google about my problem but i meet failure. since last 20 days i search about to solve my problem. I have also try to root my phone & installed Philpz recovery but it did not get to help to solve my problem.
I have tired & frustrated.
Any developer /any guys please help me to slove my problem.
My phone details as belows,
Model : LG D838
Suffix: ACWTTN
Buyer Name: CHUNGHWA TELECOM
Lollipop version : D83820A_00
Lollipop & Kitkat ver details attached.
Plz Plz Plz Plz help me urgenlty..............
Click to expand...
Click to collapse
Oh oh this is not good.Boot your Phone?
I had the same Problem 3 Months ago.
I send back to Service Center.The Service Center call to me and says the Board is dead.
Service Center send a new GP2.
You can test this:
http://forum.xda-developers.com/lg-g-pro-2/general/tool-unbrick-lg-gpro-2-qualcomm-9008-t3072096
letschky said:
Oh oh this is not good.Boot your Phone?
I had the same Problem 3 Months ago.
I send back to Service Center.The Service Center call to me and says the Board is dead.
Service Center send a new GP2.
You can test this:
http://forum.xda-developers.com/lg-g-pro-2/general/tool-unbrick-lg-gpro-2-qualcomm-9008-t3072096
Click to expand...
Click to collapse
Thanks for reply,
I also try "/tool-unbrick-lg-gpro-2-qualcomm-9008-t3072096" but message come serial port open.
Have you try to unlock bootloader for LG G PRO 2?
Tomorrow i also sent my phone to service station,
lets see, what they said?
But i want to know main cause for such type of problem? means reason behind such type of problem occure? Can you/any one tell me?

[Completed] I have flashed my Oneplus one without rooting 1st to 5.1.1 from a download on Google

I have updated my Oneplus one to 5.1.1 from a download on Google. I think I flashed my phone (I am not rooted) and my phone bricked. I unbricked my phone and the update/flash was successful e.g showing n changing my phone to 5.1.1. I then reset my phone back to factory settings for a different reason and now my phone is asking me to do a system update to 5.1.1. In about phone it clearly states i am running 5.1.1. But my phone since the factory reset is not operating/showing 5.1.1 update/flash. And my phone is sending me notifications asking me to do system update to 5.1.1 which I have tried but won't work coz I am in about phone running 5.1.1. So my problem is what do I do next??. Do I need to root my Oneplus one to to show 5.1.1 working on phone or not. N if not what can I do too receive the 5.2 update to my phone, as phone does not recognise it is already updated to 5.1.1.
Yours hopefully very confused Oneplus one owner (Shelley)
Hi,
Thanks for writing to us at XDA Assist.
You can post your question in this friendly Q&A thread:
[Q&A] Help thread. Ask away! (Noob friendly)

S6- SM-G920F firmware upgrade --hang @ logo screen --please help urgent

Hi All,
Have s6 SM-G920F international model. now my brother accidentally try wrong attempts in pin to unlock the phone. so phone got locked. and i give to guy who unlock the phone and after that i am not able to get official update . so have decided to install official stock firmware. details are below. when phone is return back to me have below version.
Old firmware :-
G920FXXU1AOCY 5.0.2 Lollipop, Initial release on 3/29/2015 for EE only.
New firmware which i try using ODIN :-
G920FXXU3QOJF Galaxy S6 SM-G920F 5.1.1 Stock Firmware -- This firmware is officially released on November 2015 for EE UK Galaxy S6 alone.Build date: October 12, 2015.
Got success in above firmware , PASS is result in ODIN.
But when phone reboot after this ,after erasing screen appear then it hang on logo screen. have waited around 20 mins but nothing happen. Have tried recovery mode also via wipe cache / factory reset , no change in result.
Have again try to install G920FXXU1AOCY but got sof rev fail in ODIN .
Have tried samsung switch for software update it's successful but when phone reboot it again stop there at logo screen.
In recovery mode -- G920FXXU3QOJF this show on top.
I don't whether phone was root or not as guy says he just unlock the phone. got this from UK .
Can anyone please help which firmware will now work on this case ? how to solve this issue.
Please help me as i mess up with my phone which work great before .
Tons of thanks to all.
Is there any firmware which work on all unlock or root phone for this model ? the above step from 5.0.2 have installed 5.1 is correct step ? i am working this phone from india,before doing this firmware update my sim card work properly. as phone was already unlock or rooted (not sure here whether it's rooted or not but sure as it's unlocked phone) as i can see EE apps in phone. please help me . it's hurt me on my decision to do this upgrade and create mess. :crying:
Can anyone pls help.. Thanks
dbarot87 said:
Can anyone pls help.. Thanks
Click to expand...
Click to collapse
have you solved this yet?
this helped me:
http://forum.xda-developers.com/gal...d-development/kernel-stockmod-kernel-t3100395

Huawie MT7 LT10 stuck on bootloop after marshmallow - update failed please help!!!!!

hey everyone im new here in XDA .. sorry for my english
i was updating My huawie mate 7 gold edition LT10 from B128 kitkat 4.4.2 to lollipop as i need to upgrade to marshmallow B511 6.0
i downloaded B324 lollipop rom from a link here in xda .. i flashed it in my phone storage dload/update.app and it worked for me perfectly except an error that said (google play services stopped working ) i ignored that bug as i said im planning to flash B511 marshmallow ..
i downloaded B511 marshmallow from another link here in xda ... i flashed it also in my phone internal storage and i started to update .. the update took just a 10 sec to reach 100% and then the phone start to restarting and restarting to infinite it stuck on the boot loop ..i tried to flash the rom again and again it reached 100% in about 10 secs and starts to bootloop again i searched the internet for week ..trying to flash hudreds of roms via sd card and force updating but failed... its reaching 5 % and saying software update failed ...please help :crying::crying: im desperate
There's nothing you can do right now. There are plenty of mate 7 owners here who have bricked
their phones after installing marshmallow 511. Here's the thread that you may want to follow:
http://forum.xda-developers.com/mate...t3304178/page3
muhammadsami177 said:
hey everyone im new here in XDA .. sorry for my english
i was updating My huawie mate 7 gold edition LT10 from B128 kitkat 4.4.2 to lollipop as i need to upgrade to marshmallow B511 6.0
i downloaded B324 lollipop rom from a link here in xda .. i flashed it in my phone storage dload/update.app and it worked for me perfectly except an error that said (google play services stopped working ) i ignored that bug as i said im planning to flash B511 marshmallow ..
i downloaded B511 marshmallow from another link here in xda ... i flashed it also in my phone internal storage and i started to update .. the update took just a 10 sec to reach 100% and then the phone start to restarting and restarting to infinite it stuck on the boot loop ..i tried to flash the rom again and again it reached 100% in about 10 secs and starts to bootloop again i searched the internet for week ..trying to flash hudreds of roms via sd card and force updating but failed... its reaching 5 % and saying software update failed ...please help :crying::crying: im desperate
Click to expand...
Click to collapse
don brian said:
There's nothing you can do right now. There are plenty of mate 7 owners here who have bricked
their phones after installing marshmallow 511. Here's the thread that you may want to follow:
http://forum.xda-developers.com/mate...t3304178/page3
Click to expand...
Click to collapse
the link is broken
muhammadsami177 said:
the link is broken
Click to expand...
Click to collapse
As it happens to me !!!! Only one Thing I can tell you
Take it to Huawei Service Center.
muhammadsami177 said:
the link is broken
Click to expand...
Click to collapse
Probably poorly embedded link.
Perhaps it should be this:
http://forum.xda-developers.com/mate-7/general/help-tl09-restarting-marshmallow-b511-t3304178/page3
wkharposh66 said:
As it happens to me !!!! Only one Thing I can tell you
Take it to Huawei Service Center.
Click to expand...
Click to collapse
i contacted a friend who is working for huawei ..he said that they will tell me that the whole mother board must be change ....
is that really ? changing the whole mother board because of updating failure !!!!!
rakrakrak said:
Probably poorly embedded link.
Perhaps it should be this:
http://forum.xda-developers.com/mate-7/general/help-tl09-restarting-marshmallow-b511-t3304178/page3
Click to expand...
Click to collapse
thanks
muhammadsami177 said:
i contacted a friend who is working for huawei ..he said that they will tell me that the whole mother board must be change ....
is that really ? changing the whole mother board because of updating failure !!!!!
Click to expand...
Click to collapse
Yes it's true my mother board have been changed for same reason and new mother board with KK os.
That's only the way !!
wkharposh66 said:
As it happens to me !!!! Only one Thing I can tell you
Take it to Huawei Service Center.
Click to expand...
Click to collapse
Did you pay for something? Or you told them that phone went "dead" and was like that after (covering up for the software modification)?
sanggria said:
Did you pay for something? Or you told them that phone went "dead" and was like that after (covering up for the software modification)?
Click to expand...
Click to collapse
no i say`s phone keep rebooting and dosn`t start ?
they keep it for 2 days and i went to collect the phone from them without pay any money
but they told me they have changed the mother board and phone now in KK
but please note : my phone is never root it or unlock !!
wkharposh66 said:
no i say`s phone keep rebooting and dosn`t start ?
they keep it for 2 days and i went to collect the phone from them without pay any money
but they told me they have changed the mother board and phone now in KK
but please note : my phone is never root it or unlock !!
Click to expand...
Click to collapse
Ohh, okay. Was planning to have my phone repaired under warranty but hesitated since I rooted and unlocked my Mate 7's bootloader.
Good news for those with bricked mate 7 phones!
(For those with unrooted, locked Mate 7 phones on boot loop.)
There are new OFFICIAL marshmallow to lollipop downgrade/rollback packages
uploaded by xda member albert-so758:
Check out his thread below:
http://forum.xda-developers.com/mate-7/development/finally-rollback-513-331-511-326-t3325803
Hopefully it will work for your bootlooping L09/TL10 phones.

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