[Q] problem with phone memory - General Questions and Answers

The phone suddenly no longer reads SD card, nor the internal memory. Settings> Storage displays all of the memory as Unavailable.
It all started yesterday when I took out the SD card. When I returned the card and switched the phone on, the problem started.
Computer and tablet normally read the card, so the SD is not faulty. I tried to insert another SD card in my phone, I doesn't read it as well although that SD card is also working normally in my tablet.
So, the main issue is that all of the memory from the device is not readable.
Is there some kind of general memory chip or smthng that can just collapse?
Computer does not recognize the phone, the phone notifies that the mass storage is connected but the computer shows nothing.

Have you restart your phone? Restarting the phone might solve your problem.
Always remember to unmount SD card from phone setting/storage.

I restarted it few times since yesterday to see if the card is properly inserted, I also regularly unmounted before taking it out.
So I unmounted, but the problem is that it doesn't want to mount now when it's back inside.
I also wrote that it's not just SD card, the phone doesn't show the internal memory as well.

Can anyone tell me if there is maybe some general memory chip that's dead or could it be something else?

I think you should take your phone to service center in your area. I''ve never heard problem like this before.

Related

[Q] MicroSD card

Just bought an ASUS HD7 tablet - specs show it will take a 32gB SD. I have a 32gB SD in my Nook Color (CM7) that has a lot of music. Let's bring it over and try that on the new HD7. I unmounted the SD card on the Nook, powered off and powered off the HD7. Inserted the card and powered the HD7 on. After boot, it claimed to be "preparing the SD card for use". I thought, "Great". But, sadly no music. I inspected the SD card with ES File Expl - it identified the SD card but with only 114mB capacity. The card is mounted but shows folders with no files/sub-folders I know are there when in the Nook C.
I pulled out a brand new 32gB SD card - never been used - right out of the blister pack. Dismounted, powered down. Inserted fresh card, powered up, "Preping card - yada-yada". But this time the new card shows an even smaller 96mB capacity.
So obviously I'm missing some key Android-ness point with respect to these cards. Since I've never actually swapped them like this, I'm sort of treating them like a "USB flash or thumb drive" and maybe I shouldn't. Am I just ignorant and missing some sort of prep step or "mount this card" command? Is it possible this reader is defective? (Remember - it recognizes, mounts and unmounts without incident...) Is it a fact that I can independently move these around from device to device in Android even if my versions are different (quite different in fact)?
Any guidance appreciated.
Hoibb
There is no prepping required for Android to recognise SD cards. Usually, they work just as thumbdrives on a PC. The "remove hardware" process should be observed because this will ensure that any cached data will be written to the removable media and that the files are all closed.
With Android, in Settings-Storage, there is a Mount / Unmount. This is similar to add or remove the storage media, eg, SD card.
You can try this workaround. As before, when switched off, insert the SD card to the HD7 and then switch it on. Go to the Settings-Storage and you should see the SD card details. Do an Unmount, remove the SD card, wait a while and then re-insert the SD card and do a Mount. You might be able to acess the data on your SD card by now.
If this still does not work and since you had just bought the HD7, bring it to the seller and have it checked. Also bring along both your SD cards that you had tried to use, as well as the Nook so that you can prove to the seller that there is nothing wrong with the SD cards.
Answer found
Answer comes from another forum:
Try a Safe Mode boot. Forget it. No help.
But...
•Power down
•Pop out SD
•Power up
•Say prayer
•Android shows the desktop
•Settings // Storage
•There's the Internal Memory restored to its correct position
•While still powered on, pop IN the SD
•Another prayer
•"Preparing SD Card..."
•Poof - it shows now as the second selection
•Done
Bonus: Tablet now runs smoothly just like it was.
Hoibb

Sd card corrupt on reboot

I have a class 10 SDHC microsd card from samsung in my galaxy s7. EVERY time I reboot, the card is shown as corrupted. I checked it with my card reader on my PC and not a single error was found.
Note: I noticed that when my device is even the slightest bit warm, this happens during reboot; however, if I turn off my device and let it cool under an air conditioner and then boot it on with the card, it's more likely to detect the microSD card and work as normal.
Anyone face any similar issue?
navid0308 said:
I have a class 10 SDHC microsd card from samsung in my galaxy s7. EVERY time I reboot, the card is shown as corrupted. I checked it with my card reader on my PC and not a single error was found.
Note: I noticed that when my device is even the slightest bit warm, this happens during reboot; however, if I turn off my device and let it cool under an air conditioner and then boot it on with the card, it's more likely to detect the microSD card and work as normal.
Anyone face any similar issue?
Click to expand...
Click to collapse
Either the SD Card is faulty, or you have a defective device... I am using an SD card and never faced such issues.
I have exactly the same problem as you do. Whenever I reboot my phone or unmount the SD-card, the card becomes corrupted. Wondering if buying a new SD-card might solve the problem. Any suggestions?
navid0308 said:
I have a class 10 SDHC microsd card from samsung in my galaxy s7. EVERY time I reboot, the card is shown as corrupted. I checked it with my card reader on my PC and not a single error was found.
Note: I noticed that when my device is even the slightest bit warm, this happens during reboot; however, if I turn off my device and let it cool under an air conditioner and then boot it on with the card, it's more likely to detect the microSD card and work as normal.
Anyone face any similar issue?
Click to expand...
Click to collapse
Have you tried reformatting the microSD card?
Yes, multiple times.

Android 6.0.1 SD Card Issue: Files Accessible but Apps will not load...?

I am at a loss... I have a Samsung Galaxy J7, (sm-j700p) and I have a 64GB SD card in it. It was working fine until thirty minutes ago, and a preexisting problem reared its ugly head; The battery the device comes with does not have the proper voltage to power the device when it's under a large amount of stress. So when the screen spazzed out, I thought I knew what happened, and I just powered off the device, popped the battery out and then let the device fully recharge, which fixed the problem. But unfortunately, a new problem arose. The apps I had moved to the SD Card weren't loading in, as if the SD Card wasn't inserted. I went to the Storage settings (Settings>Storage) and low and behold, it was reading it as mounted. So I jumped over to Total Commander (my 3rd party file browser) and found I could access and manipulate the files with no problems. So could anyone tell me what happened? And maybe how to fix it?
[EDIT] I have fixed the SD Card, basically copying the data from the SD to my PC, then formatting the Card, and setting it up on the device before restoring the files. The only problem I face now is when I move apps, the phone either has no problem with it or restarts immediatly.

Problems With Micro SD Card On My Samsung Galaxy Grand Prime Plus Phone

Hello:
I don't understand why My phone does not recognize my Micro SD Card. It has been like that since I bought it four years ago. It didn't work with the SD Card that came with the phone, and even when I bought another one it still didn't work. On the contrary, the card is recognizable by my computer, and when I inserted it in to the phone, using a card reader, it was recognized. But when I put it back in to the SD slot on top of the first SIM slot, it doesn't get recognized.
Please what can be done about this problem. My phone storage is already full. It is just 8GB.
Thanks for your anticipated help.
Can you find the menu item of 'Format' in your 'Settings - Storage - SD card'?
Look inside here:
How to Fix MicroSD Card Not Detected By Android Phone
In this article we have provided some of the main resolutions to when your microSD card isn’t being read by your smartphone. Your microSD card may not be
appuals.com
jwoegerbauer said:
Look inside here:
How to Fix MicroSD Card Not Detected By Android Phone
In this article we have provided some of the main resolutions to when your microSD card isn’t being read by your smartphone. Your microSD card may not be
appuals.com
Click to expand...
Click to collapse
Hello:
I've gone through the article you referred me to. The SD card is recognizable on the computer as I did inform you in that post, so I tried reformatting the card.
But when I visited the link on formatting the SD card, I got this message: You don't have permission to access /EN/Fat32Formatter/ on this server.
So, what else can I do.
How can I find the the menu item of formatting my storage settings of Micro SD card.
Try this
SD Memory Card Formatter for Windows/Mac | SD Association
www.sdcard.org
Hello again:
I've formatted my micro SD card with the link you gave me, but the card is still unrecognizable or undetected by the phone. I remember I did the formatting about a year ago.
I am convinced that the problem is a hard ware one, considering the fact that the card can be detected by another phone and the computer. It was detected on my phone when I inserted it in to a card reader and plugged it in to my phone with the OTG cable. But when I put it back in to the SD card slot, it was not detected.
So, the question now is: what can I do now? how can I increase the storage of my phone. My phone internal storage is now full, and I cannot delete any apps.
What other methods can I try out. Or is there a way of fixing the micro SD slot?
The phone came that way. I didn't care to check the SD card slot before the warranty expired.
kobisko said:
How can I find the the menu item of formatting my storage settings of Micro SD card.
Click to expand...
Click to collapse
have you tried going on your Phone setting and searching for the word "SD"
that would show SD card size and option to format it and such
or perhaps have you tried insert other SD card or SD card socket itself has issue?
Inspect the SD bay contacts. Clean card contacts with isopropyl alcohol/cloth and don't touch them with your fingers.
Make sure it's properly seating in the phone.
Try a hard reboot the phone with the card in it.
Try another card.
Whatever app the device uses for storage control check there to see your options.
In the 10+ it's under Device Care>storage>SD card page 3 dots upper right corner.
If it gives you the option to format it, do so. You will lose any data on the card but it should functional then.
It's best to format the card in the device first before using it.

Main storage not available on Motorola G7 power

Hi!
I have Motorola G7 power xt-1955-4.
And I also got a 512gb Kingston hama sdcard.
The card was formatted as internal storage.
The problem is that today I saw that I can't access the files on my phone. This happened after I moved several files from phone to my computer, to free up some space.
Now, when I open File manager it shows "main storage not available".
I reinserted my SD card a couple of times, but I keep having a notification saying "checking sdcard... Reviewing current content".
When I go to Settings - Storage it says only "sdcard checking..".
When I press on "Checking sd card" notification only it gives me the option to Forget.
How can I access my SD card without formatting it?
Thank you.
You said you moved some files from the card to your PC? How did you do this? If you removed the card from the phone and put it in your PC, then what you effectively did was slice off part of your phone's storage, messed with the files, and put it back in. You cut off a piece of brain, rooted around in it, and tried to reattach it.
Internal storage means the card is not removable, and the storage space will be filled with files essential to the phone. Chances are to get the card to work again it needs to be reformatted.
dannyetlv said:
Hi!
I have Motorola G7 power xt-1955-4.
And I also got a 512gb Kingston hama sdcard.
The card was formatted as internal storage.
The problem is that today I saw that I can't access the files on my phone. This happened after I moved several files from phone to my computer, to free up some space.
Now, when I open File manager it shows "main storage not available".
I reinserted my SD card a couple of times, but I keep having a notification saying "checking sdcard... Reviewing current content".
When I go to Settings - Storage it says only "sdcard checking..".
When I press on "Checking sd card" notification only it gives me the option to Forget.
How can I access my SD card without formatting it?
Thank you.
Click to expand...
Click to collapse
Sorry I'm a bit late. I had this same issue recently. Until now, I have had a problem with any program recognizing the drive without offering to format it first. I can't do that because I am stupid and had important files on there I need. I just located DiskGenius and I am running it now.
Not sure this will repair the issue, but it recognized the sd card which I had set as the primary storage not knowing something like this could happen. It is running a search now for bad sectors. When it finds them, it will provide a repair, but the sectors will be deleted. I am hoping it won't be the sectors that contain my files that I need to recover. But it's a step in the right direction.
I now know not to set an sd card as main storage for Android, because it encrypts the files, and it tied the SD card to the system. I can't even install apps right now because the main storage is non existent.
I just had to throw out a 62g card due to corruption. I do t know how it happened but I eventually had to factory reset/wipe phone. I put the card in a laptop to reformat it. Wouldn't work. I'm getting a new card, but I will not make it phone storage. Bummed me out.

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