[Q] Is there a way to recover from a hard-brick? - Honor 6, 6 Plus Q&A, Help & Troubleshooting

So I basically made an update to 3.0 beta software made by Huawei for H60-L04, but the update bricked my phone (I think it has to do with the fact I had flashed 3.0 L01 firmware on my L04 some days before).
My phone now won't turn on, even if I plug it or hold Power for more than 20 seconds.
Does anybody know of a way of making it work again? I won the phone through a partnership between Honor and another site I go to, and thus I don't have the invoice, so any RMA return is impossible for me.
Thank you.

matzehtc has nearly the same problem. He flashed the L04 on his L02 and tried to flash it back to L02. More info about his problem is in the main HH6 thread
I have a L12 with L04 Firmware and I want back to L12 too. But atm I am to scared to flash it back to L12
So I am interested too, if there is a way reverting back to L12.
I flashed the offical 60-70 MB revert update from Huawei (EMUI 3.0 to EMUI 2.3). After this I could flash the L04 Update. No root no unlock was needed.

Julsen1985 said:
matzehtc has nearly the same problem. He flashed the L04 on his L02 and tried to flash it back to L02. More info about his problem is in the main HH6 thread
I have a L12 with L04 Firmware and I want back to L12 too. But atm I am to scared to flash it back to L12
So I am interested too, if there is a way reverting back to L12.
I flashed the offical 60-70 MB revert update from Huawei (EMUI 3.0 to EMUI 2.3). After this I could flash the L04 Update. No root no unlock was needed.
Click to expand...
Click to collapse
I found matzehtc's posts. Unfortunately, they didn't really help me, because on mine, even the 3 buttons procedure doesn't switch the phone on.

Demazda said:
I found matzehtc's posts. Unfortunately, they didn't really help me, because on mine, even the 3 buttons procedure doesn't switch the phone on.
Click to expand...
Click to collapse
If you charge the phone, is the charging led flashing?
If not, maybe its in some strange loop and its needed to disconnect the battery or wait till it is empty. Disconnecting is a litte bit hard in this phone.

Julsen1985 said:
If you charge the phone, is the charging led flashing?
If not, maybe its in some strange loop and its needed to disconnect the battery or wait till it is empty. Disconnecting is a litte bit hard in this phone.
Click to expand...
Click to collapse
Nope, no flashing led.
I'll wait till it's empty, but it's already been 2 days and it's still not.

Demazda said:
Nope, no flashing led.
I'll wait till it's empty, but it's already been 2 days and it's still not.
Click to expand...
Click to collapse
during my last phone s3 mini i had this problem.....total dead......i went to service center and they changed my cpu ....the problem is when i changed kernel i flashed a wrong kernel that burn my cpu.......

Demazda said:
So I basically made an update to 3.0 beta software made by Huawei for H60-L04, but the update bricked my phone (I think it has to do with the fact I had flashed 3.0 L01 firmware on my L04 some days before).
My phone now won't turn on, even if I plug it or hold Power for more than 20 seconds.
Does anybody know of a way of making it work again? I won the phone through a partnership between Honor and another site I go to, and thus I don't have the invoice, so any RMA return is impossible for me.
Thank you.
Click to expand...
Click to collapse
You don't have adb access into the phone either? I had bricked my phone earlier, but I managed to recover it by accessing the device through a software called QtADB and reverting back to the original system files.

itsnotmeatall said:
You don't have adb access into the phone either? I had bricked my phone earlier, but I managed to recover it by accessing the device through a software called QtADB and reverting back to the original system files.
Click to expand...
Click to collapse
No, I don't have access to that.
But today, Huawei agreed to exchance it for a brand new unit, so I guess it's okay. I just have to send them the bricked phone and I'll get a new one.
Also, thanks to everyone for their answers. I don't think I'll be flashing another Chinese firmware anytime soon now.

Demazda said:
But today, Huawei agreed to exchance it for a brand new unit, so I guess it's okay. I just have to send them the bricked phone and I'll get a new one.
Click to expand...
Click to collapse
How you managed to get feedback from them? I wrote an email one week ago and till now not a single answer

Julsen1985 said:
How you managed to get feedback from them? I wrote an email one week ago and till now not a single answer
Click to expand...
Click to collapse
I wrote them on their Facebook ( https://www.facebook.com/HonorFR ), and they told me to write them an email at their support email ( [email protected] ).
Don't know if you can contact them like that outside of Europe, but you can go there: http://hihonor.com/support and send them an email through here too.

Thx, but it seems the german Huawei Facebook team do not care about giving support. Like the mail support... no reaction.

The German support generally ignores every request seemingly. If then I'd ask the British support (or the French if you can)

Yeah, after nearly 2 weeks they answered my email. They told me that they only give Support for phones which are available on their german page and do not support customer with imported phones.
Gesendet von meinem H60-L04 mit Tapatalk

Got my new unit this morning, and in the meantime I had received my TouchPlus screen protector... I can say it's a really nice combo.
And the French Honor team is really nice, too. They are really fast responding and really seem to care about customers, which to me is a nice thing. I also had a software bug with the Bitcasa app and they said they would contact their dev team to fix it asap, so I'm pretty satisfied with customer support.
Well anyway, thanks everyone here who tried to help me too!

Related

New Mate 8. Few questions/concerns?

Just received my mate 8 L29 64GB model last evening. Its a super good looking phone but have few questions.
- When I turned it on, it immediately went to home screen without going through any setup. . Is that normal?
- My model is NXT-L29 which I assumed was international but had the chinese language when I first powered on the phone. Is my phone a chinese version?
- My current firmware version is NXT-L29C636B103 and every time I check for update it says no update available. Do I just need to wait for Huawei to push the update? I am not sure how many updates are there after B103
- How do I check screen on time? There is no option to check screen on time in battery manager.
No L10 is Chinese version. B170 is what mine is on. It down loaded the update right after I turned it on the first time. I think you need wifi on for that. It shouldn't go straight to home screen. I would do a factory reset. Not sure about screen on time.
Sent from my HUAWEI NXT-L29 using Tapatalk
bricky23 said:
No L10 is Chinese version. B170 is what mine is on. It down loaded the update right after I turned it on the first time. I think you need wifi on for that. It shouldn't go straight to home screen. I would do a factory reset. Not sure about screen on time.
Sent from my HUAWEI NXT-L29 using Tapatalk
Click to expand...
Click to collapse
Thanks. I am on wifi and even tried checking the updates manually but no luck. I think I will just wait.
Since it went directly to home screen the first time it makes me think the device was switched on before
kunalmalviya said:
Thanks. I am on wifi and even tried checking the updates manually but no luck. I think I will just wait.
Since it went directly to home screen the first time it makes me think the device was switched on before
Click to expand...
Click to collapse
Do a Factory Reset. I once ordered A Mediapad X2 and the bootloader came unlocked already which made me believe it was used before. The phone was fine though. Always factory reset any time you buy a new phone.
Another issue I have noticed is if I change the wallpaper it only displays on half the screen. How do I fix that?
kunalmalviya said:
Another issue I have noticed is if I change the wallpaper it only displays on half the screen. How do I fix that?
Click to expand...
Click to collapse
There is an app in the market called "Wallpaper Wizardrii" (spelled with "ii" on purpose). The interface is clunky and not intuitive, but you will be able to get a wallpaper that fits any way you wish. I'm sure there are other apps that might do the same but have a better UI/UX (If so, please share).
Hope that helps.
kunalmalviya said:
Just received my mate 8 L29 64GB model last evening. Its a super good looking phone but have few questions.
- When I turned it on, it immediately went to home screen without going through any setup. . Is that normal?
- My model is NXT-L29 which I assumed was international but had the chinese language when I first powered on the phone. Is my phone a chinese version?
- My current firmware version is NXT-L29C636B103 and every time I check for update it says no update available. Do I just need to wait for Huawei to push the update? I am not sure how many updates are there after B103
- How do I check screen on time? There is no option to check screen on time in battery manager.
Click to expand...
Click to collapse
For SOT, locate: Consumption level under Battery Manager, choose hardware and screen is the first option on top.
ajsmsg78 said:
Do a Factory Reset. I once ordered A Mediapad X2 and the bootloader came unlocked already which made me believe it was used before. The phone was fine though. Always factory reset any time you buy a new phone.
Click to expand...
Click to collapse
Did a factory reset twice now. Still no update. Any alternatives I can use except rooting?
kunalmalviya said:
Did a factory reset twice now. Still no update. Any alternatives I can use except rooting?
Click to expand...
Click to collapse
Sorry, I can't help much. Depending on what variant of L29 you purchased will depend on what update you receive. What does it say on the back of the phone?
ajsmsg78 said:
Sorry, I can't help much. Depending on what variant of L29 you purchased will depend on what update you receive. What does it say on the back of the phone?
Click to expand...
Click to collapse
Says Huawei NXT-L29
there is a thread in q&a section about updating from b103. A download link for the update file you could find there, too. How to manually update is described in Q&A section.
Gesendet von meinem Huawei Mate 8
Install an official firmware for ur device manually.. Dont wait for OTA.. U can find it in a thread in general section.. Something huawei ota server links.. Make sure it's for ur device
Sent from my HUAWEI NXT-L29 using Tapatalk

Bricked Mate 8. Touch functions no longer working

So to make things worse, I no longer have Touch function in TWRP, eRecovery, or any other pre-OS environment. Can anybody shed some light?
srdjmor said:
Can anybody shed some light?
Click to expand...
Click to collapse
Sure, stop creating multiple threads.
srdjmor said:
So to make things worse, I no longer have Touch function in TWRP, eRecovery, or any other pre-OS environment. Can anybody shed some light?
Click to expand...
Click to collapse
Use Logitech Wireless Touch Keyboard K400 or any keyboard with touchpad built in via mirco port.
srdjmor said:
So to make things worse, I no longer have Touch function in TWRP, eRecovery, or any other pre-OS environment. Can anybody shed some light?
Click to expand...
Click to collapse
You reached the same dark place I reached one week ago...I tried to root b560 after upgrading to Nougat from b200 on L29 C158....but I could not and the system failed then I tried to go back to b200 ...My phone started to do strange things like failure to fast boot any ROM ..at last touch stopped ...Finally, I destroyed my phone when I purchased Credits on DC Unlocker and tried the second Method on their site ...The result was that my phone is dead (No power...No Battery Working....No charging ....Not recognised by PC) so I advise you to stop at this point till you find a way to fast boot Nougat....Do NOT go back to 4.1 as it will surely destroy your phone permanently....
basimzanaty said:
You reached the same dark place I reached one week ago...I tried to root b560 after upgrading to Nougat from b200 on L29 C158....but I could not and the system failed then I tried to go back to b200 ...My phone started to do strange things like failure to fast boot any ROM ..at last touch stopped ...Finally, I destroyed my phone when I purchased Credits on DC Unlocker and tried the second Method on their site ...The result was that my phone is dead (No power...No Battery Working....No charging ....Not recognised by PC) so I advise you to stop at this point till you find a way to fast boot Nougat....Do NOT go back to 4.1 as it will surely destroy your phone permanently....
Click to expand...
Click to collapse
Yeah i read your post earlier. I just need to find stock FW for NXT-DL00 or NXT-L29 that works, because my NXT-DL00 came with the european FW NXT-L29
srdjmor said:
Yeah i read your post earlier. I just need to find stock FW for NXT-DL00 or NXT-L29 that works, because my NXT-DL00 came with the european FW NXT-L29
Click to expand...
Click to collapse
but just install Nougat ...Don't go back to 4.1 or 4.0 ...Good Luck....Don't use DC Unlocker....or you will kill your phone....and just to warn others about them ...When I just put a thread on their Forum, they didn't help me at all ...and they didn't let others help me by deleting my thread and even deleted my registration in their forum, although I paid around 19 Euros.....
basimzanaty said:
but just install Nougat ...Don't go back to 4.1 or 4.0 ...Good Luck....Don't use DC Unlocker....or you will kill your phone....and just to warn others about them ...When I just put a thread on their Forum, they didn't help me at all ...and they didn't let others help me by deleting my thread and even deleted my registration in their forum, although I paid around 19 Euros.....
Click to expand...
Click to collapse
Thanks. Do you have a link for the Nougat ROM I should use?
Nougat won't do a 3 botton restore. The problem is in the fact you deleted the inf files for touch. I have a friend that works at huawei that can fix this with out wrecking your phone. Pm message me.
When People more read in the Forum,no Problems with all.
I flash Nougat on my Phone as C636 or C432 and go back on Emui 4.0 or 4.1 and all without any Problem.

Honor 8 pro upgrading failure :(

Hello,
i performed upgrade of firmware (official) of honor 8 pro (from B183 to B185), but during the update it wrote installation failed. Now i have only blue welcome screen of honor, phone cant be switched off, only restarts.
I tried to plug in the charger and enter recovery mode, tried to download the latest version, but it again failed to load info about update.
I tried to wipout cache. Didnt help
I tried to switch phone with volume +- and power button together to install it, but after 5% it stopedd with fail again.
I tried to connect usb cable and perform instal again, only change the graphics from emui logo to USB logo, but again after 5% it failed.¨
I also downloaded former version (before update, B183) and upload it to sd card, but i am not able to run update from sd card.
Do you have any suggestions what to do?
It seems that i am not only one, with this problem and it is probaby the problem with european version.
Only thing i didnt performed is factory reset, but i dont want to unless is necesary.
Thank you
Jan
Hi
I have same problem
What is going on?
Regards
i have same problem. All day fighting with this. Factory reset doesnt work. I try install b183 with no luck. i think we need stock firmware b185 to use in 3 button way cause b183 says "co compatibility"
hack1986 said:
i have same problem. All day fighting with this. Factory reset doesnt work. I try install b183 with no luck. i think we need stock firmware b185 to use in 3 button way cause b183 says "co compatibility"
Click to expand...
Click to collapse
****, i am trying to download B183 stock version, should be 1,7 GB but after download it is 4,34 GB...too big. Where can we find B185 version? I cant find it.
Which version did you tried do you have link? Are you sure you used correct version for Europe/Asia/Russia?
Poldi_21 said:
****, i am trying to download B183 stock version, should be 1,7 GB but after download it is 4,34 GB...too big. Where can we find B185 version? I cant find it.
Which version did you tried do you have link? Are you sure you used correct version for Europe/Asia/Russia?
Click to expand...
Click to collapse
Yes, i use europe version DUK-L09C432B183 as a stock release from XDA. We need to remember that this update change firmware to ...b185 thats why theres no compatibility.
---------- Post added at 09:54 PM ---------- Previous post was at 09:51 PM ----------
How flagship phone dont have support by HiSuite to make reinstallation? Even any way to back to older version when something gone wrong.
hack1986 said:
Yes, i use europe version DUK-L09C432B183 as a stock release from XDA. We need to remember that this update change firmware to ...b185 thats why theres no compatibility.
---------- Post added at 09:54 PM ---------- Previous post was at 09:51 PM ----------
How flagship phone dont have support by HiSuite to make reinstallation? Even any way to back to older version when something gone wrong.
Click to expand...
Click to collapse
I am using same version, so we need little bit older than? Or going back to Marshmellow?
Poldi_21 said:
I am using same version, so we need little bit older than? Or going back to Marshmellow?
Click to expand...
Click to collapse
Tell me how. I can't finde any information that will work. Other side i dont want to make root.
For now i try downgrade to b120, factory reset, other version of this same firmware, install again update of course b183. No where i can finde b185.
hack1986 said:
Tell me how. I can't finde any information that will work. Other side i dont want to make root.
For now i try downgrade to b120, factory reset, other version of this same firmware, install again update of course b183. No where i can finde b185.
Click to expand...
Click to collapse
B120? I am pretty curious how will be your result with this efford.
Poldi_21 said:
B120? I am pretty curious how will be your result with this efford.
Click to expand...
Click to collapse
It doesnt work with b120, still "no compatibility " message
hack1986 said:
It doesnt work with b120, still "no compatibility " message
Click to expand...
Click to collapse
Damn
Poldi_21 said:
Damn
Click to expand...
Click to collapse
We need to whait for others who know what to do with this. Meaby someone get work with this update and make full firmware b185
Poldi_21 said:
Damn
Click to expand...
Click to collapse
It seems that in Czech republic lot of people have same problem, i already have response from EMUI, but it is only recomendation to find local service (WTF) and from official Honor CZ facebook, that they are checking the situation. On phone support, they tell me that i am not the only one, and should visit the service center.
I need solution, how to fix it and not loose data on my phone.
I'am from Poland, we dont have service. I dont have a time to send phone and wait 2-3weeks. I think i few days people from XDA or other sosaity make something to fix it.
hack1986 said:
I'am from Poland, we dont have service. I dont have a time to send phone and wait 2-3weeks. I think i few days people from XDA or other sosaity make something to fix it.
Click to expand...
Click to collapse
Still we don´t have any news regarding the software here in Czech.
The same here in the Netherlands, the update as available yesterday and till now the phone is dead, i tried everything!
If this is a firmware problem , what we should expect, any opinion?
Cause yesterday i realize that some Vmall stores are not available anymore, like here in hollland , so basically there's no support...
What to do ?????
Teikit said:
The same here in the Netherlands, the update as available yesterday and till now the phone is dead, i tried everything!
If this is a firmware problem , what we should expect, any opinion?
Cause yesterday i realize that some Vmall stores are not available anymore, like here in hollland , so basically there's no support...
What to do ?????
Click to expand...
Click to collapse
Seems we have to wait until the official release of software will be, the problem appears big so far. Everyone who upload the software has the same problem.
Poldi_21 said:
Seems we have to wait until the official release of software will be, the problem appears big so far. Everyone who upload the software has the same problem.
Click to expand...
Click to collapse
i did a factory reset and tried to update via wi-fi and didn't work, if they release an update will work?
regards
Teikit said:
i did a factory reset and tried to update via wi-fi and didn't work, if they release an update will work?
regards
Click to expand...
Click to collapse
Need wait. Should work if this gonna be official release. For now this is one fu**ing ****.
I've got same problem, the B185 new version was available this morning for me (in france) that failed like everybody here, and I tried factory reset but it failed too.
Huawei sucks, I dont understand why they didn't stop upgrade propagation...
Same in NL
Same problem here. Recovery through hisuite on pc also failing. Luckily I only had the phone for a week and I can return it for a new one. Won't be updating this (yet to arrive) new one any time soon.....

Huawei p30 lite bricked

My Huawei p30 lite switched off during an update in progress. after that incident, it doesn't work.
Just os boot loop only.
How to fix this issue?
I have firmaware as well - Huawei_P30_Lite_Marie-L01A_10.0.0.275_C431E8R2P7_EMUI10.0.0_05016RDP_Dload
I don't know how to flash this. I tried with few tools but none of them recognized the phone. (a few years back I did this stuff with my Samsung phone and using Odin. it's very easy. but Huawei I don't know how to do that)
right now without a power adapter, it doesn't switch on as well.
Guys please save me
thilantdm said:
My Huawei p30 lite switched off during an update in progress. after that incident, it doesn't work.
Just os boot loop only.
How to fix this issue?
I have firmaware as well - Huawei_P30_Lite_Marie-L01A_10.0.0.275_C431E8R2P7_EMUI10.0.0_05016RDP_Dload
I don't know how to flash this. I tried with few tools but none of them recognized the phone. (a few years back I did this stuff with my Samsung phone and using Odin. it's very easy. but Huawei I don't know how to do that)
right now without a power adapter, it doesn't switch on as well.
Guys please save me
Click to expand...
Click to collapse
I don't even how u even brick a huawei because they don't allow their bootloaders to be unlocked anymore
Austinredstoner said:
I don't even how u even brick a Huawei because they don't allow their bootloaders to be unlocked anymore
Click to expand...
Click to collapse
This thing happened during the update. that time battery life is very low.
so that happened..
thilantdm said:
This thing happened during the update. that time battery life is very low.
so that happened..
Click to expand...
Click to collapse
I never had a huawei device before and probably never will since they don't allow their bootloaders to be unlocked before
After looking at the screenshot u provided it looks like your in bootloader mode or something

Question How to Flash Black Shark Rom

Hello, i just bought a Black Shark 4 6GB/128GB with the Global rom and I want to flash it to the Chinese rom.
I think the chinese version is better in performance and optimization, and recieve better and newer updates, am i wrong?
Well, just want to know how to flash my device. Thanks for the help, everyone!
same i wanna know to to flash or where we can download it the seller in aliexpresse he have the rom and know how to do it
You can flash via OTA image. If you flash the China ROM, you lose your Google services.
Pummelchen2021 said:
You can flash via OTA image. If you flash the China ROM, you lose your Google services.
Click to expand...
Click to collapse
How do i flash via OTA?
I had a blackshark 1 with chinese rom, i was able to install google services and apps, i think is the same for this one right?
On an pending OTA update you replace the downloaded image with another on of same name.
i got a pending update. I have the file to an Mp4 chinese version, just copy the mp4 and rename it on the ota_package folder?
I used the phone for 5 days, but when I turned it off, it didn't turn on and there was no signal except for picking it up in the task manager on my computer.
Im asked sommes professional and tell me the firmware is gone
Plz help me to finding a global rom in to my BS 4
Talel95 said:
I used the phone for 5 days, but when I turned it off, it didn't turn on and there was no signal except for picking it up in the task manager on my computer.
Im asked sommes professional and tell me the firmware is gone
Plz help me to finding a global rom in to my BS 4
Click to expand...
Click to collapse
You should send it for repair or send a replacement to the store due to initial failure.
There are so many threads
No one can rewrite the ROM,
I'm talking about the world view if it is.
ps3nano said:
You should send it for repair or send a replacement to the store due to initial failure.
There are so many threads
No one can rewrite the ROM,
I'm talking about the world view i
Click to expand...
Click to collapse
Do you think the motherboard is damaged? When I connect it to the computer, it appears in the task manager Or is the problem only taking off? I haven't used it much and it hasn't fallen off How did this happen
How does this blackshark4 enter 9008 mode? I think it's in EL mode, but it's a DEEP FLASH MODE USB cable Did you use it? Either way, without FULL ROM I think I can't do anything.
Talel95 said:
I used the phone for 5 days, but when I turned it off, it didn't turn on and there was no signal except for picking it up in the task manager on my computer.
Im asked sommes professional and tell me the firmware is gone
Plz help me to finding a global rom in to my BS 4
Click to expand...
Click to collapse
Just try one more thing, Make sure the phone is turn off , try plug the faster charger, come back check after 45 minutes. Good luck!
kai2314 said:
Just try one more thing, Make sure the phone is turn off , try plug the faster charger, come back check after 45 minutes. Good luck!
Click to expand...
Click to collapse
I took the phone to the specialist and he told me that the problem was the death of the bot and he gave me two solutions The first is the use of test points But I don't want to unlock the phone The second is to make a flash, but I did not find the firmware I'm sick of this phone
There is no choice but to inquire the firmware persistently with the seller or give up.
As far as I can see on the internet, I can only buy from the factory for money.
XIAOMI does not have a specific factory. Where is the factory
do not know.
ps3nano said:
There is no choice but to inquire the firmware persistently with the seller or give up.
As far as I can see on the internet, I can only buy from the factory for money.
XIAOMI does not have a specific factory. Where is the factory
do not know.
Click to expand...
Click to collapse
Unfortunately, I deeply regretted the acquisition of this phone
Hello guys,
perhaps anyone can help me to flash my black shark 4 CN to global. I don't have the menu point "mi unlock status" The device is connected with my Mi Account but I can't bound it with Black shark account (must bound for unlock?) because I have no CN number (I live in Germany).
Hope I find help here
Thanks and Regards
Sam

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