[Q] Moto G error 'Boot up failed' - Moto G Q&A, Help & Troubleshooting

Hi so I have a Moto G 4G (XT1039) and I recently tried flashing an Android Lollipop rom onto the phone. The process in TWRP went fine but afterwards my phone started turning on and it showed the boot up screen for a quarter of a second and after I was redirected to the fastboot menu with the error message 'Fastboot Reason: Fall-through from normal boot mode' I tried going on 'Normal Powerup' after that but that resulted in 'Boot up failed' and it does this for every option except 'Recovery' this took me to the stock recovery screen. (not TWRP because when I tried flashing TWRP recovery earlier this came up with 'Boot up failed' for when I went on Recovery so instead I put TWRP in the normal boot mode). Anyway, after this I went to wipe all the data from Recovery and it did this process just fine however when I rebooted the device it still came up with 'Fastboot Reason: Fall-through from normal boot mode' and 'Boot up failed' when I went on 'Normal powerup'. My computer does not let me access the phone either. (it is detected because it made a noise when I plugged it in but its not accessible and doesn't appear in my drivers screen). I think the phone still may be trying to boot from the corrupted/faulty boot image as I put it in the phones internal memory but I cannot delete it from there because as I said I can't access the phones internal memory. If there is a fix for this (I assume there isn't as I am so limited to doing anything on the phone or on the computer now) I would appreciate it a lot. I would also like to ask: when the phone boots does it boot up from the internal memory and files from the hard-drive in the phone or from somewhere else? If so I will probably just take it to a shop and pay for the hard-drive to be replaced. Thanks. And also if there are any developers that skim this post and a similar one that sounds the same don't as there is no one else with this problem and I have a different problem thane the others. And yes I have posted two other posts one is similar but still different and the other has been closed by mistake because of somebody skimming that one and my other one thinking they were the same

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Related

[Q] Stuck in "Android system recovery" & Mount SDCARD failed

I am not exactly sure what happened, but I am stuck in the "Android system recovery <3e>" menu. I had unlocked the phone before and was trying to relock it and get it back to stock because the new update wouldn't install.
While the HTC update utility was installing the stock firmware, I think the cable came loose at some point because it stopped part way. Now it boots, shows the HTC logo, goes black and then eventually shows a phone lying down with a red triangle and an exclamation point. I can push vol+/power to get "Android system recovery" to show up, but that seems to be all. It says "Mount SDCARD failed".It will only boot to this menu. I cannot load the bootloader or anything else so I can't seem to use fastboot or adb and can't seem to copy any files onto the phone. Does anyone have any ideas? Is it totally bricked?
Edit: doing a factory reset from recovery does nothing.
Edit2: Sorry!!! False alarm. After spending about an hour going back and forth with this and finally breaking down and posting about it on XDA, suddenly the bootloader DID appear. I have absolutely no idea what I did differently. I guess the 500th try was the charm. Reflashing stock now!

[Q] Moto G - Boot Loop - Recovery won't start

I have a Moto G (from Republic Wireless) and started having the Boot loop problem.
When I try to go for fastboot, then volume up to select recovery, the motorola logo appears, but no android logo after. Then the boot loop starts again. Anyone help me please?
Did you flash an older android version?
Same same but different
I have the same issue. Although I actually get as far as to getting to the lock screen and unlock that and then I get about 3 seconds then I get the 'Powering Off' message and the phone turns itself off.
I have enough time to go in and put it in debug mode but the phone never recognises the computer once in bootloader, I think it most likely have something to do with the driver for 'Fastboot falcon s' not working. Can't install a new one or in any way make my phone communicate with my computer. Have all the latest Moto device manager stuff installed too. I also think I have the wrong firmware installed (US and not AUS version) along with a heavily corrupted (or even completely missing) recovery image.
Have tried flashing a new recovery image but I keep getting either a blank response from 'adb devices' or 'fastboot devices' and whenever I try and issue a command that would hopefully result in anything other than the **** I am currently stuck in I get a 'waiting for device'.
All this because I tried to go from Unlocked Bootloader and CM11 (that wouldn't let me use mobile data or kept crashing on me, like 24/7) to stock Android and Relock the Bootloader.
I am pretty much losing my **** here, just happy it was only a $250 device though.
Does anyone have anything on this?
oh well, giving up on this. Contacted Republic Wireless and and they're sending me a replacement.

OnePlus One CM12S is stuck on booting, shows only CYANOGEN logo

Hi,
I bought my OnePlus One (64 GB Sandstone Black) in September 2014. Since I got the phone, everything was running very quickly & smoothly. I did not have any problems with it, so I was very pleased with my brand new phone.
I did not tamper at all with my OnePlus One phone and every time there was a new OTA update, I updated it with the latest version. Currently my OPO has the latest Cyanogen OS 12 OTA updates (CM12S).
Last Friday I used my phone and everything was running very good, as usual. I shut down my phone and went to bed. The next day, on Saturday morning when I turned on the phone, it started showing the OnePlus One logo (with the text "powered by android"). Then CYANOGEN logo appeared on the screen and nothing happened. I waited near my phone for half an hour and nothing happened, it kept showing the CYANOGEN logo. It's like a cycle that never ends. So now I am facing a huge problem with my OPO: every time I press the power button, my OnePlus One gets stuck while booting, showing only the CYANOGEN logo. :crying:
Please see picture "OPO stuck on booting - shows only CYANOGEN logo.JPG".
As I said before, I did not tampered with my OPO, I did not flash it, I did not installed any ROM, I did not installed a custom recovery. Also, I did not drop my phone, so it is in good hardware condition. Every time there were new updates, I updated it with the latest OTA updates. I did not have any issues after the updates, so I don't understand why now it gets stuck on booting (especially since before this problem appeared, everything was working great, as usual).
I read through the forums, the internet and tried to find several solutions, without wiping my data. Any solution that I found did not work and I could not fix this problem (OPO stuck on booting, while showing the CYANOGEN logo). After two days in which I could not use my phone, I removed my SIM from the OPO and now I am using a normal phone (only for calls and SMS).
After my OPO gets stuck while booting, showing only the CYANOGEN logo, I connect it to my laptop using the USB cable (the same one used for charging), but I cannot access my files. Before this huge problem appeared, I could easily connect my OPO to my laptop. Please see pictures: "Connecting my OPO via USB - Installing device driver software - Step 1.JPG" and "Connecting my OPO via USB - Installing device driver software - Step 2 - Failed.JPG". I updated the drivers, but it did not work.
Ever since I got my phone, I have never unlocked the bootloader or rooted or anything of that sort.
I have never even touched any fastboot/adb commands since I got the OPO, until now, when I have this major problem with it.
After reading the forums, I started my OPO in Fastboot Mode and used 2 commands with fastboot.exe (Please see picture named "OPO Fastboot Mode.JPG")
Results below:
******************************
F:\OnePlus One tools>fastboot.exe devices
b01c5f88 fastboot
F:\OnePlus One tools>fastboot oem device-info
...
(bootloader) Device tampered: true
(bootloader) Device unlocked: false
(bootloader) Charger screen enabled: false
(bootloader) Display panel:
OKAY [ 0.006s]
finished. total time: 0.006s
******************************
I do not understand why "Device tampered: true", since I have never unlocked the bootloader or rooted or flashed or anything of that sort ever since I got my OPO. I did not tamper my OPO, so "Device tampered" should have been false.
I also tried to use ADB, but it does not work. Please see below:
******************************
F:\OnePlus One tools>adb devices
List of devices attached <--- THIS LIST IS EMPTY, IT DOES NOT SHOW MY DEVICE, SO ADB DOES NOT WORK AT ALL
******************************
I want to save my media files (pictures, recordings, clips, audio files), my documents and messages.
For other suggestions found on the forums, I did not use at all, because I do not want to erase all data of the phone.
My OPO can boot into recovery mode (Please see picture named "OPO Cyanogen Recovery.JPG"), so I can see the Cyanogen Recovery menu, but I do not want to wipe all my data and do a factory reset. I want to first save my data and afterwards I can erase all data and reset my OPO.
Problem: my OPO gets stuck while booting, showing only the CYANOGEN logo. I wait and wait and nothing happens (today I waited for two hours, the logo is still there and the phone does not start).
I want to:
1) Save to my computer my files (media files, documents) and messages (SMS and chat messages, like viber and so on)
2) Solve this boot logo issue (OPO stuck on booting, while showing only the CYANOGEN logo)
Any help regarding this problem is enormously appreciated.
Thanks in advance,
Bogdan
Well that sucks. You could try to install TWRP through fastboot and use it to mount the phone as a USB storage device, I think that could work.
---------- Post added at 02:56 PM ---------- Previous post was at 02:55 PM ----------
Wait no, since your bootlocker is locked it's pointless.
bogdan_p said:
Hi,
I bought my OnePlus One (64 GB Sandstone Black) in September 2014. Since I got the phone, everything was running very quickly & smoothly. I did not have any problems with it, so I was very pleased with my brand new phone.
I did not tamper at all with my OnePlus One phone and every time there was a new OTA update, I updated it with the latest version. Currently my OPO has the latest Cyanogen OS 12 OTA updates (CM12S).
Last Friday I used my phone and everything was running very good, as usual. I shut down my phone and went to bed. The next day, on Saturday morning when I turned on the phone, it started showing the OnePlus One logo (with the text "powered by android"). Then CYANOGEN logo appeared on the screen and nothing happened. I waited near my phone for half an hour and nothing happened, it kept showing the CYANOGEN logo. It's like a cycle that never ends. So now I am facing a huge problem with my OPO: every time I press the power button, my OnePlus One gets stuck while booting, showing only the CYANOGEN logo. :crying:
Please see picture "OPO stuck on booting - shows only CYANOGEN logo.JPG".
As I said before, I did not tampered with my OPO, I did not flash it, I did not installed any ROM, I did not installed a custom recovery. Also, I did not drop my phone, so it is in good hardware condition. Every time there were new updates, I updated it with the latest OTA updates. I did not have any issues after the updates, so I don't understand why now it gets stuck on booting (especially since before this problem appeared, everything was working great, as usual).
I read through the forums, the internet and tried to find several solutions, without wiping my data. Any solution that I found did not work and I could not fix this problem (OPO stuck on booting, while showing the CYANOGEN logo). After two days in which I could not use my phone, I removed my SIM from the OPO and now I am using a normal phone (only for calls and SMS).
After my OPO gets stuck while booting, showing only the CYANOGEN logo, I connect it to my laptop using the USB cable (the same one used for charging), but I cannot access my files. Before this huge problem appeared, I could easily connect my OPO to my laptop. Please see pictures: "Connecting my OPO via USB - Installing device driver software - Step 1.JPG" and "Connecting my OPO via USB - Installing device driver software - Step 2 - Failed.JPG". I updated the drivers, but it did not work.
Ever since I got my phone, I have never unlocked the bootloader or rooted or anything of that sort.
I have never even touched any fastboot/adb commands since I got the OPO, until now, when I have this major problem with it.
After reading the forums, I started my OPO in Fastboot Mode and used 2 commands with fastboot.exe (Please see picture named "OPO Fastboot Mode.JPG")
Results below:
******************************
F:\OnePlus One tools>fastboot.exe devices
b01c5f88 fastboot
F:\OnePlus One tools>fastboot oem device-info
...
(bootloader) Device tampered: true
(bootloader) Device unlocked: false
(bootloader) Charger screen enabled: false
(bootloader) Display panel:
OKAY [ 0.006s]
finished. total time: 0.006s
******************************
I do not understand why "Device tampered: true", since I have never unlocked the bootloader or rooted or flashed or anything of that sort ever since I got my OPO. I did not tamper my OPO, so "Device tampered" should have been false.
I also tried to use ADB, but it does not work. Please see below:
******************************
F:\OnePlus One tools>adb devices
List of devices attached <--- THIS LIST IS EMPTY, IT DOES NOT SHOW MY DEVICE, SO ADB DOES NOT WORK AT ALL
******************************
I want to save my media files (pictures, recordings, clips, audio files), my documents and messages.
For other suggestions found on the forums, I did not use at all, because I do not want to erase all data of the phone.
My OPO can boot into recovery mode (Please see picture named "OPO Cyanogen Recovery.JPG"), so I can see the Cyanogen Recovery menu, but I do not want to wipe all my data and do a factory reset. I want to first save my data and afterwards I can erase all data and reset my OPO.
Problem: my OPO gets stuck while booting, showing only the CYANOGEN logo. I wait and wait and nothing happens (today I waited for two hours, the logo is still there and the phone does not start).
I want to:
1) Save to my computer my files (media files, documents) and messages (SMS and chat messages, like viber and so on)
2) Solve this boot logo issue (OPO stuck on booting, while showing only the CYANOGEN logo)
Any help regarding this problem is enormously appreciated.
Thanks in advance,
Bogdan
Click to expand...
Click to collapse
So your ota s update is in storage
Go to recovery
Install update
Navigate to 0/android /data/com.cyngn.fota/cache folder
There live your update and reflash the last update
Pm becarefull do not install wrong file and downgrade
Check the name or post it here for help
geowolf1000 said:
So your ota s update is in storage
Go to recovery
Install update
Navigate to 0/android /data/com.cyngn.fota/cache folder
There live your update and reflash the last update
Pm becarefull do not install wrong file and downgrade
Check the name or post it here for help
Click to expand...
Click to collapse
In the Cyanogen Recovery Menu I clicked on Apply Update, the Choose from internal storage
In the 0/android /data/com.cyngn.fota/cache folder I found this file: cm-12.0-YNG1TAS17L-bacon-signed.zip
What should I do next? Doing this will help me fix the booting cycle issue? Or it will help to save my data?
In adition to this, I posted the same problem on a OnePlus forum.
https://forums.oneplus.net/threads/cm12s-is-stuck-on-booting-shows-only-cyanogen-logo.316950/
On this thread, the proposed solution made by a user (biltoad Level: Gingerbread) will somehow help to save my data? Then I can do a factory reset.
Please find below his suggestion. What do you think?
*****
alright i've got a working solution
download color os from here:
https://forums.oneplus.net/threads/rom-official-4-3-coloros-v-2-0-0_beta.79203/
and extract
and then follow the instruction here to set it up (dont flash yet):
http://forum.xda-developers.com/oneplus-one/general/guide-unbrick-oneplus-one-t3013732
the download cyanogen fastboot zip here
https://cyngn.com/support
extract the cyanogen fastboot zip to your extracted color os folder(replace everything)
download twrp from here : https://twrp.me/devices/oneplusone.html
copy twrp to the color folder and replace recovery.img
delete these :
8974_msimage.mbn
userdata.img
userdata_64G.img
after that you should start flashing
the download tool will stop and show red text(ignore that)
after that hold the power button for about 10 secs
hold vol down+power to boot to twrp, and start saving your data
edit : Tested
oh yeah, after you install twrp, flash this to unlock your bl http://forum.xda-developers.com/showpost.php?p=54251992&postcount=1
bogdan_p said:
In the Cyanogen Recovery Menu I clicked on Apply Update, the Choose from internal storage
In the 0/android /data/com.cyngn.fota/cache folder I found this file: cm-12.0-YNG1TAS17L-bacon-signed.zip
What should I do next? Doing this will help me fix the booting cycle issue? Or it will help to save my data?
In adition to this, I posted the same problem on a OnePlus forum.
https://forums.oneplus.net/threads/cm12s-is-stuck-on-booting-shows-only-cyanogen-logo.316950/
On this thread, the proposed solution made by a user (biltoad Level: Gingerbread) will somehow help to save my data? Then I can do a factory reset.
Please find below his suggestion. What do you think?
*****
alright i've got a working solution
download color os from here:
https://forums.oneplus.net/threads/rom-official-4-3-coloros-v-2-0-0_beta.79203/
and extract
and then follow the instruction here to set it up (dont flash yet):
http://forum.xda-developers.com/oneplus-one/general/guide-unbrick-oneplus-one-t3013732
the download cyanogen fastboot zip here
https://cyngn.com/support
extract the cyanogen fastboot zip to your extracted color os folder(replace everything)
download twrp from here : https://twrp.me/devices/oneplusone.html
copy twrp to the color folder and replace recovery.img
delete these :
8974_msimage.mbn
userdata.img
userdata_64G.img
after that you should start flashing
the download tool will stop and show red text(ignore that)
after that hold the power button for about 10 secs
hold vol down+power to boot to twrp, and start saving your data
edit : Tested
oh yeah, after you install twrp, flash this to unlock your bl http://forum.xda-developers.com/showpost.php?p=54251992&postcount=1
Click to expand...
Click to collapse
Will help you with bootloop if is rom issue
Flash ota first is cyanogen 5.0.2
Your data is safe
The other suggestion from oneplus is little risky
You should after take backup to connect with pc and tranfer your backup to pc if you factory reset or unlock bootloader
You will need proper drivers for that
Check how enable twrp mtp storage for pc
Follow the steps one by one before try it .
Good luck

Stuck in "Warning Bootlaoder is Unlocked" Loop and Need Help

I have looked at multiple guides on this and other sites, googled and tried stuff and I cannot resolve this problem. Hopefully I am posting in the right place.
I took the jump and unlocked the bootloader on my Moto G first generation, XT1034 successfully. I flashed TWRP 2.8.60.xt1034.zip with adb and this was successful. Then I flashed Super SU 4.6 Update and that was successful. I got into trouble I guess when I tried to flash Cyanogenmod 12.1 nightly. I used TWRP to flash via install. The flash had an error, which unfortunately I didn't write down. I believe it was something to do with a partition. However, it looked like the flash failed. At this point and for hours I have been trying to fix the "Warning Bootloader Unlocked Loop I am stuck in.
I have been able to get into the phone and flash via adb commands. I've tried several commands suggest to fix this that I have found in forums. I have tried flashing several recoveries including an older TWRP per the method in this thread, a clockworkmod - and the original 2.8.6.0.xt1034. When I get into the phone bootloader which is available, I have not been able to access any options in recovery. Pushing the power button on recovery leads to a blank screen sometimes followed by a recovery starting or a Motorola Logo starting up and a couple times a recovery. TWRP has started a couple times, but never gets past the intro screen, where it locks up. clockworkmod (clockworkmod-6.0.4.7-falcon.img started once after flashing through adb and gave me flash options. I tried to sideload, didn't understand, went back and the recovery locked up. These recoveries no longer load at all.
Through all of this the "Warning Bootloader Unlocked" logo screen comes up after plugging into the computer (Windows 8.1).
Example, I open the phone bootloader by waiting for the phone screen to go from the "Warning Bootloader Unlocked" screen to blank - it cycles from logo to blank. If I'm quick the phone and hard boot the phone will boot into bootloader. I connect to the laptop through USB. When I toggle to recovery and hit the power button the screen goes blank, the Motorola Logo pops up, goes blank and then the "Warning Bootloader Unlocked" appears. The Laptop then seems to connect and disconnect as the Warning screen comes on and turns off.
The factory selection just goes to a blank screen.
I would really appreciate some advice on how to get the phone back to a state in which I can work with it and try again. It is very difficult wading through all of the information out there. I've learned a lot through this issue, but can't take it any further.
Thanks, Jeff
Solved - Stuck in "Warning Bootloader Is Unlocked" Loop
This resolution took many hours to figure out, but I finally got there with this guide - http://forum.xda-developers.com/showthread.php?t=2542219, this thread - http://forum.xda-developers.com/showthread.php?p=54855457#post54855457 and this thread - http://forum.xda-developers.com/gen...e-firmware-t3042687/post59139823#post59139823.
I tried RSD Lite on different computers and USB cables I could not get the device recognized. So I ended up with the MfastbootV2 method to reload stock firmware, which I found on the firmware thread above - this was big, as my phone is with Wind Mobile in Canada and the link is the right one. The only thing I picked up from a different website was to use a computer with USB 2 ports. This is what I did, but I don't know one way or the other if USB 2 was needed. .
Can't thank you hard working guys enough for the time you take to put these threads together. I'm back up and running. As a bonus, after a big clean up in the process, my phone is running fast again.
Thanks everyone.

[SOLVED] Stuck after Factory Reset

Hello,
I bought a new device and therefore wanted to factory-resent my Nexus 5 to give it to my wife.
I did it from within Android and then it restarted and stayed in the "Erasing..." screen for quite a while, then showed the dead robot with the "!" triangle sign, then rebooted and started "Erasing..." again, with apparently no way out.
I had unlocked bootloader and TWRP, but also booting the recovery went back into "Erasing..." mode.
I then tried to boot from an external TWRP iso image with fastboot from the PC. TWRP seemed to load, then started doing a bunch of things like formatting "something" (was too quick to read) and suddenly in a matter of second it was back to the robot but now without the "Erasing..." label anymore and now it's stuck there.
No idea what happened and how to fix and now I'm somewhat scared of trying something else.
Any idea?
Never mind... Flashed ALL stock images from fastboot (just userdata and cache didn't work) and it rebooted.
No idea what the problem was.

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