Since today I'm getting an error (406) when trying to download an app in the play store. Is there a fix for this or does anyone have any idea how to solve this.
Try creating a new google account on your phone with new details and select it in the play store and see if you can download anythang
You could try clearing the cache and data of your market, or you could try removing your googleaccount from your phone and readd it after this.
Does it only occur for one special app?
IMHO the Web server returns a header containing the 406 error code, when detecting that the data it wants to return is not acceptable to the client.
Clearing the cache should solve the problem, if not I found the following:
There was a similar issue in Germany last year (older version of market, but maybe it'll help).
Google-Support described it as follows (translated!):
This error can occur, if you
- Delete the Google account, with which you have logged in your Android phone,
- Reset the phone to factory settings
- You register a new account in your Google Android phone.
This problem does not occur for all users. We investigate the problem and report back to you as soon as we have more information.
Community solution was (sounds funny, but...): starting youtube app --> logging in with your credentials (if logged in, resign and ignore possible error message), reboot (didn't work for all users).
Google solution: Open a ticket with them
In trying to troubleshoot this error myself, I've noticed I get the error when using Wifi for the connection, but everything works fine for using the 3G coverage.
Where I'm at there isn't a 4G connection, but I picked up a few days ago the new HTC Rezound through Verizon. I went to download Angry Birds Space and saw the error. I verified it was for all apps when I tried to download a different game. As mentioned above, the 3G connection works, but Wifi doesn't.
I do have the workaround but would like to figure out why the Wifi isn't working on Google Play. I can surf, use splashtop, and browse Google Play, it's just when I want to install and download that I run into this problem.
I tried clearing out the Google Play cache and that didn't work.
Any other suggestions?
Bohlareon said:
Any other suggestions?
Click to expand...
Click to collapse
I found some information about an optional Apache module called mod_security. This is a module that acts as an Apache firewall – it blocks a lot of the usual routes that we use to access i.e. websites (this module sends back an error code 406 if you're IP is not allowed to view or download the content you requested).
That could confirm Google's statement regarding opening a ticket with them.
But maybe we're delving into it to much now (hopefully grammatically correct).
There are several ways to limit the sources of the error ourselfs.
1. Can you download the games mentioned above through another wlan?
2. If not, it's time for debugging.
- Which radio, ROM version do you use?
- Did the download work before? (If yes, updated your ROM? Changed
anything else?)
- You can check your requests to Google Play and the according answers
with tcpdump or Wireshark (http://www.kandroid.org/online-pdk/guide/tcpdump.html or http://gadgetcat.wordpress.com/2011/09/11/tcpdump-on-android/) (1. connection with 3G 2. connection with Wifi)
Which ROM do you both use?
Funny enough, I think it is the Wifi we're allowed to join at our work that is causing the issue.. I went home, connected to my Wifi at home and was able to download just fine. There's a loose firewall of sorts here, that the network guy explained to me, that could potentially be putting the block on downloading from google play (although I can use Splashtop, surf via browser over Wifi, etc).
I guess it makes sense although others on other droid phones are able to download over the wifi just fine.
My phone - non-rooted HTC Rezound
Android 2.3.4
HTC Sense 3.5
Software number 1.02.606.6
Baseband 0.95.00.1017_24, 0.95.00.1013r
I had this problem. I disabled wifi, cleared play store data/cache, opened play store and let it do its thing while on data connection. After that's done, turn on wifi and works again.
Sent from my LG-P999 using xda premium
same problem
Have you checked your firewall settings or tried to connect to another wifi? Does it also occur with a 3g connection?
This problem occurs when u have Package Installer or Package Access Helper frozen or deleted. Its a system app and u shouldn do it if you want to keep your access over Google Play store.
You can try to clear cache and data for Google Play store and Google Services Framework and after that restart the device.
This should do the trick, at least for a while...
pspfat1004 said:
You could try clearing the cache and data of your market, or you could try removing your googleaccount from your phone and readd it after this.
Click to expand...
Click to collapse
Thank you!
clearing cache and data solved for me.
I think after rooting and restoring it restored some bogus half downladed apps.
Nexus 4 16gb
Sorry for bringing this thread back up but i am having the same error.
I cleared the data and cache on the Google play store and services and I still can't download any app from the play store what so ever.
I even uninstalled the play store and restored it by reinstalling a gapps package...but still nothing.
Do i need to reflash my ROM?
Any kind of suggestions will help me out.
coolfahad76 said:
Sorry for bringing this thread back up but i am having the same error.
I cleared the data and cache on the Google play store and services and I still can't download any app from the play store what so ever.
I even uninstalled the play store and restored it by reinstalling a gapps package...but still nothing.
Do i need to reflash my ROM?
Any kind of suggestions will help me out.
Click to expand...
Click to collapse
maybe it's silly but did you try to sign out and then sign in again?
I just removed my google account and readded it. I also cleared Google Play and Play services and then rebooted (I also made sure it refreshed my account through Play).
Still getting the same error...
(Im using a Nexus 4)
coolfahad76 said:
I just removed my google account and readded it. I also cleared Google Play and Play services and then rebooted (I also made sure it refreshed my account through Play).
Still getting the same error...
(Im using a Nexus 4)
Click to expand...
Click to collapse
from recovery did you try to wipe dalvik+cache?
Tried that, still nothing ;/
error 406
Hi Guys. I've rooted my HTC One x ,then did a unroot. Not sure what happened but cannot download from Google play Error 406. Can you kindly help. Thx
Hello fellow XDA members!
I have been having trouble fixing a problem with "Incompatible Shared User ID" error when attempting to install Google Play Services. This is for a little known Kenwood 4.0.4 unit that I have gotten Google Play Store recently working on.
I have done some research on this problem on XDA and found that the most common fix was to remove the <shared user id> field from a specific app listed in /data/system/packages.xml. My problem is, I do not know what the conflicting Shared User ID is.
My question:
How can I resolve the Shared User ID error that is coming up when attempting to install Google Play Services from the app store? Assuming it involves removing a shared user id reference from /data/system/packages.xml, how can I figure out exactly what or where the conflict is?
Thanks in advanced!!!
Hey everyone,
Title says it all really over the past few days over several devices and different users in my household we have noticed that Google play store isn't working properly, we are receiving errors, connections issues and general problems overall.
I contacted Google who didn't do much in all honesty and they advised me to clear the cache for the app on my phone and clear data on both app and googleplay services, which I have done but since doing so my okay store loads but I get the error message check you connection and try again.
I have reinstalled the app using the apk on here and still the same problem.
I'm not to worried about it as I'm pretty sure the problem lies with Google especially since its happening in several device (using different accounts and same accounts)
Is there a fix for this or is it Google causing the fault as I have searched the net and found people with similar issues. (isitdownrightnow.com)
Many thanks
Azel
problem solved
azeluk said:
Hey everyone,
Title says it all really over the past few days over several devices and different users in my household we have noticed that Google play store isn't working properly, we are receiving errors, connections issues and general problems overall.
I contacted Google who didn't do much in all honesty and they advised me to clear the cache for the app on my phone and clear data on both app and googleplay services, which I have done but since doing so my okay store loads but I get the error message check you connection and try again.
I have reinstalled the app using the apk on here and still the same problem.
I'm not to worried about it as I'm pretty sure the problem lies with Google especially since its happening in several device (using different accounts and same accounts)
Is there a fix for this or is it Google causing the fault as I have searched the net and found people with similar issues. (isitdownrightnow.com)
Many thanks
Azel
Click to expand...
Click to collapse
Got this one solved for you mate, had the same problem.......... All to do with automatic time and date being out of sync with the play store. Go to time and date settings disable the automatic time zone and automatic time and date. change the date manually to say....the same date but 2013. go back to home, then go back to date and time settings, enable both time zone and time & date auto's, and hey presto........play store's back to normal.
happy days
What do you mean when you say "not working"? Do you get an error message? Does it simply crash/force close?
Did you do something to the devices between the Play Store working and not working? Did you change your internet setup somehow? Did you move to a different country? Did you start worshiping Lord Xenu?
Play Store needs to be a system app. You say you reinstalled it, so I'll assume your devices have root. When you sideload an app it installs as a "user" app. Play Store needs to be a system app. Use whatever app you used to uninstall it to change it to a system app (most root apps that can uninstall system apps have this feature...if what you used doesn't, you can find ones that will, some free). If this isn't the cause of your problem, we'll need more info to help you.
Planterz said:
What do you mean when you say "not working"? Do you get an error message? Does it simply crash/force close?
Did you do something to the devices between the Play Store working and not working? Did you change your internet setup somehow? Did you move to a different country? Did you start worshiping Lord Xenu?
Play Store needs to be a system app. You say you reinstalled it, so I'll assume your devices have root. When you sideload an app it installs as a "user" app. Play Store needs to be a system app. Use whatever app you used to uninstall it to change it to a system app (most root apps that can uninstall system apps have this feature...if what you used doesn't, you can find ones that will, some free). If this isn't the cause of your problem, we'll need more info to help you.
Click to expand...
Click to collapse
See comment above man........it's related to date & time sync. Easily sorted
Thanks
Hey guys thanks for the replies you were right all to do with the flipping date and time, all working now many thanks.
Azel.
(high fives all round)
Hi folks,
Two of my friends are facing a precise issue. They got new oneplus one phones in India and they are not able to download any applications air updates from play store. It fails with connection failed error. Even a factory reset did not work and they requested for a replacement phone and the replacement phone too has same issue. Another friend is facing similar issue on his brand new Moto G 2014 and Asus zenfone . This does look more like a generic issue happening with phones across brands. Any pointers please?
Regards.
Sent from my MI 3W using Tapatalk
Usually there should be an error number associated with the Play Store error. Since you've mentioned "Connection Error", I did a search for "google play connection error", and found loads for stuffs online. The first hit being this page on XDA with the following solution:
**ROOT IS REQUIRED!**
Here is a short fix for the No Connection Error on play store. It may not work on all devices.
1. Download Total Commander from Play Store or HERE .
2. Install it in your Device.
3. Open Total Commander and goto Root of System. (/ )
4. Open the etc folder.
5. Find the file named "hosts", and hold it for 3 seconds. Choose edit file, and choose Total Commander Text Editor if prompted.
6. Delete everything and paste this at the first line: " 127.0.0.1 localhost". Copy it exactly, dont modify anything.
7. Save the file and overwrite if needed.
Click to expand...
Click to collapse
You can try it, or you can search for a better way to fix the issue.
PsyGik said:
Usually there should be an error number associated with the Play Store error. Since you've mentioned "Connection Error", I did a search for "google play connection error", and found loads for stuffs online. The first hit being this page on XDA with the following solution:
You can try it, or you can search for a better way to fix the issue.
Click to expand...
Click to collapse
Play app tried downloading updates/new apps and after 10-15 minutes, gives error 495. Tried everything, including hard reset. play store is accessible, apps can be listed but installing apps or updates is where it fails now.
desiibond said:
Play app tried downloading updates/new apps and after 10-15 minutes, gives error 495. Tried everything, including hard reset. play store is accessible, apps can be listed but installing apps or updates is where it fails now.
Click to expand...
Click to collapse
Try to clear cache and Data of google play store and google services framework. Then remove all google accounts, restart phone and then add one account and check.
PsyGik said:
Try to clear cache and Data of google play store and google services framework. Then remove all google accounts, restart phone and then add one account and check.
Click to expand...
Click to collapse
Tried every single solution. No use. Even did a hard reset, created a gmail account while registering the phone and that too was of no use. Should be related to play store and network I guess as after connecting the phone to my home Wi-Fi, other phones on the same network started facing the same issue.
I've been using Android since "froyo" and it's the first time I've got this error while installing a game... "brothers in arms 3"
I always get "error -505"
any Idea how to fix this? searched a lot for an answer but deleting google play services & play store data didn't work for me..
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Tried installing "modern combat 5" and got the same error again.. Seems to happen with gamekoft games only..