[Q] Edge screen pops up while in other apps and won't go away - Note Edge Q&A, Help & Troubleshooting

So I've had the Note edge for about a week now. Now all of a sudden when I'm in the messaging app or eBay or most any other app. If I accidentally activate the edge screen it will not go away unless I exit the app I'm using and reopen the app. I have the Samsung wallet case I don't know if that may have something to do with it I didn't notice it before the case. Why is there not a setting to time it out. JUST AS I TYPED THIS I GOT A NOTIFICATION AND THE DAMN SCREEN WILL NOT GO AWAY. Anyone else having this issue or how can I fix it. I may just trade it for the note 4 if I can't resolve this.

Kilo870 said:
So I've had the Note edge for about a week now. Now all of a sudden when I'm in the messaging app or eBay or most any other app. If I accidentally activate the edge screen it will not go away unless I exit the app I'm using and reopen the app. I have the Samsung wallet case I don't know if that may have something to do with it I didn't notice it before the case. Why is there not a setting to time it out. JUST AS I TYPED THIS I GOT A NOTIFICATION AND THE DAMN SCREEN WILL NOT GO AWAY. Anyone else having this issue or how can I fix it. I may just trade it for the note 4 if I can't resolve this.
Click to expand...
Click to collapse
There is a time out setting for the edge panel.
But what launcher are you using and have you tried removing the case and seeing if it happens.
Also what notification is it?

What launcher? What is that? Also I have not tried to remove the case and it does it in any notification or if I accidentally bring up the edge screen. and where is the time out setting

Kilo870 said:
What launcher? What is that? Also I have not tried to remove the case and it does it in any notification or if I accidentally bring up the edge screen. and where is the time out setting
Click to expand...
Click to collapse
Since your unsure I would say it's the stock one.
And the settings are under
Settings > edge panel > information stream > time out.
if that doesn't work you can try to go into
Manage application and find cocktail and clear the default.
It will ease your edge panel settings
Sent from my SM-N915T

I just did that and it's still doing it. I don't know what to do. Also does anyone know how to get rid of the annoying call time while I'm on the phone and doing something else in another app? It is always in the way

Kilo870 said:
I just did that and it's still doing it. I don't know what to do. Also does anyone know how to get rid of the annoying call time while I'm on the phone and doing something else in another app? It is always in the way
Click to expand...
Click to collapse
Move it out of your way.

There should be an option to remove it. That's stupid to have to move a box around the screen. I have been able to swipe it a few times and take it off the screen but I cannot figure out exactly how I did it. Also problem resolved on my other problem I had to factory reset. not a good sign after I've only had the phone a week.

Related

Has anyone else have their screen go crazy? (video inside)

Hi, it seems like my screen has gone haywire and the fix is to reboot the phone. I experienced twice within the last months so I did a factory reset and experienced it again today.
Here is a youtube video of what I am talking about. I didn't bother focusing on the screen for there was no need to show what was on it.
http://youtu.be/WBREioPgBkM
yeah mine did that twice the other day (for the first time), Hasn't done since. I havent updated to the latest update.
Crazy. I do have the latest updates so I guess it isn't that.
Pretty sure it only wanted to party all by itself, haha.
I've had the screen glitch out from the lock screen when I get a text notification. Sometimes when I double tap to open the text from the lock screen the screen will glitch out badly.
totalrecarl said:
I've had the screen glitch out from the lock screen when I get a text notification. Sometimes when I double tap to open the text from the lock screen the screen will glitch out badly.
Click to expand...
Click to collapse
Dude, you may be on to something! That's when it freaks out for me too. I get a text and then go to unlock and it then flakes out.
Which SMS app are you using? I am using Textra and have the screen locked with the pattern lock.
Something similar happened to me when I first got my HP Touchpad few years back. Usually this is an indicator of a malfunctioning screen. I would recommend that you get it replaced while it is still under warranty. You can simply tell them that it is intermittent and cannot be reproduced easily.
TallTommy said:
Dude, you may be on to something! That's when it freaks out for me too. I get a text and then go to unlock and it then flakes out.
Which SMS app are you using? I am using Textra and have the screen locked with the pattern lock.
Click to expand...
Click to collapse
Thats exactly when I saw it happen. I'm using Textra but don't have any pins or whatever on the lock screen.
mk3 said:
Thats exactly when I saw it happen. I'm using Textra but don't have any pins or whatever on the lock screen.
Click to expand...
Click to collapse
Same. I'm also using Textra. Good to know I'm not the only one with this bug.
totalrecarl said:
Same. I'm also using Textra. Good to know I'm not the only one with this bug.
Click to expand...
Click to collapse
so the solution so far is to not using textra .-D
App conflict for sure, delete offending app.

Screen Overlayd

I'm getting an error that says I have to reset my screen overlays and when I go to the screen, all apps eith overlays are disabled. This error won't let me do several different things, i.e. Call Sprint, open apps and more.
I called Sprint and they ackbowledged there's a bug in the note 7 O/S and they contacted Samsung about it. They said Samsung would be releasing an update soon.
Anyone else having same problem?
Sent from my SM-N900P using Tapatalk
I had an app do this. I closed it then opened again then it asked for permissions then I never say the overlay again
Sent from my SM-N930P using XDA-Developers mobile app
This happened to me too, on set up. But I don't remember the app. I thought it had something to do with the S Pen having an over lay type set up.
Google News asks to have this disabled.
Sent from my SM-N920P using XDA-Developers mobile app
Still having issues here after replacement and have tried about everything I can find. Still same issue over and over. Any fixes?
Come to find the Samsung Plus app The Weather Channel was my culprit. But Make Sure when you download apps, if it asks for it to overlay, say no and I heard screen brightness, or something around, say no. Trust me, it took me awhile to figure out. And only app overlaying was The Weather Channel for Samsung Device.
Forever Justice said:
Still having issues here after replacement and have tried about everything I can find. Still same issue over and over. Any fixes?
Click to expand...
Click to collapse
What I have had to do was to go in and set all software that is in the "apps that can appear on top" to off. Go back to the software I am installing and grant it the permissions it is requesting. Once that is done I go back and set all the apps listed that can appear on top back to on. I hope that makes sense. A bit of a pain but it works.

[Q] Getting rid of the Swipe up or down for the applications drawer message.

Hi there, anyon knows how to get rid of that message? it's frankly driving me nuts...
Thx
Its in the settings.
I dont have my phone yet(will by tonight) but from the reviews i say there was a setting to add the normal app drawer icon and disable the swipe.
aspirina said:
Hi there, anyon knows how to get rid of that message? it's frankly driving me nuts...
Thx
Click to expand...
Click to collapse
Yes there is. You can either have no drawer or a drawer icon. I'll let you discover how in settings.
Go to settings then display and turn on easy stand
Easy stand? Haven't seen that yet...
I think I didn't explain myself correctly, I want to get rid of the Text message that scrolls from time to time and keep the swipe...
same issue
aspirina said:
Hi there, anyon knows how to get rid of that message? it's frankly driving me nuts...
Thx
Click to expand...
Click to collapse
driving me crazy too. help!!
I haven't seen that message yet.
Driving me crazy as well. I'm either going to go back to Nova Pro or I'm going to turn on the app tray icon.
Sent from my SM-G955U using Tapatalk
I remember that it's some built in "help and tips " app but I don't remember what it's exactly called. In it you can disable all these annoying hints.
gone away
after my first reboot and a night on the charger it is gone. maybe a number of uses gets rid of it.
avenger21 said:
after my first reboot and a night on the charger it is gone. maybe a number of uses gets rid of it.
Click to expand...
Click to collapse
Really hope so, 2 days of use 1 reboot to install the update.... Still there...
Hello, I have figured this out after searching and coming up empty. It was annoying me too.
Press and hold on the home screen like you're going to add a widget. Click 'home screen settings'. Click apps button and choose 'show apps button'
The swipe motion will still work to open the apps.
Take care
FireKush said:
Hello, I have figured this out after searching and coming up empty. It was annoying me too.
Press and hold on the home screen like you're going to add a widget. Click 'home screen settings'. Click apps button and choose 'show apps button'
The swipe motion will still work to open the apps.
Take care
Click to expand...
Click to collapse
Thanks, but I'd like to not have an app button and swipe up, but get rid of the tip text.. keep this thread alive until a solution is found... Thanks
Sent from my SM-G955U using Tapatalk
Use the Samsung members app. Log in and use the device management in there to clean ram and storage. It stopped for me after using that.
Just enable and apply the Apps Button, then disable and apply the Apps Button and it will go away.
use nova launcher,done,never appears.
Just got a new replacement device after a cracked screen and the "swipe up Or down on screen for all apps" won't go away on home screen. Never an issue on my old device. Does anyone have any new details on this besides a work around?
I will go away in a week or so. Mine was driving me nuts and it went away without me doing anything.
Just scroll up or down through the app/home screen 20-30 times in a row and it will go away. It was driving me nuts and I found this discussion. Saw it was going away after a certain amount of time so I scrolled through it a ton and it was gone. Lol.
Reboot
I went through the swiping up and swiping down and it still showed the message after. But then I shut down the phone and powered it on and it was gone. Just like another user mentioned.

This morning my edge apps lost one column, anyone else have this issue?

As the title states, My edge apps column shrank down to one column instead of the usual 2. Is there any way to get this back to normal?
SolaceKane said:
As the title states, My edge apps column shrank down to one column instead of the usual 2. Is there any way to get this back to normal?
Click to expand...
Click to collapse
If I'm understanding you correctly, just open the edge panel them click on settings then at the bottom of the apps edge should be the edit button. You should be able to click on that to add your apps back.
Anastayja said:
If I'm understanding you correctly, just open the edge panel them click on settings then at the bottom of the apps edge should be the edit button. You should be able to click on that to add your apps back.
Click to expand...
Click to collapse
No. not the individual apps like the music player, device maintenance etc. Theres a panel called "apps edge" and by default it shows 2 columns. For some strange reason it now shows only 1 no matter if i turn off then back on that specific panel or rearrange it or try to remove and add apps.
Ok. I thought you were talking about this...
Well I seem to have resolved the issue by messing around with it for a bit. I will just leave my reply here in case anyone else has this issue.
After rebooting phone I basically started removing apps off the edge panel. I removed about 2 of them and went to put one back on and the 2nd column appeared again. Don't know if this is considered even a fix but I figured I should let people know what I did in case it happens to them before they factory reset their phone.
Anastayja said:
Ok. I thought you were talking about this...
Click to expand...
Click to collapse
yes that particular edge panel.
for some reason this morning mine appeared like this :
Instead of showing 2 columns it was stuck on 1

[Q] S8+ display doesn't rotate - stuck in portrait mode

I have the T-Mobile S8+ (SM-G955U). It is NOT rooted. I pre-ordered my device and got it early. I've had no real problems with the phone until this issue cropped up a week or so ago.
The rotate option in settings has completely disappeared. See attached. How can I get it back?
rabilancia said:
I have the T-Mobile S8+ (SM-G955U). It is NOT rooted. I pre-ordered my device and got it early. I've had no real problems with the phone until this issue cropped up a week or so ago.
The rotate option in settings has completely disappeared. See attached. How can I get it back?
Click to expand...
Click to collapse
Have you tried a restart yet? That will fix a lot of little issues you might be having.
Edit:
Also, have you disabled any packages with Package Disabler Pro or any other app?
Yep, tried the "soft reset" option: press and hold the “Power” and “Volume Down” buttons on the device for about 10 to 20 seconds. No change. I'm reluctant to do a Hard Reset (traveling) until I return home.
I had been using Package Disabler Pro with only a few things disabled. Figuring that it might have been the cause of the problem, I removed both the app and the engine. The the problem remains: no way to enable the rotation.
And you tried to go to the three for menu send change button order and see if it's on the bottom (disabled) and fresh it back to the top of it is?
Sent from my SM-G955F using Tapatalk
rabilancia said:
I have the T-Mobile S8+ (SM-G955U). It is NOT rooted. I pre-ordered my device and got it early. I've had no real problems with the phone until this issue cropped up a week or so ago.
The rotate option in settings has completely disappeared. See attached. How can I get it back?
Click to expand...
Click to collapse
I had this exact same issue with my old Note 5
Out of the box (In my case) my rotate icon was missing from Notification bar. I also had no root or any tweaks etc.
I spoke to Samsung rep and they told me to try some Samsung Galaxy fix from their app store. This app did not help (forgot the name)
If you Google this issue overall its a common issue
with Samsung's devices.
It was a big issue way back i think with S6 (not sure Google it)
I reflashed my stock Rom etc.. nothing helped.
Anyway what i did was, download an 3rd party
rotate widget app, from Play store and it worked 100%.
Rotate icon would show up in Notification bar..!
As soon as i uninstalled 3rd party app, icon dissappeared..! So i just kept the
3rd party rotate widget
Maybe to can try same ?
Bottom line,
this is an old Samsung bug that affects
only small percentage of their device.
Good luck
Yep. Nothing is disabled. See attached.
rabilancia said:
Yep. Nothing is disabled. See attached.
Click to expand...
Click to collapse
Figured as such, but never hurts to verify the basics.
I remember their was an issue with some devices (S6 era) dropping quick toggles. Maybe try https://play.google.com/store/apps/details?id=com.xpe.app.quicksettings.manager
Not sure how much it costs, I bought it for my S6 a long time ago. It won't open on my S8 but maybe something similar can be found?
Sent from my SM-G955F using Tapatalk
Willcor,
Thank you VERY much!
I just downloaded this app:
https://play.google.com/store/apps/details?id=com.bitcreativ.autorotatewidget
It has solved my problem!
rabilancia said:
Willcor,
Thank you VERY much!
I just downloaded this app:
https://play.google.com/store/apps/details?id=com.bitcreativ.autorotatewidget
It has solved my problem!
Click to expand...
Click to collapse
Glad you have fixed issue.!
For me it was a very annoying and frustrating
issue. If i switched off 3r party toggle.,
Icon would disappear etc.
So just keep widget out of sight
(dock draw) and forget about it.
Good luck

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