Sudden erratic cell signal and mobile data? - ONE Q&A, Help & Troubleshooting

Hey guys I just started having problems with my OPO, I'm rooted and bootloader unlocked on 38R, Had the phone for about a month now and bam today a couple hours ago my signal ramps up to full would stay there for a few seconds and then drop to nothing, same for data, it would get a H+ signal and then by the time I go to check a website bam, back to no service. This just started happening today, I did nothing different with the phone at all. I did read around and I see people with somewhat similar problems to me but not quite. They seem to get problems doing a OTA or flashing roms which I haven't done yet.
I haven't dropped the phone or anything, this is really weird cause the phone actually got better reception of all the phones I owned previously. As I said, randomly started doing this today. Any help or suggestions would be appreciated.

Related

rooted G1 keeps losing service and not getting it back till reboot

anyone having this problem? started happening randomly about 2 weeks ago. seems to hapen once or twice a day.
I'm assuming that you've applied the most recent radio update? If not, then you'll want to check through some of the stickied threads above.
I get this a lot, I assume it's down the T Mobile and their shocking reception.
I've got a shortcut (anycut) on my home screen which links to the "Operator selection" page. Seems to be the best resolution as I can't be bothered to get it repaired..
I never lose reception.
johnprevite said:
anyone having this problem? started happening randomly about 2 weeks ago. seems to hapen once or twice a day.
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I am also experiencing this problem. I have applied the radio update but am still loosing reception. It is clearly not an issue of T-mobile reception because I will be at home and the phone is in the same place all day but looses reception randomly and has to be restarted to get it back (or sometimes works to go through operator selection). Has anyone found a good solution?
johnprevite said:
anyone having this problem? started happening randomly about 2 weeks ago. seems to hapen once or twice a day.
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Click to collapse
I don't believe this has anything to do with the builds. I had an rooted phone, and it did the same thing. Eventually, it lost signal, I did my usual reboot gig and the phone started looping @ the G1 screen. I received a replacement. Was yours one of the early/first shipments?
Z

Intermittant Signal Issues

I am currently running Ninja-0706, radio 26.06.06.30_M.
Intermittantly, my phone will drop out of H and start cycling through all the connections, edge, gsm, 3G etc. After cycling through, it will go to no connection at all where you see "no service" on the screen. And it will stay like that for several minutes, no matter where I am standing in my apartment, or even if i walk outside. Then all of a sudden, it will pick up H, full bars and it will stay like that.
So far, this issue has only happened a couple of times, within the past couple of weeks, and at my apartment. I have full wiped and flashed different roms, and reflashed the radio after the first time this happened, so this issue cannot be blamed on current said rom. This has led me to suspect that maybe there is an issue with the tower in my area. Twice I have called AT&T now about this issue. Both times they claim there have been no outages or issues with the towers in my area. They also claim that the closest tower to me is about 1 mile away, so there shouldn't be issues as such with a tower so close. I don't know anyone in my complex who is on AT&T to see if they are experiencing the same issue. So AT&T seems to think there might be an issue with the phone and i might need to do a warranty exchange. Any ideas before I flash back to stock and exchange it out?
While mine doesn't go that far, it'll cycle between H and 3G for no apparent reason.
Mine does weird **** sometimes, too, on Tue 04_11_M2 radio.
Just today I was sitting around browsing via WiFi, and bam, no signal. Most if the time it'll kick back in after a sec or two, but it stays like that until I intervene by toggling airplane mode, then, it'll be back to 3-4 bars or whatever.
Second time its happened over the last month, so no biggy.
In my house I get lots of signal variations overall, which I guess should be expected.
Well, my phone has done it twice since OP. I just flashed back to stock and downgraded to s-on. I'm going to see about an insurance claim.
Update: Just got off the phone with AT&T. They said that this issue would need to be handled by the warranty dept. So got back on the phone with tech support and they suggested that I go into an AT&T store and have the sim card replaced before they replace the phone, as the sim card itself might be causing this issue. It seems plausible because the sim card is needed for a connection to the network.

Poor conectivity

I have been having really bad connectivity recently. I have been having issues sending text messages, having slow data speeds, and really flaky reception. And all of these issues in places where I normally have no issues at all, in fact, I dont think I have ever really had issues like this before. Even when the phone says I have signal it still has issues some times. Being outdoors I dont seem to have issues sending text messages, but I still have poor data speeds. However, as soon as I went inside I had almost no reception to absolutely no reception at all. I know some of this could just be related to AT&T towers but my girlfriend is on AT&T too and hasn't had any issues sending messages, she has a "dumb phone" though if that matters. Other things I noticed as far as signal, it would sometimes have data connections shown, but sometimes it wouldn't show anything and under about phone it would say "mobile network is not connected".
I was on 11/4 CM10 when I started having the issues. Tried flashing a couple new MTD modems, checked APN settings, rebooted, wiped cache, airplane mode toggle, but none of that fixed anything. I did a one-click restore back to GB and wiped everything on my phone, internal SD too, then re-downloaded the 11/4 build and reflashed that. Everything seemed to be better for a while but then I noticed that I was having poor data speeds, issues sending messages, and poor signal again. Now I one-clicked back to stock GB again and didn't change anything and only downloaded a couple of apps that I use often to see if it was CM10 that was the issue, but once again I am finding myself with problems sending messages and very poor data speeds. Also, I notice sometimes that wifi connections seems to get dropped during usage and even though it still is connected it gives me errors.
At this point I'm not really sure what I should start looking into. Is is possible that the internal antenna is flaking out or got fried somehow? Or is it possible that it is on AT&T's side? That option seems most unlikely. I haven't dropped my phone or done anything recently that would seem like it would cause my phone to have these issues. Is there a way to test my phone to see if there is something internally messed up? Should I try getting a new sim? Anything else I can do to try and troubleshoot stuff? Any logs or anything you guys need to give me better ideas?
Thanks in advanced!
Edit: Well, in the process now of doing another full return to stock using GTG's method now. See if that makes any difference by the time I get cm10 installed again.
Edit 2: Decided to call the local AT&T store and apparently there had been a couple reports of connection problems but the lady seem a little surprised by how much I seemed to be effected. We'll see if they get that fixed soon and if that fixes my problems. Still having issues with wifi though...
Any ideas anyone? I'm don't know if the att tower is really sucking that much or if it's my phone. Beginning to think it's my phone more and more. Any suggestions please? I can't get an upgrade for another 2 months and this is getting really annoying not being able to use my phone as a phone..
Sent from my SGH-I997 using xda app-developers app
Bumping this thread cause its happening again.
It did seem to be slightly related to the AT&T towers being down because it went away after a day or so after talking to the local store. However, they said the outage lasted only 3 hours and I had issues for a couple of days.
Anyways, yesterday I started having these exact same issues, called AT&T and they said towers seem fine. Asked them about it maybe being my SIM card and they said that 98% likely it wasn't my SIM card. I might go make them replace my SIM card since we pay them obscene amounts of money each month. As far as the phone, it still has Scotts 11/4 CM10 build with the 11/18 kernel patch. Only thing that really changed in the phone physically was I just purchased a 32gb class 10 memory card. The one thing that makes me think it might be my SIM card is there are darker spots in a couple of spots on the gold plating where it looks like it makes the contacts.
Still looking for advice though.
TLDR; super flaky reception, I go indoors in most places and I loose all connectivity. I normally have completely fine coverage everywhere. No issues up until about 3 weeks ago.
I have had ATT for 10 years and have never had good reception indoors. Only reason I am still with them is Verizon is practically a dead zone were I live.
I ran Scott's CM10 and now Liquidsmooth and didn't notice any increase or decrease in signal strength.
Sent from my SGH-I997 using xda premium
The thing is I've been running cm10 of some variety more or less since it's early life and I haven't had issues. It's just on these certain days for certain reasons I have no connectivity in certain places. Most every other days I have no problem getting an H+ data signal and no problem sending or receiving messages in these exact same spots.
I just don't understand these sudden random losses of connection.
Edit: What do you know. Phone is back to normal functioning today. This is wierd...
Sent from my SGH-I997 using xda app-developers app

[Q] Broken modem after root/ROM?

At least that's what I think it was... I rooted, unlocked BL, and flashed a couple custom ROMs and radios on my VZW GS3. I tried JellyWiz, AOKP, ParanoidAndroid. I can't be sure exactly when, but at some point, I lost the ability to get a good signal.
I work in a basement where only Verizon gets service. I used to get 5 bars all the time here and was able to get 1X network coverage and stable WiFi. After rooting, ROMing, whatever, I couldn't get any signal at work (the big circle-slash symbol), was dropping WiFi like crazy, and at my house which is a good 4G area, I could barely get 3G and making a call was a hopeless endeavor. I would constantly drop calls, and the ones I didn't drop were so choppy that the person on the other end of the phone was completely unintelligible.
It should be noted that with each new ROM I flashed was a clean flash. I Odin'd back to stock everything to try to remedy the issue. Bootloader got relocked, baseband reset to stock, everything. I put this phone back to exactly how it was out of the box. The problem persisted.
I finally got a replacement phone and the problem is gone. Besides the fact that my VZW-using colleagues had signal the whole time, this new phone also gets signal.
Now I'm hesitant to tinker with this thing because I'd rather be on stock TW than have a phone that is non-functional at the two places I frequent most - work and home.
Does anyone have an idea what happened here???

[Q] Network Signal In and Out with Reboots

I searched and did not see anyone else experiencing this issue. I have a Black 32 GB stock rooted. It worked fantastic for about 2 weeks and then all of a sudden I noticed the following:
Day 1: No SMS received. I was on WIFI and had network signal in the notification bar but did not receive SMS that were sent to me.
Day 2: No Cellular Signal. I looked at the APN and it had disappeared. I attempted to add it again and reboot the phone and it wouldn't add. The phone began rebooting on its own and continuing with a bootloop after running for about 10 seconds it would reboot again. It did this throughout the day. I called Google and they had me do some soft and hard resets. After the soft reset the phone would connect right after startup then disconnect after 2 seconds and reboot itself. I hard reset the phone and relocked the bootloader and reinstalled factory recovery and it is still doing it.
Google has given me authorization for an exchange but I was just wondering if anyone had any ideas because I'd rather not be without a phone for 2 weeks.
BTW I am on Straight Talk
I had a similar issue
I had a similar issue. After a month of functioning normally, my Nexus(rooted using CFroot, stock ROM, T-Mobile) lost the ability to get reception. First, it showed network signal, but cell access was not functional. A few hours later, bars dropped to zero, and it seemed like I could only get reception in the strongest signal areas. I would get signal sporadically when driving, but never when I was stationary. The phone never had problems with rebooting though.
After spending a day trying to fix it, factory reset, relock, flashing a factory image, I called Google, and they warranteed the phone.
nebrando said:
I searched and did not see anyone else experiencing this issue. I have a Black 32 GB stock rooted. It worked fantastic for about 2 weeks and then all of a sudden I noticed the following:
Day 1: No SMS received. I was on WIFI and had network signal in the notification bar but did not receive SMS that were sent to me.
Day 2: No Cellular Signal. I looked at the APN and it had disappeared. I attempted to add it again and reboot the phone and it wouldn't add. The phone began rebooting on its own and continuing with a bootloop after running for about 10 seconds it would reboot again. It did this throughout the day. I called Google and they had me do some soft and hard resets. After the soft reset the phone would connect right after startup then disconnect after 2 seconds and reboot itself. I hard reset the phone and relocked the bootloader and reinstalled factory recovery and it is still doing it.
Google has given me authorization for an exchange but I was just wondering if anyone had any ideas because I'd rather not be without a phone for 2 weeks.
BTW I am on Straight Talk
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flmz said:
I had a similar issue. After a month of functioning normally, my Nexus(rooted using CFroot, stock ROM, T-Mobile) lost the ability to get reception. First, it showed network signal, but cell access was not functional. A few hours later, bars dropped to zero, and it seemed like I could only get reception in the strongest signal areas. I would get signal sporadically when driving, but never when I was stationary. The phone never had problems with rebooting though.
After spending a day trying to fix it, factory reset, relock, flashing a factory image, I called Google, and they warranteed the phone.
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It just seems so much like a software issue as opposed to hardware that it surprises me they are willing to warranty it... but I guess I'm not the expert.
How long did it take you to get your replacement phone?
nebrando said:
It just seems so much like a software issue as opposed to hardware that it surprises me they are willing to warranty it... but I guess I'm not the expert.
How long did it take you to get your replacement phone?
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I got a replacement phone pretty quickly. The phone shipped the day after I ordered the replacement, but YMMV.
Why do you think it was a software issue? The problem persisted after I switch back to a factory image. The replacement phone, running the same software does not have the same issue.
flmz said:
I got a replacement phone pretty quickly. The phone shipped the day after I ordered the replacement, but YMMV.
Why do you think it was a software issue? The problem persisted after I switch back to a factory image. The replacement phone, running the same software does not have the same issue.
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Click to collapse
That makes sense that it was a hardware issue. I guess it could be a faulty radio or something. I'm glad to hear you got your device shipped so soon. Did you end up having to pay shipping?
I ran a nexus 5 for about 4 days and went through two of them both having issues holding a signal. Both phones would start with LTE and then drop to 2g go to 3g and then 4g back to no bars and then 2g and 3g. I was stock all the way and I wish the nexus 5 worked better. It could be a software issue as when I took the OTA to 4.4.2 it became worse. All the areas I was in while this happened were areas that were supposed to be strong for 4g and LTE.
That said I I need a phone that is a bit more reliable even though I'm on T-Mobile. I switched to the LG G2. It has a better antennae and doesn't keep bouncing between modes when in various areas.

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