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Hello All!
New user to xda, and I really need help.
I got a Nexus 5 about 15 days ago, and it has worked perfectly fine...until now.
For some reason, I was playing a game and all of the sudden the nexus 5 screen just flipped, but apparently it is only the graphics, because the controls remained on the same place (which makes it even worse).
I tried turning off the phone and back on, but even the boot logo is upside down.
I am even wiping the data to reset to phone to factory image, and even the recovery screen is upside down.
Has someone got into this trouble and knows how to fix it?
PLEASE HELP!
clongan said:
Hello All!
New user to xda, and I really need help.
I got a Nexus 5 about 15 days ago, and it has worked perfectly fine...until now.
For some reason, I was playing a game and all of the sudden the nexus 5 screen just flipped, but apparently it is only the graphics, because the controls remained on the same place (which makes it even worse).
I tried turning off the phone and back on, but even the boot logo is upside down.
I am even wiping the data to reset to phone to factory image, and even the recovery screen is upside down.
Has someone got into this trouble and knows how to fix it?
PLEASE HELP!
Click to expand...
Click to collapse
What game?
Sent from my Nexus 4 using Tapatalk
There no way a game in android can flip the screen in recovery. The game must be a coincidence and the flipped screen a fault.
Send for repair IMHO
-----------------------
Sent via tapatalk.
I do NOT reply to support queries over PM. Please keep support queries to the Q&A section, so that others may benefit
Wow, even the boot screen? Do you have a picture?
And btw, the game couldn't have done that. As the guy above me said, it was just a coincidence.
Sent from my iPad using Tapatalk
rootSU said:
There no way a game in android can flip the screen in recovery. The game must be a coincidence and the flipped screen a fault.
Click to expand...
Click to collapse
The game was Candy Crush..
I restarted the phone and now the boot logo is the same circles but now there are lines across the screen with the same colors...
Looks like a got a phone with some display issues... fml
This is how it looks (and that's in the moment it looked the best)
clongan said:
This is how it looks (and that's in the moment it looked the best)
Click to expand...
Click to collapse
RMA I'm afraid.
No one yet with this situation? Is it possible that maybe the heat due to the sun might have caused this problem with the screen ?
don't worry
clongan said:
Hello All!
New user to xda, and I really need help.
I got a Nexus 5 about 15 days ago, and it has worked perfectly fine...until now.
For some reason, I was playing a game and all of the sudden the nexus 5 screen just flipped, but apparently it is only the graphics, because the controls remained on the same place (which makes it even worse).
I tried turning off the phone and back on, but even the boot logo is upside down.
I am even wiping the data to reset to phone to factory image, and even the recovery screen is upside down.
Has someone got into this trouble and knows how to fix it?
PLEASE HELP!
Click to expand...
Click to collapse
no need to worry u r still are in warrenty so just send ur phone back to lg if u r
rooted and ur bootlocker is unlocked theb plz lock it unroot ur device and do a clean factory reset
clongan said:
Hello All!
For some reason, I was playing a game and all of the sudden the nexus 5 screen just flipped, but apparently it is only the graphics, because the controls remained on the same place (which makes it even worse).
I tried turning off the phone and back on, but even the boot logo is upside down.
Click to expand...
Click to collapse
Maybe you're holding it wrong!.........Nevermind, that was Apple's excuse.............
Sorry, just couldn't help it.
BCSC said:
Maybe you're holding it wrong!.........Nevermind, that was Apple's excuse.............
Sorry, just couldn't help it.
Click to expand...
Click to collapse
LOL, that would be easy fix
Is it possible that the cause of the screen going that way is the heat of using the Phone as a GPS, holding on the dash of the car? maybe the heat made it crazy...
Hard to say. As someone else mentioned, if it does it in both recovery and fully booted Android, you have a hardware issue. It could be from sun cooking and damaging the gpu, I guess. It does seem that your best option is RMA.
Upside Down and Backward!
I've had my Nexus 5 since December and have been very happy with it. I just had the exact same experience, where a swipe (in WWF) flipped my entire UI upside down and backward. The UI didn't match input points either; to select something that was a little up and to the right, I'd have to hit a little down and to the left to make the proper selection. Top right corner equals bottom left corner, and so on...
Getting ready to start a return; did you learn anything?
clongan said:
Hello All!
New user to xda, and I really need help.
I got a Nexus 5 about 15 days ago, and it has worked perfectly fine...until now.
For some reason, I was playing a game and all of the sudden the nexus 5 screen just flipped, but apparently it is only the graphics, because the controls remained on the same place (which makes it even worse).
I tried turning off the phone and back on, but even the boot logo is upside down.
I am even wiping the data to reset to phone to factory image, and even the recovery screen is upside down.
Has someone got into this trouble and knows how to fix it?
PLEASE HELP!
Click to expand...
Click to collapse
screen flipped upside down and with lines all over
've had my Nexus 5 since December and have been very happy with it. I just had the exact same experience, where a swipe (in WWF) flipped my entire UI upside down and backward. The UI didn't match input points either; to select something that was a little up and to the right, I'd have to hit a little down and to the left to make the proper selection. Top right corner equals bottom left corner, and so on...
Getting ready to start a return; did you learn anything?
--------------------
Im having the same issue. I wanted to know what the results were after you send it to repair.
My nexus 5 is still under warranty (bought it in amazon.es, but I think the warranty is with LG directly), but Im afraid if they consider it as a broken screen they'll want to charge me 160eur or so from what I have read (the outer screen is in perfect shape).
I also found from other phones having the same issues that it could have something to do with the flex cable (usb). This at least I could dare repairing it by myself.
I did a factory reset, and even in developer mode is all flipped and turned upside down. The place were all the buttons are supposed to be remain as if nothing is damaged, so I have to guess were on the other side that 'key' should be. Very annoying.
Any thoughts?
Thank you.
Has anyone come across this before? I was watching a video on MX Player not too long ago, and it seems to have resulted in a permanent colourful static for the phone.
I can't really tell if it's doing anything, but when I go through the motions of resetting it or booting into bootloader, the screen does not change at all.
Interestingly the volume buttons are still working, and if I press the area of the screen where I think the buttons are (e.g., the back/home/programs buttons) I get the right vibrations. Which leads me to believe my screen is broken, and that it's a hardware fault. I'm hoping pretty hard this isn't the case, as my phone is only two months old and it was a replacement for a 6 month old Nexus 4 which had stopped charging.
Anyone come across this before? I'm hoping there's a kind of solution somewhere out there... To make matters worse I bought this phone via a parallel importer AND I'm currently overseas and won't be back till the end of January.
Sigh. Photo of screen is as attached - please forgive the terrible quality as I had to use my laptop webcam.
Thanks in advance, everyone!
jono_nz said:
Has anyone come across this before? I was watching a video on MX Player not too long ago, and it seems to have resulted in a permanent colourful static for the phone.
I can't really tell if it's doing anything, but when I go through the motions of resetting it or booting into bootloader, the screen does not change at all.
Interestingly the volume buttons are still working, and if I press the area of the screen where I think the buttons are (e.g., the back/home/programs buttons) I get the right vibrations. Which leads me to believe my screen is broken, and that it's a hardware fault. I'm hoping pretty hard this isn't the case, as my phone is only two months old and it was a replacement for a 6 month old Nexus 4 which had stopped charging.
Anyone come across this before? I'm hoping there's a kind of solution somewhere out there... To make matters worse I bought this phone via a parallel importer AND I'm currently overseas and won't be back till the end of January.
Sigh. Photo of screen is as attached - please forgive the terrible quality as I had to use my laptop webcam.
Thanks in advance, everyone!
Click to expand...
Click to collapse
Only time I've seen something like this was when my integrated graphics card on my desktop overheated, everything still worked, but colorful static everywhere. I'd let it cool down for a while, chances are it was pretty hot when it did that, and see if high temps might make it happen again.
I just had the same thing happen. Phone had been in my pocket and I had just taken it out to check the time maybe 10 minutes before it happened. The only difference with mine was I bumped into a table and hit the phone in my pocket. It does have a case on it and there is no sign of damage at all such as a cracked screen or anything. The static only lasts for a few seconds and thats right after I force it to reboot. After that it just goes to an all black screen. My LED indicator light is still flashing at me telling me I have an email though so I'm not sure what the deal is.
Were you able to resolve this issue? I too just experienced this issue as well and my phone is currently unusable. Thanks!
Do a full wipe as in wiping the entire phone and making it as if you just got it out of the box. if it persist RMA
Sent from my Nexus 5
Hi, I broke my screen (really bad smash) and had have this static on my new screen. The new screen was apparently fully tested. When using the slim port i can display on my TV and the digitizer works fine, its just this same colour static on the handset. I am now waiting for a replacement USB flex (it was a bit bent in the break) and i expect the new USB flex will fix it. If not then its a bad screen.
Will post the results when i get the parts
Fixed!
Hi,
My new USB flex arrived today. I installed it and found my screen is working perfectly.
The first pic is the same colour static that the op had.. Second one is the USB flex board / ribbon. Ebay for 20 Euro. Please remember that USA users are LG D820 and Europe/rest of works LG D821. I think its important for this part as the aerials connect here ans they are different in USA.
Good luck everyone
zeebo1111 said:
Hi,
My new USB flex arrived today. I installed it and found my screen is working perfectly.
The first pic is the same colour static that the op had.. Second one is the USB flex board / ribbon. Ebay for 20 Euro. Please remember that USA users are LG D820 and Europe/rest of works LG D821. I think its important for this part as the aerials connect here ans they are different in USA.
Good luck everyone
Click to expand...
Click to collapse
Hi,
sorry for reopen the topic but I really need to know if change de USB flex solve this problem
thanks
Static screen and freezing
Hi All,
Need help here with my 6 month old Nexus 5. It has been pretty good with no issues but since last evening, it started behaving weird. The chronological events are as follows
1. While browsing on Chrome some websites were not scrolling intermittently. This was only in the browser.
2. After about 10 mins of the above behavior the entire phone froze and didn't release itself. I had to force reboot by holding the power button down for about 10 secs. When the screen came on, it was the static screen
3. I again pressed the power button a couple of times but no use. Held it again for 10 secs, then phone rebooted and everything was fine.
4. Continued to use the phone and everything was normal until this afternoon, when the phone again froze while browsing a website
5. Since then the phone screen shows the static and if I press the power button once, the screen switches off and press again the screen comes on with the display showing properly. I can now only perform one touch which is registered and the screen freezes. If I switch off and on again the next screen / action is shown which is the action I did in the previous touch. Every time it registers one touch and I have to switch off and on again to see the next screen. Sometimes the phone just shows static and I have to wait a few seconds (30 sec) before using it again.
6. If I make a call to my phone, I hear one ring and then it is busy tone like I've cancelled the call. However the phone does not show the incoming call.
My phone has been intact and is well protected with screen guards and case. There is no physical misuse / abuse of the phone. I managed to shut down the phone and enter recovery. Here as well it only registered one touch, though the phone was processing and moving the next step. I somehow managed to initiate a factory reset through the settings, but no use.
Now in about 2-3 hrs the phone has become completely useless. I'm uncertain what the problem is, all my touch inputs are registered and processed. The screen just doesn't refresh to the next and requires a power off/on. I picked up this phone in the US and now in India. So I can't RMA the phone and I don't have warranty for this in India.
Any suggestion will be greatly appreciated.
Madzy said:
Hi All,
Need help here with my 6 month old Nexus 5. It has been pretty good with no issues but since last evening, it started behaving weird. The chronological events are as follows
1. While browsing on Chrome some websites were not scrolling intermittently. This was only in the browser.
2. After about 10 mins of the above behavior the entire phone froze and didn't release itself. I had to force reboot by holding the power button down for about 10 secs. When the screen came on, it was the static screen
3. I again pressed the power button a couple of times but no use. Held it again for 10 secs, then phone rebooted and everything was fine.
4. Continued to use the phone and everything was normal until this afternoon, when the phone again froze while browsing a website
5. Since then the phone screen shows the static and if I press the power button once, the screen switches off and press again the screen comes on with the display showing properly. I can now only perform one touch which is registered and the screen freezes. If I switch off and on again the next screen / action is shown which is the action I did in the previous touch. Every time it registers one touch and I have to switch off and on again to see the next screen. Sometimes the phone just shows static and I have to wait a few seconds (30 sec) before using it again.
6. If I make a call to my phone, I hear one ring and then it is busy tone like I've cancelled the call. However the phone does not show the incoming call.
My phone has been intact and is well protected with screen guards and case. There is no physical misuse / abuse of the phone. I managed to shut down the phone and enter recovery. Here as well it only registered one touch, though the phone was processing and moving the next step. I somehow managed to initiate a factory reset through the settings, but no use.
Now in about 2-3 hrs the phone has become completely useless. I'm uncertain what the problem is, all my touch inputs are registered and processed. The screen just doesn't refresh to the next and requires a power off/on. I picked up this phone in the US and now in India. So I can't RMA the phone and I don't have warranty for this in India.
Any suggestion will be greatly appreciated.
Click to expand...
Click to collapse
I'm getting the same issue. Tried soft and hard reset. Opened her up and seated all cables. The issue is still persisting. Is replacing the USB flex the way to go?
Hey I have a nexus 5 32GB and the screen started to do weird things and now it isn't working at all. Its the same in recovery mode also do I think that it's not a software problem.
I think there is an issue with the motherboard. Please help me out.
Thanks in advance.
nexus565 said:
Hey I have a nexus 5 32GB and the screen started to do weird things and now it isn't working at all. Its the same in recovery mode also do I think that it's not a software problem.
I think there is an issue with the motherboard. Please help me out.
Thanks in advance.
Click to expand...
Click to collapse
Most likely the flex cable
ふかつどう
Anyone seen this colored screen?. I have been getting this past 2 weeks when phone is charging and screen is about to turn off. I am on stock not rooted.
bullorbear said:
Anyone seen this colored screen?. I have been getting this past 2 weeks when phone is charging and screen is about to turn off. I am on stock not rooted.
Click to expand...
Click to collapse
Looks like the daydream function. You can turn it off in Settings>Display>Daydream
Sent from my Nexus 5 Unchained using XDA Free mobile app
Same thing, Screen now black. Won't turn on...
Hey everyone, I know that this is kind of late to the thread, but I have what I believe is the same problem as everybody else here. I had my Nexus 5 in my pocket for maybe five minutes, and in between the times that I put it in my pocket and took it out again to reply to a text, the screen went all colorful and static on me (Red tint, almost as if I had twilight on, but I didn't). I tapped the back, and the colors went back to normal, but the digitizer wasn't responding to touch. Then, It went black. No color, the speakers weren't working, neither was the backlight on the display. I took it apart, and figured its either the USB flex cable (which looked frayed), or the mainboard. If its the USB flex cable, then I know I can repair it. If it's the mainboard... well, as a sixteen year-old who has no current source of income, I'm out of a $400 phone.
Pictures attatched. Thanks!
rikudo said:
I'm getting the same issue. Tried soft and hard reset. Opened her up and seated all cables. The issue is still persisting. Is replacing the USB flex the way to go?
Click to expand...
Click to collapse
I took the phone the LG service center and the technician seemed to know this issue and immediately said that the USB flex cable needs to be changed. The entire fix took about 5 mins and the phone is working fine since then.
Sorry for the delayed response.
I hate to necro up this thread but I'm having similar problems to the op with my nexus 5. About two weeks ago I saw my screen get grainy just like the op and many others mentioned and then the screen went completely black. The screen still "turns on" but it's just black with the backlight on. I can hear notifications and other things and I'm hoping that all I need to replace is just the flex cable. If it's a problem with the logic board then I'm screwed basically.
Anyway that's my story. Bought the flex cable and it'll be here by tuesday so I'll find out then if I'm lucky or not. Fingers crossed.
pezkiln said:
I hate to necro up this thread but I'm having similar problems to the op with my nexus 5. About two weeks ago I saw my screen get grainy just like the op and many others mentioned and then the screen went completely black. The screen still "turns on" but it's just black with the backlight on. I can hear notifications and other things and I'm hoping that all I need to replace is just the flex cable. If it's a problem with the logic board then I'm screwed basically.
Anyway that's my story. Bought the flex cable and it'll be here by tuesday so I'll find out then if I'm lucky or not. Fingers crossed.
Click to expand...
Click to collapse
Hey man, did you ever try this out and get it to work? I have the same problem and was thinking of trying this out but wanted confirmation first.
Thanks!
Just wanted to post here to say that this thread just saved me a lot of money!
Had the same issue (static showing on the screen). Local phone repair shop told me it needed a new screen, without even looking at it(!), and it would be £120 + labour. Told them I would think about it, and came home and did some more research, found this thread. Ordered a replacement USB flex cable from eBay, and fit it by following a YouTube tutorial, and now the phone is back working fine. brilliant!
Thanks xda!
I had a problem where my screen looked like an old CRT TV with particles flashing all over on anything with a static dark background. Any ideas
Hoping this is something someone will have some insight on.
My phone is auto-rooted. I've been noticing that there's been a bit of a delay between pressing the power button and the screen coming out of sleep. However, I didn't think it was a huge issue.
Today I pressed the power button and stared at a blank screen for 5 seconds, before seeing this fuzzy pink and blue screen before the lock screen showed up. Tried the process again several times, same fuzzy screen.
Help, please! Thanks!
What method did you use to root. I'd flash it back to stock and see if you still have the problem. If you do its hardware related and you'll probably have to rma it.
jd1639 said:
What method did you use to root. I'd flash it back to stock and see if you still have the problem. If you do its hardware related and you'll probably have to rma it.
Click to expand...
Click to collapse
I used cf-auto-root. What should I be using to flash it back to stock?
This http://forum.xda-developers.com/showthread.php?p=47156064
If you have questions just ask
virgostar said:
Hoping this is something someone will have some insight on.
My phone is auto-rooted. I've been noticing that there's been a bit of a delay between pressing the power button and the screen coming out of sleep. However, I didn't think it was a huge issue.
Today I pressed the power button and stared at a blank screen for 5 seconds, before seeing this fuzzy pink and blue screen before the lock screen showed up. Tried the process again several times, same fuzzy screen.
Help, please! Thanks!
Click to expand...
Click to collapse
You should definitely send it back in for a warranty exchange. It is known to be a hardware defect. Several others has had this issue.
This issue isn't Nexus 5 specific. If you search the internet then you'd see ton of other phones with this exact problem. I have yet to read of anyone with a solution other than getting a new phone via warranty exchange.
Even if you change the screen the problem will still be there. I believe it may be a bad screen ribbon connector.
sent from my neXus 5
Hey guys, i'll try to explain the situation as best i can below, hopefully someone can work out what is wrong.
My phone is about 16 months old. About 2 months ago i dropped it twice within the space of a couple weeks. There were a few cracks along the screen, however it wasn't very noticeable and i wasn't going to bother having it fixed. The problem started a couple of weeks ago when i went to grab it out of my pocket, however i found out the screen was black and it wouldn't turn on. I don't really know how to describe it but it was acting very strange...
- The screen would have white/gray bars all over it then turn off, then it would do the same with very thin vertical lines that were white/gray/other colours...
- When i get the screen on, it generally turns off again within 30 seconds, however it can stay on for a few minutes.
- If the screen is on and i press the lock button, it almost certainly won't come back on.
- Restarting the phone or holding the power and volume button nearly always gets the screen to come back on. It often then restarts but turns off again shortly after.
- The phone is otherwise still working when the screen goes off; the notification light stays on and i hear messages etc coming through
- The backlight often stays lit, revealing a gray screen opposed from total black. Sometimes it does not stay lit however.
- When the screen came on it was often unresponsive to touch
I had the screen replaced yesterday by a phone repair shop and the phone is still not right. I have factory reset the phone and also wiped the partition cache. Other than that it is still not working. IT seems to be working better... The screen always seems responsive to touch when it is on, and it doesn't seem to be turning off as often. It generally starts up and works fine when i start up by holding the power button and down volume button together... However even still it sometimes just flashes up with a few thick white/gray and black lines on the screen..
Does anyone know what can be causing this and how i can resolve it? If you need any more information please let me know and i will try provide it. I could try get some pictures of what the screen is doing when i finish work. Thanks guys, i appreciate any input.
EDIT: I managed to get a pic of what i mean by the thin vertical lines all over the screen. This just appeared when i tried to restart the phone after it the screen had once again stopped working. The imgur link is gIFMGD6
Anyone have any ideas?
Hey, did you ever figure this problem out? My phone just started doing the same thing. Can't find much info about it.
angrysammich said:
Hey, did you ever figure this problem out? My phone just started doing the same thing. Can't find much info about it.
Click to expand...
Click to collapse
Yeah, i had the screen fixed hoping it would fix it, however that didn't work. Turns out it was the motherboard, don't know what was wrong with it in particular other than it was simply going faulty. Had someone replace the motherboard on it for $50 and have had zero problems since! Hope that helps you.
Thanks for the response. I tried replacing the screen too with no luck. Unfortunately the same place that replaced the screen said it would cost $400 to replace the motherboard!!! The phone cost less than that so it looks like I'm gonna buy a new one.
ClangaBanga said:
Yeah, i had the screen fixed hoping it would fix it, however that didn't work. Turns out it was the motherboard, don't know what was wrong with it in particular other than it was simply going faulty. Had someone replace the motherboard on it for $50 and have had zero problems since! Hope that helps you.
Click to expand...
Click to collapse
Hey guys. My wife's s6 just did something really weird and I have no idea how to fix it. Her screen seems to be glitched or messed up. I don't know how to describe it. When ever I turn the phone on the screen turns on for 2 secs but all the words and images are all over the screen and then the scree shuts off but the applications are still usable. I tried doing a restart but didn't work and I then tried upgrading it but also didn't work. I tried to kinda mess with the brightness but still nothing. We just got this phone like 3 weeks ago and it was working fine up to 20 mins ago. She hasn't dropped it or done any water damage. Can anyone please help me to see what is going on with this phone.
I cant provide photos because i am new user. If anyone know how i can get around this without posting 10 times let me know so i can show you the screen of my wifes phone. I posted a similar help post on android central with pictures if you need to see the screen.
You can try a full reset 1st. If it still persists then its most likely a factory defect. Return your S6 back to Samsung for warranty replacement.
burningfenix said:
Hey guys. My wife's s6 just did something really weird and I have no idea how to fix it. Her screen seems to be glitched or messed up. I don't know how to describe it. When ever I turn the phone on the screen turns on for 2 secs but all the words and images are all over the screen and then the scree shuts off but the applications are still usable. I tried doing a restart but didn't work and I then tried upgrading it but also didn't work. I tried to kinda mess with the brightness but still nothing. We just got this phone like 3 weeks ago and it was working fine up to 20 mins ago. She hasn't dropped it or done any water damage. Can anyone please help me to see what is going on with this phone.
I cant provide photos because i am new user. If anyone know how i can get around this without posting 10 times let me know so i can show you the screen of my wifes phone. I posted a similar help post on android central with pictures if you need to see the screen.
Click to expand...
Click to collapse
Hi, Please try the following,
1. Open the dialer and hit *#0*#
2. There will be different color options like red/green/blue. select each one by one and check whether the issue comes up somehow.
3. Then try using the phone in safe mode/factory reset.
If the issue still persists, then it is likely to be a hardware issue and please get it checked with samsung as soon as possible. :good: