I'm wondering if anyone else experiences this & if there is a possible fix. I recently upgraded from an ATRIX to an ATRIX 2. When I am on a call on the new ATRIX 2 & another call comes in it is nearly impossible to hear the call waiting tone unless I happen to be in a very quiet room. It is so faint that I've missed many important phone calls b/c I was already on a call & did not know about the call waiting until I hung up & saw the missed call notification. I did not have the same problem with my original ATRIX. Has anyone else experienced this or is it possibly a problem with my phone? I also notice the speaker phone isn't as loud as the original ATRIX & although that is a bit annoying I can deal with that.
When I receive a call and slide the green phone symbol to answer, the caller never hears my first hello or two, only hears me after a few seconds go by.
At first I thought it was network related but it has happened in a few other places too including bluetooth in my car.
Any ideas where I can look for the problem?
Phone is unrooted.
Thanks.
Actually, now that I think of it... I believe I might have this issue as well. I can think of a handful of similar instances where this has happened, but it took this thread for my mind to connect the dots. Time to do some testing...
Yeap. Same here. I learned to be quiet for a few seconds. But then there are some like my brother who would get irritated that he doesn't hear me as soon as he picks up.
I really want to say this is an AT&T problem. I have been wondering the same thing. This also happens to me. But not just this phone. All my phones for the past two years. Including my n5. And if you search this problem in Google it's common on our network. And across many phones.
i just got another n5, after having sold one a few months back. i also have a n4 i use for work. my biggest gripe (and i hope there is a fix for this now with 5.0) is that while talking on the phone, there is no audible beep/tone/sound from an incoming text, or email. this seems to have started with 4.2, and i was hoping it would have been addressed by now, but it doesn't look like it has. is there a setting somewhere so i can enable this function?
it is strange that this has been disabled. especially when i drive around a lot and talk on the phone (corded earpiece). i can't always be checking my phone afterwards for missed texts/emails.
nobody??? i've searched about everywhere i can, and can't find any news on this. that's strange. it's the same thing on my n4, as well.
Ok, so I've noticed something a little weird with my Nex (int. version).
When making or receiving calls, on either of my SIMs, there's like a sort of thudding noise, almost like something is knocking the screen. It's pretty quiet but noticeable enough during calls.
Through trial and error, I've discovered it seems to be volume related, almost like an audio clipping issue.
My first thought was that it was a hardware issue with the earpiece, especially as calls made on the loudspeaker are fine. But I discovered you can listen back to call recordings on the earpiece and when I do that, the noises are gone. So that pretty much rules out a hardware issue.
The next thing that crossed my mind was that it might be signal related, however the issues aren't present on the call recordings full stop, which pretty much rules that out too, as any audio imperfections caused by the signal would have to be present in the recording as well.
So I'm stumped, it only seems to happen within calls themselves. There's no obvious cause, either hardware or signal, so I'm wondering if it's software-related but I can't see how.
Has anyone else had any similar issues?
Yh I've been experiancing the exact same issue on my int version also. Its related to the volume like you said but it would be interesting to know if the chinese version has the issue or not.
I have the Chinese version. I'm not experiencing audio clipping. No thumps. No problem.
Any other with same problem here ?
i am facing same issue, but sometimes who calls me or i call someone they are listening Echo sound.
Anyone managed to solve this issue? I got my phone 3 days ago and this issue appears in most of my calls. Interestingly, it seems to work perfectly fine while I'm on the line and wait for the person to pick up.
I got same issue. How to solve this?
Hi there,
I'm one of the many that's been hit by the call quality issues of the Pixel 3. I use a Pixel 3 white with Tele2 in the Netherlands and I cannot make or receive calls when the problem hits. I also have the problem where I'll cut out every 20 seconds or so any people will tell me they can't hear me.
Restarting it fixes it temporarily and then it just goes on again. It's ridiculous. I'm on my second phone already.
I've found that when this happens, when I go to settings in the Phone app, go to calls and then call forwarding or additional settings, nothing loads. It may even say SIM read error. When I restart the phone, and I can make phone calls properly again, these settings load again. Seeing as these settings are loaded from my SIM settings, I have a feeling something with the phone reading the SIM isn't quite right.
Got T-Mobile NL and especially at home, most times, people can't hear me properly.
call quality
I'm on verizon, and when I call into work conferences from home, I get complaints that I sound like I'm underwater. I've tried disabling advanced calling and that doesn't change anything (was a recommendation in a Google forum). I haven't experienced dropped calls yet, but I don't make a ton of phone calls, so that doesn't mean much.
There are tons of threads like this talking about sound issues when calling. For me the only problem I have is when someone calls me they cant hear me on speaker phone until I turn that off and talk on the regular mic. I dont know why Google hasnt addressed it yet? Leads me to believe that it may not be a software issue that it is more like a hardware problem so they will just keep swapping them out until you are good or they are done swapping and your screwed.
Super-Veloce said:
Got T-Mobile NL and especially at home, most times, people can't hear me properly.
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Same here, if a call goes through. Usually it won't even connect
Archangel said:
There are tons of threads like this talking about sound issues when calling. For me the only problem I have is when someone calls me they cant hear me on speaker phone until I turn that off and talk on the regular mic. I dont know why Google hasnt addressed it yet? Leads me to believe that it may not be a software issue that it is more like a hardware problem so they will just keep swapping them out until you are good or they are done swapping and your screwed.
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It's so strange, it seems like a software issue. I got one replacement and it does it as well. But a restart fixes it and doing some of the cache clearing fixed it for me for 3 days. Now it's back again.
It would be nice if it were a software issue but it doesnt even seem to be on Googles radar to fix? If they just swap out enough phones for the next few months until the next phone is announced by Google, everyone will want the Pixel 4 and forget about these issues.
Legendhidde said:
It's so strange, it seems like a software issue. I got one replacement and it does it as well. But a restart fixes it and doing some of the cache clearing fixed it for me for 3 days. Now it's back again.
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P3 white / SIM O2 Germany. I have No problems.
The SIM card is not the problem. When I had my Pixel 3XL and my wife had a Pixel 3, we replaced both our SIM cards. This failed to resolve the issue with both phones. Go read the official product forums. Too many people have ruled that out.
After 3 months without the ability to make phone calls, the only troubleshooting step that worked was to returned the phones and get another model (Oneplus 6t). Calls have been crystal clear using the same SIM cards in all the same environments.
This is either a software issue, or a component issue. I suspect its a component issue. I would put money that there is a bad transmitter or chip-set in the phone. As someone who works with electronics on a daily basis, the intermittent nature of the problem follows the type of symptoms I see when a circuit is slowly building stray capacitance and has no way to bleed out extra potential. Similar to static electricity. This would explain why it goes away for most people for a brief period when they power cycle their phone. It would also explain why not everyone experiences it.
Google may be able to band-aid the hardware defect with software by actually cutting out HD quality on calls and fudging it, and most people won't be able to tell the difference. They might have the ability to power cycle and fulling resent a single component after each phone call. They did the same type of thing when the bottom speaker on the 3XL was buzzing at certain frequencies. They simply programmed the software to prevent the bottom speaker from playing sounds from within those frequencies. Most people aren't going to notice that one of the two speakers is slightly muted.
The only way to remedy this is to have 4g enabled at all times. Calls should then be using volte or HD voice and the issue goes away.
I anable 4g even when wifi is on and calls on both my Pixel 3 (Sold) and Mate 20 Pro are clear and rock stable if not a tiny bit tinny or raspy at the high end due to HD voice.
This is on EE Uk , but I would imagine is similar on cariers from other countries.
On a side note, with O2 I do not have this issue at all so maybe it's something to do with the frequencies or bands the mobile operator is using.
It is definitely not related to the SIM. I have replaced my regular SIM with eSIM on T-Mobile CZ and I still have this issue. I have even transferred my number from Vodafone CZ due to my contract expiring, and its still there.
Hoping after Android Q , this issue will shine [emoji848][emoji848][emoji848]
Sent from my Pixel 3 using Tapatalk
I have this issue too, updated to the Android Q beta in hopes this would stop it from happening - but it is still happening.
I can hear everyone perfectly well but they say I am breaking up or sometimes I hear terrible interference and the call is dropped. Tried all the troubleshooting steps.
One thing is I noticed if I am using hands free (car's bluetooth or the pixel headphones) the issue never occurs (so far). I am thinking the antenna might be interfered with while it's in my hand. Can everyone try using hands free solutions while not holding the phone and see if it persists?
Thanks
Factory reset and removal of certain third party apps seems to have fixed the problem for me
Div250 said:
Factory reset and removal of certain third party apps seems to have fixed the problem for me
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and now we need to know which are those "some 3d party apps"
please, thank you
Remove recently downloaded apps one by one , restart phone normally, then make a call to see if removing that particular app solved the problem. If not, continue until you do find that app. In my case, I had my suspicions on the two that I removed and that was it.
check SIM for scratches
My SIM card is scratched. Could the phone be damaging the SIM upon insertion?
I saw on another forum that their call quality issues go away when they use the headphones that come with the phone. So that would not be consistent with a SIM issue... hmm.