No Push Notificatiosn - Droid Ultra Q&A, Help & Troubleshooting

I'm troubleshooting an odd issue that I've noticed since installing the VoLTE update, but with increased frequency of late. The issue is push notifications are not coming into my phone except when I change data modes. I'm still connected to the Internet and all apps load and work correctly. I just don't get notified of anything (everything from Gmail to ESPN Fantasy to OKCupid etc.) unless I go into and out of airplane mode or switch between wi-fi and LTE. It's almost like there's some kind of strange strict power saving mode, but there isn't. I don't have any power management apps and battery saver in the stock settings is disabled.
I mentioned I'm on the VoLTE update. This is a consumer edition but rooted with an unlocked bootloader.
What I've tried so far:
I reverted to the previous 21.x... update since I didn't remember seeing the problem pre-VoLTE. I reverted to this update using an old TWRP backup including the /data area so everything should have been exactly as it was when things were working. Same symptoms.
I rebooted to safe mode with the hope of seeing if there is some kind of rogue power management app on my device. Same issue.
I noticed the connection indicator is orange, meaning that there's a problem connecting to Google services. I went into the Accounts area in settings and saw a couple of sync errors, but with unimportant settings like Ingress and Newsstand. I disabled the ones that were erroring out and got it to do a successful sync, but the connection indicator remained orange even though Accounts said all sync was working correctly. I even removed and re-added my Google account. Same issue.
I could try reformatting the phone but at this point I'm not sure that would even help me. It's so frustrating that nothing gets to me unless I check manually! (Thankfully, calls and SMS are still working normally, as far as I know.)
Any ideas/help?
Thanks guys!

Related

Suddenly stuck in airplane mode with an unflashed rom

Hi Guys
I have been using my Streak for ages now, and aside from rooting it I have not hacked it at all.
Yesterday I was trying to work out which app is draining my data so I installed a number of data loggers and droidwall (android firewall).
Aside from discovering that the ROM does not support logging data per-app, everything was fine. But this morning I had a phone call and after I hung up it rebooted and started in airplane mode and since then I have not been able to switch it back.
My SIM works in other phones, other SIMs dont work in this phone.
I tired rolling droidwall back: re-enabling all apps network access, disabling the firewall and uninstalling but that didn't change anything, I have also messaged the author but since it happened hours after I last made any changes I don't 100% believe it is at fault?
I can get wifi, but not gsm.
I have almost finished pimping it out I really don't want to flash the rom Do I have any other options?

Wifi connection connected but won't load pages

It said connected in the wifi setting and it shows bars but it just won't load any website in the browser .. anyone got a fix for this?
I have the same issue. Tried different combinations of restarting wifi, turning on/off cell data, on/off wifi calling, etc... all with no result. I've also tried on different networks (both public and private)-- it'd start working for a while and then all of a sudden stop and never work again.
Seems similar to the problem here: forums. t-mobile.c om/t5/T-Mobile-G2x/G2x-WiFi-DNS-issue-not-the-4G-switching-one/m-p/831439 (sorry there's a new user no link restriction)
Does anyone have any suggestions?
Thanks
coldest~~~ said:
It said connected in the wifi setting and it shows bars but it just won't load any website in the browser .. anyone got a fix for this?
Click to expand...
Click to collapse
is it specific to the browser or can you not move any data?
Idk, whenever I have had problems connecting to the tmo network, which is a separate issue.. it was always that wifi calling was still on even tho wifi was turned off. Every time I had probs w/ data on tmo network, it's been wifi calling.. Your case seems to be diff tho.
Is it specific to just your network or all other networks? Try shutting off wifi, reboot... then turn it on again? Idk.. just tossing out ideas.
Some found the root cause and I am posting his finding as I do have the same issue and can reproduce the error:
I think I have discovered a new WiFi-related bug in the G2x's software. I have witnessed this occurring on my phone, and have also reproduced it on a store demo unit. I believe it is unrelated to the switching-to-4G problem people are having with the My Account app, since it occurs even if I have set up the Google account on first boot after a factory reset.
The details of the problem are:
- Every so often, the phone randomly gets stuck in a state where it is not able to initiate any new connections that are made using a DNS name. Attempting to navigate to a web site, h**p://w*w.google.c*m for example, will result in a generic failure message.
- However, attempting to connect directly to an IP address instead of a DNS name works perfectly. For example, navigating to 74.125.225.16 will work fine and will load the Google home page.
- When the phone is in this state, using a DNS lookup tool such as "DNS Lookup" from the Marketplace *will* work, even when using the default DNS server address that the DHCP server is giving the phone.
- The problem has occurred for me when data is off and WiFi is on. I do not know if data being off is a requirement, since this is the way I usually run the phone, so this may be coincidental.
- Switching WiFi off and back on again will *sometimes* work to solve the problem, but sometimes will not. When this doesn't work, switching WiFi off, then switching data on, then back off again, and then finally switching WiFi back on again will occasionally correct the problem. However, I have seen situations where none of these things worked, and the only way to get DNS working again was to factory reset the phone.
- I haven't figured out the exact pattern yet, but this issue seems to occur when the phone has been inactive for a certain period of time. I have often discovered that the phone is in this state upon waking up in the morning after leaving the phone on the charger overnight.
- I have, however, found a method to reproduce the problem that seems to work fairly consistently:
1. Turn WiFi on, and data off.
2. Power cycle the phone.
3. When the phone starts up, start the browser and attempt to browse to w*w.google.c*m. It should fail.
4. Try to browse to 74.125.225.16. It should work.
Just wanted to get this issue in the forums to see how many others have been noticing the same thing.
I know that once the device has less than 10% battery it automatically turns the WiFi off to save battery power. Were the devices this was happening on have a low battery?
Fully charged. It even happens when pluged in with the charger.
My Wifi wouldn't even work if I froze it with Bloat Freezer. It has to run in the background for wifi to work. I found that Wifi can get really inconsistent with it disabled.
smartloom said:
Som
- I haven't figured out the exact pattern yet, but this issue seems to occur when the phone has been inactive for a certain period of time. I have often discovered that the phone is in this state upon waking up in the morning after leaving the phone on the charger .
Click to expand...
Click to collapse
Same problem here. After about 30 minutes of being idle, as soon as I pick up the phone it tries to connect 2g/4g. The log are saying theres no connection, so it appears that wifi its going to sleep and not waking up so android is trying to connect 2g/4g
Really starting to be a pain
I have frozen the bloat, and I think the problem is getting worse.
Toggle airplane mode is a quick workaround to get wifi to wake up
Sent from my LG-P999 using XDA App
Same thing happened to me, I did 2 factory resets, and it seems it has been fixed, don't really know what causes it.
Sent from my LG-P999 using XDA App
This may or may not be related, but...
It looks like I found a hacky fix for the dns/wifi/4g bug: install "Set DNS" from the market.
Now when I go into market, and display my downloaded apps, it jumps from wifi to 4g then back to wifi as it should, fast.
Whether or not it should even do go to 4g is debatable, all I can say is my 2 Galaxy Tabs had the same behavior.
If everyones connectivity issues are really due to the DNS settings getting wiped out, then this will work around the problem until I/we find the location of the actual bug.
Would you guys having this problem also post it here?
http://www.lgforum.com/forum/boards/general/lg/topics/g2x-wifi-problems
Thanks.
I figure the more people that post there, the more the chances are of LG fixing it quickly.
Work around:
enable airplane mode
reboot
enable wifi
wait a few seconds after the wifi connects, background crap stops
disable airplane mode.
The set dns app looks like a winner. Haven't tried it but that's what's
wrong.
The freezing and other suggestions are all useless crap.
Updates...
I did a factory reset and installed JuiceDefender (I don't know which one worked) but it seems to be all fine now... will update if things become problematic again
I've been having this problem as well. I've always been able to fix it by toggling WiFi off and back on again. I downloaded SetDNS and when it happened again last night I tried that and it worked great.
Glad to see it's a software problem and not a hardware problem.
same problem here. hopefully it won't happen in cyanogen mod
boylan said:
Work around:
enable airplane mode
reboot
enable wifi
wait a few seconds after the wifi connects, background crap stops
disable airplane mode.
The set dns app looks like a winner. Haven't tried it but that's what's
wrong.
The freezing and other suggestions are all useless crap.
Click to expand...
Click to collapse
This fixed the problem, at least until the next time I reboot my phone
How do you use SetDNS? This software bug in G2X reboots my router (DGL-4500) sometimes.
Question bout SetDNS app
Does the phone have to be rooted to use the setdns app? I try to use it but it says "Cannot get root. App will not function."

AOKP JB 4.1.2 Mobile data dropping and not reconnecting

I’m currently using AOKP Jellybean 4.1.2, the supposedly stable, reliable milestone version found here: http://forum.xda-developers.com/showthread.php?t=1804223
I'll try to be as thorough as possible in hopes that someone will respond and know what to do. I apologize in advance for being long-winded.
I didn’t have any issues last night when I first flashed the rom. I was able to watch youtube videos using the mobile data. I was also able to turn on wifi to sync some files from my dropbox to my phone, and then turn off the wifi with no issues. However, today after connecting to a wifi network to download a few things and browse the web, I disconnected from the wireless network and the mobile data curiously did not start up again. I DO have cellular service (3-4 bars), and I can make phone calls and check my voicemail by pressing and holding 1 on the keypad, but my mobile data doesn’t work. I looked around for some solutions, and I've since restarted my device several times, tried toggling airplane mode on and off, and did several combinations of reboots with airplane on/off and no dice.
Everytime I use the toggle in the notificaton bar area to turn off wifi, my internet connection goes with it. It says “no internet connection” in the notification background at the bottom of the screen. Once I turn wifi on, I get my internet back and it says “at&t” at the bottom, but I don’t actually get mobile data because apps like “At&t Visual Voicemail” which require mobile data to function don’t work.
I tried flashing the 1.85 radio to see if it would connect to mobile data, and same issue persisted after reboot and dalvik/cache clean. After that failed, I flashed the 2.20 radio + RIL zip files seperately (which is what I understand came with the rom), and still no dice.
For reference, my HTC One X was rooted with 1.73 firmware (I never tried to update it until last night). I did the CID spoof method to unlock my bootloader, and installed the newest version of TWRP on it. I flashed the rom and the gapps package. I used TiBu to restore program settings and a handful of my out of market apps, and the rest of my purchased apps downloaded automatically from the market after connecting with my google account. I had literally just finished reinstalling the last of my apps today via wifi when this issue started to happen.
I'd really prefer a practical method of getting this fixed that doesn't involve starting over with a fresh rom install. Reflashing at this point would be something of a nuisance since I don’t have much free time to begin with. And hey, it took a long time to load up all of my apps just right
However, if there is no other fix that anyone is aware of, I guess I could reflash or in the worst case try a different rom. It’s a shame because the rom otherwise is really smooth and runs great on the phone, in addition to not using a whole lot of resources and having a decent battery life.
Thanks in advance for any suggestions and solutions.
Here is an image of my battery drain screen showing what my mobile data is supposedly doing despite not being able to get a true data connection. Even with my wifi off, there is supposedly medium mobile signal.
And attached is another image of what happens when I turn my wifi off. I pulled the notification pane down and you can see that it says "no internet connection" at the bottom. Also, you can't really see it in that cap, but the mobile data bars behind the notification area are colored white, and there isn't any "H+", "4G", or "LTE" notifiers visible.
Edit: Attached a third image showing the "white" signal bars (i.e. no data connection). Yes, my mobile data is turned on, and I'm obviously not in airplane mode.
I figured it out eventually for anyone interested... Apparently the APN were not set. They existed on the APN list but were not visible due to a glitch in the ROM I guess. I had to add a custom APN and then the other ones suddenly appeared.
Thanks anyway.
Sent from my HTC One X using xda app-developers app

[Q] No Data and Wifi data transfer (but connected))

Hi guys,
I'm using moto g for about 2 weeks and everything was fine until yesterday. I will try to explain what I've chronologically. My phone isn't rooted. Android 4.4.2, 174.44.9.falcon_umta.Retail.en.GB, KLB20.9-1.10-1.9
For last few days I was testing some battery stretching apps, such as Juice Defender, 2x Battery, GreenPower and maybe one more, but I don't remember the name.Finally I've bought Juice Defender Plus as that app was something that I needed (control mobile and wifi in an intelligent way, but that's not the point). Before JD I've uninstalled other battery aps (but without reverting their settings to defaults). Then I've installed JD, configured it and started to learn JD with my wifi network, whatever.
Next day I went to work and I'm not sure if mobile network was working or not, but wifi network was ok. Updates, synch, etc. was working well. I've installed 2-3 new apps (don't remember, but it was camera360, total commander with few plugins, and maybe something more). Then I've left wifi network, entered car and connected with mobile network. From this point everything stopped to work. There was no connection to any site, no synch from google, weather, and so on. Icon on top of the screen informed me that connection is online (with H or H+, sometimes worse, but probably it doesn't matter). I've tried to connect with many apps to Internet, but none of them succeeded... I thought that maybe there is something wrong with mobile and after that, when I get back to wifi coverage, everything will rise and shine.
Unfortunately when I get back to wifi zone, phone found new network and connected to it. It doesn't matter what network it is, because few days ago I was working with that wifi net and more on that, laptop connected to that network works like a charm. As I said, connected, data transfer in 3g watchdog shows very little net usage (about 200-300B/s). Can't load web pages, can't sync. The same behavior as in mobile, there is connection, very little data usage, but nothing more, no web pages, no sync, etc..
I've restarted phone many times, entered in airplane mode, removed, cleaned and inserted back the sim card - none helped. I've checked ip, gateway and dns which came from dhcp router in wifi network. Everything was fine, addresses were the "same" as my laptop (beside ip address, which was different). I've checked what's up with JD, then I've disabled it, uninstalled..., checked transfer limit for mobile, turned on and off mobile, wifi in many ways. Checked proxy in browser (chrome).
The result was always the SAME.
in chrome: entered address, page starts to load, nothing shows and stalls, after a little while (tens of seconds) there was a message telling me something like: page is unavailable (I can't remember the right message).
in gmail: sync lasts forever, when I send email (to myself) it popups message about sending, but it disappears in a while, a no new email...
other apps, for example, weather on main screen, sync could last to eternity, and no new data.
Today, after whole day without wifi coverage I went back to wifi zone and tried to connect to it... and all emails, sync, whatsup and so on, updated. I think that, I didn't change nothing, but why wifi started to work? I don't know.
I've checked if mobile Internet works as it should, but without any positive results. In mobile there is the same problem as for a last 2 days...
Does someone know any solution to my problem?
PS: I've even tried to enter ip address of wp.pl host, and then phone redirected me to address: 194.9.223.70/ns/cs/deny.html?trx=...something&tpd=3&ts=somenumber&sid=HTTP_DRSTD&url=...mobile[dot]orange[dot]pl
Are you able to send & receive calls? Have you checked your APN as well? Wondering if one of the apps you've tried has changed a setting or set itself as some kind of proxy that your phone's still trying to use even though you've uninstalled it.....not sure......had a similar experience when I tried out a firewall app & removed it without disabling the settings it applied. Can't think of anything else, sorry mate
Sent from my XT1032 using Tapatalk
samanderson said:
Are you able to send & receive calls? Have you checked your APN as well? Wondering if one of the apps you've tried has changed a setting or set itself as some kind of proxy that your phone's still trying to use even though you've uninstalled it.....not sure......had a similar experience when I tried out a firewall app & removed it without disabling the settings it applied. Can't think of anything else, sorry mate
Sent from my XT1032 using Tapatalk
Click to expand...
Click to collapse
Yes, sms and calls works fine. APN is okey, moment ago I've sent configuration sms for internet apn from my operator. I know that it could be one of my apps, which I've uninstalled, but I don' know which one it was .
Might be worth checking device administrators in settings as well just in case the culprits there? Good luck
Sent from my XT1032 using Tapatalk
samanderson said:
Might be worth checking device administrators in settings as well just in case the culprits there? Good luck
Sent from my XT1032 using Tapatalk
Click to expand...
Click to collapse
Checked that, there is only Android device manager (sorry, maybe there is another translation, I'm not using EN lang in my phone) enabled. The rest dev admins are disabled.
Factory reset. That way you start from scratch and if still a problem you can rule out any apps or incorrect config etc. Its the easiest way to narrow down the issue.
scott_doyland said:
Factory reset. That way you start from scratch and if still a problem you can rule out any apps or incorrect config etc. Its the easiest way to narrow down the issue.
Click to expand...
Click to collapse
maybe it's the easiest way, but I think it's not an option if I want to know what was wrong...
Sounds like one of the apps is the problem, as you already suspect. You may have to concede and do a factory reset:
Settings > Backup & reset > Factory data reset​
Please make some effort... factory reset is not the first thing to do when sth is wrong.
hardtmuth said:
Please make some effort... factory reset is not the first thing to do when sth is wrong.
Click to expand...
Click to collapse
I suggested a factory reset as this then rules out all apps and config you have setup. If the problem still happens after a factory reset then you have narrowed down the problem a lot. Possibly it will just fix it though.
However if you want to find the cause of the issue then factory resetting is not the best thing to do as you say. But you seem to have installed a whole bunch of apps in a short space of time so even if you find the problem I doubt you will be able to find out why it happened, ie which app caused it.
You will maybe fix it but never know what caused it or how to prevent it again.
If you factory reset and it fixes it you can take things more slowly this time, is install apps and configure more slowly until you hit the problem, then its easier to see what caused it.
As there was no chance to get other suggestions than "do factory reset" , I've made factory default. Unfortunately, without any change in my problem. Right now wifi works fine, but 3g/data is dead. I've checked my sim card in another phone and 3g/data didn't work too. So I've called to my telco and heard that everything is ok, but probably my sim card is damaged and that's why my data connection is dead. I will try to get new sim card tomorrow.
hardtmuth said:
As there was no chance to get other suggestions than "do factory reset" , I've made factory default. Unfortunately, without any change in my problem. Right now wifi works fine, but 3g/data is dead. I've checked my sim card in another phone and 3g/data didn't work too. So I've called to my telco and heard that everything is ok, but probably my sim card is damaged and that's why my data connection is dead. I will try to get new sim card tomorrow.
Click to expand...
Click to collapse
So those of us suggesting a factory reset were correct then. Had you not reset you would have spent wasted time trying to fix what now appears to be a sim card error. Possibly best not to tell people to 'make an effort' when they are trying to help.

Question Strange network behaviour

Hi guys,
I have a very strange behaviour of my P7P.
When I activate the flight mode, the displays shows the corresponding logos. But I still have internet connection via mobile network.
When activating Wi-Fi, the connection switches to Wi-Fi.
The phone is not rooted but I installed Tasker and toggled flight mode dependent on the location an also did this with Wi-Fi- Therefore, I installed Tasker settings (old version as proposed by Tasker developer to be able to switch Wi-Fi).
Additionally, I installed aodNotify. The rest of the apps is pretty much normal (banking, wallet, some games, nothing specific to mention).
For some time, restarting the phone led to a not connecting mobile connection but this is working now.
I already reset the network settings without any benefit.
Is there anyone with a similar experience or hint how to solve that strange issue?
Best regards,
Matthias
One thing to add: When restarting the phone in the state of flight mode being enabled, I can't get any mobile network connection afterwards no matter what I try.
Only by starting the phone again, it will be possible to connect again.
Just tried what you wrote here, and I can't reproduce your issue, are you sure you have internet connection, or is the phone showing cached info?
Sounds like you need to factory reset the phone, and or ensure you are running the latest firmware.
I also thought about cached info but ensured it was not. I received (new) mails, messenger messages from WhatsApp and Threema and other stuff.
By checking the IP, I saw that the mobile connection was the problem. The Wi-Fi was disconnected.
Ich flashed to the BETA program, that didn't solve the issue.
So I factory resetted yesterday and everything is fine now.
I can only imagine that my old Tasker settings somehow mixed things up and caused that behaviour. But I was not able to find out what it was exactly.

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