[Q] WiFi Issue - Nexus 5 Q&A, Help & Troubleshooting

Background:
A week ago, I flashed the Lollipop Developer Preview onto my Nexus 5. I am also in High School, and my school offers WiFi. When I went to school the morning after I flashed it, I was having some trouble with the WiFi. I usually open up Chrome and go somewhere basic (google.com) because the school WiFi will block everything and automatically redirect you to an authentication page, where you would sign in with your student ID and password. What would happen was I would try to connect to the open, unsecured SSID, my phone would connect to it, but would leave a little exclamation mark next to my WiFi indicator. I did some research on that and found that it was because my phone wasn't detecting an active connection, and was switching me back to Mobile Network thanks to the new Lollipop feature. Which means that when I would try to get redirected to the Authentication Page, it would use Mobile Network and successfully bring up whatever URL I threw in there. I searched some more on Google, XDA, and various other Android forums, to no avail.
So, I figured it wasn't the worst thing in the world, and decided to go some time without WiFi while sticking to my Mobile Network. After a couple of days, the WiFi issue seemingly resolved itself. I'm not sure if it was because of something I did, or whatever else. I used the same SSID, same URL for redirection, same browser, same everything. I didn't care, it was fixed. And I thought that was the end of it.
Fast forward to now:
Last night, I flashed the official stock image, straight from Google. I thought the issue I had the week prior was a bug that would've been fixed. To my surprise, I get to school, and sure enough, the same issue as a week before. I am, obviously, going to wait and see if it fixes itself again, but the issue sparked curiosity, and now I have to ask...
What would cause this?
What are some possible resolutions to this?
Is this something Google didn't think of when designing 5.0?
If anybody has/had the same issue, I would love to hear about it. Any help or tips/resolutions are appreciated.
Thanks,
206003

Update:
I'm not sure what happened, exactly, but upon coming to school this morning, I noticed that my WiFi works and the issue is gone. Though I'm glad, I'm still not sure why this happened. Any answers?
Sent from my Nexus 5 using XDA mobile app

I read here on the Nexus 5 site) that Lollypop has a problem when on channel 12 and higher on wifi. Might be your problem.

That's what I thought too. So I downloaded a WiFi analyzer and tried to connect directly to a channel 1 connection. It didn't work. I tried a channel 6 connection, which still didn't work. Any other ideas?
Sent from my Nexus 5 using XDA mobile app

I don't think you can do it that way. I think you will have to actually go into the school router and make the changes on the router. You will need password and permissions and I doubt that school will give it to you.

The WiFi analyzer I used showed me the available channels for the SSID, along with the channel number I was connected to. None of the channels worked.
Sent from my Nexus 5 using XDA mobile app

Same problem. Whenever I try to reconnect to any WiFi, it shows an exclamation mark. To make it work, I have to either switch airplane mode on then off, or forget network and setup again.
This happened ever since upgrading to Android Lollipop without wiping data. I am rooted if that matters.

Any updates? Changing channels is far from a feasible solution.
I found a better temporary fix. Once connected to WiFi, you disable data until the exclamation mark is gone, and then re-enable it.

I'm still not too sure what the fix is. Like I said, time solved my issue. I am still curious as to what it is though, so any input is appreciated.
Sent from my Nexus 5 using XDA mobile app

After a while, the problem reappears so I keep mobile data disabled while on WiFi. You can automate that with Smart WiFi Toggler. Problem pretty much solved.

Yup. Problem reappeared. When I try to disable mobile data and connect again, nothing happens. I still have the exclamation mark.
Sent from my Nexus 5 using XDA mobile app

Here's how I do it:
Connect to WiFi > Disable Mobile Data > Surf the Internet > Exclamation mark disappears.

Android 5.0.1 seems to have fixed the issue for me.

Greetings.
I had the same wifi! problem with everyone and when i looked at my router's settings i noticed that there was no dns selected in the router. not from isp, not manually, nothing. So i just checked dns from isp and voila.
hope that helps someone.

Related

Captivate WiFi issue?

My captivate has a problem. It'll connect to WiFi no problem. Unfortunatly, after a while (could be anywhere from long 30 seconds to a few minutes) the WiFi stops sending data. I have to disable/reenable wifi to get it to work again. It still says connected to network, it just won't receive data.
Anyone know of this happening, have a fix, or maybe what I should look for that might be causing this issue?
I disabled recently installed running apps, no help.
I did try a speedfix last night, and it was unsuccessful, and I uninstalled it. Didn't test enough after that to know for sure if it was the issue, but I don't think so.
It was like, I was going through google reader, started a youtube vid, paused it, restarted it, and it wasn't loading. Just wouldn't load. That's when I think the problem started, and I haven't installed anything since then, that i haven't disabled/uninstalled.
Have you tried flashing the stock OS. Maybe this will help. My wifi has been solid so far but i will see if i get a problem like yours. Try reflashing. If it doesn't work post back.
Sent from my SAMSUNG-SGH-I897 using XDA App
I have the exact same issue on enterprise class cisco wifi APs. The only difference is the symptom is immediate, and not after an interval of time.
Sent from my SAMSUNG-SGH-I897 using XDA App
abezapata said:
Have you tried flashing the stock OS. Maybe this will help. My wifi has been solid so far but i will see if i get a problem like yours. Try reflashing. If it doesn't work post back.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
I'm thinking of this, but I don't know...
I have my music on my computer, I have my .apk's in a folder and my market synced with appbrain. Anything else I need to do? Will appbrain reset, and make me go find and reinstall everything?
What about the apps that I paid for, what happens to them?
Would be my first flash, and I'm thinking about flashing one of those I9000 roms, but that would be a last ditch effort. I really hope to avoid this.
jhannaman82 said:
I have the exact same issue on enterprise class cisco wifi APs. The only difference is the symptom is immediate, and not after an interval of time.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
It's an AT&T U-verse router, and only started a few hours ago, as near as I can tell.
I experience the same phenomenon of dropped wifi, and it occurs at any AP, but I have an interesting twist.
One time out of twenty when I start wifi, the 3g icon doesn't go away, but stays up on the status line with my wifi icon. On those rare occasions, my wifi stays solid for days. Unfortunately, it's random and rare.
same issue
My Wifi stops sending data and the 3G still shows. Sometimes restarting the router helps and sometimes nothing helps.
For anyone that might find this later, turns out (after two rom flashes) it was the router. I found this out when connecting my laptop to it. Surprised the captivate didn't admit it lost connection though.
I wish that were the case for me. My Captivate stays connected, but stops receiving at many different APs--Home, Starbucks, airport. I need a solution or a Scotch.
Peter
I had this exact problem, I tried a factory reset and it was still broken. I exchanged my phone and now it works perfectly holding a signal (except for enterprise 802.1x ap's which are known to be broken). (Also if you run dd-wrt check your logs for "deauthenticated due to local deauth", there is a problem with the wpa/wpa2 modules in either android or dd-wrt that they are not compatible with each other).
I actually found this searching for a solution to my own issue with WiFi. I actually fixed it while I was reading this. Unfortunately I have AT&T DSL with 2wire Modem. I went into the setting and setup MAC filtering and assigned it it's own IP. It has worked flawlessly for the past hour. I know this probably will not help when at other locations but at least at home I have a good connection.
VooDooVonz said:
I actually found this searching for a solution to my own issue with WiFi. I actually fixed it while I was reading this. Unfortunately I have AT&T DSL with 2wire Modem. I went into the setting and setup MAC filtering and assigned it it's own IP. It has worked flawlessly for the past hour. I know this probably will not help when at other locations but at least at home I have a good connection.
Click to expand...
Click to collapse
Same router type as mine that lost it originally. Interesting, wonder if there is a connection? Or random coincidence.
I'm having a wifi issue as well, but not to the extent others have.
I connect fine, but it appears as though my data download speed is capped at <2mbps for both wifi and 3g?
My wife's iPhone is getting download speeds of over 10mbps on the same wifi network and >3mbps over 3g.
Is it worth flashing back to stock? or is this a known issue?
I'm running stock JH3 with SRE 1.2.1a with lagfix
I have this same issue and it's really random. Running JH2, sometimes it works on wifi, sometimes it doesn't. Sometimes disabling\re-enabling wifi fixes it, but rebooting the phone always fixes it. Really frustrating...

WiFi *profile* keeps getting disabled?

I've noticed that the profile for my home wifi network keeps getting disabled. Usually, I'll leave for a bit, then come back and about half the time it never reconnects. When I go into the wifi list, it's marked as disabled. I enable it and it works fine from that point unless I leave again. It's my understanding a profile will get disabled when it cannot connect to a network for some reason, but clearly it can. My G2 and SGS never have this problem. Is this a setting somewhere? Thanks...
I am having this same issue. I dont know how to fix it
This is more serious than I realized! I just got disconnected randomly even while staying in perfect coverage. Not only does it disconnect, but it DISABLES the connection and won't reconnect again unless I manually tell it to. I rely 100% on WiFi calling while home and now I'm missing all kinds of calls and texts because WiFi is disconnected...
I'm hoping this is just is a software issue that can be resolved pretty quickly, officially or unofficially...
This phone has like 10 legit problems already. Tmobile needs to hurry up with the updates or the refunds will kill them.
It might help if you talk about the router you're using. I have a Netgear N600 and haven't had any Wi-Fi issues either connecting, staying connected, or automatically reconnecting. Bluetooth on the other hand...
BarryH_GEG said:
It might help if you talk about the router you're using. I have a Netgear N600 and haven't had any Wi-Fi issues either connecting, staying connected, or automatically reconnecting. Bluetooth on the other hand...
Click to expand...
Click to collapse
It's a Linksys WRT610N. Very modern and very stable router. There's no reason this phone should have any problem with it. I literally have a G2 and SGS sitting side-by-side with the G2x and only the G2x has this problem. The SGS is Froyo and the G2 is Gingerbread. I also have a slew of other wireless (on both 2.4ghz and 5.8ghz bands) and wired clients connected that all have zero issues. I don't know why it would work on one router and not the next...
Are you using WPA2-AES encryption or something else?
zaventh said:
Are you using WPA2-AES encryption
Click to expand...
Click to collapse
Yes. And you're right, the phone is very temperamental across a number of areas.
Did you set up your wifi to never go to sleep? Cause if you havent - it disconnects every time you turn off the screen.
In order to do that, go to Settings=>Wireless & Networks=>Wi-Fi Settings=> click on the "menu" button on your phone=> Advanced=> Wi-Fi sleep policy=> and choose Never.
I did that, and my wifi calling is flawless ... and I rely on it pretty much all the time that I am at home (thanks for that stupid t-mobile signal)
I have the same issue and the setting I have by default to Never go to sleep... Also, has nothing to do with router as any of my other phones have this issue including Nexus One.
Did by any chance any of you with this issue restore some Titanium Back-ups? Because when I restored mine from a back-up of my 1st G2x (exchanged) I also restored the previous wi-fi settings and after that the wi-fi wouldn't work correctly. I did a factory reset and it fixed the problem.
Edit: If all else fails, then try a factory reset. I know it sucks, but it could fix everything.
Sent from my LG-P999 using XDA App
I'm having issues with this as well. Wifi set to never sleep, I haven't restored any apps. I constantly lose connection. I've tried the factory reset thing etc. and it doesn't help.
I can connect to my wireless g Linksys access point but not my airport extreme ... my Linksys is open my ape is not(I realize I wrote ape LOL)
Sent from my LG-P999 using Tapatalk
WiFi seems to be losing dns services
I have the same WiFi problems and while a factory reset clears the problem
temporarily and changing the WiFi sleep setting to never is an immense help
once it's gone off-line I can't get it to come back.
I have noticed that if it has a cached dns lookup to an ip address that that
ip address is still accessible. So if you can get OTA data live, look up google.
Switch to wifi, google is still accessible and you can do queries but you can't
click through on the links because the dns lookup fails.
I've fiddled with killing myaccount, suggested elsewhere, without success.
Unless there is some robust configuration change that pops up soon I suppose
I'll have to return it...
boylan said:
I have the same WiFi problems and while a factory reset clears the problem
temporarily and changing the WiFi sleep setting to never is an immense help
once it's gone off-line I can't get it to come back.
I have noticed that if it has a cached dns lookup to an ip address that that
ip address is still accessible. So if you can get OTA data live, look up google.
Switch to wifi, google is still accessible and you can do queries but you can't
click through on the links because the dns lookup fails.
I've fiddled with killing myaccount, suggested elsewhere, without success.
Unless there is some robust configuration change that pops up soon I suppose
I'll have to return it...
Click to expand...
Click to collapse
Did you also uninstall market updates and freeze the market updater?
It got mine working again without any problems. Sucks that this has to be done to get wifi to work properly.
I've frozen MyAccount and WiFi calling and it's working at the moment.
Truely I was a little tired and forgot about the market updates until I got
back here.
Insane that one has to do something like this for such a basic feature.
I mean who is going to use the OTA networking when wifi is available?
Let alone the cost issues. I went from 880kbps to 10100kbps going from
OTA to wifi.
This device must have rushed out the door.
Useless at any speed
So I've uninstalled the updates to and FROZEN:
My Account
Market Updater
WiFi Calling
AppPack
and the phone is still trippy. I've discovered also (via the engineering menu)
that the networking ping test fails - "network unreachable". The wifi
data looks good but it doesn't show the current gateway or dns configuration
information.
I'm at a loss for what to try next. Anyone got any suggestions?
Is there something like a netstat android app?
I am having the SAME issue as well as the OP..... =/
wifi recovery
Too soon to say that this is a consistent work-around but I'm
having some short term luck with
rebooting the phone (remove battery) in Airplane mode
enabling wifi
turning airplane mode off
Not sure if the battery pop is necessary. I suspect it's not.
I also suspect that freezing/deinstalling the various updates
is pointless.
Probably the whole work-around is to change the
Wi-Fi sleep policy to never:
settings->wireless & network settings->Wi-Fi settings->advanced
and use the airplane/wifi enable reboot sequence.
If someone has a permanent work-around based on precise setup
sequence and freezing applications I'd like to hear it - I think I've
followed the several posts on this topic and that path is unreliable but
it never hurts to be wrong.
dj75728 said:
Did by any chance any of you with this issue restore some Titanium Back-ups? Because when I restored mine from a back-up of my 1st G2x (exchanged) I also restored the previous wi-fi settings and after that the wi-fi wouldn't work correctly. I did a factory reset and it fixed the problem.
Edit: If all else fails, then try a factory reset. I know it sucks, but it could fix everything.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Mine does this and I never restored any system data. I only restored apps.
Strange.
I use WiFi calling at work with no problems. It is a Netgear router. I haven't had problems at home with my Linksys router either.

WiFi does not reconnect (Android Issue #58230)

EDIT BELOW:
Hey y'all, I recently got a Nexus 5 and I've been having issues with WiFi reception. I've read the other threads concerning the inability to connect, but I can easily connect to a wireless router the first time.
It's when I disconnect from one specific router and try to access another one that I run into issues. It simply hangs in Connecting, and then just reverts to Saved. The only way for the phone to connect to a router is for me to reboot it, in which case it does so quickly.
I was wondering if anyone had any insight into tackling this problem, or if it's an inherent software issue. This occurs both at home and at school, where I move from building to building (switch routers), but the login credentials are the same.
Thanks!
EDIT #2: I spoke to a Google rep a second time and they decided that since my factory reset did not fix the issue, they were sending me a replacement unit. I'll update this when I get the new unit and see if it still has the WiFi issue or not.
EDIT:So this issue seems to have garnered some attention in the 4.3 release of Android, and a handful of Nexus 5 owners have already reported the same issue (myself included)
https://code.google.com/p/android/issues/detail?id=58230
(Sorry, I can't post outside links because I'm a new user)
So if you have a similar problem, feel free to star and add your own comments.
I happened to have the same problem......not sure if this is a hardware problem or not.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Ah, I see. Well, I've narrowed the process to simply toggling the WiFi on and off, rather than having to reboot the phone. It's still occurring though.
If I manually disconnect and then reconnect to a router however, this problem doesn't seem to happen. It's only when I exit a router's range that I have to do a WiFi on and off cycle.
Sent from my Nexus 5 using xda app-developers app
Oh, and I notice that the perceived signal strength drops when I try to reconnect to my router. Again, toggling the WiFi on and off allows the Nexus 5 to immediately connect to the router.
I hope this is a software issue.
Sent from my Nexus 5 using xda app-developers app
Hm..Toggling wifi on and off doesn't seem to work for me...It hangs in connecting for a few seconds and then goes back to saved... I still have to turn off/on the phone before it can connect to a different wifi hotspot..
I've got the same problem: switching wifi networks, from home to work and viceversa, my N5 doesn't connect. It needs a reboot.
Ciao.
I edited my original post with a link to the AOSP issue tracker concerning this problem. I also contacted Google concerning this and they just said to do a factory reset... To no avail.
Sent from my Nexus 5 using xda app-developers app
This evening, before entering home, I switch off WiFi, then I toogled airplane mode, I toogled WiFi on, and I got connection perfectly working.
Sent from my Nexus 5 using xda app-developers app
Interestingly, when first resetting the phone, I had to toggle Airplane mode in order to reconnect. However, eventually I can just toggle WiFi and it works fine. I'm not sure where the change occurred, unfortunately.
Hopefully my replacement phone doesn't exhibit this issue. Will update this, as mentioned in the initial post, when I get it. I still think it's a software problem, however, since folks that had 4.2 and updated to 4.3 suddenly experienced this issue.
So I'm starting to have this EXACT problem myself. I have a very strong signal for my home wifi and it's basically dropping to poor when I try to connect. After displaying Connecting/Saved several times, it still fails to work. I have tried rebooting it several times, toggling wifi and airplane mode, to no avail. Funny thing is, my work and home wifi have been working perfectly prior to this.
It wasn't until tonight that I started to have any problems. I moved some files through USB, just some stuff from my nexus 4, rebooted about 15 minutes later, and I couldn't get wifi after the reboot. Weird.
EDIT: I've tried a plain factory reset, didn't work. I ended up flashing the factory image, still didn't work. I'm not sure how WiFi just STOPPED working for me. Contemplating an RMA... I really hope someone comes up with something, seeing as I have a perfect screen and none of the other defects listed before.
This may be a fix!
Hey guys, so I've been keeping up with two AOSP issue trackers
https://code.google.com/p/android/issues/detail?id=58230
https://code.google.com/p/android/issues/detail?id=61945
And in the second link (Issue #61945), scroll down to post #9 Ryan, and he details what he's tried in terms of doing a factory reset WITHOUT having Google automatically restore data and settings. I've documented my results trying this, and it seems (at this early stage of my testing) rather promising.
Like Ryan said, it seems like it's restoring some WiFi settings that may not play well with 4.4 (and maybe even 4.3 for those exhibiting this issue as detailed in the first link (issue #58230))
So here's what I did so that Google would not restore the WiFi settings. Unfortunately, this does mean you may have to manually reinstall your apps and re-input your data by hand.
What I did:
1. Go to Backup & reset
2. UNCHECK "Back up my data" and "Automatic restore"
3. Perform Factory reset
4. After resetting and prompted to do so, input WiFi router credentials to connect to WiFi
5. Skipped logging into existing Google account
6. Skipped making a new Google account
7. After reaching Android homescreen, I manually added my existing Google account
I have a feeling that steps 5-7 are unnecessary, but I did that just to make sure it wouldn't try to restore any of the data.
It's been working so far, but I haven't been able to test it out much since I'm a school currently and it has blanket WiFi coverage (difficult to go out of range). However, I will add that the signal seems stronger than before, AND it's more difficult to lose WiFi signal now than before. Like, nearly impossible here.
Let me know how it goes for y'all. Hope this works.
Oh, and perhaps try
https://play.google.com/store/apps/details?id=com.brilliapps.wifiandmorefixer
before you do the factory reset. It may or may not work (one person said it did). I haven't tried it though, but if it works, it'll save you the trouble of having to do a factory reset.
pinksoviet said:
Hey guys, so I've been keeping up with two AOSP issue trackers
https://code.google.com/p/android/issues/detail?id=58230
https://code.google.com/p/android/issues/detail?id=61945
And in the second link (Issue #61945), scroll down to post #9 Ryan, and he details what he's tried in terms of doing a factory reset WITHOUT having Google automatically restore data and settings. I've documented my results trying this, and it seems (at this early stage of my testing) rather promising.
Like Ryan said, it seems like it's restoring some WiFi settings that may not play well with 4.4 (and maybe even 4.3 for those exhibiting this issue as detailed in the first link (issue #58230))
So here's what I did so that Google would not restore the WiFi settings. Unfortunately, this does mean you may have to manually reinstall your apps and re-input your data by hand.
What I did:
1. Go to Backup & reset
2. UNCHECK "Back up my data" and "Automatic restore"
3. Perform Factory reset
4. After resetting and prompted to do so, input WiFi router credentials to connect to WiFi
5. Skipped logging into existing Google account
6. Skipped making a new Google account
7. After reaching Android homescreen, I manually added my existing Google account
I have a feeling that steps 5-7 are unnecessary, but I did that just to make sure it wouldn't try to restore any of the data.
It's been working so far, but I haven't been able to test it out much since I'm a school currently and it has blanket WiFi coverage (difficult to go out of range). However, I will add that the signal seems stronger than before, AND it's more difficult to lose WiFi signal now than before. Like, nearly impossible here.
Let me know how it goes for y'all. Hope this works.
Oh, and perhaps try
https://play.google.com/store/apps/details?id=com.brilliapps.wifiandmorefixer
before you do the factory reset. It may or may not work (one person said it did). I haven't tried it though, but if it works, it'll save you the trouble of having to do a factory reset.
Click to expand...
Click to collapse
i have gone as far as complete factory reset
fresh install
not connection to google at all
so no previous settings
no sim card
nothing
just android 4.4 stock and a wifi connection
the issue still exists
5ghz seems to work fine but 2.4 connects/disconnects like a yoyo even though the connection strength is at full
pinksoviet said:
EDIT BELOW:
Hey y'all, I recently got a Nexus 5 and I've been having issues with WiFi reception. I've read the other threads concerning the inability to connect, but I can easily connect to a wireless router the first time.
It's when I disconnect from one specific router and try to access another one that I run into issues. It simply hangs in Connecting, and then just reverts to Saved. The only way for the phone to connect to a router is for me to reboot it, in which case it does so quickly.
I was wondering if anyone had any insight into tackling this problem, or if it's an inherent software issue. This occurs both at home and at school, where I move from building to building (switch routers), but the login credentials are the same.
Thanks!
Click to expand...
Click to collapse
I'm having the same problem, my connection is strong, but I can not reconnect to any network ... this is really annoying. I need you to help me with something: is there any way to eliminate all current wifi settings without making a factory reset?
I will wait for a fix until december, if not, I will send my phone to rma...
I ended up going with the bricked kernel and this issue has disappeared (at least for now). Been stable without any signal drops or wifi reconnect issues for solid 2 days. It is a record!
rogem_kk said:
I ended up going with the bricked kernel and this issue has disappeared (at least for now). Been stable without any signal drops or wifi reconnect issues for solid 2 days. It is a record!
Click to expand...
Click to collapse
are you on a particular release version of bricked
im just about to try 11/17
will report back
---------- Post added at 09:52 PM ---------- Previous post was at 09:44 PM ----------
----
getting same problem with bricked
2.4g keeps dropping and reconnection
5g works no problem
Have anyone tried to install cyanogen or any other rom in order to fix this issue?
donchele said:
Have anyone tried to install cyanogen or any other rom in order to fix this issue?
Click to expand...
Click to collapse
tried 2 different varieties of cm
issue still exists
I have also seen this on my device that I just received on the 15th. The wifi seems to drop out and re-connect after a while... But, my other, older android devices do not show this issue. After reviewing the previous post about NOT restoring from google.. and creating a fresh install.. I am beginning to suspect if that was the case. I was hoping that keeping it stock and not messing around with kernels and roms was one of the best features of a nexus device. I really hope google provides an update to fix this.
So just a quick update. I didn't restore from Google on my second device and the WiFi had been fine for close to a week now.
Sent from my Nexus 5 using XDA Premium 4 mobile app
pinksoviet said:
So just a quick update. I didn't restore from Google on my second device and the WiFi had been fine for close to a week now.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
i didnt restore either
i didnt even setup a google account at all
and havent put in a sim
straight wifi-no account
issue persists
i have tried basically every rom and kernel
yes, including stock
currently on stock

[Q] HELP! Verizon samsung galaxy s6 wifi connectivity issues.

I just got the galaxy s6 two days ago and I am already having wifi issues. The phone tells me that the signal is very strong but it cannot load pages and tabs keep crashing. I have to turn off wifi and then turn it back on multiple times to fix the issue. After about 15 minutes it goes right back and continues with the same issue. I know this is not a modem or router issue because all of my other devices are connected and have no issues of loading anything work perfect. Just posting to see if anybody else has this same issue. Please keep me informed if you have found a fix. Thank you!
Exactly having the same issue with WiFi
Same issue here as well. No issues with my older HTC One, but my S6 is having really bad issues with staying connected to WiFi.
Well i figured out the problem. There is an issue with it configuring to different router settings. I changed the authentication type to wpa2-personal and has been working fine with zero issues now.
Sent from my SM-G920V using XDA Free mobile app
Did you manually change the settings in s6?
No. I had to go into the router settings and change it manually. Phone will switch to the changed setting automatically.
Sent from my SM-G920V using XDA Free mobile app
tronic86......thank you! Finally! Something that worked! It's been driving me crazy. I've tried every every every other trick....DNSet....cache clear....ipv6 changes....manually changed dns to Google....nothing worked until I switched to lower wpa2 setting. You're the only person I've seen post this fix after extensive searching. Hallelujah.

Wifi on but not connected most of the time?

So i know this is a widespread problem because im on my 3rd pixel 3 and i have exactly the same problem on every one.
When im at home wifi is on but half the time it isnt connected, but as soon as i poke about on the wifi settings it connects. Its like its in some kind of sleep mode or something. I end up using all my mobile data whilst indoors a few meters away from the router! Ive had a pixel 3 since it came out and just cant seem to fix this problem.
Please tell me its a well known problem and some one has worked out a fix
I have not had that problem, but you may be able to reduce the mobile data usage by turning off "Switch to mobile data automatically" in Settings, Wi-Fi preferences.
gords78 said:
So i know this is a widespread problem because im on my 3rd pixel 3 and i have exactly the same problem on every one.
When im at home wifi is on but half the time it isnt connected, but as soon as i poke about on the wifi settings it connects. Its like its in some kind of sleep mode or something. I end up using all my mobile data whilst indoors a few meters away from the router! Ive had a pixel 3 since it came out and just cant seem to fix this problem.
Please tell me its a well known problem and some one has worked out a fix
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This is no a known issue and if you're on your 3rd pixel i don't think had anything to do with the phone. It's most likely an issue on your router side. Have you tried resetting it?
Are you by chance using WiFi which is configured as hidden network? This is typically done by checking the checkbook next to "do not broadcast SSID" checkbox.
If you are connecting to such network, there is a setting you have to check while setting up that WiFi connection. It is hidden in normal dialog and so it is easy to miss. This was the root cause for similar issue I have seen on my Android devices including Pixel.
Im not using a hidden network. The weirdest thing is whenever i notice its not using wifi as soon as i pull down on the screen at the top it will connect. like its been caught out lmao. was using the phone just now, an alert comes up to tell me ive used 2gb of data. so i pull down on top of screen and theres an x on the wifi icon, its on but theres an x (probably means not connected to anything) then a second later it connects. i dont click on anything it just connects whenever i pull the top bar down to check. its been happily eating my data while on sat in doors but as soon as i check that status it connects! its damn crazy!
This is exactly what it does every time without fail whenever i notice there is no wifi.
Fix your router bro
gords78 said:
Im not using a hidden network. The weirdest thing is whenever i notice its not using wifi as soon as i pull down on the screen at the top it will connect. like its been caught out lmao. was using the phone just now, an alert comes up to tell me ive used 2gb of data. so i pull down on top of screen and theres an x on the wifi icon, its on but theres an x (probably means not connected to anything) then a second later it connects. i dont click on anything it just connects whenever i pull the top bar down to check. its been happily eating my data while on sat in doors but as soon as i check that status it connects! its damn crazy!
This is exactly what it does every time without fail whenever i notice there is no wifi.
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Click to collapse
The x on the wifi icon means you are connected to the router, but the router is not connected to the internet. Like everyone else, I think you have a router problem. Rebooting the router may help, but it may be time to replace the router.
Where are you located? It could be that your internet is unable to ping google servers. I have that issue whenever I clean flash, but I am in China so that is why.
This is not a widespread issue and as almost everyone has said, you have a router issue. It's possible that your router "sleeps" when nothing is trying to use it but that's just a guess. My suggestion, get a new router.

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