2.4ghz wifi networks not working - Nexus 5 Q&A, Help & Troubleshooting

Hey guys,
Flashed stock 5.0 on my nexus 5 using TWRP.
After the device booted up, i noticed it could only connect to 5ghz wifi networks and not 2.4ghz.
Any ideas why this is occurring?
Cheers

Same here

Yeah strange. I'll try re-install the stock ROM and see if I notice anything different..

Yes, exactly the same problem here. Funny thing is that I can see the network, but can't connect.
EDIT: So it seems there are multiple issues, found some bug reports related to what I'm experiencing:
https://code.google.com/p/android/issues/detail?id=78702
https://code.google.com/p/android-developer-preview/issues/detail?id=1548
https://code.google.com/p/android-developer-preview/issues/detail?id=1620

Oh ok, I can't even see them. Do you get an error, or the phone just refuses to connect with an error msg?

On WLAN Settings there is a Menu called Advanced
There you can select if 2,4 GHz, 5,0 Ghz or automatically both.
Maybe after putting automatically you see them both?
I seet the WLAN, can put password, but it tries to connect and then stops connecting and always tries to reconnect from time to time...

Thanks guys! I worked it out. My routers 2.4ghz band was on channel 13, I changed it to 7 and it showed up. Don't understand why it couldn't see it before, but now it works! Hooray! Cheers!
If you're having troubles guys, try to tweak the channel on your router

ahsengah said:
Thanks guys! I worked it out. My routers 2.4ghz band was on channel 13, I changed it to 7 and it showed up. Don't understand why it couldn't see it before, but now it works! Hooray! Cheers!
If you're having troubles guys, try to tweak the channel on your router
Click to expand...
Click to collapse
Confirmed this is the fix for some dumb ass reason Google cant see higher that 11 channels by the looks of it. File under Bug or Friday coding issue!

androidizen said:
Confirmed this is the fix for some dumb ass reason Google cant see higher that 11 channels by the looks of it. File under Bug or Friday coding issue!
Click to expand...
Click to collapse
And what if your network at work has above 11?
Then you can't do sh**... Seriously Google

Yeah, WiFi in 5.0 is major screw up. There are at minimum 3 major issues:
- 2.4 GHz band channels above 11 unusable
- https://code.google.com/p/android/issues/detail?id=78702 (or https://code.google.com/p/android-developer-preview/issues/detail?id=1548 reported on developer preview)
- https://code.google.com/p/android-developer-preview/issues/detail?id=1620
And then there was that excessive power consumption related one - supposedly responsible for the 5.0 release delay.

Related

Wifi 2.4ghz problem

Anyone else lose the ability to connect to 2.4ghz wifi?
I Can only connect to 5ghz wifi.
I tried with sense and CM roms
Tried all types of security setting on router it also does not work on any 2.4 I seen anymore
I can see the 2.4 ghz connections somtimes even if i am right next to the router
I am thinking its a hardware problem if anyone else had problem and fixed it let me know please.
Deminjeans said:
Anyone else lose the ability to connect to 2.4ghz wifi?
I Can only connect to 5ghz wifi.
I tried with sense and CM roms
Tried all types of security setting on router it also does not work on any 2.4 I seen anymore
I can see the 2.4 ghz connections somtimes even if i am right next to the router
I am thinking its a hardware problem if anyone else had problem and fixed it let me know please.
Click to expand...
Click to collapse
Which Rom are you on?
If you are on CyanogenMod (or AOSP) you can select settings, select WIFI, then select advanced (there is a three dot menu at the bottom right), next there is a menu item for WIFI frequency band (mine is in AUTO). You can select Auto, 5 GHz, or 2.4 GHz.
I would need to flash another Rom to check out the settings but I remember them being slightly similar.
Give it a go.
I tried that still same won't connect to 2.4
Sent from my One X using XDA Premium 4 mobile app
Deminjeans said:
I tried that still same won't connect to 2.4
Sent from my One X using XDA Premium 4 mobile app
Click to expand...
Click to collapse
There are a few threads concerning this issue. If you dig around there might be a fix. This thread ended successfully:
http://forum.xda-developers.com/showthread.php?t=2539061&highlight=2+4+ghz
I already check all the forums nothing like mine the access points appear and disappear and when i try to connect to the 2.4 it disappears again
I know it is a lonnnngggg time after your post but I have a phone that has the same issue. (HTC One Evita). It can see 2.4GHz networks but when you try connect the network then becomes out of range. Did you ever have any luck with this issue?

[Q]nexus 5 cant find wifi

Hey guys!
So I have a problem with my nexus 5.
Lately it seems as if it does not find "new" wifi connections... It connects to the one it already has saved.
If I click scan no wifi networks appear even though there are many(my pc and other phones get good signal)
I also get the notification saying "There are networks available" but when i touch it no networks appear...
Any ideas?
Cheers!
EDIT: I just tried adding the SSID and it connected fine and works great.... So the problem is the actual scanning...
nad4321 said:
Hey guys!
So I have a problem with my nexus 5.
Lately it seems as if it does not find "new" wifi connections... It connects to the one it already has saved.
If I click scan no wifi networks appear even though there are many(my pc and other phones get good signal)
I also get the notification saying "There are networks available" but when i touch it no networks appear...
Any ideas?
Cheers!
EDIT: I just tried adding the SSID and it connected fine and works great.... So the problem is the actual scanning...
Click to expand...
Click to collapse
You say that it happens "lately". So it worked previously? Anything change right before the problem arose? What is your phone's configuration, i.e., ROM, kernel, Xposed, runtime, etc. Have you rebooted the router? (I know, your other devices see all networks, but, what works for one may not for another)
nad4321 said:
EDIT: I just tried adding the SSID and it connected fine and works great.... So the problem is the actual scanning...
Click to expand...
Click to collapse
I would suggest that the router you are connecting to is set to not broadcast the SId - simple (but not too effective) security measure.
nad4321 said:
Hey guys!
So I have a problem with my nexus 5.
Lately it seems as if it does not find "new" wifi connections... It connects to the one it already has saved.
If I click scan no wifi networks appear even though there are many(my pc and other phones get good signal)
I also get the notification saying "There are networks available" but when i touch it no networks appear...
Any ideas?
Cheers!
EDIT: I just tried adding the SSID and it connected fine and works great.... So the problem is the actual scanning...
Click to expand...
Click to collapse
Same problem here! I got my N5 yesterday and wifi was perfectly connecting to my router. The I unlocked the bootloader and root by using WugFresh's Nexus Root Toolkit and phone is not detecting anymore my wifi network. Phone wifi works since I see the others wifi around but not mine!:crying::crying:
I did the following but problem still present:
- powered off the router
- changed SSID on router setup
- removed security on router setup
- add manually the wifi into Nexus 5
I have no clue on what I can do more....pls help!
EDIT: solved: I noticed my router was set on specific channels for wifi, then I modified to AUTO
If i remember correctly, Nexus 5 version 4.4 had issues connecting to WIFI channel greater than 10.
I had this issue also.
Sent from my Nexus 5 using Tapatalk
I have recently found a solution for this issue!
Here you can watch the video: http://www.youtube.com/watch?v=mmQgiPIYLrU
nad4321 said:
Hey guys!
So I have a problem with my nexus 5.
Lately it seems as if it does not find "new" wifi connections... It connects to the one it already has saved.
If I click scan no wifi networks appear even though there are many(my pc and other phones get good signal)
I also get the notification saying "There are networks available" but when i touch it no networks appear...
Any ideas?
Cheers!
EDIT: I just tried adding the SSID and it connected fine and works great.... So the problem is the actual scanning...
Click to expand...
Click to collapse
Reflash with your current kernel
Sent from my Nexus 5 using Tapatalk

Lollipop Wifi issue

Hey Guys any help with this weird issue appreciated. Flashed the final stock binaries for the nexus 5 directly from Google. Installed fine but Wifi is having an odd issue
My access point is a Dual band Virgin media router this provides "2g" and "5G" channels at the same time. Neither channel appears to connect to... but here is where it gets odd.
3 other 2G routers are showing up in the street just no 5G which should also be present for each router.
So to summarize my router AWOL all other routers only showing with "2G"
Any ideas have reflashed and looked for a radio binary that may do the job no luck.
Confused! Flashed 100's of devices never seen this issue before am i missing something?
You mean you flashed the factory image? If so, did you do a full reset before booting up? If not, try that first as it's all fine for me (and I did a full reset)
Ok the fix is simple enough seem Android cant see above 11 channels, change your channel to 11 or under and it can see the wifi on 2G. still working on the 5g.
androidizen said:
Hey Guys any help with this weird issue appreciated. Flashed the final stock binaries for the nexus 5 directly from Google. Installed fine but Wifi is having an odd issue
My access point is a Dual band Virgin media router this provides "2g" and "5G" channels at the same time. Neither channel appears to connect to... but here is where it gets odd.
3 other 2G routers are showing up in the street just no 5G which should also be present for each router.
So to summarize my router AWOL all other routers only showing with "2G"
Any ideas have reflashed and looked for a radio binary that may do the job no luck.
Confused! Flashed 100's of devices never seen this issue before am i missing something?
Click to expand...
Click to collapse

Some WiFi networks aren't recognized.

Hi
It is really weird, but my home WiFi network isn't recognized by my OPO.
It recognized and working on multiple devices other than the OPO.
It's not matter of reception since I'm standing right next to the router.
There is nothing special about the network, it is not hidden or anything.
Is this a known issue ?
Thanks !
SagiLo said:
Hi
It is really weird, but my home WiFi network isn't recognized by my OPO.
It recognized and working on multiple devices other than the OPO.
It's not matter of reception since I'm standing right next to the router.
There is nothing special about the network, it is not hidden or anything.
Is this a known issue ?
Thanks !
Click to expand...
Click to collapse
Goto settings - Wifi - advanced and check that your Wifi frequency band is set to auto, might be your home Wifi is on a frequency currently disabled on your phone.
Hope that helps.
Powered by Bacon
Rkr87 said:
Goto settings - Wifi - advanced and check that your Wifi frequency band is set to auto, might be your home Wifi is on a frequency currently disabled on your phone.
Hope that helps.
Powered by Bacon
Click to expand...
Click to collapse
It wasn't that, BUT you led me to find the issue.
My WiFi channel was set to 12, which I remembered to be "special region" channel.
I've changed the channel to 8, and it all works fine now!
Thanks !
SagiLo said:
It wasn't that, BUT you led me to find the issue.
My WiFi channel was set to 12, which I remembered to be "special region" channel.
I've changed the channel to 8, and it all works fine now!
Thanks !
Click to expand...
Click to collapse
Glad to hear it
Powered by Bacon

WiFi problem

I've noticed WiFi problem in my moto g 2015.
My home WiFi is not connecting, it reacts like gone through infinite loop. My home WiFi is having WPA2 protected access.
Every else's WiFi is connecting to my phone.
Please help.
It would help if we had much more details. A link to a video would be perfect. Does this happen with any other Wi-Fi networks?
keyur1131 said:
I've noticed WiFi problem in my moto g 2015.
My home WiFi is not connecting, it reacts like gone through infinite loop. My home WiFi is having WPA2 protected access.
Every else's WiFi is connecting to my phone.
Please help.
Click to expand...
Click to collapse
Thanks for respond.
And yes it happens with some other WiFi networks.
vicks1008 said:
It would help if we had much more details. A link to a video would be perfect. Does this happen with any other Wi-Fi networks?
Click to expand...
Click to collapse
Try factory resetting the device.
keyur1131 said:
Thanks for respond.
And yes it happens with some other WiFi networks.
Click to expand...
Click to collapse
Did you manage to resolve your wifi problem?
I bought the Moto G (2015) 2GB RAM / 16GB ROM for my wife and she's having problems with the home wifi. It often says there is a "connection error" and loops to try to connect again and then fails. Her work wifi seems to function ok.
Having read about similar problems with older moto gs, people recommended (1) turning on and off airplane mode. (2) changing channel number of router.
Both sometimes work and sometimes don't. But it's not really a permanent solution. I'm a bit reluctant to do a factory reset and reinstall everything if it won't resolve the problem. The device came with the latest firmware already installed (5.1.1) and I haven't rooted or unlocked bootloader so should be a pretty clean install.
Anyway, would like to hear that factory reseting could resolve this issue or not before trying.
Thanks for any advice!
Mine does it every now and then. I just unplug my router, wait a minute, plug it back in, and then it connects.
bobbyphoenix said:
Mine does it every now and then. I just unplug my router, wait a minute, plug it back in, and then it connects.
Click to expand...
Click to collapse
Yes. It works for me too. But what happens if you're on a public or work wifi where you can't reset the router? It doesn't really seem like a long term solution.
Is this a standard problem with this phone? Anyone else have a similar problem or preferably a solution?
Cheers
tomaquet said:
Yes. It works for me too. But what happens if you're on a public or work wifi where you can't reset the router? It doesn't really seem like a long term solution.
Is this a standard problem with this phone? Anyone else have a similar problem or preferably a solution?
Cheers
Click to expand...
Click to collapse
Yeah resetting other than home router is not the answer. It's an Android issue as all my phones do it from time to time. I haven't been able to figure it out. The other "fix" if you can't reset the router is try going into the Wi-Fi settings, and forget the network/name, and then add it back as new. It takes longer, but it could work for you. That's how I get around it when connecting to work when it won't auto connect.
Hi, I had also faced the same problem with a open wifi network which is free for 15 mins ..
Other than that one ..i had every router connected to my phone..
I was thinking the problem is not in your phone.. It's in router which might be old ��
Because old routers will have 802 a or something which are in compatible to some phones..
Or the router is not allowing your phone to get connected.. As your phone is latest and it has advanced protocols inscribed in it..
Do one thing.. Shed some light on this now :
1) router model (if known to you)
2) phone models which got connected to that router and it's operating system version (like 5.1.1)
And there is also one more point.. I found our phone might find problems connecting to 5ghz band router ..while it works fine for smaller routers like 2.4ghz
We can decide when you dig some info about the questions I mentioned...
We will get answers
Just turn off wifi and then turn it on it will fix the problem
banerjeeayan1996 said:
Just turn off wifi and then turn it on it will fix the problem
Click to expand...
Click to collapse
You would think it would be that simple, but it's not. It just sits there "Connecting", then nothing, then "Connecting". Keeps cycling like that.
nandakis4 said:
Hi, I had also faced the same problem with a open wifi network which is free for 15 mins ..
Do one thing.. Shed some light on this now :
1) router model (if known to you)
2) phone models which got connected to that router and it's operating system version (like 5.1.1)
And there is also one more point.. I found our phone might find problems connecting to 5ghz band router ..while it works fine for smaller routers like 2.4ghz
We can decide when you dig some info about the questions I mentioned...
We will get answers
Click to expand...
Click to collapse
My router is a netgear CG3100Dv3 (using WPA2-PSK [AES] encryption) and uses 2.4 GHz. I don't think it's the router's fault though because I've had many friends connect with a variety of phones and none of them have had the problem before. I currently have a Oneplus One (android 5.0.2) and have used a Nexus 4 and Samsung Galaxy S (1) on this router without problems. Maybe it's a problem with android 5.1.1 as I guess not many of my friends have it yet. I've written to motorola support but they still havent got back to me.
bobbyphoenix said:
It's an Android issue as all my phones do it from time to time. I haven't been able to figure it out. The other "fix" if you can't reset the router is try going into the Wi-Fi settings, and forget the network/name, and then add it back as new. It takes longer, but it could work for you. That's how I get around it when connecting to work when it won't auto connect.
Click to expand...
Click to collapse
Strange. I've never had a problem before with wifi. Maybe I've been lucky until now. Yep - have tried forgetting and reconnecting to wifi signal. Again, a temporary solution that will quickly become irritating when there shouldn't really be a problem for such a simple operation.
banerjeeayan1996 said:
Just turn off wifi and then turn it on it will fix the problem
Click to expand...
Click to collapse
It's a temporary solution but a pain in the arse if you have to reset the router every few hours. And as I said before, what happens when you can't connect to a router which you can't reset? (i.e. public, work)
Change the router's channel, then refresh the wifi in the phone.
Sent from my SM-T530NU using Tapatalk
Firstly i agree that our Moto G has some kind of issue with some routers.. but there will be solutions for them from the ROUTERS POINT OF SIDE to make it work
i have read about your router .. Things i suggest (if you have already done them then let me know )
1) your router has option to change MODE to get speeds more than 150mbps.. try changing that 802.11 MODE , restart your Phone and Router and also keep CHANNEL to AUTO , try changing the security WPA to others also..
2) your Wifi of your phone will have a MAC address , copy that and paste in your Router to allow this device..
i am still finding info on your problem..
the reason why i think your Router can solve the problem is : i had once read about 802.11 b/g/n/ac types.. i am getting a doubt that they are the ones causing the problem.. if you are aware of it
have a look at this bro once : http://www.smartmobilephonesolutions.com/content/cant-connect-to-wifi-on-android-smartphone
in this he said that Wifi fix apps can solve the easy problems..:highfive: , hope you find solution
nandakis4 said:
Firstly i agree that our Moto G has some kind of issue with some routers.
Click to expand...
Click to collapse
Hmm. That doesn't sound promising. Will they sort it out with the next firmware update? Are motorola even aware there is this problem?
nandakis4 said:
1) your router has option to change MODE to get speeds more than 150mbps.. try changing that 802.11 MODE , restart your Phone and Router and also keep CHANNEL to AUTO , try changing the security WPA to others also..
2) your Wifi of your phone will have a MAC address , copy that and paste in your Router to allow this device.
Click to expand...
Click to collapse
Ok. Will change channel to auto mode. It was already on "up to 300 Mbps". Will also put MAC addresss in the router.
However this still relies on having access to the router. What happens when you don't have access. If this is going to happen on many routers then I prefer to return the phone and buy one which never has this problem.
nandakis4 said:
have a look at this bro once : http://www.smartmobilephonesolutions.com/content/cant-connect-to-wifi-on-android-smartphone
in this he said that Wifi fix apps can solve the easy problems..:highfive: , hope you find solution
Click to expand...
Click to collapse
I'll give a wifi fix app a go to. But they just seem to automatically delete known wifi SSIDs and passwords.
Another option would be to root and install new ROM and radio, but would prefer not to.
It seems like a lot of Nexus 5 users on 5.1.1 are having wifi problems too:
https://productforums.google.com/forum/#!topic/nexus/4zdMLo2Pn9Y;context-place=forum/nexus
https://productforums.google.com/forum/#!topic/nexus/yx5kGasv2lE;context-place=topicsearchin/nexus/category$3Aconnecting-to-networks-and-devices
Anyway, thanks for you advice!
Just a quick update if there is anyone else reading this thread with a similar problem.
I changed the channel mode to auto and that has seemed to fix the problem. The moto g seems to connect without problems now. I didn't enter the MAC address nor used a "wifi fix" app so far.
Fingers crossed...
I have the same problem. Wifi just stops working and had a ! Symbol beside the wifi icon. I have probably had a 100 phones and devices connected to this router without a problem. I have changed a bunch of settings the router and it didn't help.
Disabling wifi off then on works, but that is no solution. I will try anther Rom or kernel. I am on resurrection 5.1.1
tomaquet said:
Just a quick update if there is anyone else reading this thread with a similar problem.
I changed the channel mode to auto and that has seemed to fix the problem. The moto g seems to connect without problems now. I didn't enter the MAC address nor used a "wifi fix" app so far.
Fingers crossed...
Click to expand...
Click to collapse
Finally you made it :highfive: thanks for this reply, i have been waiting for this answer ..
choder said:
I have the same problem. Wifi just stops working and had a ! Symbol beside the wifi icon. I have probably had a 100 phones and devices connected to this router without a problem. I have changed a bunch of settings the router and it didn't help.
Disabling wifi off then on works, but that is no solution. I will try anther Rom or kernel. I am on resurrection 5.1.1
Click to expand...
Click to collapse
My problem was slightly different in that the phone wouldn't even connect to the wifi signal. It would cycle continuously between "connecting" and "authentication error".
Does it work with other routers?
nandakis4 said:
Finally you made it thanks for this reply, i have been waiting for this answer ..
Click to expand...
Click to collapse
Thanks for your help! I'm still a little wary that the phone will have problems in the future on other routers, but it's a good enough fix for now. Hopefully a later firmware update will sort it out.
Unfortunately, my wife took the moto g on a business trip last week and could not connect to any wifi signals (her colleagues did not have a problem).
Not sure what to do now. I'm in contact with motorola support but they don't have any suggestions yet (apart from blaming the router - which has never had a problem with any other devices!)
---------- Post added at 02:01 PM ---------- Previous post was at 01:05 PM ----------
tomaquet said:
Unfortunately, my wife took the moto g on a business trip last week and could not connect to any wifi signals (her colleagues did not have a problem).
Not sure what to do now. I'm in contact with motorola support but they don't have any suggestions yet (apart from blaming the router - which has never had a problem with any other devices!)
Click to expand...
Click to collapse
Well I just emailed Amazon and they're sending a replacement. Hopefully this will solve the problem

Categories

Resources