[Resolved] Play Store: Unknown error "-24" on installation - General Questions and Answers

Hi there,
I had trouble installing Threema on CM yesterday and as I finally managed to get it running I wanted to share my insights.
When trying to install Threema, I received an unknown error "-24" from the Play Store. I searched this forum and found the advice to stop the Play Store app and to uninstall all updates. I did so, restarted the phone and received another error during install. This time it was "No sufficient memory". Well, on my clear Nexus 5 it was obvious that this can't be true. So I searched this forum again and found the advice to search for all files on my phone belonging to Threema. I used Root Explorer for this task and found a bunch of files all over the file system. I deleted them, stopped the Play Store app, uninstalled the updates, restarted the phone and finally was able to install Threema.
Hope this help someone else in misery, too.

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[Q] Unable to install apps from Play Store

Hello,
Post rooting (repenting it already) my Samsung Galaxy S Plus (GTI9001), I am unable to install any apps via Play Store. I am able to install apk's from the SD Card though. I un-rooted the phone but problem persist.
When I try to install any app, I can see the app being downloaded on the notification but the moment the download completes nothing happens. When i go to Play Store > My Apps I could see that it still says downloading though the app is fully downloaded. I guess some permission issues here. Please help.
I have already cleared Play Store cache and tried.
reyolin said:
Hello,
Post rooting (repenting it already) my Samsung Galaxy S Plus (GTI9001), I am unable to install any apps via Play Store. I am able to install apk's from the SD Card though. I un-rooted the phone but problem persist.
When I try to install any app, I can see the app being downloaded on the notification but the moment the download completes nothing happens. When i go to Play Store > My Apps I could see that it still says downloading though the app is fully downloaded. I guess some permission issues here. Please help.
I have already cleared Play Store cache and tried.
Click to expand...
Click to collapse
Hello,
Which Rom do you use? Maybe you have to root it again. Usually you can fix permissions in CWM. Have you tried to restart after "Download is finished". For Me it was working on my Asus EeePad.
Reply to Chris
Chris089 said:
Hello,
Which Rom do you use? Maybe you have to root it again. Usually you can fix permissions in CWM. Have you tried to restart after "Download is finished". For Me it was working on my Asus EeePad.
Click to expand...
Click to collapse
Chris, I am still on stock ROM and I am not likely to go for a custom ROM since there are not much good ROM's available for Samsung Galaxy S Plus and Yes I tried multiple reboots. After reboot, on the notification it says that app download failed due to some error with a number.
Thanks for your reply.
Same issue
Reyolin,
I have had the same problem on my Samsung Galaxy S Plus but it has only started today. Mine has been rooted for about 5 months now, since I first got it.
I did a search using EStrong File explorer and it found a file called "downloadfile.apk" in /cache (I assume this is the file as it is the same file size as stated in the Play store. However, when I tried to run or copy it it had disappeared.
It's almost like the APK is being downloaded and then being deleted before installation actually occurs.
I think rooting your phone and the inability to install apps is just coincidental.
I will do some more playing about and see what I can find (I also already tried removing the Google Play updates (to go back to the old style Market). This still did not solve the problem.
Please use the Q&A Forum for questions &
Read the Forum Rules Ref Posting
Thanks ✟
Moving to Q&A
Exactly same proble
Hi,
I have exaclty the same problem (galaxy s plus), rooted 5 month ago and problem started 2 days ago...
I updated superuser at that time and tried to update the su binarie but it fails on validation of new su and stopped (not replacing old su), this is the only thing I can remember of. root is still working with old su. Maybe the cleaning needs to be done ?
Has someone found a way to fix this?
edit:
after some investigation, this is what happens:
if I try to install one app from play store, it is downloaded correctly and then nothing happens.
the file downloaded is in /cache/downloadfile.apk
If I copy this file to /sdcard/external_sd/downloadfile.apk and run it manually it installs correctly.
Stef
galaxy s plus specific issue
i am having the same problem since morning and i also use Samsung galaxy s plus, so certainly the issue is phone specific.
Good news! Problem solved for me
Hi,
I contacted google play support and her was there answer:
Thanks for contacting us and I am sorry for the delay in responding.
We've gotten some reports that users with Samsung Galaxy S Plus devices running Android OS version 2.3 (Gingerbread) are having trouble using Google Play. We're aware of this issue and to solve it we recommend you to uninstall updates to the Google Play app by following these steps:
1. Tap Menu > Settings > Applications > Manage applications
2. Find the "All" tab
3. Scroll down to Play Store and tap to select
4. Tap "Uninstall updates"
Thank you in advance for your patience and understanding.
So I followed this and it works again!
Here are the steps after doing google recommendations:
- click google play icon, it will open old google market
- install an application, for me it worked again!
- exit google market
- click again the google play icon, it will ask to accept google play license
- click yes and then try to install another app, it worked again!
Hope this will solve also your issues,
Stef
I Just had the same problem. Here is how I fixed it,
- Uninstalled updates for Google Play
- I added a New Google Account.
- I Then signed into the new Google Account, Then Sign Into Your Main Account
And "BOOM" problem solved.

Help cyanogen mod no play store error

Currently on a samsung s3 latest cyanogen mod version. It all started when i was tring to updatey instagram but it said insufficient storage error so then i deleted instagram and tried to re download it it but the same error message came up, idiotically i deleted the play store app and now i dont have it, i downloaded the play store apk of a website and tried to download instagram same error message appeared, and now the play store now comes up with the message the playstore has stopped working so have currently unistalled the play store and so i tried to download the instagram apk and the same 1st error message came up again. Would really appreciate if somebody could help me here thanks.
kakavin said:
Currently on a samsung s3 latest cyanogen mod version. It all started when i was tring to updatey instagram but it said insufficient storage error so then i deleted instagram and tried to re download it it but the same error message came up, idiotically i deleted the play store app and now i dont have it, i downloaded the play store apk of a website and tried to download instagram same error message appeared, and now the play store now comes up with the message the playstore has stopped working so have currently unistalled the play store and so i tried to download the instagram apk and the same 1st error message came up again. Would really appreciate if somebody could help me here thanks.
Click to expand...
Click to collapse
Play Store must be installed as a system app. After you deleted it and reinstalled it, it installed as as a user app. Chances are the app you used to uninstall it can move it to to system. If not, there's a number of free apps that can.
As for the Insufficient Storage Space issue, first try wiping cache and dalvic cache. If that doesn't work try this: http://forum.xda-developers.com/showthread.php?t=2443267
Tried the thread u linked me it doesn't work cant find the folder
How do I do that?
kakavin said:
How do I do that?
Click to expand...
Click to collapse
You need a file browser with root access. ES File Explorer, for example. Do a search for "instagram". It'll probably a long time. Did you get Play Store working?
I have file explorer which has root access and still can't find that file and also nothing on instagram, had to uninstall play store due to the message play store has stopped working
What should I do now?

Unable to install apps

Hey everyone, I'm having an issue I hope I can get some help with.
I just installed the latest update on my 6045l model. It's the "Stagefright" update. Anyway, I just tried to install an app from outside the Play Store, but once I tap "install" it gives an error that says "app not installed."
I have "Unknown Sources" checked, I've played around with the security settings, I've even uninstalled an app that I got from the Play Store and downloaded the same apk from a website...it wouldn't install. I also wiped the device's cache partition. I'm not rooted and don't intend to at this time.
Why is this happening? Anyone have an idea that I haven't tried yet? I appreciate the help in advance!
I remember this happened to my on my OnePlus One and the only thing that helped was to restore the phone.
I had this happen with Amazon apps on a tablet. The cause was another app I had installed to adjust screen colors. I turned that app off and then no more problems installing the Amazon apps.

problem with reinstalling Google play Store

My Huawei mate 8 (latest firmware NXT-AL10 8.0.0.839) was purchased in China. I had no problem installing Google services without root. 2 days ago I could not connect to the play store anymore. I had a server error. After 2 days I thought it probably did not come from the server. I looked on the net and followed tutorials. I tried to clear the cache and data, delete my google account and put it back. Nothing works. After uninstalling Play Store, I wanted to reinstall it impossible . Whatever the version, I have this message: the system failed to install the package because it tries an authorization that it is already by some packages (in adb it does not work either). For info, all other applications google can be reinstalled without problems and I have no problem to create a Google account in the settings.
I figured if I redo the whole procedure using GSMinstaller, it should work. Big mistake, Unable to uninstall Google Play Services. The procedure stops there.
For info the application GoogleInstaller (version 2 or 3) does not work either. I have this message: "System failed to install the package because it tries an authorization that is already by some packages
So back to square one. How to reinstall the Play Store? I would like to avoid doing a factory restore because I'm not sure that on Emui_8, GSMinstaller works.
Waiting for your answers
Thank you and good day

App Not Installed (solved)

I'm trying to update AdAway and BitSlide but both have been banned from the Play Store and/or are not available with their current versions anywhere but their own github or source sites. When I try to install them, I get a very vague and unhelpful error for "application not installed" which doesn't tell me anything.
I've tried force closing them, freezing in TiBackup and using an APK installer app from the Play Store, but nothing seems to work.
Any ideas? Googling this extensively and looking around on XDA, Reddit, etc. haven't helped.
Solution: After trying to load via ADB it provided a much more useful error for me to troubleshoot "signatures do not match previously installed version; ignoring!" which obviously meant I had signature mismatches on the apps I was trying to install. I simply uninstalled them and then was able to re-install new versions via ADB or natively on the phone (either install method worked). Simple fix!
SOCOM-HERO said:
I'm trying to update AdAway and BitSlide but both have been banned from the Play Store and/or are not available with their current versions anywhere but their own github or source sites. When I try to install them, I get a very vague and unhelpful error for "application not installed" which doesn't tell me anything.
I've tried force closing them, freezing in TiBackup and using an APK installer app from the Play Store, but nothing seems to work.
Any ideas? Googling this extensively and looking around on XDA, Reddit, etc. haven't helped.
Solution: After trying to load via ADB it provided a much more useful error for me to troubleshoot "signatures do not match previously installed version; ignoring!" which obviously meant I had signature mismatches on the apps I was trying to install. I simply uninstalled them and then was able to re-install new versions via ADB or natively on the phone (either install method worked). Simple fix!
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Click to collapse
I believe your thread shouldn't be ignored as it can be of great help to unexperienced members. As such that you for the explanation and hint, and that you tagged your thread as "solved".

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