[Q] Wifi issue on latest update - Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting

I have recently been sent the update to android 4.4.2 on my note pro however my WiFi will not connect now.
I've tried restarting the device and it keeps saying "network connection unavailable".
has anybody else had a similar experience with this device?

ryz4eva said:
I have recently been sent the update to android 4.4.2 on my note pro however my WiFi will not connect now.
I've tried restarting the device and it keeps saying "network connection unavailable".
has anybody else had a similar experience with this device?
Click to expand...
Click to collapse
Use search, here are couple topics about broken wifi after update. Factory reset should fix it.

ryz4eva said:
I have recently been sent the update to android 4.4.2 on my note pro however my WiFi will not connect now.
I've tried restarting the device and it keeps saying "network connection unavailable".
has anybody else had a similar experience with this device?
Click to expand...
Click to collapse
Hi!
Have you got Passpoint running?
This might be a totally different issue but if a factory reset or reflashing doesn´t help you might try looking here.
Regards
Elo

ryz4eva said:
I have recently been sent the update to android 4.4.2 on my note pro however my WiFi will not connect now.
I've tried restarting the device and it keeps saying "network connection unavailable".
has anybody else had a similar experience with this device?
Click to expand...
Click to collapse
I have the same effect!
A full reset won't fix this problem. I contacted Samsung support and the said that I should send them the tablet.

A reset usually isn't sufficient, you need to reflash the firmware.

I fully reset the tablet about 4 times and it suddenly works.

Hi all!
I have exactly the same issue.... I just updated my Note Pro LTE (unrooted) to the latest firmware and I also do not have access to wifi.
Could you please help me? I read in this thread that by reflashing might solve the issue, but since I am not so experienced with that stuff on Android (hence the reason I never rooted), could you please provide detail instructions what exactly I have to do?
Thanks a lot for your great help!

elessar2014 said:
Hi all!
I have exactly the same issue.... I just updated my Note Pro LTE (unrooted) to the latest firmware and I also do not have access to wifi.
Could you please help me? I read in this thread that by reflashing might solve the issue, but since I am not so experienced with that stuff on Android (hence the reason I never rooted), could you please provide detail instructions what exactly I have to do?
Thanks a lot for your great help!
Click to expand...
Click to collapse
I eventually made a factory reset and after everything was finalized, wifi was running again fine. All my apps from play store were installed again automatically and everything seemed to run properly!
However, when I woke up this morning, unfortunately the same issue was present. No network connectivity and all available wifi networks were marked 'not in range'!!
Thus, it seems that factory reset does not solve the problem... Therefore I searched on google how to reflash my tablet. This is the link that I found:
http://androidcentral.us/2014/02/how-to-flash-firmware-using-odin-samsung-devices/
Could you please confirm whether this is the procedure I should follow? If yes, which update should I use? The latest or the previous one, i.e. P905XXUANH3 or P905XXUANC3?
Also, will Knox be tripped if I flash the firmware?
Thanks a lot for your help and I look forward to your responses!

elessar2014 said:
http://androidcentral.us/2014/02/how-to-flash-firmware-using-odin-samsung-devices/
Could you please confirm whether this is the procedure I should follow?
Click to expand...
Click to collapse
Yes.
I usually direct people here: http://forum.xda-developers.com/galaxy-s3/help/guide-odin-flash-guide-t1671969 (It's for the S3, but the procedure is the same everywhere. Make sure you get the most recent version of ODIN. The three buttons have different names (Bootloader/PDA/Phone/CSC are now BL/AP/CP/CSC), but the order is the same.)
If yes, which update should I use? The latest or the previous one, i.e. P905XXUANH3 or P905XXUANC3?
Click to expand...
Click to collapse
You can't downgrade, so use either the one you already have or a newer one.
Also, will Knox be tripped if I flash the firmware?
Click to expand...
Click to collapse
If you use the official firmware for a country in your region, No.

Thanks a lot ShadowLea!!
Eventually there is no need to reflash the tablet....
The only thing I just did was to uncheck the Passpoint option, as Polar67 describes above, in the Advanced Settings of wifi and immediately the issue was fixed!
Thank you all for your great help!!
ShadowLea said:
Yes.
I usually direct people here: http://forum.xda-developers.com/galaxy-s3/help/guide-odin-flash-guide-t1671969 (It's for the S3, but the procedure is the same everywhere. Make sure you get the most recent version of ODIN. The three buttons have different names (Bootloader/PDA/Phone/CSC are now BL/AP/CP/CSC), but the order is the same.)
You can't downgrade, so use either the one you already have or a newer one.
If you use the official firmware for a country in your region, No.
Click to expand...
Click to collapse

elessar2014 said:
Thanks a lot ShadowLea!!
Eventually there is no need to reflash the tablet....
The only thing I just did was to uncheck the Passpoint option, as Polar67 describes above, in the Advanced Settings of wifi and immediately the issue was fixed!
Thank you all for your great help!!
Click to expand...
Click to collapse
Interesting.. Let's remember that solution for when someone else runs into it!

Related

Root tab 2 7 which has Android 4.0.4?

Hi everybody,
I have upgraded my Samsung Galaxy tab 2.7 to Android 4.0.4, but I can't connect to my home network anymore.
My tablet isn't rooted or anything.
Can I root it to fix the problem en where can I get those links?
Thanks.
Johanna
Not sure if rooting your device will fix the issue but this link will show you how to root.
http://forum.xda-developers.com/showthread.php?t=1788625
Thanks!
Sean_Seany said:
Not sure if rooting your device will fix the issue but this link will show you how to root.
http://forum.xda-developers.com/showthread.php?t=1788625
Click to expand...
Click to collapse
Thanks!
Johanna
8. Connect your Tab?
Sean_Seany said:
Not sure if rooting your device will fix the issue but this link will show you how to root.
http://forum.xda-developers.com/showthread.php?t=1788625
Click to expand...
Click to collapse
I read those instr5uctions, but what does step 8 mean?
8. Connect your Tab
Connect to what?
Sorry for the stupid question.
Johanna
Plug the usb/charger cable into your pc that is running kies
You may want to listen to Sean's advice..(will rooting fix your problem?)
What else to connect again?
If rooting doesnt fix the connection problems what can I do then? Wait for a fix by Samsung?
Seems ridiculous.
Johanna
Rooting your tab & installing CWM would allow you to install a custom ROM
That is those actions alone would probably not fix your WIFI issues but installing a new ROM on your tab might.
I would suggest 1st trying to do a factory data reset. (found in settings backup and reset)
If that does not work you could then contact Samsung support online. You can find that option from going to the support section on the Samsung home page and following the instructions.
Question about ROM added
jamesjr1 said:
That is those actions alone would probably not fix your WIFI issues but installing a new ROM on your tab might.
I would suggest 1st trying to do a factory data reset. (found in settings backup and reset)
If that does not work you could then contact Samsung support online. You can find that option from going to the support section on the Samsung home page and following the instructions.
Click to expand...
Click to collapse
Ok thanks! I will try that.
But if I decide to root, do I have to install a new ROM on my tab then afterwards? And which one?
Johanna
Sometimes if you reboot your wifi router helps too. This is not the most reliable device when it comes to wifi.
shinydesert said:
Sometimes if you reboot your wifi router helps too. This is not the most reliable device when it comes to wifi.
Click to expand...
Click to collapse
I did that already and that didn't help.
My Samsung Galaxy S2 also didn't see the network anymore. I created a guest account on the router and then my Samsung Galaxy S2 did recognise that guest account.
But my Tab 2.7 still sees nothing. It shows networks from people in my neighbourhood though.
So I guess you are right, it could have something to do with my router.
But I have no clue how to solve that.
I will try and get some help from Dlink.
Johanna
Turn off the wifi on the tab and turn it back on. I have the p3100 and it is quite bit of a pain when it come to switch from wifi-3g-wifi.
Not successfull
shinydesert said:
Turn off the wifi on the tab and turn it back on. I have the p3100 and it is quite bit of a pain when it come to switch from wifi-3g-wifi.
Click to expand...
Click to collapse
Tried that, but that didin't help.
I contacted the Dlink customer service and they couldn't figure out what is wrong. The router is working, so it is a problem between the update from 4.0.3 to 4.0.4 on my tablet and the router. The customer service is trying to find out what the solution could be and they are getting back to me.
I will let you know.
Johanna
Solved!
Ok it is solved!
The Dlink customerservice contacted Samsung in Taiwan and it was an issue with the preshared key in the router.
So I changed that key and changed the mode to WPA only and now my tablet sees the network again and I can connect.
Yesss!
Johanna :victory:
Cool , glad it got sorted ! :victory:

[Q] how to fix Samsung galaxy note 10.1 bluetooth activation proplem

Peace be unto you all. I tried activating or turning on the bluetooth on my note 10.1 but up to now, it still can't come on.
any time I try to activate it, it acts as if it is about to be activated but it always go back to the deactivated mode.
I even reset the system but still no luck.
I also updated the os to jelly bean but still no luck.
the device is a wifi plus 3G model
GT-N8000
I will be very happy if anyone give me an advice on how to fix this issue.
Thanks in advance.
moussa202 said:
Peace be unto you all. I tried activating or turning on the bluetooth on my note 10.1 but up to now, it still can't come on.
any time I try to activate it, it acts as if it is about to be activated but it always go back to the deactivated mode.
I even reset the system but still no luck.
I also updated the os to jelly bean but still no luck.
the device is a wifi plus 3G model
GT-N8000
I will be very happy if anyone give me an advice on how to fix this issue.
Thanks in advance.
Click to expand...
Click to collapse
Dont know what you mean by activate. Mine you just turn on bluetooth it scans for devices and its done.
shaun298 said:
Dont know what you mean by activate. Mine you just turn on bluetooth it scans for devices and its done.
Click to expand...
Click to collapse
what I meant was that the blutooth can not even come on.
moussa202 said:
what I meant was that the blutooth can not even come on.
Click to expand...
Click to collapse
Ok, are you on stock FW? If not, which one do you have?
Is your N8000 rooted?
If so, try to flash another modem.
charly-whiskey said:
Ok, are you on stock FW? If not, which one do you have?
Is your N8000 rooted?
If so, try to flash another modem.
Click to expand...
Click to collapse
My device is on stock firmware and it is not rooted.
moussa202 said:
My device is on stock firmware and it is not rooted.
Click to expand...
Click to collapse
I would try factory reset, not much hope there. Then off to the factory.
shaun298 said:
I would try factory reset, not much hope there. Then off to the factory.
Click to expand...
Click to collapse
Thanks to everyone of you that made an effort on helping me about this problem.
I did a factory reset from setting again and also manually did a hard reset from recovery mode but the bluetooth still doesn't want to come on.
I went to SETTING, ABOUT and STATUS and I saw an available mac address for wi-fi but the bluetooth mac address was Unavailable.
I will really appreciate any help for this bluetooth issue. Thanks in advance.
moussa202 said:
Thanks to everyone of you that made an effort on helping me about this problem.
I did a factory reset from setting again and also manually did a hard reset from recovery mode but the bluetooth still doesn't want to come on.
I went to SETTING, ABOUT and STATUS and I saw an available mac address for wi-fi but the bluetooth mac address was Unavailable.
I will really appreciate any help for this bluetooth issue. Thanks in advance.
Click to expand...
Click to collapse
Just checked mine and with Bluetooth off, the BT MAC Address also shows as unavailable. It only shows up when I turn BT on.
Bulbous said:
Just checked mine and with Bluetooth off, the BT MAC Address also shows as unavailable. It only shows up when I turn BT on.
Click to expand...
Click to collapse
oo ok. but I don't know why my Galaxy note 10.1 bluetooth doesn't want to come on.
moussa202 said:
oo ok. but I don't know why my Galaxy note 10.1 bluetooth doesn't want to come on.
Click to expand...
Click to collapse
send it back its broke.
shaun298 said:
send it back its broke.
Click to expand...
Click to collapse
thanks for the help and effort.

WiFi problem on n8000 stock 4.4.2

Anyone figured out how to fix the WiFi problem on n8000
I have tried to instal dn5_bl_kitkat but it didn't fix the problem
Any help would be appreciated
MoNsTeRmUk said:
Anyone figured out how to fix the WiFi problem on n8000
I have tried to instal dn5_bl_kitkat but it didn't fix the problem
Any help would be appreciated
Click to expand...
Click to collapse
I just flashed those 4 leaked Odin firmware files in latest Odin and everything is working perfectly since then. Bootloader is included in those 4 files, of course.
i had the same issue, just flash the bootloader again in custom recovery
edit: or try this:go to dialpad and call *#0011#; than tap menu, hit wifi and turn "wifi power save mode" off
texten said:
i had the same issue, just flash the bootloader again in custom recovery
Click to expand...
Click to collapse
Still not working -_-
I don't think it's different than what I have already tried before , same size different name
Anyway thank you for trying to help me
MoNsTeRmUk said:
Still not working -_-
I don't think it's different than what I have already tried before , same size different name
Anyway thank you for trying to help me
Click to expand...
Click to collapse
maybe you should try the whole procedure via odin again
and if you want a modded rom, i made a guide:
http://forum.xda-developers.com/showpost.php?p=52461814&postcount=627
texten said:
maybe you should try the whole procedure via odin again
and if you want a modded rom, i made a guide:
http://forum.xda-developers.com/showpost.php?p=52461814&postcount=627
Click to expand...
Click to collapse
I installed the deodoxed rooted frimware from cypher*(I am not sure about the name)
So do you think that I have to install the original one and wipe my data and everything again -_-
My Internet connection is very slow and barely installed this frimware I am using now
So if you have an easier workaround to fix this problem please share it with me
Thanks in advance ^_^
EDIT: I have also tried the wifi power saving thing but nothing happened
MoNsTeRmUk said:
I installed the deodoxed rooted frimware from cypher*(I am not sure about the name)
So do you think that I have to install the original one and wipe my data and everything again -_-
My Internet connection is very slow and barely installed this frimware I am using now
So if you have an easier workaround to fix this problem please share it with me
Thanks in advance ^_^
EDIT: I have also tried the wifi power saving thing but nothing happened
Click to expand...
Click to collapse
Usually is a bootloader problem... I had the same issue and I had resolved it installing a file trough Cwm. Usually you can find it in the download section of KitKat roms
Hi,
In android developement under gnabo rom is a link to fix wifi for 8013, i used it for my 8000 and it worked just fine.
Hope i could help u.
http://forum.xda-developers.com/showthread.php?p=52908279
Rob
Sent from my GT-N8000 using xda premium
I upgraded my N8000 to 4.4.2 but the Wi-Fi network for working and for some reason it changes the proxy settings to manual. Only back to work properly on Wi Fi when I change the proxy for disabled. Someone is going through it?
WiFi WPS
Hi guys,
I have this problem.
In the last few weeks my 10.1 doesn't save the WiFi passwords.
Every time I turn off the device, I need to insert again the password of all the WIFI connections.
how can I fix that problem?
Thanks

Wifi/Network connectivity since Nougat

So I updated to Nougat on my Z5 32GB (6553) which is on EE in the UK.
I am finding the phone drops wifi connection (randomly almost) and will not re-connect unless I completely re-boot the phone.
Along with this, I'm finding that my network connectivity is just awful - but this may just be in my head because the wifi keeps dropping/cutting out.
I've gone through my router settings at home, nothing is different, and I don't have wifi sleep turned on.
I reset my network settings 2 weeks ago, hoping that would solve it, and then factory reset my phone this past weekend hoping that would solve it.
unfortunately I cannot unlock my bootloader, so I can't even root it and run logs.
Any suggestions?
Flash new firmware using flashtool, and wipe data and that.
L33Tgod said:
Flash new firmware using flashtool, and wipe data and that.
Click to expand...
Click to collapse
it's the latest firmware for EE, I'm sure - 32.3.A.0.376
lyingit said:
it's the latest firmware for EE, I'm sure - 32.3.A.0.376
Click to expand...
Click to collapse
reflash it, it can become buggy, don't ask question if you know the answer.
L33Tgod said:
reflash it, it can become buggy, don't ask question if you know the answer.
Click to expand...
Click to collapse
it can become buggy can it?
I'm asking the question to see if it is a common firmware problem - I highly doubt it is, as I'd imagine there would be a whole load of topics about it, and I can't find anything.
thanks for your "help".
lyingit said:
it can become buggy can it?
I'm asking the question to see if it is a common firmware problem - I highly doubt it is, as I'd imagine there would be a whole load of topics about it, and I can't find anything.
thanks for your "help".
Click to expand...
Click to collapse
How hard it is to try reflashing stock rom, it can help in 90% of cases, try different region.

Galaxy S7 restarts randomly!

Hey, XDA-ers!
I got the Android Nougat 7.0 update for my Samsung Galaxy S7 SM-G930FD (DUOS) back in January if I remember correctly. And the update process went like how it normally does. But ever since I got the Nougat update, my phone restarts randomly for no reason. At first it used to restart when I click on the 'Recent Apps' button to switch between apps. When I tap on the button, the phone vibrates and restarts. The phone never over heated before this happens. During this, the phone used to restart 2-3 times a day. This went on for 2 months. Then now, the number of restarts reduced to 1-2 per day, but the problem still persists. And now, it restarts even when I don't touch the 'Recent Apps' button. So, if any of you has had a similar experience or if any of you could help me out Please share it here. It would be GREAT!
Also just one more thing- Any of you seen any DRASTIC or worse changes in battery life of your Galaxy S7 after the Android Nougat 7.0 update? Please share your thoughts here and do suggest how you solved the problem. (My battery drains so fast that I sometimes charge it twice a day. I don't even use my phone for half of the day because I'll be at school and still the battery drain is bad! )
Factory reset. Backup your data via kies and then reset it.
Change your battery
What firmware version are you running? There's at least one version of Nougat that has issues with this
https://forum.xda-developers.com/galaxy-s7/help/random-reboots-nougat-update-t3584333
Us3rNam3d said:
Factory reset. Backup your data via kies and then reset it.
Click to expand...
Click to collapse
Hey, man!
I already tried it like 3 times now. No luck!?
CurtisMJ said:
What firmware version are you running? There's at least one version of Nougat that has issues with this
https://forum.xda-developers.com/galaxy-s7/help/random-reboots-nougat-update-t3584333
Click to expand...
Click to collapse
Hey man!?
The screen shot attached has my software info. Check it out and tell me if it's one of the versions with the problem.
Thanks!
Hmm... and after the factory reset with no apps installed you are still rebooting?
Why dont you try to reflash your firmware via odin.
Download it from sammobile and reflash it.
AgentArjun56 said:
Hey man!?
The screen shot attached has my software info. Check it out and tell me if it's one of the versions with the problem.
Thanks!
Click to expand...
Click to collapse
Possibly. I can vouch for it being fixed on DQCF onwards, which is newer than DQC4. The temporary fix seems to be to use as little RAM as possible(try to cut down on background apps until the next update). That firmware isn't terribly old though. I would actually agree with trying a reflash first.
CurtisMJ said:
Possibly. I can vouch for it being fixed on DQCF onwards, which is newer than DQC4. The temporary fix seems to be to use as little RAM as possible(try to cut down on background apps until the next update). That firmware isn't terribly old though. I would actually agree with trying a reflash first.
Click to expand...
Click to collapse
I think it is also possible to reinstall the same firmware with Smart Switch from the menu "Emergency Software Recovery and Initialisation". It's like Odin but much simpler especially for beginners. As for me, I am still in DQBO and I await the update DQD7 which is beginning to be deployed in some countries. If this is not going to solve the problem, I will try to reinstall the fimware with Smart Switch. What do you think ?
GeekTN said:
I think it is also possible to reinstall the same firmware with Smart Switch from the menu "Emergency Software Recovery and Initialisation". It's like Odin but much simpler especially for beginners. As for me, I am still in DQBO and I await the update DQD7 which is beginning to be deployed in some countries. If this is not going to solve the problem, I will try to reinstall the fimware with Smart Switch. What do you think ?
Click to expand...
Click to collapse
If it's restarting due to the firmware bug then DQD7 will most definitely fix it. Beware of the emergency recovery though. Ive not used Smart Switch but the "initialization" part sounds like it would wipe the device, though that could fix any issues. Backup first, if you can.

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