Moto G 1st Generation: After some time second SIM slot of my phone stop working - Moto G Q&A, Help & Troubleshooting

Hi All,
I have i have 1st generation Moto G(Dual SIM). My mobile's sencond SIM is not working properly. I see a plus sign instead of Network Bar in notification bar and if somebody calls me on that number he gets the message that the number is switched off. To enable that SIM i have to disable the first SIM and after that if i enable the first SIM then both SIM works for sometime. But after few hours sencond SIM again stopped working.

Please ask questions in the Q&A section
Thread moved

Did you try doing factory reset...or flashing ROM stock again...(I suppose u r on stock)
Sorry bad English...
Enviado desde mi [email protected]|¢0π XT-1033

Have u tried with other sim card is the issue persists?
Sent from my XT1033 using XDA Premium 4 mobile app

Related

Moto G xt1033 Australian SIM Network HELP!

Hi!
I have been trying a few custom android kit kat roms on my Moto G xt1033 and everything works great except the fact that my sim card isnt registered by the device, it has that 4 bar logo in the status bar but has no bars and is just a triangle and in the drop down menu it says no connection. My SIM is an Amaysim but sometimes on phones it will come up as YES OPTUS.
Please help and if anyone in australia/global would know how to fix or has this problem please dont be afraid to help as it is unfortunate for me now that i have to run stock 4.4.2 to have a working sim.
Thanks in advance!
loudninja said:
Hi!
I have been trying a few custom android kit kat roms on my Moto G xt1033 and everything works great except the fact that my sim card isnt registered by the device, it has that 4 bar logo in the status bar but has no bars and is just a triangle and in the drop down menu it says no connection. My SIM is an Amaysim but sometimes on phones it will come up as YES OPTUS.
Please help and if anyone in australia/global would know how to fix or has this problem please dont be afraid to help as it is unfortunate for me now that i have to run stock 4.4.2 to have a working sim.
Thanks in advance!
Click to expand...
Click to collapse
amaysim works on the Optus network, it should show amaysim when updated.
Request a new SIM from amaysim if it's an old one, it's free. You can do it from your amaysim account.
eastdata said:
amaysim works on the Optus network, it should show amaysim when updated.
Request a new SIM from amaysim if it's an old one, it's free. You can do it from your amaysim account.
Click to expand...
Click to collapse
its not that its a problem with the roms themselves like for some reason it doesnt work with them it gets picked up but no data signal but if i put back to stock 4.4.2 it works fine. The xt1033 model that australia only has is a dual sim version. I just want one sim working as i only use one.
i just need something for it to pick up a data signal, it doesnt even know what network to connect to in data settings.
someone else must have this issue.
Please help! :crying:
What roms are you flashing on your dual sim XT1033 handset?
eastdata said:
What roms are you flashing on your dual sim XT1033 handset?
Click to expand...
Click to collapse
LiquidSmooth 3.0 beta and AOSPA+ 4.0 Paranoid Android BETA 6
Help quick please.

Questions !!

For Moto G dual sim version will the followng things work ? or how to make it work ?
1] Will roms from single sim work ? ( only one sim working after flashing )
2] Can I flash Single sim Firmware ?
3] Are there any hardware changes in the dual sim like chipset or anything minor ?
4] Has anyone tried Roms or firmware from single sim ?
5] These questions are bugging me from so long so had to ask.
:good:
Please use search feature before making question... Yes there are 3-4rom working fine with dual sim version with one sim working like gpe rom, cyanogenmod
Sent from my XT1033 using Tapatalk

Sim manager

Hi guys, I got a dual Sim moto g xt1033, I'm searching for an app that manage my Sim contacts showing them separately, I mean sim1contacts sim 2 contact...all apps I find just show sim 1 contacts and others show me all contact mixing them.
Thanks for your help...
Enviado desde mi [email protected]|¢0π XT-1033

[Completed] Cyanogenmod 12 for HTC Daul Sim (Network issue)

Hello
I recently flashed CM12 nightly offical rom
I am liking it very much but i m have trouble with the network settings
Dual Sim
Sim 1 - 3G Data Only
Sim 2 - Calls only
Now when i set LTE network mode on sim 1 and do the *#*#4636#*#* i get the H+ working but the sim 2 setting switches to 2G which causes calls to loose all incoming/Outgoing audio...
and when i set LTE on sim 2 calls work fine but then sim 1 switches to 2G causing low speed untill i manually change that back...
I have searched lots of thread but found no working fix for it for my HTC 816 daul sim
Kindly guide me to the thread where i can get my problem fixed permanently..
Thanks
Hello, thank you for using XDA Assist.
Post this as a bugreport in the XDA Thread of the ROM you're using. Make sure you're on a clean flash though. The experts there should be able to assist you.
Good luck!
Sent from my LG-H815 using Tapatalk

Emergency Calls Only on Jio sim

Hello .
I got a jio sim 10 days ago but i was getting no service in my moto g3 and then i put that sim in samsung phone, it got activated and i was able to place calls on Samsung device but then i put it back in moto g3 and again its showing no service.
I thought the sim was faulty but today i got the new sim card from jio and it was again showing No service so i put it again in Samsung phone and was able to place calls. The problem is the jio sim isn't showing any service in my phone only.
I have tried flashing Reseruction remix 6.0.1, stock lolipop rom and also cm12 but i am not getting any service at all.
Please help me.
aaqib67 said:
Hello .
I got a jio sim 10 days ago but i was getting no service in my moto g3 and then i put that sim in samsung phone, it got activated and i was able to place calls on Samsung device but then i put it back in moto g3 and again its showing no service.
I thought the sim was faulty but today i got the new sim card from jio and it was again showing No service so i put it again in Samsung phone and was able to place calls. The problem is the jio sim isn't showing any service in my phone only.
I have tried flashing Reseruction remix 6.0.1, stock lolipop rom and also cm12 but i am not getting any service at all.
Please help me.
Click to expand...
Click to collapse
Bro make sure the barcode u used to collect to sim is must be generated from the phn ij which u r going to use the jio sim..or u hav to registered via ur imei for working jio sim....
I felt same problem...cos i tookba codr from one of my frnds but i got no signal like u...but then i use old jio apk and genrated code successfully from my g3 using stock imei...(previously i tried the imei from which the barcode generated but not works)....then got a new sim by biometric id thru adhar card number.....activated within 5 mins and got all msgs quickly.....
reeeju said:
Bro make sure the barcode u used to collect to sim is must be generated from the phn ij which u r going to use the jio sim..or u hav to registered via ur imei for working jio sim....
I felt same problem...cos i tookba codr from one of my frnds but i got no signal like u...but then i use old jio apk and genrated code successfully from my g3 using stock imei...(previously i tried the imei from which the barcode generated but not works)....then got a new sim by biometric id thru adhar card number.....activated within 5 mins and got all msgs quickly.....
Click to expand...
Click to collapse
bro they didnt ask for any bar code , they just asked for my imei number and the sims are working in all other handsets except Moto G3. Actually my model number is XT1541 (UK 1gb edition) . I guess its 4g band doesnt work in india. I flashed stock MM too but still i am not getting any signal
hi , i also want to share my experience..
i got motoG3, i ported my sim to JIO
now i put the sim in Slot1 , i dont know why that didnt work.. ( i didnt get signal like you )
but when i changed it to Slot2 it started working...
maybe the reason is : i ported my sim which is in 2nd slot.. any kind of IMEI thing is stopping me to use that JIO sim in Slot1
hope this gives u some idea
aaqib67 said:
bro they didnt ask for any bar code , they just asked for my imei number and the sims are working in all other handsets except Moto G3. Actually my model number is XT1541 (UK 1gb edition) . I guess its 4g band doesnt work in india. I flashed stock MM too but still i am not getting any signal
Click to expand...
Click to collapse
Jio 4g bands are Band 3 (1800Mhz), Band 5 (850Mhz), Band 40 (2300Mhz).....but according to gsm arena i just saw ur lte bands are not matching to jio's ones....so i think in xt1541 u will get no signal
nandakis4 said:
hi , i also want to share my experience..
i got motoG3, i ported my sim to JIO
now i put the sim in Slot1 , i dont know why that didnt work.. ( i didnt get signal like you )
but when i changed it to Slot2 it started working...
maybe the reason is : i ported my sim which is in 2nd slot.. any kind of IMEI thing is stopping me to use that JIO sim in Slot1
hope this gives u some idea
Click to expand...
Click to collapse
Actually my phone is single sim and i just came to know that my modek doesnt support jio LTE band , So i might probably sell this phone.
Thanks anyways !!
reeeju said:
Jio 4g bands are Band 3 (1800Mhz), Band 5 (850Mhz), Band 40 (2300Mhz).....but according to gsm arena i just saw ur lte bands are not matching to jio's ones....so i think in xt1541 u will get no signal
Click to expand...
Click to collapse
yes bro, i also checked that and sadly i cannot use 4g here is india.
Thanks anyways for ur response
aaqib67 said:
yes bro, i also checked that and sadly i cannot use 4g here is india.
Thanks anyways for ur response
Click to expand...
Click to collapse
Hmmm....so which phn will u going to buy?...cos i also wanna buy a phn budget 16k....
Now I have using marshmallow stock rom in my moto g 2015(moto g3).Now i wanna downgrade my phone to lollipop..because marshmallow update drain more battery.....so want some help guys....
I have downloaded the STOCK_5.1.1_optimized_MOTOG3_Ver1.0 and Moto G3 5.1.1 Modem Firmware posted by aman singh 63 on XDA developers.....
Now I have a doubt in flashing the rom and firmware...please help me.....thank you
harikrishnanharry139 said:
Now I have using marshmallow stock rom in my moto g 2015(moto g3).Now i wanna downgrade my phone to lollipop..because marshmallow update drain more battery.....so want some help guys....
I have downloaded the STOCK_5.1.1_optimized_MOTOG3_Ver1.0 and Moto G3 5.1.1 Modem Firmware posted by aman singh 63 on XDA developers.....
Now I have a doubt in flashing the rom and firmware...please help me.....thank you
Click to expand...
Click to collapse
1. This is the wrong thread to post this.
2. The file you downloaded is stocks-modified, to restore stock, use firmware flashing guide by lost101 in general section.
3. All the information is properly documented there, make sure to search and read the posts before doing anything. Likely any query that you may have is already answered, if not, you an ask in that thread.
Broadcasted from Zeta Reticuli
In my mob Jio doesn't work at home but when I go around city it works fine. Model is xt1550.
Strangely it works good at home on my brother's Samsung mobile.
I guess it's frequency problem, may be.
I thought moto mobile's signal reception would be good but unfortunately I got deeply disappointed.

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