[Q] My in call mic broke only speaker phone working after running L for a few days. - Nexus 5 Q&A, Help & Troubleshooting

I'm really not sure what happened at first I thought it was a software problem but after checking all the roms on my Multirom including my OG stock ROM and it seems to me my mic is broken. I noticed it because I use voice to text and voice search allot and it was working fine on Preview LPX13D and the white Preview LPX13D for the N5 and then it just seemed to stop working at some point. I was going to post this in the Preview LPX13D thread but after testing it in all rom and doing a factory reset to stock unrooted and the problem is still there. so i'm guessing I'am just burnt and have to send my phone back to Google. My step dad gave it to me for xmas last year tho so I don't have the order # and or was not bought by me. I guess I will contact him and see if he will send it back for me. I was posting this to see if there was a solution i was unaware of because I did see a few people posting about the same problem when L first dropped but I didn't see any solutions and i'm guessing most people just sent there's in. If I'am not able to send it back to Google What part should I order to fix it. Is it the Speaker phone part that has both mics on it or the flex cable? Thanks to everyone for their help and advance and to all of the Devs for all their hard work.

NUGZZ420 said:
I'm really not sure what happened at first I thought it was a software problem but after checking all the roms on my Multirom including my OG stock ROM and it seems to me my mic is broken. I noticed it because I use voice to text and voice search allot and it was working fine on Preview LPX13D and the white Preview LPX13D for the N5 and then it just seemed to stop working at some point. I was going to post this in the Preview LPX13D thread but after testing it in all rom and doing a factory reset to stock unrooted and the problem is still there. so i'm guessing I'am just burnt and have to send my phone back to Google. My step dad gave it to me for xmas last year tho so I don't have the order # and or was not bought by me. I guess I will contact him and see if he will send it back for me. I was posting this to see if there was a solution i was unaware of because I did see a few people posting about the same problem when L first dropped but I didn't see any solutions and i'm guessing most people just sent there's in. If I'am not able to send it back to Google What part should I order to fix it. Is it the Speaker phone part that has both mics on it or the flex cable? Thanks to everyone for their help and advance and to all of the Devs for all their hard work.
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I got that too, definitely same problem. I can't send it to Google too. What to do guys?

maarcnylmz said:
I got that too, definitely same problem. I can't send it to Google too. What to do guys?
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Click to collapse
I ended up sending my phone back I tried everything to fix it.

I am having the same issue. I can't make out what the fault is. I have googled extensively and it could be one of these:
1. Noise cancellation microphone
2. Earphone jack that doesn't recognise when the earphones are removed
3. A hardware malfunction.
The thing is that I have tested all of these.
1. Covering the noise cancellation mic or fiddling with the build.prop makes no difference
2. I have tried to turn off the headphones while they were in using an app from the play store. Didn't solve the problem
3. Installed a noise meter app and when I blow /tap straight on the grill were the mic is house, there is recognition. Also tested using Google voice search. Also recognised some words. Finally, if i make a call and put the phone in speaker mode the person on the other side hears me loud and clear. So not the hardware (I don't think)
I google some more and noticed that a number of phones have this issue not just the Nexus 5. For example the OnePlus One (https://forums.oneplus.net/threads/microphone-problem.91832/page-3), the Moto G (http://www.androidpure.com/how-to-fix-the-no-sound-during-calls-issue-on-the-moto-g/) the HTC One X (http://forum.xda-developers.com/showthread.php?t=2283990), the LG Optimus (http://forum.xda-developers.com/showthread.php?t=2461432) and probably more.
So, could this be a broader problem with Android itself? I have too many questions.
Hopefully somebody brilliant from this forum will see this and apply their genius minds.

i have the same issue, need help

Lucas1 said:
i have the same issue, need help
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Click to collapse
I was unable to find a solution for it. I sent my phone back to Google and got a New one. If you got yours from the play store less than a year ago you maybe able to get them to replace it.

Related

New to the forms

Just wanted to say hey before I start posting in here, I have a Samsung Captivate and the speaker just stopped working
I've searched using the search but its not very extensive anyone able to point me in the right direction?
Welcome to the forums!!!
Sexy Vibrant featuring Sombionix 1.9.1, JAC's OC/UV, FFC installed
Speaker not working? Hopefully it's not a hardware failure...
If you just got it, bring it back to AT&T and hopefully (if you're within your 30 days still) they will give you a new one.
My voice microphone stopped working, as in people could not hear me speak. But only in handset mode. Speakerphone and headphones worked fine. I tried making sure I didn't have mute selected. Then I tried uninstalling apps, but ultimately the only fix was a reformat. Keep in mind, you will lose everything including all contacts and apps that you haven't backed up. I think it kept my photos and videos. You can reformat by going into Settings > Privacy > Factory data reset.
Comatose77 said:
Just wanted to say hey before I start posting in here, I have a Samsung Captivate and the speaker just stopped working
I've searched using the search but its not very extensive anyone able to point me in the right direction?
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Click to collapse
This happened to my first phone. I returned it to the AT&T store two weeks after release with a dead speaker. They gave me a brand new one on the spot.

Telstra HOXL only works on speakerphone

Hi all,
Apologies if this has been posted but I could not find any using the search although I came close.
I bought a 2nd hand Telstra HOXL using an Optus sim on fleabay and it is basically brand new. I've had it for almost a week and everything has been working fine except that I dont actually use it for calls that often. So last night I get a call and the person on the other end couldn't hear me so I figured they were in a bad reception area. Similar thing happened today and it felt strange so I called myself and all i could hear was a loud buzzing sound every time I spoke into the mic. When i turn on speaker phone, it actually works properly. Obviously it's a bit pointless if I can make a call without being on speakerphone. The strange thing is, I definitely had a successful call when i first got the phone but it required a few attempts before we could hear each other and I was told by the caller that all they could hear was the buzzing noise. Why it would suddenly work after a few attempts and then never again is beyond me.
Things I've tried:
- Performing the Audio Test. It failed because I could not record anything. I confirmed this by trying the voice recorder and it didn't work - just buzzing.
- I tried factory reset without success
- Finally I jumped onto the online support and they told me there is only 1 mic so it sounds like a software problem.
Has anyone experienced the same thing? I can't exactly take it for repairs cos the Ebayer has gone MIA even though they promised to provide proof of purchase. Hopefully they aren't dodgy cos they even refunded the postage difference. So now i'm stuck with a potential lemon and a few hundred bucks poorer.
Thanks.
I probably can't help you, but I suggest making more tests and post here, hopefully somebody had a similar problem and can help:
- try over headphones
- try over Bluetooth headsetor in car handsfree
- try a call over Skype or yahoo messenger (on wifi) to make sure isn't the network
Post results here. You'll probably end up with a custom rom, but not sure.
Sent from my HTC One X using xda app-developers app
Thanks. It's definitely not the network because I put my sim back into my old trusty Desire and it works fine. I'll give the headphones / bluetooth a crack later and I have a feeling they will work.
UPDATE - Tried it with headphones on and it works. I read on another forum that some people believed it had something to do with removing the headphones from the jack which caused the propblem. I happen to use my headphones a fair bit and I'm thinking maybe it's "confused" itself somehow. Some people have tried clearing the cache but I'm not sure how to do that on the XL.
slimslim said:
I probably can't help you, but I suggest making more tests and post here, hopefully somebody had a similar problem and can help:
- try over headphones
- try over Bluetooth headsetor in car handsfree
- try a call over Skype or yahoo messenger (on wifi) to make sure isn't the network
Post results here. You'll probably end up with a custom rom, but not sure.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse

Issues With OPO 64Gb Phone

Hello,
since i bought this phone the call volume is very low, when i call someone or someone calls me i can barely hear them. I set call volume in settings to maximum and that did not help. When i call someone sometimes the mic does not work properly and the person who i called say that my mic has a lot of static and buzzing noise.
Another problem that started about 2 weeks after i got the phone is that it will randomly freeze and then do a hard reboot. I have another friend with the same phone and he says he has never had his phone freeze. i could be on the internet browser or just unlocking the phone to check the time and it would freeze up and restart. I have also tried restoring back to factory settings and also made sure the phone is the newest version of cyanogen mod. This phone freezes at least one to two times a day. anything i can do to fix this or is this phone a lemon and should be RMA'd?? How long will i have to wait for a replacement?? i have heard horror stories about their customer service.
try a different rom
n if that doesn't work
dont be cynical about the service
just contact the authorities
vj_zero said:
try a different rom
n if that doesn't work
dont be cynical about the service
just contact the authorities
Click to expand...
Click to collapse
havent rooted it yet. already have lots of stuff on it so thats not an option until i can find a way to back up everything. i am waiting to see what OPO says i have a ticket open for them.
32adream said:
havent rooted it yet. already have lots of stuff on it so thats not an option until i can find a way to back up everything. i am waiting to see what OPO says i have a ticket open for them.
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Click to collapse
Hi,
Have you tried turning external speakers on and off...
A0001 using XDA Premium HD app
trotos said:
Hi,
Have you tried turning external speakers on and off...
A0001 using XDA Premium HD app
Click to expand...
Click to collapse
tried that and it doesn't seem to help. im going to wait until OPO's tech team says. If i have to root to get better logs through catlog then ill root it and go from there ( as long as rooting doesnt void warranty)
Hope they help you out. And to answer your question about rooting, no it does not void warranty.
Sorry I couldn't be much help.
Goodluck
I would definitely root. I had the same issue with the low volume. I adjusted the mixer path values manually. Search the forum for the volume mod. There is a flash zip version as well. The mic static is likely unrelated. I have not heard that before. Good luck!
Rooting does NOT void your warranty ( in fact good luck with that , the warranty part ... ) Unlocking the bootloader will though. As for the Oppo service, well i hope you are lucky and get an answer... If you are really not happy with it and bought it through Paypal, you would be better contesting the charges.

Nexus 4, Mic not working in Speaker mode. but works in voice record, and regular call

Hi there everyone. i need some help with a used nexus 4 that i recently purchased.
The mic does not work when i use the speaker phone in phone calls only.
i can make voice recordings in whatsaap, and other functions using the speaker mic works.
But when i try to use the speaker phone in a phone call, the other person cannot hear me at all, its as if i pressed 'mute' on the mic.
i searched the net everywhere i could think of, but only found people with the opposite problem, where the mic only worksin speaker mode for them, but not for regular calls, which is the opposite of my issue..
also another strange thing, when i plug in an external headset/mic, the whole phone becomes like one big mic, and any way i touch the phone, sounds like crumpling paper extremely loudly.....
does anyone know of a solid fix for this issue?
thnks!!!!
simchaleh said:
Hi there everyone. i need some help with a used nexus 4 that i recently purchased.
The mic does not work when i use the speaker phone in phone calls only.
i can make voice recordings in whatsaap, and other functions using the speaker mic works.
But when i try to use the speaker phone in a phone call, the other person cannot hear me at all, its as if i pressed 'mute' on the mic.
i searched the net everywhere i could think of, but only found people with the opposite problem, where the mic only worksin speaker mode for them, but not for regular calls, which is the opposite of my issue..
also another strange thing, when i plug in an external headset/mic, the whole phone becomes like one big mic, and any way i touch the phone, sounds like crumpling paper extremely loudly.....
does anyone know of a solid fix for this issue?
thnks!!!!
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Click to collapse
have to tried to flash back stock factory images ??
methuselah said:
have to tried to flash back stock factory images ??
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Click to collapse
hey there. thnks for the quick reply.
No, i havent tried that. i tried googling about that but found so many different instructions and ways, i wasnt sure what to follow.
heres the current details on the phone: (donno if this helps at all)
currently, its on ANDROID 5.1.1
baseband version: M9615A-CEFWMAZM
Kernel Version 3.4.0
BUILD LMY48T
could you please include a link, as a good trustworthy source for me to read as to how to do that on this phone? Im new to this... good wtih computers, but just new to flashing phones. last one i tried was on my doogee titans, and it completely bricked, it wouldnt even recognize being plugged into the charger. i wasnt succesfull in bringing it back to life. i want to be careful with this one.
thnks!
simchaleh said:
hey there. thnks for the quick reply.
No, i havent tried that. i tried googling about that but found so many different instructions and ways, i wasnt sure what to follow.
heres the current details on the phone: (donno if this helps at all)
currently, its on ANDROID 5.1.1
baseband version: M9615A-CEFWMAZM
Kernel Version 3.4.0
BUILD LMY48T
could you please include a link, as a good trustworthy source for me to read as to how to do that on this phone? Im new to this... good wtih computers, but just new to flashing phones. last one i tried was on my doogee titans, and it completely bricked, it wouldnt even recognize being plugged into the charger. i wasnt succesfull in bringing it back to life. i want to be careful with this one.
thnks!
Click to expand...
Click to collapse
well i never own nexus... what i can suggest just install minimal adb from xda... And then download last known official factory images from google or http://forum.xda-developers.com/nexus-4 here... You can ask anybod here in general section.... People are willing to help just try to talk...
i was more like looking and hoping for someone who actually owned a nexus 4 and know about this specific issue and how to solve it......
it might save me hours of trying different things that may or may not work.
thnks though if i dont get any other replies ill just start by trying your advice.

Pixel 3 Speakerphone issues?

I got my Pixel 3 unlocked from Google a couple of days ago. I really love the phone, but oddly, every time that I call my wife and I'm on speaker, it always takes 8-10 seconds for her to be able to hear me. This happens with no one else, as I've called multiple people on speaker. Google offered to RMA the device, but I'm not convinced that it's a hardware issue. If it's a software issue that will likely be fixed in the future, I will just keep this one. I'm not entirely sure what to make of it, but I don't really want to go through the RMA process just for it to continue happening. Has anyone else had similar experiences? From what I can see on Reddit and elsewhere, it appears to be a rather commonplace issue. I just can't justify waiting for another device to solve a wide spread problem. If it was a fluke issue, then a factory replacement wouldn't make me nervous. I think that I am just going to return the device for a full refund and wait for something else to come out. Sucks though, because I otherwise loved this phone.
I have noticed this as well. I try to talk over the speaker and the person on the other end can't hear me for a little bit. I might try to RMA the phone. How'd you go about talked to Google Support about the issue? A phone call, chat or email?
norman1080 said:
I have noticed this as well. I try to talk over the speaker and the person on the other end can't hear me for a little bit. I might try to RMA the phone. How'd you go about talked to Google Support about the issue? A phone call, chat or email?
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Click to collapse
I was using the chat service, it worked fine. I haven't RMA'd the device. I went and got a new SIM card from AT&T and it seems better. I did tons of test calls to other people on different carriers and it only ever happened with my wife, who is in Verizon. For that reason, I don't think there is a hardware issue with my device, but I don't know what it might be.
norman1080 said:
I have noticed this as well. I try to talk over the speaker and the person on the other end can't hear me for a little bit. I might try to RMA the phone. How'd you go about talked to Google Support about the issue? A phone call, chat or email?
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Click to collapse
I figured it out while I was messing with it yesterday. Turn off HD voice. "enhanced LTE" in the network settings menu and that fixes it. I am on AT&T and had great connectivity with same carrier subscribers, Sprint, and others. I tried calling multiple friends with Verizon and had the issue every time. So I just turned it off.
Update: it looks like December update fix my issue. Will update again if something happen
---------------------------------------------------------------------------
This speakerphone issue is happening to me using TMobile and also using Whatsapp calls.
I noticed this issue because the phone is also not connecting to my Honda Civic 2016 Bluetooth and tried using the speakers.
I'll wait for December 2018 update and make lot of test before I contact Google.
I'm using the regular Pixel 3 white.
I have the same issue,,,when I first get a call and answer it with speakerphone no one can hear me for a few seconds then if I toggle speaker off then back on it works okay??
stl-fan said:
I figured it out while I was messing with it yesterday. Turn off HD voice. "enhanced LTE" in the network settings menu and that fixes it. I am on AT&T and had great connectivity with same carrier subscribers, Sprint, and others. I tried calling multiple friends with Verizon and had the issue every time. So I just turned it off.
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Click to collapse
Doesn't this remove the ability to use group chats?
I got my wife the Pixel 3 at launch and we're on the 3rd phone because of this issue and it's still happening. It only happens on speakerphone (not regular) and her speakers seem to be fine which makes me think it's software and not hardware.
deblas66 said:
Doesn't this remove the ability to use group chats?
I got my wife the Pixel 3 at launch and we're on the 3rd phone because of this issue and it's still happening. It only happens on speakerphone (not regular) and her speakers seem to be fine which makes me think it's software and not hardware.
Click to expand...
Click to collapse
I agree with you. I think I'm still having issues with it even without it on. My wife is still saying it sounds like I'm in a tunnel any time I'm on speaker. I hope they get this resolved, and ASAP.
stl-fan said:
I agree with you. I think I'm still having issues with it even without it on. My wife is still saying it sounds like I'm in a tunnel any time I'm on speaker. I hope they get this resolved, and ASAP.
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Click to collapse
Me too. I did some serious searching and it is a more major problem than I thought.
https://productforums.google.com/forum/#!topic/phone-by-google/YCbNdF9b1ts;context-place=forum/phone-by-google
I am wondering if anyone has tried turning off the wifi calling option? I havent tried that yet as it is the only thing I havent tried to see if my phone doesnt have problems when first answering a call with the phones speakerphone and people on the other end not being able to hear me for the first few seconds? I saw in a Google thread that there may be a problem with the handoff of wifi to actual LTE calling and it makes it difficult for the phones speaker to know where to apply the sound to? I dont have a sim in my phone currently so I am wondering anyone else tried this to see?
Archangel said:
I am wondering if anyone has tried turning off the wifi calling option? I havent tried that yet as it is the only thing I havent tried to see if my phone doesnt have problems when first answering a call with the phones speakerphone and people on the other end not being able to hear me for the first few seconds? I saw in a Google thread that there may be a problem with the handoff of wifi to actual LTE calling and it makes it difficult for the phones speaker to know where to apply the sound to? I dont have a sim in my phone currently so I am wondering anyone else tried this to see?
Click to expand...
Click to collapse
I've had WiFi Calling and VoLTE disabled for a while now - still garbage call quality on speakerphone.
Same here
I have WiFi calling off of mine.. still same issue
i have a new google pixel 3 after an ota update my speacker is not working anymore i tried to reboot the phone and even flashing it but nothing worke with me. can any one help please ?
hi,
i have same issue .. did you find how to solved this problem?
jon2jay said:
I may have found a fix for this. Need you guys to confirm.
Goto the permissions of Google play services, and disable MIC permission. During phone calls you will see a 'this app needs permissions to run blah blah' ignore it. Test speaker phone now. I stumbled upon someone who mentioned this (can't find the post now) and I have had 0 issues w/ straight speaker phone.
Click to expand...
Click to collapse
I can't even make calls with mic permission disabled
jon2jay said:
I may have found a fix for this. Need you guys to confirm.
Goto the permissions of Google play services, and disable MIC permission. During phone calls you will see a 'this app needs permissions to run blah blah' ignore it. Test speaker phone now. I stumbled upon someone who mentioned this (can't find the post now) and I have had 0 issues w/ straight speaker phone.
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Click to collapse
My wife has this issue with her new Pixel 3 - oddly not when calling me (I have an S8) but when calling 3 other confirmed people (who [co-incidentally] all have iphones?). Even talking to them over handset first which is obviously fine, when she switches to speaker mid-call they can't hear her.
We tried this but she still has the issue.
bwgooch said:
My wife has this issue with her new Pixel 3 - oddly not when calling me (I have an S8) but when calling 3 other confirmed people (who [co-incidentally] all have iphones?). Even talking to them over handset first which is obviously fine, when she switches to speaker mid-call they can't hear her.
We tried this but she still has the issue.
Click to expand...
Click to collapse
Newest update ending in C3 for my Pixel 3 has fixed my speakerphone problem, so far! Will keep you posted.
kperk said:
Newest update ending in C3 for my Pixel 3 has fixed my speakerphone problem, so far! Will keep you posted.
Click to expand...
Click to collapse
Yes, she just updated and tested speakerphone with one of the iPhone's she was having trouble with and no problem. Seems to be working for now!

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