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Hello everyone:
I don't set my expectations too high. I know that this is a new phone, and it is not without it's bugs, but it is an awesome phone and from reading others who were having issues, I wanted to get a Nexus S working right for me!
I purchased my first Nexus S at a local Best Buy.
Everything about the phone was fine, the battery life seemed good, it ran quickly, did not notice any lag or any other major problems. However, I did begin to notice the back-button being unresponsive, as many others have stated experiencing. From reading threads on XDA, the jury is still out on whether this is a software or hardware issue, but that some people were able to get a phone without the issue by returning it for a replacement.
So I did...
I exchanged for my second Nexus S at a local Best Buy.
This one was kind of odd. Took a little while the for the 'important system updates' notice to come up, so I had already synced with my gmail and had also manually updated google maps and a few other apps.
When I finally did install the system update and the phone booted, I got a systemcore process FC error off the bat. Not good news. Later on, all seemed well, but I noticed a lot of lag with using the GB keyboard (unresponsive at times), and also having difficulty with the end-call button to end a call in progress (again, unresponsive so I had to press it a bunch of times before it would respond). Also, the battery life did not seem to be nearly as good as the first Nexus S.
So... I turned it back to Best Buy, but they did not have another replacement. So I turned it in for a refund.
I called Best Buy toll-free number, told them about the trouble that I was having, and they waived the overnight shipping fee, took my order for a new Nexus S, and I got it via UPS the next day (just at the 24 hour mark)
With this phone, I booted the phone and chose skip to login/create a gmail account. Phone loaded up completely, and I was just signing into my gmail account when I got the 'important system updates' message.
I updated immediately. Everything went smoothly.
I have not noticed any problems so far. The phone runs smoothly. It had no FC upon first boot after the system update. The back button works as it should. I don't notice any lag with the keyboard. I pulled up engadget.com full site and did not notice any lag out of the norm, apart from it being slow to load as I'm working with the crappy Edge network here (who cares if there are 4G phones out when my area doesn't even have 3G yet and that is where I am mostly). I have also tested the ringtones. I moved some music to my SD Card. I downloaded/installed Ringdroid. I created a ringtone. I set the ringtone. I have rebooted my phone three times and my ringtone still works. I mounted and unmounted my SD card (even moved some files to it), and I still have my ringtone.
So, what was it? Was it three times the charm? Was it there was a bad batch at the local Best Buy? Was it that because of the volume of Best Buy over phone and online sales, you'll get a newer and better Nexus S going through that route? Was it because I installed the system update before doing anything else, including syncing my gmail? I'm not sure...
But I do know that I love this phone, and *knock on wood* it continues to work the way that it should, I'll be happy with it for a long time to come.
My advice for those who are experiencing the issues that I had with my first two Nexus S to try try again. I know it's disappointing that a customer would have to do that in the first place as it is time consuming and stressful, but in the end, there might be a happy ending with you and your Nexus S.
Glad everything is working out for ya. Luckily my first nexus s has been great from day one.
Sent from my Nexus S using Tapatalk
I have my second phone and it feels like the screen is less sensitive as on my first one. Unfortunately I cannot say if this is a problem with 2.3.1 because my first phone never got the 2.3.1 update and got stuck with 2.3. I have the feeling that 2.3 was much faster and less laggy than 2.3.1. I probably will return the phone again to see if this is a phone problem or if this was introduced with 2.3.1.
Does your front camera worK?
cyc1120 said:
Does your front camera worK?
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Yours does not?
cyc1120 said:
Does your front camera worK?
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Click to collapse
Just took a picture... it works. But I haven't tried video calling with Tango yet
Sent from my Nexus S using XDA App
Camera works but weird thing is it does not allow zoom...it does work on tango though....
Sent from my Nexus S using XDA App
ankit.subs said:
Camera works but weird thing is it does not allow zoom...it does work on tango though....
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
There is no zoom yet for gingerbread stock camera app.
mr mystery said:
Yours does not?
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it force closes if i use it in the default app.
it's just black if I use it in Tango.
I'm from Canada and bought the phone off someone from craigslist
After rooting my Inspire with AAHK no matter what rom I install car mode toggles on and off and drains my battery/ doesn't allow me to functionally use the phone. I've searched XDA and tried many of the suggestions including trying different roms and uninstalling the app via Titanium Backup. After uninstalling via Titanium Backup the app doesn't fully launch anymore, however it still takes over my phone. All of this has been to no avail. Any suggestions on getting this problem worked out?
aggie71013 said:
After rooting my Inspire with AAHK no matter what rom I install car mode toggles on and off and drains my battery/ doesn't allow me to functionally use the phone. I've searched XDA and tried many of the suggestions including trying different roms and uninstalling the app via Titanium Backup. After uninstalling via Titanium Backup the app doesn't fully launch anymore, however it still takes over my phone. All of this has been to no avail. Any suggestions on getting this problem worked out?
Click to expand...
Click to collapse
Search for NoDock in playstore. App that fixed the issue for me. I would post link but can't.
Sent from my Inspire 4G using xda app-developers app
thenorm89 said:
Search for NoDock in playstore. App that fixed the issue for me. I would post link but can't.
Sent from my Inspire 4G using xda app-developers app
Click to expand...
Click to collapse
Worked Like a charm. Thanks for the help.
Car Mode trigger
aggie71013 said:
After rooting my Inspire with AAHK no matter what rom I install car mode toggles on and off and drains my battery/ doesn't allow me to functionally use the phone. I've searched XDA and tried many of the suggestions including trying different roms and uninstalling the app via Titanium Backup. After uninstalling via Titanium Backup the app doesn't fully launch anymore, however it still takes over my phone. All of this has been to no avail. Any suggestions on getting this problem worked out?
Click to expand...
Click to collapse
I had a similar problem last night... This probably doesn't relate directly to your problem, but maybe it'll help someone else.
I've had my phone rooted for almost as long as I've had it (~18 months) without having this problem. I've been running ShoStock 3 (JB 4.1.2) for about a month. I'm running this ROM because I have to use Lotus Traveler for work, and the version of Traveler we have isn't compatible with JB 4.2).
Last night I got in my car and was talking to my wife on my phone. It was ~93° F and my air conditioning doesn't work in my car. Since I was talking to my wife, I didn't want to roll down the window and have a lot of noise from wind or other cars driving past. After a few minutes of talking like this, I was sweating like crazy.
She had asked me to stop at a store on my way home, so I did and I grabbed the items I needed, all while continuing to talk to my wife. As I was standing in the checkout line, my phone started switching back and forth between Car Mode (or Driving Mode or whatever the term is) and regular, so the external speaker was turning on and off.
I'm not sure if it was the heat that got to it, or if it was the sweat from my face, but even after we hung up (since we couldn't talk when it was doing that), it still kept switching to Driving Mode and back. I wiped it off and it seemed to stop. I tried to call her back when I was getting back into the car, but it started doing it again.
Moral of the Story: Large amounts of facial sweat seem to trigger automatic toggling of Driving Mode.
EDIT: I just realized I posted this in the Infuse thread, while my phone is a GS2 (i777). This thread came up as a suggestion when I started to write a post for the i777 Q&A, hence my accidental post here.
sir_dwtc said:
I had a similar problem last night... This probably doesn't relate directly to your problem, but maybe it'll help someone else.
I've had my phone rooted for almost as long as I've had it (~18 months) without having this problem. I've been running ShoStock 3 (JB 4.1.2) for about a month. I'm running this ROM because I have to use Lotus Traveler for work, and the version of Traveler we have isn't compatible with JB 4.2).
Last night I got in my car and was talking to my wife on my phone. It was ~93° F and my air conditioning doesn't work in my car. Since I was talking to my wife, I didn't want to roll down the window and have a lot of noise from wind or other cars driving past. After a few minutes of talking like this, I was sweating like crazy.
She had asked me to stop at a store on my way home, so I did and I grabbed the items I needed, all while continuing to talk to my wife. As I was standing in the checkout line, my phone started switching back and forth between Car Mode (or Driving Mode or whatever the term is) and regular, so the external speaker was turning on and off.
I'm not sure if it was the heat that got to it, or if it was the sweat from my face, but even after we hung up (since we couldn't talk when it was doing that), it still kept switching to Driving Mode and back. I wiped it off and it seemed to stop. I tried to call her back when I was getting back into the car, but it started doing it again.
Moral of the Story: Large amounts of facial sweat seem to trigger automatic toggling of Driving Mode.
EDIT: I just realized I posted this in the Infuse thread, while my phone is a GS2 (i777). This thread came up as a suggestion when I started to write a post for the i777 Q&A, hence my accidental post here.
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Click to collapse
Well, that could explain why on summer my car mode was acting like crazy. Solved it by changing rom, but still good to know.
Hello everyone,
I upgraded my Atrix 2 (AT&T, no previous mods) to ICS the other day and it has been nothing but problems ever since. Anything I tried to open (dialer, apps, menu's) would take 30+ seconds, some would never open. The Play store download are crazy slow. For example I tried updating Youtube and after 15 minutes it was at 18%. People would call and I would try to answer, but it stopped ringing long before it would actually try to answer. I was getting random reboots. I decided to do a factory reset.
Although it would boot fine now, it was still really buggy and laggy. Most apps take a good 30 seconds to load. The menu's seem to respond fine and so does the dialer. The play store is the exact same, painfully slow. It doesn't matter if it is Wifi or 4g. Although the web browser is slow to load, web pages load relatively quickly. It does stop responding every minute or so and takes a good 15 seconds to continue.
I turned on "Show all ANR's" in the developer options. When it boots I get a barrage of non responding apps/services for the first 10 minutes, then it slows down. I still get random ones though. Homescreen quite often and "com.motorola.process.system" not responding. I turned on CPU usage in the developers options, but I'm not sure what the information means or what is acceptable/unacceptable. I compared the values/graphs to my wife's ICS tablet and hers are much lower. For example:
My Atrix 2: 5.72 / 6.28 / 6.76 (graph is 1/3 of the way across the screen, most of it is blue, graph jumps around)
Transformer Tablet: 0.0 / 0.06 / 0.06 (graph is almost non existant).
Motorola support told me that I cannot compare the graphs because the 2 ICS versions are different enough that the values could not be compared. Maybe, maybe not. All they offered was for me to send the phone in. I'm searching the web like crazy, but I think that the update is new enough where there isn't too much content on the subject yet.
Anyone have any ideas on what I can do/try? Any tips on how to troubleshoot the problem?
Thanks
Dustin
Try a factory reset.
Sent from my MB865 using xda premium
tmease1 said:
Try a factory reset.
Sent from my MB865 using xda premium
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Click to collapse
I tried several times (as mentioned) and although it was an improvement from the original update, it still performs terribly.
You said you hadn't done any mods. I assume you also did the official OTA update to ICS? In that case, I'd take the phone back to AT&T and ask for a replacement. If you're within the warranty period, they should honor it since you didn't do any mods/flashing.
MobileNick said:
You said you hadn't done any mods. I assume you also did the official OTA update to ICS? In that case, I'd take the phone back to AT&T and ask for a replacement. If you're within the warranty period, they should honor it since you didn't do any mods/flashing.
Click to expand...
Click to collapse
Your assumption is correct, it was the official OTA upgrade. If there isn't really anything I can do, then I might just take it in. Motorola wanted me to send it in but I can't be without a phone for 1 week +. Hopefully I can work it out at the store so I don't have to send it in.
It could be a rogue app. Do a factory reset and clear the dalvik cache too.then do not sign in to your google. See what happens.
Sent from my MB865 using xda app-developers app
In the initial days after the ICS OTA I faced a lot less severity of similar issue raised by you which does not occur now by itself but sometimes very rarely.
As a last resort charge up fully, since you are ok with factory reset do it once more & then reboot and ensure you do not touch any of the default developer options. Don't use any apps explicitly from your end at all besides your core dialler and mobile data/wi-fi (which will of course bring up any background syncs & programs associated with background data). After an hour's use go to running apps and post screen shots (if need be after scrolling down for additionally non visible programs on visible screen) & similarly do the exercise for cached apps & maybe it'll help someone more knowledgeable to give some inputs as it'll show exactly what apps initialize & are active by themselves. Also before all this, screenshot "ANR's" since you have it enabled at the moment and finally I assume you are non rooted (just to know).
RAD7 said:
In the initial days after the ICS OTA I faced a lot less severity of similar issue raised by you which does not occur now by itself but sometimes very rarely.
As a last resort charge up fully, since you are ok with factory reset do it once more & then reboot and ensure you do not touch any of the default developer options. Don't use any apps explicitly from your end at all besides your core dialler and mobile data/wi-fi (which will of course bring up any background syncs & programs associated with background data). After an hour's use go to running apps and post screen shots (if need be after scrolling down for additionally non visible programs on visible screen) & similarly do the exercise for cached apps & maybe it'll help someone more knowledgeable to give some inputs as it'll show exactly what apps initialize & are active by themselves. Also before all this, screenshot "ANR's" since you have it enabled at the moment and finally I assume you are non rooted (just to know).
Click to expand...
Click to collapse
Thanks RAD7 and cloudedhopes.
I went into the semi-local AT&T service store and they said that this is a known issue to them. They told me that they couldn't give me a new phone because all of their replacement Atrix 2's came in with ICS and they had to send them back. Supposedly there is a fix coming for it someday.
I will give your posts a shot here over the next few days and report back the results. Normally I'd do it tonight but it's also a business phone and I just need it to work for me until the weekend. Thanks for the help!
I failed to get screen shots of the running services. The only way I could see a way to do it was take pictures with a camera and what I had handy only took blurry pictures.
I have made some sort of progress though. I did as you guys said, wiped it and basically did nothing with it for more than an hour.
I connected to WIFI and checked the web browser, works pretty well.
I put in a clean flash card and loaded music, the player works fine.
I eventually added an my personal and work email accounts, they work fine.
Sync'd my contacts with AT&T, still working fine.
The dialer, text messageing, preloaded apps all work fine.
As soon as I launch the play store and sign into my google account, it all goes down hill. Everything gets super slow and most things I'm trying to do temporarily stop responding. I wiped it again, re-did everything last night except my google account and it's now working fine again.
dmroeder said:
I failed to get screen shots of the running services. The only way I could see a way to do it was take pictures with a camera and what I had handy only took blurry pictures.
I have made some sort of progress though. I did as you guys said, wiped it and basically did nothing with it for more than an hour.
I connected to WIFI and checked the web browser, works pretty well.
I put in a clean flash card and loaded music, the player works fine.
I eventually added an my personal and work email accounts, they work fine.
Sync'd my contacts with AT&T, still working fine.
The dialer, text messageing, preloaded apps all work fine.
As soon as I launch the play store and sign into my google account, it all goes down hill. Everything gets super slow and most things I'm trying to do temporarily stop responding. I wiped it again, re-did everything last night except my google account and it's now working fine again.
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Since you mentioned Signing into Google play is issue, I am just thinking it could be because of the backup & restore option. Bu default Google allows to back up and restore your account. Its highly like you selected that too. There could some app which causing this issue. May be you can give a try without checking restore option....may not help out but just a thought...
That's a good suggestion sazhagianambi. I'll try that sometime today.
I let my phone run all day yesterday without signing into my google account. When I finally went to sign in I saw that check box... right after I hit sign in. I unchecked it, but I had already hit the sign in button so I think it was too late.
For taking screenshot, you have to press power & volume down button simultaneously. It works for sure. Google Play store is definitely acting slow on ICS but does not effect rest of my apps. I have noticed this whenever I update apps updates (I have disabled auto updates for all apps though & check manually) Everyone echoes the fact that do not go beyond class 6 SD's which is one thing you may want to consider (I am however using class 10 which is said to be a ticking time bomb & also it is mentioned never to install apps to SD card (which I do) but stay away from "Link2SD" & do not move apps marked with grey icon when it says movable. Avoid live widgets if possible. In any case it is recommended to reboot once in two days like how we do our computers to flush the ram and renew the system.
If yet your concern is so grave (& which it sounds) then by all means you should consider getting a replacement from AT&T if you are under warranty.
RAD7 said:
For taking screenshot, you have to press power & volume down button simultaneously. It works for sure. Google Play store is definitely acting slow on ICS but does not effect rest of my apps. I have noticed this whenever I update apps updates (I have disabled auto updates for all apps though & check manually) Everyone echoes the fact that do not go beyond class 6 SD's which is one thing you may want to consider (I am however using class 10 which is said to be a ticking time bomb & also it is mentioned never to install apps to SD card (which I do) but stay away from "Link2SD" & do not move apps marked with grey icon when it says movable. Avoid live widgets if possible. In any case it is recommended to reboot once in two days like how we do our computers to flush the ram and renew the system.
If yet your concern is so grave (& which it sounds) then by all means you should consider getting a replacement from AT&T if you are under warranty.
Click to expand...
Click to collapse
I eventually admitted defeat and called for a replacement. Unfortunately it showed up late and had to leave for a business trip. So I'm sure it's sitting on my porch right now. Oh well.
I appreciate everyone's input. I'm curious if it shows up with ICS on it or not.
I am experiencing the exact same thing on mine. I also felt that the Google Play store was the issue... so much that I uninstalled it and re-installed the newest version from an apk off the web. I swear my phone ran smooth for a couple days. I was pumped. But then, the slowness returned. It's horrible. I just 'froze' the Play store with Titanium backup, and will see if that helps. If so, I'll report back.
meeotch said:
I am experiencing the exact same thing on mine. I also felt that the Google Play store was the issue... so much that I uninstalled it and re-installed the newest version from an apk off the web. I swear my phone ran smooth for a couple days. I was pumped. But then, the slowness returned. It's horrible. I just 'froze' the Play store with Titanium backup, and will see if that helps. If so, I'll report back.
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Click to collapse
I wonder if anyone has been having success with the update. I'd have to assume yes since it's still available for download.
I got home last night and my replacement phone has Gingerbread. I'm thinking about rooting it and backing it up then trying the update again.
atrix 2 malfunction with ICS OTA
dmroeder said:
Thanks RAD7 and cloudedhopes.
I went into the semi-local AT&T service store and they said that this is a known issue to them. They told me that they couldn't give me a new phone because all of their replacement Atrix 2's came in with ICS and they had to send them back. Supposedly there is a fix coming for it someday.
I will give your posts a shot here over the next few days and report back the results. Normally I'd do it tonight but it's also a business phone and I just need it to work for me until the weekend. Thanks for the help!
Click to expand...
Click to collapse
Hi,
Did you say your local ATT retailer said there is a known "problem" with operating ICS on it...I have been soft bricked since the OTA update..I am not a programmer, and have been reading posts for weeks..overwhelmed. out of warranty, and moisture sensor positive, so I will get nothing from ATT, unless there is a recognized compatibility issue?
Anyway, If your retailer said so, maybe I can relay that to my local,
thanks,
Jason
slowprocessor said:
Hi,
Did you say your local ATT retailer said there is a known "problem" with operating ICS on it...I have been soft bricked since the OTA update..I am not a programmer, and have been reading posts for weeks..overwhelmed. out of warranty, and moisture sensor positive, so I will get nothing from ATT, unless there is a recognized compatibility issue?
Anyway, If your retailer said so, maybe I can relay that to my local,
thanks,
Jason
Click to expand...
Click to collapse
It was our local AT&T service center (Portland, OR) that said it was a known issue (the guys at the retail store knew nothing). He knew exactly what I was talking about and said that he had gotten an email a couple of days before about the update. He also said that he would have swapped my phone out right then and there but he had to send all of their replacement phones back because they came with ICS.
I wasn't sure if he was serious or just yanking my chain. I find it pretty hard to believe that it would be such a wide spread issue and the update would still be available. They did replace my phone though. My replacement phone has been reminding me of it but I've been ignoring it.
dmroeder said:
It was our local AT&T service center (Portland, OR) that said it was a known issue (the guys at the retail store knew nothing). He knew exactly what I was talking about and said that he had gotten an email a couple of days before about the update. He also said that he would have swapped my phone out right then and there but he had to send all of their replacement phones back because they came with ICS.
I wasn't sure if he was serious or just yanking my chain. I find it pretty hard to believe that it would be such a wide spread issue and the update would still be available. They did replace my phone though. My replacement phone has been reminding me of it but I've been ignoring it.
Click to expand...
Click to collapse
Who replaced your phone ATT or Moto? I am having the same issue
Gloatingfungus said:
Who replaced your phone ATT or Moto? I am having the same issue
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Click to collapse
ATT. They sent me a new one and I sent my old one back after it arrived.
So I couldn't take it anymore, I got the update bug. This time I got all my pics and contacts backed up, factory reset, then OTA and it works like a Swiss Watch. I feel much better being on ICS now.
I'm really not sure what happened at first I thought it was a software problem but after checking all the roms on my Multirom including my OG stock ROM and it seems to me my mic is broken. I noticed it because I use voice to text and voice search allot and it was working fine on Preview LPX13D and the white Preview LPX13D for the N5 and then it just seemed to stop working at some point. I was going to post this in the Preview LPX13D thread but after testing it in all rom and doing a factory reset to stock unrooted and the problem is still there. so i'm guessing I'am just burnt and have to send my phone back to Google. My step dad gave it to me for xmas last year tho so I don't have the order # and or was not bought by me. I guess I will contact him and see if he will send it back for me. I was posting this to see if there was a solution i was unaware of because I did see a few people posting about the same problem when L first dropped but I didn't see any solutions and i'm guessing most people just sent there's in. If I'am not able to send it back to Google What part should I order to fix it. Is it the Speaker phone part that has both mics on it or the flex cable? Thanks to everyone for their help and advance and to all of the Devs for all their hard work.
NUGZZ420 said:
I'm really not sure what happened at first I thought it was a software problem but after checking all the roms on my Multirom including my OG stock ROM and it seems to me my mic is broken. I noticed it because I use voice to text and voice search allot and it was working fine on Preview LPX13D and the white Preview LPX13D for the N5 and then it just seemed to stop working at some point. I was going to post this in the Preview LPX13D thread but after testing it in all rom and doing a factory reset to stock unrooted and the problem is still there. so i'm guessing I'am just burnt and have to send my phone back to Google. My step dad gave it to me for xmas last year tho so I don't have the order # and or was not bought by me. I guess I will contact him and see if he will send it back for me. I was posting this to see if there was a solution i was unaware of because I did see a few people posting about the same problem when L first dropped but I didn't see any solutions and i'm guessing most people just sent there's in. If I'am not able to send it back to Google What part should I order to fix it. Is it the Speaker phone part that has both mics on it or the flex cable? Thanks to everyone for their help and advance and to all of the Devs for all their hard work.
Click to expand...
Click to collapse
I got that too, definitely same problem. I can't send it to Google too. What to do guys?
maarcnylmz said:
I got that too, definitely same problem. I can't send it to Google too. What to do guys?
Click to expand...
Click to collapse
I ended up sending my phone back I tried everything to fix it.
I am having the same issue. I can't make out what the fault is. I have googled extensively and it could be one of these:
1. Noise cancellation microphone
2. Earphone jack that doesn't recognise when the earphones are removed
3. A hardware malfunction.
The thing is that I have tested all of these.
1. Covering the noise cancellation mic or fiddling with the build.prop makes no difference
2. I have tried to turn off the headphones while they were in using an app from the play store. Didn't solve the problem
3. Installed a noise meter app and when I blow /tap straight on the grill were the mic is house, there is recognition. Also tested using Google voice search. Also recognised some words. Finally, if i make a call and put the phone in speaker mode the person on the other side hears me loud and clear. So not the hardware (I don't think)
I google some more and noticed that a number of phones have this issue not just the Nexus 5. For example the OnePlus One (https://forums.oneplus.net/threads/microphone-problem.91832/page-3), the Moto G (http://www.androidpure.com/how-to-fix-the-no-sound-during-calls-issue-on-the-moto-g/) the HTC One X (http://forum.xda-developers.com/showthread.php?t=2283990), the LG Optimus (http://forum.xda-developers.com/showthread.php?t=2461432) and probably more.
So, could this be a broader problem with Android itself? I have too many questions.
Hopefully somebody brilliant from this forum will see this and apply their genius minds.
i have the same issue, need help
Lucas1 said:
i have the same issue, need help
Click to expand...
Click to collapse
I was unable to find a solution for it. I sent my phone back to Google and got a New one. If you got yours from the play store less than a year ago you maybe able to get them to replace it.
I got my Pixel 3 unlocked from Google a couple of days ago. I really love the phone, but oddly, every time that I call my wife and I'm on speaker, it always takes 8-10 seconds for her to be able to hear me. This happens with no one else, as I've called multiple people on speaker. Google offered to RMA the device, but I'm not convinced that it's a hardware issue. If it's a software issue that will likely be fixed in the future, I will just keep this one. I'm not entirely sure what to make of it, but I don't really want to go through the RMA process just for it to continue happening. Has anyone else had similar experiences? From what I can see on Reddit and elsewhere, it appears to be a rather commonplace issue. I just can't justify waiting for another device to solve a wide spread problem. If it was a fluke issue, then a factory replacement wouldn't make me nervous. I think that I am just going to return the device for a full refund and wait for something else to come out. Sucks though, because I otherwise loved this phone.
I have noticed this as well. I try to talk over the speaker and the person on the other end can't hear me for a little bit. I might try to RMA the phone. How'd you go about talked to Google Support about the issue? A phone call, chat or email?
norman1080 said:
I have noticed this as well. I try to talk over the speaker and the person on the other end can't hear me for a little bit. I might try to RMA the phone. How'd you go about talked to Google Support about the issue? A phone call, chat or email?
Click to expand...
Click to collapse
I was using the chat service, it worked fine. I haven't RMA'd the device. I went and got a new SIM card from AT&T and it seems better. I did tons of test calls to other people on different carriers and it only ever happened with my wife, who is in Verizon. For that reason, I don't think there is a hardware issue with my device, but I don't know what it might be.
norman1080 said:
I have noticed this as well. I try to talk over the speaker and the person on the other end can't hear me for a little bit. I might try to RMA the phone. How'd you go about talked to Google Support about the issue? A phone call, chat or email?
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I figured it out while I was messing with it yesterday. Turn off HD voice. "enhanced LTE" in the network settings menu and that fixes it. I am on AT&T and had great connectivity with same carrier subscribers, Sprint, and others. I tried calling multiple friends with Verizon and had the issue every time. So I just turned it off.
Update: it looks like December update fix my issue. Will update again if something happen
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This speakerphone issue is happening to me using TMobile and also using Whatsapp calls.
I noticed this issue because the phone is also not connecting to my Honda Civic 2016 Bluetooth and tried using the speakers.
I'll wait for December 2018 update and make lot of test before I contact Google.
I'm using the regular Pixel 3 white.
I have the same issue,,,when I first get a call and answer it with speakerphone no one can hear me for a few seconds then if I toggle speaker off then back on it works okay??
stl-fan said:
I figured it out while I was messing with it yesterday. Turn off HD voice. "enhanced LTE" in the network settings menu and that fixes it. I am on AT&T and had great connectivity with same carrier subscribers, Sprint, and others. I tried calling multiple friends with Verizon and had the issue every time. So I just turned it off.
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Click to collapse
Doesn't this remove the ability to use group chats?
I got my wife the Pixel 3 at launch and we're on the 3rd phone because of this issue and it's still happening. It only happens on speakerphone (not regular) and her speakers seem to be fine which makes me think it's software and not hardware.
deblas66 said:
Doesn't this remove the ability to use group chats?
I got my wife the Pixel 3 at launch and we're on the 3rd phone because of this issue and it's still happening. It only happens on speakerphone (not regular) and her speakers seem to be fine which makes me think it's software and not hardware.
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I agree with you. I think I'm still having issues with it even without it on. My wife is still saying it sounds like I'm in a tunnel any time I'm on speaker. I hope they get this resolved, and ASAP.
stl-fan said:
I agree with you. I think I'm still having issues with it even without it on. My wife is still saying it sounds like I'm in a tunnel any time I'm on speaker. I hope they get this resolved, and ASAP.
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Me too. I did some serious searching and it is a more major problem than I thought.
https://productforums.google.com/forum/#!topic/phone-by-google/YCbNdF9b1ts;context-place=forum/phone-by-google
I am wondering if anyone has tried turning off the wifi calling option? I havent tried that yet as it is the only thing I havent tried to see if my phone doesnt have problems when first answering a call with the phones speakerphone and people on the other end not being able to hear me for the first few seconds? I saw in a Google thread that there may be a problem with the handoff of wifi to actual LTE calling and it makes it difficult for the phones speaker to know where to apply the sound to? I dont have a sim in my phone currently so I am wondering anyone else tried this to see?
Archangel said:
I am wondering if anyone has tried turning off the wifi calling option? I havent tried that yet as it is the only thing I havent tried to see if my phone doesnt have problems when first answering a call with the phones speakerphone and people on the other end not being able to hear me for the first few seconds? I saw in a Google thread that there may be a problem with the handoff of wifi to actual LTE calling and it makes it difficult for the phones speaker to know where to apply the sound to? I dont have a sim in my phone currently so I am wondering anyone else tried this to see?
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I've had WiFi Calling and VoLTE disabled for a while now - still garbage call quality on speakerphone.
Same here
I have WiFi calling off of mine.. still same issue
i have a new google pixel 3 after an ota update my speacker is not working anymore i tried to reboot the phone and even flashing it but nothing worke with me. can any one help please ?
hi,
i have same issue .. did you find how to solved this problem?
jon2jay said:
I may have found a fix for this. Need you guys to confirm.
Goto the permissions of Google play services, and disable MIC permission. During phone calls you will see a 'this app needs permissions to run blah blah' ignore it. Test speaker phone now. I stumbled upon someone who mentioned this (can't find the post now) and I have had 0 issues w/ straight speaker phone.
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Click to collapse
I can't even make calls with mic permission disabled
jon2jay said:
I may have found a fix for this. Need you guys to confirm.
Goto the permissions of Google play services, and disable MIC permission. During phone calls you will see a 'this app needs permissions to run blah blah' ignore it. Test speaker phone now. I stumbled upon someone who mentioned this (can't find the post now) and I have had 0 issues w/ straight speaker phone.
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Click to collapse
My wife has this issue with her new Pixel 3 - oddly not when calling me (I have an S8) but when calling 3 other confirmed people (who [co-incidentally] all have iphones?). Even talking to them over handset first which is obviously fine, when she switches to speaker mid-call they can't hear her.
We tried this but she still has the issue.
bwgooch said:
My wife has this issue with her new Pixel 3 - oddly not when calling me (I have an S8) but when calling 3 other confirmed people (who [co-incidentally] all have iphones?). Even talking to them over handset first which is obviously fine, when she switches to speaker mid-call they can't hear her.
We tried this but she still has the issue.
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Click to collapse
Newest update ending in C3 for my Pixel 3 has fixed my speakerphone problem, so far! Will keep you posted.
kperk said:
Newest update ending in C3 for my Pixel 3 has fixed my speakerphone problem, so far! Will keep you posted.
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Yes, she just updated and tested speakerphone with one of the iPhone's she was having trouble with and no problem. Seems to be working for now!