[Q] Wifi Works, But Cannot Access Internet - Moto G Q&A, Help & Troubleshooting

I've seen a few threads here related to wifi, but they don't address the issue I'm having (if I've overlooked an obvious answer, I apologize and would appreciate being pointed in the right direction).
About a month ago I noticed that I could no longer access any web resources over wifi. I can see all available networks, I can connect successfully (and get an IP address), but that's it. This is not limited to a single access point; this is ANY access point.
The worst part is, once in a while, it'll work for a few minutes, then stop (work = access internet via play store, chrome, facebook ... whatever).
I tried using Wifi Fixer as it felt like something configuration-related, but it still doesn't work.
I ended up rooting my phone, wiping it and installing Cyanogenmod. Still no wifi. I wiped that, factory reset and reinstalled stock ... same issue.
I checked that I had a /persist folder, and the file linked in another post already existed (so I didn't overwrite it).
Any suggestions on how to proceed?

Related

[Q] Can't establish a reliable data connection to the server.

Not solved. Apparently I needed to use a VPN to connect my account though Talk. But now when my VPN isn't on nothing will sync and my gmail won't load. Until today I have never needed a VPN to log into my Google account. Something is obviously still wrong.
So I've flashed dozens of ROM's at this point and have never had this problem before. I have read all the threads and tried the following fixes ...
Pulled SIM and used WIFI
Factory reset
You Tube account ... This actually registers my Google info under accounts but won't sync at all. When I try to sync contacts or anything I get a red exclamation point and nothing happens.
Flashed other ROM's and different gapps.
Tried logging in though other gapps such as Talk and Gmail. Again YouTube will show up on my account tab as synced. It's green and looks synced but if I try to manually sync it the red error shows up again and nothing has actually been synced.
There must be a reason for this yes?
I should also mention that I'm in Shanghai. However I have never had a problem before. What gives? Why now? Could it really be that the server is down and I should just try again tomorrow?
Any advice would be greatly appreciated. Thanks in advance.
Yeah... i've been having a similar problem in xiamen for about 3 days... china unicom?
Oh? And also never had this happen before? Happened after you flashed a new ROM?
I'm with CMCC.
What makes me think something is rotten is Chinatown is the fact that if I do use my VPN everything is OK. I'm hoping this isn't the case.
I'm searching for some old TB files I can toss on my phone to try and restore it to an earlier date. If that doesn't work maybe a super crusty old ROM will work. I really am out of ideas at this point.
I wonder if getting rid of root and going stock would fix anything?
Error Message
I have also same problem for past 3 days on China Mobile in Shanghai. I belive it should be something to do with the carrier or Network accessibility to Google products... I am on Galaxy S2.
Today I checked on couple of my friends with Nexus and Galaxy S1 and confirmed that they also face same problem...
Currently the only Google app that's working is Google Translate ... The rest however won't work without my VPN on.
So it looks like this is both CMCC and Unicom so far. I don't even know if there is anything else.
The funny thing is Google + has been working on my phone from launch with no problems. Not anymore though.
Anyway there are so many places selling Android devices in China I could only imagine that this is temporary.
I wonder if there is any way to edit some of the carrier info to make things work?
Apparently there is something going on, it looks like.
It looks like it's happened before, and after about 3-4 days it sets itself aright...
Anyone figure out a workaround? I was using a pretty good VPN, but the android version only has pptp and therefore barely works here. I can't get any programs, email, or anything on my phone after a factory reset... this makes me sad.
*had some links posted but I guess I need to post a few more times before it lets me*
Anyone figure out any updates or fixes for this yet?
It's been like that for several days now...I'm with CMCC. After sometimes it'll be okay as usual....black "magic" I would call it.
VPN is a no no for me, used to work fine till they block it. I'm using SSH Tunnel now...no problem in general except from time to time (once in a very blue moon like now) when "they" cast their "magic"
Without tunneling. market couldn't get through these days.
How annoying. I even tried taking out my SIM card, and doing a hard reset, and then trying to download my software from my WIFI, but it's not a DDWRT router so I can't access the VPN.
Is there software that can turn an OpenVPN connected computer into a Wifi router? If I logged into my computer which is on a VPN, maybe I could at least re-download all my apps from the market......
*sigh* or wait heh
I got the same problem like last 5 days ...i m in China too ..with china unicom ...i tried everything possible like factory reset, uninsalling and installing gapps, install stock image , cache cleaning ....BUT ...CAN'T LOGIC GOOGLE ....
at last i used VPN on my phone ..and its sync and connect in a second ...problem gone...Happy to have my fully functional phone back
MAGIC Happened again
Just trying to log into the market .. yes now we can access the market and other google products..

Connection problems with CM9

Suddenly out of the blue my apps cant access the internet, I try to access the market and the connection always times out, but I have no problem surfing the web through the browser. This is odd, and I was wondering if somebody would know whats up.
This is really getting annoying, I can surf the web but if I wanna access any app that needs the internet it will not work, Ive tried taking my battery out and putting it back in Ive reinstalled my firmware, I have wiped cache and dalvik, I have done everything except a full wipe, does anyone have any ideas.
Do ypu have a firewall app?
I use Droidwall and it gets me everytime I flash a new rombevause the default settings for it are to block everything.
So everytime I do a new romi forget about the firewall and spend 20 minutes trying to figure out why the web access doesnt work.
Sent from a rebel ship by storing the message in an R2 unit. (Help me, XDA. You're my only hope)

Orange Wifi & Mobile Data (Something Different)

Okay, I know there has been many post like this already. I have read the other threads relating to this problem and everyone says it is Google Services not connected / not syncing. However in my case, I cant access any form of emails (chrome, email, whatsapp, etc). I have never rooted my phone, all stock, in addition to I have tried resetting and erasing all data.
Here is why I think it is not Google Services not connecting. After resetting I have not signed into any google accounts and the icons still turns orange and no data goes through any apps. I am at a point now that I am considering calling google to get a replacement since it is still on warranty, however I live outside of the USA so this will be inconvenient.
Try flashing the stock firmware again. If it still doesn't work, it's probably hardware, or some sort of account error... But that shouldn't affect noon Google Apps.
Could be a carrier issue to.
But that doesn't explain WiFi.
So yeah, reflash stock and see how it is.
Orange DOES mean it cannot connect to Google services, which using a Google phone, it will do whether you have signed in or not. In fact, you have to connect to the services to sign in in the first place. So yep, orange does mean there's no connection to Google services - however do bear in mind that if you're not connecting to the internet properly, you also wouldn't connect to Google services, which would give the orange indicators. Perhaps that's where the confusion lies.
As above, reflash stock including wipe. If that fails,it needs returning
Sent from my Nexus 5 using Tapatalk

Help? Particular website access issues from android phone

Hopefully I'm posting this in an ok section. I'm not sure what the issue is, and I'm trying to figure out if this is a software, hardware, provider, or website issue. I am beginning to suspect a software issue though.
I have a stock HTC M8, and as of about 2 weeks ago, I'm having issues logging in to one particular website: http://socialclub.rockstargames.com/ , but ONLY when connected through my wireless provider. The main page loads just fine, but as soon as I hit the sign in button to try to get to the signin page, it hangs for a while, then I get the message "internal error - server connection terminated" .
Here's the thing though: If I try to sign in to the page while connected to a Wifi network, it works just fine, and will continue to work properly even if I turn wifi off, until such time as the page automatically ends my session and I have to log in again. It's just that initial log in that won't work if connected to a wireless network. Also, I can't log out either unless on a wifi connection.
Here's what I tried already:
- Tried to log in using my wife's S4 (also stock rom). No good.
- Tried Chrome and Firefox browsers. Same problem.
- Contacted the website support. They say my wireless connection is too slow. Speedtest says 80Mbps down, 30Mbps up, 31ms ping. Ummm... I'm going to say this isn't the issue.
- Contacted my wireless provider (Telus). They say they haven't made any changes the last couple of weeks.
The only changes I've made recently is that I updated Android System Webview. I can't even get a handle on what the heck this app is for (Typical review: "It changed my life! My acne disappeared, and I won the lottery!")
Any ideas? I'm at a loss here....
In chrome you should check on the requeat desktop page and give it a try
Sent from my SM-G355H using XDA Free mobile app
Sadly, I've tried that as well. No go on any browser.
That's why I figured maybe it was something HTC screwed up with a recent update.
Can you access that login with any other method on your htc
Nope. WiFi only. Every other attempt to reach the login page fails. Browser doesn't matter, desktop view is no good, manual or auto login is also useless.
It simply won't load the login page.
I noticed on my desktop that it goes from whatever page you click the login button from, to a log in page, and then back to your original page once you enter your information. It's that transition to and from that login page that seems to be where the issue lies.
I must be in the website you do not need to worry as your droid is safe
Sorry, but you lost me there...
It could be thatbi lost but i dont know coz at somd times i have same problem anf it goea away by itself so i think its a site problem
I thought that originally as well, but they claim they haven't changed anything and blame my ISP, my ISP claims they haven't changed anything and blames the site...
This is why I'm wondering if it maybe has something to do with android web view or the native browser interfering with the whole system since it started about the same time as I downloaded the updates.
You wouldn't by chance know where I could find an apk for the HTC browser 2 versions ago would you? That way I could remove all updates then install that and at least verify or eliminate a possible cause.
Yes i can tell you where is the befault internet brousef app present on your device.
Download ans install es file manager.
Open it. At the top you will see sd card tap that. A mwnu will open. In that menu the first option is / device select that.
In that search for system folder. Inside that you will find many folders but inside folder app and priv_app there are syatem apk
Your brouser app will be inaide one of them.
Try searching goos lucl

NO connectivity even after factory reboot. Big problem, need help!

Sprint Samsung Galaxy S6 G920P.02
Android 5.1.1
Rooted, No ROMS
I am very, VERY confused. This makes absolutely no sense to me. I believe my phone is just fried but I will find out when I take it into the sprint store tomorrow. I will most likely get a new/replacement phone but they will have no idea what caused the problem and I need to figure out how this happened so it won't happen again. I'm also very curious as I don't understand at all.
The problem: It started with me not being able to connect to the internet on ANY of my apps. No crashes or anything, just no connectivity to the internet. Calls and SMS still worked like normal. After calling sprint support they told me dial ##72786#, which then just simply broke calls and SMS. Now NOTHING works.
What caused the problem: This is where I am most confused. I was trying to setup a VPN (purevpn, to be exact) on my Xbox One. In the process of this, I was modifying my router settings on my Windows 8 PC, plugged in a 2nd router, and constantly turned the wifi off and on. I was using my phone to test if the wifi was still working. (e.g. going to google.com on firefox or launching clash of clans...literally that was it) The only thing that I can think may have messed it up was a step in settings up the VPN. On my computer, after I installed the purevpn software I located myself to "Network and Sharing Center", then clicked "Adapter Settings", then clicked on "Pure VPN", then "Sharing", then checked the box "Allow other network users to connect through this computer's internet connection", and lastly from the drop down menu, selected "Local Area Network." This allowed all devices on my network to use the VPN. Somehow this messed up my phone that hard?
See image below for clarification:
i.imgur DOT COM /cnAmC6h DOT PNG
Steps I have taken to fix this: I tried rebooting my times a million times. Then I cleared DNS cache in firefox and tried to connect. Then I tried hard rebooting my phone to flush DNS cache. Then I called sprint support, who told me dial ##72786#. After dialing this, calling and SMS DO NOT WORK. "Hands free activation" starting running after dialing that number and fails to work everytime. When I wasn't able to call the phone rep back, I used the sprint online chat support. I told the online rep what happened, and they assured me the only way to fix this was to factory reset my phone. As frustrated as I was, I did it. After the factory reboot, my phone STILL CAN'T CONNECT TO ****. Exactly how it was before the reboot, except I lost all of my stuff. I have done countless google searches and am clueless and need help.
Google will push all your stuff back to the phone after you log into your account. But you'll need the internet for that.
How did you get root?
quatzar said:
Google will push all your stuff back to the phone after you log into your account. But you'll need the internet for that.
How did you get root?
Click to expand...
Click to collapse
I really don't remember, It was months ago. I paid $30 for it though and have never had issues with it.
Just brought it into a sprint tech store and they fixed by putting in a fresh sim card, reseting the phone, cache, dns, and everything they could reset. After that did not work they flashed an updated version of my phones software on the phone, which removed the root , and fixed the issue.
I explained what I did to all of the employees in the store (I was the only one there) and they were all as clueless as me.
Does anyone know what could have possibly caused this?

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