[Q] App Store Not recognizing Galaxy S5 (Sprint) - Sprint Galaxy S 5 Q&A, Help & Troubleshooting

My tablet shows in online app store, my galaxy S5 does not show as a device however, I can order apps from the device itself and install and run without problem. Some old no longer used devices show on the online app store, but not the S5?
It's a convenience issue.....usually like to order form larger scrren...
Any ideas? Phone is not rooted. Sprint issue
Thanks

JoelAWhite said:
My tablet shows in online app store, my galaxy S5 does not show as a device however, I can order apps from the device itself and install and run without problem. Some old no longer used devices show on the online app store, but not the S5?
It's a convenience issue.....usually like to order form larger scrren...
Any ideas? Phone is not rooted. Sprint issue
Thanks
Click to expand...
Click to collapse
Welcome to the forums Are you referring to the Playstore or the Amazon Appstore? For the Playstore, if you have a PC, go to here and check or uncheck your device.

Thank you for responding, but apparently you are not reading my question properly.
If the device appeared on the google play site (online site - play.google.com), I would not have a problem. The issue is that it does not appear. It is not simplistic....the play store is properly accessed on the device and the settings for back up and sync are correct. These items were also verified by google support.
However, the device does not appear on the online site, but does on the devices itself.
Any ideas would be appreciated.

JoelAWhite said:
Thank you for responding, but apparently you are not reading my question properly.
If the device appeared on the google play site (online site - play.google.com), I would not have a problem. The issue is that it does not appear. It is not simplistic....the play store is properly accessed on the device and the settings for back up and sync are correct. These items were also verified by google support.
However, the device does not appear on the online site, but does on the devices itself.
Any ideas would be appreciated.
Click to expand...
Click to collapse
Sorry, hopefully someone else can help.

Related

[Q] Android online market says "No Android devices associated with this account....."

[Q] Android online market says "No Android devices associated with this account....."
Just found the problem this morning. Was about to install apps from android online market and discovered that it says "There are no android phones associated with this account. Please sign in with a different account.". Have tried the exiting solution given on various webpages by deleting phone number and again restoring it. But no luck :-( .. Can anyone help? Will be very grateful. Thanks in advance.
Phone galaxy 3..jg6.
Do you have unofficial ROM? Some phones with unofficial/custom roms it just doesnt work - engadget.
Sent from my GT-I5800 using XDA App
no i am suing the official one .. and it was working absolutely fine till yesterday .. just got pissed off today.. best regards!!
android market no device associated with this account
i have the sam problem
I've read the rooted phones have trouble.
since you are on eclair, you could use z4root to unroot and see if it works. If it doesn't then use the suggested solution while unrooted
satyamsit said:
Just found the problem this morning. Was about to install apps from android online market and discovered that it says "There are no android phones associated with this account. Please sign in with a different account.". Have tried the exiting solution given on various webpages by deleting phone number and again restoring it. But no luck :-( .. Can anyone help? Will be very grateful. Thanks in advance.
Phone galaxy 3..jg6.
Click to expand...
Click to collapse
It seems that I have not the official ROM. How can I fix this,
hey i too had the same problem!
What i did was ,
Went back to android market via mobile and synced it once and twice while keeping google account signed off on pc.
and then again loggin on on pc!
see if tht solves your problem!
Create new google account. Remove older account from phone. Add new account info,reboot, then add info of your primary account. Now reboot again and remove info of new account. If it doesnot works then do a factory reset after first step.
Hope it helps you.
i had the same problem, i simply contacted google
and believe me they are very responsive, i got a reply within a day and my problem was fixed
same issue
I have flash my new samsung galaxy s2 with odin and followed the instruction, it turn green..n my phone rebooted, no longer with orange applications n etc. Is that consider rooted? cuz if i put my new sim card in, they will require me to enter the network lock control key...which i thought of downloading chainfire's key unlock sim app..
I tried using connected the android market via wifi and downloaded the apps but when I wana click run...will appear could not acquire superuser access, is your phone rooted?.. i downloaded superuser ...but i keep having this pop up process of android.process acore has stopped unexpectedly. please try again.........
seriously need help!! tq.
I have the same problem many times. I know how to solve it.
Option 1 - Try downloading any application from ur cellphone. Once its downloaded and installed check the market online.
Option 2 - Try syncing ur account by using Gmail, Gtalk or any google application. Just send some mail or something via Gmail. That should do it.
Option 3 - Remove ur account from the cell phone and add it again
Option 4 - (Wont Recommend this, but you want to you can try) Download another of the market. Try upgrading the market verison. Use this - http://forum.xda-developers.com/showthread.php?t=1328878
If None of these work, it means there is some internal prob. Try after somedays, or flash another rom.
Solved for me.
I had this same issue this morning. And boy, was I pissed off...!! Did a lot of Google search but nothing fixed the issue. And then stumbled upon something on my own, that fixed the issue for me. Here's what you can do -
Login to your Google dashboard; from a PC preferebly. Else from cell is also fine.
There, scroll down to "Android market" and click "Installed applications"
This will open android market, with your already installed apps list, under orders tab. Click the 'Settings' tab here.
Hopefully you'll see your device listed here, but the nickname will be missing. At least that's what I saw. Edit and add a nickname, save changes.
And voila. Your device will show up in the apps' pages now.
Let me know if this helps you.

WiFi Overseas + Market Help

The device:
GT-P6210 v3.2
Kernal: 2.6.36-P6210UEKL1-CL583281 [email protected] #3
Build: HTJ85B.UEKL1 P6210UEKLI
The sitch:
I'm a US citizen with a US device (I bought through Amazon.com and had shipped to me through a third party). However, I am currently living in Japan on a military installation. When searching for an app on the Android Market, 95% of the time the return is: No results found--even if what I'm searching for is free. I'm assuming the 5% app result (even though it's never what I'm looking for) is because of a similar app posted on the Japanese market (I could be wrong). Using a median to get through to the market (GetJar, etc.), I am able to download free apps, but I cannot buy anything that costs money. I finally emailed the Android App Customer Service and was told it was because of my IP address.
The kicker:
First and foremost, how is it my IP when I have reset my device to factory default and used a US VPN before I logged into the market and was still unable to access apps? But even putting aside that point, here is some food for thought:
I have owned both a Nook Color and Kindle Fire and, after rooting them, was able to access the Android Market just fine. All within the IP address I am currently using.
I have friends here who own Android phones (bought here on the military base through a Japanese phone company) and an Android US tablet. On all three devices they are able to access the market without any problems. Additional info: Friend's devices are SIRIUS α IS06 [au.kddi.com/english/seihin/ichiran/smartphone/is06/index.html] x2, and a Toshiba Thrive 10”; none of friend's devices are rooted.
I had above friend log into my Android Market account on her phone and buy a few apps for me, and she was able to.
Another friend of mine here owns the same Galaxy Tab I do and can also not access the Android Market.
So what is going on? How, exactly, does the market determine your location. And how do I fix it? MarketEnabler and MarketUnlocker don’t work on WiFi only devices.
Not a fix, but have you tried accessing the market from a computer, and purchasing the apps through it? If the computer can access all the apps, you may be able to choose your tab as the device you wish to install them on. Not a fix, but maybe a temporary work-around.
Sent from my GT-P6210 using Tapatalk
Also, what are a couple of the apps? Could be that the market doesn't recognize them as compatible with the 7+ (due screen resolution, lack of telephony, etc.) List a couple apps, and i can see if i have access to them. Good luck!
Sent from my GT-P6210 using Tapatalk
theundeadelvis said:
Not a fix, but have you tried accessing the market from a computer, and purchasing the apps through it? If the computer can access all the apps, you may be able to choose your tab as the device you wish to install them on. Not a fix, but maybe a temporary work-around.
Click to expand...
Click to collapse
Yes. I apparently have 3 devices on there and all 3 are always grayed out. It says "This item cannot be installed on your device."
theundeadelvis said:
Also, what are a couple of the apps? Could be that the market doesn't recognize them as compatible with the 7+ (due screen resolution, lack of telephony, etc.) List a couple apps, and i can see if i have access to them. Good luck!
Click to expand...
Click to collapse
The 3 latest apps I've tried are gReader Pro, HD Widgets, and Tabletbar Hider (root). My friend was able to buy the first 2 for me on my account with her phone, but Tabletbar Hider is incompitable so it doesn't show up. When trying to download it from my PC, my friend's newly added phone says "This item is not compatible with your device" while my tablet gives the above error. I've had the market issue with every single app I've tried.
Sent from my GT-P6210 using Tapatalk
Yep, I have access to all three from my 7+. Strange that the options for your devices are grayed out. Hopefully somewhere here will have more to offer.
Sent from my PC36100 using Tapatalk
I forgot to add that if I can get an outside link to the marketplace app, if it's free I can download it fine. I can even browse within the market and download free apps. I cannot search for apps (free or pay) and I cannot buy apps even with an outside link into the marketplace. <--this is all on my tablet. My PC can find apps, I just can't download/buy them because it says I have no compatible devices.
Update from The Galaxy Tab Forum:
Bart Laroc
ref 3. ask your friend to log into her android account on your Tab & see the outcome
check & compare your settings with your friends
on a PC goto Android Market, login with your account, scroll to bottom of the page
click "My Market Account", settings .......... check your Device/s
click on "Orders", click on "Trouble Downloading"
Click to expand...
Click to collapse
Sassapphras
I logged into my friend's marketplace account and was unable to access the market properly. I don't know exactly what I'm supposed to be doing in Devices and Trouble Downloading. My device shows up, as well as an old Nook Color and Kindle Fire, along with my friend's newly added phone. I am now able to buy things from my PC on the marketplace using my friend's phone, but only if it's not tablet specific (which sucks, 'cause I own a tab). As far as trouble downloading, I can download things if they're free. Oddly enough, I can't search for free from my tab's market, but I can download free. If I need to search for something I have to use alternate means (GetJar, Browser, etc.). I can not buy anything, though. And that's especially frustrating since a few of the things I needed to buy are tablet only apps that couldn't be bought from PC market (using friend's phone as device).
Also, my friend tried using her Toshiba Thrive with my market account and was unable to. So I wrong, her tablet can't access the US market. Not even using her own account can she access it. So it seems to be a tablet specific issue. But only "real" tablets, because like I said in a prior post, after rooting a Nook Color and Kindle Fire I was able to download, install, and use the marketplace without issue.
Click to expand...
Click to collapse

error while retrieving information from server. [RPC]

I seem to be having this strange issue with google market.
if I go to my apps, I only (according to play store) 1 app installed which is nit the case. Secondly, play store seems to think I have never purchased an app, eg, I have purchased titanium back up pro, but the store is yet again asking me to buy it at 4.99 where as it would usualy state 'purchased' and download. Secondly on trying to repurchase it states there was an error with the wallet, i then receive 2 emails a charge mail, and a refund message.
when i log in to the the play store on the web, it clearly shows apps that i have purchased in my account history with no price and the word 'purchased' but if I navigate manually, using search, it will state a price and ask me to pay
also i am using the same google account, i only have one.
below is an image of the error
Same problem, after cleaning cache problem disappears with bringing new one, f*&king blank page! No installed apps nor purchased asking me to buy it again. "All apps" tab is empty too. Damn wtf is wrong lol..
what rom are you using buddy?
I have the same problem.
The Google Play Market support could not help yet.
I think it does not matter what ROM on phone, this is a google play bug.
Yea i suppose, but looking on google play, its not under any known issues :/ looks like it may be a while before its fixed.
I contacted the customer support.
They could not solve the problem yet
it seems that the lost connection between Google account and purchased apps.
I sent some screenshots in Google Play support and I hope that the problem will be solved.
I advise you to contact Google Play support: [email protected]
I think if there is a lot of posts about this issue, it will speed up the solution
phew glad to see I"m not the only one. I'm hit with this as well on THREE different androids (one of whom is stock unrooted so its not my fault rofl).
http://forum.xda-developers.com/showthread.php?p=24058132
I have also realized I am not getting application updates. its rare I go 3 days without a single update, maybe its because it thinks I have not purchased any apps lol
Any chances that your phone market local data is not yet synced properly with the google play ? I have seen that my apps (free or paid) is not listed out immediately right after I do a full wipe or flash a new rom with full wipe. But it will eventually show up itself after awhile with data/wifi connections. I personally didn't know how long it required to sync back but eventually they will appear back when I access the market again after I restored my personal data back.
By the way, did you guys try to check your account and performs a manual market sync in the Account settings section ?
yes yes and yes we've tried all the normal market fixes, downgraded market, uninstalled updates etc.
This issue is visible on multiple droids I own (including one unrooted stock) and on web market as well, its definitely server side
I'll check in on this thread too lol. I'm in exactly the same position. No response from google.
Google Play error
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?
mgf8384 said:
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?
Click to expand...
Click to collapse
It seems not the same problem. This is another google play problem...
This discussion about the problem when the purchased app not in app-list when I trying to download&install app, google play say that the app is not bought.
Google Play thinks I have not purchased any apps.
I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!
dude2k5 said:
I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!
Click to expand...
Click to collapse
I have them on my phone and not my tablet! I think it might be related to market version whether or not they disappear device side. Can only assume the newest versions of market/store download the list from the server, rather than locally. Play.google.com doesn't work for me either.
Kurisu87 said:
what rom are you using buddy?
Click to expand...
Click to collapse
XWLP2 4.0.3 stock for sgs2.. Web site is blank too so not rom related I think.
Sent from my GT-I9100 using XDA
I am also having the same problem after updating to OrDroid 1.7.5 from 1.7.3 hope this is fixed soon so I can install my apps from my backup.
I'm also have issues with my Galaxy S2 and Xoom
Same problem here with my Defy. I'm on CM7.2 Nightly build.
Just started having this problem a few moments ago on my Xoom. Cannot install any apps from the play market from my PC and keep getting server error when trying to access my apps on my xoom. Not checked my Galaxy S II yet... maybe a problem with Google?

Tweet Like +1 Google Play store app not displaying the same info as the

Hi
When I log into the Web version of the Google Play store, I see some applications that says they are installed on my phone, but in reality, they are not installed on my Samsung Galaxy S3.
Last year, my phone was out of service for 2-3 months (I had a spare cell), and I think this is the cause. When my phone crashed, I believe I had those applications listed in Play Store (web) installed at the time. After I finally came around at installing the stock ROM (Bell Canada), then these applications showed up.
Is there a way to re sync what I have installed on my phone (Google Play store android app) and the Web version of Google Play store?
Thank you for your help
Kentb71 said:
Hi
When I log into the Web version of the Google Play store, I see some applications that says they are installed on my phone, but in reality, they are not installed on my Samsung Galaxy S3.
Last year, my phone was out of service for 2-3 months (I had a spare cell), and I think this is the cause. When my phone crashed, I believe I had those applications listed in Play Store (web) installed at the time. After I finally came around at installing the stock ROM (Bell Canada), then these applications showed up.
Is there a way to re sync what I have installed on my phone (Google Play store android app) and the Web version of Google Play store?
Thank you for your help
Click to expand...
Click to collapse
I would suggest opening the play store app. Click the menu, and select my apps. Then select all. From there, by clicking the "x" next to uninstalled apps, you will remove any apps you are not using.

[APP] Alarmpad : how to get it ?

Hi,
Are you guys able to access this application on google play store ?
https://play.google.com/store/apps/details?id=com.mindmeapp.alarmpadpro
Whether I try with proxies or my own IP (Belgium), I always end up with a message from Google saying that the app is not available in my country.
I know that the developer stopped this project last year, but I am surprised not to be able to get it anywhere.
I also tried to download the apk for version 1.9 from various websites (free or pro version), and Windows Defender always reject the file stating that it's infected by a Trojan, so I start to wonder if this is a false positive or if Google detected the same and prevents the app from being accessible on the store or so ?
It's the first time that I am facing this situation, and I am very surprised and frustrated not to be able to buy this app which looks fantastic.
Let me know if you are facing the same problem or if you have a working APK backup
Thanks !
For those who are in the same situation and who may be looking for AlarmPad FREE, here is the APK of version 1.9.3 (I believe it's the last).
I am still looking for a way to buy the PRO version, and for now the only solution seems to be in the USA :/
I'm in the USA, and can't find this app in play store.
henry8668 said:
I'm in the USA, and can't find this app in play store.
Click to expand...
Click to collapse
Thank you for the information Henry, then I have no clue where this app is available nowadays (it looks like it was widely available in the past).
Note that it appears that my previous apk downloads which were detected by Windows Defender as trojan were false positive since the same file does not trigger the warning anymore.
Too bad I can't simply by the pro version
View attachment 4058815
View attachment MindMe_com.thetalkerapp.main_2.0.4_V55.apk
View attachment AlarmPad_com.mindmeapp.alarmpad_1.9a18_V19512.apk
View attachment Umbrella_com.mindmeapp.umbrella_1.1_V9.apk
View attachment com.mindmeapp.alarmpadpro.709.apk
kalhimeo said:
Thanks for the links Stefano
Unfortunately even when installing the pro version from your post with the mindme pro key, it does not detect it as "PRO" (features are restricted as in FREE version).
I have the same behavior with this PRO apk which is the latest version I found.
I tried to contact the developer to know why his app is not available from the PlayStore anymore, but I did not received any answer so far :/
Click to expand...
Click to collapse
Well it seems you have to find a new app ... :/
I'm in the UK (used to live in the USA) and I couldn't visit the alarmpro page, but I could visit here and download the app to register it.
kalhimeo said:
Hi,
Are you guys able to access this application on google play store ?
https://play.google.com/store/apps/details?id=com.mindmeapp.alarmpadpro
Whether I try with proxies or my own IP (Belgium), I always end up with a message from Google saying that the app is not available in my country.
I know that the developer stopped this project last year, but I am surprised not to be able to get it anywhere.
I also tried to download the apk for version 1.9 from various websites (free or pro version), and Windows Defender always reject the file stating that it's infected by a Trojan, so I start to wonder if this is a false positive or if Google detected the same and prevents the app from being accessible on the store or so ?
It's the first time that I am facing this situation, and I am very surprised and frustrated not to be able to buy this app which looks fantastic.
Let me know if you are facing the same problem or if you have a working APK backup
Thanks !
Click to expand...
Click to collapse
mzmartipants said:
I'm in the UK (used to live in the USA) and I couldn't visit the alarmpro page, but I could visit here and download the app to register it.
Click to expand...
Click to collapse
you mean it s working from uk correct ?
kalhimeo said:
you mean it s working from uk correct ?
Click to expand...
Click to collapse
YES.
thanks, i will try next time I cross the channel
Old thread but I have the pro version. Don't know how the powers-that-be would feel about me sharing the apk. The developer has stopped providing support for this app and the backup service (which is why I bought it) doesn't work anymore.
ParrotSquawk said:
Old thread but I have the pro version. Don't know how the powers-that-be would feel about me sharing the apk. The developer has stopped providing support for this app and the backup service (which is why I bought it) doesn't work anymore.
Click to expand...
Click to collapse
Hello ParrotSquawk,
Thank you very much for the offer Actually I posted the pro apk here some time ago thinking it would not be a problem since there was no way to buy it anymore and development stopped as well, but the moderators didn't appreciate that...
For info even with the pro apk you cannot access the pro features, it somehow checks on google play if you bought it and locks it to free version.
I gave up on alarmpad for that reason. I wanted to use it because of its tasker integration, but ended up using ClockTask plugin. Not exactly the same thing but also very well integrated with tasker.
Cheers !
I don't know how much help this is, I was worried that I would need to find an alternative when i upgraded my 3½ year old S7 Edge to my Note 10 +.
Thankfully, despite being no longer available, it transferred over through SmartSwitch and is working fine except for the sign in/backup feature.
That said, does anyone else know of any other app that works like AlarmPad? It is a must for me as I'm on shift work and EVERY duty is different.
Old thread..but...
My biggest issue with this app currently is that the data can't be backed up anymore. If I reset my phone I have to create all the alarms and hashtags again. (My phone does not have root available).
If someone could recode it to backup and restore using an SD card ... That would be great.

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