wifi authentication problem error - Micromax Canvas 2 Plus A110Q

Hi i am new with this device and facing a this wifi authentication issue
when i try to connect my phone to virtual router i get this wifi authentication problem error
my other android devices are connecting without any issues only micromax devices are not connecting
plz help me with this if anyone knows how to solve the problem i have browsed enough threads already.

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What is exactly the problem? Do you have an error message? Are you correctly connected to the Access Point? ...
Please give more details.
i am able to connect to the access point,but it just does't go to the authentication page.Therefore, doesnt connect to the internet.
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At work we installed a new WiFi router a few months back. The connection is open and no one needs a password to connect to it. But many who bought android phones recently arent able to connect to it. I have a OnePlus One with android 4.4.4 which doesnt connect to the WiFi. My colleagues own Xiaomi, Motorola phones which they bought recently, which also doesnt connect to the internet.
The phones detect the WiFi signal, says the network is saved but fails to connect to it no matter what. The temporary solution is to make our laptop into a WiFi router and use it but this is seriously annoying. The router is from HP and I dont know the exam model number for it at the moment
I will be grateful if someone can find any solution for this problem. Also, I am a novice when it comes to gadgets so, if your suggestion is to manually set up my WiFi settings please do so with clear instructions or a video of some sort. However I will be happy if this problem gets solved in a straightforward manner.
Please help!
XDA Visitor said:
At work we installed a new WiFi router a few months back. The connection is open and no one needs a password to connect to it. But many who bought android phones recently arent able to connect to it. I have a OnePlus One with android 4.4.4 which doesnt connect to the WiFi. My colleagues own Xiaomi, Motorola phones which they bought recently, which also doesnt connect to the internet.
The phones detect the WiFi signal, says the network is saved but fails to connect to it no matter what. The temporary solution is to make our laptop into a WiFi router and use it but this is seriously annoying. The router is from HP and I dont know the exam model number for it at the moment
I will be grateful if someone can find any solution for this problem. Also, I am a novice when it comes to gadgets so, if your suggestion is to manually set up my WiFi settings please do so with clear instructions or a video of some sort. However I will be happy if this problem gets solved in a straightforward manner.
Please help!
Click to expand...
Click to collapse
No need to configure wifi on your device IMO.
Sounds like an issue with the wifi router.
To check an fix the internet settings of the wifi router, you will need the adminstrative access/console/password for the router.
Then you can check that all new devices afre allowed to connect. On some routers you can restrict the access to a list of known devices or by enabling a MAC address filtering.
If you find such options on the HP wifi router, disable it and restart the wifi.
And make sure that the SSID of the wifi network is visible (= not hidden). Some Android devices have issue connecting to hidden networks.
Thread closed. Thank you.

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