I have encryption enabled on my phone, when it restarted I can't enter my password as the keyboard is not popping up! Help any ideas on how to fix this issue or a work around?
dc52317 said:
I have encryption enabled on my phone, when it restarted I can't enter my password as the keyboard is not popping up! Help any ideas on how to fix this issue or a work around?
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Is it a normal password with letters I'm assuming?
Do you have a USB OTG cable? If so, easy fix. Plug it in, plug in a USB mouse or keyboard, then fix things.
http://www.amazon.com/SANOXY-Micro-USB-OTG-Adapter/dp/B005QX7KYU
I was stuck with a locked phone and a broken digitizer, and this was basically the ONLY way I was able to get into the phone to back everything up before doing some work on the phone.
Once you get into the phone, I would try going into Settings->Application Manager, then find the keyboard app and clear data to see if it comes up again.
I did not have an otg, went and purchased one and saved the day, thanks
Related
I bought an inspire on eBay with a screen issues, I managed to fix it by changing the screen to a new one.
Now when i turned on the phone for the first time the screen works but there is a lock pattern that i don't the the combination to it and the seller also don't know it. i tried to root the phone but i cant access to the boot menu. after i read some topics i saw that it might be because a fast boot selected and it doesn't give me the option to enter setup.
any suggestion how i can solve it? is there an option to root via PC or some other creative solutions?
(the phone unrecognized by pc when plugged with usb cable so i presume it is in charge only mode)
vladikpri said:
I bought an inspire on eBay with a screen issues, I managed to fix it by changing the screen to a new one.
Now when i turned on the phone for the first time the screen works but there is a lock pattern that i don't the the combination to it and the seller also don't know it. i tried to root the phone but i cant access to the boot menu. after i read some topics i saw that it might be because a fast boot selected and it doesn't give me the option to enter setup.
any suggestion how i can solve it? is there an option to root via PC or some other creative solutions?
(the phone unrecognized by pc when plugged with usb cable so i presume it is in charge only mode)
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Why doesn't the seller know it? Is it booting to Rom lock screen. Have you tried just entering hboot?
Sent from my Inspire 4G using xda premium
vladikpri said:
I bought an inspire on eBay with a screen issues, I managed to fix it by changing the screen to a new one.
Now when i turned on the phone for the first time the screen works but there is a lock pattern that i don't the the combination to it and the seller also don't know it. i tried to root the phone but i cant access to the boot menu. after i read some topics i saw that it might be because a fast boot selected and it doesn't give me the option to enter setup.
any suggestion how i can solve it? is there an option to root via PC or some other creative solutions?
(the phone unrecognized by pc when plugged with usb cable so i presume it is in charge only mode)
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Click to collapse
Sorry buddy, but that sounds fishy, that the seller doesn´t know the pattern lock. How come? Make sure that the phone is not stolen, because if it is reported it will be locked.
Hi guys,
Im in big big trouble. I have samsung A5 (2015) which I did not use for the past few months. Now when I decieded to sell it and to put my pictures and docs
on hard disk, It happened that I forgot my passcode. So the device is not connected with the internet, and debugging mode is off. I have many files in the device itself and not on SD.
I tried ADB with no success - that's how i know that the device is not in debugging mode.
I opened my google account to check - the device is not active.
No custom recovery installed or ROOT - everything is stock.
I tried to call on the number to try to connect to wifi when in dialing mode, but than I remembered that I redirected my calls to my actual number.
So is there any solution? I searched the web for the past few days and I'm about to lose hope.
Thanks in advance!
zmeiq said:
Hi guys,
Im in big big trouble. I have samsung A5 (2015) which I did not use for the past few months. Now when I decieded to sell it and to put my pictures and docs
on hard disk, It happened that I forgot my passcode. So the device is not connected with the internet, and debugging mode is off. I have many files in the device itself and not on SD.
I tried ADB with no success - that's how i know that the device is not in debugging mode.
I opened my google account to check - the device is not active.
No custom recovery installed or ROOT - everything is stock.
I tried to call on the number to try to connect to wifi when in dialing mode, but than I remembered that I redirected my calls to my actual number.
So is there any solution? I searched the web for the past few days and I'm about to lose hope.
Thanks in advance!
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Well I'm not sure there is any way to get those files off of the device without remembering the password. If the files aren't too important and you still want to sell the phone, just boot to the bootloader (power off, then hold power, volume up, and home at the same time until bootloader loads) and use the volume down key to go down to wipe data/ factory reset and click volume up to do it. Of course you won't get to keep the files, but the password wouldn't be an issue anymore.
Thanks for the answer. I would like to make everything possible to save the files first, but as I continue to research.. maybe Im out of options
I managed to log in my Samsung account "find my mobile" where I have an option to remotely disable the passcode, but since I do not have internet connection Im not able to do anything.
So sad.. files are there but I can't reach them.. because of my stupid head..
If some have any idea - I'm ready to try whatever.
Thanks in adnvance!
zmeiq said:
Thanks for the answer. I would like to make everything possible to save the files first, but as I continue to research.. maybe Im out of options
I managed to log in my Samsung account "find my mobile" where I have an option to remotely disable the passcode, but since I do not have internet connection Im not able to do anything.
So sad.. files are there but I can't reach them.. because of my stupid head..
If some have any idea - I'm ready to try whatever.
Thanks in adnvance!
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Click to collapse
I actually just thought of something. If you are able to remotely remove the password, but can't get to the wifi, you might be able to use an OTG cable (micro USB to full usb) and get a USB to Ethernet adapter to plug your phone into your router for a wired internet connection. I'm not sure if this would work for Android or for this specific phone, but that's possibly a way.
Wafflepress said:
I actually just thought of something. If you are able to remotely remove the password, but can't get to the wifi, you might be able to use an OTG cable (micro USB to full usb) and get a USB to Ethernet adapter to plug your phone into your router for a wired internet connection. I'm not sure if this would work for Android or for this specific phone, but that's possibly a way.
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Ohhh mannn!!! This sounds like a way to go... I will try it and post results here!
Many thanks! This is smart!
I disabled the gboard and switched to chrooma keyboard. When i restarted my device (no charge so had to charge it up) it asks for the password but keyboard doesn't shows up. Is there any fix for this? I really need the data
MotoXPlay said:
I disabled the gboard and switched to chrooma keyboard. When i restarted my device (no charge so had to charge it up) it asks for the password but keyboard doesn't shows up. Is there any fix for this? I really need the data
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You can choose the keyboard when it asks the password, there is a little keyboard logo.
yea nothing shows up tried a lot (used otg too but dosent detect physical keyboard)
Ended up formatting the whole phone and some how data was synced to gdrive. Lost only some files but thats okay
Hello, I have a Samsung A51 through T-Mobile. Recently my phone has only been charging and won't do any data transfer or bring up the menu to select what to do with the connection. After trying many different things I found out it will connect with data transfer only when I restart the phone while it's plugged in. Once I unplug the phone and plug it back in nothing. But if I leave it plugged in and restart it again it shows up.
Any ideas? All help would be greatly appreciated. I've looked around and cannot find anything regarding my issue.
Thank you
Try a known good cable.
Make sure the phone pop up enabling the data connection is enabled. Without permission each time access will be denied... at least on my Samsung.
Access the drive directly in Device Management; hit scan for new devices.
Check Event Viewer for errors logged.
Reload the drivers on the PC.
blackhawk said:
Try a known good cable.
Make sure the phone pop up enabling the data connection is enabled. Without permission each time access will be denied... at least on my Samsung.
Access the drive directly in Device Management; hit scan for new devices.
Check Event Viewer for errors logged.
Reload the drivers on the PC.
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Click to collapse
I can do all that. But only after restarting my phone while it's plugged in. It's not a cable issue or a USB port issue. Ive tried multiple cables and ports. And also tried same cable with different phone. The port on my phone is fine. If I plug it in, restart my phone it shows up as it should. Once I disconnect the phone and plug it back in, nothing. It's very odd. I think it may be an update issue from t mobile. But figured I'd check here.
Thank you for your response
Also, the pop up to allow access only shows up when phone is plugged in and I restart it. I unplug it and plug it back in. And it will only show thats charging and there isn't a prompt or selection of what to do with usb (transfer files, images, MTP, tethering etc.
Shadow42 said:
Hello, I have a Samsung A51 through T-Mobile. Recently my phone has only been charging and won't do any data transfer or bring up the menu to select what to do with the connection. After trying many different things I found out it will connect with data transfer only when I restart the phone while it's plugged in. Once I unplug the phone and plug it back in nothing. But if I leave it plugged in and restart it again it shows up.
Any ideas? All help would be greatly appreciated. I've looked around and cannot find anything regarding my issue.
Thank you
Click to expand...
Click to collapse
Try this troubleshooting steps https://www.wikihow.com/Clear-the-Record-of-USB-Plug-in-Equipment and that https://www.partitionwizard.com/disk-recovery/the-last-usb-device-malfunctioned-windows-10.html from time to time my Samsung devices have some kind of issues with Windows 10.
Also you should try with adb commands pairing both and allow the access always when the prompt appears, it could be some kind of permission denied or malfunctioning that either Samsung is not asking correctly to PC or the permission from PC is not coming properly to device, this should happen due to some old logs or a filled directory in the USB hub in Windows that needs some cleaning.
Shadow42 said:
Also, the pop up to allow access only shows up when phone is plugged in and I restart it. I unplug it and plug it back in. And it will only show thats charging and there isn't a prompt or selection of what to do with usb (transfer files, images, MTP, tethering etc.
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Click to collapse
Check Developer options>USB default configuration
Try clearing system cache on the phone.
Try a hard reboot on the phone.
If you unplug the phone from the PC you need to reauthorize it via the phone pop up after you reconnect it... each time.
If you always leave the PC on, reboot it.
blackhawk said:
Check Developer options>USB default configuration
Try clearing system cache on the phone.
Try a hard reboot on the phone.
If you unplug the phone from the PC you need to reauthorize it via the phone pop up after you reconnect it... each time.
If you always leave the PC on, reboot it.
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Like I've said. There is no prompt unless I restart my phone while plugged in. This isn't my first phone. I understand how it "should" be working. And it only acts as it should when I plug it in and restart the phone. Once I unplug it and plug it back in its as if I'm using a charg only cable.
Thanks for the response
Shadow42 said:
Like I've said. There is no prompt unless I restart my phone while plugged in. This isn't my first phone. I understand how it "should" be working. And it only acts as it should when I plug it in and restart the phone. Once I unplug it and plug it back in its as if I'm using a charg only cable.
Thanks for the response
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Click to collapse
Meh then play with it... you know the drill.
Goggle it and look at other models/OS's that had the same issue as well. A lot of the same issues keep reoccurring so this tactic is helpful with newer models too.
Either it's settings, the load got screwed up or it's hardware maybe the port. Worse case... a mobo failure.
Try it in safe mode.
I probably do a factory reset* especially if it's an old load. If that fixes it but the issue returns latter, it's a setting or 3rd party app causing it.
*if it persists after a factory reset it's possible the firmware version is the problem or the firmware got corrupted during the flash. Reflash firmware.
blackhawk said:
Meh then play with it... you know the drill.
Goggle it and look at other models/OS's that had the same issue as well. A lot of the same issues keep reoccurring so this tactic is helpful with newer models too.
Either it's settings, the load got screwed up or it's hardware maybe the port. Worse case... a mobo failure.
Try it in safe mode.
I probably do a factory reset* especially if it's an old load. If that fixes it but the issue returns latter, it's a setting or 3rd party app causing it.
*if it persists after a factory reset it's possible the firmware version is the problem or the firmware got corrupted during the flash. Reflash firmware.
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Click to collapse
Thank you. I'll start with safe mode and go from there. I appreciate your response.
It's frustrating. Find a usable work around for the time being if you can.
Most times the solution is staring you in the face, step back and rethink it. When did it start? What was done before it started?
Try clearing the data in the Android Setup apk (Android Setup com.google.android.setupwizard Android).
Use a 3rd party app like Package Disabler PD MDM to clear it as doing it in Settings leaves a Null* (presumably) and can't fix it sometimes. I know this particular app (PD MDM) works because I had it happen to me with a USB popup issue a while back.
Clearing Android Setup apk data completely resolved it. If you see Android Setup as a cache app it is the culprit; normally it never runs except during initial setup.
*when data is reported as zero, Nulls are apperantly not reported but still there screwing things up.
So a bit of a conundrum, my sisters Samsung ZFlip3 has had some screen damage, and the bottom half of the screen has stopped working this morning so we are unable to unlock the phone.
Due to this we are unable to use Samsung smart switch but need to be able to unlock the phone to allow the smart switch to start.
Tried to use the ADB tool however, even though Windows detects the phone, the ADB tool cannot "see" the device, which I'm guessing is because the screen cannot be unlocked after a restart.
The Samsung Remote unlocking is not activated so cant backup using the Samsung "Find my phone" web app.
Can access Recovery mode fine, so not sure if anything can be done using that?
Any advice would be appreciated.
Did you try Google's Find my Phone too?
You could only wipe it from Recovery but it will still ask for the last used PIN or Google Account password, so not a solution either.
Another solutiom would be connecting an external mouse and writing the PIN by memory or casting the phone screen on another screen.
BredzProh said:
Did you try Google's Find my Phone too?
You could only wipe it from Recovery but it will still ask for the last used PIN or Google Account password, so not a solution either.
Another solutiom would be connecting an external mouse and writing the PIN by memory or casting the phone screen on another screen.
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Thanks for that suggestion, not sure why I didn't think of that myself. The usb keyboard trick worked like a charm! Currently backing up the device!
Thanks again!
I'm glad everything worked out in the end